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									                                                                                                                                               ISSUE 34 WINTER 2010
                                                                                                                                               www.wton-partnership.org.uk




                   one CITY news
 Free news for the people of Wolverhampton from public and voluntary services


                                                                                                                    Food caddies improve recycling

                                                                                   New schools
                                                                                      to benefit
                                                                                     whole city
                                                                                             See page 5




Big boost
for Xmas
shoppers
SHOPPERS are being given
an early Christmas present
                                         Free parking announced
with over 1,500 free parking
spaces available in the city            ● Beatties: 5.30pm to 9pm on late      people are working together to
centre.                                 night shopping evenings.               offer free parking to make
   Fold Street car park, which has      ● Carillion/Birch Street: free         Wolverhampton a more attractive
298 spaces, will be free to use on      Saturdays and Sundays 7.30am to        place for shoppers.”
late night shopping evenings which      5pm (except during Wolves home            ● Shoppers will also be able to
begin on November 24 and on all         games) and from 5pm onwards on         make the most of public transport
                                                                                                                     RECYCLING
weekday evenings from 5.30pm to         late night shopping evenings.          and Park & Ride with free parking
                                                                                                                     initiative officers
4am from December 13 to 24.                Councillor Paddy Bradley, the       at the Priestfield Metro Stop,
                                                                                                                     Rebecca Jenkinson
   Free parking will be available in:   city council's cabinet member for      Bilston Road,Tettenhall Pool and
                                                                                                                     and Jenni Will with
● Council car parks and on-street       regeneration and enterprise, said:     Plascom Road and Corser Street
                                                                                                                     two of the new food
parking (apart from the Civic           “We are committed to supporting        car parksbus and rail services,
                                                                                                                     caddies to be
Centre) every Sunday.                   our local retailers and have a great   which are all geared up for the
                                                                                                                     introduced in the
● Mander Centre: 10am to 5pm            array of shops.”                       Christmas rush. For details visit
                                                                                                                     city... see page three.
every Sunday and 5.30pm to 9pm             Kim Gilmour,Wolverhampton           www.itschristmas
on late night shopping evenings.        City Centre manager said:“Lots of      wolverhampton.co.uk




                                        What’s hot                                                        Festive                                        Families
                                        and what’s                                                        bargains                                       urged to put
                                        not... the                                                        at our                                         rent first at
                                        public’s view                                                     markets                                        Christmas
                                         Page 4                                                            Page 6                                          Page 10
Page 2 One City News


  Warnings                                Public help scoop                                                                                                          Touching
  issued over                             top blooms award                                                                                                           the moon
  loan sharks
                                                                                                                                                                     CHILDREN from
                                          PLANNING is underway as gold winning                                                                                       across the city
                                          Wolverhampton aims to go one better in                                                                                     were able to touch
  WARNINGS have been issued               next year’s Heart of England in Bloom awards.                                                                              the moon when
  about illegal loan sharks who may          Organisers, who want to retain gold at                                                                                  rare samples of it
  try to take advantage of people in      least, are now urging the people of the city to                                                                            landed at City of
  Wolverhampton this Christmas.           play their part as they target an even better                                                                              Wolverhampton
     Anyone finding it difficult to       title next year as well.                                                                                                   College.
  make ends meet during the festive          Emma Cleary, the floral city co-ordinator for                                                                             It was part of a
  period should follow these tips to      Wolverhampton City Council, said:“Community                                                                                school astronomy
  help cover the cost.                    involvement is at the heart of what we do so                                                                               day, in which high
  Plan and prioritise: Try to             getting more people involved next year is                                                                                  school and college
  estimate your seasonal spend in         crucial.                                                                                                                   students got the
  advance and put money aside for            “We’re talking about hosting more events,                                                                               chance to handle
  Christmas presents, food and            staging a seed swap in the spring and maybe a                                                                              moon rock and
  other trimmings. It may sound           volunteers scheme so people can help us with                                                                               samples of
  obvious, but pay your priority bills,   local projects like clean ups.”                                                                                            meteorites.
  such as rent, before anything else.        Residents, schools, businesses and sponsors                                                                               The pupils also
  Borrowing: If you do have to            enthusiastically support the In Bloom bid                                                                                  took part in a
  borrow money, choose a reputable        which last year saw the city council plant                                                                                 series of
  source and check the APR – the          more than 300,000 spring and summer plants                                                                                 workshops
  higher the rate the more your           and bulbs across the city.                                                                                                 exploring
  loan will cost.Try not to let the       ● If you want to get involved call 01902            The award-winning garden of Albert Poutney, from Wednesfield,          asteroids and
  festive spirit carry you away – only    551069, email floralcity@wolverhampton.gov.uk       who is in his 80s. Albert’s work helped the city win a Heart of        comets and the
  borrow what you need.                   or visit www.wolverhampton.gov.uk/floralcity        England in Bloom accolade.                                             threats they pose.
  Loans: If you decide you still need
  a loan, contact your local credit
  union,Wolf Savings and Loans.




                                          UK curry capital
  Savings: When you’ve paid your
  loan back, why not continue
  putting the same amount away in a
  savings account to pay for the
  following Christmas.
     If you are a Wolverhampton
  Homes tenant and would like
  further advice, call the Money
  Smart Team on 01902 556789.


  New scheme
  helps fill up
  empty homes
  A SCHEME is helping people off
  the housing waiting list and into
                                          bid gathers pace
                                          SPICY fayre served up in
                                          Wolverhampton’s famous
                                                                               Company, said:“The
                                                                               competition is a bit of fun but it
  empty privately owned                   Asian restaurants could              was originally set up 10 years
  properties.                             put the city at the top of           ago to provide a showcase for
     Sixty landlords and owners           the UK menu as curry                 selected cities in United
  have signed up to the initiative        capital of Britain.                  Kingdom with large ethnic
  since it was launched 18 months            The city is one of 12             communities through the
  ago.                                    competing for the prestigious        medium of food and drink.
     It is hoped to have another 120      accolade which is being held as        “It focuses on what the cities
  properties on its portfolio over        part of National Curry Week.         do for their ethnic
  the next 12 months.                        Four restaurants were             communities and, in return,
  ● Landlords or owners                   chosen by public vote to             what the multi-racial
  interested in finding out more          represent Wolverhampton –            community brings to that city.”
  about the scheme and the                The Bilash and Red Fort in the         All restaurants involved were
  standards required should call          city centre, Café Rickshaw in        invited to hold a special charity
  01902 555705 or City Direct on          Chapel Ash and Malabar in            dinner this month in aid of The
  01902 551155.                           Penn.                                Curry Tree Charitable Fund,
                                             Sitab Khan, 55, owner of The      which helps poor and

  Young people                            Bilash, said:“It’s a pleasure to
                                          represent Wolverhampton in
                                                                               malnourished people around
                                                                               the world.

  have their say                          the competition. It’s a reflection     Wolverhampton is up against
                                          of our hard work as well as a        Bradford, Newcastle, Cardiff,
                                          source of encouragement to do        Edinburgh, Manchester,
  on city issues                          the best in future.”
                                             He added: “Wolverhampton
                                                                               Glasgow, Liverpool,
                                                                               Birmingham, Leeds, Sheffield
  YOUNG people had their say              has a great chance of winning.”      and previous winner Leicester.       Emma Cleary, tourism projects officer,Wolverhampton City Council and
  about important issues at a                Kim Gilmour, from                   The winning city will be           Kim Gilmour,Wolverhampton City Centre manager with Ram Chandra
  meeting of Wolverhampton's              Wolverhampton City Centre            announced on December 8.             Subedi, head chef at the Red Fort with the curry capital portfolio.
  Youth Council.
    Wolverhampton youth

                                          Community drive to beat burglars reduces crime
  council chair Daniel Warren
  said: “We asked for young
  people’s feedback on the
  quality of youth provision in           A MAJOR operation to tackle burglary                  figure reduced to one burglary in nine        of offences that we saw in September.
  Wolverhampton which we                  in the Spring Hill area of Penn has                   days.                                           “We visited every home in the
  will be feeding back to the             resulted in a significant drop in the                    It is estimated that around 500            neighbourhood to advise residents on
  city councillors.”                      number of offences.                                   homes were visited during the                 what steps they could take to prevent
    You can find out more                   Officers from the Penn and Merry                    operation, which also involved officers       themselves from becoming victims.
  about getting involved with             Hill neighbourhood policing teams                     out in high-visibility and covert patrols       “The main thing to remember is
  the youth council by visiting           carried out crime prevention visits,                  to act as a deterrent, to reassure            that the harder you make it for
  www.melnkim.com/YouthCou                leaflet drops and activities to improve               members of the community and to               burglars to break-in, the less likely they
  ncil or the city council’s              home security in the area during a                    look out for potential offenders.             are to try.”
  website at www.wolver                   nine-day period last month.                              Sergeant Ron Price, from the Penn            For further information and advice
  hampton.gov.uk or email                   In September, burglary offences in                  and Merry Hill neighbourhood policing         on how residents can protect their
  office@wolverhamptonyouth               Penn averaged at around one per day;                  teams, said: “Burglary became one of          home from thieves, visit www.west-
  council.org.uk                          however, during the operation this                    our key priorities following the number       midlands.police.uk/saferhomes
                                                                                                                                                                     One City News Page 3


City centre café a winter haven full of exciting activities
Youngsters
flock for
EPIC fun
 MORE young people are
 being encouraged to
 enjoy the warmth and
 safety of the EPIC Youth
 Café in Wolverhampton
 city centre now the cold
 winter nights are
 drawing in.
                                                                                                                                                         Caddies
                                                                                                                                                         set to
   A lively programme of
 autumn and winter
 activities are planned at
 the safe haven, which
 has already attracted
 more than 800 young
 people through its
                                                                                                                                                         improve
 doors since it opened
 properly in the summer.
   The café for 13 to 18
 year olds was created
                                                                                                                                                         recycling
                                                                                                                                                         ENVIRONMENTAL
 from three derelict                                                                                                                                     campaigners and members
 buildings in Lichfield                                                                                                                                  of the public are welcoming
 Street with money from                                                                                                                                  the launch of a £1 million
 the Department for                                                                                                                                      food recycling initiative
 Children, Schools and                                                                                                                                   across Wolverhampton in
 Families Youth Capital                                                                                                                                  January.
 Fund Plus.                                                                                                                                                 The city council and its
   Some of the city’s                                                                                                                                    recycling partners Enterprise
 young people were                                                                                                                                       are supplying 98,000 homes
 involved in its planning                                                                                                                                with indoor and outdoor
 and design and now,                                                                                                                                     food bins and bio-degradable
 through a youth forum,                                                                                                                                  liners.
 help run it and decide                                                                                                                                     It will make the collection
 how it develops.                                                                                                                                        of food waste more effective
   It provides a safe city                                                                                                                               and enable thousands of
 centre venue and an                                                                                                                                     families across the city to do
 alternative meeting                                                                                                                                     their bit for the
 place for young people                                                                                                                                  environment.
 as well as acting as a                                                                                                                                     Householders will be able
 base for the some of                                                                                                                                    to recycle food in a liner bag
 the council’s youth                                                                                                                                     in a small five-litre caddy and
 workers.                                                                                                                                                then transfer it to a 23-litre
 ● For more information                                                                                                                                  bin outside for weekly
 on opening hours and                                                                                                                                    collection with their black-
 sessions at EPIC, call                                                                                                                                  wheeled bins.
 01902 551975.                Playing computer games on a big screen are 11-year-olds Curtis, Jamal, and Jamie.                                             Collected waste will be
                                                                                                                                                         then be turned into fertiliser,
                                                                                                                                                         electricity and vehicle fuel.




                         Views sought
                                                                                                                                                            Dave Clare from Friends of

Tell us how                                                                                                                                              the Earth in Wolverhampton,
                                                                                                                                                         said: “We are pleased that

you want to
                                                                                                                                                         Wolverhampton City
                                                                                                                                                         Council is leading the way by
                                                                                                                                                         offering collection of food
celebrate                                                                                                                                                waste.
                                                                                                                                                            “Hopefully, residents of the
IT’S 10 years since                                                                                                                                      city will support the




                         over city plan
Wolverhampton                                                                                                                                            collections.
won the right to call                                                                                                                                       “This way of dealing with
itself a city... and                                                                                                                                     food waste deserves to be
there are calls to                                                                                                                                       successful and copied across
celebrate the                                                                                                                                            the region.”
decade’s successes                                                                                                                                          Information on the new
in style.                                                                                                                                                system is being distributed
   Residents of the                                                                                                                                      to homes throughout
city are being asked                                                                                                                                     Wolverhampton, along with
                         OVER the next three months                     This is why all the Partnership’s      big issues such as reducing crime and
to put forward their                                                                                                                                     a collection calendar and
                         the council and other public,               stakeholders are involved in a 12-week    improving health.
ideas for how the                                                                                                                                        information about the new
                         private, voluntary and                      engagement process to put forward            “But the major thing that people
anniversary could be                                                                                                                                     service.
                         community organisations will be             their solutions to the current problems   tell us they are concerned about at
marked, and to                                                                                                                                              New food waste caddies
                         working together to develop a               and their thoughts on creating            the moment is the creation of new
point out their own                                                                                                                                      will be delivered before the
                         new plan that will create a                 prosperity and opportunities.             employment opportunities and
                                                                                                                                                         end of February along with
highlights of the last   better blueprint for prosperity                The partnership wants to engage        developing a city they can be proud
                                                                                                                                                         information on how to use
decade.                  and employment in the city.                 with local community organisations        of and enjoy.”
                                                                                                                                                         the service and a pack of free
   It might be Wolves’      The Wolverhampton Partnership is         and neighbourhood partnerships, as           Keren added: “Local communities
                                                                                                                                                         bio-degradable liners.
Premier League           co-ordinating the production of a           well as the big statutory partners.       have a key role to play, as well as
                                                                                                                                                            Councillor Barry Findlay,
exploits, one of many    revised city strategy, (this will replace      The Partnership will also be looking   business. It is very important that
                                                                                                                                                         Wolverhampton City
regeneration projects    the current big plan for the city)          at new ways to engage with groups of      local people benefit directly from the
                                                                                                                                                         Council’s cabinet member for
or even the fact that    which looks at the best ways to             people who have not been fully            opportunities we seek to create.”
                                                                                                                                                         the environment, said:“We
Wolverhampton was        stimulate economic growth and               represented in the resident opinion       ● A full version of the revised city
                                                                                                                                                         hope all the residents will
named a Fairtrade        create job opportunities for local          surveys that have taken place so far.     strategy can be found on the
                                                                                                                                                         make full use of this new
City in 2004.            people over the next decade.                   Keren Jones, director of the           Partnership’s website at:
                                                                                                                                                         service to do their bit to
● Email ideas to            The current economic conditions,         Wolverhampton Partnership said:           www.wton-partnership.org.uk
                                                                                                                                                         make waste collection more
cityten@wolverham        combined with public sector cuts and        “Working together has brought                It contains details on how to email
                                                                                                                                                         effective and improve and
pton.gov.uk              uncertainty over funding, means that        considerable benefits to local people     in ideas. Alternatively people can call
                                                                                                                                                         protect our local
                         the challenges are great.                   and helped us improve some of the         the partnership on 01902 554022.
                                                                                                                                                         environment.”
Page 4 One City News



 New career
 blossoms for                        Credit union’s help turns life around
                                     AS the sole provider for his family, Malcolm       Tony Blakeway, 55, is chairperson of N.E.W      “We live in a deprived area of
 seeker Amy                          Lawrence faced a series of hardships when he
                                     left work.
                                                                                      Friends Community Credit Union where
                                                                                      Malcolm received support.
                                                                                                                                     Wolverhampton and at one point we were
                                                                                                                                     bombarded with loan sharks charging up to
 EVERYTHING has come up                 The father-of-two, 53, from Hendon Close,       He said: “Malcolm ran up huge debts. He      150 or 200 per cent interest.
 smelling of roses for former        Low Hill, stumbled into debt, which in turn      was paying £70 a month, £48 pounds of             “We like to think that we can offer a good,
 student Amy Snee after she          heaped stress and pressure on his home life.     which was just interest.We gave him an         free service or point people in the direction
 landed an office job working        But after being introduced to a local credit     opportunity to get out of that situation and   of further support.
 on several projects including       union last year he says his life has “turned     lead a comparatively better life.                 “It’s important to stress though that without
 Bilston in Bloom.                   around”.                                           “We encourage members to save money          the commitment and trust of our volunteers
    The 20-year-old was out of          “They really helped me with my financial      with us.Then, after three months, they can     the credit union would not exist today.”
 work and claiming Job               situation”, he said.                             borrow twice of what they have saved at one       And now that things have turned around
 Seekers Allowance after                Credit unions, often known as people’s        per cent interest, subject to conditions.”     for Malcolm he is paying the union back in a
 completing courses in               banks, are financial institutions owned and        And Malcolm is not the only one to have      different way – by being one of the vital
 fashion, office administration      controlled by their members.                     seen their bank balance improve since coming   volunteers himself.
 and floristry at City of               They save money into a common fund and        across the union.                              ● For more information contact
 Wolverhampton college.              use the profits to keep interest rates low on      Tony said: “We have had quite a few people   N.E.W. Friends Credit Union on
    Her break came when              financial products.                              who have been in exactly the same situation.   01902 304082.
 Bilston Town Centre manager
 Cheryl Welsh created an
 adminstrative post with




                                  Survey highlights
 money from the
 Government’s Future Jobs
 Fund. Heantun Housing
 Association administers the
 Fund in the area.
    She was supported through
 further NVQ training, worked




                                  public’s feelings
 with the Local Neighbourhood
 Partnership on the award
 winning Bilston in Bloom
 project, went out with
 neighbourhood wardens and
 supported partnership events.
    “I really enjoyed it and it
 gave me a lot of experience,”
 she said.                        PEOPLE in Wolverhampton
    She applied for a full-time   are optimistic that
 job as a receptionist with       opportunities to recycle at
 Shepherd Construction and is     home, health services and
 now based in Bilston where       chances for children staying
 the company is building a        on in education are all
 new £14.9 million leisure        improving.
 centre for the council.             A wide-sweeping survey of
 ● Need help and advice on        residents also highlighted that
 finding a job? Call Jobcentre    communities are feeling safer and
 Plus on 01902 435900.            that police are reassuring people
                                  about crime in the city and
                                  responding to people’s crime and
                                  safety issues.
                                     The results come from feedback
                                  from a survey of the public.
                                     The survey was carried out
                                  among visitors to the One City
                                  Marquee at the Vaisakhi event and
                                  City Show this summer and was
                                  conducted in every Local
                                  Neighbourhood Partnership.
                                     Hundreds of people took part,
                                  giving a valuable insight into what

 Wolves chiefs
                                  things people feel are being done
                                  right and what things still need to
                                  be improved.
 get degrees                         Results show that more than 83
                                  per cent of respondents believe
 JON Crockett, above, chief       recycling opportunities at home
 executive of Wolverhampton       are improving. A total of 77 per
 City Primary Care Trust has      cent said local health services are
 been awarded an honorary         improving and 73 per cent that
 doctorate for his contribution   children’s educational attainment is
 to healthcare in the West        improving.
 Midlands. He received an            However, less people – 58 per
 honorary Doctor of Science       cent – believe that enough
 degree from the School of        opportunities are available for
 Health and Wellbeing, the        people to get the skills they need.
 University of Wolverhampton.        Less than half – 48.5 per cent –
   Also receiving an honour       believe the city has the right
 this year was Wolves             housing to meet the needs of local
 chairman Steve Morgan OBE,       people, and only 42 per cent of
                                  people stated that the city is                                                                                                One young
 below, who was presented
                                  creating the right opportunities to                                                                                          visitor to the
 with an honorary degree of
                                  get local people into the right                                                                                             One City Show
 Doctor of Letters.
                                  local jobs.The survey also                                                                                                  enjoys drawing
                                  highlighted the five things that                                                                                              on a graffiti
                                  local residents think are most                                                                                                    wall.
                                  important to them. In order of
                                  priority they are feeling safer and
                                  more involved, having more job         community involvement officer,      attainment and health services.       need to improve and build
                                  opportunities, liking where they       said: “We are pleased to see that     “This information has been used     confidence, particularly in creating
                                  live, living longer and healthier      people feel we are heading in the   to draw up plans for the city’s       job and skills opportunities.”
                                  lives, and having the skills and       right direction when it comes to    future (see page three).              ● For more details about the
                                  knowledge that are needed.             many important areas including        “However, the survey also           survey log onto
                                     Sam Axtell, consultation and        home recycling, educational         throws up areas where we still        www.wton-partnership.org.uk
                                                                                                                                                                                One City News Page 5



Partnership uses hi-tech links to                                                                                                                                    Grants are
call time on pub troublemakers                                                                                                                                       supporting
POLICE and landlords are calling time
on individuals who commit crime and
                                                on the success of the Shopwatch
                                                scheme and ensures that traders and                                                                                  local firms
antisocial behaviour in town centre             licensees are able to alert the police                                                                               OVER £100,000 has been
pubs through the launch of a new                and each other to criminal or suspicious                                                                             handed out to local businesses
initiative in Bilston.                          behaviour in the area.The reaction from                                                                              since a package of grants was
   Pubwatch – an extension of the               the pubs and traders has been fantastic,                                                                             launched in August.
Shopwatch initiative – aims to prevent          we are all working towards the same                                                                                     The Wolverhampton
crime and disorder in licensed premises         vision – to make Bilston a safer place to                                                                            Business Grants Suite is
and the surrounding areas by improving          live, work and socialise.                                                                                            designed to help budding
communication between the police, bar              “Anyone who commits an offence on                                                                                 entrepreneurs set-up in the
staff and local traders.                        a licensed premise in Bilston faces                                                                                  city, as well as offering support
   A total of 15 licensed premises have         action from the police and a ban from                                                                                to existing companies.
signed up to the agreement – 12 of              the pub.What’s more, this joined-up                                                                                     It is hoped the funding will
which have enrolled onto the radio-link         approach means that once you are                                                                                     tackle the amount of empty
initiative.This enables staff to contact        barred from one Bilston pub, you’re                                                                                  shops and help boost the local
police, retailers and other partners via a      barred from them all.”                                                                                               economy, which continues to
portable radio.                                    Cheryl Welsh, Bilston Town Centre                                                                                 face challenges as the country
   Staff from seven pubs have also              manager, said: “This is a true partnership                                                                           emerges from recession.
enrolled on the ‘Barcode’ scheme which          with the whole town supporting the                                                                                      And the pot of money, made
provides training for pub staff and             initiative.To achieve 100 per cent                                                                                   possible thanks to £526,000
drinks retailers on how to do their job         membership to Pubwatch is a boost to         Pictured: Left to right – PC Paul Davis from Bilston                    from the Working
more effectively.                               the town and the pubs will play a            Neighbourhood Police Team, Chief Inspector Joanne                       Neighbourhoods Fund, has
   Sergeant Ian Parnell, from Bilston           prominent role in promoting our night        Chilton, David Keely, licensee of the Market Tavern and                 already reached the pockets of
police station, said: “This initiative builds   time economy.”                               Cheryl Welsh, Bilston Town Centre Manager.                              more than 30 businesses.
                                                                                                                                                                        Councillor Paddy Bradley,
                                                                                                                                                                     cabinet member for
                                                                                                                                                                     regeneration and enterprise,
  The campus frontage at Highfields                                                                                                                                  said: “It is particularly pleasing
  Specialist Science College in Penn.                                                                                                                                to see additional start-up
                                                                                                                                                                     grants for businesses setting up
                                                                                                                                                                     in premises in key sites in the
                                                                                                                                                                     city centre.We all know there
                                                                                                                                                                     are issues with empty units and
                                                                                                                                                                     this will hopefully see many of
                                                                                                                                                                     them filled.”
                                                                                                                                                                        For more information call
                                                                                                                                                                     the city’s Business Solutions
                                                                                                                                                                     Centre on 01902 321272 or
                                                                                                                                                                     visit www.finditinwolverhamp
                                                                                                                                                                     ton.co.uk for an application
                                                                                                                                                                     form.


                                                                                                                                                                     Police chief’s
                                                                                                                                                                     commitment
                                                                                                                                                                     POLICING in the region is
                                                                                                                                                                     set to change following the
                                                                                                                                                                     Government’s spending
                                                                                                                                                                     review, but West Midlands
                                                                                                                                                                     Police remain committed
                                                                                                                                                                     to tackling important local




New schools to
                                                                                                                                                                     issues.
                                                                                                                                                                       Chief Constable Chris
                                                                                                                                                                     Sims said that over the last
                                                                                                                                                                     18 months they have been
                                                                                                                                                                     planning ahead and
                                                                                                                                                                     reshaping the way policing
                                                                                                                                                                     will be delivered, with a
                                                                                                                                                                     focus on ensuring service
                                                                                                                                                                     delivery remains a priority.




benefit whole city
                                                                                                                                                                       He said: “It is going to
                                                                                                                                                                     mean that we have to
                                                                                                                                                                     change the way we operate
                                                                                                                                                                     and it’s inevitable that, over
                                                                                                                                                                     the next four years, people
                                                                                                                                                                     are going to notice some of
                                                                                                                                                                     these changes.
                                                                                                                                                                       “But the people have my
                                                                                                                                                                     absolute assurance that we
WORK has started on the first phase of                  used, thereby both creating and safeguarding           which caters for students with moderate and           will be doing this in a way
a project to transform Wolverhampton’s                  jobs within the city. A key part of this               severe learning difficulties, will co-locate there.   that prioritises the things
Schools serving secondary age pupils                    innovation has been to focus on designing                The school will boast a cyber café, new sports      that matter to them in
into first-class, state-of-the-art centres              learning facilities fit for 21st century learning.     facilities and inspirational learning zones.          respect of policing.”
of learning.                                               Tim Westwood, the city council’s chief                Meanwhile, the redesign of King’s School will
                                                        children’s service officer, said: “The designers       include the co-location of pupils from Tettenhall
                                                                                                                                                                     Advice on the
   Contractors are on site at King’s Church of
England School in Tettenhall and Highfields             have benefited from the significant input of           Wood Special School, which works with
Specialist Science College in Penn as part of the       schools their staff, learners and local people.The     students with autistic spectrum conditions.
Building Schools for the Future programme.
   Wolverhampton-based company Carillion, part
                                                        result is the plans will have a massive impact on
                                                        teaching and learning across the city.
                                                                                                                 Construction work on the first two schools
                                                                                                               will be completed by September 2012 and will          environment
of the inspiredspaces consortium which will                “As well as areas for specific purposes, the        pave the way for the rebuilding of a further 22
                                                                                                                                                                     RESIDENTS can get advice
deliver Building Schools for the Future in the          schools have been given flexible spaces that will      schools and two new academies in five phases
                                                                                                                                                                     about reducing their carbon
city, has committed to providing employment             provide teachers with the chance to offer pupils       between now and 2014.
                                                                                                                                                                     footprint by logging on to
and training opportunities for local people             lots of different ways of learning. In addition, the   ● More information about Wolverhampton’s
                                                                                                                                                                     www.wolverhampton.gov.uk/
through the provision of apprenticeships and            designers have improved social spaces to help          BSF programme is available on a new website
                                                                                                                                                                     gogreen and view a series
work experience.                                        eliminate unsupervised areas that could lead to        which outlines the project’s aims and objectives
                                                                                                                                                                     of pages on the city
   Currently, on the construction work taking           bullying and antisocial behaviour.”                    and contains news and information about the
                                                                                                                                                                     council’s website that offer
place for these schools more than 60 per cent              As part of the first phase of work Highfields       exciting developments taking place in
                                                                                                                                                                     tips on being energy
of construction spend is targeted at local              Specialist College in Penn is being completely         Wolverhampton. It can be visited at
                                                                                                                                                                     efficient in the home and
suppliers within the city and local labour will be      rebuilt and pupils from Pennfields Special School,     www.wolverhamptonbsf.org.uk
                                                                                                                                                                     helping the environment.
Page 6 One City News                                                                                                                                                                                                                                                                                                                                                       One City News Page 7




                                                                                       Extra market days
   One City                                                                                                                                                                                                                                                 Richard Leighton in
                                                                                                                                                                                                                                                            the We Create shop.
                                                                                                                                                                                                                                                                                                                                                                       GPs aim
   contacts                                                                                                                                                                                                                                                                                                                                                            to give
                                                                                                                                                                                                                                                                                                                                                                       flu jabs

                                                                                       for festive bargains
WOLVERHAMPTON
PARTNERSHIP                                                                                                                                                                                                                                                                                                                                                            to 35,000
www.wton-partnership.
org.uk                                                                                                                                                                                                                                                                                                                                                                 people in
Tel: 01902 310805
WOLVERHAMPTON CITY                                                                                                                                                                                                                                                                                                                                                     the city
COUNCIL
                                                                                       EXTRA shopping days are                                                                                                                                                                                                                                                         A CAMPAIGN has
www.wolverhampton.
                                                                                       being laid on at city council                Andy Turner,                                                                                                                                                                                                                       been launched in
gov.uk                                                                                                                              left, and Lee                                                                                                                                                                                                                      Wolverhampton GP
                                                                                       run markets in
www.twitter.com/wolves                                                                 Wolverhampton,Wednesfield                  Hudson ready for                                                                                                                                                                                                                     practices to immunise
council                                                                                and Bilston this Christmas.               the Christmas rush                                                                                                                                                                                                                    around 35,000 people
Tel: 01902 551155                                                                        Eight days have been added to the       at Wolverhampton                                                                                                                                                                                                                      against flu.
                                                                                       calendar as market traders gear up              Market.                                                                                                                                                                                                                            People eligible for
WEST MIDLANDS POLICE                                                                                                                                                                                                                                                                                                                                                   free immunisation are
www.west-midlands.                                                                     to help customers beat the recession
                                                                                       and bag a bargain.                                                                                                                                                                                                                                                              being reminded of the
police.uk                                                                                                                                                                                                                                                                                                                                                              importance of
                                                                                         Bilston’s indoor and outdoor
Tel: 0345 113 5000 or in                                                               markets, which normally close on                                                                                                                                                                                                                                                protecting themselves
an emergency 999                                                                       Tuesdays and Wednesdays, will open                                                                                                                                                                                                                                              from the virus and its
www.wolverhamptonpoli                                                                  on Tuesdays December 14 and 21                                                                                                                                                                                                                                                  potentially serious
ce.org.uk                                                                              and Wednesdays December 15 and                                                                                                                                                                                                                                                  complications, which
                                                                                                                                                                                                                                                                                                                                                                       include bronchitis and
www.facebook.com/wolv                                                                  22.The indoor market will also be
                                                                                       trading on Sundays December 12 and                                                                                                                                                                                                                                              pneumonia.
erhamptonpolice            Bilston Market traders... above, Gemma Stanley at                                                                                                                                                                                                                                                                                              Ros Jervis, consultant
www.twitter.com/wolves     Suzanne’s Frock Shop and, below, Laura Kilvert              19. Bilston has more than 200 stalls
                                                                                         and units as well as a modern café.                                                                                                                                                                                                                                           in public health for



                                                                                                                                                                                                                                                          Thriving businesses
police                     with a selection of cards and gifts for sale on                                                                                                                                                                                                                                                                                             Wolverhampton City
                           her stall.                                                         Wednesfield outdoor market –
www.youtube.com/west                                                                                 with 26 street stalls in
                                                                                                                                                                                                                                                                                                                                                                       PCT, said:“Seasonal flu
midlandspolice                                                                                                                                                                                                                                                                                                                                                         immunisation is well
                                                                                                     the High Street – and
                                                                                                                                                                                                                                                                                                                                                                       established in
ABCD                                                                                                 Wolverhampton city



                                                                                                                                                                                                                                                          replace empty shops
                                                                                                                                                                                                                                                                                                                                                                       Wolverhampton and
www.abcd-ndc.org.uk                                                                                  centre’s indoor and
                                                                                                                                                                                                                                                                                                                                                                       GP practices and the
                                                                                                     outdoor markets, with
Tel: 01902 556747                                                                                                                                                                                                                                                                                                                                                      PCT’s public health
                                                                                                     more than 100 stalls will
                                                                                                                                                                                                                                                                                                                                                                       team work very hard to
WOLVERHAMPTON CITY                                                                                   both open for an extra
                                                                                                                                                                                                                                                                                                                                                                       ensure that those
PRIMARY CARE TRUST                                                                                   day on Thursday
                                                                                                                                                                                                                                                          THRIVING new businesses are                                                                                  eligible for a free flu jab
www.wolvespct.nhs.uk                                                                                 December 23.
                                                                                                                                                                                                                                                          replacing empty shops in                                                                                     are immunised.”
Tel: 01902 444888                                                                                       Sue Handy, the
                                                                                                                                                                                                                                                          Wolverhampton city centre.                                                                                      This year’s vaccine
                                                                                                     council’s head of
                                                                                                                                                                                                                                                          Over the past few months                                                                                     includes protection
WOLVERHAMPTON                                                                                        markets service, said:
                                                                                                                                                                                                                                                          several shops have opened for                                                                                against the three
VOLUNTARY SECTOR                                                                                     “Christmas is such a
                                                                                                                                                                                                                                                                                                                                                                       viruses which are
                                                                                                                                                                                                                                                          business, including two
COUNCIL                                                                                              busy and stressful time                                                                                                                                                                                                                                           predicted to be
                                                                                                                                                                                                                                                          convenience stores, two fashion
www.wolverhamptonvsc.                                                                                for customers, especially                                                                                                                                                                                                                                         circulating during the
                                                                                                                                                                                                                                                          shops and a Polish bakery.
org.uk                                                                                               when they’re worried          Christmas carols could be           Christmas – late-night shopping,         Street and parts of the city centre to                                                                                                                 winter months –
                                                                                                                                                                                                                                                             It comes after a £52,000 cash
                                                                                                     about budgets.That’s        drowned out this year when Santa      Christmas markets a 3D panto and a       offer shoppers a wide-range of
Tel: 01902 773761                                                                                    why we’re having extra
                                                                                                                                                                                                                                                          injection from the Empty Shops                                                                               including H1N1 swine
                                                                                                                                 arrives in Wolverhampton...           fantasy themed grotto are among the      Christmas gifts. And every Wednesday                                                                                                                   flu.
                                                                                                                                                                                                                                                          Initiative helped to transform
WOLVERHAMPTON                                                                                        opening days at the         accompanied by a massive              sack full of attractions.                until December 22 and every weekday
                                                                                                                                                                                                                                                          40 vacant units – by opening                                                                                    Groups that qualify
NETWORK CONSORTIUM                                                                                   markets so shoppers         monster truck.                          Mark Blackstock, Civic Halls and       night from December 13 to 23 there                                                                                                                     for free immunisation
                                                                                                                                                                                                                                                          them up for community use or
www.w-n-c.org                                                                                        can be sure they get          Big Pete, as the roaring truck is   outdoor events manager, said: “At a      will be free parking from 5.30pm in                                                                                                                    include:
                                                                                                                                                                                                                                                          dressing them up with window
Tel: 01902 572020                                                                                    fresh produce and last      known, will follow Father Christmas   time when there is a fair amount of      selected car parks during late night                                                                                                                   ● pregnant women
                                                                                                                                                                                                                                                          images.
                                                                                                     minute presents at a        as part of a reindeer parade on the   gloom around, we are keeping             shopping when city centre shops will                                                                                                                   who have not already
CITY OF                                                                                                                                                                                                                                                      Among the new additions is
                                                                                                     good price.”                December 11. Elves and street         Christmas cheery.We have a very          be open until 9pm.                                                                                                                                     received the H1N1
                                                                                                                                                                                                                                                          Gym Squid, a student gym on
WOLVERHAMPTON                                                                                           For a full schedule of   entertainers will also join in the    wide spectrum of events that are all        And with the usual light switch-ons,
                                                                                                                                                                                                                                                          Lichfield Street proving that                                                                                vaccine
COLLEGE                                                                                              opening times go to         procession, which takes place from    essentially fun – and fun is our one     firework displays, brass bands and                                                                                                                     ● people 65 and over
                                                                                                                                                                                                                                                          new businesses can succeed.
www.wolverhampton                                                                                    www.wolverhampton.          midday in Queen Square.               aim during this time of seasonal joy.”   street entertainers, the city is                                                                                                                       ● front line health and
                                                                                                                                                                                                                                                             Owner and head trainer
                                                                                                     gov.uk/markets or call        But it’s not the only treat           Between December 10 and 19 a           heading for a real winter wonderland                                                                                                                   social care workers
college.ac.uk                                                                                                                                                                                                                                             Elliot Shuttleworth said: “There
                                                                                                     01902 555213.               Wolverhampton has in store this       Christmas market will fill Dudley        this Christmas.                                                                                                                                        ● poultry workers
Tel: 01902 836000                                                                                                                                                                                                                                         were no gyms in the city
                                                                                                                                                                                                                                                          centre and what there was in                                                                                 ● main carers of an
WEST MIDLANDS FIRE                                                                                                                                                                                                                                        the area was expensive.We                                                                                    elderly or disabled
AND RESCUE                                                                                                                                                                                                                                                thought students should have a                                                                               person whose welfare
www.wmfs.net                                                                                                                                                                                                                                                                                                                                                           may be at risk if the

                            Volunteer work led                                                                                          Combining job with
                                                                                                                                                                                                                                                          discount place for them to go.
Tel: 0121 380 7404                                                                                                                                                                                                                                           “Business is going really well                                                                            carer falls ill.
                                                                                                                                                                                                                                                          and we are already looking                                                                                   ● adults and children
SAFER                                                                                                                                                                                                                                                                                                                                                                  over six months in the
                                                                                                                                                                                                                                                          forward to after Christmas

                            to paid employment                                                                                          an apprenticeship
WOLVERHAMPTON                                                                                                                                                                                                                                             when more people join a gym.”                                                                                usual seasonal clinical
PARTNERSHIP                                                                                                                                                                                                                                                  Sally Clayton, 40, is the                                                                                 risk groups including
www.saferw-ton.org                                                                                                                                                                                                                                        owner of new age shop Angels                                                                                 people with chronic
Tel: 01902 572014                                                                                                                                                                                                                                         Wings on Farmers Fold. She                                                                                   heart disease, kidney or
                            SHARON Akpoguma has                She wanted her volunteering                                              POPULAR apprenticeships            would give me something
                                                                                                                                                                                                                                                          added: “I was based in the                                                                                   liver disease, and people
WOLVERHAMPTON               signed up as Wolverhampton       to help boost her future                                                   at the City of                     else to put on my CV, and
                                                                                                                                                                                                                                                          indoor market, but since                                                                                     who have lowered
                            Volunteers’ 1,000th member       employability, and identified                                              Wolverhampton College are          the fact I could study
HOMES                                                                                                                                                                                                                                                     moving into a store in                                                                                       immunity due to
                            – and benefitted immediately     four local care homes close to                                             helping people already in a        towards it while at work
www.wolverhampton           by finding a paid job.           her home, before the centre                                                job to boost their skills.         made it a lot easier.                                                          September there has been a          Kim Gilmour and Marianne Carter of Wolverhampton                         disease or treatment.
homes.org.uk                                                                                                                                                                                                                                              definite rise in business.”         City Centre Company and Katie Fellowes of the Mander                        GPs ensure patients
                              Working in a local care        helped her out with referrals.                                               One of the largest                  “I would never have had
Tel: 01902 556789                                                                                                                                                                                                                                            And with business picking up,                                                                             in these clinical risk
                            home allows her to put             She attended a one week                                                  apprenticeship programmes          the confidence to do the                                                                                           Centre at the launch of the best practice guide.
                                                                                                                                                                                                                                                                                                                                                                       groups are dealt with
lyndsey.george@wolverha     something back into her          work skills course at the City                                             in the West Midlands offers        NVQ myself but now I know                                                      Wolverhampton City Centre
                                                                                                                                                                                                                                                                                                                                                                       on an individual basis
mptonhomes.org.uk           community and has proved to      of Wolverhampton College,                                                  support to people working in       it’s not as scary as you think                                                 Company has launched a best            The city was labelled as              The council’s director for
                                                                                                                                                                                                                                                                                                                                                                       and liaise with
www.wolverhamptonho         be an important step on the      and a food hygiene level 2        Care Assistant                           more than 20 different             and I event want to study the        Bar Assistant                             practice guide that hopes to        having the highest percentage         sustainable communities Steve
                                                                                                                                                                                                                                                                                                                                                                       consultant colleagues
                            career ladder.                   course.                           Sharon Akpoguma.                         industry sectors.                  next level.                          Amie Manuell.                             spur further development.           of vacant shops in a survey           Boyes said: “The city council is
mes.org.uk                                                                                                                                                                                                                                                                                                                                                             where appropriate.
                              But things were not always       After completing these she                                                 One apprentice currently            “Unlike at college you                                                         Manager Kim Gilmour said:        earlier this year, but whereas        working hard with its partners
www.twitter.com/Wolves                                                                                                                                                                                                                                    “We published the guide to          the national average has risen,       to stimulate growth across the
                                                                                                                                                                                                                                                                                                                                                                          GP practices usually
                            so rosy.                         attended an interview for a         She hopes to be able to                enjoying the benefits of a         work with an assessor on a            choose modules in my NVQ                                                                                                                              invite their eligible
Homes                         After being out of work for    volunteer’s post at a care                                                 college course is Amie             one-to-one basis so I feel            that back up what I do in my             help people get started as we       Wolverhampton’s percentage            city.
                                                                                               increase her hours soon and                                                                                                                                                                                                                                             patients for
www.youtube.com/Wolv        two years while she brought      home where staff were so          has started a one year health            Manuell, a bar assistant at        comfortable asking questions          job.”                                    receive so many requests and        has dropped in the last six              “The Wolverhampton
                                                                                                                                                                                                                                                                                                                                                                       immunisation, however,
esHomes                     up her baby, she struggled to    impressed with her CV and         and wellbeing course at the              Light House Media Centre           as I don’t have a class of               People who already have a             the process of opening up or        months.                               Business Grant Suite, funded by
                                                                                                                                                                                                                                                                                                                                                                       anyone who thinks they
                            secure interviews for jobs       commitment they offered her       University of Wolverhampton.             who is working towards her         students staring at me.”              job could combine it with an             improving an empty shop can            Kim said:“There are over one       £526,000 from the Working
FOR EVENTS IN THE                                                                                                                                                                                                                                         often be harder than people         million visitors to the city centre   Neighbourhoods Fund, provides
                                                                                                                                                                                                                                                                                                                                                                       are eligible for a free
CITY:                       even though she is a qualified   a part-time paid position of      ● Wolverhampton Volunteers               NVQ level 2 in food and               “It’s really useful studying       apprenticeship and gain                                                                                                                               seasonal flu jab should
                            healthcare assistant.            16-21 hours a week.               are open for drop-in visits              drink.                             while I work as I am in the           qualifications while they work           imagine.”                           each month and, as the economy        grants to new businesses
www.wolverhampton.gov                                                                                                                                                                                                                                                                                                                                                  contact their practice
                              Then she signed up at the        Sharon said: “It was of great   Monday-Friday 10am-2pm at                  Amie, aged 23, said: “I          right environment I need to           – and it won’t cost a penny.                With shops slowly filling and    picks up, new retailers will          including retail, and we’re
.uk/visit                                                                                                                                                                                                                                                                                                                                                              for advice.
                            Wolverhampton Volunteer          benefit attending the             16 Temple Street,                        already had my food hygiene        be to gain the practical              ● Places are filling up fast.To          help on hand,Wolverhampton          recognise this potential and we       confident that this package will
                                                                                                                                                                                                                                                                                                                                                                          The campaign will
www.twitter.com/events      Centre and the rest, as they     volunteer centre and it           Wolverhampton,WV2 4AN.                   certificate but felt that          experience.                           find out more ring College               is now bucking the national         will see a gradual improvement        start to have a positive impact
                                                                                                                                                                                                                                                                                                                                                                       run until the end of
inwolves                    say, is history.                 helped me to get my job.”         Tel. 01902 328980.                       studying towards my NVQ               “I’ve even been able to            Direct on 01902 836000.                  trend in terms of empty shops.      in the city centre.”                  on city centre shopping.”          March 2011.
Page 8 One City News



 Festive treat                             Residents celebrate 12 months of improved lettings scheme
 tops menu at                             A GROUNDBREAKING scheme that has helped
                                          find new homes for hundreds of people in the

 college diner                            city is celebrating a successful first year.
                                             Homes in the City was launched in November
 A CHEAP Christmas treat is               2009 to give customers the opportunity to bid
 on the menu for                          for properties in a different way to the old
 Wolverhampton at the                     points system – via the internet, phone or by
 college’s Academy                        text.
 Restaurant.                                 One happy customer is Sue Middleton,
   During December guests                 pictured, 51, who recently used the scheme.
 can tuck into a three-course                She said:“I would definitely recommend using
 Christmas lunch or dinner,               Homes in the City to anyone looking for a
 and you won’t need a sackful             home. It’s much better than the old points
 of cash to pay for it.                   system as you can see photos of all the different
   For just £12 for lunch or              properties so it gives you a lot more insight into
 £15 for dinner, diners can               what’s available. Plus, best of all, you can do it
 select their festive favourites          online from the comfort of your own living
 from the menu before                     room.”
 winding down with a merry                   The scheme covers all Wolverhampton City
 mince pie or Christmas                   Council properties managed by Wolverhampton
 pudding.                                 Homes, as well as other social and private sector
   The Academy Restaurant,                landlords.
 based at the Metro One                      Pauline Evans, voids and lettings manager for
 campus, is a culinary                    Wolverhampton Homes, said:“Ultimately, our
 classroom, allowing budding              aim is to provide suitable, affordable housing for
 chefs to sharpen their skills            as many people as possible.
 and cut the mustard in a real               “We have invested significant resource into
 working environment.                     developing this scheme which has transformed
 ● A deposit is required. For             how properties are let in the city, making it much
 more information or to book              more accessible and transparent than before.”
 a meal, call the restaurant on           ● For more information call 01902 556789 or
 01902 821340 or 821350.                  visit www.homesinthecity.org.uk


 University
 scoops award
 for Fairtrade
  THE University of
  Wolverhampton has bagged a top
  award for its commitment to
                                         Academies get
                                         the go-ahead
  Fairtrade.
     It was named runner-up in the
  Outstanding Achievement
  category of this year’s Fairtrade
  Fortnight Awards after hosting a
  series of events for staff and
  students.
     Fairtrade is about better prices,
  decent working conditions, local
  sustainability, and fair terms of      TWO new school academies in                             “We are delighted that the Government              in 2012 to a new purpose-built secondary
  trade for farmers and workers in       Wolverhampton have had the go-ahead                   recognised how far advanced the plans were           school in Bilston.
  the developing world.                  for a rebuild, despite national cutbacks in           for them and the significance of the building           Principal of SWB Academy Kerry Inscker
     Conventional trade can              spending.                                             programme to the pupils, staff and the whole         said: “Since we opened in September 2009,
  discriminate against the poorest,         South Wolverhampton and Bilston Academy            community.This investment in the two new             SWB Academy staff have been relentlessly
  weakest producers, but Fairtrade       (SWB Academy) and North East                          academies will be a huge boost to the city,          focused on providing a first-class education for
  enables them to improve their          Wolverhampton Academy (NEW Academy) will              providing 21st century education facilities for      our students.
  position and have more control         still get their new buildings because financial       our young people, and building better and               “It is wonderful to be able to celebrate our
  over their lives.                      deals had already been signed.                        brighter futures for our communities.”               first year as an academy with the news that the
     Jon Elsmere, joint chair of the        The University of Wolverhampton, City of             The Northicote School merged with                  funding for our new building is secure.”
  university’s Fairtrade steering        Wolverhampton College and the city council            Pendeford Business and Enterprise College in            BSF, the biggest ever school investment
  group, said: “This was a real team     sponsor the two academies.                            September to form NEW Academy. A new                 programme, was cut back by the government in
  effort. Staff, students and, in           Ian Millard, principal of City of                  building will open in 2013/14, enabling pupils to    July. In the recent spending review, however, it
  particular, our partnership with       Wolverhampton College, said: “It’s a huge relief      be taught in purpose-built facilities.               was announced that £158 billion would be
  the Students’ Union really made it     to be told we can go ahead with our plans to            SWB Academy is currently on the site of the        made available to refurbish and rebuild some
  happen for us this year.”              rebuild the two academies.                            former Parkfield High School, but will relocate      600 schools.
     The university was presented
  with the award during a ceremony
  at the annual Fairtrade Supporter
  Conference in London.                  Partners join forces to help victims of domestic violence
                                         A MULTI-AGENCY team in                     Kathy Cole-Evans, strategy           a time of exceptional family stress    The National DV Helpline –

  Mamma mia!                             Wolverhampton is helping to
                                         reduce the pain and suffering for
                                                                                 co-ordinator for the
                                                                                 Wolverhampton Domestic
                                                                                                                         and in the current financial climate
                                                                                                                         there are often significant money
                                                                                                                                                                0800 20000247 provides advice
                                                                                                                                                                and support for victims of

  Italians enjoy
                                         adult and child victims of domestic     Violence Forum, said: “This             worries to contend with too            domestic violence, friends and
                                         violence.                               front-line multi-agency team            which can contribute to domestic       family of a victim of domestic
                                           It was set up to provide a            enables us to jointly manage high       abuse.”                                violence or professionals who deal
  visiting city                          quicker response to domestic
                                         violence, to prevent spiralling
                                                                                 risk domestic violence cases
                                                                                 earlier and more effectively which
                                                                                                                            Anyone experiencing domestic
                                                                                                                         violence can call one of the
                                                                                                                                                                with domestic violence victims
                                                                                                                                                                directly or indirectly.
  ITALIAN students sampled               abuse and the risk of further           helps to prevent the spiral of          following numbers to speak to an
  university life in the UK              physical or emotional harm.             abuse and reduces the risk of           expert for support, advice and help:   And for men who suffer domestic
  during a visit to                        The team consists of the              further serious harm and injury.                                               abuse the Men’s Advice Line –
  Wolverhampton.                         Wolverhampton Domestic                     “We also assess and respond to       The Haven – 01902 713001               0808 8010327 provides
     Fourteen students from the          Violence Forum, an adult abuse          the risks to children of witnessing     provides emergency temporary           emotional support, practical advice
  University of Turin attended           police officer, a child protection      and experiencing domestic               accommodation for women and            and signposting to specialist
  lectures at the city’s                 police officer, a children’s social     violence.”                              children, housing advice, specialist   services for advice on legal issues,
  university for four weeks.             worker, a housing officer, a criminal      The Christmas and New Year           support in the community,              housing, child contact, mental
     It was part of an on-going          justice support services                period is a particularly busy time      counselling services for women         health and wellbeing and other
  relationship between the two           co-ordinator, an independent            for domestic violence services in       and children, independent              issues.
  universities, which is now in          domestic violence advisor and a         the city.                               advocacy, and immigration and
  its tenth year.                        safeguarding children’s nurse.             Kathy added: “Christmas can be       benefits advice.                       In an emergency call 999.
                                                                                                                                                                     One City News Page 9




                                                                              True grit team ready for any cold snap
                                                                              GRITTING crews are on stand-by now the                  just have to look at how they performed last
                                                                              overnight weather is being monitored across             year and the year before.They always come up
                                                                              Wolverhampton for frost and snow.                       trumps.”
                                                                                Extra supplies of rock salt have been brought           Steve Woodward, head of street scene services,
                                                                              in as highways bosses prepare to keep the city          said: “Although Wolverhampton did not run out
                                                                              moving if harsh winter weather arrives.                 of gritting salt last winter, there were pressures
                                                                                Ten gritters, which have snow ploughs attached        on supply nationally and we want to ensure that
                                                                              to the front, have been road tested and their           we have satisfactory supplies in case we have
                                                                              spinners calibrated and set for a variety of salt       another harsh winter this time around.
                                                                              spread rates.                                             “The initial 2,500 tonnes of our rock salt
                                                                                Up to 24 drivers operate in two shifts 24/7 with      supply is coated with molasses, a by-product of
                                                                              the city council able to call on a further 50 staff     the sugar making process.
                                                                              from the highways department if needed.The                “This is slightly more expensive than standard
                                                                              drivers have already been out familiarising             rock salt but gives better coverage of the
                                                                              themselves with their routes.                           network as it sticks to the road when it is
                                                                                Ian Law, highway operational services manager,        applied.The additional 1,000 tonnes will be
                                                                              said: “We’ve got a fabulous gritting team.You           standard rock salt.”




                                                                                                                                      Action plan can
                                                                                                                                      beat burglars
                                                                                                                                      RESIDENTS are being reminded not to
                                                                                                                                      advertise their home to thieves as part of a
                                                                                                                                      police blitz on burglars to tie in with Christmas
                                                                                                                                      and winter nights.
                                                                                                                                        West Midlands Police has set up a taskforce
                                                                                                                                      to tackle the issue as part of Operation Verve, a
                                                                                                                                      seasonal initiative aimed at cutting acquisitive
                                                                                                                                      crime and antisocial behaviour.
                                                                                                                                        And with the nights getting darker in the run
                                                                                                                                      up to Christmas householders are being
                                                                                                                                      encouraged to play their part by switching on
                                                                                                                                      to some simple crime prevention tactics.
                                                                                                                                        Crime prevention expert PC Mark Ledo said:
                                                                                                                                      “Leaving your house in total darkness is a sure
                                                                                                                                      sign no-one’s at home and an invitation to
                                                                                                                                      burglars. Leaving a light on costs literally pence
                                                                                                                                      in electricity – and that pales into insignificance
                                                                                                                                      compared to the hundreds of pounds in
                                                                                                                                      insurance excess you might have to pay should
                                                                                                                                      your home be broken in to.”
                                                                                                                                        Almost one-in-five of all break-ins are as a
                                                                                                                                      result of properties being left insecure so
                                                                                                                                      checking all windows and doors are locked
Ros Jervis, consultant in public health medicine at Wolverhampton City PCT, right, and a member of staff at                           before leaving the house is crucial.
Yates’s hand out spikeys and condom key rings to revellers.                                                                             PC Ledo added: “Also, never leave a spare key
                                                                                                                                      under the doormat or a flowerpot. Burglars will




Safety drive
                                                                                                                                      always look there first so it’s not much of a
                                                                                                                                      hiding place.”
                                                                                                                                        Superintendent Steve Jupp, who heads-up the
                                                                                                                                      taskforce, said: “Communities are telling us
                                                                                                                                      burglary is a major concern and we’ve
                                                                                                                                      responded by making it a priority.
                                                                                                                                        “I want all officers to know and recognise the
                                                                                                                                      burglars who are causing most pain in our
                                                                                                                                      communities.We all have a part to play in




starts again
                                                                                                                                      bringing these offenders to justice.”




                                                                                                                                      NEET training scheme
A campaign to help Christmas                 consultant in public health for the PCT,     promoted via a range of merchandise
                                                                                                                                      scoops national award
                                                                                                                                      A CITY of                  has worked with over
revellers in Wolverhampton stay              said: “Last year our aim was to promote      including anti-spiking bottle tops and
                                                                                                                                      Wolverhampton              200 vulnerable
safe is being run for the third              Wolverhampton as a fun and safe place        condom key rings.
                                                                                                                                      College programme          youngsters, aims to
time this year.                              to come and celebrate Christmas.                Bluetooth technology will be used to
                                                                                                                                      designed to tackle the     boost their
  Keep It Safe was so successful in             “The campaign achieved all its            offer safety messages after the mobile      number of young            self-confidence and
previous years that the Safer                objectives, producing extremely positive     phone messaging service proved successful   people who drop out of     motivation and help
Wolverhampton Partnership is pumping         results for the city and local people, so    during a summer World Cup campaign          education and training     them focus on their
£60,000 into running a similar operation     we’re delighted to have been given           focussed on domestic violence, alcohol-     has scooped a regional     future.
over nine nights on Thursday, Friday and     funding to run another campaign this         related harm and antisocial behaviour.      award.                       Project co-ordinator
Saturdays in December.                       year.”                                          Feedback showed between nine and ten       Its work to help         Jenny Brett said: “As a
  The 2009 campaign organised by                Planned initiatives include a temporary   thousand people downloaded feed to          NEETS (people not in       result of the project
Wolverhampton City Primary Care Trust        medical centre for minor injuries not        Bluetooth enabled phones.                   education, employment      young people who
and had a dramatic impact.                   needing hospital treatment, combined            This year’s campaign will again be       and training) over the     would not normally
  City centre antisocial behaviour fell by   with a safe haven offering warm drinks       delivered in partnership with a number      age of 16 has won the      consider college have
48 per cent compared to the same             where people can rest while waiting for      of agencies and organisations including     Equal Opportunities        gained the confidence
period in 2007, violent crime dropped by     pre-booked taxis, at the EPIC youth café     Wolverhampton City Council,West             Specialist Award at this   to enrol on courses and
26 per cent, alcohol related ambulance       in Lichfield Street in the city centre and   Midlands Police,West Midlands Fire          year’s ESF                 are now attending
calls outs were down by 7 per cent and       stewards on the taxi rank in Market          Service, the Wolverhampton City Centre      Mainstreaming Leader       classes to improve
there was an 18 per cent drop in             Street.                                      Company, Pub Watch, licensed traders        Awards for                 their skills.”
hospital accident and emergency                 Voluntary street pastors will offer       and the mini-cab and Hackney cab trade,     encouraging people         ● For more
admissions.                                  help, comfort and advice while safe sex      Wolverhampton Domestic Violence             back into learning.        information call
  Campaign director Ros Jervis,              and sensible drinking messages will be       Forum and the British Red Cross.              The scheme, which        01902 836000.
Page 10 One City News



  Website helps                                                                                                          Campaign helps
  companies
  win business
                                                                                                                         to stub out litter
                                                                                                                         LITTERBUGS were the target of           The city council, primary care
                                                                                                                         a crackdown campaign in              trust, police and fire services all
  A NEW website that allows                                                                                              Wolverhampton city centre.           joined forces for the event, which
  Wolverhampton businesses                                                                                               Clean City Days were set up to       was organised by Wolverhampton
  to pitch for and win contracts                                                                                         highlight the problem of             City Centre Company.
  has been helping to boost the                                                                                          littering, which includes smokers       Manager Kim Gilmour said:
  area’s economy since it was                                                                                            who drop cigarette butts on the      “Cigarette waste, particularly in
  launched in September.                                                                                                 floor.                               hot spot areas around door
    Whether it is to get shelves                                                                                            The council’s Streetscene         entrances, is causing an
  up or have a website                                                                                                   team, who have featured on           increasing problem and, along
  professionally designed,                                                                                               ITV’s Grimefighters, scoured the     with education and some
  www.finditinwolverhampton.                                                                                             streets dressed as litter in a bid   enforcement, we gave out
  co.uk enables businesses to                                                                                            to encourage people to play          cigarette pouches as an
  post their needs and have                                                                                              their part in tackling the issue.    incentive to dispose of cigarette
  them met by local suppliers.                                                                                              Local police issued on the        waste responsibly.
    Users of the website also                                                                                            spot fines of up to £50 to those        “Over the four week
  benefit from free networking                                                                                           caught dropping rubbish, while       campaign overall there was a
  events, seminars and courses             Grimefighter Lewis Carrington with,
                                           Grimefighter Lewis Carrington with,                                           the fire service were on hand to     five per cent drop in litter, which
  – all designed to help                   left to right, Loxley Longmore, Lucy Bickley
                                           left to right, Loxley Longmore, Lucy Bickley                                  highlight the dangers of             is excellent news for everyone
  businesses win more work.                and Anne Allan promote the Clean City Days.
                                           and Anne Allan promote the Clean City Days.                                   discarding cigarettes.               who uses the city centre.”
    Project manager Jenny
  Long said: “We already have
  800 people registered on the




                                        Centre offers help
  site, helping them to find new
  business opportunities every
  day.”
    Business people from
  across the city attended the
  website’s launch at the
  Molineux Stadium in
  September.
    Simon Warren, chief




                                        to local business
  executive of Wolverhampton
  City Council, told guests:
  “The number one priority
  for this council is economic
  regeneration.We’re not here
  to make jobs – we’re here to
  create the right conditions
  for you to make jobs.”
    Councillor Paddy Bradley
  added: “Wolverhampton will                                                    advice on a huge range of issues
                                        A PIONEERING partnership
  rely on its small and                                                         including support for business
  medium-sized businesses a
                                        to help businesses thrive has
                                        been launched in                        start ups; information on serevices
  lot more in the future – they
                                        Wolverhampton with the                  available for existing business such
  will create a lot of jobs for
                                        help of the city council.               as consultancy and
  the city over the coming
                                          Wolverhampton Business                market/product research; advice
  years.”
                                                                                on injecting new ideas into
  ● Anyone from a local                 Solutions Centre, thought to be
                                        the first of its kind in the country,   business, introducing retraining
  business can register on the
                                        aims to provide integrated offers a     apprenticeships and mentoring,
  website for free. For more
  information visit                     one-stop shop for business advice       and information on legal
  www.finditinwolverhampton.            and support..                           requirements businesses need to
  co.uk                                   The partnership brings together       meet, such as health and safety
                                        the University of Wolverhampton,        and environmental safety.
                                        Black Country Chamber of                  Councillor Paddy Bradley added:
  Saving and                            Commerce, City of
                                        Wolverhampton College,
                                                                                “The Business Solutions Centre is
                                                                                an extremely important

  lending advice                        Wolverhampton City Council and
                                        Business Link West Midlands.
                                                                                innovation.We are grateful to the
                                                                                university for taking it on board
  CREDIT union staff have been            It hopes to have a positive impact    and running with it.”                  Steve Boyes from Wolverhampton City Council, Ian Grewcock
  going out to promote their            on the West Midlands region by            To contact the Wolverhampton         from Business Link West Midlands, Professor Ian Oakes from
  service in the run up to              providing fast and convenient access    Business Solutions Centre, call        the University of Wolverhampton, Margaret Corneby from the
  Christmas.                            to business services.                   01902 321272 or email                  Black Country Chamber of Commerce and Bhanu Dhir from
     They have been telling               It offers friendly, professional      enquiries@wolverhamptonbsc.com         the City of Wolverhampton College.
  residents how they can save
  regularly and borrow within their


                                        Families urged to put rent first at Christmas
  means to help them through
  difficult financial times.
     The Wolf Savings and Loans
  Credit Union offers easy over         WOLVERHAMPTON                   “As always, during this
  the counter access at its branch      Homes is reminding            campaign, our staff will
  in Worcester Street and               tenants to put their rent     be on hand with helpful
  statements can be viewed online.
                                        first when budgeting for      advice and information
     Lisa Summers, from Wolf
                                        Christmas with the            for our tenants.”
  Savings and Loans, said: “We are
                                        relaunch of an annual           Pictured, Carole Isaccs
  encouraging people to save. No
  amount is too small and they can      campaign.                     and Gary Rolans enjoy
  take advantage of the free life          The Rent First drive is    splashing out on a nice
  cover we offer.                       promoted by posters           holiday once they've paid
     “We also offer lending to people   throughout the city.          their rent.
  who may be financially-excluded          Anne Herrmann, head        ● Free help and
  and have funding from the             of rents management at        advice is available to
  Department of Work and                Wolverhampton Homes,          anyone in debt or
  Pensions, so we are able to lend to   said: “We know there          having difficulty
  them straight away.”                  are many pressures in         paying their rent and
  ● For more information please         the run up to Christmas       bills.
  contact Wolf Savings and Loans        but it is important for         For information call
  on 01902 572340 or visit              people to put their rent      Wolf Savings & Loans
  www.wolfsavingsandloans.co.uk         first.                        on 01902 572240.
                                                                                                                          One City News Page 11


                               Christmas and New Year pharmacy rota 2010/11
                               CHRISTMAS DAY – SATURDAY 25 DECEMBER 2010
                               Pharmacy Name                Address                                                            Open
                               Alpha Pharmacy               468 Stafford Road, Oxley Wolverhampton WV10 6AN                  11am-1pm
                               Bilston Pharmacy             74 Church Street, Bilston WV14 0AX                                7am-1pm
                               Newbridge Pharmacy           325 Tettenhall Road, Newbridge,Wolverhampton WV6 OJZ           10am-12 noon
                               Phoenix Pharmacy             Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED      10am-6pm
                               Portobello Chemist           1a Vaughan Road, Portobello,Willenhall WV13 3TJ                  9am-11am

                               BOXING DAY – SUNDAY 26 DECEMBER 2010
                               Pharmacy Name                Address                                                            Open
                               Bilston Pharmacy             74 Church Street, Bilston WV14 0AX                               10am-4pm

Changes                        Boots UK Ltd
                               Boots UK Ltd
                                                            40-41 Dudley Street,Wolverhampton WV1 3ER
                                                            Bentley Bridge Retail Park,Wednesfield WV11 1BP
                                                                                                                          10.30am-4.30pm
                                                                                                                          10.30am-4.30pm
                               The Co-operative Pharmacy    8 Showell Circus,Wolverhampton WV10 9BA                          9am-11am
to health                      Newbridge Pharmacy
                               Phoenix Pharmacy
                                                            325 Tettenhall Road, Newbridge,Wolverhampton WV6 OJZ
                                                            Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED
                                                                                                                             11am-1pm
                                                                                                                              9am-8pm

services                       BANK HOLIDAY – MONDAY 27 DECEMBER 2010
                               Pharmacy Name                Address                                                            Open

at Xmas                        Asda Pharmacy
                               Bilston Pharmacy
                                                            Asda Store,Waterloo Road,Wolverhampton WV1 4DE
                                                            74 Church Street, Bilston WV14 0AX
                                                                                                                              9am-6pm
                                                                                                                             10am-4pm
WOLVERHAMPTON’S                Boots UK Ltd                 Waitrose Store, Penn Road,Wolverhampton WV2 4NJ                 8.30am-6pm
GP out-of-hours service        Boots UK Ltd                 Bentley Bridge Retail Park,Wednesfield WV11 1BP                   9am-6pm
for urgent medical care
                               Boots UK Ltd                 40-41 Dudley Street,Wolverhampton WV1 3ER                         8am-6pm
will be running from
6.30pm on Friday,              Lloyds Pharmacy              18 High Street,Wednesfield WV11 1SZ                              10am-2pm
December 24 until 8am          Morrisons Pharmacy           Black Country Route, Bilston WV14 ODZ                             9am-6pm
on Wednesday,                  Morrisons Pharmacy           Blaydon Road, Pendeford,Wolverhampton WV9 5PG                     9am-6pm
December 29.                   Phoenix Pharmacy             Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED      10am-4pm
   Over New Year the
service will run from
                               BANK HOLIDAY – TUESDAY 28 DECEMBER 2010
6.30pm on Friday,
December 31 until 8am          Pharmacy Name                Address                                                            Open
on Tuesday, January 3.         Asda Pharmacy                Asda Store,Waterloo Road,Wolverhampton WV1 4DE                    9am-6pm
   The service is run by       Bilston Pharmacy             74 Church Street, Bilston WV14 0AX                               10am-4pm
Primecare and provides
                               Boots UK Ltd                 Waitrose Store, Penn Road,Wolverhampton WV2 4NJ                   9am-6pm
urgent medical
treatment when patients        Boots UK Ltd                 40-41 Dudley Street,Wolverhampton WV1 3ER                         8am-6pm
own surgeries are closed.      Boots UK Ltd                 Bentley Bridge Retail Park,Wednesfield WV11 1BP                   8am-8pm
   Anyone needing care         Boots UK Ltd                 2 Blackhalve Lane,The Scotlands,Wolverhampton WV11 1BQ           10am-2pm
can call 0845 145 1800         Morrisons Pharmacy           Black Country Route, Bilston WV14 ODZ                             9am-6pm
or their GP practice           Morrisons Pharmacy           Blaydon Road, Pendeford,Wolverhampton WV9 5PG                     9am-6pm
which will either divert
                               Phoenix Pharmacy             Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED      10am-4pm
to Primecare or direct
them to the out of hours
number.                        NEW YEAR’S DAY – SATURDAY 1 JANUARY 2011
   Patients’ symptoms          Pharmacy Name                Address                                                            Open
will be assessed and
                               Bilston Pharmacy             74 Church Street, Bilston WV14 0AX                                10am-4pm
depending on their
health condition, they         Boots UK Ltd                 40-41 Dudley Street,Wolverhampton WV1 3ER                         10am-5pm
will be given advice over      Boots UK Ltd                 Bentley Bridge Retail Park,Wednesfield WV11 1BP                    9am-6pm
the phone, an                  Bridgnorth Rd Pharmacy Ltd   41 Bridgnorth Road, Compton,Wolverhampton WV6 8AF                  9am-1pm
appointment to see a           The Co-operative Pharmacy    1 Raynor Road,Wolverhampton WV10 9QY                             9am-5.30pm
doctor at the Phoenix          Lloyds Pharmacy              18-20 The Broadway, Bushbury,Wolverhampton WV10 8EB               10am-2pm
health centre in
                               Lloyds Pharmacy              18 High Street,Wednesfield WV11 1SZ                               10am-2pm
Wolverhampton, or a
home visit if necessary.       Phoenix Pharmacy             Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED   9am-12 midnight
   Anyone needing              Staveley Chemist             212 Staveley Road,Whitmore Reans,Wolverhampton WV1 4RS             9am-2pm
emergency dental               Superdrug Pharmacy           Superdrug Store, 65-67 Mander Square,Wolverhampton WV1 3NN     8.30am-5.30pm
treatment over the
festive holiday should         SUNDAY 2 JANUARY 2011
first phone their dental
practice. If the practice is   Pharmacy Name                Address                                                            Open
closed there will be           Asda Pharmacy                Asda Store,Waterloo Road,Wolverhampton WV1 4DE                   10am-4pm
recorded information on        Bilston Pharmacy             74 Church Street, Bilston WV14 0AX                               10am-6pm
how to get treatment.          Boots UK Ltd                 40-41 Dudley Street,Wolverhampton WV1 3ER                     10.30am-4.30pm
   Anyone who does not
                               Boots UK Ltd                 Bentley Bridge Retail Park,Wednesfield WV11 1BP               10.30am-4.30pm
have a regular dentist and
who needs emergency            Boots UK Ltd                 Waitrose Store, Penn Road,Wolverhampton WV2 4NJ                  10am-4pm
dental care can make an        Morrisons Pharmacy           Black Country Route, Bilston WV14 ODZ                            10am-4pm
appointment at one of          Morrisons Pharmacy           Blaydon Road, Pendeford,Wolverhampton WV9 5PG                    10am-4pm
the city’s NHS dental          Phoenix Pharmacy             Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED       9am-8pm
access centres by calling
01902 444111 or
444112 Monday to               BANK HOLIDAY – MONDAY 3 JANUARY 2011)
Friday 8.30am-4.30pm           Pharmacy Name                Address                                                            Open
(excluding bank holidays).     Asda Pharmacy                Asda Store,Waterloo Road,Wolverhampton WV1 4DE                    9am-6pm
   NHS charges apply           Bilston Pharmacy             74 Church Street, Bilston WV14 0AX                               10am-4pm
except for patients who
                               Boots UK Ltd                 40-41 Dudley Street,Wolverhampton WV1 3ER                         8am-6pm
are exempt from
payment.                       Boots UK Ltd                 Bentley Bridge Retail Park,Wednesfield WV11 1BP                   9am-6pm
   If centres are closed,      Boots UK Ltd                 Waitrose Store, Penn Road,Wolverhampton WV2 4NJ                  10am-6pm
call 07931 459707              Boots UK Ltd                 2 Blackhalve Lane,The Scotlands,Wolverhampton WV11 1BQ           10am-2pm
between 6.30-8.30pm on         Morrisons Pharmacy           Black Country Route, Bilston WV14 ODZ                             9am-6pm
weekdays or telephone          Morrisons Pharmacy           Blaydon Road, Pendeford,Wolverhampton WV9 5PG                     9am-6pm
07774 778597 between
9-11.30am on weekends          Phoenix Pharmacy             Phoenix Health Centre, Parkfield Road,Wolverhampton WV4 6ED      10am-4pm
and bank holidays.
                                                                                                                   Choose                                                                Choose Well in Wolverhampton                                                                                                                                                                            Wolverhampton City
                                                                                                                   well.
                                                                                                                                                                                                                                                                                                                                                                injury
                                                                                                                                                                                                                                                                                                                                                        Serious injury
                                                                                                                              Advice on                                                                                                  Minor illness
                                                                                                                                                                                                                                                                                                                                                            severe
                                                                                                                                                                                                                                                                                                                                                     Sudden severe illness
                                                                                                                             health care
                                                                                                                                    care                                                                                                      injury
                                                                                                                                                                                                                                           or injury
                                                                                                                                                                                                                                                                                                                                                              emergency
                                                                                                                                                                                                                                                                                                                                                      Medical emergency



                                                                                                                Ask a                                                                 Call                              Direct                        Walk-in                                   Contact your                                      Go to your                                             Call 999 for
                                                                                                              Pharmacist                                                              0845 46 47                                                      Centres                                    GP or GP                                       nearest hospital                                        an ambulance
                                                                                                                                                                                                                                                                                                out-of-hours                                      Accident &
                                                                                                                                                                                                                    Telephone:
                                                                                                                                                                                                                                                                                                  service                                         Emergency
                                                                                                                                                                                        NHS Direct                  0845 46 47
                                                                                                                                                                                                                                                                                                                                                                                                         999 Ambulance
                                                                                                                                                                                                                                                                                                                                                  department                                            Call 999 for an ambulance if the patient:
                                                                                                                                                                                       Confidential nurse-led telephone helpline
                                                                                                                                                                                       available 24hrs, every day of the year. The
                                                                                                                                                                                                                                                                                                                                                                                                        ■ has had chest pain for over 15 minutes
                                                                                                                                                                                       service includes:                                                                                       GP Surgery                                                                                               ■ is not breathing, is having difficulty breathing
                                                                                                                                                                                       ■ experienced nurses who can recommend
                                                                                                                                                                                                                                                                                                                                                                                                          or is choking
                                                                                                                                                                                          the best course of action if you are anxious                                                        For most medical problems phone your
                                                                                                                                                                                          about ill health                                                                                    GP practice for advice or to make an                                                                      ■ is unconscious
                                                                                                                                                                                       ■ health information advisers who have details                                                         appointment.                                                                                              ■ is bleeding heavily
                                                                                                                                                                                          on a wide range of topics including the                                                             GPs visit patients at home only if they decide                                                            ■ is in severe abdominal pain, bleeding from
                                                                                                                                                                                          opening hours of local pharmacies and GP                                                            there is a medical need.                                                                                    the vagina and could be pregnant
                                                                                                                                                                                          surgeries and how to get treatment for
                                                                                                                                                                                          toothache                                                                                                                                                                                                     ■ is in the final stages of labour
                                                                                                                                                                                                                                                                                              If your surgery is closed and you need urgent
                                                                                                                                                                                       ■ if necessary your call will be passed                                                                advice or treatment call NHS Direct or the GP                                                             ■ may have had a stroke, fit or convulsion
                                                                                                                                                                                          automatically to the 999 services                Walk-in Centres                                    out-of-hours service.                                                                                     ■ may have taken an overdose
                                                                                                                                                                                       ■ Language Line – a confidential telephone                                                                                                                                                                       ■ has severe burns
                                                                                                                                                                                          interpreting service                            Wolverhampton walk-in centres for
                                                                                                                                                                                                                                          minor illnesses and injuries that do not                                                                                                                      ■ has suspected head or spinal injuries
                                                                                                                                                                                       Calls to NHS Direct are charged at local rates     need hospital treatment are at:                                                                                                                               ■ has had a severe allergic reaction
                                                                                                                                                                                       and for patients’ safety all calls




Published by Wolverhampton Strategic Partnership. Editorial services, Smith Davis Press. Printed by PCP.
                                                                                                             Pharmacy                                                                  are recorded.                                      ■ Phoenix Health Centre, Parkfield Road,                                                                                                                      Further instructions will be given over the
                                                                                                                                                                                                                                            Parkfields WV4 6ED.                                                                                                                                         phone by a specially-trained operator while an
                                                                                                                                                                                       NHS Direct on 0845 46 47.                            Open 10am-7pm Monday to Friday and                                                                                                                          ambulance or paramedic motorcyclist is on the
                                                                                                           Services at pharmacies include:                                             Textphone 0845 606 46 47.                            10am-4pm weekends and bank holidays.                                                                                                                        way.
                                                                                                           ■ dispensing prescriptions and selling                                                                                           Buses 526 (stops outside) and 558.
                                                                                                              medicines only legally available from a
                                                                                                              pharmacy                                                                                                                    ■ Showell Park Health & Walk-in Centre,
                                                                                                                                                                                                                                            Fifth Avenue,WV10 9ST.
                                                                                                           ■ expert confidential advice on treating many                                                                                    Open 8am-8pm every day including
                                                                                                              health problems                                                                                                               bank holidays.
                                                                                                           ■ help in choosing the right over-the-counter                                                                                    Buses 598, 532, 533 and 525.                                                                         A&E
                                                                                                              medicine
                                                                                                                                                                                                                                          No appointment necessary. Babies under the age       GP out-of-hours
                                                                                                           ■ advice about correct use of medicines                                                                                        of 12 months must be seen by their own GP.                                                            Only go to a hospital A&E department in
                                                                                                           ■ advice if you are unsure whether you need                                                                                                                                         Telephone: 0845 145 1800                         the event of an accident or emergency.
                                                                                                              to see your GP                                                                                                              Advice and treatment for complaints including
                                                                                                                                                                                                                                          minor cuts, bruises, burns, scalds, head injuries                                                     An emergency is a critical or life-threatening
                                                                                                           ■ collection of repeat prescriptions from your                                                                                 and insect bites; muscle and joint injuries, back   If your GP surgery is closed, urgent out-         situation, such as:
                                                                                                              doctor’s surgery and delivery of medicines                                                                                  pain, coughs, colds; headache and dizziness;        of-hours medical care is provided by
                                                                                                              to your home                                                                                                                stomach ache, indigestion, constipation, vomiting   Primecare.                                        ■ unconsciousness        ■ deep wounds, such
                                                                                                           ■ emergency contraception (‘morning-after’                                                                                     and diarrhoea; ear, nose and throat problems                                                          ■ suspected broken         as a stab wound
                                                                                                                                                                                                                                                                                              This service is for medical problems too urgent
                                                                                                              pill) from some pharmacies*                                                                                                 including minor infections and sore throats; eye    to wait until your own GP practice is next          bones                  ■ breathing
                                                                                                                                                                                                                                          problems such as conjunctivitis and styes; skin     open and runs between 6.30pm and 8am in the                                  difficulties
                                                                                                           ■ help in an emergency if you are unable to                                                                                                                                                                                          ■ heavy blood loss
                                                                                                                                                                                                                                          complaints including rashes, minor allergic         week and all day weekends and Bank Holidays.
                                                                                                              contact your GP and need prescription                                                                                                                                                                                                                      ■ chest pain
                                                                                                                                                                                                                                          reactions, scabies, head lice and nappy rash;                                                         ■ suspected heart
                                                                                                              medication                                                                NHS Online                                                                                                                                                attack
                                                                                                                                                                                                                                          genito-urinary complaints such as urinary           You will assessed over the phone and given                                 ■ head injuries
                                                                                                           ■ extended opening hours                                                                                                       infections and thrush and pregnancy testing,        either health advice, an appointment to see a
                                                                                                                                                                                       You can also get health information on             advice and referral,‘morning-after’ emergency                                                         If you are unsure whether a health problem is
                                                                                                                                                                                                                                                                                              doctor at at the Phoenix Health Centre in
                                                                                                           *Call NHS Direct on 0845 46 47 for a list of chemists supplying the         the internet by visiting NHS Direct                contraception pill and sexual health advice.                                                          an emergency needing A&E treatment then call
                                                                                                           ‘morning-after’ pill without a prescription, including to the under 16s.
                                                                                                                                                                                                                                                                                              Parkfields or a home visit if necessary.
                                                                                                                                                                                       Online at www.nhsdirect.nhs.uk                                                                                                                           your GP or NHS Direct for advice.


                                                                                                                                                                                                                                                                                                                                                                                                                                          Winter 2010/11

								
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