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functional resume (DOC)


									                                       Amy M. Brewer

                                   429 Timber Ridge Drive
                                    Woodworth, LA 71485
                               (318) 709-5134 or (318) 730-3558


      Six years of office supervisory experience
      Skilled in developing successful office procedures
      Experienced in establishing collection plans and monitoring collection activity
      Accustomed to working in a fast-paced environment and successfully handling several
       responsibilities simultaneously


Office Manager, Dr. Chidiadi A. Dike, MD, Shreveport, LA (2001-2010)

      Manage operation and maintenance of office equipment , maintain appropriate quantities
       of business supplies and maintain cost records and supply sources for all business
      Established office payment plan program; arrange payment plans with patients; monitor
       those accounts to ensure compliance; prepare monthly report detailing collection activity;
       uncontrolled payments have fallen by 25%
      Perform administrative tasks such as distributing the mall, scheduling meetings and
       typing letters and documents
      Created and continue to update written job descriptions for office personnel
      Developed manual for all business office procedures, resulting in standardized operations
      Schedule daily appointments, handle phone communication, greet patients, collect
       payments and post accurate record of office charges and receipts into computer

Office Manager, Dr. Jean Rousseau MD, Shreveport, LA (1998-2001)

      Performed business office duties, such as payroll, accounts payable and accounts
       receivable, and balanced all accounts monthly
      Filled insurance claims and handled carrier requests
      Represented doctor's office in small claims court when filing against nonpaying clients
      Developed and maintained patient confirmation no-show policies, which decreased no-
       shows by 50%

Sales Clerk, Cramer Furniture, Shreveport, LA (1997-1998)

      Handled floor sales in lamps and dining room furniture
      Assisted with credit reporting, collections, bookkeeping and installment contracts
      Helped develop special sales and promotion plans, which led to 20% sales increase

University of Phoenix, Axia College Online (2009-2011)

Pursuing Associate of Arts in Human Services and Management

Related courses:

      Human Services in the United States
      Human Services Administration
      Ethical Issues in Human Services
      Public Policy Development
      Financial Management
      Program Planning and Grant Proposal Writing

Bossier Parish Community College, Bossier City, LA (1997-1999)

Associate of Applied Science in Business Computer Science

Related courses:

      Foundations of Business
      Economic Theory
      Business Information Systems
      Organizational Ethics and Social Responsibility
      Financial Development
      Essentials of Managerial Communication

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