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									                    Program Level Outcome Assessment Spreadsheet Instructions
                                             Applicable to the 2002/2003 Academic Year
                                                    Version 0.1 edited: 2/14/2003

Introduction
           The intent of this spreadsheet is to provide a means for each program to present the results of their
           assessment processes in a systematic fashion that is comparable to the reports of all other programs on
           campus.
           It is anticipated that the first use of this spreadsheet will be somewhat burdensome but that subsequent uses
           will involve a minimum of effort to accomplish the assessment. Please request assistance from the Associate
           Vice Provost for Academic Affairs (AVPAA) in the Office of Academic Affairs if you have questions or require
           assistance in understanding these tables.

           It is assumed that there are within your program sufficient spreadsheet skills to edit the required tables. If you
           have trouble with any part of the spreadsheets please contact the AVPAA for assistance.

           To aid you in filling out this table, comments have been scattered throughout the spreadsheets. You can get
           rid of these by right clicking on the cell the comment is attached to then either hiding or deleting the comment.
           We have also included sample data from the Civil Engineering program as an example of how the tables are
           to be used. Edit the entries to match your program.
           The edited version of this spreadsheet for each course is to be submitted to the AVPAA by June 1st of each
           year.

Instructions
           When setting up the spreadsheet, change the name of the file to reflect the program that it is being used to
           assess. Please use the same naming convention.

           Edit the information in the upper left hand corner of the sheet tabbed: Outc Results.

                                                            Instructions                                                                    Editing Frequency

                                                   Sheet tab: Outc Results

                                           Table 1: Assessment of Program Outcomes

           Published Program Outcomes:
                                                                                                                                   Edit ONLY when program outcomes in the
           Edit this part of the table to match the program outcomes that you have currently listed in your program's           assessment plan change. This should be a rare
           assessment plan. You will probably need to add and delete rows here.                                                  event that includes input from your constituent
                                                                                                                                                     groups.
           Outcome Indicators:
                                                                                                                                 Edit ONLY when you add or delete assessment
           Edit this part of the table to match the assessment tools that you have currently listed in your program's            tools in your assessment plan. This should be
           assessment plan. You will probably need to add and delete columns here.                                              done only with input from the program faculty and
                                                                                                                                         possibly the constituent groups.
           Grade:
           This is the "grade" that your assessment tool would indicate for performance relative to the associated
           outcome. In some cases, this grade can be determined by some computational procedure that compares the
                                                                                                                                Edit these EVERY YEAR. This is what your tools
           results of the assessment to some expected performance value. In many cases, this will be a judgment call
                                                                                                                                        are telling you about performance.
           by the program faculty based on what they are seeing in the data and/or experience that came out of the
           application of the indicated assessment process.
           The grades enter into the spreadsheet should meet the standard listed as follows:
           A = Honor grade; indicates comprehensive mastery of the outcome. Performance is exemplary. There is no
           way to improve performance on this outcome.
           B = Indicates a high level of performance in meeting the outcome. Performance is more than acceptable but
           is not exemplary.
           C = Indicates a satisfactory level of performance in meeting the outcome. Performance relative to this
           outcome meets minimum standards.
           D = Indicates that some level of performance has been achieved but that the level achieved is not acceptable.
           F = Indicates failure to achieve this outcome in any reasonable sense.
           NG = No Grade. The assessment tools are not used to measure the associated outcome.

           Plus and Minuses may be added to the grades to indicate degrees of accomplishment.

           NOTE: A grade MUST be assigned to each cell or an error will result. All grades are upper case and
           without spaces before, within, or after.

           Values:

           The values entered here correspond the the grades entered on the line above. The scale is a 4.0 scale. The
                                                                                                                                These are automatically computed values. There
           associated values are: A = 4.0, B = 3.0, C = 2.0, D = 1.0, F = 0.0. A PLUS adds 0.3 to the grade value. A
                                                                                                                                              is no need to edit.
           MINUS subtracts 0.3 from the grade value.
Weights:
It is recognized that not all indicators are as significant as others when evaluating performance. The "weights"
allow you to give different weight to each indicator. In general a "1" should be used for any indicator that is a
strong indication of performance on a particular outcome. A "0.5" should be used for indicators that are not as This should not change unless your assessment
strong or are anecdotal in nature. For example, if your assessment tool did not return good results for           tools change or there is a change in opinion of the
reasons such as low return, it did not measure accurately for some reason, or any other reason that makes         program faculty concerning the applicability of the
the results suspect or of lesser value, you should enter a 0.5 for that measurement. If you have a high degree                           tool.
of confidence in the correlation between the results of the assessment and the associated outcome then enter
a 1.0.
Current Year Results:

These cells contain the weighted average of all the tool results for a given outcome. Particularly verify that all These are automatically computed values. There
tools are accounted for if you added to the list of tools. These weighted averages will be mapped to the           is no need to edit unless columns were added that
university outcomes and matched with similar results from other programs.                                                  do not appear in final computation.

5 Year Trend Data:
It is important to follow trends, particularly when working with the imprecise data of assessment. This part of    Edit EVERY YEAR, including the data from the
the table should go back up to five years if you have such data available.                                                     prior assessments

                                       Sheet Tab: Outc Analysis

                            Table 2: Analysis of Outcome Assessment Results
The purpose of this table is to provide analysis on the meaning of the results listed in Table 1. As an
                                                                                                                  Edit EVERY YEAR. This is section interprets the
alternate, a word processing document can be provided (electronically) that accomplishes the same purpose.
                                                                                                                              current year's results
This table gives the program's interpretation of the results and explains the significance of the results.

If an alternate word processing document is used, please provide it in a format compatible with the latest
version of MS Word. The discussion must be made relative to each outcome individually. Also include the
corresponding resulting numerical value and grade from table.


                                   Sheet Tab: Recommendations

                 Table 3: Program Improvement Recommendations Based on Assessment
This table is a critical part of the improvement process. After discussing the results of your assessments with
your constituent groups, it is time to recommend improvements to the program. Recommendations need to
be recorded and tracked.                                                                                                       Update EVERY YEAR.
Record all improvement recommendations based on the current year's assessment. Identify the outcomes
that the improvement recommendation is intended to enhance. Some rationale for the proposed action is
suggested to tie the recommendation to the issues discussed in Table 2.
State the resource implications associated with each suggestion.

Also include all prior year recommendations that have not been previously completed. For the
recommendations listed in prior years, indicate the action that was taken to implement the recommendation.
          Program Outcomes Assessment
                               Program                                Associate of Applied Science, Computer Systems Technology
                       Department Chair                               John Durham
                         College/School                               Kodiak College
                         Academic Year                                2006/2007
          Campus Assessment Coordinator                               Thia Falcone
                                                                                                                                          TABLE 1
                                                                                                                         PROGRAM OUTCOMES ASSESSMENT RESULTS
                                                                                                                                                                                                                                                                                                               Current
                                                                                                                                                                                                      Indicators                                                                                                                                 5 Year Trend Data
                                                                                                                                                                                                                                                                                                                Year




                                                                                                                                                                                                                                               (Internal/Program) N=1
                                                                                                                                                                                                                                                Graduate Exit Survey



                                                                                                                                                                                                                                                                        Graduate Exit Survey
                                                                                                                                                                                                     Internship Evaluation
                                                                                                                                                          National Certification




                                                                                                                                                                                                                                                                                                                 Weighted Average
                                                                                                                                                                                                                                                                         (Institutional) N=1
                                                                                                                                                                                   Student Outcome




                                                                                                                                                                                                                             Employer Survey




                                                                                                                                                                                                                                                                                               Alumni Survey
                                                                                                                                             Grade Data




                                                                                                                                                                                                                                                                                                                                    2005/2006



                                                                                                                                                                                                                                                                                                                                                2007/2008



                                                                                                                                                                                                                                                                                                                                                            2008/2009



                                                                                                                                                                                                                                                                                                                                                                        2009/2010



                                                                                                                                                                                                                                                                                                                                                                                    2004/2005
                                                                                                                                                                                       Surveys
                                                                                                                                                                 Tests




                                                                                                                                                                                                                                                                                                   N=0
                                                                                                                             Grade           A-                  C                                   A-                      NG                                                A                 NG              B+                 A-                                               B
                                                                      Install, configure, update, maintain, and
                                                                  1   administer operating system and utility                Value          3.59           2.85                                      3.50                    0.00                                        4.00                  0.00              3.49               3.78                                            3.11
                                                                      software
                                                                                                                             Weight         0.50           0.50                                      1.00                    0.00                                        0.50                  0.00

                                                                                                                             Grade           A-               NG                                     A-                      NG                                                A                 NG              A-                 A-                                              B-
                                                                      install, configure, and repair computer system
                                                                  2   hardware and software using a variety of test          Value          3.59           0.00                                      3.50                    0.00                                        4.00                  0.00              3.65               3.78                                            2.89
                                                                      instruments and trouble-shooting skills
                                                                                                                             Weight         0.50           0.00                                      1.00                    0.00                                        0.50                  0.00
                           Published ProgramObjectives/Outcomes




                                                                                                                             Grade           B+               NG                                     A-                      NG                                                A                 NG              B+                 A-                                               B
                                                                      Design, install, configure, administer,
                                                                  3   troubleshoot, and certify peer-to-peer and             Value          3.24           0.00                                      3.50                    0.00                                        4.00                  0.00              3.56               3.73                                            3.11
                                                                      client/server networks
                                                                                                                             Weight         0.50           0.00                                      1.00                    0.00                                        0.50                  0.00
                                                                                                                             Grade           NG               NG                                     A-                      NG                                                A                 NG              B-                 A-                                               B
                                                                      Install, configure, program, and manage the
                                                                  4                                                          Value          0.00           0.00                                      3.50                    0.00                                        4.00                  0.00              2.75               3.76                                            3.11
                                                                      hubs, switches, and routers for a network
                                                                                                                             Weight         0.50           0.00                                      1.00                    0.00                                        0.50                  0.00
                                                                                                                             Grade           A-                                       B+             A-                      NG                        A                       A                 NG              A-                 A-                                              B-
                                                                      Communicate effectively both internally and
                                                                  5   externally and function on multidisciplinary           Value          3.44                                    3.35             3.50                    0.00               3.77                     4.00                  0.00              3.62               3.63                                            2.91
                                                                      teams
                                                                                                                             Weight         0.50                                    0.50             1.00                    0.00               1.00                     0.50                  0.00
                                                                                                                             Grade           A-                                                      A-                      NG                                                A                 NG              B+                 B+                                              C+
                                                                      Identify, formulate, and solve business
                                                                  6                                                          Value          3.44                                                     3.50                    0.00                                        3.80                  0.00              3.56               3.54                                            2.29
                                                                      problems
                                                                                                                             Weight         0.50                                                     1.00                    0.00                                        0.50                  0.00

                                                                      Track, manage, and evaluate various                    Grade           NG                                                      A-                      NG                                                A                 NG              A-                 B+                                               B
                                                                      information technology implementation
                                                                  7                                                          Value          0.00                                                     3.50                    0.00                                        4.00                  0.00              3.67               3.54                                            3.11
                                                                      strategies and projects from begin to end with
                                                                      project management software                            Weight         0.00                                                     1.00                    0.00                                        0.50                  0.00

                                                                      Identify and analyze network security issues,          Grade           B+               NG                                     A-                      NG                                                A                 NG              B+                 A-
                                                                      and maintain and protect the confidentiality of
                                                                  8   all users and files within a network through           Value          2.87           0.00                                      3.50                    0.00                                        4.00                  0.00              3.47               3.69
                                                                      the use of permissions, privileges, and rights
                                                                      while administering a domain-level network             Weight         0.50           0.00                                      1.00                    0.00                                        0.50                  0.00


                                                                                                                        Blank and shaded = Tool does not measure this published outcome.
                                                                                                                        Weights: 0.5 = Tool gives anecdotal indication of published outcome.
                                                                                                                                    1 = Tool is a good measure of the published outcome




Submitted 6-18-07                                                                                                                       cfecb35a-7bdb-4c3b-873c-a80ac72018ff.xls                                                                                                                                                                                                       Outcome Results
                    Program Outcomes Assessment Discussion
                                                    Program         Associate of Applied Science, Computer Systems Technology
                                            Department Chair        John Durham
                                              College/School        Kodiak College
                                              Academic Year         2006/2007
                               Campus Assessment Coordinator        Thia Falcone

                                                             TABLE 2
                                             ANALYSIS OF OUTCOME ASSESSMENT RESULTS

                        Note: Alternatively, an electronic word-processing document compatible with MS Word may be substituted for this table.

                                        Outcome                       Result                                                    Explanation of the Results
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                                                                               had been met at a level far exceeding average. Grade data, which consists of grades as well as pass and completion rates
                        Install, configure, update, maintain, and              in core courses, indicates that the outcome has been met at a level that exceeds average. The evaluation of the program
                      1 administer operating system and utility         B+     intern's performance (N=1) indicates that the outcome was met at a level that exceeds average. National Certification
                        software                                               Testing (N=1) indicates that the outcome was met at a level consistent with average (see Table 3B for more information).
                                                                               Employer Surveys were not administered because no program participants or graduates were employed in the field. The
                                                                               Alumni Survey was not administered because this assessment cycle saw the first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                                                                               had been met at a level far exceeding average. Grade data, which consists of grades as well as pass and completion rates
                        install, configure, and repair computer
                                                                               in core courses, indicates that the outcome has been met at a level that exceeds average. The evaluation of the program
                        system hardware and software using a
                      2                                                 A-     intern's performance (N=1) indicates that the outcome was met at a level that exceeds average. National Certification
                        variety of test instruments and trouble-
                                                                               Tests did not measure this outcome . Employer Surveys were not administered because no program participants or
                        shooting skills
                                                                               graduates were employed in the field. The Alumni Survey was not administered because this assessment cycle saw the
                                                                               first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                                                                               had been met at a level far exceeding average. The evaluation of the program intern's performance (N=1) indicates that
                        Design, install, configure, administer,                the outcome was met at a level that exceeds average. Grade data, which consists of grades as well as pass and
                      3 troubleshoot, and certify peer-to-peer          B+     completion rates in core courses, indicates that the outcome has been met at a level well above average. National
                        and client/server networks                             Certification Tests did not measure this outcome . Employer Surveys were not administered because no program
                                                                               participants or graduates were employed in the field. The Alumni Survey was not administered because this assessment
                                                                               cycle saw the first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                                                                               had been met at a level far exceeding average. The evaluation of the program intern's performance (N=1) indicates that
                        Install, configure, program, and manage
                                                                               the outcome was met at a level that exceeds average. No course was held during the assessment cycle to measure
                      4 the hubs, switches, and routers for a           B-
                                                                               performance on this outcome. National Certification Tests did not measure this outcome . Employer Surveys were not
                        network
                                                                               administered because no program participants or graduates were employed in the field. The Alumni Survey was not
                                                                               administered because this assessment cycle saw the first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                                                                               had been met at a level far exceeding average. The same graduate confirmed the level of performance in a Graduate Exit
                                                                               Interview. Grade data, which consists of grades as well as pass and completion rates in core courses, indicates that the
                        Communicate effectively both internally
                                                                               outcome has been met at a level that exceeds average. The evaluation of the program intern's performance (N=1)
                      5 and externally and function on                  A-
                                                                               indicates that the outcome was met at a level that exceeds average. Student Outcome Surveys administered to students in
                        multidisciplinary teams
                                                                               program core courses indicate that the outcome was met at a level well above average. Employer Surveys were not
                                                                               administered because no program participants or graduates were employed in the field. The Alumni Survey was not
                                                                               administered because this assessment cycle saw the first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                                                                               had been met at a level far exceeding average. Grade data, which consists of grades as well as pass and completion rates
                        Identify, formulate, and solve business                in core courses, indicates that the outcome has been met at a level that exceeds average. The evaluation of the program
                      6                                                 B+
                        problems                                               intern's performance (N=1) indicates that the outcome was met at a level that exceeds average. Employer Surveys were
                                                                               not administered because no program participants or graduates were employed in the field. The Alumni Survey was not
                                                                               administered because this assessment cycle saw the first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                        Track, manage, and evaluate various                    had been met at a level far exceeding average. Grade data was not used because no course that could be used to
                        information technology implementation                  measure this outcome was held during the assessment cycle. The evaluation of the program intern's performance (N=1)
                      7                                                 A-
                        strategies and projects from begin to                  indicates that the outcome was met at a level that exceeds average. Employer Surveys were not administered because no
                        end with project management software                   program participants or graduates were employed in the field. The Alumni Survey was not administered because this
                                                                               assessment cycle saw the first graduate of the program.
                                                                               One student -- the first to graduate from the program -- indicated on the institutional Graduate Exit Survey that the outcome
                        Identify and analyze network security
                                                                               had been met at a level far exceeding average. The evaluation of the program intern's performance (N=1) indicates that
                        issues, and maintain and protect the
                                                                               the outcome was met at a level that exceeds average. Grade data, which consists of grades as well as pass and
                        confidentiality of all users and files
                      8                                                 B+     completion rates in core courses, indicates that the outcome has been met at a level well above average. National
                        within a network through the use of
                                                                               Certification Tests did not measure this outcome . Employer Surveys were not administered because no program
                        permissions, privileges, and rights while
                                                                               participants or graduates were employed in the field. The Alumni Survey was not administered because this assessment
                        administering a domain-level network
                                                                               cycle saw the first graduate of the program.




Submitted 6-18-07                                                                       cfecb35a-7bdb-4c3b-873c-a80ac72018ff.xls                                                                               Outcome Analysis
Program Improvement Recommendations Based on Assessment
                                                                                                                             Program       Associate of Applied Science, Computer Systems Technology
                                                                                                                     Department Chair      John Durham
                                                                                                                       College/School      Kodiak College
                                                                                                                       Academic Year       2006/2007
                                                                                                        Campus Assessment Coordinator      Thia Falcone


                                                  TABLE 3A
                          PROGRAM IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

   Rec. No.                           Recommendation                              Outcome(s)      Rationale for the Recommendation           Resource Implications        Action Taken


                                                                                               Microsoft has changed the test. The
                                                                                               expectation for passing the test now is that
                                                                                               the test-taker will have had several years of
                                                                                               experience in the field plus one year of
                Eliminate Microsoft National Certification Tests from "National                education. The test, then, no longer                                  Modification to
      1                                                                               all                                                    None
                Certification Test" indicators                                                 measures what students as the associate's                             Assessment Plan
                                                                                               degree level are expected to learn. (The
                                                                                               recommendation is also to keep the
                                                                                               CISCO, A +, and Network + tests as
                                                                                               indicators ofr the program.)




     Submitted 6-18-07                                                    cfecb35a-7bdb-4c3b-873c-a80ac72018ff.xls                                         Program Recommendations
Process Improvement Recommendations Based on Assessment
                                                                                                                              Program        Associate of Applied Science, Computer Systems Technology
                                                                                                                      Department Chair       John Durham
                                                                                                                        College/School       Kodiak College
                                                                                                                        Academic Year        2006/2007
                                                                                                         Campus Assessment Coordinator       Thia Falcone


                                                    TABLE 3B
                            PROCESS IMPROVEMENT RECOMMENDATIONS BASED ON ASSESSMENT

     Rec. No.                           Recommendation                           Outcome(s)        Rationale for the Recommendation             Resource Implications             Action Taken
                                                                                                Small population of total institution
                                                                                                graduates and even smaller population of
                                                                                                                                             Time                         Preliminary discussions at the
                    Develop an institutional schedule and revise the Alumni                     program graduates (1 total); above
        1                                                                   1, 2, 3, 4, 7, 8, 9                                              Modification to the          level of the campus
                    Survey instrument to be used across programs                                average post-graduation mobility with
                                                                                                                                             Assessment Plan              Assessment Committee
                                                                                                students; limited campus and program
                                                                                                resources

                                                                                                a. modify all scales to a 4-point scale to
                                                                                                more closely resemble and compare with       Time                         Preliminary discussions at the
        2           Review and modify assessment surveys                              all       other institutional instruments              Modification to the          level of the campus
                                                                                                b. update instruments for increased          Assessment Plan              Assessment Committee
                                                                                                efficacy




      Submitted 6-18-07                                                    cfecb35a-7bdb-4c3b-873c-a80ac72018ff.xls                                                 Process Recommendations
Grade Table
     A         4     0    F
    A-        3.7   0.2   F+
     B         3    0.7   D-
    B-        2.7   0.9   D
    B+        3.3   1.2   D+
     C         2    1.6   C-
    C-        1.7   1.9   C
    C+        2.3   2.2   C+
     D         1    2.6   B-
    D-        0.7   2.9   B
    D+        1.3   3.2   B+
     F         0    3.6   A-
    F+        0.3   3.9   A
    NG

								
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