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Amy Carpenter has a strong track record of providing HR leadership in a broad range of industry sectors. For hospitality, architectural and financial services, as well as advertising, marketing and media firms, she was able to link business vision and strategy to determine the most appropriate human resource programs. Through well-honed project management skills, she can drive change management and OD initiatives from development through implementation. Amy is a decision maker adept at complexity reduction, restructuring/reorganizing resources and ensuring Best Practices for compliance and conflict resolution.
AMY CARPENTER West New York, NY 07093 ♦ 646-285-2750 ♦ email@example.com DIRECTOR OF HUMAN RESOURCES Organizational Development / Talent Management / Employee Communications / Ethics & Compliance Recruiting / Needs Assessment / Benefits / HRIS / Conflict Resolution / Performance Metrics / Training I have a strong track record of providing HR leadership in a broad range of industry sectors. For hospitality, architectural and financial services, as well as advertising, marketing and media firms, I was able to link business vision and strategy to determine the most appropriate human resource programs. Through well-honed project management skills, I can drive change management and OD initiatives from development through implementation. A decision maker adept at complexity reduction, restructuring/reorganizing resources and ensuring Best Practices for compliance and conflict resolution, I can make an immediate impact by: Improving organizational development to gain competitive advantages Recruiting, training and mentoring high-performance, cross-functional staff Evaluating benefits programs and implementing cost-effective solutions Working across corporate departments and remote offices to find and mentor talent CAREER HISTORY WITH SELECTED ACCOMPLISHMENTS Human Resources Director, David Barton Inc., 2010 to 2011. Recruited to build HR infrastructure for $30M hospitality/fitness center chain, including federal, state and local compliance, recruiting, talent management, benefits plan design, compensation structure and worker's compensation plan until recent company merger. Built organization development plan for $30M firm. Growing chain of David Barton high-end fitness centers needed organizational development infrastructure to ensure corporate culture was preserved. Recruited to develop and implement a comprehensive HR and OD program for six gyms in four states. HR Director, FXFowle Architects, LLP, 2008 to 2010. For $10M firm, directed all HR functions and administration with staff of 18. Managed oversight of 40% RIF for New York City and Dubai offices. Developed employee ranking guidelines for RIF program. Faced with realization the economy was going to hit FXFowle Architects, management planned for downsizing. Suggested GE approach of forced ranking. Successfully separated A-players from underachievers, allowing for a 40% reduction in force to remain profitable. Designed and implemented new mentoring program. FXFowle Architects had failing mentor program. Recruited to created new program materials with concise goals. Developed pilot program to ensure movement and satisfaction. Several mentees passed certification as registered architects and went on to become LEED certified. HR Director, Rapp Collins Worldwide, 2004 to 2008. Directed HR for $250M agency. High volume full-cycle recruiting. Streamlined processes for NY/Dallas/LA sites, established intern program and led talent management. Overhauled inefficient performance reviews. Inherited Rapp Collins performance review system that was time-consuming and lightly regarded. Held focus groups to learn likes and dislikes. Created OD plan with 360 feedback and SMART goals. Trained leaders on delivery. Participation jumped to 90% versus 25% in old plan. Successfully recruited head of growing healthcare division. Charged with leading executive search for Rapp Collins division. Presented options to Managing Director, focusing on best candidate with healthcare qualifications. The selected candidate performed above expectation and was eventually promoted to Global Chief Client Officer. AMY CARPENTER PAGE TWO West New York, NY 07093 ♦ 646-285-2750 ♦ firstname.lastname@example.org CAREER HISTORY WITH SELECTED ACCOMPLISHMENTS – CONT. HR Mgr., Dennis Publishing US, 2000 to 2004. Department head, overseeing five staff for $300M firm in NYC, Los Angeles and San Francisco. Led HRIS, 401k design and implementation. Planned and staged employee events. Created 401k matching program to heighten retention. Placed in charge of recruiting/retention when Dennis Publishing was at the height of its success. Convinced CFO and President on cost/benefit of a 401k match. Improved competitive recruiting stance and employee morale. Participation in plan jumped from 20% to 65%. Compensation & Benefits Specialist, American Business Financial Services, 1997 to 2000. Assisted with all HR functions, created and implemented new employee training, wrote offer letters and contracts, interviewed new talent and conducted new hire orientation, evaluated benefit plan design and conducted open enrollments. Assistant Business Mgr., Jamedia Advertising, 1995 to 1996. Managed office and worked on print ads for clients. Broadcast Business Coordinator, Messner Vetere Berger McNamee Schmetterer, 1991 to 1995. Worked with producers to complete production contracts and with talent agencies to secure talent. EDUCATION BA from the Rutgers University in Communications. ASSOCIATIONS Member of: Society for Human Resource Management (SHRM). National Association of Professional Women (NAPW). Media Human Resource Association. CHARITABLE ACTIVITIES Donate time to Streetwise Partners, working with under-privileged people looking to enter/re-enter the job market. PERSONAL INTERESTS Horseback riding, ice skating, tennis and antiquing.
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