Industrial Training Report of Hotels

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					                                                                                      Table of Contents



                                             TABLE OF CONTENTS

COLLEGE MISSION STATEMENT ..................................................................... 1
COLLEGE VISION STATEMENT ........................................................................ 2
STRATEGIC DIRECTIONS ................................................................................. 3
COLLEGE AGENDA FY2009.............................................................................. 4
CAMPUS MISSION STATEMENT....................................................................... 5
CAMPUS AGENDA – STANTON/WILMINGTON CAMPUS                                                .............................. 6

ADMINISTRATIVE SERVICES DIVISION ......................................................... 17
BUSINESS SERVICES DIVISION ..................................................................... 20
CORPORATE AND COMMUNITY PROGRAMS DIVISION .............................. 26
DIVISION OF INFORMATION AND EDUCATIONAL TECHNOLOGIES .......... 32
HUMAN RESOURCES DIVISION ..................................................................... 36
INSTRUCTIONAL DIVISION                    ............................................................................ 40

PLANNING AND ADVANCEMENT DIVISION .................................................. 77
STUDENT SERVICES DIVISION ...................................................................... 88
PLAN B AND C STAFF ................................................................................. 96
DIVERSITY COMMITTEE ............................................................................. 98
APPENDIX ..................................................................................................... 102


FY09 Achievement Report                                                   Stanton/Wilmington Campus
                                                College Mission Statement

           COLLEGE MISSION STATEMENT
Delaware Technical & Community College is a statewide multi-campus
community college committed to providing open admission, post-
secondary education. The College offers comprehensive educational
opportunities including career, general, developmental and transfer
education, lifelong learning, and workforce education and training, and
community services.
The College believes in the practical value of higher education as a means
of economic and personal advancement. The College respects and cares
for students as individuals and as members of diverse groups, and
supports their aspirations for a better life.

Goals

The College will achieve its mission through these goals:

1.   Academic programs will prepare students for successful employment upon
     completion and transfer to a senior institution.

2.   Developmental education will prepare students in math and English to be
     successful in entry level College program courses and occupational skills
     training.

3.   Occupational skills training will prepare students with basic job skills to enter
     the labor market and to continue their education through degree programs.

4.   Continuing professional development programs for business and the
     professional community will support a competitive workforce by providing
     education and training to advance career skills, and earn/retain
     certifications.

5.   Programs, activities, and services will maximize the benefits of diversity by
     teaching students to understand multiple perspectives and effectively
     function in diverse groups.

6.   Community services and programs will provide personal enrichment
     opportunities and promote lifelong learning.

7.   Administrative and educational support services will provide an environment
     conducive to student learning.

8.   College and partnership resources will be obtained and utilized to advance
     the College Mission and Goals.


FY09 Achievement Report                             Stanton/Wilmington Campus
                                          1
                                             College Vision Statement




           COLLEGE VISION STATEMENT

                             2005-2010

Delaware Technical & Community College will be:


1. An institution that is nationally recognized for its education excellence
   and its commitment to learning.


2. A learning organization focused on continual improvement based on the
   assessment of student learning and services.


3. A caring, supportive learning community where principles of equality
   and respect are modeled and demonstrated.


4. An educational leader in fields that address increased workforce needs:
   biotechnology, health careers, financial services, and entrepreneurship.


5. A leading partner in state, national, and international initiatives which
   enhance educational opportunities and improve the economic viability
   of Delaware.


6. The first choice of students seeking a quality education that is accessible
   and affordable.




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                                     2
                                                      Strategic Directions




                 STRATEGIC DIRECTIONS

As described in the Strategic Directions document, six strategic directions
for the College for the period of 2006-2010 were identified through a
comprehensive development and review process during the fall, winter,
and early spring of 2004-2005, culminating in their adoption in May 2005 by
the President’s Council. The Strategic Directions are:


PROMOTE FLEXIBILITY – Promote and implement models for instruction,
services, and operations that provide the flexible environment sought by
increasingly diverse students, employees, and employers in how, when and
where program offerings and services are delivered and work is done.


ENHANCE RESPONSIVENESS – Enhance responsiveness to emerging
economic development opportunities and workforce needs and create streamline
processes to produce timely, innovative solutions.


STRENGTHEN RESOURCES – Strengthen the revenue structure and resources
to sustain and expand comprehensive programs and services for students.


FOSTER RELATIONSHIPS – Foster relationships with a broader range of
constituencies to develop partnerships that serve common goals and augment
resources.


MAXIMIZE TECHNOLOGY – Maximize the application of information technology
to advance student learning and operational effectiveness in an increasingly
service oriented, open, and collaborative environment.


EMBRACE ACCOUNTABILITY – Embrace accountability to promote excellence
in instruction, student services, and every facet of operations to embrace student
learning and the learning environment.



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                                        3
                                                   FY2009 College Agenda



               FY2009 COLLEGE AGENDA

The following initiatives comprise the College Agenda and communicate the
College President’s priorities for matrix and divisional attention. The initiatives
reflect the College Mission, Vision, Strategic Directions, and current
environmental factors.


Launch the next cycle of accreditation by positioning the College at every
level to demonstrate deep understanding and exceptional performance of
the Characteristics of Excellence in Higher Education from the Middle
States Commission on Higher Education.

Evaluate progress and take action to achieve the College Vision.

Foster student retention through use of the Community College Survey of
Student Engagement data to implement new engagement and advisement
strategies.

Enhance learning experiences for students through new instructional
approaches and expanded International Education opportunities across the
world.

Through a collaborative process, identify the institution’s critical
effectiveness indicators and establish the appropriate venue to provide
transparency to the public.

Promote efforts to acquire a stable capital revenue source which will allow
the College to remain open access and respond to the workforce needs of
business and industry with new programs.

Communicate priorities and next steps in every division to advance the
College’s Strategic Directions to promote flexibility, enhance
responsiveness, strengthen resources, foster relationships, maximize
technology, and embrace accountability.

Increase the availability of data for communication and decision-making
through data management systems.

Maintain public safety by vigilantly monitoring the environment and
enhancing prevention and response strategies.




FY09 Achievement Report                           Stanton/Wilmington Campus
                                        4
                                       Campus Mission Statement



            CAMPUS MISSION STATEMENT


The mission of the Stanton/Wilmington Campus is to provide
opportunities for the residents of New Castle County to fulfill
their educational aspirations at the post-secondary level and
thus contribute to the economic well being of the county. To this
end, the campus encourages and supports diversity by
providing educational opportunities that facilitate growth and
promote educational advancement. The campus provides
associate   degree,   career-oriented    programs,    as   well   as
developmental and community service activities.        In all of its
endeavors, the campus strives to maintain a one-college reality
within an environment dedicated to supporting students in their
desire to learn. The Stanton/Wilmington Campus is guided by its
strategic and long-range plans which are based on the College
mission and goals as approved by the Board of Trustees.




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                                5
                                                              Campus Agenda



                         CAMPUS AGENDA

Goal 1
Implement the College Agenda.
Objective 1 Effectively respond to the College priorities as outlined in the 2009
            College Agenda.
   The Campus Periodic Review Report was received with commendations and
    no recommendations.
   The Campus appointed Co-Chairpersons for the next cycle of accreditation. In
    addition, the Planning Council has begun to focus on enhancing the faculty
    and staff knowledge of the Characteristics of Excellence in Higher Education
    from the Middle States Commission on Higher Education.
   The Associate Degree Nursing Program was recommended for continuing
    accreditation for 8 years (the longest term possible) based on its self-study
    and February 2009 reaccreditation site visit. The determination of
    accreditation will be communicated in August.
   In preparation for the team visit, the Electronic Resources Librarian worked with
    the Nursing department faculty to examine the collection and designate certain
    less current items as “historical,” as required by the NLN accrediting body.
   The Radiologic Technology completed an on-site accreditation visit and was
    awarded accreditation for 8 years (the longest term possible).
   The Associate Degree Nursing Instructional Director attended the NLN
    Education Summit 2008 Conference, which was related to accreditation.
   Three Associate Degree Nursing faculty members attended a Curriculum
    Development workshop related to accreditation.
   In accordance with the Integrated General Education Instruction and
    Assessment Plan, all technology programs collaborated with their respective
    general education counterparts on the design and implementation of the
    assessment of Core Curriculum Competencies 1, 3, 5, or 7. A total of 35
    GEAT assessments were conducted.
   In accordance with the Integrated General Education Instruction and
    Assessment Plan, some technology programs assessed Core Curriculum
    Competencies 2, 4, or 6. A total of 43 General Education assessments were
    conducted.


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                                          6
                                                             Campus Agenda




   E-Learning assessment was successfully conducted for the second year in
    accordance with the E-Learning Assessment Model and will continue annually
    as part of the College‟s SLOA and ESOA processes. This year, E-Learning
    assessment continues the focus on evaluating the equity of student outcomes
    among courses offered in different instructional modalities (telecourse, online,
    and on-ground) and on assessing the availability of the electronic medium to
    provide access to course materials. A Stanton Criminal Justice course, CRJ
    224, offered in multiple instructional modalities was evaluated. The Wilmington
    Assessment Coordinator had a major role in this process.

   “Clicker” technology was introduced in all Associate Degree Nursing and some
    Stanton social science courses this academic year.

   “Clicker” technology was mandatory in all Criminal Justice Technology courses
    this academic year.
   The Stanton Mathematics and the Electronics and Computer Engineering
    Technology departments introduced MATLAB software into their courses.
   The Stanton English, Criminal Justice, Automotive, and Associate Degree
    Nursing departments implemented Facebook to enhance student engagement
    in support of student clubs, advisement, and instruction.

   The Automotive Department implemented technology that reflects industry use
    of laptops to communicate with the onboard computers in newer automobiles.

   The Computer Information Systems Department introduced MyITLab into the
    courses:

             CIS 107 - Intro to Computers and Applications
             CIS 112 - Spreadsheets and Graphics

   The campus expanded distributed education courses:

             NCJ 130 - Introduction to Research
             MAT 202 - Math for Teachers II
             MIS 220 - Management Information Systems
             MGT 218 - Small Business Management
             SOC 215 - Business Ethics
             ESL 100 - ESL for degree programs
             BIO 110 - Essentials of Human Anatomy & Physiology



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                                                             Campus Agenda




   The latest versions of AutoCAD, AutoCAD Civil 3D, Solid Works, Inventor,
    Second Life, and Google Sketch-Up were implemented in the following
    technologies:

             Architectural Engineering Technology
             Civil Engineering Technology
             Construction Management Technology
             Computer-Aided Engineering Drafting & Design Technology
             Fire Protection Engineering Technology
             Mechanical Engineering Technology programs.

   Civil Engineering Technology and Construction Management Technology
    classes implemented the use of the industry standard Rapid Prototype
    Machine.

   The latest version of HydraCAD was implemented in two Fire Protection
    Engineering Technology course; FET 221 and FET 222.

   The following workshops were offered through the Teaching Resource
    Centers:

             E- Learning Support and Library Resources which advanced both
              E-Learning and library resources that support different learning
              styles for students and faculty to learn, think, and apply knowledge.

             Multicultural Awareness which explored the definition of
              "multicultural,” the dimensions of how we conceptualize culture, and
              the consistency and challenges for faculty and advisors to apply
              multicultural dimensions.

             SMART Board 101 which focused on the use the SMART Board to
              enhance classroom teaching.

             Multimedia in the Classroom 101 which focused on the integration of
              multimedia into instruction to strengthen teaching and learning using
              technology to support differentiated instruction for diverse learners.

             Digital Photography and Image Editing 101 which emphasized
              digital photography as a tool to enhance multimedia in the
              curriculum and classroom for a diverse population.

             Teaching Methods which articulated the various learning styles and
              the application of learning styles within a repertoire of teaching
              methods.

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                                                                Campus Agenda




              Interacting with Diverse Learners which provided faculty with the
               characteristics and needs of culturally and linguistically diverse
               learners, the “definitions” as they currently exist, and the issues that
               students and faculty must address.

   Faculty and librarians participated in the following Teaching Resource Center
    workshops:

              WIMBA, Blackboard
              Wikis
              Blogs
              Digital Photography
              Video Editing
              Audio Editing
              Virtual Worlds

   TRC faculty facilitated Adjunct faculty in-service events at the beginning of
    each semester.

   All faculty and librarians attended the campus presentation on the Americans
    with Disabilities Act.

   Faculty and librarian representatives attended Blackboard Users group
    meetings throughout the year.
   Librarians at both locations participated in a variety of professional
    development opportunities:

              The fall program of the Delaware Library Association‟s College and
               Research Library Division

              The PALINET Conference

              The online PALINET workshop Web Tools for Reference Librarians

              Online training on the Reference USA database

              The DLA Annual Conference, a workshop sponsored by the
               Conservation Center for Art and Historic Artifacts in Philadelphia

              The Delaware Division of Libraries online cataloging presentation



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                                                             Campus Agenda




   A Computer Information Systems student collaborated with other students
    throughout the College and presented on the American Economy at a Russian
    University.
   Study Aboard trips visited the following countries:

              Turkey (Honors Sociology)

              Mexico (Nursing

              Ireland (Stanton English)

              Ghana (A development trip in preparation for a course offering for
               the 2009-2010 academic year.
   The Radiologic Technology introduced simulation technology into RAD 105
    Introduction to Radiologic Patient Care, to familiarize students with patient
    identification, hand washing, patient communication, and vital sign evaluation.
   The Associate Degree Nursing Department implemented the use of SimMan
    and scenario-based learning across the curriculum.
   The Nuclear Medicine Technology implemented clinical observation/ instruction
    for CT procedures.
   The Dental Hygiene Technology Digital implemented radiography and Dentrix
    electronic charting during Dental Hygiene treatment at both the Wilmington
    and Terry/Owens clinical sites.

   ReDoc, a computerized documentation software, was installed in the
    OTA/PTA classroom/lab.
   The Diagnostic Medical Sonography Program Coordinator introduced CCHS
    Ultra Sim, an ultrasound simulator, to program faculty.
   The Drug and Alcohol Counseling program implemented ACCUCARE, an
    online assessment tool, in all program courses.

   Therascribe software, a clinical assessment tool was implemented in
    PSY 223 - Abnormal Psychology.

   Industry-standard reservation software was implemented in the course
    HRI 215 – Lodging Operations Management. This is a Hospitality
    Management Technology course in the Department of Business Technologies.



FY09 Achievement Report                             Stanton/Wilmington Campus
                                           10
                                                             Campus Agenda




   Minitab, a statistical software package, and ExtendSim, virtual process
    software, were implemented in Operations Management Technology courses.

   The campus Deans and Directors collaboratively worked within the
    Collegewide matrix system to identify the institution‟s critical effectiveness
    indicators and establish the appropriate venue to provide transparency to the
    public.

   Promoted efforts to acquire a stable capital revenue source which will allow
    the College to remain open access and respond to the workforce needs of the
    business and industry with new programs.

   The Automotive Technology program was approved to offer a pre-tech
    introductory course designed to promote student transition to credit classes.
    The program explored potential resources, including grant funding and
    donations, to support the additional space, tools, equipment, and vehicles
    needed to teach the newest fuel-related technology.
   The Computer Network Engineering program was approved to continue. The
    needed funding support was requested from the campus Budget Committee.
    The program also explored opportunities for promoting the program with the
    Marketing department for partnership opportunities with Corporate and
    Community Programs.
   The Chemical Process Operator program was approved to establish internship
    opportunities for AAS degree students. The program also explored articulation
    opportunities with local high schools and connected degree opportunities with
    Drexel University and the University of Delaware.
   The Program Coordinator for the Biology/Chemistry Department developed a
    proposal for a pre-professional associate degree with a concentration in
    biology and chemistry. It will be used as the basis for a market study to
    determine interest in this new program of study.

   The Language Department conducted a survey of Spanish curricula at other
    community colleges.

   Teaching Resource Center staff offered training for the faculty on how to
    enhance course delivery through the use of WIMBA, wikis, blogs, and virtual
    worlds.




FY09 Achievement Report                            Stanton/Wilmington Campus
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                                                              Campus Agenda




   Teaching Resource Center staff offered, the “Online Teaching and Learning
    Conference,” which was hosted by Jossey-Bass. Faculty participated online
    and learned practical hands-on techniques for how to effectively teach an
    online class for adult learners.

   Students in multiple courses in the Biotechnology and Chemistry Technology
    programs worked collaboratively to complete on a longitudinal water-quality
    research experience.

   Architectural Engineering Technology students collaborated with a Second Life
    community called, “Uthango,” to investigate proposals for sustainable design
    housing prototypes for use in the redevelopment effort in Cape Town, South
    Africa to replace existing marginal housing in the township areas.

   Three medium fidelity mannequins and a video-production system for the
    Simulation Laboratory HRSA grant funding.

   Increased the availability of data for communication and decision-making
    through data management systems.

   Maintained public safety by vigilantly monitoring the environment and
    enhancing prevention and response strategies.

   The S/W Campus replaced the old cameras, added new cameras in strategic
    locations, instituted an access policy, and implemented one point of access.

   Two Public Safety Officers were upgraded to Constable status.


Goal 2
Continue to review and analyze the organizational structure.
Objective 2      Continue to re-examine organizational structure and staffing
                 needs, as well as existing office space, classroom, and lab
                 areas, and reassign and/or retrofit where appropriate to meet the
                 changing needs of the campus.
   The organizational structure and the proper utilization of facilities were
    reviewed and analyzed in weekly and monthly meetings with the
    Administrative Council. As a result, roles have been enhanced along with
    cross-training of staff in order to maximize resources.




FY09 Achievement Report                            Stanton/Wilmington Campus
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                                                              Campus Agenda




Goal 3
Identify new revenue sources.
Objective 3        (SD Enhance Responsiveness)
                   Create additional revenue streams to supplement State and
                   tuition revenues.

   The public and private revenue sources have been increased through
    identifying and applying for grants, the addition of a 5K Walk/Run and
    expanded outreach to businesses that employ our graduates.
Objective 4        (SD Enhance Responsiveness)
                   Identify new business opportunities and future potential donors.

   The Industrial Training Department developed the following customized
    training programs for New Castle county employers who are closing (i.e.
    Daimler Chrysler, Avon) and /or face rapid expansion (i.e. Dassault):

                  Wastewater Operator Level 1 training/Valero employees.

                  Standard maintenance procedures (SMP‟s)/Veolia Water
                   maintenance department.

                  Resume Writing training/General Motors‟ employees.

   The CCP Division proposed a collaborative partnership with Serviam
    Academy.
   The IA Department increased future potential donors by inviting Alumni to
    participate in Mardi Gras and the 5K Run/Walk.


Goal 4
Enhance labor market responsiveness in a rapidly changing environment.
Objective 5 (SD Promote Flexibility, CP St Svcs 2)
            Improve student services programs to effectively respond to the
            rapidly changing needs of a diverse population.

   A successful partnership was formed between Student Services and the Math
    Departments at both the Stanton and Wilmington locations. More than 35
    male students were tutored during the '08-'09 academic year.




FY09 Achievement Report                             Stanton/Wilmington Campus
                                         13
                                                             Campus Agenda




   As part of the Male Mentoring Initiative, progress reports that were submitted
    by faculty to the Student Services Division, were sorted by counselors, and
    any male students who were experiencing serious academic difficulties met
    with a counselor to discuss their educational plans. During that time, these
    students were also paired with a male mentor.

   The Vanguard Society facilitated open forums about the following topics:

             Domestic Violence
             The State of Hip Hop
             Masculinity and Relationships
             How to Dress for Success.

Objective 6   (SD Promote Flexibility)
              Develop and offer new programs to meet market demand.

   Extended marketing efforts to include a new email list to remind parents about
    camp opportunities, mailing to charter and private schools (previously sent to
    five public school districts), reaching out to companies with flyers and summer
    camp postcards.

   Worked with Appoquinimink school district to provide off site camps.

   New community programs include:

             Arabic II
             Certified Wedding Planner On-Line
             Tax Planning & Retirement
             Wedding Planner Certification
             Work and Play Series
             Bicycle Maintenance & Repair Level I & II
             How to Price Your Products or Services
             Improving English Language Skills for the Workplace
             Introduction to Sign Language
             Portrait Photography
             Wedding & Candid Event Photography

   As a result of the partnership with Red Clay School District on the 21st
    Century Grant Submission, a summer academy will be held at the Boys and
    Girls Club. Submitted additional grants for the Summer Youth Employment
    program.


FY09 Achievement Report                            Stanton/Wilmington Campus
                                        14
                                                              Campus Agenda




   The Industrial Training Department offered the following programs to address
    company training and operational needs:

             Wastewater Operator Level 1 training was held for Valero
              employees at their location on their schedule.

             Standard maintenance procedures (SMP‟s) for Veolia Water were
              developed for the company's maintenance department.

             Resume Writing training for General Motors' employees.

             A series of technical courses for Philadelphia Gear employees.


Goal 5
Improve campus services.
Objective 7      (SD Strengthen Resources, CP DIET 3)
                 Continue to expand and embrace instructional and administrative
                 technical support and resources.

   Disk capacity was added to the "Storage Area Network" in January 2009,
    which allowed the storage system used for email to grow to meet demand.

   Webmail was moved to a separate server cluster, freeing up the primary email
    server to concentrate on back-end storage duties and improving performance.

   President's Council approved abandoning plans to migrate to Vista and
    concentrating on migrating to Windows 7, the next version of Windows.

   $11,734 was saved compared to FY08 by using in-house labor to repair
    printers instead of the services of an outside repair vendor.

   A three-year plan that addresses equipment and personnel needs for the
    Windows 7 migration has been prepared and approved by President‟s Council.

   During FY09, 428 new computers were purchased and installed for the
    Instructional Division.

   During FY09, eight new sympodium or SMART Board classrooms were
    configured and installed.



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                                        15
                                                               Campus Agenda




Objective 8      (SD Enhance Responsiveness)
                 Explore how the campus can streamline processes and save
                 time by efficiently using the facilities.

   The campus created a Cost Reduction Task Force composed of faculty, staff,
    and administrators to examine the campus expenditures, core and supplemental
    services, and ideas for how to streamline processes.

Objective 9      (SD Enhance Responsiveness)
                 Identify exemplary institutions and how they utilize technology to
                 deliver services to students.

   After reviewing how other exemplary institutions utilized technology to deliver
    services, the DIET Division configured and installed eight new sympodium or
    SMART Board classrooms.


Goal 6
Effectively integrate the new faculty and staff into the organization.

Objective 10     (SD Foster Relationships)
                 Provide opportunities for staff to learn about one another through
                 campus events and articles in Campus Connections.

   Campus faculty and staff interact with and learn about one another while
    attending Campus updates, in-service and Teaching Resource Center
    workshops. In addition, staff and faculty accomplishments are highlighted in
    Campus Connections and at campus updates and other campus events.




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                                         Administrative Services Division




      ADMINISTRATIVE SERVICES DIVISION

                          MISSION STATEMENT
The Administrative Services Division provides all facility and ground
services necessary to ensure a safe, comfortable and pleasant building
environment.    The Division strives to achieve the most conducive
atmosphere for academic and community activities.



Goal 1
Complete replacement of nine air handlers at the Stanton location

Objective 1      (CA 9, CP Admin Svcs 1, CP Admin Svcs 2, CP Instruction 4)
                 Complete design for air handlers at the Stanton location.

   The design for the air handler has been completed, and installation is
    expected in the summer of 2009.

Objective 2      (CA 9, CP Admin Svcs 1, CP Admin Svcs 2, CP Instruction 4)
                 Complete engineering design.

   Mueller Engineering was selected using the formal bid process, and their
    specifications were accepted.

Objective 3      (CA 9, CP Admin Svcs 1, CP Admin Svcs 2, CP Instruction 4)
                 Complete air handler replacement by January 2009.

   The air handler was replaced by January 2009.


Goal 2
Complete the renovation of the auditorium in the East building at the Wilmington
location.

Objective 4      (SD Embrace Accountability, SD Promote Flexibility, CA 7, CP
                 Admin Svcs 1, CP Instruction 5, CP Instruction 8, CP Instruction 9)
                 Complete new design for auditorium.



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                                        Administrative Services Division




   The new design for the auditorium was completed and approved by the
    Campus Director and Dean of Instruction. This design was utilized to
    complete the total renovation of the auditorium.

Objective 5      (SD Embrace Accountability, SD Promote Flexibility, CA 7, CP
                 Admin Svcs 1, CP Instruction 5, CP Instruction 8, CP Instruction 9)
                 Complete auditorium demolition by the end of July 2008.

   The auditorium was demolished in July 2008.

Objective 6      (SD Embrace Accountability, SD Promote Flexibility, CA 7, CP
                 Admin Svcs 1, CP Instruction 5, CP Instruction 8, CP Instruction 9)
                 Complete auditorium renovation by August 18, 2008.

   The auditorium renovation was completed in July 2008, and the new furniture
    was installed in December 2008.


Goal 3
Review and refine the operational and financial relationships between the
Wilmington Cafeteria and Conference Center as well as the Stanton Cafeteria
and the Conference Center.

Objective 7      (SD Enhance Responsiveness, CP Admin Svcs 1, CP Bus Svcs
                 2, CP Bus Svcs 4, CP St Svcs 1)
                 Complete the review of the operational and financial relations
                 between the Wilmington Cafeteria and the Conference Center by
                 the end of Fall08 semester.

   The review of the Wilmington Cafeteria and Conference Center was completed
    in the fall 2008. A new direction for cafeteria operations has been developed
    and is currently being assessed for efficiency.

Objective 8      (SD Enhance Responsiveness, CP Admin Svcs 1, CP Bus Svcs
                 4, CP St Svcs 1)
                 Work with Business Services to evaluate the facility needs to
                 prioritize project timelines and to review current capital
                 requirements.

   A deferred maintenance list, as well as a Master Plan, have been created for
    both the Stanton and Wilmington locations.



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                                        18
                                           Administrative Services Division




Goal 4
Upgrade security camera systems at Stanton and Wilmington.

Objective 9      (SD Embrace Accountability, CA 7, CA 9, CP Admin Svcs 1, CP
                 DIET 2)
                 Obtain the engineering study and cost estimate for the security
                 cameras.

   The Administrative Services Division received the engineering study with a
    cost estimate from an outside vendor, and rejected the study
    recommendations due to cost. The campus replaced the old cameras, added
    new cameras in strategic locations, instituted an access policy, and
    implemented one point of access.


Goal 5
Erect exterior signage identifying the College.
Objective 10     (CA 2)
                 Identify materials to be used for the sign.

   Sign materials have been identified.


Goal 6
Complete renovations at the Stanton Campus.
Objective 11     (CP Admin Svcs 1, CP Admin Svcs 3)
                 Replace the emergency generator at the Stanton Campus.

   The emergency generator has been replaced at the Stanton Campus.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                           19
                                               Business Services Division




              BUSINESS SERVICES DIVISION

                          MISSION STATEMENT
The Business Services Division provides financial accounting records,
financial aid, and auxiliary services to assist students in obtaining their
educational goals with honest, accurate, efficient, and courteous service.
The Division strives to comply with College, state, and federal regulations
at all times and to maintain the financial integrity and stability of the
College.


Goal 1
Accomplish a comprehensive campus-wide review of long-term capital
requirements.

Objective 1       (CP Bus Svcs 2)
                  Work with Administrative Services to evaluate facility needs to
                  prioritize project timelines and to review current capital
                  requirements.

   The Business Manager worked with the Office of the President and the Director
    of Administrative Services to update the master plan for the Stanton location
    and to include a master plan for the Wilmington location. These plans include
    the project priorities and the anticipated project costs for deferred maintenance,
    renovations and future growth needs.


Goal 2
Enhance services to improve financial access for students.

Objective 2       (CP Bus Svcs 3)
                  Initiate admission outreaches at local high schools to promote
                  awareness of financial aid and the SEED scholarship.

   The Financial Aid Officer conducted a financial aid workshop at William Penn
    High School and for the Delaware Tech Stanton/Wilmington campus Trio
    Programs.




FY09 Achievement Report                             Stanton/Wilmington Campus
                                         20
                                                Business Services Division




    The Assistant Business Manager, in collaboration with Student Services,
    Instructional Division, and Marketing, conducted an admission outreach
    program at William Penn High School. Eight-two William Penn seniors
    participated, and 50 out of 82, or 61% applied for the Student Excellence
    Equals Degree (SEED) scholarship.

Objective 3       (CP Bus Svcs 3)
                  Implement a plan to increase the number of financial aid
                  students who will submit the Free Application for Federal
                  Student Aid (FAFSA) electronically.

   The Wilmington Financial Aid Counseling and Disbursement Office facilitated
    a series of Friday afternoon student financial aid workshops in order to
    increase electronic submissions of the FAFSA online process.

   The Stanton office has appropriated two PCs dedicated to student use to
    access the on-line FAFSA application.

   The Business Office implemented the Financial Aid PowerPoint Monitor
    program which allows the students to view the financial aid process which
    allows students to electronically view the Financial Aid application process.

   The Business Office staff emphasized to students the steps to electronically
    apply for financial aid.

   The Financial Aid Officer worked in conjunction with the University of
    Delaware Gear Up Program and the Rodel Foundation to offer hands-on
    financial aid workshops, which included completing the FAFSA in the
    computer labs at Delaware Tech.

   The Financial Aid staff marketed FAFSA online while collaborating with the
    following organizations:

              Bridges to Employment
              West End Neighborhood House, ASPIRA
              Metropolitan Wilmington Urban League
              Churches
              High Schools

   Each Friday and Saturday in February the campus computer labs were
    available and staffed by financial aid professionals. A total of 121 individuals
    from the collaborating organizations registered, and 59 attended.


FY09 Achievement Report                              Stanton/Wilmington Campus
                                         21
                                              Business Services Division




Goal 3
Strengthen relationships with other College units to improve financial goals and
objectives.

Objective 4      (CP Bus Svcs 4)
                 Collaborate with Institutional Advancement and DIET to
                 coordinate processing flow and reporting interfaces of the
                 Raisers Edge and Financial Edge software, and finalize written
                 guidelines for usage.

   The Business Office collaborated with the event chairs of the Races to Run,
    the United Way Campaign, the Employee Giving Campaign, and Mardi Gras
    to develop written guidelines for the collection and processing of payments for
    each activity.

   All contributions for fund raising events were posted and deposited through
    Raisers Edge.


Goal 4
Implement Educational Support Outcome Assessment (ESOA).

Objective 5      Successfully conduct ESOA assessments.

   The Stanton/Wilmington Financial Aid Counseling and Disbursement Offices
    participated in three ESOA activities for FY09 involving the distribution of
    surveys to students:

    (1) Assessment of student awareness of the FAFSA application process.

    (2) Assessment of student awareness of financial aid procedures for students
       attending the spring 09 New Student Orientations.

    (3) Assessment of the knowledge of basic financial aid information on the
        part of students who watch a PowerPoint program about financial aid.

   The Stanton/Wilmington Bookstores conducted ESOA assessments for
    customer service

   The Stanton/Wilmington Copy Rooms conducted ESOA assessments for
    customer service for its full-time faculty and staff.

   The Business Office conducted ESOA assessments for customer service and
    receivables.
FY09 Achievement Report                            Stanton/Wilmington Campus
                                        22
                                              Business Services Division




Goal 5
Strengthen operational effectiveness.

Objective 6      (SD Embrace Accountability)
                 Evaluate the effectiveness of registration and payment
                 processes, including web payment and registration.

   The Business Offices implemented the new Velocity credit card system,
    which has streamlined the credit card process and allowed other departments
    to accept and process credit card payments more efficiently.

   1,488 students used the web payment module to pay for their classes. Of this
    number, sixty-one percent were from Stanton/Wilmington Campus.

Objective 7      Integrate the Financial Aid bookstore slip process to the Point of
                 Sale (POS) system in Stanton/Wilmington bookstores.

   The Stanton/Wilmington Bookstores reporting procedures were revised for
    Financial Aid bookstore slips using the MBS-SFA Module. The bookstore
    slips have been redesigned to allow for verification of charges via student
    signatures on the book slip for each transaction.

   The reporting process used by the management of the bookstore was also
    revised to verify that the POS transactions are accurately being reported to
    the students' accounts in the MBS-SFA module.

   The bookstore accounts receivable procedures have been drafted and will be
    implemented in the 2009 summer semester.

Objective 8      (SD Maximize Technology)
                 Continue to identify training needs caused by the
                 implementation of the new Governmental Accounting System in
                 order to maximize its capabilities.

   The Senior Accountant attended on-going training workshops and meetings in
    Dover. Training topics included creating consistent IBU/MBUs Collegewide,
    accessing real time expenditures 24/7, and scheduling training dates for staff
    members who will provide logistical support for the new system.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                        23
                                             Business Services Division




Objective 9      (SD Foster Relationships)
                 Continue to promote quality customer service for our internal
                 and external customers.

   The Bookstores, Business Offices, Copy Centers and Financial Aid offices
    conducted customer service awareness surveys as part of the ESOA
    assessments.

   The Financial Aid Counseling and Disbursement Offices revised the FAFSA
    online instructions in order to provide students with more comprehensive
    information in relation to the financial aid application and award process
    information.

   The Stanton Business Office increased customer service windows from 1 to 3
    which allows our staff to provide better, personalized customer services for
    our students.

   The Business Office streamlined the National League of Nursing (NLN)
    registration process to accommodate over 300 NLN students in one central
    location.

   The Business Services Division reviewed staffing levels in all areas and made
    necessary staffing adjustments during peak times.

   The Business Services Division implemented a process to have the Copy
    Room Supervisor monitor the distribution of telecourse materials,


Goal 6
Establish a process that monitors the College's business practices for continual
improvement and cost containment.

Objective 10     (SD Embrace Accountability)
                 Provide an independent assessment of campus operations
                 through independent audits.

   The annual student financial aid audit was performed by Gunnip & Company.




FY09 Achievement Report                           Stanton/Wilmington Campus
                                       24
                                               Business Services Division




   The Bookstore managers worked with auditor, Albero, Kupferman &
    Associates, LLC, to scrutinize business/financial practices, which resulted in a
    revision of the bookstore slip process and extensive QuickBooks training for
    all accountants at the bookstores and the business offices.

   The Business Office staff worked with the State Auditor on a follow-up audit to
    determine the status of findings reported in the Internal Controls Performance
    Audit report which was issued in October 2006.

Objective 11     (SD Embrace Accountability)
                 Monitor and strengthen cash control procedures within Business
                 Services and in all business units, utilizing technology (such as
                 Banner, DFMS) to ensure efficiency and effectiveness of
                 business practices.

   The Business Office staff continued to review cash control procedures
    regularly and wrote and implemented several procedures for CCP,
    Conference Centers, Business Offices and Bookstores.

   The Business Office staff assumed responsibility for the accounts receivable
    function from the bookstores, cafeterias and conference center, and
    integrated all account activities into QuickBooks .




FY09 Achievement Report                            Stanton/Wilmington Campus
                                        25
                        Corporate & Community Programs Division




    CORPORATE & COMMUNITY PROGRAMS
                DIVISION

                        MISSION STATEMENT
The mission of the Corporate & Community Programs Division,
Stanton/Wilmington Campus, is to provide lifelong learning opportunities
to a diverse population through quality education and training programs.
The Division offers enrichment programs for pre-college youth, job training
programs for unemployed, underemployed and incumbent adult workers,
and personal and professional development opportunities to community
residents.    The Division supports the state’s economic development
efforts by designing and delivering training programs that address the
specific needs of local businesses and industries.        Additionally, the
Division collaborates with local agencies and organizations to develop
program initiatives that meet the needs of the communities we serve.


Goal 1
Increase access to CCP programs and services.

Objective 1     (SD Maximize Technology)
                Research and develop an action plan to implement web
                registration and web payment services for CCP students.

   The Stanton/Wilmington CCP Division collaborated with the Collegewide CCP
    Directors and DIET staff worked to develop screen shots and dialog using
    current Banner system. Based on a review of this information, it was
    determined that Banner would not be an effective tool for CCP Web
    registration and that other options should be researched.

Objective 2     (CP CCP2)
                Implement new marketing strategies for expanding “camp”
                programs, including Summer Camps, Summer College
                Academy, and off-site Camps.

   The CCP Division extended marketing efforts which included implementing a
    new email list to remind parents about camp opportunities, increasing
    mailings to include charter and private schools, sending flyers and summer
    camp postcards to companies reaching out to companies.


FY09 Achievement Report                         Stanton/Wilmington Campus
                                     26
                         Corporate & Community Programs Division




   The CCP Division collaborated with the Appoquinimink School District to offer
    off-site camp opportunities within the district.

Objective 3      (SD Foster Relationships)
                 Work with Marketing to implement the marketing plan for the
                 Information Technology Learning Center (ITLC).

   The CCP Division collaborated with Marketing to develop an ITLC web page,
    a flyer, a banner ad, a magazine article, postcards, advertisements, emails,
    and a table display. Constituents who received these communications
    included: Delaware State Chamber of Commerce, New Castle Chamber of
    Commerce, New Castle County IT Directors, Delaware Manufacturing
    Extension Partnership members, and former students,

   The CCP Division conducted breakfast sessions to promote the program at
    both the Stanton and Wilmington sites.


Goal 2
Implement student learning outcomes assessments and educational support
assessments.

Objective 4      (SD Embrace Accountability)
                 Successfully conduct approved SLOA and ESOA assessments.

   In Educational Support, student satisfaction for course content and instruction
    was measured for the fall, in the areas of Language, Professional
    Development, and Personal Development.

   In the Youth programs, assessment was performed to gauge if the summer
    specialty camps met the expectations of student participants; if the before and
    after care services provided for camp were engaging; and if the spring break
    camp met the expectations of parents and students.

For SLOA Assessment Purposes:


   Communication skills of certified nursing assistant students who received a
    certificate were measured against the criteria for Delaware Nurse Aid on the
    National Certification written exam.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                        27
                         Corporate & Community Programs Division




For SLOA Assessment Purposes, cont.:

   Dental Assisting program students who earned a certificate were required to
    demonstrate skills relating to practices and procedures in a dental office, as
    evaluated by external clinical evaluators.

   Certificate recipients of the OSHA Waste Site worker training were evaluated
    on their knowledge of the standards of safety and environmental regulations,
    personal protective equipment and respirators, site safety and work practices,
    decontamination, and chemistry and toxicology required for certification in
    EPA Region III.

   Certificate recipients of Lead Worker courses were measured in their
    application of knowledge in performing lead abatement tasks related to
    regulations, health effects, health and safety issues, abatement practices,
    history, uses, and characteristics as evaluated on the State of Delaware
    (DHSS) certification exam.

   Certificate recipients in the Facilities Maintenance Arc Welding Level I
    program were evaluated on their knowledge and understanding of key
    concepts and skills based on their hands-on demonstration.

   Certificate recipients who completed Residential Wiring Level I were
    evaluated on their knowledge and understanding of key concepts and skills
    based on their hands-on demonstration.

   Certificate recipients who completed the Refrigeration and Air Conditioning
    Lab program who completed the course were evaluated on their knowledge
    and understanding of key concepts and skills based on their hands-on
    demonstration.


Goal 3
Offer a continuum of programs which promote lifelong learning opportunities.

Objective 5      (CP CCP2)
                 Develop and offer new programs to meet market demand.




FY09 Achievement Report                           Stanton/Wilmington Campus
                                       28
                         Corporate & Community Programs Division




   The CCP Division offered the following new community programs:

                 Arabic II
                 Certified Wedding Planner On-Line
                 Tax Planning & Retirement
                 Wedding Planner Certification
                 Work and Play Series
                 Bicycle Maintenance & Repair Level I & II
                 How to Price Your Products or Services
                 Improving English Language Skills for the Workplace
                 Introduction to Sign Language
                 Portrait Photography
                 Wedding & Candid Event Photography

Objective 6       (CP CCP2)
                  Provide additional courses and/or programs for high school
                  students.

   The CCP Division partnered with Red Clay School District in writing the 21st
    Century Grant Submission and was awarded funding for a summer academy
    will be held at the Boys and Girls Club.

   The CCP Division submitted additional grant applications for the Summer
    Youth Employment program.


Goal 4
Strengthen internal linkages to increase efficiency and effectiveness.

Objective 7       Continue to re-examine organizational structure and staffing
                  needs, as well as existing office space, classroom, and lab
                  areas, and reassign and/or retrofit where appropriate to meet
                  the changing needs of the Division.

   The Wilmington Campus receptionist was relocated to the CCP office suite.

   Staff training needs were enhanced by developing the Training to Acquire
    Skills and Knowledge (TASK) Development Program to provide training
    opportunities for CCP staff.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                        29
                           Corporate & Community Programs Division




Objective 8        (SD Foster Relationships)
                   Offer improved services and coordinated recruiting efforts
                   through increased collaboration between all youth programs.

   Youth program materials were distributed to participants within and across
    programs.


Goal 5
Expand external partnerships.

Objective 9        (CP CCP1)
                   Develop customized training programs for New Castle County
                   employers who are closing (i.e. Daimler Chrysler, Avon) and/or
                   face rapid expansion (i.e. Dassault).

   The Industrial Training Department offered programs designed to address the
    following company training and operational needs:

                  Wastewater Operator Level 1 training/Valero employees.

                  Standard maintenance procedures (SMP‟s)/Veolia Water
                   maintenance department.

                  Resume Writing training/General Motors' employees.

                  A series of technical courses/Philadelphia Gear employees.

Objective 10       (SD Foster Relationships)
                   Develop relationships to explore offering programs in
                   collaboration with charter schools.

   The CCP Division proposed a collaborative partnership with Serviam
    Academy.

Objective 11       (SD Enhance Responsiveness)
                   Identify potential opportunities in collaboration with the Hope
                   Commission to provide needed services for city residents.

   Representatives from the Pre-College program and Industrial Training
    attended meetings with the Hope Commission to collaborate on Brownsfield
    training.


FY09 Achievement Report                              Stanton/Wilmington Campus
                                          30
                         Corporate & Community Programs Division




Objective 12     (SD Enhance Responsiveness)
                 Partner with Instruction to coordinate non-credit and credit
                 language offerings.

   The CCP Division, in collaboration with Instruction, offered the Department of
    Revenue a credit Spanish I course.

   The CCP Division consulted with Instruction regarding development of the
    following non-credit ESL and ASL offerings: Improving English Language
    Skills for the Workplace and Introduction to Sign Language.


Goal 6
Meet division expenses and increase net revenue for division operations.

Objective 13     (SD Embrace Accountability)
                 Work with the data base manager to identify and develop
                 reports to provide more comprehensive information regarding
                 CCP revenue and expenses.

   The CCP staff has requested and obtained specialized reports in a timely
    manner. The CCP staff is working with the data base managers to identify
    needed Campus Menu options and reports in an effort to streamline the
    process.

Objective 14     (SD Embrace Accountability)
                 Re-examine break-even and operational margins for courses
                 and programs.

   CCP designed a comprehensive fiscal worksheet to calculate operating
    margins for CCP courses and programs.

   Based on the above margins, minimum/maximum enrollment benchmarks for
    each course/program were created and piloted by the community programs
    and workforce training areas of CCP.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                        31
      Division of Information and Educational Technologies (DIET)




               DIVISION OF INFORMATION
                                   AND
           EDUCATIONAL TECHNOLOGIES
                                  (DIET)

                        MISSION STATEMENT
The Division of Information and Educational Technologies is a support
centered division of the College that provides leadership, cultivates
communications, and delivers comprehensive information, communication,
and educational technologies support services within an environment that
is conducive to student learning.



Goal 1
Provide and expand anytime/anywhere access to all instructional and
administrative technical resources.

Objective 1     (SD Maximize Technology, SD Promote Flexibility, CP DIET 1)
                Upgrade webmail and shared calendar applications to latest
                supported versions.

   The DIET Division updated the webmail and calendaring systems to the most
    current version.

Objective 2     (SD Maximize Technology, SD Promote Flexibility, CP DIET 1)
                Work with the Collegewide DIET personnel to improve Single Sign-
                on to all technical resources.

   The DIET Division implemented the "Central Authentication System" (CAS) on
    Collegewide servers.




FY09 Achievement Report                         Stanton/Wilmington Campus
                                     32
      Division of Information and Educational Technologies (DIET)




Objective 3       (SD Maximize Technology, SD Promote Flexibility, CP DIET 1)
                  Expand the email system to meet growing demands.

   The DIET Division increased disk capacity for the "Storage Area Network",
    which allowed the storage system used for email to grow to meet demand.

   The DIET Division moved Webmail to a separate server cluster, freeing up
    the primary email server to concentrate on back-end storage duties, which
    improved performance.

Objective 4       (SD Maximize Technology, SD Promote Flexibility, CP DIET 1)
                  Expand the scope and capabilities of the Terminal Services.

   The DIET Division purchased and configured two dedicated servers to
    accommodate growing demand for Terminal Services.


Goal 2
Provide continually expanding technical support and services in an efficient and
cost effective manner.

Objective 5       (SD Maximize Technology, CP DIET 2)
                  Continue to develop and test an appropriate Vista deployment
                  method. Solicit volunteers from faculty to help pilot and test
                  Vista. Obtain feedback from the faculty group on operation,
                  experiences, and time period to deploy Vista.

   The DIET Division developed a three-year plan that addresses equipment
    and personnel needs for the Windows 7 migration, due to budgetary
    constraints related to implementing VISTA.

Objective 6       (CP DIET 2)
                  Reduce printer repair costs by providing printer repair training to
                  technicians who will handle most printer repairs in-house.

   The DIET Division saved $11,734 as compared to FY08 by using in-house
    labor to repair printers instead of the services of an outside repair vendor.

Objective 7       (SD Maximize Technology, CP DIET 2)
                  Upgrade the Instructional Division‟s computer systems to
                  accommodate increased multi-media and software
                  requirements.

FY09 Achievement Report                             Stanton/Wilmington Campus
                                         33
      Division of Information and Educational Technologies (DIET)




   The DIET Division purchased and installed 428 new computers in the
    Instructional Division.

Objective 8      (SD Maximize Technology, CP DIET 2)
                 Enhance Instructional classroom labs by increasing the number
                 of multi-media classrooms through the installation of
                 sympodiums and SMART Boards.

   The DIET Division configured and installed eight new sympodium or SMART
    Board classrooms.

Objective 9      (SD Maximize Technology, CP DIET 2)
                 Enhance the Digital Signage system by upgrading the
                 processing units to handle the latest software releases.

   The DIET Division replaced each digital signage display which is controlled by
    its own computer. The upgrade allows presentations with more advanced
    graphics to be sent to the displays.

Objective 10     (CP DIET 2)
                 Collaborate with Institutional Advancement and Business
                 Services to coordinate processing flow and reporting interfaces
                 of the Raisers Edge and Financial Edge software.

   The DIET Division developed and deployed interfaces with external entities to
    migrate information seamlessly.


Goal 3
Provide a stable and reliable infrastructure for all technology services.

Objective 11     (SD Maximize Technology, CP DIET 3)
                 Continue to replace physical servers with virtual servers.

   The DIET Division migrated the webmail system to a virtual server instance.

   New systems such as the Emergency Notification System, were implemented
    within a virtual server instead of a physical server.




FY09 Achievement Report                             Stanton/Wilmington Campus
                                         34
      Division of Information and Educational Technologies (DIET)




Goal 4
Develop and begin implementation of a DIET Business Continuity Plan.

Objective 12     (CP DIET 4)
                 Work with Collegewide DIET personnel to create a Business
                 Continuity Plan for critical services.

   The DIET Division collaborated with Collegewide DIET to develop a
    Continuity Plan for Banner and Bannerweb, which supports Mission Critical
    Services.




FY09 Achievement Report                          Stanton/Wilmington Campus
                                      35
                                                Human Resources Division




              HUMAN RESOURCES DIVISION

                          MISSION STATEMENT
The mission of the Human Resources Division is to provide leadership and
expertise on human resources issues to accomplish the strategic objectives
of Delaware Technical & Community College by serving as internal and
external consultants to College employees in the following areas:

       Developing and supporting a quality workforce.

       Facilitating an efficient and effective employment process.

       Directing a comprehensive performance management process.

       Providing a continuum of learning to support professional and
        organizational development.

       Serving as an advocate for equity, diversity, and lifelong learning.



Goal 1
Enhance the Campus New Employee Orientation program.

Objective 1      (SD Strengthen Resources) Collaborate with the Marketing
                 Department and DIET to update New Employee Orientation
                 content information.

   The HR Division enhanced the Campus New Employee Orientation program
    with the following additions: the marketing department provided updated
    statistics; the Office of the President Collegewide presentation, an icebreaker
    game; the Faculty Senate orientation.

   The HR Division developed a plan to include Student Services campus
    activities, representation from Faculty Senate, and HR hiring process
    information in future orientations.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                         36
                                                Human Resources Division




Goal 2
Improve Campus process for employees contemplating retirement.

Objective 2      (SD Enhance Responsiveness) Enhance the Campus
                 Retirement process.

   The HR Division created a retirement link on the Human Resources web page,
    a welcome letter, and a frequently asked questions page linked to the State of
    Delaware Pension website.

Objective 3      (SD Strengthen Resources)
                 Improve the Retirement Information Packet.

   The HR Division enhanced the retirement packet by inserting instructions for
    the retirement process, the State of Delaware Pension Plan booklet, and the
    "frequently asked questions" for State employees from the pension website .


Goal 3
Expand the Recruitment & Selection process by implementing a plan to increase
the number of Delaware Tech graduates in our applicant pools.

Objective 4      (SD Strengthen Resources)
                 Develop a relationship with the Student Services Career Centers
                 to create a process to increase the number of Delaware Tech
                 graduates applying for DTCC employment.

   The HR Division in collaboration with the Career Center registered with
    www.collegecentral.com. (This is a website that coordinates an electronic
    employment data bank that offers employers, students and alumni an
    exclusive opportunity to have access to employment postings and special
    internship opportunities.) We will be adding our postings to this website as
    well as to their job posting boards.

   The HR Division has agreed to meet quarterly with counselors to track
    graduates and non- traditional students to assist them in their post graduation
    endeavors and continue to be a resource.




FY09 Achievement Report                            Stanton/Wilmington Campus
                                         37
                                                Human Resources Division




Goal 4
Develop workshops that focus on current Human Resources topics for staff
development.

Objective 5       (SD Strengthen Resources)
                  Enhance staff development workshop topics.

   The following monthly workshops were held:

                 Wellness Center Health Screenings

                 Lunch Time Walk-A-Thon

                 Brown Bag Lunch “Wellness Seminar” Will Diabetes affect your
                  future?

                 15 Minute Abs Class

                 Wellness Center Fit Stop

                 Departmental Fit Stops

                 Educational Handouts/Information on Diabetes

                 Brown Bag Lunch “Wellness Seminar” Smoking Cessation and
                  Cancer Awareness – Dr. Thomas Bauer, MD, Chief of Thoracic
                  Surgery at Christiana Care.

                 Cancer Prevention Questionnaire – “Have you had your
                  screenings?”

                 Incentive Program- “The Biggest Loser”

                 Educational Handouts/Information on Smoking and Cancer

Objective 6       (SD Strengthen Resources)
                  Broaden Supervision 101 Training program.

   The HR department encouraged additional supervisors to participate in the
    training sessions.


FY09 Achievement Report                           Stanton/Wilmington Campus
                                        38
                                               Human Resources Division




Objective 7      (SD Strengthen Resources)
                 Continue to offer "Roundtable Discussion" HR workshops.

   The Director of Human Resources facilitated Supervisor Roundtables for
    supervisors who provided topics for discussion.


Goal 5
Continue to develop processes that promote quality customer service for our
internal and external customers.

Objective 8      (SD Enhance Responsiveness)
                 Expand Human Resources customer service training initiatives.

   The HR Division partnered with CCP to improve the summer camp hiring
    orientation.

   The HR Division offered ePay training to campus representatives from various
    departments to familiarize employees with this new payroll feature.

Objective 9      (SD Foster Relationships)
                 Encourage staff to visit other campus HR offices to share 'best
                 practices' in addition to expanding their knowledge base.

   A Collegewide HR Retreat was held and best practices were shared among
    the staff.




FY09 Achievement Report                           Stanton/Wilmington Campus
                                       39
                                                    Instructional Division




                INSTRUCTIONAL DIVISION

                        MISSION STATEMENT

In response to constantly changing economic and employment realities, the
Division of Instruction provides market-driven education programs to meet
student’s career and lifelong learning goals. The Division facilitates learning
through innovative competency-based instruction. Instructional programs
utilize information technology in an expanding array of delivery formats to
enhance learning and promote student access and success.               Problem
solving, teamwork skills, and effective communication competencies are
among the competencies addressed in each technology program.               The
programs also offer clear educational pathways that connect the associate
degree to secondary schools and senior institutions.



Goal 1
Develop and implement program review based on systematic program selection in
conjunction with a five year cycle.

Objective 1    (SD Embrace Accountability, CP Instruction 1)
               Based on the five-year cycle, conduct program review of
               designated programs and identify improvements for
               implementation. The following programs are to be reviewed:
               Architectural Engineering Technology, Biotechnology, Department
               of Business Administration Technologies, Computer-Aided
               Engineering Drafting & Design Technology, Civil Engineering
               Technology, Chemistry Technology, Fire Protection Engineering
               Technology, Operations Management Technology, and
               Mechanical Engineering Technology.




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   The following technologies participated in the Program Review process:

          Architectural Engineering Technology
          Biotechnology
          Department of Business Technologies
          Computer-Aided Engineering Drafting & Design Technology
          Civil Engineering Technology
          Chemistry Technology
          Construction Management Technology
          Fire Protection Engineering Technology
          Mechanical Engineering Technology
          Safety Management Technology

   The Head Librarian at Stanton and the Dean of Instruction staff provided data to
    support Program Review.

Objective 2      (SD Embrace Accountability, CP Instruction 1)
                 Strengthen the program review process by having the Department
                 Chairs who are evaluating their programs participate in a program
                 review workshop provided by the Director of Institutional
                 Research. The workshop will provide clarification to questions
                 about timeframe differences, cohort data, and explanation of
                 calculations.

   The program review was held in October 2008.

Objective 3      (SD Embrace Accountability, CP Instruction 1)
                 Implement the recommendations resulting from the FY08 program
                 reviews of the Automotive Technology; Computer Network
                 Engineering Technology; Chemical Process Operator Technology;
                 Dental Hygiene Technology; Heating, Ventilating, and Air
                 Conditioning Technology; Occupational Therapy Assistant
                 Technology; Physical Therapist Assistant Technology; and Safety
                 Management Technology programs.

   The Automotive Technology program was approved to offer a pre-tech
    introductory course designed to promote student transition to credit classes. The
    program explored potential resources, including grant funding and donations, to
    support the additional space, tools, equipment, and vehicles needed to teach
    the newest fuel-related technology.




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   The Computer Network Engineering program was approved to continue. The
    needed funding support was requested from the campus Budget Committee.
    The program also explored opportunities for promoting the program with the
    Marketing department for partnership opportunities with Corporate and
    Community Programs.

   The Chemical Process Operator program was approved to establish internship
    opportunities for AAS degree students. The program also explored articulation
    opportunities with local high schools and connected degree opportunities with
    Drexel University and the University of Delaware.

   The Dental Hygiene program began the development of strategies to ensure
    that second-language learners have the necessary communication skills to be
    successful, requested funding to expand technology in the Dental Clinic to
    reflect what is used in private practice, participated in the solution for the
    establishment of a stable clinical facility for Terry/Owens extension students,
    and implemented strategies that strengthen advisement for Terry campus
    students.

   The Heating, Ventilating, and Air-Conditioning program was approved to
    determine the future of the program in conjunction with the advisory committee.

   The Occupational Therapy Assistant program developed and implemented a
    Lab Manual for OTA 222 - Pediatric Intervention, developed and implemented a
    Safety Manual in OTA 225 - Clinical Fieldwork Level I-A, implemented more
    activities to strengthen students‟ oral communication skills, continued strategies
    to identify additional clinical sites, and explored opportunities to provide
    recognition and benefits to clinical supervisors.

   The Physical Therapist Assistant program expanded professional development
    opportunities for clinical instructors and provided incentives for participation,
    expanded recruitment efforts, and explored revisions to program admission
    requirements.


Goal 2
Enhance labor market responsiveness in the context of rapidly changing conditions.

Objective 4      (SD Enhance Responsiveness, SD Foster Relationships, CP
                 Instruction 2)
                 Hold advisory committee meetings for all technology programs.



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   All technology programs met with advisory committees at least once during the
    academic year.

   The Dean of Instruction, the Instructional Director of Biology/Chemistry
    Technologies, and Department Chairs from the Electronics and Computer
    Engineering Technology, Mechanical Engineering Technology, and Architectural
    Engineering Technology/Civil Engineering Technology/ Construction
    Management Technology/Computer-Aided Engineering Drafting & Design
    Technology programs attended the statewide Energy Management Advisory
    Committee meeting.

   The Oral Health Steering Committee was established to oversee and guide the
    implementation of a one-year Oral Health Workforce Planning Grant, which was
    awarded to the Division of Public Health (DPH) by the federal Health Resources
    and Service Administration (HRSA). DPH has collaborated with the Delaware
    Health Care Commission (DHCC) to oversee the project; and Advances in
    Management, Inc. has been engaged to execute and manage the grant
    activities. Dental Hygiene faculty serve on the Steering Committee.

   All technology program Instructional Directors and Department Chairs
    implemented a Collegewide strategy to classify existing educational programs
    according to enrollment and job demand, which included analysis of the
    Delaware Department of Labor data, national labor projections, and information
    from advisory committees and other program stakeholders.

   In response to a request from the Delaware Association of Surveyors, a new
    Collegewide option under Civil Engineering Technology was developed and will
    be implemented Collegewide for fall 2009.

   In response to a statewide need for middle school math teachers, a new
    program to train middle school math teachers was developed and will be
    implemented Collegewide for fall 2009.

   In response to Advisory Committee input, the development of an Associate‟s
    Degree in Health Information Technology is being considered.




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Objective 5      (SD Enhance Responsiveness, CP Instruction 2)
                 Implement restructuring of the Business Administration Technology
                 programs.

   The new Business Technology programs were fully implemented. The
    Entrepreneurship Technology program became part of the Department of
    Business Technologies in the spring.

Objective 6      (SD Enhance Responsiveness, SD Foster Relationships, CP
                 Instruction 2)
                 Explore the feasibility of offering the Paralegal option.

   The feasibility study was postponed.

Objective 7      (SD Enhance Responsiveness, CP Instruction 2)
                 Relocate the Operations Management Technology program to the
                 Wilmington campus.

   The relocation was completed.

Objective 8      (SD Enhance Responsiveness, SD Foster Relationships, CP
                 Instruction 2)
                 Explore the feasibility of offering a pre-pharmacy program.

   The Program Coordinator for the Biology/Chemistry Department developed a
    proposal for a pre-professional associate degree with a concentration in biology
    and chemistry. The proposal will be used as the basis for a market study to
    determine interest in this new program of study.

Objective 9      (SD Enhance Responsiveness, SD Foster Relationships, CP
                 Instruction 2)
                 Explore the feasibility of offering a Spanish Certificate Program.

   The Language Department conducted a survey of the Spanish curricula at other
    community colleges.




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Goal 3
Promote alternative instructional delivery strategies that meet the diverse needs of
students and leverage college resources.

Objective 10     (SD Embrace Accountability, SD Promote Flexibility, CP
                 Instruction 8)
                 In response to CCSSE data, in conjunction with the
                 Collegewide Deans of Instruction, participate in the identification of
                 alternative delivery strategies that have been successful at other
                 colleges in increasing student access and engagement and
                 recommend a pilot for DTCC.

   The Teaching Resource Center staff offered training for the faculty on how to
    enhance course delivery through the use of WIMBA, wikis, blogs, and virtual
    worlds.

   The Teaching Resource Center staff offered, the “Online Teaching and Learning
    Conference,” which was hosted by Jossey-Bass. Faculty participated online and
    learned practical hands-on techniques for how to effectively teach an online
    class for adult learners.

   Faculty participated on the Generational Task Force that researched and
    submitted recommendations for the customization of learning.

   The Stanton Mathematics, Biology/Chemistry, and Nursing departments
    developed WIMBA tutorials.

   The Stanton Associate Degree Nursing, Biology/Chemistry, Culinary Arts/Food
    Service Management, Criminal Justice, Fire Protection Engineering Technology,
    English, Electronics and Computer Engineering Technology, and Mechanical
    Engineering Technology and the Wilmington Allied Health and Language and
    Culture departments utilized standard video and flip cameras to record student
    and instructor demonstrations.

   “Clicker” technology was introduced in all Associate Degree Nursing and some
    Stanton social science courses this academic year.

   “Clicker” technology was mandatory in all Criminal Justice Technology courses
    this academic year.

   The Stanton Mathematics and the Electronics and Computer Engineering
    Technology departments introduced MATLAB software into their courses.


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   The Stanton English, Criminal Justice, Automotive, and Associate Degree
    Nursing departments implemented Facebook to enhance student engagement
    in support of student clubs, advisement, and instruction.

   The Automotive Department implemented technology that reflects industry use
    of laptops to communicate with the onboard computers in newer automobiles.

   The Computer Information Systems Department introduced MyITLab into the
    courses, CIS 107 – Intro to Computers and Applications and CIS 112 –
    Spreadsheets and Graphics.

Objective 11     (SD Promote Flexibility, CP Instruction 3)
                 Continue to expand the number of courses offered in a distributed
                 education format.

   The campus expanded distributed education courses in the Stanton
    Biology/Chemistry (NCJ 130 - Introduction to Research), Mathematics
    (MAT 202 - Math for Teachers II), and Wilmington Business Technologies (MIS
    220 - Management Information Systems, MGT 218 – Small Business
    Management, and SOC 215 - Business Ethics), Language and Culture (ESL
    100 - ESL for degree programs), and Science (BIO 110 - Essentials of Human
    Anatomy & Physiology) departments.

Objective 12     (SD Promote Flexibility, CP Instruction 3)
                 Design and implement a pre-tech level course for the Evening
                 Program of English as a Second Language.

   ESL 050 - Pre-Tech ESL was designed and approved as an evening offering, so
    that immigrants employed in the daytime might qualify themselves for entry into
    degree programs. (The Evening ESL Program was placed on hold due to
    budget constraints).

Objective 13     (SD Enhance Responsiveness, CP Instruction 3)
                 Incorporate state-of-the-art software and equipment into
                 coursework offered in the Architectural Engineering Technology,
                 Civil Engineering Technology, Construction Management
                 Technology, and Computer-Aided Engineering Drafting and
                 Design Technology programs.




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   The latest versions of AutoCAD, AutoCAD Civil 3D, Solid Works, Inventor,
    Second Life, and Google Sketch-Up were implemented in the following
    technologies:

                  Architectural Engineering Technology
                  Civil Engineering Technology
                  Construction Management Technology
                  Computer-Aided Engineering Drafting & Design Technology
                  Fire Protection Engineering Technology
                  Mechanical Engineering Technology

   Civil Engineering Technology and Construction Management Technology
    classes implemented the use of the industry standard Rapid Prototype Machine.

   The latest version of HydraCAD was implemented in two Fire Protection
    Engineering Technology courses in FET 221 and FET 222.

Objective 14       (SD Promote Flexibility, CP Instruction 3)
                   Explore the feasibility of developing and offering an Internet-based
                   Advanced English as a Second Language
                   Grammar/Communication course that could be offered abroad as
                   well as locally.

   An instructor from Language and Culture met with and brainstormed ideas with
    colleagues in National Kaohsiung Normal University for a linked ESL course that
    would be offered via distance.


Goal 4
Enhance the College‟s national recognition for excellence.

Objective 15       (SD Embrace Accountability, CP Instruction 4)
                   Promote faculty and program recognition for excellence through
                   awards, approved national conference presentations, publications,
                   and student pass rates on certification/licensure exams.

   Achievements for this objective are too large for database to accommodate.
    Please see Instructional Division Achievement Report for the complete list




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Objective 16      (SD Embrace Accountability, CP Instruction 4)
                  Achieve reaccreditation of the Culinary/Food Service Management
                  Technology programs.

   The program‟s site visit took place in the fall. The determination of accreditation
    status will be communicated in July

Objective 17      (SD Embrace Accountability, CP Instruction 4)
                  Achieve reaccreditation of the Associate Degree Nursing Program.

   The Associate Degree Nursing Program was recommended for continuing
    accreditation for 8 years (the longest term given) based on its self-study and
    February 2009 reaccreditation site visit. The determination of accreditation will
    be communicated in August.

   In preparation for the team visit, the Electronic Resources Librarian worked with
    the Nursing department faculty to examine the collection and to designate
    certain less current items as “historical,” as required by the NLN accrediting
    body.

   The Radiologic Technology completed an on-site accreditation visit and was
    awarded accreditation for 8 years (the longest term possible).

Objective 18      (SD Embrace Accountability, CP Instruction 4)
                  Prepare for the NATEF Mid-Point Evaluation of the Automotive
                  Technology Program.

   The self-evaluation document was completed and submitted to NATEF.


Goal 5
Enhance teaching effectiveness.

Objective 19      (SD Embrace Accountability, CP Instruction 5)
                  Update the guidelines and template for syllabus construction and
                  revision and offer workshops for faculty.

   The Dean of Instruction and the Vice-President for Educational Support
    completed the update of the guidelines and template for syllabus construction in
    June.

   Workshops will be provided to all faculty through the New Faculty Development
    Program and Teaching Resource Centers

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Objective 20       (SD Embrace Accountability, SD Promote Flexibility, CP
                   Instruction 5)

   In response to CCSSE data, provide new workshops through the Teaching
    Resource Centers to strengthen faculty‟s appreciation of and ability to use
    instructional strategies that engage diverse learners.

   The following workshops were offered through the Teaching Resource Centers:

           E- Learning Support and Library Resources which advanced both E-
            Learning and library resources that support different learning styles for
            students and faculty to learn, think, and apply knowledge.

           Multicultural Awareness which explored the definition of "multicultural,”
            the dimensions of how we conceptualize culture, and the consistency and
            challenges for faculty and advisors to apply multicultural dimensions.

           SMART Board 101 which focused on the use the SMART Board to
            enhance classroom teaching.

           Multimedia in the Classroom 101 which focused on the integration of
            multimedia into instruction to strengthen teaching and learning using
            technology to support differentiated instruction for diverse learners.

           Digital Photography and Image Editing 101 which emphasized digital
            photography as a tool to enhance multimedia in the curriculum and
            classroom for a diverse population.

       Teaching Methods which articulated the various learning styles and the
        application of learning styles within a repertoire of teaching methods.

       Interacting with Diverse Learners which provided faculty with the
        characteristics and needs of culturally and linguistically diverse learners, the
        “definitions” as they currently exist, and the issues that students and faculty
        must address.

     An Office Administration Technology faculty member offered two workshops
      through the Teaching Resource Centers: “Grading papers Using MS Word
      Review Tab” and “Citing Sources Using MS Word References Tab.”




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                                                          Instructional Division




Objective 21       (SD Strengthen Resources, CP Instruction 5)
                   In conjunction with the Teaching Resource Centers, strengthen the
                   New Faculty Development Program through the development of a
                   matrix of courses and competencies that eliminate gaps, reduce
                   redundancy, and promote program change.

   Collegewide, offerings for new faculty were limited due to the departure of the
    Director of E-Learning as well as the reduction in the number of new faculty
    hired as a result of budget constraints.

   A Human Services faculty member developed and offered “Boot Camp” for the
    New Faculty Development Program via the distance learning classrooms at the
    beginning of the academic year.

   TRC faculty facilitated a workshop for new faculty entitled, “Student Centered
    Mastery Learning.” The workshop concentrated on what mastery learning is,
    how it can increase student success, and how to apply it in courses at the
    College, given the College‟s particular organization of learning goals and
    objectives. It also established the critical and natural link between mastery
    learning and student-centered learning, defined as that combination of
    instructional strategies and techniques that results in student engagement in the
    learning process.

   As part of the New Faculty Development program, the Stanton/ Wilmington
    Instruction Librarians presented a library resources orientation to three new
    gave a half hour presentation about the libraries, their resources, information
    literacy, and General Education assessment during the TRC Portfolio
    Development workshop for new faculty.

   The TRC staff facilitated the following additional workshops for new faculty:

                  Teaching with Blackboard
                  Collegewide Instructional Guidelines
                  Portfolio Development.

Objective 22       (SD Strengthen Resources, CP Instruction 5)
                   Partner with Wilmington University to create a professional
                   development program for faculty.

   Instruction collaborated with Wilmington University to develop graduate courses
    focusing on community college teaching and administration. The courses will be
    offered by Wilmington University beginning in the 2009-2010 academic year.


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Objective 23     (SD Maximize Technology, SD Strengthen Resources, CP
                 Instruction 5)
                 Provide opportunities for faculty and librarians to stay current in
                 technology and academic areas through participation in activities,
                 workshops, and conferences.

   Faculty and librarians participated in Teaching Resource Center workshops on
    WIMBA, Blackboard, wikis, blogs, digital photography, video editing, audio
    editing, and virtual worlds.

   TRC faculty facilitated Adjunct faculty in-service events at the beginning of each
    semester.

   All faculty and librarians attended the campus presentation on the Americans
    with Disabilities Act.

   Faculty and librarian representatives attended Blackboard Users group
    meetings throughout the year.

   Librarians at both locations participated in a variety of professional development
    opportunities, including the fall program of the Delaware Library Association‟s
    College and Research Library Division, the PALINET Conference, the online
    PALINET workshop, “Web Tools for Reference Librarians,” online training on the
    Reference USA database, the DLA Annual Conference, a workshop sponsored
    by the Conservation Center for Art and Historic Artifacts in Philadelphia, and
    online cataloging presentation at the Delaware Division of Libraries.

   Mathematics faculty attended the annual DelMATYC conference.

   The Allied Health/Science Instructional Director attended two conferences: NN2-
    Access, Advocacy & Accountability and Combined Sections Meeting (CSM) for
    the APTA, which included the workshop, “Human Simulation: Effecting a New
    Paradigm for Acute Care Education.”

   The Occupational Therapy Assistant Program Coordinator participated in an
    Accreditation Workshop on revised standards, which was sponsored by ACOTE
    (Accreditation Council for Occupational Therapy Education).

   The Exercise Science Program Coordinator attended the national Strength and
    Conditioning Association (NSCA) National Conference in July 2009.




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                                                       Instructional Division




   The Biology/Chemistry Department offered several workshops supported by
    INBRE funds. Some of the topics were:

          Lesson Building with the Visible Human (VH) Dissector

          “How Many are There?” The use of non-invasive DNA-based mark-
           recapture methods for studying Grizzly and Black Bear Populations in
           North America

          The Ice Cube Project – Journey to the South Pole with Thomas Gaisser!

          Investigating Cancer Clusters in Delaware: Does the Data Validate
           Public Perception?

          FTIR Training

          Sailing the Northwest Passage by David Thoreson

   Three math faculty members from Stanton and two from Wilmington attended
    the annual conference of the American Mathematical Association of Two-Year
    Colleges (AMATYC).

   Five faculty members attended a workshop to be trained in development and
    implementation of Learning Communities.

   Mathematics faculty attended the Teachers Teaching with Technology
    conference.

   A faculty member from the Electronics and Computer Engineering Technology
    department attended the workshop, “Incorporating Nanotechnology into the
    Curriculum.”

   The Department Chairperson of the Electronics and Computer Engineering
    Technology attended a conference sponsored by the National Center for Optics
    and Photonics Education that focused on incorporating renewable energy topics
    in the curriculum.

   Three Stanton Developmental English faculty attended a one-day workshop
    focused on using theory and technology to address the learning needs of the
    21st century developmental student.




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   A Language and Culture instructor participated in “E-Learning 2.0,” a regional
    technology conference at Drexel University, and in a Wimba Collaborative
    Software seminar and workshop at Villanova University.

   The Associate Degree Nursing Instructional Director attended the NLN
    Education Summit 2008 Conference, which was related to accreditation.

   Three Associate Degree Nursing faculty members attended a Curriculum
    Development workshop related to accreditation.

   The Chairperson of the Fire Protection Engineering Technology attended both
    the Fire and Emergency Services Higher Education (FESHE) and the National
    Fire Protection Association (NFPA) conferences in June.

   The Nuclear Medicine Program coordinator attended several local and regional
    nuclear medicine educational meetings.


Goal 6
Establish and implement a model for the comprehensive assessment of the general
education student learning goals, “Core Curriculum Competencies.”

Objective 24     (SD Embrace Accountability, CP Instruction 6)
                 Implement the FY09 steps in the approved Integrated General
                 Education Instruction and Assessment model for program level
                 assessment of the Core Curriculum Competencies.

   In accordance with the Integrated General Education Instruction and
    Assessment Plan, all technology programs collaborated with their respective
    general education counterparts on the design and implementation of the
    assessment of Core Curriculum Competencies 1, 3, 5, or 7. A total of 35 GEAT
    assessments were conducted.

   In accordance with the Integrated General Education Instruction and
    Assessment Plan, some technology programs assessed Core Curriculum
    Competencies 2, 4, or 6. A total of 43 General Education assessments were
    conducted.




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Goal 7
Implement comprehensive student learning outcomes assessment (SLOA) and
educational support outcomes assessment (ESOA) of distance education and
implement appropriate planning actions.

Objective 25     (SD Embrace Accountability, CP Instruction 7)
                 Implement annual assessment of E-Learning outcomes across
                 different distance and on-ground delivery modalities.

   E-Learning assessment was successfully conducted for the second year in
    accordance with the E-Learning Assessment Model and will continue annually
    as part of the College‟s SLOA and ESOA processes. This year, E-Learning
    assessment continues the focus on evaluating the equity of student outcomes
    among courses offered in different instructional modalities (telecourse, online,
    and on-ground) and on assessing the availability of the electronic medium to
    provide access to course materials. A Stanton Criminal Justice course, CRJ
    224, offered in multiple instructional modalities was evaluated. The Wilmington
    Assessment Coordinator had a major role in this process.

Objective 26     (Embrace Accountability, CP Instruction 7)
                 Provide faculty workshops on the E-Learning assessment model.

   Faculty workshops were initially provided in FY08 at all campuses. This year, a
    Collegewide workshop was not provided due to the vacancy in the E-Learning
    Director position. However, campus review of the E-Learning assessment
    model was done through department chairperson meetings and presentations at
    the annual campus assessment forums.


Goal 8
Provide a learning environment that encourages student enrollment, engagement, and
retention.

Objective 27     (SD Embrace Accountability, SD Promote Flexibility, CP
                 Instruction 8)
                 In conjunction with the Collegewide Deans of Instruction,
                 implement the FY08 recommendations of the College Retention
                 Committee.

   Instruction collaborated with Student Services to develop plans to implement
    recommendations for the streamlined admissions process and new advisement
    model based on the philosophy that advisement is teaching.



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   Instruction collaborated with Student Services to develop plans to activate
    advisement centers at each campus location in order to provide new students
    with immediate help to begin their education, including registering for courses,
    as well as to provide on-going information and logistical support for all students.

   An electronic infrastructure is being finalized that will enable the development of
    a customized educational plan for each student. The plan will be continuously
    updated by the advisor during the student‟s educational process and serve as a
    guide to goal completion for the student.

   Instruction identified procedures for intrusive advisement strategies.

   In June, the Deans of Instruction and Student Services presented a Deans‟
    Forum to all faculty and counselors entitled, “Implementing Changes That
    Support Retention: Advisement as Teaching and the New Admissions
    Process.”

Objective 28      (SD Embrace Accountability, SD Promote Flexibility, CP
                  Instruction 8)
                  In response to CCSSE data, increase learning projects that require
                  student collaboration.

   Students in multiple courses in the Biotechnology and Chemistry Technology
    programs worked collaboratively on a longitudinal water-quality research
    experience.

   Students in the Biotechnology Introduction to Research course collaborated on
    a group research project.

   Students in the Bio/Chem Club worked on group research projects under the
    direction of a department faculty member.

   During Engineers‟ Week, a team of engineering technology students held an
    open house and presented their proposal and model for Green Roof technology.

   English students from both campus locations collaborated on and presented
    debates during the Presidential Debate Event.

   Students in the course, FET 250 – Fire Inspections, worked as a team on the
    investigation of a construction office trailer fire scenario.




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                                                          Instructional Division




   A Computer Information Systems student collaborated with other students
    throughout the College and presented on the American Economy at a Russian
    University.

   Wilmington English Honors students, English faculty, and the Writing Center
    Coordinator formed an editorial committee and began accepting submissions for
    a student anthology.

   The Wilmington English department partnered with the Diversity Committee and
    the Humanities Club to host a Quilt Workshop. Students screened a film and
    then collaborated on the design of a quilt pattern that celebrated the diversity of
    the Wilmington Campus Community.

Objective 29      (SD Embrace Accountability, SD Promote Flexibility, CP
                  Instruction 8)
                  In response to CCSSE data, increase student participation in
                  diversity opportunities through coursework.

   The Assistant Vice President for Educational Support conducted a workshop on
    Service Learning for department chairpersons in May.

   Architectural Engineering Technology students collaborated with a Second Life
    community called, “Uthango,” to investigate proposals for sustainable design
    housing prototypes for use in the redevelopment effort in Cape Town, South
    Africa to replace existing marginal housing in the township areas.

   The Nursing Department implemented the course, NUR 120 - Spirituality and
    Health, which examines diversity and faith.

   The Bridges to the Baccalaureate students and the Biology/Chemistry students
    planned and implemented several projects, including the electronics recycling.

   Human Services and Language Department faculty created a collaborative
    communications project between students in COM 222 - Intercultural
    Communications and ESL 046 - Advanced ESL Grammar Communication.

   Students in ESL 048 - Advanced ESL Listening/Speaking and students in SSS
    101 - Mastering College Life met in 2 sessions, giving all involved a chance to
    meet others from diverse backgrounds while exploring communication and
    values.




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   In HMS 121- Intro to Human Services, students participated in a service learning
    project with the Association of Community Organizations for Reform Now
    (ACORN).

   Study Aboard trips visited Turkey (Honors Sociology), Mexico (Nursing), and
    Ireland (Stanton English). A development trip visited Ghana in preparation for a
    course offering for the 2009-2010 academic year.

   The Wilmington English Department enhanced instruction through the offering of
    City as Text assignment field trips to the Delaware Art Museum, the Brandywine
    River Museum, University of Delaware Museums, and Old Swedes Church.

   The Wilmington English Department, in coordination with the Humanities Club
    and the Diversity Committee, sponsored the screening and discussion of two
    films that focused on the clothing and marketing industries. This activity
    provided students with an opportunity to explore the significance of popular
    culture and the ethical issues facing social work and marketing professionals.

   A Dental Hygiene faculty member and a student participated in a Tennessee
    community project to provide treatment to the underserved in Knoxville.

   The Medical Assisting Program and Westside Family Health developed a clinical
    partnership to provide public health experiences for students.

   Recommendations from the feasibility studies of ENG 122 students were
    accepted by community-based organizations, including the Delaware State
    Hospital, Best Western Hotels, and Sheila‟s Child Care.

Objective 30     (SD Embrace Accountability, CP Instruction 8)
                 In response to CCSSE data, in conjunction with the Collegewide
                 Deans of Instruction, participate in the reevaluation of the New
                 Faculty Development Plan and update content.

   Due to the vacancy in the Director of E-Learning position, reporting is deferred
    until FY10.

Objective 31     (SD Enhance Responsiveness, CP Instruction 8)
                 Strengthen holistic services, including web-based support services
                 such as library services, tutoring, and giving students support
                 beyond classroom instruction.




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   The Stanton Campus Library had over 120,000 visitors, and the Wilmington
    Campus Library had over 90,000 visitors during the academic year. In addition,
    Stanton had over 3,958 page loads and 3,108 unique visitors to the Stanton
    Campus Library Homepage on the Web. Wilmington had over 3,500 page loads
    and 2,600 unique visitors to the Wilmington Campus Library Homepage on the
    Web.

   The Stanton Campus provided 4,636 hours of tutoring in English, Biology,
    Chemistry, Mathematics, Criminal Justice, Nursing, Computer Information
    Systems, Spanish, Electronics, and American Sign Language.

   The Wilmington Campus provided 2,278 hours of tutoring in Allied Health,
    English, Biology, Chemistry, Mathematics, Criminal Justice, Nursing, Computer
    Information Systems, Spanish, English as a Second Language, and American
    Sign Language.

   The Stanton Mathematics Department improved tutoring services. In the fall,
    100 students received peer tutoring services, and 350 used drop-in tutoring,
    which was provided by full-time faculty.

   1,227 students visited the Wilmington Math Lab for tutoring.

   1,988 students visited (1048-fall, 940-spring) the Wilmington Writing Center and
    730 students visited the Stanton Writing Center (300-fall, 430-spring).

   There were a total of 1370 visits (575-fall, 795-spring) to the Accounting Lab.

   Academic support in the form of English and reading supplemental instruction
    for underrepresented populations was provided for 15 students at Stanton for a
    total of 358 hours.

   An instructional video on how to find and register for classes online was created
    by a Language and Culture advisor. This video, designed for Advanced Level
    ESL advisees, was deployed via Blackboard in all advanced level ESL courses.

   Wilmington‟s Instruction Librarian expanded the “Criteria for Web Page
    Evaluation” handout to include the evaluation of books and journal articles and
    renamed the handout “Criteria for Evaluating Sources.” It was posted on the
    Library Services website after feedback from college librarians.




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   Wilmington‟s Instruction Librarian served as the libraries‟ information literacy
    modules editor and revised the Periodicals Blackboard tutorial and all instruction
    handouts used by faculty and students regarding the library Blackboard
    modules.

   The Electronic Resources Librarian performed extensive updates to the many
    online subject guides on the Library Services website in response to updates
    and changes made by other college librarians.

   The Electronic Resource Librarian at Stanton re-designed the Stanton Library
    Homepage and continued to make modifications as needed.

   The Diagnostic Medical Sonography program faculty offered supervised practice
    hours for students in the lab.

   The Cisco Lab was re-opened at the beginning of the academic year for student
    support and practice.

Objective 32     (SD Promote Flexibility, CP Instruction 8)
                 Develop a distance learning primer that students would take after
                 registering for a distance education Social Science or Criminal
                 Justice course.

   The Criminal Justice/Social Science Department implemented an introductory
    assignment to assess student familiarity with distance learning procedures and
    responsibilities in order to identify students who need additional support.

Objective 33     (SD Promote Flexibility, CP Instruction 8)
                 Implement an experiential course with diversity and teamwork
                 activities to provide expanded opportunities for Entrepreneurship
                 students to participate in real-world scenarios.

   The course, ENT 225 – Entrepreneurship Experience was implemented. This
    course requires a real-world internship experience.

Objective 34     (SD Embrace Accountability, SD Promote Flexibility, CP
                 Instruction 8)
                 Implement a pilot program in conjunction with the New Castle
                 County Police that better prepares Criminal Justice students for
                 acceptance into the Police Academy.




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   The Criminal Justice department formalized a “Fast Track” mentoring agreement
    with the New Castle County Police Department that facilitates application and
    employment of Criminal Justice students.

Objective 35      (SD Enhance Responsiveness, CP Instruction 8)
                  In conjunction with Marketing, strengthen recruitment through
                  participation in information sessions, visits to high schools, career
                  fairs, and summer camps.

   The Allied Health/Science Department sponsored the annual Allied Health Open
    House in the fall.

   All departments participated in the fall breakfast for high school counselors.

   All departments participated in information sessions throughout the academic
    year.

   Faculty from numerous technology departments regularly attended Career
    Cafes held at local middle schools.

   A Stanton English instructor presented ideas related to careers in communications;
    real-world applications for reading, writing, and speaking in other fields; and the need
    for further education in a Career Café at a local middle school.

   The Department of Business Technologies developed an hour-long multimedia
    presentation, “Careers in Business.” The presentation was incorporated into all
    Introduction to Business sections and used in information sessions.

   Stanton‟s Biology/Chemistry, Criminal Justice Technology, Electronics and
    Computer Engineering Technology, and Mechanical Engineering Technology
    taught in summer camps, including, Make-It Camp, CSI Camp, Biotechnology
    Summer Experience, and CPO STeP Camp.

   The Electronics and Computer Engineering Technology and Mechanical
    Engineering Technology developed Robo-Camp.

   Faculty, Coordinators, Department Chairpersons, and Instructional Directors
    regularly visited public, private, and parochial high schools and participated in
    career fairs and presentations. They also hosted high school students on
    campus and in the Child Development and Dental Health centers.

   The departments of Nursing and Allied Health participated in Christiana Care‟s
    Open House.

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   A Language & Culture instructor visited and distributed DTCC informational
    materials to Adult learners in a local state-funded ESL program.

   A Language & Culture instructor met with a high school principal and another
    school district administrator to initiate a supportive relationship for 9 through 12
    grade students who are non-native English speakers.

   The Culinary Arts Technology and Electronics and Computer Engineering
    Technology departments hosted Skills USA competitions for high school
    students.

   The Science Expo and the Drafting Competition were held in the spring.

   The Department Chairperson of Electronics and Computer Engineering
    Technology served as a judge for the FIRST robotics regional competition.

   The Education Department Program Coordinator presented program information
    to directors and teachers at Bright Horizons Family Solutions.

Objective 36      (SD Enhance Responsiveness, CP Instruction 8)
                  Develop a Collegewide class schedule for distance learning
                  classes in order to consolidate enrolled students across
                  campuses.

   The campus collaborated with the CW Deans of Instruction to coordinate
    offering additional online courses for the 2009-2010 academic year.

Objective 37      (SD Enhance Responsiveness, SD Foster Relationships, CP
                  Instruction 8)
                  Collaborate with campus and college counterparts to achieve
                  goals.

   The Department Chair from the Electronics and Computer Engineering
    Technology collaborated with statewide counterparts on the development of
    credit offerings in renewable energy.

   The Biology/Chemistry Instructional Director collaborated with her Owens
    counterpart on the development and implementation of EPSCoR, Bridges, and
    ATE grants.

   The librarians and English chairs collaborated to identify and create an
    implementation plan for fall 2010 semester information literacy modules for
    DTCC students.

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   The Wilmington Electronic Resources Librarian, working with the Wilmington
    Instruction Librarian, completed a draft of a new “Student Resources” page for
    the Library Services website.

   The Wilmington Electronic Resources Librarian worked with vendor‟s technical
    representatives, DIET, and the other college librarians to set up trials of
    databases, gather evaluative comments, and correspond with vendors.

   The Wilmington Technical Services Librarian met with her counterparts from the
    Terry and Owens campus libraries to improve the bibliographic display of
    materials in certain problem categories on the library catalog.

   Stanton/Wilmington and Owens campus libraries collaborated to purchase
    SocINDEX with Full-Text from Ebsco for their on-campus offerings.

   The libraries piloted the use of the Content Management System as a means of
    distribution for the two Library Blackboard modules. The Instruction Librarian
    created an instruction manual for the English faculty on how to import the
    Blackboard modules into their courses.

   The Instruction Librarian at Stanton collaborated with the Nursing department on
    their new seminar on evidence-based practice. The seminar was presented
    eight times to a total of 160 students.

   Language Department faculty held a daylong meeting with Collegewide
    counterparts to address issues, update course descriptions and objectives, and
    share means for improving instruction.

   Administrators, faculty, and counselors collaborated on the development of a
    Learning Communities initiative.

   Faculty serving as club advisors provided co-curricular activities, including a
    talent show, a fashion show, and cultural excursions to New York City,
    Washington D.C., and various area businesses.

   Human Services Club students volunteered at the People of Color Mental
    Health Conference.

   The Education Club provided tutoring for members of the Boys‟ Club.




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Goal 9
Enhance teaching and learning through the use of educational technology.

Objective 38     (SD Maximize Technology, CP Instruction 9)
                 Increase the use of educational technology to support real-world
                 application and scenario- based learning.

   Students in Stanton‟s Essentials of Anatomy & Physiology course used lessons
    developed by a department faculty member to apply knowledge of anatomy to a
    virtual cadaver.

   The Radiologic Technology introduced simulation technology into
    RAD 105 – Intro to Radiologic Patient Care, to familiarize students with patient
    identification, hand washing, patient communication, and vital sign evaluation.

   The Associate Degree Nursing Department implemented the use of SimMan
    and scenario-based learning across the curriculum.

   The Nuclear Medicine Technology implemented clinical observation/ instruction
    for CT procedures.

   The Exercise Science Technology increased training in the use of the metabolic
    cart for pulmonary testing.

   The Dental Hygiene Technology Digital implemented radiography and Dentrix
    electronic charting during Dental Hygiene treatment at both the Wilmington and
    Terry/Owens clinical sites.

   ReDoc, a computerized documentation software, was installed in the OTA/PTA
    classroom/lab.

   The Diagnostic Medical Sonography Program Coordinator introduced CCHS
    Ultra Sim, an ultrasound simulator, to program faculty.

   The Human Services Department expanded the use of the online Virtual Child,
    child development simulation, in all development courses.

   The Drug and Alcohol Counseling program implemented ACCUCARE, an online
    assessment tool, in all program courses.

   Therascribe software, a clinical assessment tool was implemented in
    PSY 223 - Abnormal Psychology.


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   Industry-standard reservation software was implemented in the course,
    HRI 215 – Lodging Operations Management. This is a Hospitality Management
    Technology course in the Department of Business Technologies.

   Minitab, a statistical software package, and ExtendSim, virtual process software,
    were implemented in Operations Management Technology courses.

   Students just beginning their study of English as a Second Language became
    active learners using the SMART Board to interact with their new language.

   Grammar demonstration videos were used in ESL 046 - Advanced Grammar
    Communication. These videos provide simulated scenarios of “real-world” use
    of language as used by native speakers.

   American Sign Language comprehension tests were improved when the
    instructor used a digital camera to put signed communication online for students
    to understand. American Sign Language students also used online dictionaries
    which demonstrate signs on video clips.

   ESL students viewed video segments online to develop listening for real-world
    comprehension, and they began to produce their own speaking tests for
    instructor evaluation via YouTube, Audacity software, or other online means.

Objective 39     (SD Maximize Technology, CP Instruction 9)
                  Increase faculty instructional use of Blackboard to 100%.

   The Deans of Instruction facilitated the increased use of Blackboard by full-time
    and adjunct faculty by encouraging department chairpersons to incorporate its
    instructional use in all courses and by providing faculty with the
    resources and workshops on Blackboard via the Teaching Resource/E-Learning
    Centers. However, due to the vacancy in the Director of E-Learning position,
    ensuring 100% use has been deferred until .

   Several departments began posting audio/video to their Blackboard
    courses/organizations.

   Several departments began online testing and using Content Collection and
    SafeAssign through Blackboard.

   Several departments established Blackboard organizations to support student
    advisement, including career information, technology trends, program updates
    and other information.


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   Interactive Blackboard assessments created by a Language & Culture instructor
    were shared with adjunct faculty in ESL 042 - Advanced ESL Reading.

   The Associate Degree Nursing and Human Services departments established a
    Blackboard organization to support fulltime and adjunct faculty development.

Objective 40     (SD Maximize Technology, CP Instruction 9)
                 Implement the new ETC curricula.

   Revision of existing and the creation of new ETC curricula has been deferred
    until the Director of E-Learning position vacancy is filled.

Objective 41     (SD Maximize Technology, CP Instruction 9)
                 Develop and implement a Simulation Laboratory for Allied Health
                 and Science students at the Wilmington Campus.

   Three medium fidelity mannequins and a video-production system for the
    Simulation Laboratory HRSA grant funding.

Objective 42     (SD Maximize Technology, CP Instruction 9)
                 Incorporate computer-based physiology equipment into Biology
                 and Anatomy and Physiology courses at Stanton.

   Computer-based physiology equipment was incorporated into BIO 120 and 121.

   Vernier instruments for water-quality testing and respiration experiments were
    incorporated into BIO 150 and CHM 150 and 151.

Objective 43     (SD Maximize Technology, CP Instruction 9)
                 Provide wireless Internet access in the Culinary/Food Service
                 Management Technology labs so that students can access
                 information during lab activities.

   Wireless Internet access was installed in the Culinary Arts Dining Room and the
    Culinary Arts Kitchen.

Objective 44     (SD Maximize Technology, CP Instruction 9)
                 Incorporate PDA technology into Dental Hygiene clinical courses
                 so that faculty and students can efficiently obtain
                 up-to-date information on patients‟ medications prior to their
                 treatment.




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   Palm Pilots were implemented to analyze medications and apply Dental
    Hygiene treatment modifications in the clinic

Objective 45     (SD Maximize Technology, CP Instruction 9)
                 Expand the use of technology in the English as a Second
                 Language program by using webcams to support individualized
                 second language assessment and podcasts to supplement and
                 replace audio materials.

   Webcams were purchased to enhance Language and Culture Lab resources for
    language courses.

Objective 46     (SD Promote Flexibility, CP Instruction 9)
                 Pilot a placement test for English as a Second Language, which
                 measures students‟ listening comprehension as well as grammar and
                 reading, in an attempt to reduce the number of incorrect placements.

   A Language and Culture instructor piloted an online writing placement test with
    advanced ESL students. This pilot, in conjunction with ACT, resulted in additional
    funding and resources for ACT Compass placement testing. ESL student
    performance information was shared with DTCC. ACT shared DTCC results with
    other colleges nationwide and also referred colleagues at other institutions to
    DTCC for insight and guidance about the placement testing process.


Goal 10
Strengthen curricular requirements and procedures to support program
development, program effectiveness and efficiency of operations.

Objective 47     (SD Enhance Responsiveness, SD Promote Flexibility, CP
                 Instruction 10)
                 In conjunction with the Collegewide Deans of Instruction, revise
                 the program development process to streamline and simplify.

   Revisions were made to the data required for review including simplification and
    also alignment with new annual reports now available to programs that provide
    data and statistical analysis on enrollment, retention, graduation, and job
    placement.




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Goal 11
Promote partnerships that expand educational opportunities for students.

Objective 48     (SD Foster Relationships)
                 Expand articulation agreements and activities with high schools.

   The Instructional Director of the Biology/Chemistry Department met with St.
    George‟s Vocational High School regarding a Biotech pathway.

   The Physical Therapist Assistant Technology Program Coordinator, the Culinary
    Arts/Food Service Management Technology Department Chairperson, and the
    Biology/Chemistry Department Instructional Director served on the advisory
    committee for St. George‟s Vocational High School.

   The Culinary Arts/Food Service Management Technology Department
    Chairperson worked with the advisory committees of the Red Clay,
    Appoquinimink, and Christiana school districts to support the development of a
    Culinary Arts pathway.

   The Program Coordinator of the Physical Therapist Assistant Technology
    served on the advisory board for the Division of Nursing and Allied Health at
    Wilmington University.

   The Wilmington English Department coordinator serves on the Board of the
    Catholic Schools of the Diocese of Wilmington.

   The Computer Information Systems Department Chairperson serves on the
    Newark High School Business Advisory Committee.

   The Department Chairperson of Education serves on the Early Childhood
    Education advisory committees for the Red Clay and New Castle County Vo-
    Tech school districts.

   The Instructional Directors from the Allied Health and Biology/Chemistry
    departments, the Science Department Chairperson, a Stanton Social Science
    faculty member, and the Dean of Instruction provided ongoing support with
    curriculum design and program articulation for the Conrad School of Sciences.

   The Instructional Directors from the Stanton Mathematics and Biology/Chemistry
    departments served on the Curriculum Review Board for the New Castle County
    Vo-Tech School District.



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   The Department Chairpersons of the Culinary Arts/Food Service Management
    and Electronics and Computer Engineering technologies worked with the Cecil
    County School District on pathways for culinary arts and electronics and
    computer engineering technology.

Objective 49     (SD Foster Relationships)
                 Expand connected degree opportunities with institutions of higher
                 education.

   Connected degrees were established with the University of Delaware for
    Bachelor of Arts and Bachelor of Science degrees in Mathematics.

   A connected degree for Middle School Math was established with Wilmington
    University.

   Connected degrees were established with Wilmington University that link
    associate degrees in Construction Management Technology, Entrepreneurship,
    Office Administration Technology, and Operations Management Technology
    with a Bachelor of Science degree in Business Management.

   Connected degrees were established with the University of Delaware for
    Bachelor of Arts and Bachelor of Science degrees in Computer Science.

   Connected degrees were established with Wilmington University for Allied
    Health Management with DTCC Allied Health programs.

Objective 50     (SD Promote Flexibility, CP Instruction 8)
                 Expand the number of credit courses offered through the
                 Collegewide Study Abroad Program.

   The Instructional Division offered seven Study Abroad programs, and five had
    enough student enrollments to run. This was an increase compared to FY08.

Objective 51     (SD Enhance Responsiveness, CP Instruction 8)
                 Partner with CCP to coordinate non-credit and credit language
                 course offerings.

   Language and Culture faculty assisted with the selection of non-credit
    instructors for CCP Spanish offerings.




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Objective 52      (SD Foster Relationships, CP Instruction 8)
                  Expand opportunities for Entrepreneurship students through
                  partnerships with the New Castle County‟s Chamber U, CODE,
                  small business organizations, and local entrepreneurs.

   There is no progress to report at this time.

Objective 53      (SD Promote Flexibility, CP Instruction 8)
                  Expand internship, workshop, and field trip opportunities for
                  Science, Biotechnology, Chemistry Technology, Chemical Process
                  Operator Technology, Allied Health, and Nursing students through
                  partnerships with the Christiana Care, Delaware Biotechnology
                  Institute, Delaware State University, the University of Delaware,
                  Delaware State laboratories, and local industries.

   A.I. Dupont Hospital was added as a new clinical site for the Diagnostic Medical
    Sonography and Echocardigraphy programs.

   A new clinical agreement was developed with the VA Medical Center of
    Philadelphia for all Wilmington Allied Health programs.

Objective 54      (SD Promote Flexibility, CP Instruction 8)
                  Expand internship, workshop, and field trip opportunities for
                  students through educational and professional partnerships.

   Occupational Therapy Assistant students participated in a Collaboration
    Workshop with Occupational Therapy students from Thomas Jefferson
    University.

   Second year Occupational Therapy Assistant students spent a day at the
    VA Medical center and participated in Occupational Therapy mental health
    treatment groups.

   Genesis Rehab provided a Medicare Documentation workshop to the second
    year Occupational Therapy Assistant students.

   The Occupational Therapy Assistant students attended a Campus splinting
    workshop facilitated by the Delaware Occupational Therapy Association.

   The Allied Health/Science Department sponsored a half-day workshop called
    “Hottest Topic in Health Care: Delaware‟s Health Status Report Card -
    Disparities in Health Care.” The workshop was for all graduating Allied Health
    students and faculty.

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   The Physical Therapist Assistant Program Coordinator and three students
    attended the Annual Meeting of the American Physical Therapy Association in
    Baltimore, MD.

   In collaboration with an advisory board member, a Business Technology student
    completed an internship with the Performance Consultants Group.

   Two Electronics and Computer Engineering Technology students participated in
    internships at Agilient.

   An Electronics and Computer Engineering Technology student was selected for
    a NASA summer internship at the University of Delaware‟s Electrical
    Engineering Department.

   The Delaware Chiefs of Police sponsored eight students to attend the CRJ
    national conference.

   Two scholarships are being funded yearly for students in the American Sign
    Language program through a language instructor‟s membership in Quota, a
    local organization with a history of community service.

   The International Club moderator coordinated trips to New York, NY and
    Washington, DC for International Club members in collaboration with the
    Diversity Club and the Study Abroad International Coordinator .

   The Associate Degree Nursing Program partnered with Howard Community
    College to support Preimer Nursing School in Ghana with gifts of used books
    and lab equipment (outdated manikins, stethoscopes and BP cuffs).

   Fire and Safety Technology faculty and students utilized site visits to
    supplement instruction in FET 112, FET 200, FET 261, and SMT 230.

   Fire Protection Engineering Department faculty and students regularly attended
    the monthly meetings of the Philadelphia-Delaware Valley Chapter of the
    Society of Fire Protection Engineers and the Delaware Chapter of the American
    Society of Certified Engineering Technicians.

Objective 55     (SD Foster Relationships, CP Instruction 8)
                 Collaborate with other divisions and similar institutions to develop
                 processes that benefit full-time and adjunct faculty and students.




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   The first December Pinning and Award Ceremony for the Radiologic Technology
    program expansion was held in December. The program expansion and mid-
    year program degree completion are the results of the collaborative relationship
    between Christiana Care and Delaware Tech.

   The Instructional Director of Human Services served on the Advisory Committee
    for the Family Individual Studies/Human Services Department at the University
    of Delaware.

   As a result of collaboration among the four Delaware Tech libraries, DIET, and
    the Delaware Division of Libraries, students and faculty Collegewide were able
    to access 17 EbscoHOST databases, with over 1,089,000 searches of the
    EbscoHost databases alone. Students and faculty also conducted over 69,000
    searches of other Collegewide and campus databases from several different
    vendors.

   The Occupational Therapy Assistant Program Coordinator developed a faculty
    handbook for program faculty.

   The Instruction Librarian presented library orientations for students in the SSS
    courses of Student Services.

Objective 56     (SD Foster Relationships, CP Instruction 8)
                 Provide Allied Health program outreach.

   A full-time Dental Hygiene faculty member and a student participated in a
    Tennessee community project to provide treatment to the underserved in
    Knoxville.

   A full-time Dental Hygiene faculty member participated in Operation Smile in
    Vietnam.

   Respiratory Care faculty and students partnered with the American Lung
    Association Mid-Atlantic Region to help staff and provide asthma education as
    part of a week-long summer camp for asthmatic children ages 8-12 in June
    2008.




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   Nine Medical Assisting students participated in a Mini Health Fair at the
    Wilmington site this spring. Approximately forty participants had the opportunity
    to have their height, weight, BMI, blood sugar, blood pressure, pulse and
    respiration rate measured. A model provided students with the opportunity to
    teach self breast exams to participants. In addition brochures on diabetes,
    obesity, hypertension, asthma, and other common medical conditions were
    provided.

   The Delaware State Dental Society sponsored “Give Kids A Smile” at the
    Wilmington Dental Health Center in February, 2009.

   Vascular Sonography students participated in “Legs for Life”- a free screening
    for the community sponsored by Christiana Care‟s Vascular lab.

   Diagnostic Medical Sonography faculty assisted with CPR instruction for health
    care providers, which was offered at CCHS.

Objective 57     Partner with Student Services to identify male students who are
                 experiencing academic difficulties.

   The Stanton English Department provided supplemental instruction to male
    students identified by the Student Services Division.


Goal 12
Expand outcomes assessment to prove and improve program and service
effectiveness.

Objective 58     (SD Embrace Accountability)
                 Implement SLOA and ESOA of academic programs and services,
                 in accordance with the College Institutional Effectiveness
                 Structure‟s guidelines and action steps for FY09.

   56 SLOA and 14 ESOA assessments were conducted. These included 2
    Perkins assessments, 44 Program Graduate Competency assessments, 10
    Developmental assessments, 3 assessments of the Dental Health Center, 2
    assessments of the Child Development Center, 2 assessments of E-Learning
    Support, 4 assessments of the Libraries, and 3 assessments of the Teaching
    Resource Centers.




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Goal 13
Strengthen academic programs, including curricula and use of learning resources, to
better prepare students for the career field and/or transfer.

Objective 59     (SD Enhance Responsiveness, CP Instruction 10)
                 Implement the new Culinary/Food Service Management
                 Technology diplomas and certificates.

   Two new certificates and two new diplomas were implemented.

Objective 60     (SD Enhance Responsiveness, CP Instruction 10)
                 Revise the curricula for the Architectural Engineering Technology,
                 Civil Engineering Technology, Construction Management
                 Technology, and Computer-Aided Engineering Drafting & Design
                 Technology programs in response to advisory committee input,
                 transfer opportunities, and recent legislation.

   The curricula revisions were completed and approved by the Board of Trustees
    at the June meeting for implementation during the 2009-2010 academic year.

Objective 61     (SD Enhance Responsiveness, CP Instruction 10)
                 Implement the newly revised Entrepreneurship Program curricula,
                 which strengthen business offerings.

   The newly revised Entrepreneurship Program curricula was implemented during
    the 2008–2009 academic year.


Goal 14
Design an integrated approach to Pre-College student success.

Objective 62     (SD Promote Flexibility, CP Instruction 8)
                 Partner with Student Services to implement a First-Year
                 Experience program for pre-college students.

   The First-Year Experience (FYE) Committee, composed of Librarians and
    representatives from Student Services, Instruction, and Administration,
    developed a holistic FYE program based on an analysis and synthesis of
    existing and emerging best practices.




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Objective 63     (SD Promote Flexibility, CP Instruction 8)
                 In conjunction with the First-Year Experience (FYE) program,
                 implement the newly revised new student orientation process.

   A new FYE one-credit seminar course, which will replace the Mastering College
    Life course, was approved by the Deans of Instruction and will be offered
    beginning with the 2009 fall semester. The course will be implemented as a
    Student Services/General Education team-taught course.

Objective 64     (SD Promote Flexibility, CP Instruction 8)
                 Further develop the FYE program, in accordance with the newly
                 revised FYE committee mission and goals.

   The FYE Committee and subcommittees developed and piloted a survey that
    will be administered to students and faculty in the fall. Data from survey
    responses as well as input from focus groups will be analyzed, and findings will
    be matched with best practices to guide the further development of a First-Year
    Experience program that best meets the needs of Stanton/Wilmington students.


Goal 15
Provide the resources, facilities, and equipment necessary to support an innovative
and learner centered environment.

Objective 65     (SD Enhance Responsiveness, CP Instruction 8)
                 Begin developing plans for the renovation of the interior space that
                 will be vacated when the new Health Sciences Building is
                 occupied. Consider re-location and/or expansion of English faculty
                 offices and Writing Center, Culinary/Food Service Management
                 Technology faculty offices and kitchen, Math faculty offices and
                 Math lab, the Dean of Instruction office area, Electronics and
                  Computer Engineering Technology faculty offices, and
                 Architectural Engineering/Civil Engineering/Computer Aided
                 Drafting/Construction Management Technologies‟ faculty offices.

   This objective has been deferred to FY10.

Objective 66     (SD Enhance Responsiveness, CP Instruction 8)
                 Participate in grant opportunities.

   The Stanton English Department partnered with the University of Delaware to
    develope a grant to improve writing instruction in developmental courses.


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                                                         Instructional Division




   Five Wilmington faculty and ten Stanton faculty were awarded faculty innovation
    grants.

   Using grant funding, six swing-arm chairs designed to appeal to millennial
    students were purchased for the libraries: three at each location.

   A Bank of America grant supported math tutoring at both campus locations.

   Through a NASA grant, two middle school science teachers received Lego
    Mindstorms and a stipend. This funding enables the teachers to participate in
    the Robo Camp sponsored by the Electronics and Computer Engineering
    Technology and Mechanical Engineering Technology departments.

   Collegewide Associate Degree Nursing Department Chairpersons and
    Instructional Directors collaborated on the submission of a HRSA grant proposal
    to increase diversity in Nursing.

   An INBRE grant in the amount of $190,500, a Bridges grant in the amount of
    $102,420, and an EPSCoR grant in the amount of $46,176 provided funding for
    personnel, equipment, supplies, and travel for the Biology, Chemistry, Allied
    Health, Science, and Nursing departments.

   In collaboration with Finger Lakes Community College, a CCLI grant was
    received to support student research and develop of case studies.

   Two Associate Degree Nursing faculty were awarded a HITS grant to support
    increased use of educational technology.

   An HRSA grant provided funding for equipment for the new Simulation Lab at
    Wilmington and the Nursing Labs at Stanton.

   Perkins funding supported equipment purchases for engineering technologies
    and Nursing.

   The Biology/Chemistry and Electronics and Computer Engineering Technology
    departments collaborated on an ATE grant proposal, “Energizing STEM
    Education.”

   A student in the Exercise Science Program received a summer 2009 INBRE
    internship to collect research data for poster presentations. The Exercise
    Science Program Coordinator will directly supervise the student in the
    calibration, operation, and interpretation of various metabolic cart pulmonary
    function tests.

FY09 Achievement Report                            Stanton/Wilmington Campus
                                          75
                                                         Instructional Division




   The Histotechnology program coordinator identified two researchers at A.I.
    duPont Research Laboratory who identified a 10 week project for two program
    students. The project was funded by INBRE in partnership with Delaware
    Biotechnology Institute. The students will present an abstract at the University
    of Delaware in August, 2009.

Objective 67       (SD Enhance Responsiveness, CP Instruction 8)
                   Identify and implement strategies that reduce the campus budget.

   The Dean and Assistant Deans of Instruction submitted an analysis of the
    Instructional Division core and supplemental functions including departmental
    cost-cutting strategies to the campus‟ Cost Reduction Task Force.

   The Dean and Assistant Deans of Instruction completed a comprehensive
    review of association membership costs, which resulted in cost-cutting in this
    area.

   The printing of telecourse packets was eliminated.

   The Allied Health/Science Department discontinued letter notification and
    implemented an e-mail process to notify students of their program acceptance
    status.

Objective 68          (SD Promote Flexibility, CP Instruction 3)
                      Continue to expand the number of courses offered in an online
                      format.

   The campus expanded online course offerings and, in coordination with the
    Collegewide Deans of Instruction, identified the following additional courses to
    offer in an online format for the 2009-2010 academic year:

                  BIO 110
                  BUS 101 and 203
                  CRJ 220 and 104
                  ECO 111
                  ENG 126 and 127
                  MAT 012, 015, 075, 181, 182, 185, 281, 282, 283
                  MGT 212
                  MKT 219,
                  PSY 121, 125, and 223
                  SOC 215




FY09 Achievement Report                            Stanton/Wilmington Campus
                                          76
                               Planning and Advancement Division




    PLANNING AND ADVANCEMENT DIVISION

                      MISSION STATEMENT
The Planning and Advancement Division facilitates the accomplishment of
strategic objectives to support advancement of the campus.



               INSTITUTIONAL ADVANCEMENT
Institutional Advancement develops and implements funding procurement
strategies to ensure the continuing enhancement and expansion of College
programs and initiatives. The division is responsible for raising funds
through grant development, annual giving, major campaigns, planned
giving, and special events. This unit is also responsible for establishing
relationships with individuals, alumni, corporations, foundations, and
government.

                            MARKETING
Marketing enhances the College image through community awareness
while establishing relationships with potential students to increase
enrollment.     The unit initiates and supports outreach communication
through internal and external media and projects. The products created by
the   unit   enhance     recruitment/enrollment   efforts  and    provide
communication support for College processes and procedures.



                PLANNING AND ASSESSMENT
Planning strives to increase campus effectiveness through strategic
planning and the coordination of the Campus Planning Council. The unit
develops and publishes the Campus Plan and Achievement Report in
addition to assisting in the ESOA process and performing a range of duties
related to accreditation.




FY09 Achievement Report                      Stanton/Wilmington Campus
                                   77
                                   Planning and Advancement Division




                      Institutional Advancement

Goal 1
Improve Institutional Advancement donor and partner relationships.

Objective 1      (CP IA 3, SD Foster Relationships)
                 Continue to implement the visitation program which invites
                 existing donors, alumni, and prospective donors to the campus.

   The IA Department invited seven individuals/groups to the campus for either
    a luncheon meeting with the campus director or for a tour and demonstration
    in the fire technology lab. The IA department hosted two tours with fire
    technology demonstrations for members of the Delaware Dining Society and
    a retired chemist from the Morton Thiokol in Elkton, Maryland.

Objective 2      (SD Maximize Technology)
                 Continue to update the Advisory Council lists and the
                 Development Council member list, and alumni database.

   The IA Department updated the Advisory Council lists, Development Council
    member lists, and alumni lists.

Objective 3      (SD Foster Relationships)
                 Create recognition criteria for donations received.

   The IA Department facilitated the acknowledgement of donations over $1,000
    at a Donor Appreciation reception in October, 2008. Each donor was
    recognized with a one-of-a-kind piece of art – a Jester sized according to the
    level of donation. Donors were also recognized on signage at the Mardi Gras
    event and on the campus internal Scala signage.

Goal 2
Enhance the faculty and staff knowledge of Institutional Advancement practices.

Objective 4      (CP IA 2, SD Embrace Accountability)
                 Develop and implement scholarship and other policies and
                 guidelines in collaboration with other divisions.

   The IA Department worked with the nursing instructors to establish a
    scholarship fund in memory of a nursing instructor.




FY09 Achievement Report                            Stanton/Wilmington Campus
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                                   Planning and Advancement Division




   The IA Department worked with the Business Services to develop cash
    handling policies for Mardi Gras, the 5K Run/Walk, and the Employee Giving
    Campaign.

Objective 5      (CP IA 1)
                 Produce a procedures manual for Raiser's Edge.

   The IA Department updated the campus procedures manual with new
    procedures issued from the office of the Associate Vice President of
    Institutional Advancement.

Objective 6      (CP IA 1, SD Maximize Technology)
                 Collaborate with DIET and Business Services to coordinate
                 processing flow and reporting interfaces of the Raisers Edge
                 and Financial Edge Software.

   Financial Edge Software was piloted at the Office of the President but has not
    been implemented at the campus level.


Goal 3
Create the infrastructure to grow and develop resources in New Castle County.

Objective 7      (CP CCP2, CP IA 3, SD Strengthen Resources)
                 Identify additional public and private funders for campus
                 initiatives.

   The IA Department mailed 10,000 postcards to local alumni offering
    discounted ticket prices for Mardi Gras 2009. Seventeen new private donors
    contributed to An Evening of Mardi Gras.

   Nine new private donors contributed to the 2008 5K Run/Walk.

Objective 8      (CP IA 3, SD Strengthen Resources)
                 Promote Planned Giving opportunities using print and website
                 information at the Stanton/Wilmington Campus.

   The IA Department listed giving opportunities in the Alumni Newsletter.

   The IA Department added a Donate Now link to the campus Alumni & Friends
    webpage.




FY09 Achievement Report                           Stanton/Wilmington Campus
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                                     Planning and Advancement Division




Objective 9       (SD Embrace Accountability)
                  Assess the effectiveness of the outreach to the community
                  using the ESOA process.

   Institutional Advancement staff assessed the effectiveness of attendance at
    prospect mining activities between July and December, 2008. The results
    indicated that it is necessary to increase community involvement and
    attendance at mining activities to assist with identifying new contacts and
    funding sources.

   Institutional Advancement staff assessed the effectiveness of the secondary
    contact with new contacts met a prospect mining events. It was determined
    that new contacts should be invited to Campus in order to build stronger
    relationships.

Objective 10      (SD Enhance Responsiveness)
                  Develop processes for establishing new scholarships with the
                  Financial Aid Department and advertising scholarships to
                  students.

   The Institutional Advancement staff provides the Wilmington Campus Senior
    Financial Aid Specialist with descriptions of all new scholarships, the
    scholarship criteria, and the special applications. The Financial Specialist
    posts on the Financial Aid website to advertise.

Objective 11      (SD Foster Relationships)
                  Develop a process for the Alumni Association to partner with
                  Student Services to identify male mentors for students.

   The Dean of Student Services and the Assistant to the Campus Director met
    to discuss the feasibility of the recruitment of male mentors from the Alumni
    Association. A sorting process will begin in the fall 2009, and a list of the
    names of potential male mentors will be distributed to the counselor of this
    initiative.

Objective 12      (CP IA 3, SD Strengthen Resources)
                  Create more opportunities for Alumni to visit campus and
                  support campus programs.

   The IA Department sent special postcards to 10,000 Alumni offering half-
    priced tickets to an Evening of Mardi Gras 2009.

   An Inaugural 5K Run/Walk held in October 2008 encouraged alumni to be
    involved in raising funds for student scholarships.

FY09 Achievement Report                               Stanton/Wilmington Campus
                                           80
                                    Planning and Advancement Division



                                    Marketing
Goal 1
Enhance the role of Marketing through utilization of technology.

Objective 1       (CP Marketing 1, SD Maximize Technology)
                  As part of the Collegewide team, collaborate with DIET to plan,
                  develop and implement the redesign of the College portal.

   The Marketing Communications Coordinator collaborated with DIET to
    research and draft the following documents:

                     Web Level Chart
                     Web Site Redesign: Mission and Goals
                     Web Site/Page Proposed Policy Guidelines
                     MyDTCC/Web/Blackboard Reorganization Plan

Objective 2       (CP Marketing 1, SD Maximize Technology)
                  Provide input and direction for decisions regarding placement
                  and visibility of Stanton/Wilmington information on the portal.

   The Marketing Communications Coordinator collaborated with DIET to
    provide input and direction for the placement and visibility of the portal.

Objective 3       (CP Marketing 5 , SD Maximize Technology)
                  Investigate "Live Chat" technology with DIET and pilot its use for
                  prospective students visiting the Stanton/Wilmington Web page.

   This objective has been revised because of a Collegewide goal of using
    Facebook.

Objective 4       (CP Marketing 5, SD Maximize Technology)
                  Review, evaluate, and redesign the process used to keep the
                  Stanton/Wilmington Programs Web page up-to-date.

   The Stanton/Wilmington Programs Web page update process was
    implemented and is used to make updates at the following times:

                     When there is an update to a Tech Sheet
                     When a Course Schedule is issued
                     When Collegewide Program Updates




FY09 Achievement Report                              Stanton/Wilmington Campus
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                                   Planning and Advancement Division




   Effective January 2009, the following process has been implemented:
    At the beginning of the fall semester and at the end of the spring semester, an
    email is sent to the Assistant Deans of Instruction. The Assistant Deans are
    asked to forward the link to the Programs Web page to a contact in each
    department. These employees are charged with proofing the S/W programs
    Web page and returning any corrections, changes, or additions to the
    Marketing Department Webmaster.


Goal 2
Identify and respond to changing target markets.

Objective 5      (SD Enhance Responsiveness)
                 Strengthen focus on mid-life career changers as a target
                 market.

   The Marketing Department advertises CCP short-term training programs
    along with the appropriate technology at information sessions.

Objective 6      (SD Strengthen Resources)
                 Work with department chairs to identify students from low
                 enrollment programs who will accompany recruitment staff on
                 high school visits.

   The Marketing Department includes Instructional staff in high school visits.
    Students participate in the evening Information Sessions as technology
    representatives.

Objective 7      (SD Maximize Technology)
                 Research, evaluate and devise plans for use of new social
                 networking communication tools such as Facebook to
                 strengthen marketing outreach to millennial audiences.

   Stanton/Wilmington collaborated with Collegewide Marketing to research
    Facebook. A Facebook page was created and guidelines for the use of the
    Facebook by the College were written.

   The Marketing Department researched Banner advertising.




FY09 Achievement Report                            Stanton/Wilmington Campus
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                                  Planning and Advancement Division




Goal 3
Develop new strategies to communicate the campus message, image and brand.

Objective 8      (CP Marketing 3, SD Strengthen Resources)
                 Further develop, design and create the content of the new direct
                 mail admission bulletin and on-campus course schedule
                 publications. Implement their production and dissemination.

   The College decided to reduce the mailing of publications; the Campus
    Course Schedule mailing has been reduced by nearly 300,000 pieces.

Objective 9      (SD Strengthen Resources)
                 Develop materials to market conference center facilities and
                 services.

   The Marketing Department created materials which include a brochure rate
    sheet and custom envelope with conference center branding.

Objective 10     (CP Marketing 3, SD Enhance Responsiveness)
                 Create a series of marketing postcards, each highlighting an
                 aspect of Delaware Tech.

   The College decided to reduce marketing outreach using literature, including
    this initiative.

Objective 11     (CP Marketing 3, SD Enhance Responsiveness)
                 Institute a letter flow process for prospective students who have
                 inquired about a specific program.

   The Marketing Department implemented a letter flow process which was
    assessed through the FY09 ESOA process.

Objective 12     (CP Marketing 5, SD Enhance Responsiveness)
                 Collaborate with Student Services to offer off-campus recruiting
                 opportunities for student leaders.

   The Marketing Department has had success with this initiative in previous
    years, however, PEERS have not been available when requested this year.




FY09 Achievement Report                           Stanton/Wilmington Campus
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                                   Planning and Advancement Division




Goal 4
Strengthen interdepartmental, interdivisional, and intercampus collaboration to
more effectively achieve marketing goals and objectives.

Objective 13     (CP Marketing 5, SD Maximize Technology)
                 Develop an awareness campaign for the new Marketing
                 Department Web page.

   The Marketing Department conducted an awareness campaign for the new
    Marketing Web site during November 2008 using announcements on
    MyDTCC and the Stanton/Wilmington homepage. The page was presented
    during a formal presentation to the Department Chairs and the campaign was
    used as an ESOA assessment. The assessment results reflected a 400%
    increase in use of the new Web site (Digital communications FY09 ESOA
    Assessment Record C9).

Objective 14     (CP Marketing 5)
                 Establish a yearly calendar for information sessions which
                 feature targeted programs, publicize and hold the sessions, and
                 then analyze their success.

   The Campus revised this project because of budgetary restrictions. A
    successful Information Session with representatives from both locations was
    held in the spring.

   The Marketing Department advertised the information sessions by sending
    emails, securing radio spots, and designing and producing marketing
    materials, such as fliers and print ads.

Objective 15     (CP Marketing 5, SD Foster Relationships)
                 Collaborate with Student Services to analyze student data
                 related to the inquiry/application enrollment process.

   This objective will be deferred to FY10.

Objective 16     (CP Marketing 5, SD Foster Relationships)
                 Work with the Corporate and Community Programs Division to
                 implement the marketing plan for the ITLC.

   The Marketing Department collaborated with the CCP Division to deliver
    marketing materials for the „rebirth‟ of the ITLC. The Marketing Department
    created an email newsletter and online banner advertisements.


FY09 Achievement Report                           Stanton/Wilmington Campus
                                        84
                                   Planning and Advancement Division




Objective 17     (CP Marketing 5, SD Maximize Technology)
                 Collaborate with Human Resources to update the New
                 Employee Orientation content information.

   The Marketing Department provided updated statistics to assist the HR
    Division in updating content information for the New Employee Orientation.

Objective 18     (CP Marketing 5, SD Foster Relationships)
                 In conjunction with Instruction, strengthen recruitment through
                 participating in information sessions, visits to high schools,
                 career fairs, and summer camps.

   The number of visits to high schools has increased significantly from 54 visits
    during FY08 to 67 visits during FY09.

   The Marketing Department facilitated both locations being represented at one
    Information Session which enables potential students to gather technology
    information in one visit rather making multiple visits to locations.


Goal 5
Communicate articulated program and transfer opportunities to the community in
marketing materials.

Objective 19     Seek opportunities to publicize the attainment of higher degrees
                 at sister institutions by Delaware Tech graduates.

   The Student Information Center staff effectively networked at community
    Education Fairs and Transfer Days at both locations.

   The Student Information Center staff distributed marketing materials to
    students and post materials on the web site for student access.

   The Marketing Department facilitated the 2008 High School Counselor
    Breakfast at the Wilmington Campus which attracted 38 counselors
    representing 23 high schools and 3 states (DE, MD and PA) to learn about
    Connected Degree Programs. Department chairs established relationships
    with the high school counselors and followed-up with tours, events, and
    speakers in their specific technology at the high schools or by inviting
    interested students to the S/W Campus to further develop and maintain
    relationships.



FY09 Achievement Report                            Stanton/Wilmington Campus
                                        85
                                   Planning and Advancement Division




   The Marketing Department assisted Collegewide Marketing in creating a
    Connected Degree brochure highlighting graduates. The Marketing
    Department incorporates Connected Degree and Articulation “ads” in email
    marketing campaigns.



                       Planning and Assessment

Goal 1
Achieve full integration of the College Plan into the assessment-planning-
budgeting cycle.

Objective 1      (SD Foster Relationships)
                 Conduct a campus-wide workshop for Division leaders on the
                 importance of integrating assessment, planning and budgeting.

   The Planning Department provided training for the planning database, along
    with individual training sessions for the Deans and Directors highlighting the
    importance of the assessment, planning, and budgeting processes.

Objective 2      (SD Foster Relationships)
                 Collaborate with the Business Office to educate Division leaders
                 about the connection between planning and budgeting.

   The Assistant to the Campus Director facilitated meetings with Deans and
    Directors to identify the core and supplemental services of each division as a
    part of the Campus budget reduction plan.

   The Assistant to the Campus Director served on the Budget Reduction Task
    Force to identify ways to reduce spending and enhance the overall budgeting
    process.


Goal 2
Enhance the timing, functioning, and integration of the campus effectiveness.

Objective 3      (SD Embrace Accountability)
                 Review and implement selected improvement actions resulting
                 from the campus ESOA of planning and assessment.



FY09 Achievement Report                            Stanton/Wilmington Campus
                                        86
                                 Planning and Advancement Division




   The FY09 ESOA Planning assessments focused on the planning council‟s
    knowledge of the campus planning process and the use of the planning
    database to effectively support campus planning processes.

   The results of the FY09 ESOA Planning assessments indicated that there is a
    need for the planning council to learn more about the planning process. In
    addition, another College planning database workshop should be held for
    database users.

Objective 4      (SD Embrace Accountability)
                 Complete the Periodic Review Report recommendations as
                 needed.

   The Campus Periodic Review Report was received with commendations. No
    recommendations were given.




FY09 Achievement Report                          Stanton/Wilmington Campus
                                      87
                                                   Student Services Division




             STUDENT SERVICES DIVISION

                          MISSION STATEMENT
The mission of the Student Services Division at Delaware Technical &
Community College is to provide comprehensive and diverse opportunities
for students that enhance the mission of the college through student
development.        The Division promotes the academic, personal, and
professional growth of students. Comprehensive Student Services cultivate
opportunities, challenges, and a safe environment for diverse students to
build leadership, citizenship, and interpersonal skills. Student services are
provided to assist students in developing decision-making skills, which will
aid them in personal and academic planning. The Division has a tradition of
maintaining lifelong learning relationships with the college community by
creating strong alliances and partnerships.
The responsibilities of the Student Services Division include three major
objectives. The first objective is to provide services to a dynamic
multicultural community. The Division strives to promote courteous, high
quality services to the college community in a convenient and efficient
manner. The second objective is student development.                This is
accomplished by promoting the social, cultural, intellectual, emotional, and
career development of students. The third objective is community. We
create a friendly and accessible College environment that helps students
set and attain realistic career goals while fostering understanding and
appreciation of a diverse student population.
The Division is committed to student development providing continuously
improved services in the following functional areas:
    Academic Support Services                  Peer Support
    Admissions and Assessment                  Placement Services
    Adult Student Support Services             Recruitment
    Athletics                                  Registration
    Career Counseling                          Student Activities, Clubs and Student
    Counseling                                  Government Association
    Distance Learning and Electronic           Students with Special Needs Support
     Campus Support Services                     Services
    First-Year Student Success Courses         Transfer Counseling
     and College Readiness Programming          Veterans Services
    Foreign Student Services and Support       Transfer Counseling
    Health Services                            Women’s Center Support Services



FY09 Achievement Report                              Stanton/Wilmington Campus
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                                                 Student Services Division




Goal 1
Seek opportunities to increase faculty involvement in programs and services.

Objective 1      (SD Foster Relationships)
                 Distribute list of activities sponsored by Student Services to
                 faculty before each academic semester begins.

   The Student Services Division provided faculty with the following
    comprehensive list of lectures and seminars that addressed diversity issues
    and provided general diversity awareness:

             Francis Pileggi, Esq., Constitution Day lecture and discussion

             Professor Leland Ware and Dr. David Wilson, "Jim Crow Ideology in
              Today's Political Arena”.

             Student Political Debates; Bernard Pepukayi, Esq., Family Court
              Commissioner.

             "Overcoming Adversity;" Conference - "Health Disparities Among
              Minority Groups" - Dr. Herman Ellis & Division of Public Health Staff.

             "Voices of Veterans from Six Different Wars”.

             Concert and True Diversity Lecture - "Raising Awareness in our
              Communities and Ourselves" - Magdalen Hsu-Li, International
              Recording Artist.

             Jocelyn Scott, Chief Engineering Officer at DuPont - Lecture and
              discussion focusing on the Engineering Technologies.

Objective 2      (SD Foster Relationships)
                 Survey faculty to determine which activities they feel will
                 enhance their course syllabi.

   The Dean of Student Services attended a Department Chairs' Meeting to
    request suggestions from the chairs for activities that would enhance their
    syllabi.

   The Student Services Division sponsored activities to meet the needs of the
    various departments.



FY09 Achievement Report                            Stanton/Wilmington Campus
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                                                 Student Services Division




Goal 2
Assist minority male students in developing the skills necessary for achieving their
academic goals.

Objective 3       (SD Foster Relationships, SD Promote Flexibility)
                  Seek faculty volunteers who are willing to tutor male students
                  experiencing difficulties in math courses.

   The Student Services Division formed a partnership with the Math
    Departments and provided tutorial services for more than 35 male students.

Objective 4       (SD Foster Relationships, SD Promote Flexibility)
                  Partner with the Instructional Division to identify male students who
                  are experiencing academic difficulties.

   Faculty submitted student progress reports to the Student Services Division
    who identified male students experiencing serious academic difficulties. These
    students were then referred to the Coordinator of the Male Mentoring Initiative
    who supplied supportive intervention and referral to a male mentor.

Objective 5       (SD Promote Flexibility)
                  Develop and administer an exit survey to male students who
                  leave before the end of the semester.

   The Student Services Division attempted to administer an exit survey via
    telephone to 973 male students who were enrolled from fall 2007 to fall 2009.

                 42 of those students graduated
                 135 are currently enrolled
                 131 indicated they would re-enroll
                 20 indicated they were not sure of their plans.
                 222 had incorrect contact information.
                 284 were left a message to contact the Department

Objective 6       (SD Foster Relationships, SD Promote Flexibility)
                  Partner with the Alumni Association to increase male mentors.




FY09 Achievement Report                             Stanton/Wilmington Campus
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                                                  Student Services Division



Goal 3
Maximize student leadership opportunities, both on and off campus, through
interaction and collaboration.

Objective 7        (SD Foster Relationships)
                   Conduct student focus groups to determine the needs of
                   emerging and established leaders.

   Under the leadership of the Male Mentoring Initiative Coordinator, the
    Vanguard Society and the SGA, sponsored monthly focus groups in the
    newly established Vanguard Society Office. Topics include the following:

                  Leadership characteristics
                  Appropriate attire for work and school
                  Financial planning
                  Healthy relationships
                  Educational planning

Objective 8        (SD Foster Relationships)
                   Mandate that the Student Government Association club
                   members volunteer as campus tour guides.

   Student Government officers, PEER Associates, and Vanguard Society
    members at both campuses served as tour guides and College ambassadors
    at New Student Orientation, New Student Welcome Reception, Athletic
    Orientation, and after Admissions interviews.

Objective 9        (SD Foster Relationships)
                   Sponsor student-led Open Forums during the fall and spring
                   semesters.

   The Vanguard Society facilitated open forums on the following topics:

                  Domestic Violence
                  The State of Hip Hop
                  Masculinity and Relationships
                  How to Dress for Success

Objective 10       (SD Foster Relationships)
                   Collaborate with the Marketing Department to offer off-campus
                   recruiting opportunities for student leaders.



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                                                  Student Services Division




   Representatives from the Admissions Department, along with PEER Associates,
    visited William Penn High School to discuss enrollment procedures at Delaware
    Tech.

   Vanguard Society members spoke to students at McKean High School.

   A member of the Vanguard Society, spoke about Delaware Tech at People's
    Settlement.


Goal 4
Increase student involvement in co-curricular activities.

Objective 11       (SD Maximize Technology)
                   Continue to enhance the web page to include timely
                   announcement of activities.

   A Student Services counselor was assigned the task of regularly updating
    dates and times of workshops and seminars on the department‟s web page.

Objective 12       Survey students to determine the most effective marketing
                   techniques to publicize student activities sponsored by the
                   Student Services Division.

   The Student Services conducted a survey to determine student preferences.

                  125 students participated
                  Students preferred Facebook or MySpace to receive
                   information about Student Services activities.

   The Student Services Division enhanced an existing Student Services
    Facebook activities page.


Goal 5
Develop and expand online services.

Objective 13       (SD Maximize Technology)
                   Develop an online New Student Orientation format.

   The Student Services Division ascertained that the online information would
    remain consistent with the information on the current orientation CD.


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                                                  Student Services Division




Objective 14       (SD Maximize Technology)
                   Implement live informational chat sessions.

   The Student Services division developed a list of questions and a protocol for
    live chats. An implementation date will be determined by the status of the
    Collegewide website revisions.

Objective 15       (SD Maximize Technology, CP St Svcs 1)
                   Collaborate with DIET to develop online Admissions
                   opportunities.

   The Student Services Division gave input to the Collegewide Deans about the
    online admissions initiative. The Deans are currently working with DIET and
    the Vice Presidents to implement online admissions in FY10.

   Counselors and Admissions Staff served on the Collegewide Admission‟s
    Banner Implementation Committee and discussed ways to implement the
    online application.


Goal 6
Increase student involvement in decision-making.

Objective 16       (CP St Svcs 3)
                   Facilitate workshops that train students to become effective
                   decision-makers.

   The Student Services Division facilitated the following workshops:

                  Financial Aid
                  Career Planning Career Assessment and Inventory
                  Money Management
                  Self-Esteem for Women
                  Stress Management Skills
                  Time Management Skills
                  Critical Thinking in a Diverse World
                  “What Do I Really Want to Do”




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                                                Student Services Division




Objective 17       (CP St Svcs 1, CP St Svcs 3)
                   Appoint students to major event committees.

   The Student Services Division appointed PEER Associates and students from
    SGA organizations to the committees listed below:

                  African American History Month Committee
                  Diversity Events Committee
                  Magdalen Hsu-Li Concert Committee
                  Lecture Planning and Decorations Committee
                  Mardi Gras Volunteer Committee


Goal 7
Engage students early to familiarize them with the career development process.

Objective 18       (SD Promote Flexibility)
                   Increase number of workshops offered at high schools.

   The Student Services Division offered career-development workshops at the
    following schools:

                  Thomas McKean High School
                  William Penn High School
                  Youth Rehabilitative Services/Division of DSCYF – Ferris School
                  The Mowlds for Holds Youth Program at Ferris School


Objective 19       (SD Maximize Technology, SD Promote Flexibility)
                   Enhance Career Services web page.

   The Career and Placement Counselors worked with the Collegewide
    Placement Committee to ensure that the career services webpage was
    updated.

Objective 20       (SD Promote Flexibility)
                   Collaborate with Human Resources to create a process to
                   increase the number of Delaware Tech graduates for
                   employment at DTCC.

   A Student Services Counselor and a Human Services Specialist II, created a
    plan to co-present interviewing, job search, and resume workshops at the
    Career Center.

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                                         94
                                                Student Services Division




Goal 8
Continue to develop and implement effective First Year Experience (FYE)
activities in collaboration with the Instructional Division.

Objective 21     (CP St Svcs 1)
                 Implement Phase 1 of the newly-developed FYE activities.

   The First-Year Experience (FYE) Committee, which was composed of
    Librarians and representatives from Student Services, Instruction, and
    Administration, developed a holistic FYE program based on an analysis and
    synthesis of existing and emerging best practices.

   A new FYE one-credit seminar course, which will replace the Mastering
    College Life course, was approved by the Deans of Instruction and will be
    offered beginning with the 2009 fall semester. It will be implemented as a
    Student Services/General Education team-taught course.




FY09 Achievement Report                           Stanton/Wilmington Campus
                                        95
                                         Plan B and C Staff Senate


                Staff Senate 2008-2009
                     2009 Chair: Robbie McCray
                    2009 Vice Chair: Cathy Hagan
               2009 Secretary/Treasurer: Sandy Hinish

                              Staff Senators
                               Fern Bishop
                          Karen Bourne-Douglas
                            Lynne Boyd-Smith
                              Diana D‟Amico
                                 Dave Hall
                             Vivianne Herrero
                             Diane Johnston
                              Debbie Leech
                               Nina Madric
                                Gary Heller
                            Jeannette Pulliam
                             Marti Van Veen
                               Rob Wiltbank
                                  Plan C
                               Gail McCray


                      2008 Chair: Cathy Hagan
                  2008 Vice Chair: Robbie McCray
               2008 Secretary/Treasurer: Sandy Hinish
                              Staff Senators
                               Fern Bishop
                          Karen Bourne-Douglas
                            Lynne Boyd-Smith
                              Diana D‟Amico
                                 Dave Hall
                             Vivianne Herrero
                             Diane Johnston
                              Debbie Leech
                               Nina Madric
                                Sue Peifer
                            Jeannette Pulliam
                             Marti Van Veen
                               Rob Wiltbank
                                  Plan C
                               Gail McCray

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                                                   Plan B and C Staff Senate




               Committee Accomplishments

Awards/Scholarship
The Scholarship Committee presented scholarship awards totaling $400 to two Plan B
employees for the fall 2008 semester, and two scholarship awards totaling $300 for
spring 2009 semester. Staff Senate presented two Plan B individuals, Dan Stevens and
Rebecca Bailey-Bell with Staff Senate Recognition awards.

Concerns
The Concerns Committee responded to numerous complaints and suggestions about
issues ranging from the cafeteria service hours and pricing, smoking around campus,
cleanliness and many others. All concerns were either forwarded, in person, to the
proper Administrator, or an attempt was made to appease the concerned party in the
cases where there was no other solution.

Communications and Outreach
The Communications and Outreach Committee prepared colorful and informative
newsletters for distribution to all employees attending In-service in August. The
committee addressed a concern about the volume of paper used to distribute the
Culinary menus at Stanton. The Culinary Arts department has since started posting the
menus on the web to save the expense of paper menus being distributed. Staff Senate
assisted in conserving paper by sending the meeting minutes and agenda via E-mail in
advance of the meetings for Senators’ review and stop printing them for distribution at
the meetings.

Education Opportunity/Parity
The Staff Senate bagan the process of revamping this committee.

Fundraising
The Fundraising committee sponsored by trips and bake sales resulting in over $1,500 in
proceeds to support the Staff Senate Scholarshhip and the Staff Senate Recognition
award programs.

Mentoring
The Mentoring Committee mentored seven new Plan B and C employees.


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                                                   Diversity Committee




             DIVERSITY COMMITTEE


                      Diversity Committee Chairs
                           Karen Bourne-Douglass
                               Louis Spinelli


                    Diversity Committee Co-Chair
                            Wendy Carmen Trott




Diversity Committee FY09 Achievement Report

Prepared by: Karen Bourne-Douglas, Louis Spinelli, and Wendy Carmen
Trott, Stanton/Wilmington Co-Chairs, Diversity Committee
Active FY09 Committee Members: Susan Stoller, Marybeth Tkach, Lou
Vangieri, Susan Zawislak, Donna Abed, Carla Stone, Jerry Kavanaugh, Jeff
Rose and Regina Wells




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                                                        Diversity Committee



The following report outlines our committee's achievements regarding:


      I. COMMITTEE PROGRAMMING AND INITIATIVES
     II. COMMITTEE PARTNERSHIPS
    III. FY09 BUDGET AND EXPENDITURES


     I. COMMITTEE PROGRAMMING AND INITIATIVES:
       These programs and initiatives have been developed and organized
       by Committee members and benefit Stanton/Wilmington campus
       students, staff and faculty.


       A. International Unity Week Subcommittee:
          (Members of this sub-committee include Wendy Carmen Trott,
          Michelle Parker, Alison Randall, Michelle Baker, Victoria Granison, Kim
          McFetridge, Jason Aguila, Jerry Kavanaugh)

          The goal is to align ourselves with the college's diversity mission
          statement and involve students, staff and faculty in activities that
          promote and celebrate diversity and foster unity. Programs and
          activities are provided to maximize the benefits of diversity by teaching
          students, staff and faculty to understand multiple perspectives and
          effectively function in diverse groups.


          Wilmington campus events included:
              Fabric and Fashion: The Politics of Folk Art and Culture
                (featuring: Smithsonian Museum Tours of the National Museum
                of African Art and the Freer & Sackler Gallery of Asian Art,
                quilting workshop, and film screenings of Killing Us Softly 3 and
                T Shirt Travels)
                Attendance: 150 students and faculty

          Stanton campus events included:
              Poetry Night (Organized by Dr. Lois Johnson, Jerry Kavanagh,
                Lou Spinelli ) An evening of international poetry, read by the
                authors, which was comprised of mostly students and also
                faculty/staff. The twelve poets shared their original works by
                way of words and music.
                Attendance: Over 50 students and faculty/staff



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                                                    Diversity Committee




     B. On-Campus Diversity Events (scheduled outside of Unity Week):
        (Members of this sub-committee include Wendy Carmen Trott, Victoria
        Granison, Michelle Parker, Alison Randall, Rachel Anderson)

        Wilmington campus events included:
            Unity and Creativity: A Cultural Crossroads of Expression
              (featuring Praise Dancers, Spoken Word, Keynote Speaker and
              West Indian cuisine)
              Attendance: 100 students, staff and faculty
            Anthology of Student Work
            Screening and Discussion of The Black Candle: A Kwanzaa
              Celebration
              Attendance: 20 students and faculty
            TRIO Dance Workshops (Capoeira and Dances of India)


     C. Cross Cultural Workshop Subcommittee: (Members of this sub-
        committee include Lou Vangieri) Once again, this year, the Committee,
        along with the Peer Associate Program, sponsored "Connections," a
        Peer Associate Cross-Cultural Program Series. This program is a two-
        part series each semester that engages the ESL Speaking and
        Listening Class, American-born Mastering College Life Students and
        Peer Associates in discussions on cultures, customs and values.
        Sessions include Valuing Diversity and Critical Thinking Skills in a
        Diverse World.
        Attendance: 80 students for both sessions


     D. Diversity Outreach Subcommittee: (Members of this sub-committee
        include Wendy Carmen Trott, Michelle Parker, Alison Randall) The
        goal is to provide programs, which promote awareness of diversity
        outside the boundaries of Delaware Tech through special trips and off-
        campus events. This year, the Committee supported one trip,
        Ancestry Through Innovation: African American Folk Art at the
        Delaware Art Museum
        Attendance: 30 students, staff and faculty

     E. Student Diversity Award: The Student Achievement Award is an
        award that recognizes students who have demonstrated leadership in
        promoting diversity and cultural appreciation at Delaware Tech. This
        year's recipient was Kaydean Hayden. She was presented the award
        at the Annual Graduate Awards Night by Lou Spinelli and Lou Vangieri.



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                                                      Diversity Committee




     F. Speakers: Elizabeth Higginbotham, African American History Month
         Celebration and Erastus Mongarė, Delaware Kenya Association.


 II. COMMITTEE PARTNERSHIPS: These programs and initiatives are
    developed and coordinated through partnerships with campus and
    community groups.


     A. African-American History Month: The goal is to partner with the
         S/W African-American History Month Committee to provide annual
         financial support for month-long cultural activities at Stanton and
         Wilmington campuses including speakers, workshops and other
         events, promotional items, and food. This year an honorarium was
         paid to workshop presenter Elizabeth Higginbotham. Attendance:


III. FY09 BUDGET AND EXPENDITURES: The following represents the
    allocation of the FY09 Diversity Committee budget of $5,000.


         Unity Week (S/W):                                  $2,019.97
         AA History Month (S/W) (Speakers):                  $200.00
         Diversity Outreach:                                 $150.00
         Diversity Award:                                     $52.98
         On-Campus Diversity Events:                        $2,577.05

         TOTAL BUDGET EXPENDITURES                          $5,000.00




FY09 Achievement Report                         Stanton/Wilmington Campus
                                     101
                                                                                                 Appendix




                                                   TABLE OF CONTENTS


APPENDIX .....................................................................................................102
FIVE YEARS: ENROLLMENT: NEW AND RETURNING STUDENTS .................................. 103

FIVE YEARS: CAMPUS ENROLLMENT: FULL AND PART-TIME STUDENTS ..................... 104

FIVE YEARS: CAMPUS ENROLLMENT: FULLY QUALIFIED AND PRE-TECH STUDENTS…105

FIVE YEARS: CAMPUS ENROLLMENT: STUDENTS BY RACE ....................................... 106

FIVE YEARS: OPENING FALL CREDIT ENROLLMENT:
             HEADCOUNT/SEATS TAKEN ................................................................. 107

FIVE YEARS: NON-CREDIT ENROLLMENT.................................................................. 108

FIVE YEARS: AWARDS, DEGREES, DIPLOMAS, CERTIFICATES .................................... 109

FIVE YEARS: LICENSURE PASS RATES BY PROGRAM ................................................ 110

FIVE YEARS: FINANCIAL AID AWARDS:
             OFFERED/PAID: SCHOLARSHIPS, LOANS, GRANTS ....................... 111-112

FIVE YEARS: FINANCIAL AID DISTRIBUTIONS: OFFERED/PAID: WORKSTUDY .............. 113

FIVE YEARS: FINANCIAL AID DISTRIBUTION: OFFERED/PAID ..................................... 114

FIVE YEARS: DONATIONS SUMMARY ....................................................................... 115

FIVE YEARS: ADMINISTRATION, FACULTY, AND STAFF
             BY GENDER, RACE, FT, PT ......................................................... 116-118




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                                               Appendix




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                                               Appendix




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                                               Appendix




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                                               Appendix




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                                               Appendix




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                                               Appendix




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                                               Appendix




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                          109
                                                                  Appendix



                         STANTON/WILMINGTON
                    PERCENT OF LICENSURE PASS RATES
                                2004-2008


                                    2004    2005     2006   2007    2008
Dental Hygiene                        100    100      100     94      91
Diagnostic Medical Sonography          86    100      100    100     100
Histotechnology                       100    100       86     67      50
Medical Office Assistant              100    100       25    100       0
Nuclear Medicine                       78    100      100    100     100
Nursing                              88.2     95       94     87      88
Occupational Therapy Assistant        100    100      100    100     100
Physical Therapist                    100    100      100    100      92
Radiological Technology               100    100      100    100     100
Respiratory Therapy                   100    100      100    100     100




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                                               Appendix




FY09 Achievement Report         Stanton/Wilmington Campus
                          111
                                               Appendix




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                          112
                                               Appendix




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                          113
                                               Appendix




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                                                                                                                    Appendix




                                      STANTON / WILMINGTON CAMPUS

                                                           FY03 – FY08

                                        Private Donation Summary – IA



Stanton/Wilmington
Campus                            FY 2003           FY 2004        FY 2005        FY 2006        FY 2007           FY 2008
Public Funds
                Federally
                Funded Projects   $ 4,884,149       $ 2,838,671    $ 3,030,968    $ 4,327,096    $ 4,425,126   $ 4,768,552.00
                State Funded
                Projects          $     10,000      $    342,196   $   403,362    $    869,911   $   878,313   $     674,770.00
Private
Contributions
                Employee Giving   $     30,835      $     30,044   $     29,979   $     31,818   $    32,370   $      32,807.00
                Alumni & Other
                Individuals       $     10,420      $    172,779   $     93,356   $     44,753   $    50,744   $      67,181.00
                Foundations       $             -   $         -    $     63,042   $     15,000   $    20,000   $      15,500.00
                Corporations      $      7150       $     20,625   $     64,750   $     83,100   $    77,000   $      75,050.00
                Bequests          $       -         $         -    $         -    $     40,000   $         -   $          -
                Equipment         $    344,880      $    184,174   $   217,889    $     34,300   $    26,417   $      30,354.00
                Other


                                  FY 2003           FY 2004        FY 2005        FY 2006        FY 2007           FY 2008




FY09 Achievement Report                                                               Stanton/Wilmington Campus
                                                                   115
                                                              Appendix


                     STANTON/WILMINGTON CAMPUS
                        EMPLOYEES BY GENDER

                          FY 2004 to FY 2009




FY09 Achievement Report                        Stanton/Wilmington Campus
                                  116
                                                           Appendix


                     STANTON/WILMINGTON CAMPUS
                         EMPLOYEES BY RACE
                          FY 2004 to FY 2009




FY09 Achievement Report                     Stanton/Wilmington Campus
                                 117
                                                             Appendix


                    STANTON/WILMINGTON CAMPUS
                  EMPLOYEES BY FULL-TIME/PART-TIME
                         FY 2003 to FY 2009




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