Freedom of Information _Publication Scheme_ - 1 GENERAL INFORMATION

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					Heriot-Watt University Publication Scheme - Table of Contents

1       INTRODUCTION


Welcome to the Heriot-Watt University Publication Scheme

The Freedom of Information (Scotland) Act 2002 (FOISA) provides individuals with a right of access
to all recorded information held by Scotland’s public authorities. Anyone can use this right, and
information can only be withheld where FOISA expressly permits it.

Section 23 of FOISA also requires that all Scottish public authorities maintain a publication scheme. A
publication scheme sets out the types of information that a public authority routinely makes available.
This scheme has been approved by the Scottish Information Commissioner, who is responsible for
enforcing FOISA. We are also obliged to review this scheme from time to time.

The purpose of the scheme is to provide you with details of the range of information that we routinely
publish. The scheme also provides details of how you can access this information, and tells you
whether it is available free, or if there is a charge for the information.

Alongside FOISA, the Environmental Information (Scotland) Regulations 2004 (the EI(S)Rs) provide a
separate right of access to the environmental information that we hold. This publication scheme also
contains details of the environmental information that we routinely make available.

Where information is not published under this scheme, you can request it from us under FOISA or, in
the case of environmental information, the EI(S)Rs. For further information on accessing information
not covered by this scheme, refer to Section 11 – How to access information not available under the
scheme.


2       ABOUT HERIOT-WATT UNIVERSITY

Heriot-Watt is a dynamic university at the forefront of the knowledge economy. We aim to:
 provide high quality education and training relevant to modern professional employment
 meet the aspirations of students and help them to realise their potential
 deliver research of international standing, providing innovative and problem solving capacity for
    business, industry and society
 exploit knowledge transfer of our research base and learning resources for the benefits of society
    and for the creation of wealth

Heriot-Watt, one of the UK’s leading universities for business and industry, has:
 a reputation for innovative education, enterprise and leading-edge research, educating the
    technologists, professionals and thinkers of tomorrow
 an established reputation and graduates who are highly sought after by employers
 More than 7,000 students studying on-campus in Scotland and Dubai and 12000 on international
    programmes worldwide.

Heriot-Watt is the eighth oldest higher education institution in the UK. It was established by Royal
Charter in 1966, but its origins date back to1821 and the School of Arts of Edinburgh, the first
Mechanics Institute in the UK.

The University has a long tradition of innovative teaching, learning and research, geared to the needs
of industry, business and society. The University specialises in the built environment, engineering and
physical sciences, life and environmental sciences, mathematics and informatics, computer science,



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business management, finance, languages, textiles and design. The University has six academic
schools and two postgraduate institutes. Campus locations include Edinburgh, Galashiels in the
Scottish Borders and Dubai as well as a small campus centre in Orkney.

The University Court is the body in which is vested the ultimate authority and obligation to regulate
the affairs of the University. It exercises such authority in relation to financial and contractual issues,
by review of the actions and decisions of the Senate and also in relation to academic undertakings.

The Senate superintends and regulates the teaching and discipline of the University and has the
authority to promote research.

The Planning & Management Executive, chaired by the Principal, reports directly to the University
Court, and is the formal body with responsibility for the day-to-day management of the University.

More information about how major decisions are made in the University can be found in section 12.3:
Governance. Charts of the University’s key organisational structures can be found in section 12.32 of
this publication scheme.


3       PREPARING THE PUBLICATION SCHEME

When preparing or reviewing our publication scheme, we are obliged by FOISA to have due regard to
the public interest in providing access to the information that we hold which relates to:

•       the services we provide;
•       the costs of those services;
•       the standard of those services;
•       the facts that inform the important decisions we take; and
•       the reasoning that informs our decisions.

Heriot-Watt University has adopted this Model Publication Scheme (MPS) which was prepared under
the auspices of Universities Scotland's Secretaries’ Group. Its subgroup consulted the public
authorities to be covered by the MPS, and stakeholders, to assess what information should be
included in the MPS. The subgroup also made a consultation draft available to all Universities
Scotland member institutions.

Within Heriot-Watt University, the Freedom of Information project team has developed the content of
the scheme with contributions from all academic schools, postgraduate institutes and professional
services. We have also taken into consideration information requests received by the University since
FOISA has been in force from January 2005.


4       ACCESSING INFORMATION UNDER THE PUBLICATION SCHEME

Information available under our publication scheme will normally be available through the routes
described below. Section 12 – Classes of Information provides more details on the information
available under the scheme, along with additional guidance on how the information falling within each
“class” may be accessed.

Online:
Most information listed in our publication scheme is available to download from our website. In many
cases a link within Section 12: Classes of Information will direct you to the relevant page or
document. Where no such link is present, you can use our website’s “Search” facility at
http://www.hw.ac.uk/home/search. If you are still having trouble finding any document listed under
our scheme, then please call Andrew Connor or Ann Jones, FOI and Data Protection, 0131 451
3274/3218 for further assistance.

By email:
If the information you seek is listed in our publication scheme but is not published on our website, we
can send it to you by email, wherever possible. When requesting information from us, please provide



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a telephone number so that we can telephone you to clarify details, if necessary. You can contact us
by email on foi@hw.ac.uk

By phone:
Information can also be requested from us over the telephone. Please call Andrew Connor or Ann
Jones, FOI and Data Protection, 0131 451 3274/3218 to request information available under this
scheme.

By post:
All information under the scheme will normally be available in paper copy form. Please address your
request to: Freedom of Information and Data Protection, Archive, Records Management and Museum
Service, Heriot-Watt University, Edinburgh EH14 4AS

When writing to us to request information, please include your name and address, full details of the
information or documents you would like to receive, and any fee applicable (see Section 6: Our
Charging Policy for further information on fees). Please also include a telephone number so we can
telephone you to clarify any details, if necessary.

Advice and assistance:
If you have any difficulty identifying the information you want to access, then please contact Andrew
Connor or Ann Jones, FOI and Data Protection, 0131 451 3274/3218 who will be happy to help.


5       INFORMATION THAT WE MAY WITHHOLD

All information covered by our publication scheme can either be accessed through our website, or will
be provided promptly following our receipt of your request.

Our aim in maintaining this publication scheme is to be as open as possible. You should note,
however, that there may be limited circumstances where information will be withheld from one of the
classes of information listed in Section 12 – Classes of Information. Information will only be withheld,
however, where FOISA (or, in the case of environmental information, the Environmental Information
(Scotland) Regulations 2004) expressly permits it.

Information may be withheld, for example, where its disclosure would breach the law of
confidentiality, harm an organisation’s commercial interests, or endanger the protection of the
environment. Information may also be withheld if it is another person’s personal information, and its
release would breach the data protection legislation.

Whenever information is withheld we will inform you of this, and will set out why that information
cannot be released. Even where information is withheld it may, in many cases, be possible to provide
copies with the withheld information edited out.

If you wish to complain about any information which has been withheld from you, please refer to
Section 10 – Complaints.



6       OUR CHARGING POLICY

Unless otherwise stated in Section 12 – Classes of Information, all information contained within our
scheme is available from us free of charge where it can be downloaded from our website or where it
can be sent to you electronically by email.

We reserve the right to impose charges for providing information in paper copy or on computer disc.
Charges will reflect the actual costs of reproduction and postage to the authority, as set out below. In
the event that a charge is to be levied, you will be advised of the charge and how it has been
calculated. Information will not be provided to you until payment has been received.

Reproduction costs:
Where charges are applied, photocopied information will be charged at a standard rate of 10p per A4


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side of paper (black and white copy) and 30p per A4 side of paper (colour copy).

Computer discs will be charged at the rate of £1.00 per CD-Rom.

Postage cost:
We will pass on postage charges to the requester at the cost to the University of sending the
information by first class post.

There are also a small number of publications for which Heriot-Watt University makes a charge.
These documents include ‘Heriot–Watt University: An Illustrated History’ by Professor Patrick N
O’Farrell which s available at £22.50 plus postage and packaging by mail order from:
http://www.imagescotland.com/wattclub/

These publications will be charged at the cover price, plus actual postage costs, as charged by the
Royal Mail. Details of any individual charges which differ from the above charging policy are provided
within Section 12 – Classes of Information.


7       COPYRIGHT

Information obtained from this publication scheme cannot be copied or reproduced without formal
permission. Such permission will usually be granted provided it is copied or reproduced accurately, is
not used in a misleading context and provided that the source of the material is identified and the
copyright status acknowledged.

The publication scheme may, however, contain information where the copyright holder is not Heriot-
Watt University. In most cases the copyright holder will be obvious from the documents. In cases
where the copyright is unclear, however, it is the responsibility of the person accessing the
information to locate and seek the permission of the copyright holder before reproducing the material
or in any other way breaching the rights of the copyright holder. Wherever possible, this scheme will
indicate where we do not own the copyright on documents within Section 12 – Classes of Information.

Information about Crown copyright material is available on the website of the Queen’s Printer for
Scotland at www.oqps.gov.uk\.
 We can provide you with a copy of this information


8       RECORDS MANAGEMENT AND ARCHIVING POLICY

The University Archive, Records Management and Museum Service develops policy and procedures
for the management of the University’s records.

The University Records Management Policy defines a structure for the management of the
University’s records.

It aims to ensure that University records
 and records systems are authentic, reliable, protected against unauthorised alteration, comply
     with regulatory and other business needs and remain accessible to those that need to use them
     for as long as they are required,
 and the information they contain can be retrieved accurately and quickly to aid decision-making
     and increase management effectiveness
 are managed cost effectively, avoid unnecessary duplication and are retained only as long as
     required
 are held securely in a manner commensurate with their value and retention period, in the medium
     most appropriate for the task they perform
 vital to the survival of the University are identified and protected
 that are no longer current will be stored cheaply, retrieved promptly, reviewed and disposed of
     only in accordance with a defined approval process
 worthy of permanent preservation as archives are identified as early as possible and preserved in
     the University Archive


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The full text of the policy is available at:
http://www.hw.ac.uk/reference/records-policy040402.pdf

The University has produced detailed records retention schedules and procedures based on the
Function and Activity Model recommended by the Higher Education Council Joint Information
Systems Committee. These are available at
http://www.hw.ac.uk/archive/docs/FullPlan5.pdf

More information about the University Records Management and Archive policies is available from:
Ms Ann Jones, University Archivist and Mr Brian Kelvin, Records Manager.

Further contact details:
Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk
Mr Brian Kelvin, Tel: 0131 451 4140, Email: B.D.A.Kelvin@hw.ac.uk or archive@hw.ac.uk


9       FEEDBACK

FOISA requires that we review our publication scheme from time to time. As a result, we welcome
feedback on how we can develop our scheme further. If you would like to comment on any aspect of
this publication scheme, then please contact us. You may, for example wish to tell us about:

•      other information that you would like to see included in the scheme;
•      whether you found the scheme easy to use;
•      whether you found the publication scheme useful;
•      whether our staff were helpful;
•      other ways in which our publication scheme can be improved.

Please send any comments or suggestions to Andrew Connor or Ann Jones, FOI and Data
Protection, Archive, Records Management & Museum Service, Heriot-Watt University Edinburgh,
EH14 4AS, Tel: 0131 451 3274/3218, Email: foi@hw.ac.uk.


10      COMPLAINTS

Our aim is to make our publication scheme as user-friendly as possible, and we hope that you can
access all the information we publish with ease. If you do wish to complain about any aspect of the
publication scheme, however, then please contact us, and we will try to resolve your complaint as
quickly as possible. You can contact:

Andrew Connor or Ann Jones, FOI and Data Protection, Archive, Records Management & Museum
Service, Heriot-Watt University Edinburgh, EH14 4AS, Tel: 0131 451 3274/3218, Email:
foi@hw.ac.uk.

We will respond to any complaint in full within twenty working days.

You have legal rights to access information under this scheme and a right of appeal to the Scottish
Information Commissioner if you are dissatisfied with our response. These rights apply only to
information requests made in writing* or another recordable format. If you are unhappy with our
responses to your request you can ask us to review it and if you are still unhappy, you can make an
appeal to the Scottish Information Commissioner.

The Commissioner’s website has a guide to this three step process, and he operates an enquiry
service on Monday to Friday from 9:00 am to 5:00 pm. His office can be contacted as follows:

Scottish Information Commissioner
Kinburn Castle
Doubledykes Road
St Andrews
Fife



June 2010                                                                                     Page 5
KY16 9DS

Tel:            01334 464610
Email:          mailto:enquiries@itspublicknowledge.info
Website:        www.itspublicknowledge.info


*verbal requests for environmental information carry similar rights.


11      HOW TO ACCESS INFORMATION WHICH IS NOT AVAILABLE UNDER THIS SCHEME

If the information you are seeking is not available under this publication scheme, then you may wish
to request it from us. The Freedom of Information (Scotland) Act 2002 (FOISA) provides you with a
right of access to the information we hold, subject to certain exemptions. The Environmental
Information (Scotland) Regulations 2004 (EI(S)Rs) separately provide a right of access to the
environmental information we hold, while the Data Protection Act 1998 (DPA) provides a right of
access to any personal information about you that we hold. Again, these rights are subject to certain
exceptions or exemptions.

Should you wish to request a copy of any information that we hold that is not available under this
scheme, please write to Andrew Connor or Ann Jones, FOI and Data Protection, Archive, Records
Management & Museum Service, Heriot-Watt University Edinburgh, EH14 4AS, Email:
foi@hw.ac.uk.

Charges for information which is not available under the scheme:
The charges for information which is available under this scheme are set out under section 6 – Our
Charging Policy. If you submit a request to us for information which is not available under the scheme
the charges will be based on the following calculations:

General information requests:
•    There will be no charge for information requests which cost us £100 or less to process.
•    Where information costs between £100 and £600 to provide you may be asked to pay 10% of
     the cost. That is, if you were to ask for information that cost us £600 to provide, you would be
     asked to pay £50, calculated on the basis of a waiver for the first £100 and 10% of the
     remaining £500.
•    We are not obliged to respond to requests which will cost us over £600 to process.
•    In calculating any fee, staff time will be calculated at actual cost per staff member hourly salary
     rate to a maximum of £15 per person per hour.
•    We do not charge for the time to determine whether we hold the information requested, nor for
     the time it takes to decide whether the information can be released. Charges may be made for
     locating, retrieving and providing information to you.
•     In the event that we decide to impose a charge, we will issue you with notification of the
      charge (a fees notice) and how it has been calculated. You will have three months from the
      date of issue of the fees notice in which to decide whether to pay the charge. The information
      will be provided to you on payment of the charge. If you decide not to proceed with the request
      there will be no charge to you.

Charges for environmental information:
We do not charge for the time to determine whether we hold the information requested, nor for the
time it takes to decide whether the information can be released. Charges may be made for locating,
retrieving and providing information to you.

In the event that we decide to impose a charge we will issue you with notification of the charge and
how it has been calculated. The information will be provided to you on payment of the charge. If you
decide not to proceed with the request there will be no charge to you.

Charges are calculated on the basis of the actual cost to the authority of providing the information.

•      Photocopying is charged at 10p per A4 sheet for black and white copying, 30p per A4 sheet for



June 2010                                                                                       Page 6
       colour copying.
•      Postage is charged at actual rate for first class mail.
•      Staff time is calculated at actual cost per staff member hourly salary rate to a maximum of £15
       per person per hour.

The first £100 worth of information will be provided to you without charge.

Where information costs between £100 and £600 to provide you will be asked to pay 10% of the cost.
That is, if you were to ask for information that cost us £600 to provide, you would be asked to pay
£50, which is calculated on the basis of a waiver for the first £100 and 10% of the remaining £500.

Where it would cost more than £600 to provide the information to you, however, we will ask you to
pay the full cost of providing the information, with no waiver for any portion of the cost.

Requests for your own personal data:
The University levies a fee of £10.00 for the provision of personal data in response to a subject
access request in accordance with its rights under Statutory Instrument 2000 No. 191: The Data
Protection (Subject Access) (Fees and Miscellaneous Provisions) Regulations 2000.


12      CATEGORIES AND CLASSES

The main categories are:

               1       GENERAL INFORMATION
               2       ACCESS TO INFORMATION
               3       GOVERNANCE
               4       FINANCIAL RESOURCES
               5       CORPORATE PLANNING
               6       PROCUREMENT
               7       MANAGEMENT OF RESEARCH
               8       COMMERCIALISATION AND KNOWLEDGE TRANSFER
               9       PEOPLE AND ORGANISATIONAL DEVELOPMENT
               10      PHYSICAL RESOURCES
               11      HEALTH AND SAFETY
               12      EQUALITY AND DIVERSITY
               13      SUPPORT FOR DISABLED PEOPLE
               14      STUDENT ADMINISTRATION AND SUPPORT
               15      TEACHING QUALITY
               16      INFORMATION SERVICES
               17      EXTERNAL AND COMMUNITY RELATIONS
               18      GOVERNMENT AND REGULATOR RELATIONS




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Section 12 – Table of Contents


1       GENERAL INFORMATION

This category covers general information for the public about how to make contact with us. It
includes information about how to complain about the University, and how to serve formal documents
on it. It is aimed at providing very general information for the public. More detailed information is
provided in other groups. Information includes:

1.1     Name and address – The name of the University and the address of our principal office
1.2     Principal officers – Names of the principal officers of the University
1.3     Contact information – How to contact us
1.4     Location – Principal and other main locations including campus maps
1.5     Opening hours – Opening hours of our principal offices, facilities and services
1.6     Academic year dates – Dates of our academic years/semesters
1.7     Buildings Closed days – Dates of closure of the University
1.8     Complaints – Procedures for making a complaint about the University
1.9     Document serving – Arrangements for serving official documents on the University
1.10    Freedom of Information contact – Central point for Freedom of Information inquiries
1.11    Publication Scheme – Name and contact information of the senior official responsible for
        meeting the University’s publication scheme obligations


2       ACCESS TO INFORMATION

This category lets you know how to request information from the University, both under the Freedom
of Information (Scotland) Act and the Data Protection Act. It also covers University procedures to
ensure compliance with these pieces of legislation. Information includes:

2.1     How to make a request for information - How to request information from the University
2.2     Information legislation policies – University policies and procedures on Freedom of
        Information, Data Protection and Environmental Information


3       GOVERNANCE

This category includes information relating to the way the University is governed and how decisions
are made. It includes information on the legal status of the University, which individual member of
staff or group within the University is responsible for specific functions and where they fit in the overall
structure of the University. Some information in the classes contained within the Section may be
subject to exemptions. Information includes:

3.1     Legal framework – How the University was established and our legal standing
3.2     Governance structure – Governance structures and operational procedures
3.3     Governance precepts – Arrangements for compliance with good governance precepts
3.4     Conflict of Interest – Conflict of interest policies
3.5     Register of Interests
3.6     University structure – Descriptions of our major organisational units and how these relate to
        each other
3.7     Major committees – The activities of major committees in the University with devolved
        decision–making powers
3.8     Relationship with the graduates association of the University and the General
        Convocation
3.9     Graduates association (Watt Club) and General Convocation – The operation and the
        activities of the Watt Club and the General Convocation
3.10    Subsidiary companies – Names, addresses, broad functions and purposes of companies in
        which the University is a majority shareholder
3.11    Honorary degrees – Policies and procedures for and awards of honorary degrees




June 2010                                                                                          Page 8
4       FINANCIAL RESOURCES

This category provides information on the University’s management of financial resources. The
Finance Office is responsible for accounting, procurement and contracting services, helping to make
best use of resources and fulfilling statutory responsibilities. Information includes:

4.1     Financial statements – Our published Annual Accounts
4.2     Budgetary processes – Policies and procedures for making budgetary allocations to major
        budgetary units
4.3     Budgets overview – Summary of budgetary allocations to major budgetary units
4.4     Financial regulations – Our Financial Regulations
4.5     Insurance – Summary information on our major insurance policies
4.6     Senior staff remuneration – Principal’s remuneration and summary statistical information on
        the remuneration of other senior staff
4.7     Investments – Summary information on the University’s endowments and investments


5       CORPORATE PLANNING

This category provides information on the University’s mission and major strategic plans. Information
includes:

5.1     Mission – University’s mission statement
5.2     Corporate Plan – University’s Strategic Plan
5.3     Strategies – Major institutional strategy documents
5.4     Performance Indicators – Indicators used by the governing body and senior management to
        measure overall performance of the University
5.5     Planning procedures – Internal procedures for planning and resource allocation


6.      PROCUREMENT

Collaborative procurements may be led by central bodies such as Procurement Scotland, APUC
Limited, Excel, HNS National Procurement or Central Government Procurement Centre of Expertise.
Information about the procurement services these organisations provide to the institution may be
obtained direct from the organisations.

6.1     Procurement policies – University policy for procurement of non–pay expenditure and
        policies for compliance with legal obligations on major procurement exercises
6.2     Procurement procedures – Procurement and purchasing manuals
6.3     Procurement contacts – Contact information for procurement and purchasing information
6.4     Planned procurements – Summary information about our significant planned procurements
        as required by European Union (EU) legislation Prior Information Notices (PINs)
6.5     Tender documentation – EU–prescribed call for competition contract notices, invitations to
        tender and pre–qualification questionnaire documentation for significant procurements
6.6     Supplier contracts – EU–prescribed award notices of major contracts over EU thresholds


7.      MANAGEMENT OF RESEARCH

This category covers information relating to the University’s management and funding of its research
activities, it does not include the actual results or data of research undertaken. Information includes:

7.1     Research funding – Statistical information on the major sources of our research funding
7.2     Research quality – Results of external measurement of the quality of our research
7.3     Research strategies – Summary information on University–level strategic plans for research
7.4     Research management structures – A description of the structures we use to manage our
        research activity
7.5     Research support arrangements – Procedures for supporting research
7.6     Research ethics – Research ethics policies and procedures



June 2010                                                                                       Page 9
7.7     Research staff policies– Policies for supporting and developing fixed–term contract
        research staff
7.8     Research student policies and procedures – Policies and procedures for supervising and
        examining research students


8.      COMMERCIALISATION AND KNOWLEDGE TRANSFER

This category provides information about the University’s mechanisms for supporting the
commercialisation of outputs from our research activities. Information includes:

8.1     Support arrangements – A description of how we support commercialisation of the
        knowledge generated by our research activities
8.2     Contact information – How to get information about our commercialisation activities
8.3     Commercialisation funding – Statistical information on the major sources of our funding for
        commercialisation and knowledge transfer

8.4     Commercialisation resources – A description of the University’s facilities and resources for
        supporting commercialisation activity
8.5     Commercialisation outcomes – Statistical information about commercialisation of our
        research activities
8.6     Consultancy services – How to get information about our consultancy services


9.      PEOPLE AND ORGANISATIONAL DEVELOPMENT

This category provides information on the University’s strategy and management of human
resources, rather than information relating to individual members of staff which is exempt from
disclosure as personal information. The information available covers personnel policies and
procedures including terms and conditions of service. Information includes:

9.1     Staff profile – Statistical information on staff
9.2     Recruitment policies – Policies, statements, procedures and guidelines relating to
        recruitment
9.3     Employment terms – Generic terms and conditions of employment
9.4     Performance management – Policies and procedures relating to performance management
9.5     Promotion – Policies, statements, procedures, guidelines and statistics relating to promotion,
        re–grading and salary reviews
9.6     Pensions – Policies and guidelines on pension arrangements for staff
9.7     Discipline – Disciplinary procedures and policies
9.8     Grievance – Grievance procedures and policies
9.9     Employee relations – Collective bargaining and consultation procedures with recognised
        trades unions and professional organisations and agreements reached
9.10    Public Interest Disclosure – Compliance with the Public Interest Disclosure Act
9.11    Staff development – Strategy, policies and procedures relating to the ongoing development
        of staff
9.12    Staff records – Policy on the collection, maintenance and use of personal information about
        staff
9.13    Staff facilities – Description of the facilities and services available to members of staff


10.     PHYSICAL RESOURCES

Institutions are often substantial land and property owners in their own right. Classes in this category
cover information at a strategic level relating to the institution’s management of its physical resources.
Some of this information is required to be published under the Environmental Information (Scotland)
Regulations 2004. Information includes:

10.1    Description of estate – Overview of the University’s estates
10.2    Estate development plans – Plans for major changes to estates



June 2010                                                                                       Page 10
10.3    External funding – Plans for use of major external capital funding
10.4    Buildings under construction – Summary information about buildings under construction
10.5    Tender documentation – Documentation for invitations to tender as required by EU
        regulations
10.6    Maintenance – Maintenance arrangements and policies for buildings and grounds
10.7    Estates indicators – Performance indicators on major estates functions
10.8    Environmental policies – Environmental policies, practices and overview of their impact


11.     HEALTH & SAFETY

This category covers information about the University’s health and safety policies, risk assessment
policies, procedures and record. Information includes:

11.1    Policies – Policies, procedures and guidelines relating to health and safety
11.2    Annual reports – Reports to our governing body on health and safety issues
11.3    Monitoring – Mechanisms for monitoring and reporting on health and safety issues
11.4    Statistics – Summary statistics on accidents and incidents within the University
11.5    Support structures – Support structures for health and safety
11.6    Emergencies – Support arrangements for health and safety emergencies
11.7    Contact information – Details of how to get information about health and safety issues


12.     EQUALITY AND DIVERSITY

This category provides information about the University’s policies and strategies regarding equality
and diversity.

12.1    Equal Opportunities policies and guidance – Equality and diversity policies,
        statements, procedures and guidelines
12.2    Equal opportunities consultation – Information about consultation procedures
        required for compliance with statutory equality duties
12.3    Equality Management infrastructure – committees and other groups engaged in
        determining equality and diversity policies


13.     SUPPORT FOR DISABLED PEOPLE

This category provides information about the University’s policies, procedures, including information
about accessibility of major buildings and services.

13.1    Disability policies – Policies, procedures and guidelines relating to support for people with
        disabilities and those with special needs
13.2    Support structures – A description of support structures for disability issues
13.3    Accessibility of buildings and services – The levels of accessibility of each of our main
        buildings and services
13.4    Contacts – Details of how to get information about support for people with disabilities and
        those with special needs
13.5    Strategies – Our strategies for improving support for people with disabilities and those with
        special needs
13.6    Statistics – Summary statistics on support for disability within the University


14.     STUDENT ADMINISTRATION AND SUPPORT

This category contains information on how the University manages the administration and
progression of our students from admission to course completion, including student support services.
Information includes:

14.1    Course information – Degree and other programmes we offer



June 2010                                                                                     Page 11
142     Recruitment and admissions – Admissions procedures and policies
14.3    Fees and charges
14.4    Scholarships and bursaries – Scholarships and bursaries available to students
14.5    Registration – The Institutions arrangements for registering students
14.6    Induction – Student induction arrangements
14.7    Enrolment – Arrangements for enrolling students
14.8    Examinations – Arrangements for examinations
14.9    Progression – Student progression
14.10   Learning support provision – Description and availability of academic and non–academic
        learning support provision we offer
14.11   Student liaison – How staff/student liaison groups work
14.12   Student records – Policies on the collection, maintenance and use of personal information
        about students
14.13   Student discipline – Policies and procedures for disciplinary proceedings against students
14.14   Student accommodation – Availability, conditions of use and range of accommodation
        services we offer
14.15   Graduation arrangements – Information about award ceremonies
14.16   Student complaints – Procedures for dealing with complaints from students
14.17   Student facilities – Description of the facilities and services available to students
14.18   Relationship with the Students Association – The legal and structural basis of our
        relationship with the Heriot-Watt University Students Association
14.19   Students Association – Information on the operation and activities of the Heriot-Watt
        University Students Association


15.     TEACHING QUALITY

This category contains information regarding the management of teaching quality in the University
including mechanisms for reviewing and ensuring the quality of teaching provided. Information
includes:

15.1    Programme approval – Programme approval and monitoring arrangements
15.2    Assessment – Assessment procedures and summaries of reviews of their effectiveness
15.3    Student satisfaction – Summary results of any of the University’s mechanisms for
        measuring students’ satisfaction with their higher education experience
15.4    Institutional internal reviews – Summary of the findings of the University’s own internal
        reviews of quality and standards
15.5    Professional accreditation of courses by external bodies – The nature and duration of
        accreditation by professional, statutory or regulatory bodies, including accreditation and
        monitoring reports
15.6    Validation – A description of courses where we act as an external examination body or
        validates the examinations and qualifications of others, including ‘joint awards’
15.7    Assessments of the University’s provision by the Quality Assurance Agency (QAA) –
        QAA reports


16.     INFORMATION SERVICES

This category covers those function within the University that provide access to information for the
student body and both academic and administrative staff. These include libraries, computing
services, archive services, and information support services.

Such functions may be managed separately from each other, or in various combinations. These
services routinely explain their facilities (and the conditions of their use) to students, staff and the
general public and it is information of this nature that is included within this category:

16.1    Library facilities – Availability and conditions of use of central library facilities
16.2    Computing facilities – Availability and conditions of use of computing facilities
16.3    Other information facilities – Availability and conditions of use of other information facilities
16.4    Major strategy documents – High–level aims and strategies of information services units



June 2010                                                                                       Page 12
16.5    Collections – Scope of major museum collections held by the University
16.6    Collection strategy – Collection management and preservation strategies
16.7    Open archives – Records held by the University’s archive facilities for permanent
        preservation and designated as open irrespective of the date of creation


17.     EXTERNAL AND COMMUNITY RELATIONS

This category covers information relating to the University’s relationship with our external
environment. This includes how we manage our relationship with the local community and how we
retain contact with our former staff and students. Information includes:

17.1    Alumni – Arrangements for keeping in touch with former staff and students
17.2    Community relations – Description of the facilities and services available to the local
        community
17.3    Development activities – Promotional material relating to fundraising objectives
17.4    Public relations – Information created specifically to publicise our facilities and activities


18.     GOVERNMENT AND REGULATOR RELATIONS

This category covers information we provide to government and external regulators and information
provided to the Scottish Funding Council for monitoring purposes. Information includes:

18.1    Funding body statistical reports and returns – Information that the institution is legally
        obliged to make available to its funding body
18.2    Other statutory reports – Information which the University is legally required to publish
18.3    Information on student admission, progression and completion - Statistical information on
        these matters which the University is required by the Funding Council to publish


Part 2 - INFORMATION SPECIFIC TO PARTICULAR SCHOOLS AND POSTGRADUATE
         INSTITUTES WITH CONTACT DETAILS


Appendix 1 - ORDINANCES AND REGULATIONS OF THE UNIVERSITY

Appendix 2 - SCHOOLS AND POSTGRADUATE INSTITUTES

Appendix 3 - COMMITTEES OF COURT AND SENATE




June 2010                                                                                        Page 13
Part 1 – Classes, Information Specifications and Sources with Contact Details


1.          GENERAL INFORMATION

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

1.1     Name and address – The name of the University and the address of our principal office

        The University has four campuses. The main campus address is:
        Heriot–Watt University, Edinburgh EH14 4AS
        Main Tel: (44) 0131 449 5111, Main Fax: (44) 0131 449 5153

        The Scottish Borders Campus address is:
        Heriot–Watt University, Scottish Borders Campus
        Netherdale, Galashiels TD1 3HF
        Main Tel: (44) 01896 753351, Main Fax: 01896 892178

        The Orkney address is:
        Heriot-Watt University, Old Academy, Back Road, Stromness,
        Orkney Islands, Scotland. UK.
        KW16 3AW
        Main Tel: (44) 01856 850 605, Main Fax: (44) 01856 851 349

        The Dubai Campus address is:
        Heriot-Watt University, Dubai
        PO Box 294345
        Block 2, Dubai Academic City
        Dubai, United Arab Emirates
        Main Tel: + 971 4 3671765
        Main Fax: + 971 4 3672978

1.2     Principal Officers – Names of the principal officers of the University

        Names of the principal officers of the University are available at:
        http://www.hw.ac.uk/profiles/



June 2010                                                                                      Page 14
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

1.3     Contact information – How to contact us

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Telephone, email and where relevant fax contact information for:

        General University enquiries
        A facility for general University enquiries available at: http://www.hw.ac.uk/home/contact-
        us

        Names and contact details of principal officers of the University and other key
        personnel
        Names and contact details of Principal officers of the University, Deans, Directors of major
        administrative support functions, School Directors of Learning & Teaching, Research and
        Administration and other key personnel are available at: http://www.hw.ac.uk/profiles/
        (principal officers only) or http://www.hw.ac.uk/management/ (wider group)
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Central admissions enquiries
        A central admissions enquiry/contact service available at: http://www.hw.ac.uk/recruitment/
        Contact: Mr Ian Sutherland, Admissions and Wider Access Manager, Recruitment &
        Admissions

        Key contacts in Administrative/Support Services and Schools/Postgraduate
        Institutes
        Information including names, titles, contact details of School/Postgraduate
        Institute/Administrative Support Services and other key management/other personnel
        including contact details for general enquiries is available at:
        http://www.hw.ac.uk/management/
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Contact information relating to Schools and Postgraduate Institutes is included in Part 2,
        Section 1.3 of the Scheme

        People finder facility
        A people finder facility available at: http://www.hw.ac.uk/people.htm
        This information is not available in paper form.

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Ian Sutherland, Tel: 0131 451 8144, Email: I.Sutherland@hw.ac.uk

1.4     Location – Principal and other main locations including campus maps

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Edinburgh and Scottish Borders Campus
        Information on Edinburgh Campus and Scottish Borders Campus including campus location,
        maps and transport advice available at: http://www.hw.ac.uk/documents/PDF/edinburgh-
        campus-map.pdf
        Printed maps and summary campus guides are available.
        Contact: Miss Karen Larter, Publications Officer, Public Relations Office, Tel: 0131 451 3440,
        Email: K.Larter@hw.ac.uk




June 2010                                                                                    Page 15
1.5     Opening hours – Opening hours of our principal offices, facilities and services

        Opening hours of Schools, Postgraduate Institutes and main Administrative Support
        Sections
        General office hours of the University are normally Monday to Friday 9.00 am till 5.00 pm;
        however telephones may be manned outside of these hours or voice–mail or answer–phone
        facilities may be available. Certain services have different opening hours.

        Central catering facilities opening hours are available at:
        http://www.hw.ac.uk/catering/internalcater.htm
        Contact: Mr Thomas Day, General Manager, Hospitality Services Tel: 0131 451 3667,
        Email: T.K.Day@hw.ac.uk
        Chaplaincy opening hours are available at: http://www.hw.ac.uk/chaplaincy/
        Contact: Mrs Tillie Boulogne, Secretary, Chaplaincy
        Health Service opening hours are available at: http://www.hw.ac.uk/health/
        Contact: Mrs Carol Pearson, Practice Manager, Heriot–Watt University Health Service
        Library opening hours are available at: http://www.hw.ac.uk/library/
        Contact: Ms Gill McDonald, Acting Librarian; Library
        Centre for Sport and Exercise opening hours are available at:
        http://www.hw.ac.uk/sports/
        Contact: Mr Mike Fitchett, Director, Centre for Sport & Exercise
        Archive and Museum: Edinburgh Campus: open Monday and Tuesday 1.00 pm–4.00 pm
        or by appointment
        Archive and Museum: Textile collection, Scottish Borders Campus: Wednesday: 10.30
        am–3.00 pm or by appointment
        Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
        Service

        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, Section 1.5
        of the Scheme

        Further contact details:
        Mr Thomas Day, Tel: 0131 451 3667, Email: T.K.Day@hw.ac.uk
        Mrs Tillie Boulogne, Tel: 0131 4514508, Email: M.Boulogne@hw.ac.uk
        Mrs Carol Pearson, Tel: 0131 451 3010, Email: C.Pearson@hw.ac.uk
        Ms Gill McDonald, Tel: 0131 451 3584, Email: G.A.McDonald@hw.ac.uk
        Mr Mike Fitchett, Tel: 0131 451 8410, Email: M.A.Fitchett@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

1.6     Academic year dates – Dates of our academic years/terms

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Structure of the academic year
        Ordinance 20 of the University relates to the structure of the academic year available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Dates for the current and next academic years
        Dates for the current and next academic year available at: http://www.hw.ac.uk/dates/
        Contact: Stewart Smith, Deputy Registrar

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3729, Email: M.King@hw.ac.uk
        Mr Stewart Smith, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

1.7     Buildings Closed days – Dates of closure of the University

        Buildings closed days for the current and future academic years, as far as has been agreed
        by the University, available at: http://www.hw.ac.uk/hr/p_holidays.php



June 2010                                                                                     Page 16
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

1.8     Complaints – Procedures for making a complaint about the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Procedures for students, staff, and external bodies to register complaints.
        Student complaints procedure available at:
        http://www.hw.ac.uk/registry/resources/StudentComplaintPolicy.pdf
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Guidelines for members of the Public in raising complaints and issues of concern
        about Heriot-Watt University available at:
        http://www.hw.ac.uk/policy/general-complaints-procedures.pdf
        Contact: Mr Peter Wilson, Secretary of the University at the main University address

        Grievance procedure for staff available at: http://www.hw.ac.uk/hr/p_grievance.php
        Contact: Ms Karen Nicol, Head of HR Strategy

        Further contact details:
        Ms Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk
        Mr Peter Wilson, Tel 0131 451 3364, Email: P.L.Wilson@hw.ac.uk

1.9     Document serving – contact details for serving official documents on the University

        Official documents should be directed to:
        Mr Peter Wilson, Secretary of the University, at the main University address, Tel: 0131 451
        3364, Email: P.L.Wilson@hw.ac.uk

1.10    Freedom of Information contact – Central point for Freedom of Information inquiries

        Enquiries should be directed to:
        Ms Ann Jones, University Archivist, Archive, Records Management & Museum Service at the
        main University address, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or
        foi@hw.ac.uk.

1.11    Publication Scheme – Name and contact information of the senior official responsible for
        meeting the University’s publication scheme obligations:

        Mr Peter L Wilson, Secretary of the University at the main University address,
        Tel: 0131 451 3364, Email: P.L.Wilson@hw.ac.uk


2.          ACCESS TO INFORMATION

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees




June 2010                                                                                      Page 17
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.
        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.


2.1     How to request information from us – How to request information under the Freedom of
        Information (Scotland) Act and Environmental Information (Scotland) Regulations

        If you would like information about the University which is not listed in this publication
        scheme, or advice and assistance on how to make a request for information please contact
        Andrew Connor or Ann Jones,
        FOI and Data Protection,
        Archive, Records Management & Museum Service,
        Heriot-Watt University
        Edinburgh, EH14 4AS,

        Tel: 0131 451 3274/3218

        Email: foi@hw.ac.uk.

        Or complete the online FOI enquiry form on http://www.hw.ac.uk/foi/request_form.htm

        How to request your own personal data under the Data Protection Act
        Staff: contact Mrs Helen Hymers, Head of HR Operations
        http://www.hw.ac.uk/reference/subject-access-request.doc
        Students: contact Kathy Patterson, Academic Registrar and Deputy Secretary
        http://www.hw.ac.uk/registry/resources/SubjectAccessRequestForm.doc

        The University may levy a fee of £10.00 for the provision of personal data in response to a
        subject access request in accordance with its rights under Statutory Instrument 2000 No.
        191: The Data Protection (Subject Access) (Fees and Miscellaneous Provisions) Regulations
        2000.

        For more advice on how to make subject access requests under the Data Protection Act
        contact the Data Protection Officer: Ms Ann Jones, University Archivist, Archive, Records
        Management & Museum Service.

        Further contact details:
        Mrs Helen Hymers, Tel: 0131 451 3725, Email: H.E.Hymers@hw.ac.uk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk

2.1.1   Information legislation policies – Information about University policies and procedures on
        Freedom of Information, Data Protection and Environmental Information can be found on

        Available at: http://www.hw.ac.uk/foi/index.htm
        Contact: Andrew Connor or Ann Jones, Tel: 0131 451 3274/3218, Email: foi@hw.ac.uk.




June 2010                                                                                   Page 18
3.          GOVERNANCE

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, information which may substantially prejudice the commercial interests of any
        person, information which may endanger the physical or mental health or the safety of an
        individual, or information which may substantially prejudice the effective conduct of public
        affairs.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt Publication Scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the Publication Scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service : L.A.Kirkwood-Smith@hw.ac.uk or with the individual designated within the
        relevant information class.

3.1     Legal framework – How the University was established and our legal standing

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University Charter and Statutes
        The University Charter and Statutes available at:
        http://www.hw.ac.uk/ordinances/charter.pdf
        Contact: Mr Stewart Smith, Deputy Registrar

        Institutional status as granted by Royal Charter
        Information on the University’s status as granted by Royal Charter is available from the
        University’s Archive, Records Management & Museum Service
        Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
        Service

        Brief history of the University
        A brief history of the University available at:http://www.hw.ac.uk/welcome/history.htm
        Further information on the history of the University is available from the University’s Archive,
        Records Management & Museum Service
        Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
        Service




June 2010                                                                                       Page 19
        A full history of the University published in 2004, ‘Heriot–Watt University: An Illustrated
        History’ by Professor Patrick N O’Farrell is available at £22.50 plus postage and packaging
        by mail order from: http://www.imagescotland.com/wattclub/
        Contact: Image Scotland Ltd, Tel: 0131 665 1976

        University Regulations
        Full Ordinances & Regulations of the University approved by the Court and the Senate of the
        University (detailed in Appendix 1) available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Information on the Ordinances & Regulations Committee is available at:
        http://www.hw.ac.uk/committees/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Further contact details:
        Mr Stewart Smith, Tel: 0131 451 3262, Email: S.Smith@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk

3.2     Governance structure – Governance structures and operational procedures

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Provisions for key statutory bodies of the University
        This information, relating to Court; General Convocation; and Senate is included in the
        University’s Charter and Statutes available at:
        http://www.hw.ac.uk/ordinances/charter.pdf
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service

        Description of key statutory bodies, their roles, functions and memberships including:
        Court, General Convocation and Senate

        COURT
        The following Ordinances and Regulations of the University relate to Court: – Ordinances –
        14, 30, 31 and 42, and Regulations – 19, 20 and 25 (see Appendix 1)

        Further information on the remit, composition, membership, dates of meetings, agenda and
        minutes of Court is available at: http://www.hw.ac.uk/committees/court/
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service

        SENATE
        Ordinance 13 and Regulation 17 and 20 of the University relate to Senate (see Appendix 1),
        available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Further information on the remit, composition, membership, dates of meetings and minutes of
        the Senate is available on the web as noted. Agenda and papers of Senate meetings are
        available from the contact individual named below.
        http://www.hw.ac.uk/committees/senate/
        Contact: Mr Stewart Smith, Deputy Registrar

        GENERAL CONVOCATION
        Regulation 35 of the University relates to General Convocation. (see Appendix 1) available
        at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)




June 2010                                                                                    Page 20
        Further information on its terms of reference and composition is documented in the University
        Charter & Statutes available at: http://www.hw.ac.uk/ordinances/charter.pdf
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service
        General Convocation normally meets annually in March each year. Information is available
        at: http://www.hw.ac.uk/committees/convocation/
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service

        Broad description of the University’s management/administrative structure
        Available at: http://www.hw.ac.uk/management/admin_structure.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Broad description of the University’s committee structure
        Available at: http://www.hw.ac.uk/committees/committee_structure.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mr Stewart Smith, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email L.A.Kirkwood-Smith@hw.ac.uk

3.3     Governance precepts – Arrangements for compliance with good governance precepts

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Arrangements for compliance with the Scottish Further and Higher Education Funding
        Council’s (SFC) Requirements and CUC Guidelines
        Available from: Mr Peter Wilson, Secretary of the University. Detailed arrangements may be
        covered by exemptions under the Act

        Note: the Nominating and Review Committee of Court is responsible for monitoring and
        reviewing the performance of Court in compliance with good practice benchmarks (see
        section 3.7 of the publication scheme.

        Financial Regulations of the University
        Available at: http://www.hw.ac.uk/reference/financial/regulations.pdf
        Contact: Mr Nick Scott, Financial Accountant

        Arrangements for Internal Audit and Information about the University’s Internal Auditor.
        Information is available from Ms Lorna Kirkwood-Smith, Head of Executive Support Service,
        Executive Support Service

        Further contact details:
        Mr Peter L Wilson, Tel: 0131 451 3364, Email: P.L.Wilson@hw.ac.uk
        Mr Nick Scott, Tel: 0131 451 4514, Email: N.Scott@hw.ac.uk
        Ms Lorna Kirkwood-Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

3.4     Conflict of Interest – Conflict of interest policies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on the circumstances in which members of the governing body are
        expected to declare potential conflicts of interest
        Ordinance 42 of the University relates to induction procedures and the register of interests of
        members of Court available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)




June 2010                                                                                      Page 21
        Codes of conduct governing conflict of interest issues of senior managers and other
        members of staff
        The University’s Conflict of Interest Policy is available at:
        http://www.hw.ac.uk/hr/htm/policies/Conflict%20of%20Interest%20Policy%20Final%20
        Version%20for%20Web%20Ct3-10-44%20March.doc
        Contact: Mrs Karen Nicol, Head of HR Strategy

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk

3.5     Register of Interests

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Register of interests of members of the governing body and senior management
        The Register of Interests of members of the governing body and senior management is
        available from Mr Peter Wilson, Secretary of the University.

        Register of interests of other University staff held by Schools/PGIs and administrative
        sections covered by the University’s Conflict of Interest Policy
        The University’s Conflict of Interest Policy, which provides for a register of interests and
        prescribes procedures for this, is available at:
        http://www.hw.ac.uk/hr/htm/policies/Conflict%20of%20Interest%20Policy%20Final%20
        Version%20for%20Web%20Ct3-10-44%20March.doc
        Contact: Mrs Karen Nicol, Head of HR Strategy

        Further contact details:
        Mr Peter L Wilson, Tel: 0131 451 3364, Email: P.L.Wilson@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3275, Email: K.A.Nicol@hw.ac.uk

3.6     University structure – Descriptions of our major organisational units and how these relate to
        each other

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Broad description of our committee structure
        Available at: http://www.hw.ac.uk/committees/committee_structure.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Broad description of the management/administrative structure of the University
        Available at: http://www.hw.ac.uk/management/admin_structure.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Description of the structure, broad responsibilities and activities of the University’s
        eight Schools and Postgraduate Institutes and key Administrative Support Sections
        (See Appendix 2)

        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, Section
        3.6 of the Scheme

        Information relating to Professional Support Services is available as indicated below:

        Archive, Records Management & Museum Services available from: Mrs Ann Jones,
        University Archivist

        Hospitality Services available from: Mr Thomas Day, General Manager




June 2010                                                                                   Page 22
        Centre for Sport & Exercise at: http://www.hw.ac.uk/sports/ Contact: Mr Mike Fitchett,
        Director

        Corporate Communications available from: Mrs Kirsty Macgregor, PR Manager

        Development & Alumni Relations available from: Mr Alexander Buchanan, Head of
        Development Operations

        Academic Enhancement available from: Mr Robert Daley, Head of Academic
        Enhancement

        Estate & Building & Services available from: Mr Peter Kerr, Director, Estate & Building
        Services

        Finance Office available from: Mr Nick Scott, Financial Accountant,

        Health and Safety from: Mr Craig G Pender, Health and Safety Manager

        Health Service at: http://www.hw.ac.uk/health Contact: Mrs Carol Pearson, Practice
        Manager

        People and Organisational Development available from: Mrs Karen Nicol, Head of HR
        Strategy

        Library at: http://www.hw.ac.uk/library/ Contact: Ms Gill McDonald, Acting Librarian

        Executive Support Service available from: Ms Lorna Kirkwood–Smith, Head of Executive
        Support Service, Executive Support Service

        Media Services available from: Mr Douglas Marsland, Manager

        Procurement Services available from: Mr Tony Newjem, Director

        Recruitment & Admissions at: http://www.hw.ac.uk/recruitment/ Contact: Mr Michael
        Bates Director, Recruitment & Admissions

        Research Park at: http://www.hw.ac.uk/research-park/ Contact: Mr Jim Coyle, Research
        Park Manager

        Student Services (incorporates: Academic Registry http://www.hw.ac.uk/registry/, Careers
        Advisory Service http://www.hw.ac.uk/careers/ and Student Support and Accommodation
        http://www.hw.ac.uk/welfare Contact: Kathy Patterson, Academic Registrar and Deputy
        Secretary; Mr Nick Thow, Director, Careers Advisory Service; Mrs Christine Johnston,
        Director, Student Support and Accommodation

        Technology & Research Services at: http://www.trs.hw.ac.uk/ Contact: Mr Derek Brown,
        Legal Services Manager, Technology & Research Services

        University Information and Computing Services (UICS) available from: Mr David Rundell,
        IT Policy Consultant, Information Technology

        Names, titles and contact details of School/Postgraduate Institute/Section Heads and
        other key management/other personnel
        Information including names, titles, contact details of School/Postgraduate
        Institute/Administrative Support Services and other key management/other personnel
        including contact details for general enquiries is available at:
        http://www.hw.ac.uk/management/
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service




June 2010                                                                                  Page 23
        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr M Fitchett, Tel: 0131 451 8410, Email: M.A.Fitchett@hw.ac.uk
        Mr David Rundell, Tel: 0131 451 3260, Email: D.R.Rundell@hw.ac.uk
        Mr Nick Scott Tel: 0131 451 4514, Email: N.Scott@hw.ac.uk
        Mr Duncan Marsland, Tel: 0131 451 8046, Email: D.S.Marsland@hw.ac.uk
        Mrs Carol Pearson, Tel: 0131 451 3010, Email: C.Pearson@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Ms Gill McDonald, Tel: 0131 451 3584, Email: G.A.McDonald@hw.ac.uk
        Mrs Kirsty Macgregor, Tel: 0131 451 3598, Email: K.MacGregor@hw.ac.uk
        Mrs Ann Jones, Tel: 0131 451 3219, Email: A.E.Jones@hw.ac.uk
        Mr Alexander Buchanan, Tel: 0131 451 3639, Email: A.Buchanan@hw.ac.uk
        Mr Tony Newjem, Tel: 0131 451 3702, Email: A.E.Newjem@hw.ac.uk
        Mr Michael Bates, Tel: 0131 451 3450, Email: M.Bates@hw.ac.uk
        Mr Derek Brown, Tel: 0131 451 3405, Email: D.G.Brown@hw.ac.uk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk
        Mr Nick Thow, Tel: 0131 451 3392, Email: N.W.Thow@hw.ac.uk
        Mrs Christine Johnston, Tel: 0131 451 4505, Email: C.Johnston@hw.ac.uk

3.7     Major committees – The activities of major committees in the University with devolved
        decision–making powers

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Activities of current committees and joint committees of Court and Senate (See
        Appendix 3)
        Including:– terms of reference/codes of conduct; composition; membership; procedures for
        electing membership (where appropriate); dates of meetings; agenda; papers; minutes of
        meetings available through the links listed below. Exemptions may apply to some of the
        information.

        Where information survives, the above categories of information relating to previous
        Committees/Joint Committees of Court and Senate will be available in paper form only on
        request from the University Archivist. Requests for committee agendas, papers and minutes
        which are more than 12 months old or pre–date information available on the web should be
        made to: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
        Service, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

        COURT AND ITS COMMITTEES

        COURT
        Information on remit, composition, membership and dates of past and future meetings,
        available at: http://www.hw.ac.uk/committees/court/

        For information indicated above and for agenda, minutes and papers of meetings (past year)
        contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.a.uk

        AUDIT COMMITTEE
        Information on remit, membership, dates of past and future meetings, agenda and minutes,
        available at: http://www.hw.ac.uk/committees/audit/

        For information indicated above and for agenda, minutes and papers of meetings (past year)
        contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Tel: 0131 451 3631,
        Email: L.A.Kirkwood-Smith@hw.ac.uk

        UNIVERSITY COLLECTIONS COMMITTEE
        Information on remit, composition and membership available at:
        http://www.hw.ac.uk/committees/collections/




June 2010                                                                                 Page 24
        For information indicated above and for agenda, minutes and papers of meetings (past year)
        and dates of forthcoming meetings contact: Ms Ann Jones, University Archivist, Archive,
        Records Management & Museum Service, Tel: 0131 451 3218/9, Email:
        A.E.Jones@hw.ac.uk or archive@hw.ac.uk

        COURT EMERGENCY COMMITTEE
        Information on remit, composition, membership and dates of past and future meetings
        available at: http://www.hw.ac.uk/committees/court-emergency/
        For information indicated above and for agenda, minutes and papers of meetings (last set
        available) contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive
        Support Service , Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

        ESTATE STRATEGY COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings, agenda
        and minutes* (*from May 2008) available at: http://www.hw.ac.uk/committees/estate-
        strategy/
        For information indicated above and for papers of meetings (past year) contact: Ms Lorna
        Kirkwood-Smith, Head of Executive Support Service, Executive Support Service, Tel: 0131
        451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

        FINANCE COMMITTEE
        Information on remit, composition, membership and dates of past and future meetings,
        available at: http://www.hw.ac.uk/committees/finance/
        For information indicated above and for agenda, minutes and papers of meetings (past year)
        contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Tel: 0131 451 3631,
        Email: L.A.Kirkwood-Smith@hw.ac.uk

        HONORARY DEGREES COMMITTEE
        Information on remit, composition and membership available at:
        http://www.hw.ac.uk/committees/honorary/
        For information indicated above and for agendas and papers of meetings (past year) and
        dates of forthcoming meetings contact: Ms Lorna Kirkwood-Smith, Head of Executive Support
        Service, Executive Support Service, Tel: 0131 451 3631 Email: L.A.Kirkwood-
        Smith@hw.ac.uk

        NOMINATING AND REVIEW COMMITTEE (COURT)
        Information on remit, composition and membership and dates of past and future meetings
        available at: http://www.hw.ac.uk/committees/nominating-court/
        The recommendations of the Nominating Committee subsequently approved by the
        University Court are included in the minutes of Court available at:
        http://www.hw.ac.uk/committees/court
        For information indicated above and for agenda and papers of meetings (past year) contact:
        Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support Service,
        Tel: 0131 451 3631 Email: L.A.Kirkwood-Smith@hw.ac.uk

        STAFFING STRATEGY COMMITTEE
        Information on remit, membership, dates of past and future meetings, is available at:
        http://www.hw.ac.uk/committees/staffing/
        For information indicated above and for agenda, minutes and papers of meetings (past year)
        contact: Mrs Valerie Hallows, Executive Officer, Executive Support Service, Tel 0131 451
        3399 Email: V.Hallows@hw.ac.uk

        UNIVERSITY/ JOINT NEGOTIATING & CONSULTATIVE COMMITTEE
        Information on remit, composition and membership available at:
        http://www.hw.ac.uk/committees/jncc
        For information indicated above and for agenda, minutes and papers of meetings (past year)
        contact: Mrs Karen Nicol, Head of HR Strategy, Tel: 0131 451 3725, Email:
        K.A.Nicol@hw.ac.uk

        MANAGEMENT COMMITTEES



June 2010                                                                                  Page 25
        PLANNING & MANAGEMENT EXECUTIVE
        Information on remit, composition, membership, dates of past and future meetings, agenda
        and minutes* (*from December 2001) available at: http://www.hw.ac.uk/committees/pme/
        For information indicated above and for agenda, minutes and papers of meetings (past year)
        contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

        INFRASTRUCTURE BOARD
        Information on remit, composition, membership, dates of past and future meetings, agenda
        and minutes* (*from September 2002) available at: http://www.hw.ac.uk/committees/ssb
        For information indicated above and for agendas and papers of meetings (past year) contact:
        Mrs Valerie Hallows, Executive Officer, Executive Support Service, Tel: 0131 451 3399,
        Email: V.Hallows@hw.ac.uk

        LEARNING & TEACHING BOARD
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from April 2002 until 2004) is available at: http://www.hw.ac.uk/committees/ltb
        For information indicated above, for more recent information and papers of meetings (past
        year) contact: Ms Margaret King, Assistant Registrar (Learning and Teaching), Academic
        Registry, Tel: 0131 451 3728, Email: M.King@hw.ac.uk

        RESEARCH CO–ORDINATION BOARD
        Information on remit, composition, membership, dates of past and future meetings, agenda
        and minutes* (*from October 2002) available at: http://www.hw.ac.uk/committees/rcb
        For information indicated above and for papers of meetings (past year) contact: Dr Anthony
        Weir, Head of Research & Legal Services, Tel: 0131 451 3072, Email: A.G.Weir@hw.ac.uk

        OCCUPATIONAL HEALTH & SAFETY COMMITTEE
        Information on the remit, membership, agenda* and minutes* of meetings (*from March
        2004), available at: http://www.hw.ac.uk/committees/safety/
        For information indicated above and for dates of meetings and papers (past year) contact: Mr
        Craig Pender, Head of Health & Safety, Estates Tel: 0131 451 3935, Email:
        C.G.Pender@hw.ac.uk

        SENATE AND ITS COMMITTEES

        SENATE
        Information on remit, membership, dates of past and future meetings and minutes* (*from
        October 2002) available at: http://www.hw.ac.uk/committees/senate/
        For information indicated above and for papers of meetings (past year) contact: Mr Stewart
        Smith, Deputy Registrar, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

        SENATE BUSINESS COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from October 2002) available at:
        http://www.hw.ac.uk/registry/committeeSBC.php

        For information indicated above and for agenda and papers of meetings (past year) contact:
        Mr Stewart Smith, Deputy Registrar, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

        DISCIPLINE COMMITTEE
        Information on remit, composition, membership and dates of meetings available at:
        http://www.hw.ac.uk/registry/committeeDC.php
        For information above and for agenda, minutes and papers of meetings (past year) contact:
        Stewart Smith, Deputy Registrar, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

        DISCIPLINE APPEALS BOARD
        Information on remit, composition, membership and dates of meetings available at:
        http://www.hw.ac.uk/registry/committeeDAB.php



June 2010                                                                                   Page 26
        For information above and for agenda, minutes and papers of meetings (past year) contact:
        Stewart Smith, Deputy Registrar, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

        FEES WORKING GROUP
        Information on remit, composition, membership and dates of meetings, agenda, minutes and
        papers contact Rachel Bourhill, Registry Officer (Enrolment) Tel: 0131 451 3384, Email:
        R.Bourhill@hw.ac.uk

        LIBRARY COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from November 2001) available at:
        http://www.hw.ac.uk/registry/committeeLC.php
        For information indicated above and for agenda and papers of meetings (past year) contact:
        Ms Sonja Mills, Library Secretary, Tel: 0131 451 3571, Email: S.Mills@hw.ac.uk

        NOMINATING WORKING GROUP
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from June 2004) available at:
        http://www.hw.ac.uk/registry/committeeNWG.php
        For information indicated above and for agenda and papers of meetings (past year) contact:
        Mr Stewart Smith, Deputy Registrar, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

        ORDINANCES & REGULATIONS COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from May 2006) available at:
        http://www.hw.ac.uk/committees/ordinances/

        For information indicated above and for agendas and papers of meetings (past year) contact:
        Dr Margaret King, Assistant Registrar (Learning Strategies), Tel: 0131 451 3728, Email:
        M.King@hw.ac.uk

        Note: Regulation 28 of the University relates to the Ordinances & Regulations Committee.
        This is available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, assistant Registrar (Learning Strategies), Tel: 0131 451 3728,
        Email: M.King@hw.ac.uk

        POSTGRADUATE STUDIES COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from June 2006) available at:
        http://www.hw.ac.uk/registry/committeePSC.php
        For information indicated above and for papers of meetings, agenda and minutes (past year)
        contact Rachel Bourhill, Registry Officer (Enrolment), Tel: 0131 451 3384, Email:
        R.Bourhill@hw.ac.uk

        QUALITY ENHANCEMENT & STANDARDS COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings, agenda
        and minutes* (*from November 2003) available at:
        http://www.hw.ac.uk/registry/committeeQSC.php
        For information indicated above and for papers of meetings (past year) contact: Ms Helen
        Crosby, Academic Registry Quality Officer, Tel: 0131 451 3445, Email:
        H.A.Crosby@hw.ac.uk

        UNDERGRADUATE STUDIES COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from October 2002) available at:
        http://www.hw.ac.uk/registry/committeeUSC.php
        For information indicated above and for agenda and papers of meetings (past year) contact:
        Ms Helen Crosby, Academic Registry Quality Officer Tel: 0131 451 3445, Email:
        H.A.Crosby@hw.ac.uk




June 2010                                                                                   Page 27
        VALIDATION COMMITTEE
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from June 2004) available at:
        http://www.hw.ac.uk/registry/committeeVC.php
        For information indicated above and for agenda and papers of meetings (past year) contact:
        Mrs Jacqui Stewart, Secretary, Academic Registry, Tel: 0131 451 3369, Email:
        J.Stewart@hw.ac.uk or Ms Kay Field, Secretary, Academic Registry, Tel: 0131 451 3369,
        Email: K.Field@hw.ac.uk


        Briefings from Planning & Management Executive/Principal to the University Court and
        Senate Business Committee
        The Principal/Planning & Management Executive (PME) provide regular briefings to Court
        and Senate Council including recent decisions of PME and issues of general University
        interest. Available at: http://www.hw.ac.uk/committees/briefings/
        (Court briefings from Nov 02)
        (Senate briefings from Oct 02)
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, (Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk


        OTHER MAJOR COMMITTEES

        GENERAL CONVOCATION
        The University Charter & Statutes (Statute XI) is available at:
        http://www.hw.ac.uk/ordinances/charter.pdf

        The General Convocation meets annually in March. Information including membership, dates
        of meetings, agenda, minutes, papers is available at:
        http://www.hw.ac.uk/committees/convocation/. For this information and for meeting
        papers contact Ms. Lorna Kirkwood-Smith, Head of Executive Support Service, Executive
        Support Service ,Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

3.8     Relationship with the graduates association of the University and the General
        Convocation

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        The Alumni Association – The Watt Club (see ‘Alumni Relations’, Section 16) and General
        Convocation’ (see ‘Governance Structure’, Section 3)

        Ordinance 6 of the University relates to the Graduates Association, available at:
        http://www.hw.ac.uk/ordinances
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        A description of the key statutory bodies of the University including General Convocation
        (Statute XI) is included in the University’s Charter and Statutes available at:
        http://www.hw.ac.uk/internal/reference/CharterAndStatutes.pdf
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service

        Further contact details:
        Ms Lorna Kirkwood-Smith, Tel: 0131 451 3631, EmailL.A.Kirkwood-Smith@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk

3.9     Watt Club – The operation of the activities of the Watt Club

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information about the University’s alumni association – the Watt Club available at:
        http://www.hw.ac.uk/wattclub/



June 2010                                                                                     Page 28
        Contact: Mr Alexander Buchanan, Head of Development Operations

        Further contact details:
        Mr Alexander Buchanan, Tel: 0131 451 3639, Email: A.Buchanan@hw.ac.uk

3.10    Subsidiary companies – Names, addresses, broad functions and purposes of companies in
        which the University is a major shareholder

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on wholly owned companies of the University: Edinburgh Business School;
        Edinburgh Conference Centre Ltd.; Heriot–Watt Trading Ltd.; Heriot–Watt Sports Village Ltd;
        and Heriot–Watt Properties Ltd.

        Wholly owned dormant companies including: Heriot-Watt Services Ltd.; and The Scottish
        College of Textiles Ltd.

        Companies in which the University has 50% ownership including: Scottish Institute of
        Sustainable Technology (SISTech) Ltd..

        Edinburgh Business School is a Postgraduate Institute of Heriot–Watt University, and as
        such contributes to the University’s Publication Scheme (see Schools/Postgraduate Institutes
        in Part 2 of the Scheme) Information available at: http://www.ebsglobal.net

        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

        Information on SISTech Ltd. available at: http://www.SISTech.co.uk
        Contact: Prof Paul Jowitt, Director, Tel: 0131 451 3143, Email: P.W.Jowitt@hw.ac.uk

        Information on Edinburgh Conference Centre Ltd. available at:
        http://www.edinburgh-conference.com/
        Contact: Mr Thomas Day, General Manager, ECC Ltd, Tel: 0131 451 3668, Email:
        T.K.Day@hw.ac.uk

        Information on: HW Trading Ltd, HW Properties Ltd. and HW Sports Village Ltd.
        available from the Company Secretary, Mr Derek Brown, Legal Services Manager,
        Technology & Research Services, Tel: 0131 451 3405, Email: D.G.Brown@hw.ac.uk

        Information on all dormant companies available from Mr Derek Brown, Legal Services
        Manager, Technology & Research Services, Tel: 0131 451 3405, Email:
        D.G.Brown@hw.ac.uk

        As companies owned by one or more public bodies, each of the above publish their own
        publication schemes.

3.11    Honorary degrees – Policies and procedures for and awards of honorary degrees

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations governing the award of honorary degrees
        Regulations governing the award of honorary degrees are covered by Regulation 10
        ‘Honorary Degrees’ available at: http://www.hw.ac.uk/ordinances/regulations.pdf
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Honorary degrees awarded by the University and Senate approved and confirmed
        accepted forthcoming honorary degree awards
        Available from Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive
        Support Service

        Further contact details:



June 2010                                                                                      Page 29
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Lorna Kirkwood-Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk


4.          FINANCIAL RESOURCES

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        Information that may substantially prejudice the commercial interests of any person, personal
        information, or information which would disrupt the effective conduct of public affairs will be
        excluded from publication.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

4.1     Financial statements – Our published Annual Accounts.

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        These are normally published in February of each year. Our published Annual Accounts
        (most recent) are available at:
        http://www.hw.ac.uk/annual-review/accounts08.pdf
        Contact: Mr Nick Scott, Financial Accountant, Finance Office, Tel: 0131 451 4514, Email:
        N.Scott@hw.ac.uk

4.2     Budgetary processes – Policies and procedures for making budgetary allocations to major
        budgetary units

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Overarching policies and procedures for making budgetary allocations to major units included
        in our Financial Regulations available at:
        http://www.hw.ac.uk/reference/financial/regulations.pdf

        Information on the annual planning/budgeting round is included in our Financial Regulations
        available at:
        http://www.hw.ac.uk/reference/financial/regulations.pdf



June 2010                                                                                      Page 30
        Contact for the above: Mr Iain Harrison, Group Management Accountant, Tel: 0131 451
        4045, Email: I.Harrison@hw.ac.uk

4.3     Budgets overview – Summary of budgetary allocations to major budgetary units

        For information contact: Mr Nick Scott, Financial Accountant, Finance Office, Tel: 0131 451
        4514, Email: N.Scott@hw.ac.uk

4.4     Financial regulations – Our Financial Regulations

        Available at: http://www.hw.ac.uk/reference/financial/regulations.pdf
        Contact: Iain Harrison, Group Management Accountant, Tel: 0131 4514045, Email:
        I.Harrison@hw.ac.uk

        The University’s treasury policy covers the identification, mitigation, management and control
        of financial risk is available at: http://www.hw.ac.uk/reference/finance/treasury-policy.pdf
        Contact: Phil McNaull, Director of Finance, Tel: 0131 451 3597, Email: P.McNaull@hw.ac.uk

4.5     Insurance – Summary information on our major insurance policies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on our insurers and information on the range of risks covered and
        policies/guidelines available at:
        http://www.hw.ac.uk/insurance/

        Contact: Mrs Lorraine Loy, Group Risk Officer, Finance Office, Tel: 0131 451 8087, Email:
        L.Loy@hw.ac.uk

4.6     Senior staff remuneration – Principal’s remuneration and summary statistical information on
        the remuneration of other senior staff

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Remuneration of the Principal and summary data on the remuneration of other senior staff
        included in our published Annual Accounts, the most recent of which is available at:
        http://www.hw.ac.uk/annual-review/Annual_Review_09.pdf
        Contact: Mr Iain Harrison, Group Management Accountant, Tel: 0131 4514045, Email:
        I.Harrison@hw.ac.uk

4.7     Investments – Summary information on the University’s endowments and investments

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Broad information on institutional endowments and investments included in our published
        Annual Accounts. The most recent accounts available at:
        http://www.hw.ac.uk/annual-review2008/accounts09.pdf

        For the above and for further summary information on the University’s endowments and
        investments contact: Mr Iain Harrison, Group Management Accountant

        A list of companies part or wholly owned by the University including summary information on
        shareholding is available from Mr Derek Brown, Legal Services Manager, Technology &
        Research Services. (See also ‘Subsidiary Companies’ in Section 3.10)

        Further contact details:
        Mr Iain Harrison, Group Management Accountant, Tel: 0131 451 4045, Email:
        I.Harrison@hw.ac.uk
        Mr Derek Brown, Tel: 0131 451 3405, Email: D.G.Brown@hw.ac.uk



June 2010                                                                                    Page 31
5.          CORPORATE PLANNING

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        Information that may substantially prejudice the commercial interests of any person, personal
        information, or information which would disrupt the effective conduct of public affairs will be
        excluded from publication.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

5.1     Mission – University’s mission statement

        The mission of the University is to create and transfer knowledge, to enable students and
        staff to fulfil their potential and to enrich all the communities with which it engages.

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Agreed objectives of the University
        Agreed strategic objectives of the University are highlighted in the Strategic Plan of the
        University, ‘Focus on the Future’, approved by the Planning & Management Executive and
        the University Court available at:
        http://www.hw.ac.uk/reference/focus-on-the-future.pdf

        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, L.A.Kirkwood-Smith@hw.ac.uk

5.2     Corporate Plan – University’s Strategic Plan

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University Strategic Plan approved by the Planning & Management Executive and
        University Court, ‘Focus on the Future’,
        Available at: http://www.hw.ac.uk/reference/focus-on-the-future.pdf

        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, L.A.Kirkwood-Smith@hw.ac.uk




June 2010                                                                                      Page 32
5.3     Strategies – Major institutional strategy documents

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University’s strategies for Learning & Teaching, Research and Knowledge Transfer
        and Professional Support Services approved by the Planning & Management Executive
        & University Court
        These strategies are included in the Strategic Plan available at:
        http://www.hw.ac.uk/reference/focus-on-the-future.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Estate Master Plan approved by University Court
        The University’s most recent Estate Master Plan is available from: Mr Peter Kerr, Director,
        Estate & Building Services

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Peter Kerr, Director, Estate & Building Services, Tel: 0131 451 3333, Email:
        P.G.Kerr@hw.ac.uk

5.4     Performance Indicators – Indicators used by the governing body and senior management to
        measure overall performance of the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        A summary of the indicators available from Ms Lorna Kirkwood–Smith, Head of Executive
        Support Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

5.5     Planning procedures – Internal procedures for planning and resource allocation

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Description of the University’s annual planning/budgeting round process with
        Schools, Postgraduate Institutes and Support Services
        Information is provided in the University’s financial regulations
        Contact: Mr Iain Harrison, Group Management Accountant

        Strategic and operational planning descriptions detailed in the Handbook for Court members
        available at: http://www.hw.ac.uk/committees/court/reports/court-handbook.pdf
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service

        Further contact details:
        Mr Iain Harrison, Tel: 0131 451 4045, Email: I.Harrison@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk


6.          PROCUREMENT

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk



June 2010                                                                                      Page 33
        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service : L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

6.1     Procurement policies – University policy for procurement of non–pay expenditure and
        policies for compliance with legal obligations on major procurement exercises

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Purchasing policy and procedures
        Information on our purchasing policy and procedures is detailed in the Financial Regulations
        and the Director of Procurement available at:
        http://www.hw.ac.uk/reference/financial/regulations.pdf
        Contact: Mr Tony Newjem, Director, Procurement Services, Tel: 0131 451 3702, Email:
        A.E.Newjem@hw.ac.uk

6.2     Procurement procedures – Procurement and purchasing manuals

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on thresholds at which particular policies are normally used and
        information on standard terms and conditions of supply/service
        Information is detailed in the Financial Regulations (Section 7.6:- Purchasing, revised 2007),
        available at:
        http://www.hw.ac.uk/reference/financial/regulations.pdf
        http://www.he-purchasing.hw.ac.uk/
        Contact: Mr Tony Newjem, Director, Procurement Services, Tel: 0131 451 3702, Email:
        A.E.Newjem@hw.ac.uk

6.3     Procurement contacts – Contact information for procurement and purchasing information

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Details of administrative and commodity-specific contacts within Procurement Services
        available at: http://www.he-purchasing.hw.ac.uk/
        Contact: Mr Tony Newjem, Director, Procurement Services, Tel: 0131 451 3702, Email:
        A.E.Newjem@hw.ac.uk

6.4     Planned procurements – Summary information about our significant planned procurements
        as required by European Union (EU) legislation Prior Information Notices (PINs)

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



June 2010                                                                                      Page 34
        Summary information about the University’s significant planned procurements
        All planned procurements equal to or exceeding €750,000 are the subject of an indicative
        notice (€5,150.000 for Works contracts.) Summary information about the University’s
        significant planned procurements as required by EU legislation – Prior Information Notices
        (PINs) is available from the European Union’s Publications Office. Contact for further
        information: http://ted.europa.eu/TED/main/HomePage.do

        Contact: Mr Tony Newjem, Director, Procurement Services, Tel: 0131 451 3702, Email:
        A.E.Newjem@hw.ac.uk

6.5     Tender documentation – EU–prescribed call for competition contract notices, invitations to
        tender and pre–qualification questionnaire documentation for significant procurements

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information which the University is required to publish in the EU Journal
        Available at: http://ted.publications.eu.int
        For further information, including that relating to other non-works contracts, contact: Mr Tony
        Newjem, Director, Procurement Services, Tel: 0131 451 3702, Email:
        A.E.Newjem@hw.ac.uk

6.6     Supplier contracts – EU–prescribed award notices of major contracts over EU thresholds

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Goods and services covered by the contract, names of suppliers, period of contract
        (including extension options), approximate value of contract, expected date for re–
        tendering for the contract
        A daily updated online edition is available in the TED database. Contact for further
        information: http://ted.europa.eu/TED/main/HomePage.do . Access to TED is free of
        charge.

        In addition to current tenders, the TED database gives access to the archives for the past five
        years in English. In addition, all Heriot-Watt tendering opportunities, both above and below
        EU thresholds and in compliance with the Telaustria ruling are advertised on the Public
        Contracts Scotland portal:
        http://www.publiccontractsscotland.gov.uk/login.aspx
        Contact: Mr Tony Newjem, Director, Procurement Services, Tel: 0131 451 3702, Email:
        A.E.Newjem@hw.ac.uk


7.          MANAGEMENT OF RESEARCH

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk,

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.




June 2010                                                                                      Page 35
        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with contact with Lorna Kirkwood-Smith, Executive Support Service : L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

7.1     Research funding – Statistical information on the major sources of our research funding

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Amount of Scottish Further and Higher Education Funding Council (SFC) Main
        Research Grant and other formulaic/non–formulaic SFC grants for research
        Information is available on the web pages of the Scottish Further and Higher Education
        Funding Council (SFC). This currently includes information on forthcoming and last five
        years of allocation of all grants including grants for research, and is accessible through the
        ‘Circular Letters’ section issued in mid–March each year at: http://www.sfc.ac.uk
        Contact (most recent paper copy): Ms Lorna Kirkwood–Smith, Head of Executive Support
        Service, Executive Support Service

        Information included in the University’s published Annual Accounts available at:
        http://www.hw.ac.uk/annual-review/Annual_Review_09.pdf
        Contact: Mr Nick Scott, Financial Accountant, Finance Office

        Statistical information about funding from Research Councils, research charities and
        other major bodies
        Information (last 4 years) is available at:
        http://www.hw.ac.uk/internal/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Nick Scott, Tel: 0131 451 4514, Email: N.Scott@hw.ac.uk

7.2     Research quality – Results of external measurement of the quality of our research

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University’s performance in the last Research Assessment Exercise (RAE)

        Detailed information on the results of the RAE 2008 is available on external RAE web-pages
        at: http://www.rae.ac.uk/

        The Research Excellence Framework, currently under development by the Higher Education
        Funding Council for England, will provide a unified framework for the funding and assessment
        of research across all subjects. Further information is available at:
        http://www.hefce.ac.uk/research/funding/resfund/

7.3     Research strategies – Summary information on University–level strategic plans for research




June 2010                                                                                       Page 36
        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Plans approved by the Planning & Management Executive and University Court
        Our strategies for research and knowledge transfer form an integral part of the University’s
        Strategic Plan available at: http://www.hw.ac.uk/reference/stratplan.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

7.4     Research management structures – A description of the structures we use to manage our
        research activity

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Strategic Plan
        The University’s Strategic Plan, Focus on the Future, describes the University’s approach to
        managing our research portfolio and is available at: http://www.hw.ac.uk/reference/focus-
        on-the-future.pdf

        Structure and functions of Technology & Research Services
        Available at: http://www.trs.hw.ac.uk/
        Contact: Dr Tony Weir, Head of Research & Legal Services, Technology & Research
        Services

        Research Co–ordination Board
        Information on the remit, functions and composition of the Research Co–ordination Board
        available at: http://www.hw.ac.uk/committees/rcb/
        (see also ‘Major Committees’ in Section 3.7)
        Contact: Dr Tony Weir, Head of Research & Legal Services, Technology & Research
        Services

        Overview of the University committee structure
        An overview of the University committee structure within which the Research Co–ordination
        Board operates available at: http://www.hw.ac.uk/committees/committee_structure.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Summary descriptions of the University’s main areas of research interest/expertise
        These are included in a directory available at: http://www.hw.ac.uk/research/areas/
        Contact: Ms Caroline Dempster, Press Officer

        Information is also included in the University’s Postgraduate Prospectus available at:
        http://www.postgraduate.hw.ac.uk/
        Contact: Ms Claire Johnston, Postgraduate Admissions

        Research Committees/other structures within Schools and Postgraduate Institutes
        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, Section
        7.4 of the Scheme

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Dr Antony Weir, Tel: 0131 451 3072, Email: A.G.Weir@hw.ac.uk
        Ms Caroline Dempster, Tel: 0131 451 3443, Email: C.M.L.Dempster@hw.ac.uk
        Ms Claire Johnston, Tel: 0131 451 3729, Email: C.B.Johnston@hw.ac.uk

7.5     Research support arrangements – Procedures for supporting research

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Advice and support available to students and staff engaged in research activities




June 2010                                                                                        Page 37
        Information available in the Technology and Research Services webpages at:
        http://www.trs.hw.ac.uk/. For this information, and other information not found at this site,
        contact Dr Antony Weir, Tel: 0131 451 3072

        Research Code of Conduct available at:
        http://www.hw.ac.uk/registry/resources/PGRStudentCodeofPractice(final2009).pdf
        and the Code of Commercialisation available at:
        http://www.hw.ac.uk/policy/research/research-grants-policy.pdf
        Contact: Dr Tony Weir, Head of Research & Legal Services, Technology & Research
        Services, Tel: 0131 451 3072, Email: A.G.Weir@hw.ac.uk

        Research Assessment Exercise
        The University’s policies in respect of the Research Assessment Exercise (RAE), RAE Equal
        Opportunities policy and RAE Selection policy available at:

        RAE Selection Policy:
        http://www.hw.ac.uk/hr/htm/policies/RAE%20Equal%20Opportunities%20Policy.doc

        RAE Equal Opportunities Policy:
        http://www.hw.ac.uk/hr/htm/policies/RAE%20Selection%20Policy%20Draft.doc

7.6     Research ethics – Research ethics policies and procedures

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Institutional policies and codes of practice on good practice in research, ethical
        conduct and avoidance of research fraud, and information on how the institution
        investigates allegations of research malpractice

        The University has established a University Ethics Committee, the aims of which are to
        ensure that the University’s research is conducted to the highest ethical standard, and so as
        to meet the requirements of UK legislation and the spirit of the various European Directives
        and Codes of Practice that have followed from them.

        The Committee progresses by means of advice and debate in seeking to reach agreement
        with Schools, and thereby individual researchers, on the necessary ethical standards.

        The Committee will be chaired in its first years of operation by one of the University’s
        Professors of Applied Psychology. Once procedures have been fully established,
        chairmanship of the Committee will be passed to a 'lay' member of the University Court.
        Membership of the Committee comprises of Directors of Research from each School, the
        Vice-Principal and the Secretary of the University together with a member of University Court
        and a researcher from an independent outside body.

        The Committee monitors the process of scrutiny in each School both by taking reports from
        each School and by working at University level with Technology and Research Services
        through whom all applications for external funding have to proceed.

        The Committee also provides a mechanism for the resolution of cases for which there is not
        adequate expertise within a School or in cases where a School Committee has been unable
        to agree an outcome.

        The University Committee has responsibility for ensuring that appropriate training in ethical
        issues takes place in both post-graduate and undergraduate courses.

        Each School has established a procedure for ethical approval. The membership of the School
        Committees comprises the relevant Director of Research or his/her representative, plus
        representatives from each area of the disciplines in the School.




June 2010                                                                                      Page 38
        Each School has adopted the University code of ethics and each School has provision for
        reviewing every research application and each student project to ensure that there is
        compliance. Advice is provided to each applicant if full compliance is not achieved initially.

        Heads of School are asked to ensure that every research application has received
        appropriate ethical scrutiny before approval for potential funding is considered.

        In cases in which Schools find difficulty in granting approval the Chair of the University Ethics
        Committee refers cases to outside experts who can provide a view. In projects that involve
        patients, staff or facilities in the NHS, ethical approval is sought by separate application
        processes from the Lothian NHS Trust Ethics Committee.

        The activities of the School and University Ethics Committees will be reported to the
        Research Coordination Board twice yearly.

        Information on the University’s ethical review code of practice available at:
        http://www.hw.ac.uk/policy/ethical_review_process.pdf
        Contact: Miss June Lodder, School Office Administrator, School of Life Sciences

        The University’s Research Code of Conduct (Code of Good Practice in Research and
        Processes for Handling Allegation of Misconduct in Research), is available at:
        http://www.hw.ac.uk/hr/p_index.php
        Contact: Mrs Karen Nicol, Head of HR Strategy

        The University’s policy on Intellectual Property, Confidential Information and
        Commercialisation is available at: http://www.trs.hw.ac.uk/Tech_transfer/Documents/HW-
        IP-Policy.pdf
        Contact: Mr Derek Brown, Legal Services Manager, Technology & Research Services

        The University’s Conflict of Interest Policy is available: at
        http://www.hw.ac.uk/hr/htm/policies/documents/conflict_of_interest.pdf
        Contact: Mrs Karen Nicol, Head of HR Strategy

        Further contact details:
        Mr Derek Brown, Tel: 0131 451 3405, Email: D.G.Brown@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Miss June Lodder, Tel: 0131 451 3619, Email: J.E.J.Lodder@hw.ac.uk

7.7     Research staff – Our policies for supporting and developing fixed–term contract research
        staff

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        The University is in the process of developing a policy aimed at supporting and developing
        fixed–term contract research staff.
        The University is fully supportive of the Research Careers Initiative (RCI), the secretariat of
        which is shared between the Office of Science & Technology (for funders) and Universities
        UK of which the University is a member. Further external information is available at:
        http://www.universitiesuk.ac.uk/aboutus/associatedorganisations/partnerships/pages/r
        esearch-careers-initiative.aspx
        Further contact details: Mrs Karen Nicol, Head of HR Strategy, People and Organisational
        Development, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk

7.8     Research students – Our policies and procedures for supervising and examining research
        students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations governing research postgraduate study and codes of practice on
        postgraduate research students



June 2010                                                                                       Page 39
        Regulations 6 and 43 of the University apply to the ‘Degree of Doctor of Philosophy’ and
        ‘Doctor of Philosophy by Published Research’ available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        The University’s Postgraduate Research Student Code of Practice is available at:
        http://www.hw.ac.uk/registry/resources/PGR%20Student%20Code%20of%20Practice.p
        df
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Information on: Supervision of research students; Postgraduate Research Students Code of
        Practice; duties of postgraduate research students and their supervisors; guidelines on
        submission and format of research theses; code of practice for external examiners for
        research; and nomination of supervisors is available at:
        http://www.hw.ac.uk/registry/postgraduate-studies.php
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)


        Student complaints procedures
        Our student complaints procedure is available at:
        http://www.hw.ac.uk/registry/resources/StudentComplaintPolicy.pdf
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3729, Email: M.King@hw.acuk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk


8.          COMMERCIALISATION AND KNOWLEDGE TRANSFER

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make



June 2010                                                                                      Page 40
        contact with contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

8.1     Support arrangements – A description of how we support commercialisation of knowledge
        generated by our research activities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Knowledge Transfer strategy/plans as detailed in the Strategic Plan approved by
        Planning & Management Executive and Court
        Available at: http://www.hw.ac.uk/reference/stratplan.pdf
        Contact: Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Support and services provided by the Technology & Research Services unit
        A description of the support and services provided by Technology & Research Services to
        staff, students and external businesses available at: http://www.trs.hw.ac.uk
        Contact: Dr Mike Cox, Director of Knowledge Exchange, Technology & Research Services

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Dr Mike Cox, Tel: 0131 451 3071, Email: M.K.Cox@hw.ac.uk

8.2     Contact information – How to get information about our commercialisation activities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Key contacts
        Information on key contacts (Director, Research and Legal Services, Continuing Education,
        Commercialisation, Scottish Institute for Enterprise and Research Services) available at:
        http://www.trs.hw.ac.uk/contacts.html
        Contact: Dr Mike Cox, Director of Knowledge Exchange, Technology & Research Services,
        Tel: 0131 451 3071, Email: M.K.Cox@hw.ac.uk

8.3     Commercialisation funding – Statistical information on the major sources of our funding for
        commercialisation and knowledge transfer

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        General and statistical information about other major sources of funding for
        commercialisation and knowledge transfer
        For recent general/statistical information about other major sources of funding, for example
        European Union (EU) funding, contact: Dr Mike Cox, Technology Transfer Manager,
        Technology and Research Services

        Amount of Scottish Further and Higher Education Funding Council (SFC) Knowledge
        Transfer Grant and any other formulaic/non–formulaic SFC grants for
        commercialisation and knowledge transfer
        Information is available on the web pages of the SFC. This currently includes information on
        forthcoming and last five years of allocation of all grants including research grants for
        knowledge transfer, and is accessible through the ‘Circular Letters’ section issued in mid–
        March each year at: http://www.sfc.ac.uk
        Contact (most recent paper copy): Ms Lorna Kirkwood–Smith, Head of Executive Support
        Service, Executive Support Service

        Further contact details:
        Dr Mike Cox, Tel: 0131 451 3071, Email: M.K.Cox@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk




June 2010                                                                                     Page 41
8.4     Commercialisation resources – A description of our facilities and resources for supporting
        commercialisation activity

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University facilities and resources for supporting commercialisation activity including
        key contacts
        A description of the support services available to staff, students and external business to
        support commercialisation activities through Technology & Research Services is available at:
        http://www.trs.hw.ac.uk
        Key contacts including contacts relating to commercialisation activity available at:
        http://www.trs.hw.ac.uk/contacts.html
        Contact: Dr Mike Cox, Director of Knowledge Exchange, Technology & Research Services

        Facilities/services available to external businesses
        Information including an enquiry service relating to a range of facilities/services available to
        external business is available at:http://www.trs.hw.ac.uk/Tech_transfer/tech_home.html
        Contact: Dr Mike Cox, Director of Knowledge Exchange, Technology & Research Services

        Heriot–Watt University Research Park
        Information on Heriot–Watt University Research Park including history, background and list of
        campus companies/contacts and enquiry service available at:
        http://www.hw.ac.uk/research-park/
        For the above and further information on Research Park accommodation contact: Mr Jim
        Coyle, Research Park Manager

        Regulations relating to the formation of new companies
        Regulation 42 of the University relates to the formation of new companies, available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Dr Mike Cox, Tel: 0131 451 3071, Email: M.K.Cox@hw.ac.uk
        Mr James Coyle, Tel: 0131 451 4392, Email: J.W.Coyle@hw.ac.uk

8.5     Commercialisation outcomes – Statistical information about commercialisation of our
        research activities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Summary statistical information on contracts, licences, company creation, Technology &
        Research Services (TRS) consultancy activity, TRS CPD activity, IP protection,
        commercialisation projects, research funding proposals/awards (last three years) is included
        in the University’s Annual Statistics Report available at:
        http://www.hw.ac.uk/internal/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        For further statistical information on the above and other knowledge transfer activities
        contact: Dr Mike Cox, Director of Knowledge Exchange, Technology & Research Services,

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Dr Mike Cox, Tel: 0131 451 3071, Email: M.K.Cox@hw.ac.uk

8.6     Consultancy services – How to get information about our consultancy services

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:




June 2010                                                                                        Page 42
        Consultancy services to industry and business
        Information including contact details available at:
        http://www.trs.hw.ac.uk/Tech_transfer/tech_home.html
        Contact: Dr Mike Cox, Director of Knowledge Exchange, Technology & Research Services

        Description of services provided by Media Services
        Media Services provides a range of production and consultancy services for both internal
        University clients and externally on a commercial basis. The Service comprises three
        divisions providing support across a full range of media related activities:
         Audiovisual Service: providing audiovisual technical support for teaching and
             conferences, media production facilities and videoconferencing. The Audiovisual Service
             is managed by Mr Douglas Marsland, Tel: 0131 451 8046, Email:
             D.S.Marsland@hw.ac.uk
         Graphic Services: providing design for print, exhibition and speaker support, multimedia
             design, photographic image database. Graphic Services is managed by Mr Calum
             Wilson, Tel: 0131 451 4284, Email: C.C.Wilson@hw.ac.uk
         Printing Services: providing copying, departmental copiers and printing services. Printing
             Services is managed by Mr Greg Cowper, Tel: 0131 451 4280, Email:
             G.Cowper@hw.ac.uk

        The Director of Media Services is Mr Duncan Hurst, Tel: 0131 451 4282, Email:
        D.Hurst@hw.ac.uk

        Media Services also manages institution wide responsibilities: e.g. responsibilities as regards
        copyright licensing (Copyright Licensing Agency Ltd); the University’s identity guidelines
        (further information on this is available at: http://www.hw.ac.uk/logoguide/); print
        purchasing framework for centralised purchasing of external print; and Educational Recording
        Association License which permits staff at educational establishments to record for non–
        commercial educational purposes.

        The main contact for FOI enquiries relating to Media Services is Mr Douglas Marsland,
        Manager, Audiovisual Services, Tel: 0131 451 8046, Email: D.S.Marsland@hw.ac.uk

        Further contact details:
        Mr Duncan Hurst, Tel: 0131 451 4282, Email: D.Hurst@hw.ac.uk
        Mr Greg Cowper, Tel: 0131 451 4280, Email: G.Cowper@hw.ac.uk
        Mr Calum Wilson, Tel: 0131 451 4284, Email: C.C.Wilson@hw.ac.uk
        Dr Mike Cox, Tel: 0131 451 3071, Email: M.K.Cox@hw.ac.uk

        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, Section
        8.6 of the Scheme


9.          PEOPLE AND ORGANISATIONAL DEVELOPMENT


        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on our
        website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount



June 2010                                                                                     Page 43
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may endanger the physical or mental health or
        the safety of an individual, substantially prejudice the effective conduct of public affairs, or
        constitute an actionable breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

9.1     Staff profile – Statistical information on staff

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        A summary profile of staff by category is included in the Annual Statistics report of the
        University available at: http://www.hw.ac.uk/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        The University’s Aggregate Individualised Staff Record return to the Higher Education
        Statistics Agency (HESA) available from: Mrs Karen Nicol, Head of HR Strategy
        Further statistical information on our staff profile available from: Mrs Karen Nicol, Head of HR
        Strategy

        Information on the University’s policies and strategies for Equality and Diversity can be found
        in Section 12 of the scheme.

        Further contact details: Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email:
        L.A.Kirkwood-Smith@hw.ac.uk or Mrs Karen Nicol, Tel: 0131 451 3725, Email:
        K.A.Nicol@hw.ac.uk

9.2     Recruitment policies – Policies, statements, procedures and guidelines relating to
        recruitment

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations relating to recruitment
        Regulations relating to recruitment include Ordinance 16 of the University on the appointment
        of academic, academic–related staff and the librarian. Available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Policies/guidelines relating to recruitment
        The University’s staff recruitment policy guidance including advertising and appointing new
        staff available at: http://www.hw.ac.uk/hr/v_guidance_for_managers.php
        Contact: Mrs Helen Hymers, Head of HR Operations

        Further contact details: Dr Margaret King, Tel: 0131 451 3782, Email: M.King@hw.ac.uk
        Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E.Hymers@hw.ac.uk

9.3     Employment terms – Generic terms and conditions of employment




June 2010                                                                                      Page 44
        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations relating to appointments
        Regulations relating to appointments include various Ordinances of the University as follows:
        Ordinances 12, 17, 18, 19, 23, 24, 25, 26, 27, 32, 37 and 43 (see Appendix 1) available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Conditions of service
        Conditions of service are covered in the list of Policies and Procedures
        http://www.hw.ac.uk/hr/p_index.php
        Contact: Mrs Helen Hymers, Head of HR Operations

        Salary grades and scales available at: http://www.hw.ac.uk/hr/p_scale_salaries.php
        Contact: Mrs Helen Hymers, Head of HR Operations

        People and Organisational Development policies not included in any other class
        Including:

        Flexible Working Policy available at: http://www.hw.ac.uk/policy/hr/flexible_work ing.pdf

        Maternity Leave Agreement available at: http://www.hw.ac.uk/hr/p_maternity.php

        Parental Leave Policy available at:
        http://www.hw.ac.uk/hr/htm/policies/parental_leave.pdf

        Paternity Leave Policy available at:
        http://www.hw.ac.uk/hr/htm/policies/paternity leave policy.pdf

        Redeployment Policy and Procedure in Relation to Ill Health and Disability available at:
        http://www.hw.ac.uk/hr/htm/policies/Redeployment Ill health Policy.doc
        Contact: Mrs Helen Hymers, Head of HR Operations

        Child Care Vouchers Policy available at:
        http://www.hw.ac.uk/hr/htm/policies/Childcare Vouchers Policy.doc
        Contact: Mrs Helen Hymers, Head of HR Operations

        Sickness Absence Policy available at:
        http://www.hw.ac.uk/hr/documents/sickness.pdf
        Contact: Mrs Helen Hymers, Head of HR Operations

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3782, Email: M.King@hw.ac.uk
        Mrs Helen Hymers, Tel: 0131 451 8135, Email:H.E,Hymers@hw.ac.uk

9.4     Performance management – Policies and procedures relating to performance management

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Procedures for setting and reviewing probationary targets
        Available at: http://www.hw.ac.uk/policy/hr/probationary_targets.pdf
        Contact: Mrs Helen Hymers, Head of HR Operations

        Information on staff appraisal/performance
        Information on the University’s Performance and Development Review process is available
        at: http://www.hw.ac.uk/hr/

        The University’s Capability and Performance Management Policies available at:
        http://www.hw.ac.uk/hr/p_index.php
        Contact: Mrs Helen Hymers, Head of HR Operations



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        Further contact details:
        Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E,Hymers@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

9.5     Promotion – Policies, statements, procedures, guidelines and statistics relating to promotion,
        re–grading and salary reviews

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on the University’s promotion procedures available at:
        http://www.hw.ac.uk/hr/p_promotion.php

        Note: Statistics relating to outcomes of the staff review boards are normally available towards
        the end of the calendar year. For the most recent figures available contact:
        Mrs Karen Nicol, Head of HR Strategy, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk

9.6     Pensions – Policies and guidelines on pension arrangements for staff

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on contribution rates (institutional and individual), benefits and benefit
        accrual rates, and funding valuations of pension schemes
        Brief details of the University’s Superannuation Schemes are available on the HR webpage
        http://www.hw.ac.uk/hr/pens_index.php.
        Contact: Mrs Helen Hymers, Head of HR Operations

        Information on contribution rates (institutional and individual), benefits and benefit
        accrual rates and funding valuations of pension schemes
        Mrs Elizabeth Smith, Tel: 0131 451 4524, Email: E.Smith@hw.ac.uk

        Early Retirement Policy
        The University’s Policy on Early Retirement is available at:
        http://www.hw.ac.uk/hr/htm/policies/Early Retirement Policy.doc
        Contact: Mrs Helen Hymers, Head of HR Operations

        Further contact details:
        Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E,Hymers@hw.ac.uk
        Mrs Elizabeth Smith, Tel: 0131 451 4524, Email: E.Smithe.smith@hw.ac.uk

9.7     Discipline – Disciplinary procedures and policies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Disciplinary Procedures and Rules available at
        http://www.hw.ac.uk/hr/p_disciplinary_procedures.php

        Procedures for staff disciplinary tribunals and appeals procedure
        Procedures for disciplinary tribunals are for appeals are covered by Ordinances 39 and 40 of
        the University (see Appendix 1) at:

        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Bullying and Harassment Policy and other People and Organisational
        Developmentpolicies where disciplinary action may follow if breached.
        Information available as detailed below:

        Policy on Bullying and Harassment
        http://www.hw.ac.uk/hr/documents/harassment.pdf




June 2010                                                                                     Page 46
        Policy on Alcohol and Substance Abuse
        http://www.hw.ac.uk/hr/documents/alcohol.pdf

        Policy on Computing & Telecommunications Usage
        http://www.hw.ac.uk/hr/htm/policies/Computing and Telecommunications Usage
        Policy.pdf

        Guidelines and Rules on Consultancy
        http://www.trs.hw.ac.uk/Internal/legal/HWT-Business-processes.pdf

        Disability Policy
        http://www.hw.ac.uk/policy/disability policy.pdf

        Equal Opportunities Policy
        http://www.hw.ac.uk/hr/p_equal_opps.php

        Equality and Diversity Policy
        http://www.hw.ac.uk/hr/documents/equality_diversity.pdf

        Policy on Intellectual Property, Confidential Information and Commercialisation
        http://www.hw.ac.uk/hr/htm/policies/IP%20Policy%20Commercialisation%20Policy.pdf

        Public Interest Disclosure Policy
        http://www.hw.ac.uk/policy/hr/public_interest_disclosure.pdf

        Race Equality Policy
        http://www.hw.ac.uk/hr/p race equality.php

        Valuing People: Dignity at Work
        http://www.hw.ac.uk/hr/htm/policies/dignity at work.pdf

        Contact: Mrs Karen Nicol, Head of HR Strategy, Tel: 0131 451 3725, Email:
        K.A.Nicol@hw.ac.uk

        Further contact details
        Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E,Hymers@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3782, Email: M.King@hw.ac.uk

9.8     Grievance – Grievance procedures and policies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        The University’s Grievance Procedure is available at:
        http://www.hw.ac.uk/hr/p_grievance.php

        Contact: Mrs Karen Nicol, HR Manager, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E,Hymers@hw.ac.uk

9.9     Employee relations – Collective bargaining and consultation procedures with recognised
        Trades Unions and Professional Organisations and agreements reached

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Agreements reached under these procedures
        Information on agreements reached under these procedures is available from: Ms Ann Jones,
        University Archivist, Archive, Records Management & Museum Service

        Useful external information on the main trades unions associated with employees of the
        University includes:




June 2010                                                                                  Page 47
        UNITE at: http://www.unitetheunion.com/
        UCU at: http://www.ucu.org.uk/
        UNISON at: http://www.unison.org.uk
        EIS at: http://www.eis.org.uk

        The Universities and Colleges Employers Association (UCEA) is the employers’ association
        for Universities and higher education in the UK. This organisation provides a framework
        within which institutions can discuss and seek advice on all matters connected with
        employment and employee relations. Information is available on UCEA’s own website at:
        http://www.ucea.ac.uk

9.10    Public Interest Disclosure – Compliance with the Public Interest Disclosure Act

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Policy on Public Interest Disclosure
        Available at: www.hw.ac.uk/policy/hr/public_interest_disclosure.pdf
        Contact: Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E,Hymers@hw.ac.uk

9.11    Staff development – Strategies, policies and procedures relating to the ongoing
        development of staff

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        People Strategy
        The University’s People Strategy is available on the HR website
        http://www.hw.ac.uk/hr/strategy.php Further information is available from Karen Nicol,
        Head of HR Strategy

        Staff induction arrangements
        Contact: Mrs Julie Dickson, Head of Organisational Development, Tel: 0131 451 8430, Email
        J.Dickson@hw.ac.uk

        Access to internal and external training opportunities
        Information on staff development/training opportunities and contacts at:
        http://www.hw.ac.uk/hr/s_index.php

        The current Staff Learning & Development Programme available at:
        http://www.hw.ac.uk/hr/s_course_calendar.php#2010 Contact: Mrs Julie Dickson,
        Head of Organisational Development, Tel: 0131 451 8430, Email
        J.Dickson@hw.ac.uk

        Performance and Development Review (PDR)
        Information on the University’s PDR process available at:
        http://www.hw.ac.uk/hr/pdr_index.php

        Staff development related to learning & teaching and research
        The Academic Enhancement Unit is responsible for delivery of a staff development
        programme for new lecturers and for academic staff and researchers, promoting and
        supporting quality in learning and teaching and in research practice. Information is available
        at: http://www.hw.ac.uk/edu/
        Contact: Professor Rob Pooley, Head of Academic Enhancement

        Further contact details:
        Professor Rob Pooley, Tel 0131 451 3367, Email R.J.Pooley@hw.ac.uk
        Mrs Julie Dickson, Tel: 0131 451 8430, Email: J.Dickson@hw.ac.uk

9.12    Staff records – Policy on the collection, maintenance and use of personal information about
        staff




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        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Policy and procedures covering the collection, checking, maintenance and disposal of
        data
        Contact: Mrs Helen Hymers, Head of HR Operations

        Handling of Disclosure Information
        The University’s Policy on Handling, Holding and Destroying Disclosure Information available
        at: http://www.hw.ac.uk/hr/htm/policies/Handling Holding Destroying and Disclosing
        Info Policy.doc
        Contact: Mrs Helen Hymers, Head of HR Operations

        Arrangements for making subject access requests
        Information is available from the Data Protection Officer: Ms Ann Jones, University Archivist,
        Archive, Records Management & Museum Service

        Arrangements for the provision of data to the Higher Education Statistics Authority
        (HESA), the Scottish Further and Higher Education Funding Council (SFC), and other
        bodies with statutory rights to data.
        The HR section returns staff records data annually each November to the HESA. This
        information is used subsequently by SFC. The member of staff in HR responsible for making
        the return is Mrs Karen Nicol, Head of HR Strategy.

        Aggregated staff returns to HESA
        Available from: Mrs Karen Nicol, Head of HR Strategy.

        Arrangements for making subject access requests.
        Information is available from the Data Protection Officer: Ms Ann Jones, University Archivist,
        Archive, Records Management & Museum Service. The Data Protection Officer can provide
        advice on subject access. Individual subject access requests should be made to Mrs Helen
        Hymers, Head of HR Operations.

        Further contact details:
        Mrs Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Mrs Helen Hymers, Tel: 0131 451 8135, Email H.E.Hymers@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk

9.13    Staff facilities – Description of the facilities and services available to members of staff

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on services available to staff available at: http://www.hw.ac.uk/services/
        Contact: Mrs Helen Hymers, Tel: 0131 451 8135, Email: H.E,Hymers@hw.ac.uk


10.         PHYSICAL RESOURCES

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees




June 2010                                                                                        Page 49
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it information which, if
        released, may substantially prejudice the commercial interests of any person, endanger the
        physical or mental health or the safety of an individual, substantially prejudice the effective
        conduct of public affairs, or constitute an actionable breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

10.1    Description of estate – Overview of the University’s estates

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Campus maps including location of key buildings/facilities
        Maps of the University’s Edinburgh Campus and Scottish Borders Campus at Galashiels
        which include buildings/facilities locations and names available at:
        http://www.hw.ac.uk/home/dir/11/campus-locations
        Contact: Miss Karen Larter, Publications Officer
        Campus maps and summary guides are also available in published format

        Size, usage, and condition of major buildings
        Summary descriptions of major buildings including the size and usage and a summary
        overview of the condition of campus infrastructure are included in the University’s approved
        Estate Strategy and in the Annual Report to Court of the Estate Office available from Mr
        Peter Kerr, Director of Estate & Building Services.

        Listed structures and sites of historical interest on the University’s estates:
        Current information is available on Historic Scotland webpages at http://www.historic-
        scotland.gov.uk/index/heritage/historicandlistedbuildings.htm search item ‘Riccarton’.
        The University also owns the listed buildings of Panmure House and Hermiston House in
        Edinburgh.
        For research access to historical information in the University’s Archive contact: Ms Ann
        Jones, University Archivist, Archive, Records Management & Museum Service
        Leaflet information on features of the University’s campus, including a campus guide is
        available on request.
        Contact: Miss Karen Larter, Publications Officer
        Heriot–Watt University Research Park
        Information on Heriot–Watt University Research Park including history, background and list of
        campus companies/contacts and enquiry service available at:
        http://www.hw.ac.uk/research–park/
        For the above and further information on Research Park accommodation contact: Mr Jim
        Coyle, Research Park Manager Tel: 0131 451 4392, Email: J.W.Coyle@hw.ac.uk

        Further information concerning History of the University and Research Park is available in
        Section 3.1 Legal Framework and is available at
        http://www.hw.ac.uk/welcome/history.htm
        Contact: Ann Jones, University Archivist



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        Further contact details:
        Miss Karen Larter, Tel: 0131 451 3440, Email: K.Larter@hw.ac.uk
        Mr Peter Kerr, Tel: 0131 451 3333, Email: P.G.Kerr@hw.ac.uk
        Mr Jim Coyle, Tel: 0131 451 4392, Email: J.W.Coyle@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

10.2    Estate development plans – Plans for major changes to estates

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Estate Strategy
        The University’s most recent Estate Strategy approved by Court is available at:
        http://www.hw.ac.uk/reference/estate/estates-strategy-2008.pdf
        Mr Peter Kerr, Director, Estate & Building Services

        Estate Master Plan
        The University’s most recent Estate Master Plan is available from: Mr Peter Kerr, Director of
        Estate & Building Services

        Estate Office Annual Report
        The most recent Estate Office Annual Report to Court of the Estate Strategy Committee is
        available at: http://www.hw.ac.uk/home/dir/54/strategy-and-performance-by-functional-
        area.

        Implementation of the University’s Estate Strategy is overseen by the Estate Strategy
        Committee of the Court. Information including terms of reference, membership, dates of
        meetings is available at: http://www.hw.ac.uk/committees/estate-strategy/

        For agenda, minutes and meeting papers contact: Ms Lorna-Kirkwood-Smith, Head of
        Executive Support Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

        Plans for significant reconfiguration of estates, new building projects and
        development/upgrading of campus infrastructure in the near future
        The most recent Estate Strategy document approved by the University Court is available at:
        http://www.hw.ac.uk/reference/estate/estates-strategy-2008.pdf
        Contact: Mr Peter Kerr, Director of Estates Services

        Further contact details:
        Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Tel: 0131 451 3631, Email:
        L.A.Kirkwood-Smith@hw.ac.uk
        Mr Peter Kerr, Director of Estate Services, Tel: 0131 451 3333, Email: P.G.Kerr@hw.ac.uk
        P.G.Kerr@hw.ac.uk


10.3    External funding – Plans for use of major external capital funding

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        All Sources of Funding
        Information on the University’s plans for use of major external capital funding is available
        from: Mr Peter Kerr, Director of Estate & Building Services

        Science Research Infrastructure Fund (SRIF) allocations
        The University’s Strategic Planning forecasts presented annually to the Scottish Funding
        Council provide summary information on planned use of Science Research Infrastructure
        Funding (SRIF) available at:
        http://www.hw.ac.uk/focusonthefuture/docs/focus-summary-update.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service




June 2010                                                                                       Page 51
        Further contact details:
        Mr Peter Kerr, Tel: 0131 451 3333, Email: P.G.Kerr@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

10.4    Buildings under construction – The Estate Strategy Committee of the Court oversees
        progress of building projects. Information including meeting agenda and minutes is available
        from Lorna Kirkwood Smith, Head of Executive Support Service, Executive Support Service

        Building completions are reported in University news releases available at:
        http://hw-news.hw.ac.uk/
        Contact: Ms Karen Larter, Publications Officer, Press and Publications

        Further contact details:
        Mr Peter Kerr, Tel: 0131 451 3333, Email: P.G.Kerr@hw.ac.uk

10.5    Tender documentation – Documentation for invitations to tender as required by EU
        regulations

        Information available from: Mr Tony Newjem, Director of Procurement Services

        Further contact details:
        Mr Tony Newjem, Tel: 0131 451 3702, Email: A.E.Newjam@hw.ac.uk
        Ms Lorna Kirkwood-Smith, Tel: 0131 451 3333, Email: L.A.Kirkwood-Smith@hw.ac.uk

10.6    Maintenance – Maintenance arrangements and policies for buildings and grounds

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Long–term/programmed maintenance policy and procedures
        Contact: Mr Peter Kerr, Director of Estate & Building Services

        Long–term/programmed maintenance arrangements and schedules
        Contact: Mr Peter Kerr, Director of Estate & Building Services

        Processes/procedures for requesting repairs/minor works
        Information is available from: Mr Peter Kerr, Director of Estate & Building Services
        The University has in place a prioritised 10 Year Plan for maintenance work which operates
        flexibly to meet changing needs and priorities, and incorporates Planning to meet legislative
        compliance. The budget for maintenance is allocated through the University’s normal annual
        planning round process. Further information available from: Mr Peter Kerr, Director of Estate
        & Building Services

        Further contact details:
        Mr Peter Kerr, Tel: 0131 451 3333, Email: P.G.Kerr@hw.ac.uk

10.7    Estates indicators – Performance indicators on major estates functions

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Performance indicators data available from:
        Mr Peter Kerr, Director of Estate & Building Services, Tel: 0131 451 3333, Email:
        P.G.Kerr@hw.ac.uk
        Audit Scotland report (2007) on ‘Estate Management in Higher Education’ available at:
        http://www.audit-
        scotland.gov.uk/docs/central/2007/nr_070913_estate_management.pdf

10.8    Environmental policies – Environmental policies, practices and overview of their impact

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



June 2010                                                                                    Page 52
        Transport planning
        The University’s Travel Plan, which is aimed at providing sustainable travel solutions for the
        University’s Edinburgh campus, is available at:
        http://www.hw.ac.uk/sustainability/transport01.htm

        Further contact details: Mr David Jack, Environmental/Energy Manager, Tel: 0131 451 4086,
        Email: D.A.Jack@hw.ac.uk

        We are committed to supporting alternative means of transport. Information on safe cycle
        routes to the University available at: http://www.hw.ac.uk/safety/cycle-routes.html
        Contact: Mr Peter G Kerr, Director of Estate & Building Services, Tel: 0131 451 3333,
        Email: P.G.Kerr@hw.ac.uk

        Energy consumption/recycling/sustainability policies and plans
        Information available at: http://www.hw.ac.uk/sustainability/

        Carbon Management Plan
        This plan is very near completion and will be posted on to the web once it has had final
        approval by the Infrastructure Board.
        Contact: Peter Kerr, Director of Estate and Building Services

        Environmental Policy Statement
        The University’s latest Environmental Policy is currently subject to approval by the
        Infrastructure Board. A draft version of the policy is available from David Jack,
        Environmental/ Energy Manager

        Outcomes of studies focusing on campus environment and impact of developments
        A report on the Edinburgh Campus flora and fauna is available from Mr Peter Kerr, Director,
        Estate and Building Services

        The University publication, “A Place to Discover – Your Guide to the Campus” contains
        information about the University’s environmental and heritage stewardship of the Edinburgh
        campus and the abundance of flora and fauna on the campus. Available at:
        http://www.hw.ac.uk/ppr/campus_guide.htm
        Contact: Peter Kerr, Director of Estates and Building Services

        Information which is required to be published under environmental legislation
        Available from: Ann Jones, University Archivist,

        The Environmental Information (Scotland) Regulations 2004
        The contact for requests for information under these regulations is:
        Mr Peter Kerr, Director of Estate & Building Services

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Peter G Kerr, Tel: 0131 451 3333, Email: P.G.Kerr@hw.ac.uk
        Mr David A Jack, Tel: 0131 451 4086, Email: D.A.Jack@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3219, Email: A.E.Jones@hw.ac.uk


11.         HEALTH & SAFETY

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper



June 2010                                                                                      Page 53
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

11.1    Policies – Policies, procedures and guidelines relating to health and safety

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Health & Safety regulations and policies
        Regulation 12 of the University relating to management of health and safety available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        The University’s Health & Safety Policy Statement available at:
        http://www.hw.ac.uk/safety/health-and-safety-policy-statement.pdf
        Contact: Mr Craig Pender, Head of Health and Safety, Estate & Building Services

        Health & Safety policies/guidelines
        A range of health and safety policies/guidelines available at:
        http://www.hw.ac.uk/safety/HealthAndSafetyPolicy.pdf
        Contact: Mr Craig Pender, Head of Health and Safety, Estate & Building Services

        The University’s Policy on Alcohol and Substance Abuse available at:
        http://www.hw.ac.uk/hr/documents/alcohol.pdf
        Contact: Mrs Karen Nicol, HR Manager

        Information on safe cycle routes to the University available at:
        http://www.hw.ac.uk/about/maps-directions.htm (See also Transport Plan in 10.8 above)
        Contact: Mr Craig Pender, Head of Health and Safety, Estate & Building Services

        Optometrist services for staff
        Information on optometrist services/other support available to all display screen equipment
        users available in the ‘Guide for Display Screen Equipment Users’ in ‘Policies’ at:
        http://www.hw.ac.uk/safety/
        Contact: Mr Craig Pender, Head of Health and Safety, Estate & Building Services

        Other Health & Safety procedures not covered above




June 2010                                                                                     Page 54
        For information on existing health and safety procedures not covered above contact: Mr Craig
        Pender, Head of Health and Safety, Estate & Building Services

        Health & Safety Guidelines for Catering & Residences and Edinburgh Conference
        Centre
        Health & Safety Guidelines established and adopted for use in Catering & Residences
        available from: Mr Thomas Day, General Manager Hospitality Services

        Health & Safety Guidelines established in Schools and Postgraduate Institutes
        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, section
        11.1 of the Scheme

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mr Craig Pender, Tel: 0131 451 3935, Email: C.G.Pender@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Mr Thomas Day, Tel: 0131 451 3668, Email: T.K.Day@hw.ac.uk

11.2    Annual Reports – Reports to our governing body on health and safety issues

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        The Occupational Health & Safety Committee provides an Annual Report to Court the most
        recent of which is available from at: http://www.hw.ac.uk/reference/health/OHSC-annual-
        report-2008.pdf
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service

11.3    Monitoring – Mechanisms for monitoring and reporting on health and safety issues

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Committee structure
        The position of the Occupational Health and Safety Committee in the University’s main
        committee structure and the management reporting structure for health and safety available
        at: http://www.hw.ac.uk/committees/committee_structure.pdf and
        http://www.hw.ac.uk/management/admin_structure.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Mechanisms for monitoring and reporting on health and safety issues and compliance
        with Health and Safety Executive guidelines and targets.
        Information is included in the University’s Health & Safety Policy Statement available at:
        http://www.hw.ac.uk/safety/HealthAndSafetyPolicy.pdf
        Contact: Mr Craig G Pender, Health and Safety Manager, Estate and Building Services

        The Occupational Health & Safety Committee presents an Annual Report to Court. The most
        recent report is available at: http://www.hw.ac.uk/reference/health/OHSC-annual-report-
        2008.pdf

        Risk Assessment Policies:
        The University’s Risk Management Policy is available at:
        http://www.hw.ac.uk/insurance/risk-management-policy.pdf
        Contact: Ms Lorraine Loy, Group Risk Officer, Safety and Risk Office

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Craig G Pender, Tel: 0131 451 3935, Email: C.G.Pender@hw.ac.uk
        Ms Lorraine Loy, Tel: 0131 451 8087, Email: L.Loy@hw.ac.uk




June 2010                                                                                  Page 55
11.4    Statistics – Summary statistics on accidents and incidents within the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information included in the Occupational Health & Safety Committee’s Annual Report to
        Court is available at: http://www.hw.ac.uk/reference/health/OHSC-annual-report-2008.pdf

11.5    Support structures – Support structures for health and safety

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Management structure, duties and responsibilities relating to health and safety
        Information detailed in our Health & Safety Policy Statement available at:
        http://www.hw.ac.uk/safety/HealthAndSafetyPolicy.pdf
        Contact: Mr Craig G Pender, Head of Health and Safety

        Remit, composition, membership, dates of meetings, papers, agendas and minutes of
        the Occupational Health & Safety Committee
        Information on the remit and membership of the Occupational Health and Safety Committee
        is available at: http://www.hw.ac.uk/committees/safety/
        For information indicated above and for dates of meetings, agenda, minutes and papers (past
        year) contact: Mr Craig G Pender, Head of Health and Safety

        Health & Safety Training/staff induction
        Information on health and safety training/staff induction in the University available at:
        http://www.hw.ac.uk/safety/
        Contact: Mr Craig G Pender, Head of Health and Safety

        Information on training in health and safety matters is also included in the University’s
        programme of staff development available at: http://www.hw.ac.uk/hr/s_index.php
        Contact: Mrs Karen Nicol, Head of HR Strategy

        Risk Assessment relating to health and safety
        Requirements for Risk Assessment relating to health and safety are included in the
        University’s Health & Safety Policy Statement (see above).

        Information on health and safety risk assessment in the University including the Risk
        Assessment Manual, procedures, further guidance and forms available at:
        http://www.hw.ac.uk/safety/
        Contact: Mr Craig G Pender, Head of Health and Safety

        Healthy Work Lives Award Programme
        The Healthy Working Lives Programme has superseded the previous SHAW programme
        (Scottish Health at Work) and Heriot-Watt University recently received the Gold Award under
        this programme which is valid until July 2011.

        The University aims to provide a healthy environment for all staff, students and visitors, by
        developing relevant facilities and establishing and enacting health related policies based on
        current and projected needs.

        Further contact details
        Mr Craig G Pender, Tel: 0131 451 3935, Email: C.G.Pender@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3725, Email K.A.Nicol@hw.ac.uk

        Heriot Watt University has always been active in promoting good health and wellbeing which
        is essential for the efficient functioning of the University.

11.6    Emergencies – Support arrangements for health and safety emergencies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



June 2010                                                                                           Page 56
        Emergency procedures including fire action, medical aid and first aid
        Requirements in respect of emergency procedures included in the University’s Health &
        Safety Policy Statement available at:
        http://www.hw.ac.uk/safety/HealthAndSafetyPolicy.pdf
        Contact: Mr Craig G Pender, Head of Health and Safety

        Information on emergency procedures including fire action, medical aid and first aid available
        at: http://www.hw.ac.uk/safety/
        Contact: Mr Craig G Pender, Head of Health and Safety

        Further contact details:
        Mr Craig G Pender, Tel: 0131 451 3935, Email: C.G.Pender@hw.ac.uk

11.7    Contact information – Details of how to get information about health and safety issues

        Enquiries relating to matters of health and safety should be directed to: Mr Craig G Pender,
        Head of Health and Safety at the main University address, Tel: 0131 451 3935, Email:
        C.G.Pender@hw.ac.uk


12      EQUALITY AND DIVERSITY

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk
        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

12.1    Equal Opportunities policies and guidance – Equality and diversity policies, statements,
        procedures and guidelines

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        All equality and diversity related policies, schemes and action plans produced in accordance
        with legal requirements.

        Race Equality
        The University’s Race Equality Policy is available at:
        www.hw.ac.uk/hr/htm/equalOpps/Race%20Equality%20Policy.pdf
        Contact: Ms Sharan Virdee, Equality and Diversity Advisor




June 2010                                                                                     Page 57
        Gender Equality
        The University’s Gender Equality Scheme is available at:
        www.hw.ac.uk/equality/GES%20final%20version.pdf
        Contact: Ms Sharan Virdee, Equality and Diversity Advisor

        Disability Equality
        The University’s Disability Equality Scheme is available at:
        www.hw.ac.uk/equality/HERIOT%20WATT%20UNIVERSITY%20DES%2029%20Nov%20
        FINAL%20VERSION.pdf More information on this can be found in Section 12.1 Disability
        policies.
        Contact: Ms Sandra Sabiston, Disability Advisor
        Ms Sharan Virdee, Equality and Diversity Advisor

        Religious and Cultural Observance Statement
        Available at: http://www.ac.uk/policy/student/religious-and-cultural-observance.pdf
        Contact: Ms Sharan Virdee, Equality and Diversity Advisor

        Equality Impact Assessment materials and guidance notes
        Available at: www.hw.ac.uk/equality/EIA.htm
        Contact: Ms Sharan Virdee, Equality and Diversity Advisor

        Other general information about equality and diversity can be found at the Equality and
        Diversity Homepage which is available at: www.hw.ac.uk/equality
        Contact: Ms Sharan Virdee, Equality and Diversity Advisor

        These webpages also include links to HR related policies www.hw.ac.uk/hr/eo_index.php
        which can also be found in Section 9, People and Organisational Development.

        Further contact details:
        Ms Sharan Virdee, Equality and Diversity Advisor, Tel: 0131 451 3980, Email:
        S.Virdee@hw.ac.uk
        Ms Sandra Sabiston, Disability Advisor, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk

12.2    Equal Opportunities Consultation – Information about consultation procedures required for
        compliance with statutory equality duties

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on events and other news related items can be found on the Equality and
        Diversity Homepage available at: www.hw.ac.uk/equality
        Contact: Sandra Sabiston, Disability Advisor

        Information for specific equality strands are accessible via this page and give information
        about current activities:

        Age equality available at: www.hw.ac.uk/equality/Age.htm

        Caring Responsibilities available at: www.hw.ac.uk/equality/Caring.htm

        Disability equality available at: www.hw.ac.uk/equality/disability2.htm

        Gender equality available at: www.hw.ac.uk/equality/gender.htm

        Race equality available at: www.hw.ac.uk/equality/Race.htm

        Religion and belief equality available at: www.hw.ac.uk/equality/Religion.htm

        Sexual orientation available at: www.hw.ac.uk/equality/SexualOrientation.htm
        Contact: Sharan Virdee, Equality and Diversity Advisor Tel: 0131 451 3980, Email:
        S.Virdee@hw.ac.uk



June 2010                                                                                      Page 58
12.3    Equality Management Structure – Information on committees and other groups engaged in
        determining equality and diversity policies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        All information relating to reporting mechanisms, agenda, minutes and papers found on the
        Equality and Diversity Homepage at www.hw.ac.uk/equality. In addition the following give
        links to Equality and Diversity related committees. The Equal Opportunities Committee
        reports to the Infrastructure Board.

        Equal Opportunities Committee
        Information on remit, composition and membership of the Equal Opportunities Committee
        available at: www.hw.ac.uk/equality/Eq_Opps_Cttee.htm .
        For information indicated above and for papers of meetings and dates of forthcoming
        meetings contact: Ms Gill McDonald, Acting Librarian, Tel: 0131 451 3584, Email:
        G.A.McDonald@hw.ac.uk

        Disability Advisory Group
        Information on remit, composition and membership of the Disability Advisory Group available
        at: www.hw.ac.uk/equality/Disability_Adv_Cttee.htm .

        For information indicated above and for papers of meetings and dates of forthcoming
        meetings contact: Ms Gill McDonald, Acting Librarian, Tel: 0131 451 3584, Email:
        G.A.McDonald@hw.ac.uk

        Further information concerning the Disability Advisory Group can also be found under
        Support for Disabled People, Section 13.5: Strategies.
        Contact: Ms Sandra Sabiston, Disability Advisor

        Further contact details:
        Ms Sandra Sabiston, Disability Advisor, Tel: 0131 451 3509 Email: S.Sabiston@hw.ac.uk
        Ms Sharan Virdee, Equality and Diversity Advisor, Tel: 0131 451 3980, Email:
        S.Virdee@hw.ac.uk
        Ms Gill McDonald, Acting Librarian, Tel: 0131 451 3584, Email: G.A.McDonald@hw.ac.uk


13.     SUPPORT FOR DISABLED PEOPLE

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.


        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial



June 2010                                                                                      Page 59
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with contact with Lorna Kirkwood-Smith, Executive Support Service : L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

13.1    Disability policies – Policies, procedures and guidelines relating to support for people with
        disabilities and those with special needs

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Disability Policy
        The University’s Disability Policy and Action Plan available at:
        http://www.hw.ac.uk/internal/policy/disability_policy.pdf
        Contact: Ms Sandra Sabiston, Disability Adviser

        Disability Equality
        The University’s Disability Equality Scheme (2006-09) available at:
        http://www.hw.ac.uk/welfare/docs/des_condensed.pdf
        Contact: Ms Sandra Sabiston, Disability Adviser

        Further contact details:
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk

        Note: Useful external information includes:
        Disability Discrimination Act 1995 available at:
        http://www.opsi.gov.uk/acts/acts1995/ukpga_19950050_en_1
        Special Education Needs and Disability Act 2001 Part 4 (SENDA) available at:
        http://www.direct.gov.uk/en/DisabledPeople/EducationAndTraining/DG_4001076
        Scottish Accessibility of Information Forum at: http://www.saifscotland.org.uk/

13.2    Support structures – A description of support structures for disability issues

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Support available to students with disabilities/special needs
        A policy statement, guidelines and advice on services, facilities, special equipment available
        to students with disabilities/special needs available at:
        http://www.hw.ac.uk/welfare/contacts.htm#Disability
        Contact (Edinburgh Campus): Ms Sandra Sabiston, Disability Adviser
        Contact (Scottish Borders Campus): Ms Eleanor Drummond, Student Welfare Officer

        A published ‘Disability Guide’ is available free of charge from Ms Sandra Sabiston, Disability
        Adviser

        Further contact details:
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk
        Ms Eleanor Drummond, Tel: 01896 892178, Email: E.Drummond@hw.ac.uk

13.3    Accessibility of buildings and services – The levels of accessibility of each of our main
        buildings and services

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



June 2010                                                                                     Page 60
        Broad information on the accessibility of Edinburgh Campus and Scottish Borders Campus
        buildings including student accommodation, and services is available at:
        http://www.hw.ac.uk/welfare/
        For further information contact: Ms Sandra Sabiston, Disability Adviser, Tel: 0131 451 3509,
        Email: S.Sabiston@hw.ac.uk

13.4    Contacts – Details of how to get information about support for people with disabilities and
        those with special needs

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Contact details and information on services/support available to people with
        disabilities and those with special needs
        Information available at: http://www.hw.ac.uk/welfare/contacts.htm#Disability
        Contact (Edinburgh Campus): Ms Sandra Sabiston, Disability Adviser
        Contact (Scottish Borders Campus): Ms Eleanor Drummond, Student Welfare Officer

        A published ‘Disability Guide’ is available free of charge. Contact: Ms Sandra Sabiston,
        Disability Adviser

        Further contact details:
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk
        Ms Eleanor Drummond, Tel: 01896 892178, Email: E.Drummond@hw.ac.uk


13.5    Strategies – Our strategies for improving support for people with disabilities and
        mechanisms for monitoring these.

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Disability Policy and Action Plan
        Available at: http://www.hw.ac.uk/internal/policy/disability_policy.pdf
        Contact: Ms Sandra Sabiston, Disability Adviser

        Equal Opportunities Policy and Action Plan
        Available at: http://www.hw.ac.uk/hr/eo_index.php
        Contact: Mrs Karen Nicol, HR Manager

        Disability Equality
        The University’s Disability Equality Scheme (2006-09) is available at:
        http://www.hw.ac.uk/welfare/docs/des_condensed.pdf
        Contact: Mrs Sandra Sabiston, Disability Adviser

        Disability Advisory Board: remit, composition, membership, dates of meetings,
        agendas and minutes
        The Disability Advisory Board plays a key role in taking forward our strategies and policies for
        enhancing support for students and staff with disabilities/special needs. Information on the
        Disability Advisory Board remit, composition, membership, dates of meetings, agenda and
        minutes is available from Ms Sandra Sabiston, Disability Adviser.

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3275, Email: K.A.Nicol@hw.ac.uk

13.6    Statistics – Summary statistics on support for disability within the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:




June 2010                                                                                      Page 61
        University–level statistics on the numbers of students with particular types of
        disability
        Information on the number of student applicants/entrants declaring particular types of
        disability. Included in the University’s Annual Statistics Report available at:
        http://www.hw.ac.uk/internal/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        University–level statistics on staff who have declared particular types of disability
        Available from: Mrs Karen Nicol, HR Manager

        Other University–level statistics relating to disability support
        Available from Ms Sandra Sabiston, Disability Adviser

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Ms Jean Campbell, Tel: 0131 451 3383, Email: J.M.Campbell@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3275, Email: K.A.Nicol@hw.ac.uk
        Mrs Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk


14      STUDENT ADMINISTRATION AND SUPPORT

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.


        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

14.1    Course information – Degree programmes offered by the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



June 2010                                                                                      Page 62
        Regulations governing degree/other programmes and their respective awards
        Information available at: http://www.hw.ac.uk/ordinances/
        The following ordinances and regulations apply (see Appendix 1): Regulation 3, 4, 5, 6, 7, 8,
        18, 34, 37, 38, 39, 41, 43, 44, 48, 49 and 51. Ordinance 38 at:
        http://www.hw.ac.uk/ordinances/ defines broad rules for conduct of courses of study.
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Structure and broad content of each programme including special features and
        qualifications gained if successful
        Information on undergraduate, postgraduate, CPD, English Language courses and the
        Scholar Programme including access to the Undergraduate Prospectus, Postgraduate
        Prospectus, and ‘Fresh’ – alternative undergraduate prospectus available at:
        http://www.hw.ac.uk/courses/

        Contacts:
        Undergraduate Prospectus: Ms Patricia Nelson, Recruitment and Admissions Assistant
        Postgraduate Prospectus: Ms Claire Johnston, PG Admissions Supervisor
        English Language: Ms Olwyn Alexander, EFL Tutor, School of Management & Languages
        SCHOLAR Programme: Mr Gerry Toner, SCHOLAR Programme Manager

        Information on a wide variety of programmes/courses of study is available in leaflet form from
        the Recruitment & Admissions Office.
        Contact: undergraduate courses: Ms Patricia Nelson, Recruitment and Admissions Assistant
        Contact: postgraduate courses: Ms Claire Johnston, PG Admissions Supervisor

        A summary version of the Undergraduate Prospectus available in Braille. For information
        contact: Ms Sandra Sabiston, Disability Advisor, Student Support and Accommodation

        Programmes specifications
        ‘Programme Specifications’ information is available from Schools/Institutes. For a summary
        of information on the individual Course Handbooks please contact Rachel Bourhill in
        Academy Registry for further details:
        Contact: Ms Rachel Bourhill, Registry Officer, Academic Registry

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Patricia Nelson, Tel: 0131 451 8308, Email: P.Bzymek@hw.ac.uk
        Ms Claire Johnston, Tel: 0131 451 3729, Email: C.B.Johnston@hw.ac.uk
        Ms Olwyn Alexander, Tel: 0131 451 8189, Email: O.Alexander@hw.ac.uk
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk
        Mr Gerry Toner, Tel: 0131 451 3636, Email: G.Toner@hw.ac.uk
        Ms Rachel Bourhill, Tel: 0131 451 3384, Email: R.Bourhill@hw.ac.uk

        Summary descriptions of modules
        Information is included in Schools and Postgraduate Institutes – Part 2, section 14 of the
        Scheme

14.2    Recruitment and admissions – Admissions procedures and policies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on how to obtain a prospectus, attend an open day, visit the institution
        and apply for admission

        Information on Applications and Admissions (including entry requirements, how to apply
        and contacts), international information, and other useful information for prospective
        undergraduate students available at: http://www.undergraduate.hw.ac.uk/

        Information including general information, fees and financial support, how to apply, general
        enquiry services and other useful information for postgraduate students available at:



June 2010                                                                                     Page 63
        http://www.postgraduate.hw.ac.uk

        Information on undergraduate and postgraduate courses available, ordering a
        prospectus and application forms for postgraduate study available at:
        http://www.hw.ac.uk/prospective/
        Contact: undergraduate courses: Ms Patricia Nelson, Tel: 0131 451 8308, Email:
        P.Bzymek@hw.ac.uk
        Contact: postgraduate courses: Ms Claire Johnston, Tel: 0131 451 3729, Email:
        C.B.Johnston@hw.ac.uk

        Information on open days available at: http://www.hw.ac.uk/opendays/

        Information on clearing vacancies available at: http://www.hw.ac.uk/clearing/

        FAQS and key contacts available at:
        http://www.undergraduate.hw.ac.uk/admissions/faq.htm

        Information on applying through UCAS available at: http://www.ucas.ac.uk

        Information/information links to external programmes available at:
        http://www.hw.ac.uk/externalprogrammes/

        Statistical information on applications and admissions
        Performance Indicators in Higher Education in the UK, based on data submitted annually by
        publicly funded Higher Education Institutions to the Higher Education Statistics Agency
        provide performance indicator data relating to access and participation/ student’s
        background. Available at: http://www.hesa.ac.uk/index.php/content/category/2/32/141/

        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, section
        14 of the Scheme

        Regulations and codes of practice governing admission and matriculation and
        accreditation of prior learning

        University Ordinances and Regulations governing admission and matriculation and
        accreditation of prior learning. (See Ordinance I ‘Admission, and Matriculation, Regulation 2
        ‘Admission’ and Regulation 46 ‘Accreditation of prior learning), available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        The University’s Code of Practice on Admissions
        Contact: Mr Ian Sutherland, Admissions and Wider Access Manager, Recruitment &
        Admissions Office

        Articulation arrangements, broadening participation and other special initiatives
        Information on broadening participation and other special initiatives available at:
        http://www.hw.ac.uk/recruitment/alternative/
        Contact: Mr Michael Bates, Recruitment & Admissions, Director of Recruitment & Admissions

        Policies and procedures covering assessment of external qualifications, accreditation
        of prior learning (APL) and accreditation of prior experiential learning (APEL)
        Information included in Regulation 46 which covers accreditation of prior learning available at:
        http://www.hw.ac.uk/ordinances/regulations.pdf
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Guidelines for admissions tutors on assessment of external qualifications
        Contact: Mr Ian Sutherland, Admissions and Wider Access Manager, Recruitment &
        Admissions Office




June 2010                                                                                      Page 64
        Statistical information on applications and admissions
        Information included in the University’s Annual Statistics Report.:
        http://www.hw.ac.uk/internal/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Information included in the University’s Admissions Office Annual Report.
        Contact: Mr Ian Sutherland, Admissions and Wider Access Manager, Recruitment &
        Admissions Office

        Information is held by UCAS (Universities & Colleges Admission Service). See:
        http://www.ucas.ac.uk for further information including terms and conditions

        Summary outcomes of Decliners and Open Day Surveys
        A summary of outcomes of the most recent Decliners and Open Day Surveys available from:
        Mr Michael Bates, Director of Recruitment & Admissions

        Summary outcomes of biannual Freshers Survey
        A summary of outcomes of the most recent biannual Freshers Survey available from: Ms
        Victoria Bannerman, Recruitment & Admissions Education Liaison Officer

        Education Liaison activities
        Available at: http://www.hw.ac.uk/recruitment/
        Contact: Mr Bob Tuttle, Education Liaison Manager

        Information for international students
        Available at: http://www.hw.ac.uk/recruitment/
        Contact: Mr Antony Doyle, International Recruitment Manager, Recruitment & Admissions
        Office

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mr Michael Bates, Tel: 0131 451 3450, Email: M.Bates@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Ian Sutherland, Tel: 0131 451 8144, Email: I.Sutherland@hw.ac.uk
        Mr Antony Doyle, Tel: 0131 451 3633, Email: A.G.Doyle@hw.ac.uk
        Ms Victoria Bannerman, Tel: 0131 451 3747, Email: V.Bannerman@hw.ac.uk
        Ms Patricia Nelson, Tel: 0131 451 8308, Email: P.Bzymek@hw.acuk

14.3    Fees and charges – Tuition fees and other charges to students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Tuition fees (for Home/EU and Overseas students) and any other costs to students
        including information on payment methods
        Available at: http://www.hw.ac.uk/registry/tuition–fees.php
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Arrangements for determining student fee status and appeals mechanism for fees
        status decisions
        Available at: http://www.hw.ac.uk/registry/isa–info.php
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Rules governing fees, charges, fines and debts
        Rules governing fees, charges, fines and debts covered by Ordinance 2 of the University at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Information is also available at: http://www.hw.ac.uk/registry/index.php
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary



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        Further contact details:
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk

14.4    Scholarships and bursaries – Scholarships and bursaries available to students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Scholarships and fellowships relevant to the forthcoming academic year with values,
        contact details and information on eligibility and application
        Information posted under ‘Scholarships’ available at:
        www.scholarships.hw.ac.uk/
        Information is also available in the Undergraduate Prospectus at:
        http://www.hw.ac.uk/courses/
        Contact: Ms Fiona Watt, Wider Access Assistant

        Information on Music Scholarships available in leaflet form
        Contact: Mr Steve King, Musician in Residence

        Scholarships, fellowships etc particular to individual Schools and Postgraduate
        Institutes
        Further information is included in Part 2 section 14 of the Scheme

        Part–time Fee Waiver Scheme
        Information and an application form available at:
        http://www.hw.ac.uk/registry/acadev–shefc.php
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies), Academic Registry

        Further contact details:
        Mr Steve King, Tel: 0131 451 3705, Email: S.King@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Fiona Watt, Wider Access Assistant, Tel: 0131 451 3353, Email: F.Watt@hw.ac.uk

14.5    Registration – Arrangements for registering students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Responsibilities of the Academic Registry for student records and registration
        Available at: http://www.hw.ac.uk/registry/studrec–resp.php
        Contact: Rachel Bourhill, Registry Officer (Enrolment), Tel: 0131 451 3384, Email:
        R.Bourhill@hw.ac.uk

        Student registration, procedures and timetable
        Information available at: http://www.hw.ac.uk/registry/
        Contact: Rachel Bourhill, Registry Officer (Enrolment), Tel: 0131 451 3384, Email:
        R.Bourhill@hw.ac.uk

14.6    Induction – Student induction arrangements

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Centrally coordinated arrangements for student welcome and induction
        Contact: Ms Gill McDonald, Acting Librarian, Tel: 0131 451 3584, Email:
        G.A.McDonald@hw.ac.uk

        Student induction and welcoming arrangements / procedures
        Information on responsibilities of the Academic Registry for registration of students available
        at: http://www.hw.ac.uk/registry/studrec–resp.php
        Contact: Rachel Bourhill, Registry Officer (Enrolment)




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        Student registration processes
        Available at: http://www.hw.ac.uk/registry/
        Contact: Rachel Bourhill, Registry Officer (Enrolment)

        Induction guidance for international students
        Available at: http://www.undergraduate.hw.ac.uk/ under ‘International Information’

        Information on the responsibilities of the Academic Registry for providing international student
        advice following registration (including link to Home Office site in respect of immigration
        matters) is available at: http://www.hw.ac.uk/registry/isa–resp.php
        Contact: Ms Eileen Blackwood, International Students Advisor

        Guidance for incoming and outgoing exchange students.
        Available at: http://www.hw.ac.uk/registry/isa–resp.php
        Contact: Mrs Eileen Blackwood, International Students Advisor

        Further contact details:
        Rachel Bourhill, Tel: 0131 451 3384, Email: R.Bourhill@hw.ac.uk
        Ms Eileen Blackwood, Tel: 0131 451 3398, Email: E.E.Blackwood@hw.ac.uk


14.7    Examinations – Arrangements for examinations

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Examination/assessment regulations and codes of practice

        Regulations 3, 4, 5, 9, 18, 34, and 44, 48 and 49 of the University are relevant to
        examinations/assessments. Ordinance 5 relates to the conduct of examinations (see
        Appendix 1). Information is available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        The ‘Postgraduate Student Code of Practice’ available at:
        http://www.hw.ac.uk/registry/resources/PGRStudentCodeofPractice(final2009).pdf
        Contact: Rachel Bourhill, Registry Officer (Enrolment)

        Information on the conduct of Oral Examinations for Postgraduate Research Students is
        available at: http://www.hw.ac.uk/registry/
        Contact: Rachel Bourhill, Registry Officer (Enrolment)

        Examination/assessment regulations: breaches, discipline and appeals
        Ordinance 9 and Regulations 9 and 36 cover Breaches of regulation, discipline and appeals.
        Ordinance 8 covers to deprivation or revocation of degrees and other awards. Information is
        available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Assessment procedures/guidelines
        Available at: http://www.hw.ac.uk/registry/acadev–ug.php
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Information including:
         Anonymous Marking including advice for students with special needs
         Assessment Procedures Handbook (Undergraduate)
         Assessment results – dates for submission of marks/grades
         Assessment results – dates of issue
         Common Assessment and Progression Scheme (CAPS)
         Examination Diets
         Examination Timetables
         Guidelines, policies and procedures related to undergraduate assessment and
            examination


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         Invigilation including guidance for invigilators and duties of the Chief Invigilator
         Off–campus examinations (guidance notes for internal and external use)
         Off–campus examinations (information for on–campus students)
         Off–campus applications
         Re–assessment procedures
         Re–assessment applications (with forms and notes)
         Information for students with special needs
        available at: http://www.hw.ac.uk/registry/exam–grad–info.php
        Contact: Mrs Karen McArthur, Registry Office Manager

        Guidelines for External Examiners
        Information is included in the University’s Quality Assurance and Enhancement web page at:
        www.hw.ac.uk/quality/information.htm
        Contact: Mr Stewart Smith, Deputy Registrar

        Role of the Academic Registry in respect of assessment
        Available at: http://www.hw.ac.uk/registry/exam–grad–info.php
        Contact: Mrs Karen McArthur, Registry Office Manager

        Past examination papers
        Past examination papers where published and open to view are available in the main
        university library (up to 5 years). Older copies where these survive are available from
        University Archive. School web–sites may include some past examination papers.
        Exemptions may apply to some examination papers.
        Contact: Ms Gill McDonald, Acting Librarian; Edinburgh (Riccarton) Library

        See also Schools and Postgraduate Institutes – Part 2, section 14 of the Scheme

        Further contact details:
        Rachel Bourhill, Tel: 0131 451 3384, Email: R.Bourhill@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mrs Karen McArthur, Tel: 0131 451 3379, Email: K.McArthur@hw.ac.uk
        Ms Helen Crosby, Tel: 0131 451 3445, Email: H.A.Crosby@hw.ac.uk
        Ms Gill McDonald, Tel: 0131 451 3584, Email: G.A.McDonald@hw.ac.uk

14.8    Progression – Regulations governing student progression

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations governing access to courses
        Regulation 2 of the University relates to Admission. Information is available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr M King, Assistant Registrar (Learning Strategies)

        Regulations and practices about availability of reassessments, and changes of degree
        programme
        Regulations 3, 4, 5, 6, 7, 8, 28, 34, 37, 41 and 43 of the University cover reassessment
        procedures and changes of degree programme at both undergraduate and postgraduate
        level (see Appendix 1) available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr M King, Assistant Registrar (Learning Strategies)

        Information about reassessment procedures is also available at:
        http://www.hw.ac.uk/registry/exam–grad–info.php
        Contact: Mrs Karen McArthur, Registry Office Manager

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mrs Karen McArthur, Tel: 0131 451 3379, Email: K.McArthur@hw.ac.uk




June 2010                                                                                         Page 68
14.9    Learning support provision – Description and availability of academic and non–academic
        learning support provision we offer

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Academic counselling and skills coaching support including mentoring provided by
        the University
        Information on academic counselling and skills coaching support available at:
        http://www.hw.ac.uk/welfare/
        Contact: Mrs M Patten, Student Counsellor

        Information on learning support is available from: Ms Isabelle Pottinger, Academic Counsellor
        (Edinburgh Campus) and from: Mrs Heather Johnston, Academic Counsellor (Scottish
        Borders Campus)

        Alumni Mentoring Scheme
        Information available at: http://www.hw.ac.uk/wattclub/mentor.html
        Contact: Mr Alexander Buchanan, Head of Development Operations

        Personal counselling support provided by the University
        Information on personal counselling support provided by the University is available at:
        http://www.hw.ac.uk/welfare/
        Contact: Mrs Morag Patten, Student Counsellor

        Support for students with special needs
        Available at: http://www.hw.ac.uk/welfare/disability-service.htm
        Contact: Ms Sandra Sabiston, Disability Advisor

        Information relating to Schools and Postgraduate Institutes is detailed in Part 2, section
        14 of the Scheme

        Further contact details:
        Mrs Morag Patten, Tel: 0131 451 3387, Email: M.I.Patten@hw.ac.uk
        Mr Alexander Buchanan, Tel: 0131 451 3639, Email: A.Buchanan@hw.ac.uk
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk
        Ms Isabel Pottinger, Tel: 0131 451 3062, Email: I.Pottinger@hw.ac.uk
        Mrs Heather Johnston, Tel: 0131 451 2248, Email: H.I.K.Johnston@hw.ac.uk


14.10   Student liaison – The structure and functioning meetings of staff/student consultative
        committees or other liaison groups

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Relevant Ordinances and Regulations including bye–laws
        Ordinance 3 and Regulation 21 (including Bye–Laws) relate to Heriot–Watt University
        Students Association, and are available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Details of Students Association representation on University committees and boards
        Students of the University, through the Students Association, have representation on a
        number of Committees/Boards of Senate, Court and Planning & Management Executive,
        including: Court, Senate, Learning & Teaching Board, Infrastructure Board, Collection
        Committee, Estate Strategy Committee, Discipline Committee, Discipline Appeals Board,
        Library Committee and Quality Enhancement & Standards Committee, Occupational Health &
        Safety Committee, Client Subgroup of the IS/IT Policy Group, Student Experience Forum and
        Welfare Committee. Site Conservation and Sport and Exercise Committees also include
        student representation.

        (see also ‘Major Committees’ in section 3.7)



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        Student Experience Working Group
        Information including Terms of Reference, membership, dates of meetings, agenda, minutes
        and papers available from Mrs Kay Field, Assistant to Registrars, Office of Student Affairs/
        Academic Registry

        Terms of reference, constitutions, memberships, dates, agendas, minutes and papers
        of staff/student liaison groups in the University’s Schools and Institute of Petroleum
        Engineering

        Refer to Schools and Postgraduate Institutes – Part 2, section 14 of the Scheme

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mrs Kay Field, Tel: 0131 451 3369, Email: K.Field@hw.ac.uk

14.11   Student records – Policies on the collection, maintenance and use of personal information
        about students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University policies on management of student files and records
        Policies on Management of Files and Student Records and Management of Transcripts and
        Certifications available at: http://www.hw.ac.uk/registry/academic–reg–resp.php
        Contact: Mr Chris Pirie, Project Officer

        Guidelines on references for students
        Available at: http://www.hw.ac.uk/registry/resources/StudentInfoDisclosure.pdf
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Policy on Disclosure of Information about Students
        The Policy, posted under ‘useful information’ available at: http://www.hw.ac.uk/registry/
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Student Disability Disclosure Policy
        Available at: http://www.hw.ac.uk/welfare/docs/disability_disclosure.pdf
        Contact: Ms Sandra Sabiston, Disability Advisor

        Policy and procedure for approving, monitoring and reviewing personal data
        processing agreements
        Available at: http://www.hw.ac.uk/archive/docs/personal-data-approval-policy.pdf
        Contact: Ms Ann Jones, University Archivist

        Arrangements for the provision of data to Higher Education Statistics Agency (HESA),
        Scottish Further and Higher Education Funding Council (SFC) and other bodies with
        statutory rights to data.
        Information on the role of the Academic Registry with links to websites of HESA and SFC
        available at: http://www.hw.ac.uk/registry/statistics.php
        Contact: Ms Jean Campbell, Management Information Officer

        The ‘Individualised Staff Record’ returned to HESA is arranged by Personnel.
        Contact: Mrs Karen Nicol, HR Manager
        The ‘Mid-Year Financial Return’ and the ‘Strategic Plan Financial Forecast’ return to SFC
        and the ‘Financial Record’ return to HESA is arranged by the Finance Office.
        Contact: Mr Iain Harrison, Group Management Accountant

        The ‘Destination of Leavers of Higher Education’ return to HESA is arranged by the
        Careers Advisory Service.
        Contact: Ms Lorraine Burns, Employer Liaison Officer




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        The ‘Non-Credit Bearing Courses’ return to HESA is arranged by Technology & Research
        Services.
        Contact: Mrs Kathryn Muir, Institute of Petroleum Engineering
        Arrangements for making subject access requests
        Information available from the Data Protection Officer: Ms Ann Jones, University Archivist,
        Archive, Records Management & Museum Service

        Further contact details:
        Mr Chris Pirie, Tel: 0131 451 3384, Email: C.Pirie@hw.ac.uk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk
        Ms Jean Campbell, Tel: 0131 451 3383, Email: J.M.Campbell@hw.ac.uk
        Mrs Karen Nicol, Tel: 0131 451 3725, Email: K.A.Nicol@hw.ac.uk
        Ms Lorraine Burns, Tel: 0131 449 5111, Email: L.Burns@hw.ac.uk
        Mr I Harrison, Tel: 0131 451 4045, Email: I.Harrison@hw.ac.uk
        Mrs Kathryn Muir, Tel: 0131 451 3014, Email: K.M.Muir@hw.ac.uk
        Ms Sandra Sabiston, Tel: 0131 451 3509, Email: S.Sabiston@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk

14.12   Student discipline – Policies and procedures for disciplinary proceedings against students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Ordinances and Regulations covering student discipline and student appeals
        Student discipline and student appeals are covered by Ordinance 9: Student Discipline and
        Regulation 50: Student Discipline of the University available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Guidelines for staff and students on Discipline Procedures
        Available at http://www.ac.uk/Discipline.php

        Summary statistical information on disciplinary proceedings and appeals
        Information which is provided retrospectively for the previous academic year available at:
        http://www.hw.ac.uk/registry/Discipline.php
        http://www.hw.ac.uk/registry/appeals.php
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk

14.13   Student accommodation – Availability, conditions of use and range of accommodation
        services we offer

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Information on accommodation available for students including allocations policy,
        accommodation options, applications procedures and accommodation charges available
        under ‘Student Accommodation Edinburgh Campus’ and ‘Student Accommodation Scottish
        Borders Campus’ at: http://www.hw.ac.uk/catering/

        Information on visitor accommodation with online enquiry facility available at:
        http://www.hw.ac.uk/catering/ under ‘Visitor Accommodation’

        Contact: Christine Johnston, Director, Student Support and Accommodation, Tel: 0131 451
        4505, Email: C.Johnston@hw.ac.uk

14.14   Graduation arrangements – Information about award ceremonies

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



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        Graduation dates, applications process, academic dress, alumni information,
        DVD/Video advice
        Information including a FAQs section available at: http://www.hw.ac.uk/graduation/
        Contact: Mrs Karen McArthur, Registry Office Manager

        Regulations relating to graduations/award of degrees
        Regulations relating to graduation/award of degrees include: Regulation 13 – Ceremonial
        Processions; Regulation 14 – Academic Dress; Regulation 15 – Congregations; Regulation
        23 – Certificates for Degrees, Diplomas and Certificates; Ordinance 22 – Award of degrees to
        associates of the Heriot–Watt College available at http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Degrees and other awards awarded
        Information (last three years) included in the Annual Statistics Report of the University
        available at: http://www.hw.ac.uk/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Further contact details:
        Mrs Karen McArthur, Tel: 0131 451 3379, Email: K.McArthur@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mrs Christine Johnston, Tel: 0131 451 4505, Email: C.Johnston@hw.ac.uk

14.15   Student complaints – Procedures for dealing with student complaints about the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        The University’s student complaints policy and procedures
        Available at: http://www.hw.ac.uk/registry/resources/StudentComplaintPolicy.pdf

        Anti–Harassment Policy for students
        Available at: http://www.hw.ac.uk/registry/academic–reg–resp.php

        Summary statistical information on complaints and outcomes
        Information available retrospectively for the previous academic year available at:
        http://www.hw.ac.uk/registry/complaints.php

        Contact for all of the above: Kathy Patterson, Academic Registrar and Deputy Secretary, Tel:
        0131 451 3368, Email: K.Patterson@hw.ac.uk

14.16   Student facilities – Description of the academic, leisure and other facilities and services
        available to students.

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        General guidance on student services
        Information about where on a range of welfare, advice and other services open to students
        available at: http://www.hw.ac.uk/welfare/
        Contact: Kathy Patterson, Academic Registrar and Deputy Secretary

        Description of broadband internet/dial–up services for students
        Available from: Mr David Rundell, IT Policy Consultant

        Further contact details:
        Ms Gill McDonald, Tel: 0131 451 3784, Email: G.A.McDonald@hw.ac.uk
        Mr David Rundell, Tel: 0131 451 3260, Email: D.R.Rundell@hw.ac.uk
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk




June 2010                                                                                      Page 72
        Student welfare – Description of the availability and range of our welfare and advice
        services

        Service providing general welfare and financial advice, counselling services and
        support for students with special needs
        Information on services delivered by the Student Funding Office, the Student Counselling
        Service and support for students with special needs all encompassed by Student Support
        and Accommodation available at: http://www.hw.ac.uk/welfare/

        The following are also currently available in paper form:
            Managing your Money leaflet
            Basic Student Budget leaflet
            Hardship Fund application form (incl. criteria for awards)
            Hardship Loan application form (incl. criteria for awards)
            Mature Students Bursary Application form
            Mature Students Bursary Information booklet
            University Hardship Fund Application form (incl. criteria for awards)
            Are you in financial difficulty? Leaflet.
            Certain private Trust Funds
            Statistical information on the disbursement of all Hardship Funds

        Contact: Mrs Christine Johnston, Director, Student Support and Accommodation

        University’s Welfare Forum including terms of reference, constitution, membership,
        dates of meetings, agendas, minutes and papers
        Available at: http://www.hw.ac.uk/committees/welfare-forum/
        For information detailed above and for agendas, minutes and papers of meetings (past year)
        contact: Miss Sonja Mills, Library Secretary

        Further contact details:
        Kathy Patterson, Tel: 0131 451 3368, Email: K.Patterson@hw.ac.uk
        Mrs Christine Johnston, Tel: 0131 451 4505, Email: C.Johnston@hw.ac.uk
        Ms Gill McDonald, Tel: 0131 451 3584, Email: G.A.McDonald@hw.ac.uk

        Chaplaincy services
        Information on the University Chaplaincy Centre, its location, opening hours, religious and
        non–denominational social gatherings, religious services, pastoral care/services, public
        lectures, academic teaching, and facilities available for internal and external use available at:
        http://www.hw.ac.uk/chaplaincy/
        Information is also available in a leaflet ‘The Chaplaincy’ which is normally updated annually.
        Contact: Mrs Tillie Boulogne, Chaplaincy Secretary

        (Note: The Chaplaincy presents an Annual Report to Court in March of each year. Contact:
        Ms Lorna Kirkwood-Smith, Head of Executive Support Service). (See ‘Major Committees’ in
        Section 3.7 of the Scheme)

        Further contact details:
        Mrs Tillie Boulogne, Tel: 0131 451 4508, Email: M.Boulogne@hw.ac.uk
        Ms Lorna Kirkwood-Smith, Head of Executive Support Service Email: L.A.Kirkwood-
        Smith@hw.ac.uk

        University Health Service
        Information on the University’s Health Service, NHS practice including opening hours/surgery
        times, services (general medical/health and physiotherapy) available to students, staff and
        the community, appointments process, general practitioners/other key staff etc. available at:
        http://www.hw.ac.uk/health/
        Contact: Mrs Carol Pearson, Practice Manager

        Information on services provided by the Health Service to the University is available also in
        leaflet form;


June 2010                                                                                       Page 73
               Practice leaflet
               Guidance for overseas students – European Union
               Guidance for overseas students – out with European Union
               Health Promotion literature on a variety if topics

        The Health Service provides an Annual Report to Court in September each year.
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service (See Major
        Committees in section 3.7 of the Scheme).

        A description of Occupational Health provision by the Health Service to the University is
        included in regular reports by the University Physician to the University’s Occupational Health
        & Safety Committee.
        Contact: Mr Craig G Pender, Health and Safety Manager (See Major Committees in section
        3.7 of the Scheme).

        (Note: The Health Service is covered by the Freedom of Information Act in its own right as
        general medical practice under the National Health Service)

        The University’s Health Service includes an NHS dental practice. Normal hours are 8.30 am
        to 12.30 pm and 1.30 pm to 4.30 pm, Monday to Friday. An information sheet on the service
        available to students and staff is available.
        Contact: Mr Steven Phillips, Dental Surgeon, Riccarton Dental Practice, Health Service,
        Heriot–Watt University

        (Note: The dental service is covered by the Freedom of Information Act in its own right as a
        practice under the National Health Service)

        Further contact details:
        Mrs Carol Pearson, Tel: 0131 451 3010, Email: C.Pearson@hw.ac.uk
        Ms Lorna Kirkwood-Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Craig G Pender, Tel: 0131 451 3935, Email: C.G.Pender@hw.ac.uk
        Mr Steven Phillips, Tel: 0131 451 3080

        Careers services
        Information available on services for students, graduates, staff and employers available at:
        http://www.hw.ac.uk/careers/
        Information includes graduate destination statistics for the most recent year available.
        Contact: Mr Nick Thow, Director, Careers Advisory Service
        Contact (graduate destination statistics): Ms Lorraine Chambers, Careers Advisor

        The Office of Student Services, in which the Careers Advisory Service is based, submits an
        Annual Report to Court in March each year.
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service). (See Major
        Committees in section 3.7 of the Scheme).

        Further contact details:
        Mr Nick Thow, Tel: 0131 451 3392, Email: N.W.Thow@hw.ac.uk
        Lorraine Chambers, Tel 0131 451 3395; Email: L.Chambers@hw.ac.uk
        Ms Lorna Kirkwood-Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

        Centre for Sport & Exercise facilities
        Information on the Centre for Sport & Exercise including opening hours, staff structure and
        contact information, membership information, Sport & Exercise Centre, Sports Academy
        facilities and programmes, Sport & Exercise Medicine Centre, Sports Development Service,
        Exercise Development Service, Sports Scholarship Scheme, Schools Out Programme, and
        associated bodies available at: http://www.hw.ac.uk/sports/

        A wide range of promotional flyers/leaflets provide information on
        services/facilities/programmes offered by the Centre with relevant contact, booking
        procedures, etc. Membership forms for students, staff, associates and the wider community



June 2010                                                                                     Page 74
        are available. Information on Sports Scholarships including application procedure is also
        available in leaflet form.
        Contact: Mr Mike Fitchett, Director, Centre for Sport & Exercise

        Sports Union
        Regulations governing the Sports Union are covered by Ordinance 29 and Regulation 30
        (including bye–laws) (See Appendix 1)
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Further contact details:
        Mr Michael Fitchett, Tel: 0131 451 8410, Email: M.A.Fitchett@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk

14.17   Relationship with the Students Association – The legal and structural basis of our
        relationship with the Heriot-Watt University Students Association

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Relevant Ordinances and Regulations including bye–laws
        Ordinance 3 and Regulation 21 (including Bye–Laws) relate to Heriot–Watt University

        Students Association, available at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Details of Students Association representation on University committees and boards
        Students of the University, through the Students Association, have representation on a
        number of Committees/Boards of Senate, Court and Planning & Management Executive,
        including: Court, Senate, Learning & Teaching Board, Infrastructure Board, University
        Collection Committee, Estate Strategy Committee, Discipline Committee, Discipline Appeals
        Board, Library Committee and Quality Enhancement & Standards Committee, Occupational
        Health & Safety Committee, Client Subgroup of the IS/IT Steering Committee and Welfare
        Committee. Site Conservation and Sport and Exercise Committees also include student
        representation.
        (see also ‘Major Committees’ in section 3.7)

        Summary information on budget allocation to the Students Association
        Information is available from: Mrs Sylvia Mackay, Financial Controller/Director of
        Administration (Resources)

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3278, Email: M.King@hw.ac.uk
        Mrs Sylvia Mackay, Tel: 0131 451 3518, Email: S.Mackay@hw.ac.uk

14.18   Students Association – Information on the operation and activities of the Students
        Association

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations relating to the function, composition and operation of the Heriot-Watt
        University Students Association
        Ordinance 3 of the University relates to the University’s Students Association. Regulation 21
        of the University covers the objects, definitions, membership, meetings, Council of the
        Students Association, powers, Executive Committee, finance, discipline, affiliations,
        complaints procedures, bye–laws and standing orders. The Bye–Laws which accompany
        Regulation 21 provide detail on regulations relating to Students Association: membership;
        committees; the election process and responsibilities of office bearers; election rules and
        conduct; by–elections; financial control; the Union; disciplinary and appeals procedures;
        referendum; affiliations and the Riccarton Residents Association. Information is available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)



June 2010                                                                                     Page 75
        General information on the operation and activities of the Heriot-Watt University
        Students Association
        Information is available at: http://www.hwusa.org
        Contact: Mr Mike Baron, General Manager, Heriot–Watt University Students Association

        List of Officers
        A list of Officers is available under ‘About HWUSA’ at: http://www.hwusa.org
        Contact: Mr Mike Baron, General Manager, Heriot–Watt University Students Association

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mr Mike Baron, Tel: 0131 451 4499, Email: M.Baron@hw.ac.uk


15.     TEACHING QUALITY

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service : L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

15.1    Programme approval – Programme approval and monitoring arrangements

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Quality assurance processes and procedures rules and guidance relating to:

               Introduction and Overview of Quality Assurance and Enhancement
               Annual Programme Monitoring and Review
               Approval of Validated Courses and Changes to Validated Courses
               Approved Learning Partners
               Approved Tutors and Teachers



June 2010                                                                                      Page 76
               Course Handbook Templates
               Collaborative Agreements
               Evaluation of Teaching
               Examinations and Invigilation
               External Examiners
               External Partners - Policy on the Management and Oversight of Academic Partners
               Flexible and Distributed Learning (including e-Learning) - Code of Practice
               Honorary Titles
               Guidelines on the Delivery and Assessment of Courses in Languages Other Than
                English
               Internal Audit Handbook
               Internal Reviews
               International Exchange Agreements and External Study
               Mentoring (On-Campus Students) - Code of Practice
               Ordinances and Regulations
               Postgraduate Taught Courses
               Programme Specification and Curriculum Design
               Qualifications Framework
               Quality Assessment Results
               Quality Enhancement and Standards Committee
               Quality Proposal Form
               Student Feedback
               Student Support
               Supervision of Research Students

        Included on the University’s Quality Assurance and Enhancement web page at:
        http://www.hw.ac.uk/quality/information.htm
        Contact: Ms Helen Crosby, Academic Registry Quality Officer

        Programme approval procedures
        Information on programme approval procedures available at:
        http://www.hw.ac.uk/registry/acadev-ug.php
        Contact: Dr Maggie King, Assistant Registrar (Learning and Teaching Strategies)

        Key outcomes of programme approval and annual programme monitoring and review
        process
        Available from: Ms Helen Crosby, Academic Registry Quality Officer

        External Examiners Reports
        Available from: Mr Stewart Smith, Deputy Registrar

        Further contact details:
        Mr Stewart Smith, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk
        Dr Maggie King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Helen Crosby, Tel: 0131 451, Email: H.A.Crosby@hw.ac.uk

15.2    Assessment – Assessment procedures and summaries of reviews of their effectiveness

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Learning and Teaching Strategy
        The Learning and Teaching Strategy is currently under development and will be published in
        summer 2009. The current strategy is available at:
        http://www.hw.ac.uk/committees/ltb/lt_strat.htm
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Assessment procedures and policies
        Available at: http://www.hw.ac.uk/registry/acadev-ug.php
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)



June 2010                                                                                 Page 77
        Quality assurance processes and procedures rules and guidance relating to:
             Course management and monitoring
             Evaluation of teaching
             Student feedback
             Guidelines for external examiners
             Examination procedures
             Review and analysis of student performance in modules
        Included on the University’s Quality Assurance and Enhancement web page at:
        http://www.hw.ac.uk/quality/information
        Contact: Ms Helen Crosby, Academic Registry Quality Officer

        Outcomes of programme approval and annual programme monitoring and review
        process
        Contact: Ms Helen Crosby, Academic Registry Quality Officer

        External Examiners Reports
        Available from: Mr Stewart Smith, Deputy Registrar

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Helen Crosby, Tel: 0131 451 3445, Email: H.A.Crosby@hw.ac.uk
        Mr Stewart Smith, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

15.3    Student satisfaction – Summary results of the University’s mechanisms for measuring
        students’ satisfaction with their higher education experience

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        National Student Survey Results
        The University has participated in the NSS since 2007. NSS results are available on the
        Unistats webpage’s at: http://www.unistats.com
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service

        PRES and ISB Survey Results
        Summary results of the most recent Postgraduate Research Experience Survey and the
        International Student Barometer Survey
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service

        Summary results of general student surveys conducted by and on behalf of the
        University
        Available from the University Archive:
        Contact: Mrs Helen Taylor, Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk

        Outcomes of annual programme monitoring and review process
        Available from: Ms Helen Crosby, Academic Registry Quality Officer

        Summary of responses to Freshers Surveys
        Available from Mr Michael Bates, Director of Recruitment & Admissions

        Summary feedback on careers services which are evaluated by the Careers Advisory
        Service
        Available from: Mr Nick Thow, Director, Careers Advisory Service

        Further contact details:
        Ms Helen Crosby, Tel: 0131 451 3445, Email: H.A.Crosby@hw.ac.uk
        Mrs Helen Taylor, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Michael Bates, Tel: 0131 451 3450, Email: M.Bates@hw.ac.uk
        Mr Nick Thow, Tel: 0131 451 3392, Email: N.W.Thow@hw.ac.uk



June 2010                                                                                  Page 78
15.4    Institutional internal reviews – Summary of the findings of the University’s own internal
        reviews of quality and standards

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Outcomes of internal academic/quality reviews
        Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
        Service

        Internal quality review processes and procedures
        Information on ‘Internal Quality Reviews’ is available from the University’s Quality Assurance
        and Enhancement web page at: http://www.hw.ac.uk/quality/information
        Contact: Ms Helen Crosby, Academic Registry Quality Officer

        Guidelines for external examiners and external examiner reports
        Information available in the ‘Guidelines for External Examiners’ from the University’s Quality
        Assurance and Enhancement web page at: http://www.hw.ac.uk/quality/information
        External Examiners Reports are available from: Mr Stewart Smith, Deputy Registrar

        Further contact details:
        Mr Stewart Smith, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk
        Ms Helen Crosby, Tel: 0131 451 3445, Email: H.A.Crosby@hw.ac.uk
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

15.5    Professional accreditation of courses by external bodies - the nature and duration of
        accreditation by professional, statutory or regulatory bodies, including accreditation and
        monitoring reports

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Postgraduate Certificate in Academic Practice
        Information on the Postgraduate Certificate in Academic Practice which is accredited by
        Higher Education Academy (HEA) available at: http://www.hw.ac.uk/edu/ a link to the
        Institute of Learning and Teaching is included.
        Contact: Dr Rob Daley, Research Development Co-ordination, Educational Development Unit

        Accreditation information relating to courses offered by Schools and Postgraduate
        Institutes is detailed in Part 2, section 15 of the Scheme

        Procedures for Approved Learning Partners/Teachers/Tutors
        Available at: http://www.hw.ac.uk/quality/information.htm
        Contact: Mrs Michele Stenhouse, Academic Registry, External Programmes Officer
        (Approved Learning Partners)

        Ordinance 37 relates to appointment of Approved Teachers and Approved Tutors, available
        at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Further contact details:
        Dr Rob Daley, Tel: 0131 451 3283, Email: R.A.Daley@hw.ac.uk
        Mrs Michele Stenhouse, Tel: 0131 451 4016, Email: M.R.Stenhouse@hw.ac.uk
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk

15.6    Validation – A description of courses where the University acts as an external examination
        body or validates the examinations and qualifications of others, including ‘joint awards’

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Validation arrangements




June 2010                                                                                      Page 79
        Information on current validations arrangements available from Mr Stewart Smith, Deputy
        Registrar.

        The University has had in the past validation arrangements with three institutions. Ordinances
        28 and 33 of the University relate to Edinburgh College of Art and validation of courses at
        Limerick Institute of Technology respectively. Regulation 32 also relates to the validation of
        courses at Limerick Institute of Technology. From 1989 to 1966 a validation agreement was
        in place with Moray House Institute of Education, now part of the University of Edinburgh.

        Details of courses and degrees/other awards which were validated by the University in the
        past are available from: Ms Ann Jones, University Archivist, Archive, Records Management &
        Museum Service

        Awards offered by the University jointly with other institutions
        Available from: Mr Stewart Smith, Deputy Registrar

        Procedures for the introduction of collaborative programmes
        Quality guidance and rules relating to the introduction of collaborative agreements including a
        link to the Quality Assurance Agency Code of Practice on Collaborative Agreements are
        included on the University’s Quality Assurance and Enhancement web page at:
        http://www.hw.ac.uk/registry/acadev-collaborative.php
        Contact: Ms Jenny Tough, Administrative Officer

        Strategy for assuring standards and quality of distance and distributed learning
        programmes
        Information with a link to the Quality Assurance Agency (QAA) guidelines on distance
        learning arrangements is included on the University’s Quality Assurance and Enhancement
        web page at: http://www.hw.ac.uk/quality/information
        Contact: Ms Helen Crosby, Academic Registry Quality Officer or Mr Stewart Smith, Deputy
        Registrar

        Procedures for teachers/tutors
        Available at: http://www.hw.ac.uk/quality/information.htm
        Ordinance 37 relates to appointment of Approved Teachers and Approved Tutors available
        at: http://www.hw.ac.uk/ordinances/
        Contact: Mrs Helen Crosby, Academic Registry Officer

        Guidelines for setting up international exchange programmes
        Available at: http://www.hw.ac.uk/registry/isa-info.php
        Contact: Ms Eileen Blackwood, International Officer

        Further contact details:
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk
        Ms Helen Crosby, Tel: 0131 451 3445, Email: H.A.Crosby@hw.ac.uk
        Ms Jenny Tough, Tel: 0131 451 3292, Email: J.Tough@hw.ac.uk
        Ms Eileen Blackwood, Tel: 0131 451 3398, Email: E.E.Blackwood@hw.ac.uk
        Mr Stewart Smith, Tel: 0131 451 3632, Email: S.Smith@hw.ac.uk

15.7    Assessments of the University’s provision by the Quality Assurance Agency (QAA) –
        QAA reports

        QAA reports on the University including the report on the outcomes of the University’s
        Enhancement-Led Institutional Review (ELIR) in Feb 2006 are available at:
        http://www.qaa.ac.uk/reviews/default.asp
        Contact: Ms Helen Crosby, Academic Registry Quality Officer, Tel: 0131 451 3445,
        Email: H.A.Crosby@hw.ac.uk




June 2010                                                                                     Page 80
16.     INFORMATION SERVICES

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person, endanger the physical or mental health or the safety of an individual,
        substantially prejudice the effective conduct of public affairs, or constitute an actionable
        breach of confidence.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

16.1    Library facilities – Availability and conditions of use of central library facilities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University Regulation on the Library
        Regulation 11 of the University covering membership, loans/borrowing entitlements, charges
        and conduct and discipline associated with main library facilities available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Information on Library opening hours and library services
        Information on: Library opening hours; holidays and Library closed days; staff; subject
        librarians; enquiry services for both Edinburgh (Riccarton) and Scottish Borders Campus
        (Martindale) libraries; registration procedures; borrowing arrangements; guides to the Library
        and its resources; finding books and periodicals including access to Library catalogue;
        ordering procedures; support for students with special needs; computing, audio–visual
        equipment; printing; copying and copyright; access to other libraries; inter–library loan
        services; how to make complaints and suggestions; and external facilities/resources
        available at: http://www.hw.ac.uk/library/

        Guide for visitors to the Library
        Available at: http://www.hw.ac.uk/library/visitors.html
        Brief Library Guides for staff and students at both Riccarton and Martindale libraries are
        available in leaflet form.




June 2010                                                                                       Page 81
        Information on contacting the Library
        Available at: http://www.hw.ac.uk/library/feedback.html

        Martindale Library, Scottish Borders Campus including opening hours, staff, services,
        catalogue and guides, electronic resources, periodicals, news and new stock
        Available at: http://www.hw.ac.uk/sbc/library/

        Library news and information on new stock
        Available at: http://www.hw.ac.uk/library/news.html
        Finding information on your subject facility
        Available at: http://www.hw.ac.uk/library/subjmain.html

        Distance learning and off–campus access
        Available at: http://www.hw.ac.uk/library/distance.html

        Library Committee
        Information on remit, composition, membership, dates of past and future meetings and
        minutes* (*from November 2001) available at:
        http://www.hw.ac.uk/registry/committeeLC.php
        For information indicated above and for agendas and papers of meetings (past year) contact:
        Miss Sonja Mills, Library Secretary

        Summary outcomes of the Library’s annual ‘User Satisfaction Survey’
        Available at: http://www.hw.ac.uk/library/surveys.html

        Guidance on copyright legislation and licensing
        Available at: http://www.hw.ac.uk/library/computing.html#copyright
        Access to Internet Resource Newsletter
        Available via: http://www.hw.ac.uk/libwww/irn/irn.html

        Further contact details
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Ms Gill McDonald, Acting Librarian; Library, Tel: 0131 451 3584, Email:
        G.A.McDonald@hw.ac.uk
        Mr Peter Sandison, Martindale Library Manager, Scottish Borders Campus, Tel: 01896
        892155, P.E.C.Sandison@hw.ac.uk
        Miss Sonja Mills, Tel: 0131 451 3571, Email: S.Mills@hw.ac.uk

16.2    Computing facilities – Availability and conditions of use of computing facilities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Regulations governing use of computing facilities
        Regulation 29 of the University covers use of the University’s computing facilities, and
        Ordinance 9 of the University relating to student discipline covers abuse of facilities, available
        at: http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Policy on Computing & Telecommunications Usage
        Available at:
        http://www.hw.ac.uk/hr/htm/policies/Computing%20and%20Telecommunications%20U
        sage%20Policy.pdf
        Contact: Mr David Rundell, IT Policy Consultant

        Centrally controlled University Information and Computing Services (UICS)
        Information on centrally controlled University Information and Computing Services (UICS):
        location; systems and networks supported; news and service information; help and
        documentation; Student PC services; registration procedures for students and staff;
        printing/charges license and service information; electronic mail and dial–in advice and other
        general IT information available at: http://www.hw.ac.uk/cenWWW/



June 2010                                                                                        Page 82
        Contact: Mr David Rundell, IT Policy Consultant

        Availability of facilities and conditions of use
        Available at: http://www.hw.ac.uk/uics/Documents/conditions.html
        Contact: Mr David Rundell, IT Policy Consultant

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@jhw.ac.uk
        Mr David Rundell, Tel: 0131 451 3260, Email: D.R.Rundell@hw.ac.uk
        Information relating to facilities in Schools and Postgraduate Institutes is detailed in Part 2,
        section 15.2 of the Scheme

16.3    Other information facilities – Availability and conditions of use of other information facilities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        University Archive, Records Management and Museum Service
        The University Archive, Records Management and Museum Service develops policy and
        procedures for the management of the University’s records and coordinates compliance with
        Freedom of Information and Data Protection legislation. The Service develops the selection
        policy for the University archive and museum collections and provides access to the
        University’s Museum and Archive.

        Information available at: http://www.hw.ac.uk/archive/
        Contact: Ms Ann Jones, University Archivist, or Mr Brian Kelvin, Records Manager, Archive,
        Records Management & Museum Service

        University Records Management Policy
        Available at: http://www.hw.ac.uk/reference/HWURecordsPolicy04042002.pdf
        Contact: Ms Ann Jones, University Archivist, or Mr Brian Kelvin, Records Manager, Archive,
        Records Management & Museum Service

        Further contact details:
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk
        Mr Brian Kelvin, Tel: 0131 451 4140, Email: B.D.A.Kelvin@hw.ac.uk or archive@hw.ac.uk

16.4    Major strategy documents – High–level aims and strategies of information services units

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Broad strategic aims of the Library (Riccarton and Martindale)
        A statement available from: Ms Gill McDonald, Acting Librarian, Library

        Broad strategic aims of University Information and Computing Services (UICS)
        A statement available from: Mr David Rundell, IT Policy Consultant

        Broad strategic aims of University Archive, Records Management and Museum Service
        A statement is available from: Ms Ann Jones, University Archivist, Tel: 0131 451 3218/9,
        Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

        University Information and Computing Services (UICS): Service definition and service
        level agreements with external providers
        Available from: Mr David Rundell, IT Policy Consultant
        Further contact details:
        Ms Gill McDonald, Tel: 0131 451 3584, Email: G.A.McDonald@hw.ac.uk
        Mr David Rundell, Tel: 0131 451 3260, Email: D.R.Rundell@hw.ac.uk

16.5    Collections – Scope of major collections held by the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:



June 2010                                                                                       Page 83
        Museum and archive collections
        The University Archive, Records Management and Museum Service manages and provides
        access to the University’s museum and archive collections. The service is a Registered
        Museum under the Museums Libraries and Archives Council (formerly Resource) Museum
        Registration Scheme.
                The University and Museum Collections are governed by the University's Acquisition
                Policy and are focused on:

               the history and development of Heriot-Watt University and its predecessor bodies
                and the working lives of staff and students; within the broader historical context of
                Scottish education, science, industry and society
               the history of the Riccarton estate, on which the University’s Edinburgh campus is
                situated, and its surrounding communities
               the history and development of the University campuses, past and present
               the history and development of the Scottish textile industry, with an emphasis on the
                Borders
               Scottish art with emphasis on works by artists associated with the Edinburgh College
                of Art and the Scottish Borders Campus

        The University Museum and Archive Collections Acquisition and Disposal Policy is available
        at: http://www.hw.ac.uk/reference/acquisition-and-disposal-policy.pdf

        Summary information about the University’s collections is available at:
        http://www.hw.ac.uk/archive/
        http://www.scottishtextiles.org.uk/
        http://www.archiveshub.ac.uk

        Guides and catalogues to the collections are available from the University Archive, Records
        Management and Museum Service. These can also be accessed by inspections in the
        University Museum and Archive.

        The University has published three free guides to its heritage and collections:

        A Place to Discover: Your Guide to the Campus
        Art and Academia: Your Guide to the Art Collection
        Two Centuries of Learning: Your Guide to Heriot-Watt University’s Heritage

        These are available from the University Archive, Records Management and Museum Service
        or Corporate Communications.

        Access arrangements
        Archive and Museum: Edinburgh campus: open Monday and Tuesday 1.00 pm-4.00 pm or by
        appointment, Textile collection, Scottish Borders campus open: Wednesday: 10.30 am-3.00
        pm or by appointment.
        Access to the Archive and Museum and Textile Collection is free of charge.

        Conditions of access
        Material referenced by catalogues will generally be exempted as ‘otherwise accessible’ under
        s.25 of the Act, since it is available in terms of the ‘Library Facilities’ Class above.

        Further contact details:
        Ms Ann Jones, University Archivist, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or
        archive@hw.ac.uk
        Ms Angela Edgar, Curator, Tel: 031 451 3638, Email: A.M.Edgar@hw.ac.uk or
        archive@hw.ac.uk
        Mrs Helen Taylor, Archivist, Tel: 031 451 3638, Email: H.E.Taylor@hw.ac.uk or
        archive@hw.ac.uk




June 2010                                                                                   Page 84
16.6     Collection strategy – Collection management and preservation strategies, including policy
         on disposal of stock

         INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

         The University Collections Acquisition and Disposal Policy is available at:
         http://www.hw.ac.uk/reference/acquisition-and-disposal-policy.pdf

         The University Collections Management and Development Plan is published in the
         Collections Committee Annual Report to Court and is available from the University Archive,
         Records Management and Museum Service.

         Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
         Service, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

16.7     Open archives – Records held by the University’s archive facilities for permanent
         preservation and designated as open irrespective of the date of creation

         INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

         Collections management and development, acquisitions and disposal policies
         The University’s donated archives are acquired in accordance with the University Acquisition
         Policy. The University Museum and Archive Collections Acquisition and Disposal Policy is
         available at: http://www.hw.ac.uk/reference/acquisition-and-disposal-policy.pdf

         University Archive and Textile Collection
         Guides and catalogues to the collections are available from the University Archive, Records
         Management and Museum Service. These can also be accessed by inspection in the
         University Museum and Archive. 1

         Summary information about the University’s collections is available at:
         http://www.hw.ac.uk/archive/
         http://www.scottishtextiles.org.uk/
         http://www.archiveshub.ac.uk

         Access arrangements:
         Archive and Museum: Edinburgh campus: open Monday and Tuesday 1.00 pm-4.00 pm or by
         appointment, Textile collection, Scottish Borders campus open: Wednesday: 11 am-3.00 pm
         or by appointment. Access to the Archive and Museum and Textile Collection is free of
         charge.

         Contact: Ms Ann Jones, University Archivist, or Mrs Helen Taylor, Archivist, Archive, Records
         Management & Museum Service

         Conditions of access
         Material referenced by catalogues will generally be exempted as ‘otherwise accessible’ under
         s.25 of the Act, since it is available in terms of the ‘Library Facilities’ Class above.

         Further contact details:
         Contact: Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk
         Mrs Helen Taylor, Tel: 031 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

         University Archive and Textile Collection
         Summary catalogues and other information about the University’s institutional archives and
         third party archive material gifted to the institution for permanent preservation upon which
         access restrictions have been placed by the donor, available on the following websites:
         http://www.hw.ac.uk/archive/

1
  Archive services will not normally carry out research for enquirers on archival material covered by the
publication scheme.



June 2010                                                                                                   Page 85
         http://www.scottishtextiles.org.uk
         http://www.archiveshub.ac.uk
         http://www.nahste.ac.uk/
         http://www.gashe.ac.uk/
         http://www.hmc.gov.uk/nra/
         Archive guides and catalogues
         Guides and catalogues to the collections are available from the University Archive, Records
         Management and Museum Service. These can also be accessed by inspection in the
         University Museum and Archive. 2

         Contact: Ms Ann Jones, Archivist, or Mrs Helen Taylor, Archivist, Archive, Records
         Management & Museum Service

         Access arrangements
         Archive and Museum: Edinburgh campus: open Monday and Tuesday 1.00 pm-4.00 pm or by
         appointment, Textile collection, Scottish Borders campus: Wednesday: 10.30 am-3.00 pm or
         by appointment.
         Contact: Ms Ann Jones, Archivist, or Mrs Helen Taylor, Archivist, Records Management &
         Museum Service

         Conditions of access
         Material referenced by catalogues will generally be exempted as ‘otherwise accessible’ under
         s.25 of the Act, since it is available in terms of the ‘Library Facilities’ Class above.

         Archive services aim to be as open as possible. However, information may be withheld where
         it falls within one or more of the categories of exempt information as defined in Part 2
         sections 25 to 41 of the Freedom of Information (Scotland) Act, or by other legislation which
         prevents disclosure. Handling or copying of archives which are in a fragile condition may be
         restricted.
         Contact: Ms Ann Jones, Archivist, or Mrs Helen Taylor, Archivist, Records Management &
         Museum Service

         Copying and research services
         Copies of documents can be ordered in paper, photographic or electronic formats, depending
         on the format and condition of the originals.

         Permission to publish material from the Archive must be sought in advance from the
         University Archivist.

         Responsibility for obtaining copyright clearance rests with the applicant.

         ARMMS staff are happy to provide guidance on sources in the archives and will undertake
         simple searches of catalogued archives free of charge for the first 30 minutes. ARMMS
         provides a research service for more detailed searches of catalogued archives. For details of
         charges for reprographic and research services, contact: Mrs Helen Taylor, Archivist.

         Collection relating to Edinburgh and Scottish history
         A small collection of books and monographs about Edinburgh and Scottish history is
         available for consultation in the University Archive and Museum.

         Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
         Service.

         Collections of photographic and video materials held by Media Services
         Media Services holds a resource of contemporary images for use by the University. Images
         are retained as high quality printable objects with low resolution preview versions.


2
  Archive services will not normally carry out research for enquirers on archival material covered by the
publication scheme.



June 2010                                                                                                   Page 86
        Media Services also holds a video archive – a collection of film and video footage from the
        1960s to the present day. This archive is not fully catalogued.

        Further information on the photographic and video archives including arrangements for
        viewing, terms and conditions and costs is via: Mr Douglas Marsland, Manager, Audiovisual
        Service

        Collection held by the School of the Built Environment
        The School of the Built Environment curates a museum collection of about 300 historical
        artefacts associated with civil engineering, particularly instruments and bridge related items,
        on behalf of the Institution of Civil Engineers East of Scotland Region. The collection is
        exhibited mainly at each entrance to the Sir William Arrol Building and may be viewed at any
        time during normal University hours.
        Contact: Professor Roland Paxton, School of the Built Environment

        Further contact details:
        Ms Ann Jones, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk
        Mrs Helen Taylor, Tel: 031 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk
        Mr Douglas Marsland, Tel: 0131 451 8046, Email: D.S.Marsland@hw.ac.uk
        Professor Roland Paxton, Tel: 0131 451 4422, Email: R.A.Paxton@hw.ac.uk



17.     EXTERNAL AND COMMUNITY RELATIONS

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        In some instances information will be exempt from disclosure where it contains personal
        information, or information which, if released, may substantially prejudice the commercial
        interests of any person.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

17.1    Alumni – Arrangements for keeping in touch with former staff and students

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:




June 2010                                                                                      Page 87
        Services provided to alumni
        Ordinance 6 of the University relates to the Graduates Association, available at:
        http://www.hw.ac.uk/ordinances/
        Contact: Dr Margaret King, Assistant Registrar (Learning Strategies)

        Information about the Watt Club, the graduates association of the University, including
        benefits and services, alumni events and reunions, contact information, and office opening
        hours available at: http://www.hw.ac.uk/wattclub/
        Contact: Mr Alexander Buchanan, Head of Development Operations

        Description of constitution of the Watt Club (broad statistical information)
        Contact: Mr Alexander Buchanan, Head of Development Operations

        Watt Club Council remit, constitution, membership, dates of meetings, agendas,
        minutes, and papers
        Contact: Mr Alexander Buchanan, Head of Development Operations Tel: 0131 451 3639,
        Email: A.Buchanan@hw.ac.uk

        Further contact details:
        Dr Margaret King, Tel: 0131 451 3728, Email: M.King@hw.ac.uk
        Mr Alexander Buchanan, Tel: 0131 451 3639, Email: A.Buchanan@hw.ac.uk

17.2    Community Relations – Description of the facilities and services available to the local
        community

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        The following facilities open to the general public:

        Accommodation for visitors
        Available at: http://www.hw.ac.uk/catering/visitoracc.htm
        Contact: Mr Thomas Day, General Manager Hospitality Services, Tel: 0131 451 3668, Email:
        T.K.Day@hw.ac.uk

        Archive & museum facilities
        Available at: http://www.hw.ac.uk/archive/
        Contact: Ms Ann Jones, University Archivist, Archive, Records Management & Museum
        Service, Tel: 0131 451 3218/9, Email: A.E.Jones@hw.ac.uk or archive@hw.ac.uk

        Canteens / restaurant facilities
        Available at: http://www.hw.ac.uk/catering/internalcater.htm
        Contact: Mr Thomas Day, General Manager Hospitality Services, Tel: 0131 451 3668, Email:
        T.K.Day@hw.ac.uk

        Conference facilities (Edinburgh Conference Centre)
        Available at: http://www.edinburgh-conference.com/
        Contact: Mr Thomas Day, General Manager, Hospitality Services
        (Note: Edinburgh Conference Centre is a wholly owned company of the University – see also
        Subsidiary Companies in section 3.10)

        Events – A number of events (lectures etc) are open to the public. Information on
        forthcoming events is included in ‘University News and Events’ available at
        http://www.hw.ac.uk/news/
        Information is normally available in leaflet or poster form.
        Contact: Mrs Kirsty Macgregor, PR Manager, Tel: 0131 451 3598,
        Email: K.Macgregor@hw.ac.uk
        Health Service (NHS practice)
        Available at: http://www.hw.ac.uk/health/
        Contact: Mrs Carol Pearson, Practice Manager, Heriot–Watt University Health Service, Tel:
        0131 451 3010, Email: C.Pearson@hw.ac.uk



June 2010                                                                                    Page 88
        Services to industry
        Available at: http://www.trs.hw.ac.uk
        Contact: Mr Derek Brown, Legal Services Manager, Tel: 0131 451 3405, Email:
        D.G.Brown@hw.ac.uk

        Library
        Available at: http://www.hw.ac.uk/library/
        Contact – Edinburgh (Riccarton) Library: Ms Gill McDonald, Acting Librarian; Tel: 0131 451
        3584, Email: G.A.McDonald@hw.ac.uk
        Contact – Scottish Borders Campus (Martindale) Library: Mr Peter Sandison, Martindale
        Library Manager, Scottish Borders Campus, Tel: 01968 892155, Email:
        P.E.C.Sandison@hw.ac.uk

        Media Services (graphic, printing and audio–visual services)
        Contact: Mr Douglas Marsland, Media Services Manager, Audio–Visual Services, Tel: 0131
        451 8046, Email: D.S.Marsden@hw.ac.uk

        Music and Concerts at the University
        Available at: http://www.hw.ac.uk/music/
        Contact: Mr Steve King, Musician in Residence, Tel: 0131 451 3705, Email:
        S.King@hw.ac.uk

        Research Park (information and contact details in relation to tenancy opportunities)
        Available at: http://www.hw.ac.uk/research–park/
        Contact: Mr Jim Coyle, Manager, Research Park, Tel: 0131 451 4392, Email:
        J.W.Coyle@hw.ac.uk

        Sport and exercise facilities
        Available at: http://www.hw.ac.uk/sports/
        Contact: Mr Mike Fitchett, Director, Centre for Sport & Exercise, Tel: 0131 451 4392, Email:
        M.A.Fitchett@hw.ac.uk

        Students Association facilities (shop, bar, restaurant, club etc)
        Available at: http://www.hwusa.org
        Contact: Mr Mike Baron, General Manager, Heriot–Watt University Students Association, Tel:
        0131 451 4499, Email: M.Baron@hw.ac.uk

        External businesses on campus

        Hairdresser (Shear Magik)
        Tel: 0131 449 3145

        Nursery facilities
        http://www.pinocchiosnursery.co.uk/

        Blackwells bookshop
        http://bookshop.blackwell.co.uk/jsp/welcome.jsp

        Endsleigh Insurance company
        http://www.endsleigh.co.uk/web/policies/studentpos/index.html

        Royal Bank of Scotland
        http://www.rbs.co.uk/default.htm


17.3    Development activities – Promotional material relating to institutional fundraising objectives

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:




June 2010                                                                                      Page 89
        The deeds of the Heriot-Watt University Development Trust outlines the University’s
        fundraising objectives and the use to which funds within the Trust may be put:
         To manage the Trust Fund for the advancement of education, in furtherance of which but
            not otherwise the Trust shall seek
         To encourage and facilitate new developments in the research and teaching of the
            University
         To endow support for scholarships and staff positions
         To provide for the welfare of students and to enhance their educational experience
         To maintain and strengthen the links between the University, the national and
            international community and, in particular, the local community in Edinburgh, Midlothian
            and West Lothian
         Any other charitable purpose for the advancement of education which is acceptable to
            the University and may be approved by the Trustees

        Fundraising publications include: ‘Heriot-Watt Connections’; ‘Alumni fund: Creating
        Opportunities’ (brochure); and ‘Musical Ambitions’ (brochure), available from:
        Mr Alexander Buchanan, Head of Development Operations, Tel: 0131 451 3639, Email:
        A.Buchanan@hw.ac.uk

        The mission of the Development & Alumni Office is to build relationships with corporations,
        individuals and trusts in order to win support for University development objectives as
        detailed in the University Strategic Plan. Principal fundraising activities to date have been the
        Alumni Fund, corporate fundraising for scholarships and legacy fundraising.

        The University is in the process of developing a strategy statement with respect to future
        fundraising plans, and it is intended to include this in the publication scheme when it has
        been through relevant processes of approval.
        Contact: Mr Alexander Buchanan, Head of Development Operations, Tel: 0131 451 3639,
        Email: A.Buchanan@hw.ac.uk

17.4    Public Relations – Information created specifically to publicise facilities and activities

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        PRESS
        Press releases produced by the University and press cuttings relating to the University
        Available at: http://www.hw.ac.uk/news/
        Contact: Ms Caroline Dempster, Press Officer

        PROFILE INFORMATION
        Summary profile information on the University available at:
        http://www.hw.ac.uk/welcome/history.htm

        A leaflet providing a summary profile of the University is available from: Miss Karen Larter,
        Publications Officer

        Summary profile information on the University and its campus is produced for a variety of
        purposes, e.g. the main UK university guide books, or information for campus visitors
        Contact: Miss Karen Larter, Publications Officer

        ACTIVITIES/EVENTS

        Key publications/information publicising activities and events:

        Annual Review
        The most recent Annual Review (Report) available at: http://www.hw.ac.uk/annual-review/
        Contact: Miss Karen Larter, Publications Officer

        Network Magazine
        Available from: Ms Caroline Dempster, Press Officer



June 2010                                                                                        Page 90
        (Photocopied copies of earlier editions from Archive, Records Management & Museum
        Service)

        Heriot–Watt University Magazine
        Available from: Mrs Kirsty Macgregor, PR Manager

        University news and events
        Detailed in the Events Hub available at: http://www.hw.ac.uk/news/
        Contact: Mrs Kirsty Macgregor, PR Manager

        Music and Concerts at the University
        Available at: http://www.hw.ac.uk/music/
        Information is available in leaflet form. Contact: Mr Steve King, Musician in Residence

        Conferences and exhibitions held at the University
        Available at: http://www.hw.ac.uk/ppr/events.htm
        Contact: Mrs Kirsty Macgregor, PR Manager

        Research
        Information which publicises the University’s areas of research expertise including contact
        information is available through the ‘Media Guide’, ‘Research News’ and ‘Research Expertise’
        sections of the following page: http://www.hw.ac.uk/research/
        Contact: Ms Caroline Dempster, Press Officer

        News and events information produced by Schools and Postgraduate Institutes
        Information is detailed in Part 2, section 17 of the Scheme

        Further contact details:
        Ms Caroline Dempster, Tel: 0131 451 3443, Email: C.M.L.Dempster@hw.ac.uk
        Miss Karen Larter, Tel: 0131 451 3440, Email: K.Larter@hw.ac.uk
        Mrs Kirsty Macgregor, Tel: 0131 451 3598, Email: K.Macgregor@hw.ac.uk
        Mr Steve King, Tel: 0131 451 3705, Email: S.King@hw.ac.uk


18.         GOVERNMENT AND REGULATOR RELATIONS

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Exemptions
        Information that may substantially prejudice the commercial interests of any person, personal
        information, or information which would disrupt the effective conduct of public affairs will be
        excluded from publication.

        Guidance on accessing web addresses




June 2010                                                                                      Page 91
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

18.1    Funding body statistical reports and returns

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Strategic Plan
        Available at: http://www.hw.ac.uk/reference/stratplan.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk

        Information provided directly to the Scottish Further and Higher Education Funding
        Council (SFC) or via the Higher Education Statistics Agency (HESA)

        The University’s Aggregate Individualised Staff Record (summary form without personal
        details) return to HESA available from: Mrs Karen Nicol, HR Manager

        The SFC Early Statistics Return and the SFC Final Figures Return (summary form
        without personal details) available from: Ms Jean Campbell, Management Information Officer

        The SFC Mid–Year Financial Return available from: Mr Iain Harrison, Group Management
        Accountant

        The Strategic Plan Financial Forecast return available from: Mr Iain Harrison, Group
        Management Accountant

        Further contact details:
        Mrs Karen Nicol, Tel: 0131 451 3275, Email: K.A.Nicol@hw.ac.uk
        Ms Jean Campbell, Tel:0131 451 3383, Email: J.M.Campbell@hw.ac.uk
        Mr Iain Harrison, Tel: 0131 451 4045, Email: I.Harrison@hw.ac.uk

        Note: Information on data collected by the Higher Education Statistics Agency (HESA) is
        available on HESA’s own web pages at: http://www.hesa.ac.uk
        Contact: Ms Jean Campbell, Management Information Officer, Academic Registry, Tel: 0131
        451 3383, Email: J.M.Campbell@hw.ac.uk

        Note: Information on the regulatory framework established by the Scottish Further and Higher
        Education Funding Council (SFC) including Conditions of Grant information is available on
        SFC’s own web pages at: http://www.sfc.ac.uk

18.2    Other statutory reports – Information which the University is legally required to publish

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Published Annual Accounts
        The University’s published Annual Accounts (most recent) available at:
        http://www.hw.ac.uk/annual-review2008/accounts09.pdf
        Contact: Mr Nick Scott, Financial Accountant, Tel: 0131 451 4514, Email: N.Scott@hw.ac.uk

18.3    Information on student admission, progression, completion – Statistical information on
        these matters which the University is required by the Funding Council to publish

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:




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        Admissions
        Information is included in the University’s Admissions Office Annual Report
        Contact: Mrs Pat McLean, Admissions Officer

        Student Progression
        Summary progressions analysis by School, see summary statistics by School/programme
        below

        Graduate Destinations
        The ‘Destination of Leavers of Higher Education’ return to the Higher Education Statistics
        Authority (HESA) (most recent year) is available at
        http://www.hw.ac.uk/careers/helpforgraduates.php
        Contact: Ms Lorraine Burns Employer Liaison Officer, Careers Advisory Service

        The Careers Advisory service prepares an Annual Report providing information on graduate
        destinations.
        Contact: Mr Nick Thow, Director, Careers Advisory Service

        Summary Statistics by School/Programme
        The University provides a range of statistical information in the Annual Statistics Report. This
        includes data sets mostly including last 3 years relating to admissions, progression,
        graduating numbers and first destinations available at:
        http://www.hw.ac.uk/reference/annual_statistics.pdf
        Contact: Ms Lorna Kirkwood–Smith, Head of Executive Support Service, Executive Support
        Service

        Performance indicators in higher education
        From 1998 the four UK funding bodies developed indicators of the performance of higher
        education institutions. Since December 1999 Performance Indicators which provide
        summary comparative information have been published annually. Currently these include:
        Participation of under-represented groups; non-continuation of students following year of
        entry; resumption of study after year out (full-time first degree entrants); module completion
        rates (part-time undergraduates); participation of students in higher education in receipt of
        Disabled Students’ Allowance; students obtaining first degrees from full-time courses; and
        share of research output per share of research input (PhD awards and research grants and
        contracts obtained relative to staff costs and funding council funding). The last two reports
        are available on the Higher Education Statistics Agency (HESA) website at:
        http://www.hesa.ac.uk .
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service, Executive Support
        Service

        Higher Education Statistics Agency (HESA) published statistics
        HESA publishes annually statistics relating to: students in higher education institutions; and
        destinations of leavers from higher education. Information is available on HESA’s web pages
        at: http://www.hesa.ac.uk/products/home.htm. HESA levies a charge for published
        information in hard copy or on CD-ROM but do offer access to some free on-line statistics.

        Reports in hard copy are held by the University, and are available for reference by
        arrangement. Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service,
        Executive Support Service

        Further contact details:
        Ms Lorna Kirkwood–Smith, Tel: 0131 451 3631, Email: L.A.Kirkwood-Smith@hw.ac.uk
        Mr Ian Sutherland, Tel: 0131 451 8144, Email: I.Sutherland@hw.ac.uk
        Ms Lorraine Burns, Tel: 0131 449 5111, Email: L.Burns@hw.ac.uk
        Mr Nick Thow, Tel: 0131 451 3392, Email: N.Thow@hw.ac.uk




June 2010                                                                                      Page 93
        Part 2 – Information Specific to Particular Schools and Postgraduate Institutes with
        Contact Details


        This part of the Publications Scheme deals specifically with information which relates to the
        activities of Schools and Postgraduate Institutes. The relevant sections of the main
        Publication scheme are referred to.

        How to obtain current and archival information
        The listing for each class within this section includes details of who to contact to obtain the
        current versions of the information specified. This may include print outs of information on
        our website for individuals who do not have access to this facility, or provision of current
        information in the same class which might exist in other formats. Surviving earlier
        information, where it has been retained in accordance with the University’s archive policy, is
        available from the University Archive. Copies of information may be available in both paper
        and electronic formats depending on the age and condition of the original. For details of
        availability and charges for copies of archival information, contact: Mrs Helen Taylor,
        Archivist, Tel: 0131 451 3638, Email: H.E.Taylor@hw.ac.uk or archive@hw.ac.uk

        Manner of publication and fees
        Except where indicated, current information is usually available in paper and electronic
        formats. A fee is normally payable to cover production and postage costs. Where the amount
        of material requested in hard copy format is small we may waive charges. More information
        about how to access information and our charging policy is in the Introduction, 4 and 6.

        Guidance on accessing web addresses
        Hard copy users of the Heriot-Watt publication scheme are advised that close attention
        should be paid to certain web addresses or Uniform Resource Locators (URLs). Certain
        URLs which may appear to contain clear spaces within their address lines, may actually
        include underscores within their makeup. Any user of the publication scheme who
        experiences this or any other difficulty in accessing web information is advised to make
        contact with contact with Lorna Kirkwood-Smith, Executive Support Service: L.A.Kirkwood-
        Smith@hw.ac.uk or the individual designated within the relevant information class.

1.3     Contact information – How to contact the University

        Key contacts in all Schools and Postgraduate institutes:

        Built Environment:
        Available at: http://www.sbe.hw.ac.uk/ See also:
        Contact: Mrs Samantha Brown, Senior Administrator Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Available at: http://www.eps.hw.ac.uk/about/contacts.htm
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Available at: http://web.sls.hw.ac.uk/foi.html
        Groupings and links to all staff are also available at: http://web.sls.hw.ac.uk/foi.html
        Comprehensive contact information can be found in the sub grouping lists.
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Available at: http://www.sml.hw.ac.uk/
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk




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        Mathematical & Computer Sciences:
        Available at: http://www.macs.hw.ac.uk/
        Contact: Mrs Lorna Morrow, Head of Administration, School of Mathematical & Computer
        Sciences, Tel: 0131 451 3223, Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Available at: http://www.pet.hw.ac.uk/
        Contact: Dr Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 6672, Email:
        Andy.Gardiner@pet.hw.ac.uk

        Textiles & Design:
        Available at: http://www.tex.hw.ac.uk/staff.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Available at: http://www.ebsglobal.net/contact/contact-us
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

1.5    Opening hours – Opening hours of the University’s principal offices, facilities and services

        Opening hours of Schools and Postgraduate Institutes

        Built Environment:
        General office hours available at: http://www.sbe.hw.ac.uk/
        Main office hours are 9.00 am-12.30 pm and 1.45 pm-5.00 pm, Monday to Friday.
        Contact: Mrs Samantha Brown, Senior Administrator Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Available at: http://www.eps.hw.ac.uk/people.htm
        Main office hours are 9.00 am- 1.00 pm and 2.00 pm-5.00 pm, Monday to Friday.
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        General office hours available at: http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Textiles & Design:
        General office hours available at: http://www.hw.ac.uk/sbc/
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Management & Languages:
        General office hours available at: http://www.sml.hw.ac.uk/
        Contact: Ms Alison Scott, Administrative Officer–Communications Tel: 0131 451 8143, Email:
        A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        The School office is open for general enquiries from 09:30a.m. until 16:30p.m. Mondays to
        Fridays. For other staff availability, please contact Mrs Lorna Morrow, Head of
        Administration, Tel: 0131 451 3223, Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        General office hours available at:
        http://www.pet.hw.ac.uk/research/index.cfm?section=research
        Dr Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 3677, Email:
        Andy.Gardiner@pet.hw.ac.uk



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        Edinburgh Business School:
        General office hours (for the UK) 8.30 am to 5.30 pm (administration hours only)
        Contact: Mrs Connie Paton, Senior Secretary Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

3.6     Institutional structure – A description of the University’s major organisational units and how
        these relate to each other

        Information is available as follows:

        Description of the structure, broad responsibilities and activities of the University’s
        eight Schools/Postgraduate Institutes

        Descriptions of the structural composition, broad responsibilities and activities of Schools and
        Postgraduate Institutes are encompassed in the information available in their respective main
        web pages noted below. Further relevant documentation on internal school
        management/committee structures may exist. Please contact the appropriate contact
        individual listed.

        Built Environment:
        Information available at: http://www.sbe.hw.ac.uk/
        Contact: Mrs Samantha Brown, Senior Administrator Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Information available at: http://support.eps.hw.ac.uk/about/structure.htm
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Information available at: http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Information available at: http://www.sml.hw.ac.uk
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Information available at: http://www.macs.hw.ac.uk
        Contact: Mrs Lorna Morrow, Head of Administration, School of Mathematical & Computer
        Sciences, Tel: 0131 451 3223, Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Information available at: http://www.pet.hw.ac.uk/visitors/structure.cfm
        Contact: Dr Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 3667, Email:
        Andy.Gardiner@pet.hw.ac.uk

        Textiles & Design:
        Information available at: http://www.tex.hw.ac.uk/Internal_Docs/index.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Information available at: http://www.ebsglobal.net/about_ebs_6.asp
        Contact: Mrs Connie Paton, Senior Secretary Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

5.3     Strategies – Major institutional strategy documents

        Information is available as follows:



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        Individual School's and PGI's strategies for Learning & Teaching, Research and
        Knowledge Transfer and People and Organisational Development approved by the
        Planning & Management Executive & University Court

        Information relating to the strategic plans of Schools and Postgraduate Institutes is
        encompassed in the University’s Strategic Plan, Focus on the Future, available at:
        http://www.hw.ac.uk/reference/focus-on-the-future.pdf
        Contact: Ms Lorna Kirkwood-Smith, Head of Executive Support Service

        Further information is available as noted below. Note, some exemptions may apply.

        Built Environment:
        Available form: Mrs Samantha Brown, Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Available from: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041,
        Email: D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Available from: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel:
        0131 451 3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Available from: Mr George Lancaster, Finance Controller, Tel: 0131 451 3042, Email:
        G.W.Lancaster@hw.ac.uk

        Mathematical & Computer Sciences:
        Available from: Mrs Lorna Morrow, Head of Administration, School of Mathematical &
        Computer Sciences, Tel: 0131 451 3223, Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Available from: Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 3667, Email:
        Andy.Gardiner@pet.hw.ac.uk

        Textiles & Design:
        Available from: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Available from: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email:
        cp@ebs.hw.ac.uk

7.4     Research management structures – A description of the structures we use to manage our
        research activity

        Information is available as follows:

        School and Postgraduate Institute internal structures are described in their respective web
        pages noted below. Information outlines relevant research topics and the groups, projects,
        centres which play a role in the effective organisation and management of research activities.
        Further broad information on internal structures for supporting research, e.g., such as
        described in the School’s internal committee structure may be available. Contact is via the
        relevant individuals named below.
        Built Environment:
        Information available at: http://www.sbe.hw.ac.uk/ResearchandBusiness/index.htm
        Contact: Mrs Samantha Brown, Senior Administrator Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk




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        Engineering & Physical Sciences:
        Information available at: http://www.eps.hw.ac.uk/research/index
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Information available at: http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Information available at: http://www.sml.hw.ac.uk/research/index.html
        Contact: Professor Paul Hare, Director of Research, Tel: 0131 451 3483, Email: P.G.Hare@hw.ac.uk

        Mathematical & Computer Sciences:
        Information available at: http://www.postgraduate.hw.ac.uk/macs/
        Contact: Professor Howard Waters, Director of Research, School of Mathematical &
        Computer Sciences, Tel: 0131 451 3211, Email: H.R.Waters@hw.ac.uk

        Petroleum Engineering:
        Information available at: http://www.pet.hw.ac.uk/research/index.cfm
        Contact: Dr Steven McDougal, Tel: 0131 451 3677, Email: Steve.McDougall@pet.hw.ac.uk

        Textiles & Design:
        Information available at: http://www.tex.hw.ac.uk/research.html
        The School Staff Handbook (2003) available at:
        http://www.tex.hw.ac.uk/Internal_Docs/index.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

8.6     Consultancy services – How to get information about the University’s consultancy services

        Information is available as follows:

        Consultancy services provided by schools and postgraduate institutes
        The University’s Schools and Postgraduate Institutes undertake consultancy work on a
        commercial basis. Descriptions of areas of interest and activity which may not be wholly
        inclusive and which may represent areas of work which are subject to ongoing development
        in accordance with evolving portfolios and the strategic direction of the University are
        available from the contacts named below. Information on fees for commissioned work can
        also be advised.

        School of the Built Environment:
        Description available at: http://www.sbe.hw.ac.uk/ResearchandBusiness/index.htm
        Contact: Mrs Samantha, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Description available at: http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management and Languages:
        Contact: Robin Roslender, Director of Research, Tel: 0131 451 3716, Email:
        R.Roselender@hw.ac.uk




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        Contact: Mrs Sylvia Mackay, Finance Controller, Tel: 0131 451 3518, Email:
        S.Mackay@hw.ac.uk

        Mathematical & Computer Sciences:
        Information available at:http://www.macs.hw.ac.uk
        Contact: Professor Philippe de Wilde, Head of School of Mathematical & Computer Sciences,
        Tel: 0131 451 8306, Email: P.De_Wilde@hw.ac.uk

        Petroleum Engineering:
        Contact: Professor Simon Stewart, Head of Institute of Petroleum Engineering, Tel: 0131
        451 3120, Email: Simon.Stewart@pet.hw.ac.uk

        Textiles & Design:
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk


11      HEALTH & SAFETY

11.1    Policies – Policies, procedures and guidelines relating to health and safety

        Health & Safety Guidelines established in Schools and Postgraduate Institutes

        Information is available as follows:

        Built Environment:
        Information on local Health & Safety awareness and procedures is available at:
        http://www.sbe.hw.ac.uk/hs.htm
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Information available at: http://support.eps.hw.ac.uk/safety/index.htm
        Contact: Dr Julian Goodwin, Lecturer, Tel: 0131 451 4711, Email:
        J.A.S.Goodwin@hw.ac.uk

        Life Sciences:
        The School’s Policy document (2003) and other general information e.g. safety plans
        available at: http://web.sls.hw.ac.uk/foi.html
        The School of Life Sciences Safety Booklet (2003) available at:
        http://web.sls.hw.ac.uk/Health_and_Safety_files/Safety_Policy_2007.doc
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Information available at:
        http://www.sml.hw.ac.uk/undergraduate/documents/healthandsafety.doc
        Contact: Mr Eugene Boyle, School Safety Representative, Tel: 0131 451 3720, Email:
        E.Boyle@hw.ac.uk

        Mathematical & Computer Sciences:
        Information available from Donald Pattie, IS/IT Director, School of Mathematical & Computer
        Sciences, Tel: 0131 451 3241, Email: Donald.Pattie@hw.ac.uk

        Petroleum Engineering:
        Available at: http://www.pet.hw.ac.uk/visitors/safety_policy.cfm
        Contact: Mr Alastair Reid, Experimental Officer, Tel: 0131 451 4316, Email:
        alastair.reid@pet.hw.ac.uk

        Textiles & Design:



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        Available at: http://www.tex.hw.ac.uk/School_Documents/Safety%20Policy%2007.pdf
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        University Health & Safety guidelines only apply (see section 11 in the main part of the
        Publication scheme).


14          STUDENT ADMINISTRATION AND SUPPORT

14.1    Course information – Degree and other programmes offered by the University

        INFORMATION IN THIS CLASS CURRENTLY INCLUDES:

        Built Environment:
        Undergraduate programmes available at:
        http://www.sbe.hw.ac.uk/prospugrads/index.htm?pane=7
        MSc programmes available at: http://www.sbe.hw.ac.uk/postgraduate/index.htm
        Research areas available at: http://www.sbe.hw.ac.uk/ResearchandBusiness/index.htm
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Undergraduate programmes available at: http://www.undergraduate.hw.ac.uk/eps
        Post graduate courses (Taught and Research) available at:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        An overview and links of all courses within teaching programmes in the School available at:
        http://web.sls.hw.ac.uk/foi.html
        MSc programmes available at:
        http://www.sls.hw.ac.uk/
        Research areas and links to institutes available at:
        http://www.sls.hw.ac.uk/research.php
        Recent research publications available at:
        http://www.sls.hw.ac.uk/research.php
        Distance learning courses is available at:
        http://www.sls.hw.ac.uk/
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Information on undergraduate programmes available at:
        http://www.sml.hw.ac.uk/undergraduate/

        Course information relating to Management study at Scottish Borders Campus available at:
        http://www.sml.hw.ac.uk/undergrad/index.html
        The most recent Undergraduate Student Handbook containing information on courses,
        assessment and progression, policies and programmes, support services and other School
        information available at: http://www.sml.hw.ac.uk/undergraduate/handbooks.html
        Information on postgraduate programmes and study including access to postgraduate taught
        course handbooks is available at:
        http://www.sml.hw.ac.uk/postgraduate/
        Information on exchange programmes (2006/07) including a range of relevant advice on student
        support, facilities/services etc available at:
        http://www.sml.hw.ac.uk/undergraduate/archive/exchange.htm
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk



June 2010                                                                                    Page 100
        Mathematical & Computer Sciences:
        Information on all undergraduate programmes with links to University’s undergraduate prospectus
        available at: http://www.undergraduate.hw.ac.uk/macs/
        Information on all postgraduate programmes with is available via:
        http://www.postgraduate.hw.ac.uk/macs/
        Information on research study available at:
        http://www.macs.hw.ac.uk/macshome/projects.html
        Information is also available at: http://www.undergraduate.hw.ac.uk/macs/
        Contact: Undergraduate Admissions, Mrs Lorna Morrow, Head of Administration, Tel: 0131
        451 3223, Email: ugenquiries@hw.ac.uk
        Contact: Computer Science postgraduate Admissions, Mrs Jill Gunn, Postgraduate
        Admissions Administrator, Tel: 0131 451 3334, Email: J.P.Gunn@hw.ac.uk
        Contact: Mathematics and Actuarial Mathematics & Statistics Postgraduate Admissions: Miss
        Amanda Hearn, School Administrator, Tel: 0131 451 8337, Email: A.K.Hearn@hw.ac.uk

        Petroleum Engineering:
        An overview and links of all on–campus and distance learning study programmes research study
        and short courses available at: http://www.pet.hw.ac.uk/study/index.cfm
        Information on research areas of expertise and publications links available at:
        http://www.pet.hw.ac.uk/research/
        Contact: Dr Jim Somerville, Director of Learning & Teaching, Tel: 0131 451 3162,
        Email: Jim.Somerville@pet.hw.ac.uk

        Textiles & Design:
        An overview with links to all study programmes and the main University Undergraduate and
        Postgraduate prospectuses available at: http://www.tex.hw.ac.uk/about.html
        Information on research study available at:
        http://www.tex.hw.ac.uk/research.html
        Information on student placements available at: http://www.tex.hw.ac.uk/placement.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Information available at: http://www.ebsglobal.net/about_ebs_6.asp
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

        Summary descriptions of course modules:

        Built Environment:
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Information on online modules is available through the School’s home page at:
        http://www.eps.hw.ac.uk/
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Chemistry courses and modules available at: http://www.che.hw.ac.uk/
        Physics courses available at: http://www.phy.hw.ac.uk/studying/index.htm
        Electrical, Electronic and Computer Engineering courses available at:
        http://www.eps.hw.ac.uk/departments/elec-eng.htm
        Combined studies courses available at: http://www.undergraduate.hw.ac.uk/combined/
        Chemical Engineering courses available at: http://www.cpe.hw.ac.uk/
        Mechanical Engineering courses available at:
        http://www.undergraduate.hw.ac.uk/eps/mecheng/
        Dubai Campus courses available at: http://www.hw.ac.uk/dubai/eps/




June 2010                                                                                Page 101
        Life Sciences:
        Summary descriptions of modules available at: http://www.sls.hw.ac.uk/index.php
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Available at: http://www.undergraduate.hw.ac.uk/sml/

        Mathematical & Computer Sciences:
        Summary descriptions of modules areas at: http://www.macs.hw.ac.uk/info/
        See also: http://www.postgraduate.hw.ac.uk/macs/
        Contacts:
        Actuarial Mathematics and Statistics: Professor Andrew Cairns, Head of Actuarial
        Mathematics and Statistics: Tel: 0131 451 3245, Email: A.J.G.Cairns@hw.ac.uk
        Computer Science: Dr Greg Michaelson: Head of Computer Science, Tel: 0131 451 3245,
        Email: G.Michaelson@hw.ac.uk
        Mathematics: Professor Dugald Duncan, Head of Mathematics, Tel: 0131 451 3244, Email:
        D.B.Duncan@hw.ac.uk

        Petroleum Engineering:
        Summary descriptions of modules (on–campus and distance learning programmes) available
        via: http://www.pet.hw.ac.uk/study/course_index.cfm
        Contact: Dr Jim Somerville, Director of Learning & Teaching, Tel: 0131 451 3162, Email:
        Jim.Somerville@pet.hw.ac.uk

        Textiles & Design:
        Available at: http://www.tex.hw.ac.uk/undergraduate-courses.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Available at: http://www.ebsglobal.net/who-we-are/ebs-study-options
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

14.2    Recruitment and admissions – The University’s admissions procedures and policies

        School Open Days

        Information on School Open Days available as follows:

        Built Environment:
        Available at: http://www.sbe.hw.ac.uk/prospugrads/openday/index.htm
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Available from: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041,
        Email: D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Available at: http://www.sls.hw.ac.uk/contact.php
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Available at: http://www.sml.hw.ac.uk/undergraduate/ (undergraduate) and
        http://www.sml.hw.ac.uk/postgraduate/ (postgraduate)
        Contact: Ms Alison Scott, Administrative Officer–Communications Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk




June 2010                                                                                 Page 102
        Mathematical & Computer Sciences:
        Available from: Mrs Lorna Morrow, Head of Administration, Tel: 0131 451 3223, Email:
        L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Available from: Dr Jim Somerville, Director of Learning & Teaching, Tel: 0131 451 3162,
        Email: Jim.Somerville@pet.hw.ac.uk

        Edinburgh Business School:
        Available at: http://www.ebsglobal.net
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

14.4    Scholarships and bursaries – Scholarships and bursaries available to students

        Information on School/Postgraduate Institute scholarships/bursaries etc available as follows:

        Built Environment:
        Information for prospective research students on funding opportunities available at:
        http://www.sbe.hw.ac.uk/postgraduate/PGFeesandFunding.htm?pane=0
        For the above and information on undergraduate scholarships which apply contact: Mrs
        Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email: S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Information available at: http://waf.eps.hw.ac.uk/resources/funding_links.html
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk or foirep@eps.hw.ac.uk

        Life Sciences:
        Information available at: http://web.sls.hw.ac.uk/foi.html
        Contact for School information on studentships: Ms Maggie Dunn, Director of Administration,
        School of Life Sciences, Tel: 0131 451 3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Details of School Undergraduate Scholarships available at:
        http://www.sml.hw.ac.uk/undergrad/feesscholarships.html
        Contact: Ms Shona McIntyre, Administrative Officer, UG Recruitment, Admissions & Exchange, Tel:
        0131 451 3871, Email: S.McIntyre@hw.ac.uk

        Details of School Postgraduate Scholarships available at:
        http://www.sml.hw.ac.uk/postgrad/index.html
        Contact: Ms Stephanie Ashby, Postgraduate Administrative Officer, Tel: 0131 451 3485, Email:
        S.A.Ashby@hw.ac.uk

        Mathematical & Computer Sciences:
        Details of School scholarships and bursaries available at: http://www.macs.hw.ac.uk/info/
        See also:http://www.macs.hw.ac.uk/
        Contact: Mrs Lorna Morrow, Head of Administration, Tel: 0131 451 3223, Email:
        L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Information on undergraduate and postgraduate study available at:
        http://www.pet.hw.ac.uk/study/finance.cfm?study=further
        For the above and further information on any scholarships/bursaries available contact: Dr
        Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 3677, Email:
        Andy.Gardiner@pet.hw.ac.uk

        Edinburgh Business School:
        Information available at:
        http://www.ebsglobal.net/prosStudents_faq.asp
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk



June 2010                                                                                   Page 103
        Textiles & Design:
        Information on commercial activities and collaborations as well as contacts and basic
        commercial funding, available at: http://www.scholarships.hw.ac.uk/tex.jsp
        Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

14.9    Learning support provision – Description and availability of the academic and non–
        academic learning support provision offered by the University

        General information on student support:

        Information on support available through Schools and Postgraduate Institutes available as
        follows:

        Built Environment:
        Information for undergraduate students available at:
        http://www.sbe.hw.ac.uk/studentinfo/siug.htm Information is also included in the
        Undergraduate Student Handbook available at:
        http://www.sbe.hw.ac.uk/internal/electdesc/ughdbk.pdf

        Information for postgraduate students available at:
        http://www.sbe.hw.ac.uk/studentinfo/sipg.htm

        Information included in the Postgraduate Student Handbook available at:
        http://www.sbe.hw.ac.uk/internal/electdesc/pghdbk.pdf
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Available at:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk or foirep@eps.hw.ac.uk

        Life Sciences:
        Available at: http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Available in the School’s Handbook at:
        http://www.sml.hw.ac.uk/undergraduate/handbooks.html
        Contact: Mr Campbell Powrie, Administrative Officer, Tel: 0131 451 3554, Email: C.Powrie@hw.ac.uk

        Mathematical & Computer Sciences:
        Available at: http://www.macs.hw.ac.uk/info/
        Contact: Dr Roger Rist, Director of Learning & Teaching, Tel: 0131 451 3287, Email:
        R.J.Rist@hw.ac.uk

        Petroleum Engineering:
        Contact: Dr Andy Gardiner, Tel: 0131 451 3677, Email: Andy.Gardiner@hw.ac.uk

        Textiles & Design:
        The School Staff Handbook (2003) available at:
        http://www.tex.hw.ac.uk/School_Documents/staff-handbook.pdf
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk




June 2010                                                                                   Page 104
        Academic counselling, skills coaching, mentoring and other support provided by the
        University

        Information on mentoring support provided by Schools and Postgraduate Institutes available
        as follows:

        Built Environment:
        Information on School mentoring included in the Undergraduate Student Handbook available
        at: http://www.sbe.hw.ac.uk/internal/electdesc/ughdbk.pdf
        Postgraduate Student Handbook available at:
        http://www.sbe.hw.ac.uk/internal/electdesc/pghdbk.pdf
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Contact information relating to mentoring support is available at:
        http://web.sls.hw.ac.uk/foi.html
        Contact for above and any further relevant information: Ms Maggie Dunn, Director of
        Administration, School of Life Sciences, Tel: 0131 451 3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Available at: http://www.sml.hw.ac.uk/

        Available in the School’s undergraduate handbook available at:
        http://www.sml.hw.ac.uk/undergraduate/handbooks.html
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Information on the mentoring scheme available through links to main discipline areas at:
        http://www.macs.hw.ac.uk/
        This includes Actuarial Mathematics and Statistics student guide, Computer Science
        Undergraduate Handbook, and Mathematics Student Guide which includes information on
        mentor schemes.
        Contact: Mrs Lorna Morrow, Head of Administration, School of Mathematical & Computer
        Sciences, Tel: 0131 451 3223, Email: L.H.Morrow@hw.ac.uk

        Textiles & Design:
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130,
        Email: L.A.Lindsay@hw.ac.uk

        Edinburgh Business School
        Available at: http://www.ebsglobal.net
        Contact: Mrs Connie Paton, Senior Secretary Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

        Support for students with special needs:

        Information on support provided for students with special needs by Schools and
        Postgraduate Institutes available as follows:

        Built Environment:
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk




June 2010                                                                                 Page 105
        Engineering & Physical Sciences:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Available at:
        http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Contact for the above and any further relevant information: Ms Alison Scott, Administrative
        Officer–Communications, Tel: 0131 451 8143, Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Contact: Mrs Lorna Morrow, Head of Administration, Tel: 0131 451 3223, Email:
        L.H.Morrow@hw.ac.uk

        Textiles & Design:
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130,
        Email: L.A.Lindsay@hw.ac.uk

        Edinburgh Business School
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

14.10   Student liaison – The structure and functioning meetings of staff student committees/liaison
        groups

        Terms of reference, constitutions, memberships, dates, agendas, minutes and papers
        of staff/student liaison groups in the University’s Schools and Postgraduate Institute
        of Petroleum Engineering

        Information is available as follows:

        Built Environment:
        Available at: http://www.sbe.hw.ac.uk/studentinfo/siug.htm
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk


        Engineering & Physical Sciences:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk or foirep@eps.hw.ac.uk

        Life Sciences:
        Broad information on main School Committees and clerks with contacts including the
        School’s Staff/Student Committee available at: http://www.sls.hw.ac.uk
        Information on the postgraduate staff/student liaison group available at:
        http://www.sls.hw.ac.uk/contact.php
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Information including constitution of the undergraduate staff/student committee and links to
        committee minutes from 2003 is available at:
        http://www.sml.hw.ac.uk/undergraduate/ug-reps.htm
        Information including constitution on the postgraduate staff/student committee with links to
        committee minutes from 2003 is available at:
        http://www.sml.hw.ac.uk/postgraduate/staffstudent.html
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,



June 2010                                                                                    Page 106
        Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Information available at: http://www.macs.hw.ac.uk/info/
        Contact: Mrs Lorna Morrow, Head of Administration, Tel: 0131 451 3223,
        Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Contact: Dr Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 3677, Email:
        Andy.Gardiner@pet.hw.ac.uk

        Textiles & Design:
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

15.5    Professional accreditation of courses by external bodies – The nature and duration of
        accreditation by professional, statutory or regulatory bodies, including accreditation and
        monitoring reports

        Lists by School/Postgraduate Institute of other accrediting bodies and courses
        accredited, criteria met for accreditation, confirmation from relevant accrediting body
        of the terms of accreditation awarded and monitoring reports from accrediting bodies.

        Information is available as follows:

        Built Environment:
        A list of accrediting bodies relating to the School’s programmes available at:
        http://www.sbe.hw.ac.uk/prospugrads/accbodug.htm
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        A list of accrediting bodies relating to the School’s programmes available at:
        http://www.sls.hw.ac.uk/contact.php
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Contact: Ms Alison Scott, Administrative Officer–Communications Tel: 0131 451 8143, Email:
        A.L.Scott@hw.ac.uk or Mr Nick Paisley, Senior Lecturer, Tel: 0131 451 3550, Email:
        N.Paisley@hw.ac.uk

        Mathematical & Computer Sciences:
        Information available at: http://www.macs.hw.ac.uk/info/
        Contact:
        Actuarial Mathematics & Statistics: Professor Andrew Cairns, Head of Actuarial Mathematics
        and Statistics,
        Tel: 0131 451 3245, Email: A.J.G.Cairns@hw.ac.uk
        Computer Sciences: Dr Greg Michaelson, Head of Computer Science, Tel: 0131 451 8314,
        Email: G.Michaelson@hw.ac.uk
        Mathematics: Professor Dugald Duncan, Head of Mathematics, Tel: 0131451 3244, Email:
        D.B.Duncan@hw.ac.uk




June 2010                                                                                  Page 107
        Petroleum Engineering
        Contact: Mrs Dawn Skidmore, Institute Academic Administrator, Tel: 0131 451 3748, Email:
        Dawn.Skidmore@pet.hw.ac.uk

        Edinburgh Business School:
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

16.2    Computing facilities – Availability and conditions of use of computing facilities

        Information on local conditions of use covering computing facilities in Schools and
        Postgraduate Institutes available as follows:

        Built Environment:
        Information on School IT support and micro–lab facilities available at:
        http://www.sbe.hw.ac.uk/internal/electdesc/ughdbk.pdf
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Contact: Mr Hugh Conner, Senior Computing Officer, Tel: 0131 451 3337, Email:
        H.M.Conner@hw.ac.uk

        Life Sciences:
        IT contact information is available at: http://www.sls.hw.ac.uk/contact.php
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Information on School computing facilities, help, user information, microlabs available at:
        http://www.sml.hw.ac.uk/computing/
        Information is also included in the School’s undergraduate handbook available at:
        http://www.sml.hw.ac.uk/undergraduate/handbooks.html
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Information on School computing facilities available at:
        http://www.macs.hw.ac.uk/macshome/currentnew.html
        Contact: Donald Pattie, IS/IT Director, Tel: 0131 451 3421, Email: Donald.Pattie@hw.ac.uk

        Petroleum Engineering:
        Information on Institute computing facilities available at:
        http://www.pet.hw.ac.uk/resources/it_facilities.cfm
        Contact: Dr Ian Chisolm, Computer Systems Manager, Tel: 0131 451 3137, Email:
        Ian.Chisholm@pet.hw.ac.uk

        Textiles & Design:
        Information on School computing facilities provided via the Scottish Borders Campus,
        available at: http://www.hw.ac.uk/sbc/NewWEB/Campus_Services.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk

17.2    Community Relations – Description of the facilities and services available to the local
        community

        Information is available as follows:




June 2010                                                                                     Page 108
        Specialised facilities/services available in Schools and Postgraduate Institutes

        Specialised facilities or services may be available to external bodies by arrangement. For
        current information, associated terms and conditions and charges, contact is via individuals
        listed below:

        Built Environment:
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk

        Life Sciences:
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk

        Management & Languages:
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Contact: Mrs Lorna Morrow, Head of Administration, School of Mathematical & Computer
        Sciences, Tel: 0131 451 3223,
        Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Contact: Dr Andy Gardiner, Director of Learning & Teaching, Tel: 0131 451 3677, Email:
        Andy.Gardiner@pet.hw.ac.uk

        Textiles & Design:
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk


17.     Public Relations – Information created specifically to publicise facilities and activities

        News and events information produced by Schools and Postgraduate Institutes

        Information is available as follows:

        Built Environment:
        Available at: http://www.sbe.hw.ac.uk/news.htm
        Contact: Mrs Samantha Brown, Senior Administrator, Tel: 0131 451 8364, Email:
        S.M.J.Brown@hw.ac.uk

        Engineering & Physical Sciences:
        Available at: http://www.eps.hw.ac.uk/news.htm
        Contact: Mr David Nisbet, Administrator – Management Group, Tel: 0131 451 3041, Email:
        D.J.Nisbet@hw.ac.uk or foirep@eps.hw.ac.uk

        Life Sciences:
        Available at: http://web.sls.hw.ac.uk/foi.html
        Contact: Ms Maggie Dunn, Director of Administration, School of Life Sciences, Tel: 0131 451
        3182, Email: M.A.M.Dunn@hw.ac.uk




June 2010                                                                                       Page 109
        Management & Languages:
        School Newsletter available at: http://www.sml.hw.ac.uk/sml/newsandevents.html
        Contact: Ms Alison Scott, Administrative Officer–Communications, Tel: 0131 451 8143,
        Email: A.L.Scott@hw.ac.uk

        Mathematical & Computer Sciences:
        Available at: http://www.macs.hw.ac.uk/
        Contact: Mrs Lorna Morrow, Head of Administration, School of Mathematical & Computer
        Sciences, Tel: 0131 451 3223, Email: L.H.Morrow@hw.ac.uk

        Petroleum Engineering:
        Available at: http://www.pet.hw.ac.uk/news/index.cfm
        Contact: Dr Jim Somerville, Director of Learning & Teaching, Tel: 0131 451 3162,
        Email: J.Somerville@hw.ac.uk

        Textiles & Design:
        Available at: http://www.tex.hw.ac.uk/whatson.html
        Contact: Mrs Lesley Lindsay, School Administrator, Tel: 01896 892130, Email:
        L.A.Lindsay@hw.ac.uk

        Edinburgh Business School:
        Contact: Mrs Connie Paton, Senior Secretary, Tel: 0131 451 3926, Email: cp@ebs.hw.ac.uk




June 2010                                                                                  Page 110
Appendix 1

ORDINANCES AND REGULATIONS OF THE UNIVERSITY

As at April 2010, the Ordinances of the University include:
(1) Admissions and Matriculation
(2) Fees, Charges and Fines
(3) Students Association
(4) Requirements for Degrees, Diplomas and Certificates
(5) Conduct of Examinations
(6) Graduates Association
(7) Graduates of other Universities
(8) Deprivation or Revocation of Degrees or Other Awards
(9) Student Discipline
(10) School Committees
(11) Faculties and Faculty Boards (rescinded 21 March 2005)
(12) Deans of the University and Sub-Deans
(13) Election to Senate
(14) Appointment of Members of Senate to Court
(15) Academic Congress
(16) Appointment of Academic and Academic–Related Staff and of the Librarian
(17) Duties of Academic Staff
(18) Professor Emeritus
(19) Principal Emeritus
(20) The Academic Year
(21) Service of Notices
(22) Award of Degrees to Associates of the Heriot–Watt College
(23) Honorary Professor, Honorary Reader, Honorary Lecturer and Honorary Research Fellow
(24) Visiting Professor
(25) Title of Professorial Fellow, Research Fellow, Industrial Fellow and Honorary Fellow
(26) Heads of Departments
         Deputy Heads of Departments (guidelines approved by the Court)
(27) Appointment of the Principal
(28) Edinburgh College of Art
(29) Sports Union
(30) Appointment to the Court of Academic and Academic–Related Staff (formerly Appointment to the
Court of Members of Academic and Academic-Related Staff)
(31) Appointment to the Court of Members of Staff other than Academic and Academic–Related Staff
(rescinded)
(32) Appointment of the Vice–Principal
(33) Validation of Courses at Limerick Institute of Technology (rescinded by court in March 2007)
(34) Scottish College of Textiles (rescinded by Court in March 1999)
(35) Moray House College (rescinded by Court in March 1999)
(36) Approved Service Units
(37) Approved Teachers and Approved Tutors
(38) Courses of Study
(39) Procedures for Disciplinary Tribunal
(40) Appeals Procedure
(41) Grievance Procedure
(42) University and Court Business
(43) Approved Supervisors


As at April 2010, the Regulations of the University include:

(1) General (student–related)
(2) Admission
(3) Modular first Degrees
     Schedule 1A: Degree of Bachelor in Combined Studies
     Regulation 3 (Old): Non Modular First Degrees



June 2010                                                                               Page 111
(4) Postgraduate Diplomas and Graduate Diplomas
(5) Higher Degrees of Master (rescinded; Senate Council, 25 January 2006)
(6) Degree of Doctor of Philosophy
(7) Degree of Doctor of Science and Doctor of Engineering
(8) Degree of Doctor of Letters
(9) Assessments and Examinations
(10) Honorary Degrees
(11) Library
(12) Safety
(13) Ceremonial Processions
(14) Academic Dress
(15) Congregations
(16) Representation on a Faculty Board of Departments in other Faculties (rescinded; Senate
Council, 18 May 2005)
(17) Standing Committees of the Senate
(18) Postgraduate Certificates and Graduate Certificates
(19) Standing Committees of the Court
(20) Standing Joint Committees of the Court and the Senate
(21) Students Association
     By–Laws of the Students Association
(22) Inquorate Meetings
(23) Certificates for degrees, diplomas and certificates
(24) Common Seal of the University
(25) Elections from the Convocation to the Court
(26) Traffic Control and Parking
(27) Schools and Institutes
(28) Ordinances and Regulations Committee
(29) Use of University Computing Facilities
(30) Sports Union
     By–Laws of the Sports Union
(31) Authority of Heads of School and Examiners in Exceptional Circumstances
(32) Validation of Courses at Limerick Institute of Technology (rescinded; senate Council, 7 March
2007)
(33) Centre for Combined Studies
(34) Degree of Master of Business Administration
(35) Co–option to the Convocation
(36) Student Appeals
(37) Degree of Doctor of Engineering (EngD)
(38) Certificates and Diplomas of Higher Education
(39) Diploma in Industrial Training
(40) Senate Business Committee
(41) Degree of Doctor of Business Administration
(42) Formation of New Companies
(43) Degree of Doctor of Philosophy (by Published Research)
(44) Mixed–Mode Study – Modular First Degrees
(45) University Restructuring (Transitional Arrangements)
(46) Accreditation of Prior Learning
(47) Senate Council (rescinded; Senate 25 October 2006)
(48) Higher Degree of Master (Taught)
(49) Higher Degree of Master (Research)
(50) Student Discipline
(51) Degree Entry Programme (Dubai)
(52) Restructuring of the Academic Year (Transitional Agreement)




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Appendix 2

Heriot–Watt University

SCHOOLS AND POSTGRADUATE INSTITUTES

SCHOOLS:
School of the Built Environment
School of Engineering & Physical Sciences
School of Life Sciences
School of Management & Languages
School of Mathematical & Computer Sciences
School of Textiles & Design:

POSTGRADUATE INSTITUTES:
Institute of Petroleum Engineering
Edinburgh Business School *

* Note: Edinburgh Business School is a wholly owned company of the University. As one of the
Postgraduate Institutes of the University the School contributes to the University’s publication
scheme; however as a commercial company it is covered by the Freedom of Information (Scotland)
Act in its own right. The School has its own publication scheme.


KEY ADMINISTRATIVE SUPPORT SECTIONS:

For the purposes of the publication scheme, key administrative units include:
Archive and Records Management
Estate & Building & Services
Hospitality Services
Centre for Sport & Exercise
Corporate Communications
Development and Alumni Relations
Estate and Building Services
Educational Development Unit
Finance Office
Executive Support Service
Media Services
Health Service
Library
People and Organisational Development (incorporates Human Resources, Academic Enhancement
and Organisational Development)
Procurement Services
Recruitment & Admissions
Student Services (incorporates: Academic Registry; Careers Advisory Service; and Student Support
and Accommodation)
Technology & Research Services
University Information and Computing Services (UICS)




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Appendix 3

COMMITTEES OF COURT AND SENATE

For the purpose of the publication scheme major committees are defined as follows:

Committees of Court as at April 2010 include:
Audit Committee
University Collection Committee
Court Emergency Committee
Estate Strategy Committee
Finance Committee
Nominating and Review Committee
Staffing Strategy Committee
University UCU and EIS-ULA Joint Negotiating Committees
Endowments Committee

Committees of Senate as at May 2009 include:
Discipline Committee
Discipline Appeals Board
Fees Working Group
Honorary Degrees Working Group
Library Committee
Nominating Committee
Postgraduate Studies Committee
Quality Enhancement and Standards Committee
Senate Business Committee
Undergraduate Studies Committee
Ordinances and Regulations Committee (Joint Senate/Court)
Validation Committee

Other main University committees/boards:
General Convocation
Planning & Management Executive
Learning & Teaching Board
Research Co–ordination Board
Infrastructure Board

Previous Committees of Court *
Catering & Residences Committee
Development Committee
Fundraising Committee
General Services Committee
Historic Records Committee
Halls of Residence Committee
Halls of Residence and Refectory Committee
Naming of Buildings and Avenues at Riccarton Committee
Physical Recreation Committee
Refectories Advisory Committee
Review Board Appeals Committee
Residential Services (Riccarton) Committee
Riccarton Advisory Committee
Safety Committee
Staffing Committee
Superannuation Committee
Student Funds Disbursement Committee
University Health Service Committee
Works Committee




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Previous Committees of Senate *
Access & Admissions Committee
Adult Education Committee
Audio Visual Aids Committee
Chaplaincy and Welfare Committee
Welfare Committee (earlier constitution)
Welfare Consultative Group
Computer Policy Committee
Computer Users Sub–Committee
Micro–computer Users Sub–Committee
Computer Users Committee
Designating Committee
Discipline Appeals Board
Educational Policy Committee
Educational Technology Sub–committee
Entrance Requirements Committee
External Studies Committee
Higher Degrees Committee
Junior Technicians Training Scheme Committee
Library Departmental Representatives sub–committee
Library Consultative Committee
Overseas Committee
Publications Committee
Radiological Safety Committee
Senate–Student Committee
Safety (Laboratories and Workshops) Committee
Student Assessment Committee
Special Lectures Committee
Student Progress Committee
Student Progress Appeals Committee
University/Industry Liaison Committee
University–Schools Council
Steering Committee (University–Schools Council)

Previous Committees of Court and/or Senate and other committees *
Appointment of Principal Joint Committee
Appointment of Chancellor Joint Committee
Affiliation with Edinburgh College of Art Joint Committee
Appointments Advisory Committee
Academic Advisory (Validation) Committee
Academic Policy Committee
Amendments to Charter and Statutes Joint Committee
Charter and Statutes Committee
Computer Policy Joint Committee
Court/Senate Co–ordinating Committee
Environmental Studies Joint Committee
Finance and General Purposes Committee
Finance and General Purposes Joint Committee
Panel on Counselling
Panel on Development of University Committee
Panel on Accommodation
Panel on Community Relations and Recreation

Previous Faculty Boards/Committees *
Board of Faculty of Engineering
Board of Faculty of Science
Board of Faculty of Humanities
Board of Faculty of Economic & Social Studies
Board of Faculty of Environmental Studies



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Board of Faculty of Art and Design
Board of Studies in Art and Design
Board of Faculty of Textiles and Shadow Faculty of Textiles
Joint Course Committee Edinburgh College of Art

All requests for information relating to previous committees should be made to Ms Ann Jones,
University Archivist, Archive, Records Management & Museum Service, Tel: 0131 451 3218/9, Email:
A.E.Jones@hw.ac.uk or archive@hw.ac.uk




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