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Interviewing Powered By Docstoc

  Verbal and Non-verbal
What will you learn.
   Importance of Interviewing
   Things to bring/ Not Bring
   Non-verbal communications
   First Impressions
   How to dress
   Posture and space
   Closing the sale
Prepare before the interview
 Before you Interview
 Gather Information about the
  company, This will impress them if
  you research the company website.
 Learn more about the job you want.
 Always remember your interviews
Is the best answer enough?

 When interviewing for employment
  you could be thinking that if you are
  the candidate with the best answers
  to interview questions, you'll get the
  job. In fact, that isn't typically the
Research company.
 To effectively sell yourself as a
  job candidate, you need to be able
  to persuade the employer that you
  are a fit for that employer's needs.
  Even when the job market is great for
  job seekers, employers aren't going
  to interview and hire candidates who
  are not a match for their needs.
Communication effectiveness
 Body language comprises 55% of the
  force of any response,
 Whereas the verbal content only
  provides 7%, and paralanguage, or
  the intonation -- pauses and sighs
  given when answering -- represents
  38% of the emphasis."
Professional appearance

 What's important, when interviewing, is to
  appear professional and attentive
  throughout the interview process. Before
  you leave for the interview, make sure you
  are dressed professionally, neatly groomed,
  your shoes are polished, and you haven't
  overdone (none is better than too much)
  the perfume or aftershave. There's more
  than one hiring manager who won't hire
  someone they can smell (good or bad)
  before they meet them face-to-face.
The Do’s
   Dress appropriately for the industry; err on the side of
    being conservative to show you take the interview seriously.
   Your personal grooming and cleanliness should be
   Know the exact time and location of your interview; know
    how long it takes to get there, park, find a rest room to
    freshen up, etc.
   Arrive early;10 minutes prior to the interview start time.
   Treat other people you encounter with courtesy and respect.
    Their opinions of you might be solicited during hiring
   Offer a firm handshake, make eye contact, and have a
    friendly expression when you are greeted by your
The Do’s
 Listen to be sure you understand your
  interviewer's name and the correct
  pronunciation. Even when your interviewer
  gives you a first and last name, address
  your interviewer by title (Ms., Mr., Dr.) and
  last name, until invited to do otherwise.
 Maintain good eye contact during the
  interview. Sit still in your seat; avoid
  fidgeting and slouching.
 Respond to questions and back up your
  statements about yourself with specific
  examples whenever possible.
The Do’s
 Ask for clarification if you don't understand
  a question.
 Be thorough in your responses, while being
  concise in your wording.
 Be honest and be yourself. Dishonesty gets
  discovered and is grounds for withdrawing
  job offers and for firing.
 You want a good match between yourself
  and your employer. If you get hired by
  acting like someone other than yourself,
  you and your employer will both be

The Don’ts


 Don't make excuses. Take


  responsibility for your decisions and

  your actions.    s


 Don't make negative comments about

  previous employers or professors (or



 Don't falsify application materials or

  answers to interview questions.


The Don’ts
 Don't give the impression you are
  only interested in salary; don't ask
  about salary and benefits issues until
  the subject is brought up by your
 Don't act as though you would take
  any job or are desperate for
 Don't make the interviewer guess
  what type of work you are interested
  in; it is not the interviewer's job to
  act as a career advisor to you.
 Don't be unprepared for typical
  interview questions. You may not be
  asked all of them in every interview,
  but being unprepared looks foolish.
 A job search can be hard work and
  involve frustrations; don't show
  frustrations or a negative attitude in
  an interview.
 Don't treat the interview casually, as
  if you are just shopping around or
  doing the interview for practice. This
  is an insult to the interviewer and to
  the organization.
 Don't give the impression that you
  are only interested in an organization
  because of its geographic location.
What to Bring
 Portfolio or pad holder with a copy of
  your resume and a list of references
  on quality paper
 Work Samples (if relevant)
 Notepad, Pen
 Breath mint (before you enter the
 Women: extra pair of pantyhose
  (keep in your briefcase or car)
What not to bring
   Cell phone
   iPod
   Gum
   Cigarettes
   Candy
   Soda or coffee
   Scuffed shoes, messy and/or not-so-
    clean clothes
During the interview
 Make eye contact with the interviewer for a few
  seconds at a time.
 Smile and nod (at appropriate times) when the
  interviewer is talking, but, don't overdo it. Don't laugh
  unless the interviewer does first.
 Be polite and keep an even tone to your speech. Don't
  be too loud or too quiet.
 Don't slouch.
 Do relax and lean forward a little towards the
  interviewer so you appear interested and engaged.
 Don't lean back. You will look too casual and relaxed.
Part 2 Non-verbal
 Keep your feet on the floor and your back against the
  lower back of the chair.
 Pay attention, be attentive and interested.
 Listen.
 Don't interrupt.
 Stay calm. Even if you had a bad experience at a
  previous position or were fired, keep your emotions to
  yourself and do not show anger or frown.
 Not sure what to do with your hands? Hold a pen and
  your notepad or rest an arm on the chair or on your
  lap, so you look comfortable. Don't let your arms fly
  around the room when you're making a point.
First Impressions
 Have you ever looked at someone
  and formed an opinion immediately?
 We all get first impressions about
  people we meet, from the style of
  their hair to their height and weight
  to education background to family
  background even to eating habits
  religion, country background even
  city we come from.
First Impressions
 Imagine when you walk into an
  interview people will get their first
  impressions about you.
The Beginning

 The first few minutes in any interview
  setting are so important that almost
  nothing else matters. You take a look at the
  candidate and note all of the nonverbal
  messages she is communicating. You form
  impressions from the candidate’s posture,
  hand shake, outfit and accessories, space
  usage, attentiveness, eye contact, and
  facial expressions. And, then you listen to
  what she has to say in response to your
Posture and space
 Is your candidate sitting comfortably yet
  upright, but not stiffly, in his chair? Does
  he walk with a self-assured ease? He’s
  likely confident and comfortable with
  himself. Slouchy posture speaks loudly
  about sloppy work and low self-esteem.
  Posture that enables an individual to take
  up the appropriate amount of space in the
  room tells you that the applicant is secure
  in his abilities. Sloppy posture gives the
  impression of low energy and carelessness.
  Pay attention.
 Notice whether your candidate has a firm,
  dry, solid hand shake. Again, a confident,
  comfortable person uses the hand shake as
  a positive nonverbal interaction. The hand
  shake should assure you of the candidate’s
  desire for a positive first interaction and
  impression. A limp hand shake signals low
  confidence and low self-esteem. An
  excessively strong hand shake may tell you
  the person is overly aggressive or trying to
  steamroll you.

 Makeup, perfume, and jewelry, worn
  tastefully, can add to your perception
  of their professionalism. Dirty
  fingernails or scuffed shoes tell you
  the person is careless, too hurried, or
  unaware of the impression they have
  on others. Not good.
Clothing and organization
 Alternatively, if the candidate
  attempted to look polished and
  professional for the interview – and
  doesn’t – this is likely as good as it
  gets. Decide what works for your
  organization, and make your best
  selection. The candidate’s chosen
  clothing and accessories are a form of
  powerful nonverbal communication.
  Listen when hiring.
Behavioral Interview
 During the interview, if you are not
  sure how to answer the question, ask
  for clarification. Then be sure to
  include these points in your answer:
 A specific situation
 The tasks that needed to be done
 The action you took
 The results i.e. what happened
Right and Wrong answers
 Remember there is no right and
  wrong answers in an interview it is all
  how your answer is perceived by the
What to keep in mind.
 Regardless of your style or how you
  choose to close the interview, there
  are some key points to keep in mind:
What to keep in mind
 Leave your interviewer with the right picture of you.
  Think of at least five skills or traits you want
  remembered after the interview.
 Ask if there is anything else you can provide, such as
  references, background information or work samples.
 State your interest in the position. Don't be overly
  anxious, but act interested. Remember to mention the
  added value you can bring to the job.
 Ask about the next step in the process. It's important
  for you to know the next step so you can follow up.
  Ask for the decision date.
 Find out how to contact them. If you don't hear back,
  you will need to know who to contact and whether
  they will accept calls to check the status.
 Closing the sale is important, but
  your closing should be tailored to the
  position, your personality and
  interviewing style and the interviewer.
  Keeping these things in mind will help
  you determine which closing is
  appropriate for you and the situation
  at hand.
Questions to ask employers
 What are the day-to-day
  responsibilities of this job?
 Who will review my performance?
  How often?
 Can you describe an ideal employee?
 What is your organization's policy on
  transfers to other cities?