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					                          Merwyn .R. D’souza

                        Vijay Park, Suraj Apartments,
                            Flat Number A-101,
                        Pimpri - Pune 411018, India.
               Phone: 0091-9890664891/ 9970434390(Mobile)
                       0091-20-27421466 (Residence)
                     Email: merwyn17@rediffmail.com
 _____________________________________________________________________



Career Objective:-

         To acquire more knowledge of the hotel industry and to develop more skills.
         To serve a reputed organization with my utmost abilities so as to enhance my
          aptitude to be a good service provider.
         To develop new breakthroughs in the industry and emerge as a winner in life.




Personal strengths:

         My strengths are that I am a good team player and can lead and work in a
          team well.
         Have excellent communication skills, am a good motivator and am very
          hardworking.
         I love to undertake challenging assignments.
         Good working knowledge of POS system and proficient with computer skills.
Work Experience:



          Hotel Eagle Executive, Pune (India)
                Assistant Restaurant Manager (February2009 to Present)

       An exclusive business hotel for corporate clients. I work in the Food and
       Beverage Department. In my capacity as an Assistant Restaurant Manager my
       duties and responsibilities include:-

      Responsible for assisting restaurant manager in the supervision of whole food and
       beverage operation.
      Providing excellent guest satisfaction and increasing productivity standards by
       utilizing available resources.
      Taking corrective actions if necessary to ensure standards are maintained.
      Scheduling employees to ensure proper coverage.
      Performing other duties as assigned.




          MGM Grand Hotel and Casino (Las Vegas, U.S) 4 Diamond
                 International Management Associate (Assistant Manager)
                                                 (July2008 –December2008)
       One of the largest hotels in the world. I worked in the Food & Beverage
       Department and was part of the management team, working as Assistant Manager
       for restaurants including 3 and 4 diamond casual as well as fine dining outlets.
       My duties and responsibilities included:-

      Supervising day-to-day shift activities of one or more food and beverage outlets.
      Ensuring all staff are properly trained and certified and have the tools and
       equipment needed to effectively carry out their job function.
      Conducted pre-shift meetings to inform staff of daily events.
      Conducted food and beverage inventories and requisitions.
      Prepared floor plans for the restaurant staff.
      Trained and scheduled employees to ensure proper coverage.
      Assisted in the development and implementation of new menus.
      Ensured that all restaurant equipment is in proper operational condition and is
       cleaned on a regular basis.
      Ensured that all restaurant facilities are cleaned and properly stocked according to
       anticipated business volumes.
      Performed other duties as assigned.
       Shree Yash Hotel, Pune (India)
             Restaurant Supervisor (January2008 – July2008)

    A business hotel. I worked in the Food & Beverage Department. As a Supervisor
    my duties and responsibilities included:-

   Trained employees to ensure proper and to maintain high service standards.
   Oversaw cash handling and check/credit policies and procedures.
   Inspected restaurant daily to ensure high quality food and food presentation and
    cleanliness.
   Conducted pre-shift meetings to inform staff of daily events.
   Ensured side work duties were complete and tables were set before, during and
    after opening hours.
   Routinely greeted guests, served food and beverage, and took reservations and
    maintained reservations book when applicable.
   Performed other duties as assigned.




       Stapleford Park Country House Hotel & Sporting Estate (Leicestershire,
        U.K ) 4 Red Star
             Food and Beverage Assistant (October 2006 to October 2007)

    Considered one of England’s finest country house hotels. A Four Star Hotel also a
    member of Small Luxury Hotels of the World. I worked in the Food & Beverage
    Department. As a Server my duties and responsibilities included:-

   Took orders for and served all food and beverage requests in 2AA Rosette fine
    dining restaurant using suggestive selling techniques.
   Cleared tables during service.
   Controlling guest checks and securing proper payment.
   Ensured station and table set-ups are complete and performed various side duties
    as assigned.
   Maintained proper condition and cleanliness of dining areas and servicing
    equipment.
   Performed a combination of supportive function.
   Also gained valuable experience in Conference and Banqueting and Room service
    departments and working alone in private dinners for up to 12 people.
   Further gained valuable experience while serving for her Royal Highness Queen
    of Brunei and her family and many other high profile guests including Rachael
    Welsch, Michael Jackson, Shanon Elizabeth, Don Johnson etc.
   Performed other duties as assigned.
            Intercontinental The Grand Mumbai (India) 5 Star Deluxe
                 Industrial Trainee (June2005 to Sept 2005)

         I worked for all major operational and non-operational departments. Mainly
         focusing on Food & Beverage service operations. Also had food hygiene and
         safety training.



            The Tulip Star, Mumbai (India) 5 Star Deluxe
                 Industrial Trainee (May 2003 to June 2003)

         I worked for the Front Office and Food & Beverage department. I worked mainly
         in the coffee shop, my responsibility was to take orders, looking after the service,
         clearance and the cleanliness.



Educational Qualifications:
Course                         Institute/University         Year of          Grade/Class
                                                            passing
Bachelor of Hotel              Pune University              April, 2006      Higher Second
Management & Catering                                                        Class
Technology.
Higher Secondary School        Maharashtra Board            February,        First Class
Certificate                                                 2002
Secondary School               Maharashtra Board            March, 1999      Second Class
Certificate



Co-Curricular Activities & Achievements:-
            Participated in Oriental Food Festival organized by the college and was in
             charge of the Front Office department for the same.
            Participated in Arabic Food Festival organized by the college and was
             member of the Kitchen Department.
            Participated in various sports activities organized by the College.
            Done short term language course in German.
            Awarded the Employee of the Month (July 2007 ) at Stapleford Park
             Country House Hotel & Sporting Estate (Leicestershire U.K )
            Undertaken various management courses offered at the MGM Grand Hotel
             (Las Vegas, U.S) Private University.
Personal Details:

         DATE OF BIRTH               : 20th December 1983
         NATIONALITY                 : Indian
         PASSPORT NUMBER             : E 2710703
         CIVIL STATUS                : Single
         PERMANENT ADDRESS           : VIJAY PARK, SURAJ APARTMENT,
                                       FLAT NO A-101,
                                       PIMPRI - PUNE 411018
                                       INDIA.
         LANGUAGES KNOWN             : English and Hindi.
                                      (Read, Write, Speak, Listen- Fluent)
         HOBBIES                     : Listening to music, traveling and
                                       playing cricket.




                     (References available on request)

				
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