? Frequently Asked Questions in either the kitchen or bathroom, we will look to Delivering Decent carry out the adaptation as part of the Q: How long will the work take? refurbishment. A: The contractors will have a set number of days Q: What are you doing about energy Homes in each property to complete all the works, efficiency? dependant on the works which have been A: We are committed to increasing energy agreed. You will receive a schedule of work for efficiency within our housing stock and are your property before works starts and on each working in partnership with energy providers, scheme there will be a resident liaison officer to to provide energy efficiency improvements to discuss any issues with you. Q: How will you take care of my needs? properties which are having decent homes work. These improvements will make your property in your neighbourhood A: We will do everything we can to meet the more efficient and reduce its the carbon needs of each household and individual. If you emissions. Salix Homes will be inspected by the Audit Below is an outline of some of the types of works have any particular support needs, or have any Q: What about tower block external Commission in February 2010, and if successful including under the Salix Standard: questions or concerns please speak to the Project repairs? we should be able to access funding from • Security Improvements such as a ‘secure by Officer on your scheme so they can look at putting A: During the four year programme Salix Homes 2011/2012 to make all homes ‘Decent’ by 2015. design’ front and rear doors with multi point support plans in place. will deliver a programme of external structural locking. repairs to high rise and medium rise tower blocks This will be a massive project and will see all • Kitchen modernisation including a choice of Q: Can I choose what my home homes brought up to the Government’s ‘Decent improvements look like? in Central Salford. To minimise disruption to finishes for worktops, cupboard doors and customers living on these blocks, where possible Homes Standard’. handles. A: You will be able to choose from a range of materials that have been selected by Salix Homes we will deliver internal decent homes works at the • Bathroom modernisation including an electric same time as the external structural works. Investment in homes in Pendleton, bringing customers. These include material choices such over bath shower. them up to the Decent Homes Standard, will be as doors, worktops, kitchen cupboards, wall tiles Q: What if I live on a Sheltered or delivered through the Pendleton PFI scheme. For • Central heating systems using the most and floor tiles. Supported schemes? more information visit www.salford.gov.uk/pfi.htm efficient boilers. Q: What if I am a leaseholder or A: Sheltered and supported schemes will be or contact Salix Direct on 0800 218 2000. • Double glazed windows. owner occupier? brought up to the Salix Standard. On sheltered • Electrical improvements, which means either A: Before work commences on a particular area, schemes we are looking at some additional What is the Decent Homes Standard? fully updated or rewired with smoke detectors Salix Homes will offer leaseholders and owner improvements to these blocks to help support The Decent Homes Standard is a minimum fitted. occupiers the opportunity to take advantage of residents on these blocks. required Government standard for social • Loft and cavity wall insulation. ‘buying into’ the improvements. You will find out housing. The standard says that all homes must the type of works available, indicative costs and be: fit to live in, be in a reasonable state of repair, How will the works be carried out will be included in consultation events and have reasonably modern facilities and services, Before work starts we will write to you several activities before the work starts. and be warm and weatherproof. months in advance. You will then be visited by Leaseholders will be informed before any works if our Project Surveyors who will carry out a survey there is a contribution required towards the costs. The Salix Standard and explain what improvements are required. More information about this can be found in the Salix Homes, in partnership with Salford City Throughout the delivery of your Decent Homes Leaseholder Handbook or at www.salixhomes. Council, will deliver a higher specification of scheme officers from Salix Homes and our org/Leaflets2.htm. works that have been developed with customers partner contractors will be in contact with you by Q: What if i’m waiting for an and that are above the required minimum mail, phone and home visits to discuss the works. Adaptation? standard for social housing. We will work with you closely to ensure that you A: When we are carrying out home improvement are happy with the work and any issues that are works, we may be able to make adaptations to raised are dealt with quickly. your home to minimise any future disruption. For example, if you are due to have a kitchen or bathroom renewed and an adaptation is needed 52 Improving Homes Beechfarm Higher Broughton /Broughton Park Our Decent Homes Moorside Park 1 Programme 27 51 40 49 Salford Sports Village The money available for 2010/11 will be confirmed shortly. Kersal/Charlestown 8 56 48 Depending on the money available some schemes from 2011/12 45 39 58 50 31 may be brought forward into 2010. We will write to all residents 3 currently in the 2011/12 year to confirm to them if estates have been Claremont/Duchy/ 18 Albert brought forward into 2010/11. Beechfarm, Swinton 16 Park 44 28 57 5 6 The estate priorities for the programme have been developed with Pendleton College customers using up to date housing stock condition information. 33 29 15 19 The programme was designed to ensure investment is targeted in the areas Buille Hill 17 Hankinson Way Lower Broughton/ where it is most needed, achieves value for money and there is minimum Park 35 Greengate/Trinity 12 20 25 disruption for customers. 30 43 26 36 47 24 If you have any difficulty locating your home on the map or have any questions 41 55 about the four year programme please contact The Programmes Team on 23 Salford 10 University 0161 779 8051 or email email@example.com. Weaste/Seedley 38 46 Pendleton 54 Due external factors this programme may be subject to change. Residents 13 affected by any changes will be notified with appropriate notice. 21 11 4 Diamond House 2 34 1 22 37 2013/2014 42 2011/2012 1. Beechfarm Estate Phase 3 32 2012/2013 9 1. Beechfarm Estate Phase 1 1. Beechfarm Estate Phase 2 29. Fairhope Estate Ordsall/Islington 2. Broadway Estate 30. Grey Friars Court 3. Duchy Estate Phase 1 18. Broughton aquired Estate 20. Greengate Phase 2 7 4. Islington Estate Phase 1 19. Brunswick Estate 31. North Clifden Lane Estate 14 5. Lissadel Street Estate 20. Greengate Estate Phase 1 22. Oldfield Road Estate Phase 2 54 6. London Street Estate 3. Duchy Estate Phase 2 32. Ordsall Centre Estate 2014/2015 53 82 7. Ordsall Lane Estate Phase 1 4. Islington Estate Phase 2 33. Park Road Estate 8. Racecourse Estate 21. Langworthy Road Estate 34. Phoebe Street Estate 44. Albion Stadium Estate 9. Regents Park Estate 22. Oldfield Road Estate Phase 1 35. Southgarth Estate 45. Bury New Road Estate 10. Spike Island/Riverside Estate Phase 1 7. Ordsall Lane Estate Phase 2 36. Tootal Estate 46. Cressington Close 11. Arthur Millwood Court 10. Spike Island/Riverside Estate Phase 2 37. Trafford Road Roundabout Estate 47. Devonshire Road Estate 12. Black Friars Court 23. Magnolia Court 38. Weaste Steel Estate 48. Hightown Estate 13. Canon Hussey Court 24. Mulberry Court 39. Ascot Court 49. Mandley Park Estate 54. Windsor/Albion Estate 14. Nine Acre Court 25. New Bank Tower 40. Oakhill Court 50. Meadowgate Estate 55. Canon Green Court The larger circles are for schemes that 15. Alexander Gardens 26. Riverbank Tower 41. Sycamore Court 51. Northumberland Street Estate 56. Cheshill Court 52. Rainsough Brow Estate need to be completed over a number 16. Muirhead Court 27. Broomedge 42. Queen Alexandra Close 57. Longbow Court 17. Springbank 28. Heraldic Court 43. White Friars Court 53. South Ordsall Estate 58. Rialto Gardens of years due to the size of the schemes.