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									                                               Course Title: Information Technology Fundamentals

Unit:        Computer Basics


    Content
Standard(s) and            Students will:
   Depth of                1. Distinguish between input and output devices, including monitor, keyboard, mouse, and scanner.
  Knowledge                2. Utilize mathematics skills to convert between two number systems, including decimal, binary, and hexadecimal.
   Level(s):



                           Students will:
   Learning
                           1. Identify various types of input devices.
Objective(s) and
                           2. Demonstrate proper installation and configuration of input devices.
   Depth of
                           3. Demonstrate proper installation and configuration of output devices.
  Knowledge
                           4. Identify the types of output devices.
   Level(s):
                           5. Convert two number systems including decimal, binary and hexadecimal.

   Essential           How will future changes in input and output devices affect how people will process information? Why are number systems
  Question(s):         important in the computing process?

                                                       Suggested Instructional Activities Rigor &         Suggested Materials, Equipment and
                 Content Knowledge
                                                           Relevance Framework (Quadrant)                        Technology Resources
   1.         Types of Input Devices                 Demonstration
        a.    Keyboard                               Brainstorming/Discussion
        b.    Mouse                                  Field Trips                                       Support Materials
        c.    Microphone                             Cooperative Learning
        d.    Scanner                                Inquiry
        e.    Digital Cameras                        Worksheets                                        Handouts
        f.    Webcam                                 Guided Practice
        g.    Barcode readers                        Worksheets
        h.    Fingerprint Scanners                   Guest Speaker
        i.    Other input devices                    Problem Based Learning                            Internet
   2.         Types of Output Devices                Work-Based Learning
        a.    Monitors/Video Displays
        b.    Printers
        c.    Speakers
        d.    Other output devices
   3.      Numbering Systems
        a. Types
              1. Decimal
              2. Binary
              3. Hexadecimal
        b. Importance to the computing process
        c. Boolean operations

Unit                Students will successfully demonstrate the connection, configuration and use of input and output devices. Students will create a
Assessment:         sentence converting binary code to the correlating text.

Unit/Course         Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology.
CTSO Activity:



Unit/Course
                    Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or
Culminating
                    hardware issues.
Product:

Course/Program Credential(s):         Credential     Certificate      Postsecondary Degree        University Degree       Other:
                                              Course Title: Information Technology Fundamentals

Unit:   Hardware Installation


    Content
Standard(s) and        Students will:
   Depth of            3. Perform computer maintenance and upgrading of computer components and portable devices.
  Knowledge            4. Practice basic procedures of installing configuring, optimizing, and upgrading printers and scanners.
   Level(s):



                        Students will:
   Learning
                       1. Successfully install portable devices.
Objective(s) and
                       2. Use the troubleshooting process to assess various problems and determine necessary upgrades.
   Depth of
                       3. Upgrade or recommend upgrades of computer hardware to improve functionality.
  Knowledge
                       4. Demonstrate the procedures for installing and configuring printers.
   Level(s):
                       5. Demonstrate the procedures for installing and configuring scanners.

Essential           Why is upgrading computer hardware and software a critical part of information technology management? What benefits or
Question(s):        problems relate to the use of portable devices?

                                                    Suggested Instructional Activities Rigor &           Suggested Materials, Equipment and
               Content Knowledge
                                                        Relevance Framework (Quadrant)                          Technology Resources
1. Maintaining computer components                Simulations                                        Computers
   a. Upgrading hardware                          Demonstration                                      Internet
      1) Determine Processor Speed                Case Studies                                       Support Materials
      2) Checking and upgrading RAM               Brainstorming                                      Lab Equipment
      3) Video Cards                              Laboratory                                         Textbooks
      4) Sound Cards                              Research                                           Computers
      5) Motherboards                             Work-based Learning                                PDA (optional)
      6) CPU                                                                                         Scanner
      7) Other components, input and output                                                          Printer
          devices
   b. Maintaining portable devices
      1) Hard drives
      2) Wireless Components
      3) PDA/Smart Phones
      4) Flash drives
       5) Media players
       6) Other portable devices
2. Installing, configuring and optimizing
   a. Installing printers
       1) Hardware
       2) USB and Parallel Cabled
       3) Appropriate drivers
   b. Installing scanners
       1) Hardware
            a) USB or Parallel Cabled
       2) Drivers
       3) Scanning and OCR Software

Unit
                    Demonstrations, Teacher observations, Quizzes, Simulations
Assessment:

Unit/Course
CTSO Activity:      Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology.



  Unit/Course
                    Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or
  Culminating
                    hardware issues.
   Product:

Course/Program Credential(s):         Credential     Certificate      Postsecondary Degree        University Degree       Other:
                                                       Course Title: Information Technology Fundamentals

Unit:       Software Installation


     Content
 Standard(s) and             Students will:
    Depth of                 5. Identify fundamentals of using operating systems.
   Knowledge                 6. Perform basic configuration and optimization by updating and upgrading operating systems.
    Level(s):




    Learning                  Students will:
 Objective(s) and            1. Analyze the functions and purposes of an operating system.
    Depth of                 2. Describe the evolution of operating systems.
   Knowledge                 3. Describe the primary types of operating systems.
    Level(s):                4. Perform basic functions to configure or upgrade the operating system.


Essential                How could changes in operating systems affect the way people use computers? Why is upgrading the operating system an
Question(s):             important factor in effective computing?

                                                             Suggested Instructional Activities Rigor &       Suggested Materials, Equipment and
                 Content Knowledge
                                                                 Relevance Framework (Quadrant)                      Technology Resources
1.        The purpose of an Operating System.              Demonstrations                                  Support Materials
2.        Operating systems types:                         Simulations
3.        History of operating systems                     Laboratory                                      CDs
4.        DOS systems                                      Instructional Technology
5.        GUI systems                                      Research                                        Lab Equipment
     a.   MAC
     b.   Windows                                                                                          Computers
     c.   Linux
6.        Functions of an operating system                                                                 Internet
7.        Graphical user interface components
     a.   Tool bar, menu bar, title bar, status bar,                                                       Software
          help menus
     b.   Initializing programs                                                                            Printer
     c.   Multi-tasking
   d. File Management
   e. Programs
      1) Installing
      2) Use
      3) Removal
   f. Control Panel
   g. Utilities
   h. Hardware installation
   i. Virus Protection
   j. Firewalls
8.    Upgrading software
   a. Operating Systems
   b. ROM
   c. Drivers
      1) Printer, Scanner, etc.
9. Application and Other software

Unit
                   Quizzes, Demonstrations, Teacher observations
Assessment:

Unit/Course
CTSO Activity:     Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology.



Unit/Course
                   Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or
Culminating
                   hardware issues.
Product:

Course/Program Credential(s):        Credential     Certificate      Postsecondary Degree        University Degree       Other:
                                             Course Title: Information Technology Fundamentals

Unit:    Troubleshooting and Maintenance

                         Student will:
                        7. Utilize troubleshooting techniques for personal computer components and portable devices.
     Content
                        8. Perform preventive maintenance on personal computer components and portable devices, operating systems, and
 Standard(s) and
                            computer security systems.
    Depth of
                        9. Identify tools, diagnostic procedures, and troubleshooting techniques for operating systems, printers and scanners, and
   Knowledge
                            security.
    Level(s):
                       10. Demonstrate the construction of a computer system, including the installation of hardware and software.
                       11. Demonstrate configuring, upgrading, and optimizing security.


                         Students will:
    Learning                1. Utilize troubleshooting methods for solving problems components and portable devices.
 Objective(s) and           2. Demonstrate use of Windows Safe Mode in identifying problems.
    Depth of                3. Perform preventative maintenance on hardware.
   Knowledge                4. Perform necessary software updates.
    Level(s):               5. Identify processes needed to troubleshoot printer, scanner or security problems.
                            6. Describe the benefits of security and anti-virus software.

Essential            How does preventative maintenance reduce the frequency of computer problems? Why is updated security software essential?
Question(s):         How important is your skill level in troubleshooting computers?

                                                     Suggested Instructional Activities Rigor &          Suggested Materials, Equipment and
               Content Knowledge
                                                         Relevance Framework (Quadrant)                          Technology Resources
1.      Types of problems:                         Demonstrations                                      Computers
2.      OS Setup Problems                          Simulations
        a.     Memory problems                     Laboratory                                          Simulation Software / Computer Kits
        b.     Drivers                             Research
3.      Startup Problems                           Guided Practice                                     Support Materials
        a.     Hardware configuration problems     Cooperative Learning
        b.     Software and OS problems            Project-based Learning                              Handouts
4.      Operational Problems                       Work-based Learning
        a.     Using applications                                                                      Web sites
        b.     Security problems
        c.     Registry errors                                                                         Internet
        d.     File operations
      e.      Printing
      f.      Using portable devices
5.    Upgrade problems
      a.      Insufficient hard drive size
      b.      Insufficient memory
      c.      Incompatible device drivers
      d.      Error codes
6.    Troubleshooting:
7.    Virus and Security problems
8.    Safe Mode
9.    Utilizing Windows Task Manger
10.   Network Connections
11.   System Tools
      a.      Backup
      b.      Control Panel
      c.      Disk Cleanup
      d.      Disk Defragmenter
      e.      System Information
      f.      System Restore
12.   Checking hard drive space
13.   Checking memory
14.   Restoring registry
15.   Upgrading
16.   Hardware
17.   Memory
18.   Operating System Software
19.   Application Software
20.   Bios
21.   Drivers
22.   Building a computer:
23.   Installing hardware
      a.      Motherboard
      b.      CPU
      c.      RAM
      d.      Other components
24.   Installing software
      a.      Operating Software
      b.      Security Software
Unit
                  Performance Tasks, simulations, quizzes
Assessment:

Unit/Course       Students will prepare for participation in the FBLA, DECA or Skills USA competitive events.
CTSO Activity:



Unit/Course
                  Students will demonstrate a variety of installation, upgrade and troubleshooting activities on a PC with various software or
Culminating
                  hardware issues.
Product:

Course/Program Credential(s):       Credential     Certificate      Postsecondary Degree        University Degree       Other:
                                              Course Title: Information Technology Fundamentals

Unit:      Career Opportunities

                         Student will:
     Content            12. Determine career and entrepreneurial opportunities, responsibilities, and educational and credentialing requirements
 Standard(s) and            related to the information technology industry.
    Depth of            13. Use communication skills effectively when communicating with customers and colleagues.
   Knowledge            14. Exhibit job-related professional behavior, including confidentiality, respect for the customer and customer’s property, and
    Level(s):               adherence to privacy laws.
                        15. Interpret research data to predict anticipated changes in computer systems.


                           Students will:
                          1. Research employment opportunities related to technology support and services.
    Learning              2. Research employment by industry.
 Objective(s) and         3. Analyze recommended educational and certification credentials for networking professionals.
    Depth of              4. Design personal career pathway plans.
   Knowledge              5. Discuss interviewing techniques.
    Level(s):             6. Demonstrate professional communication skills with colleagues and customers.
                          7. Research new and emerging technologies to determine future trends.
                          8. Determine the impact of recently developed technologies.

                     What are the dominant jobs within the region? How do you determine the needed degree/experience/certification employment
      Essential      requirements? How important is your skill level for IT occupations? Why is respect the privacy of a customer’s property and
     Question(s):    information necessary? What pending changes in technology will affect careers in information technology and why is continuing
                     education so important?


                                                      Suggested Instructional Activities Rigor &            Suggested Materials, Equipment and
               Content Knowledge
                                                         Relevance Framework (Quadrant)                            Technology Resources
1.       Employment and Careers                     Research careers in Information Technology      Computers
      a. Job Types                                  Support using the U.S. Department of Labor
            1) Network Analyst                      Bureau of Labor Statistics Occupational Outlook Support Materials
                2)   Network Technician             Handbook site --- http://www.bls.gov/oco/
                3)   Technical Support                                                              Handouts
                4)   Helpdesk Technician            Brainstorming
                5)   Network Specialist
                6)   Technical Writer                                                                   Web Sites
2.      Job Demand by Industry (to include the      Case Studies
industries dominant within the geographic area).
3.      Requirements for IT careers:                                                                    Internet
        a.      Education                           Field Trips
        b.      Salary
        c.      Roles and Responsibilities                                                              Email
        d.      Travel                              Mock Interviews
        e.      Working Independently
        f.      Time Management
        g.      Professional Credentials            Group investigation
4.      Professional Communication
        a. Internal vs. External communications
        b. Handling irate customers                 Observation logs
        c. Reading between the lines
        d. Questioning Types
        e. Open Ended                               Oral Presentation
        f. Closed
        g. Nonverbal and verbal communication
            skills                                  Research
        h. Professionalism
5.      Predicting changes to computer systems
         a. Emerging technologies offering          Role playing
             career opportunities
         b. Historical evolution of operative
             systems.                               Work-based Learning
         c. Innovations to current hardware and
             software

Unit
                    Oral presentation, Teacher observation, Performance Tasks, and Role Plays
Assessment:

Unit/Course         Students are required to wear business professional clothing during mock interviews in preparation for participation in the Skills
CTSO Activity:      USA, DECA or FBLA competitive events.



Unit/Course         Students are to present information during a multimedia presentation.
Culminating
Product:
Course/Program Credential(s):   Credential   Certificate   Postsecondary Degree   University Degree   Other:
                                                  Course Title: Information Technology Fundamentals

Unit:        Network Basics


     Content
                       Students will:
 Standard(s) and
                         16. Identify fundamental principles of networks.
    Depth of
                         17. Demonstrate configuring, optimizing and upgrading networks.
   Knowledge
                         18. Identify tools, diagnostic procedures, and troubleshooting techniques for networks.
    Level(s):



                               Students will:
    Learning
                              1. Define terms associated with networks.
 Objective(s) and
                              2. Explain the purpose of networks.
    Depth of
                              3. Identify the components of a network.
   Knowledge
                              4. Differentiate between wide are and local area networks.
    Level(s):
                              5. Describe uses of networks.


Essential              Why are networks a vital component of society? How do differing types of networks offer challenges for network security?
Question(s):

                                                         Suggested Instructional Activities Rigor &        Suggested Materials, Equipment and
                 Content Knowledge
                                                            Relevance Framework (Quadrant)                        Technology Resources
1.      Terms                                           Demonstration                                   Support Materials
        a.       LAN
        b.       WAN                                    Guided Practice                                 Networking Equipment/Supplies
        c.       NIC
        d.       Protocols                              Cooperative Learning                            Lab Equipment
                 1)     TCP/IP
                 2)     IPX/SPX                         Instructional Technology                        Computers
                 3)     ICMP
                 4)     UDP                             Project-based Learning                          Internet
                 5)     RIP
                 6)     BGP                             Work-based Learning                             Software
                 7)     HTTP
                 8)     FTP                                                                             Printer
        e.       PING                                                                                   Simulations
      f.     TELNET
      g.     Media                                                                                  Wired Network
      h.     Routers
      i.     Access Points                                                                          Wireless Network
      j.     Subnet Mask
      k.     Hubs
      l.     Switches
      m.     Repeater
      n.     Hosts
      o.     VLAN
2.    Troubleshooting
      a.     IP Address
      b.     Network Connections
      c.     Wireless
      d.     Ping
      e.     IPCONFIG

Unit
                  Student demonstration, Quizzes, Teacher observations
Assessment:

Unit/Course
CTSO Activity:    Students will prepare for Skills USA, FBLA are DECA competitive events associated with Information Technology.



Unit/Course
Culminating       Students will troubleshoot simulated or actual computer network problems.
Product:

Course/Program Credential(s):      Credential     Certificate     Postsecondary Degree        University Degree     Other:

								
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