Issue Management Log

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Severity Codes: 1 – Fatal, if not resolved                             Status Codes:   A – Analysis Underway
                2 – May impact Scope / Budget                                          N – Analysis Not Begun
                3 – Required for documentation                                         E – Evaluated, Awaiting Decision
                                                                                       X – Cancelled
                                                                                       C - Complete

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                                                                              Outstanding Issue Log
 System:
 Project: CCAP – Centralized Client Access Project

Identification of Outstanding Issue                                                    Control information
  No.       Issue     Severi    Originator                      Issue Title            Priority Assigned       Date                                     Status
            Date        ty                                                              No.        To        Resolved
        1    8/9/01        1 Robert Green Determine perceived users of                           Debra                    E - Need to discuss issue with Bill Fink after Kristen reviews
                                          CCAP and rollout priorities.                           Herrli                   with Exec team. 8/22 Met w/R Green & Kristen, decided to
                                                                                                                          create a recommendation document to present to B Fink.
                                                                                                                          Debra to prepare draft. 8/27 Draft prepared, to be reviewed
                                                                                                                          8/29. 9/5 Document completed, meeting with Bill on 9/13
                                                                                                                          9/13-Met with Bill Fink – he provided direction and will provide
                                                                                                                          list of pilot sites
        2   8/15/01        1 Bryan Nealy Determine who is responsible for                        Debra                    A - Currently, there is no DHS level RACF administrator. This
                                         handling the process of granting                        Herrli                   issue will be elevated to the steering committee. 8/24-Met w/S
                                         access (user authorization and                                                   Burrows, sec officer, to discuss and create a plan 9/5 Have
                                         administration) to the centralized                                               called Scott 4 times & left messages, he is not returning my
                                         system on an ongoing basis.                                                      calls. May elevate…. 9/10 Elevated to Kristen 9/14
                                                                                                                          Scheduled another meeting with Scott
        3   8/28/01        2       BAs           Alias screen                                    Bryan                    N - Investigate the feasibility of including an alias screen to be
                                                                                                 Nealy                    accessed from the Client Detail Display to retrieve name and
                                                                                                                          SS# alias information
        4   8/28/01        2       BAs           Alternate format code and                       Bryan                    N - Investigate feasibility of including format code and
                                                 language code                                   Nealy                    language code on Client Detail screen

Severity Codes: 1 – Fatal, if not resolved                                       Status Codes:            A – Analysis Underway
                2 – May impact Scope / Budget                                                             N – Analysis Not Begun
                3 – Required for documentation                                                            E – Evaluated, Awaiting Decision
                                                                                                          X – Cancelled
                                                                                                          C - Complete

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       5    8/28/01        3         BAs         SDA                                               Judy          8/31/01 C - Determine whether SDA is a requirement for the client
                                                                                                   Giggy                 detail screen 8/31 – Judy determined that this is not needed.
                                                                                                                         Will be recorded for possible inclusion in future release.
       6     9/5/01        1 Tech Team User name/password case                                     Bryan                 N – Determine whether the username and password need to
                                                                                                   Nealy                 be case sensitive.
       7     9/5/01        2 Tech Team Cl Questions                                                Bryan                 A – Check with CI project for answers to questions compiled in
                                                                                                   Nealy                 technical meeting on 9/5 9/13-questions forwarded to Ed K.
       8     9/7/01        2 Tech Team Minimize duplicate clients in CI                            Bryan         9/10/01 C - Actions to take to minimize the occurrences of duplicate
                                                                                                   Nealy                 clients added to the CI database. The CI database will enforce
                                                                                                                         unique SSN, but do we want to include additional checks?
                                                                                                                         9/10 Evaluate birth date qualification. If available, make it
                                                                                                                         mandatory. See issue #13.
       9     9/7/01        2 Tech Team User documentation                                      Debra                     N - Is this project (and team) responsible for the creation and
                                                                                                Herrli                   publication of user documentation and training materials?
      10    9/13/01            Tech Team         Titles for “CMS Overpay” and                   Judy                     A – Judy will check on the correct titles for “CMS Overpay” and
                                                 “Bendex Record”                               Giggy                     “Bendex Record”
      11    9/13/01            Tech Team         Removal of “MDRC Group”                       Marge                     A - Marge to confirm removal of MDRC Group
                                                                                               Reinha
                                                                                                 rt
      12    9/13/01            BAs               Reason Codes                                  Marge                       A – Marge to clarify her concern that reason codes may not be
                                                                                               Reinha                      meaningful.
                                                                                                 rt
      13    9/13/01            BAs               Qualify Birth date                            Bryan                       N – Can birth date on the Add Window be qualified by
                                                                                               Nealy                       “reported” and “verified”? This feature is (or will be) available
                                                                                                                           in CI.



Severity Codes: 1 – Fatal, if not resolved                                         Status Codes:           A – Analysis Underway
                2 – May impact Scope / Budget                                                              N – Analysis Not Begun
                3 – Required for documentation                                                             E – Evaluated, Awaiting Decision
                                                                                                           X – Cancelled
                                                                                                           C - Complete

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