Los Angeles County Community Services Guide
Michael D. Antonovich Supervisor Fifth District
San Fernando Valley District Office
Board of Supervisors County of Los Angeles
MICHAEL D. ANTONOVICH
This Community Service Guide is a listing of the phone numbers and addresses of both public and private agencies serving the cities and communities of: Canoga Park (portion) Chatsworth (portion) Chatsworth Lake Manor Deerlake Highlands Granada Hills Indian Falls/Indian Springs Kagel Canyon Lake View Terrace Lopez Canyon Northridge (portion) Oat Mountain Porter Ranch Shadow Hills Sunland Sylmar (portion) Tujunga Twin Lakes West Hills Additional information may be obtained at the San Fernando Valley District Office located at: 21943 Plummer Street Chatsworth, CA 91311 Phone: (818) 993-5170 Fax: (818) 993-5764 Senior Deputy: Millie J. Jones
ROOM 869 KENNETH HAHN HALL OF ADMINISTRATION, 500 WEST TEMPLE STREET, LOS ANGELES, CALIFORNIA 90012 TELEPHONE (213) 974-5555 FAX (213) 974-1010 E-MAIL:fifthdistrict@lacbos.org
TABLE OF CONTENTS Access Services Incorporated, Transportation.........................................................41 Adoptions Services, Department of Children and Family Services ........................13 Agricultural Commissioner/Weights & Measures, Department of ...........................6 AIDS/HIV Services....................................................................................................6 Alcohol and Drug Service Centers ........................................................................ 7-8 Alternate Public Defender..........................................................................................8 American Red Cross ..................................................................................................8 Animal Care and Shelters ..........................................................................................9 Antelope Valley Transit Authority, Transportation.................................................41 Arboretum and Botanic Gardens ...............................................................................9 Assessor....................................................................................................................10 Beaches and Harbors, Department of ......................................................................10 Board of Supervisors................................................................................................11 Birth Certificates, Registrar-Recorder/County Clerk ..............................................37 Building Permits, Department of Public Works ......................................................11 Business License Commission.................................................................................12 California High Speed Rail Authority .....................................................................41 CalTrans, Transportation .........................................................................................42 Chambers of Commerce ..........................................................................................12 Child Abuse Hotline, Department of Children and Family Services ......................14 Child Care ................................................................................................................13 Child/Family Support Hotline..................................................................................24 Child, Youth and Family Services ..................................................................... 13-17 Children and Family Services, Department of.........................................................13 City Offices ..............................................................................................................18 Collections ...............................................................................................................18 Community Development Commission...................................................................19 Conservatorship, Public Guardian ...........................................................................35 Consumer Affairs, Department of............................................................................19 Coroner, Department of ...........................................................................................20 Death Certificates, Registrar-Recorder/County Clerk .............................................37 Dispute Settlement Service, Department of Consumer Affairs...............................19 District Attorney ......................................................................................................20 Domestic Violence Hotline......................................................................................24
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Education, Office of........................................................................................... 20-21 Elder Abuse Hotline.................................................................................................24 Emergency Services.................................................................................................21 FilmL.A....................................................................................................................21 Fire Department .......................................................................................................22 Foothill Transit.........................................................................................................42 Foster Homes, Department of Children and Family Services .................................14 Garbage and Rubbish Collections, Department of Public Works ...........................36 Golf Courses ............................................................................................................22 Graffiti Hotline.........................................................................................................24 Graffiti Removal ......................................................................................................24 Health Centers..........................................................................................................22 Health Services Department ....................................................................................23 Helplines/Hotlines ...................................................................................................24 Homeless ..................................................................................................................24 Hospitals...................................................................................................................25 Housing Services......................................................................................................25 Human Relations Commission ................................................................................25 Information Line ......................................................................................................26 Jails...........................................................................................................................26 Job Information and Training ..................................................................................27 Jury Duty..................................................................................................................27 Juvenile Court ..........................................................................................................28 Legal Services ..........................................................................................................28 Libraries ...................................................................................................................28 Marriage License, Registrar-Recorder/County Clerk..............................................37 Medi-Cal, Department of Public Social Services ....................................................35 Mental Health Centers ....................................................................................... 28-29 Military and Veteran’s Affairs, Department of .......................................................30 Missing Persons, Sheriff’s Department ...................................................................40 Metropolitan Transportation Authority (MTA).......................................................42 Municipal Courts................................................................................................ 30-31 Museums ..................................................................................................................31 NAACP ....................................................................................................................32 Natural Area Parks/Wildlife Sanctuaries .................................................................32 Ombudsman .............................................................................................................40 Paramedics, Emergency Services ............................................................................21
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Parks and Recreation, Department of ......................................................................33 Pesticides..................................................................................................................33 Probation, Department of.........................................................................................34 Psychiatric Emergency Services, Hospitals.............................................................25 Public Defender........................................................................................................34 Public Guardian........................................................................................................35 Public Social Services, Department of ....................................................................35 Public Works, Department of ..................................................................................36 Recycling..................................................................................................................36 Regional Planning, Department of...........................................................................36 Registrar-Recorder/County Clerk ...................................................................... 37-38 Sanitation Complaints, Health Services Department...............................................23 Sanitation Districts...................................................................................................38 Santa Clarita Transit, Transportation.......................................................................42 Section 8 (Housing Assistance) ...............................................................................19 Senior Citizens Services .................................................................................... 38-39 Sewer Maintenance Districts, Department of Public Works ...................................36 Sheriff’s Department................................................................................................40 Small Claims Court..................................................................................................40 Southern California Regional Rail Authority (SCRRA) .........................................42 Street Maintenance, Department of Public Works ..................................................36 Superior Courts ........................................................................................................41 Transportation ....................................................................................................41, 42 Water Conservation, Department of Public Works .................................................36 Water Quality (Storm Water), Department of Public Works ..................................36 Welfare Fraud Hotline .............................................................................................24 Zoning Information and Complaints, Regional Planning Department....................36
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AGRICULTURAL COMMISSIONER/WEIGHTS & MEASURES, DEPARTMENT OF 12300 Lower Azusa Rd., Arcadia, CA 91006 (626) 575-5472 (626) 575-5471 Enforces state laws designed to prevent the introduction and spread of injurious insects, rodents, birds, predatory animals, weeds and plant diseases; regulates pesticide use by private and professional applicators; and inspects for accuracy all weighing and measuring apparatus used in trade throughout the county. Field Office 14445 Olive View Dr., Bldg A. Sylmar, CA 91342 (818) 367-2352 (818) 833-7797 Los Angeles City Weed Abatement Mosquito Abatement (213) 485-5661 (818) 764-2010
AIDS/HIV SERVICES AIDS Service Center 1030 South Arroyo Parkway Pasadena, CA 91105 (626) 441-8495 (626) 799-6253 Fax Provide free direct services to men, women, and children with HIV and AIDS. Northeast Valley Health Corporation 7107 Remmet Avenue Canoga Park, CA 91303 (818) 340-3570 Office Hours: 8am-5pm, M-F Provide HIV testing.
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ALCOHOL AND DRUG SERVICE CENTERS Alcohol and Drug Helpline (800) 821-HELP (4357) Provide information and referrals. I-ADARP 7400 Van Nuys Boulevard, #207 Van Nuys, CA 91405 (818) 994-7454 Office Hours: 10am-6pm, M-F Provide alcohol and drug outpatient care, a diversion program, the 12-step program, parenting classes, a youth group, and a battered women’s group. National Council on Alcoholism and Drug Dependence (NCADD) of the San Fernando Valley 6440 Van Nuys Boulevard, Suite C Van Nuys, CA 91405 (818) 997-0414 Office Hours: 8:30am-5pm, M-F Provide court-referral services, adult and teen drug and alcohol education and prevention, and monitor DUI programs. New Directions for Youth 7400 Van Nuys Boulevard, Suite 203 Van Nuys, CA 91405 (818) 375-1000 Provide teenagers and their families with computer training, parenting classes, graffiti program, and tutoring program. Pueblo y Salud, Inc. 1024 North Maclay Avenue, Suite M-13 San Fernando, CA 91340 (818) 837-2272 (818) 837-2271 Fax Provide alcohol and tobacco education to the communities of San Fernando and Pacoima.
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San Fernando Valley Partnership 1131 Celis Street San Fernando, CA 91340 (818) 837-7767 (818) 837-9117 Fax Provide information and referrals to alcohol and tobacco treatment centers.
ALTERNATE PUBLIC DEFENDER Hall of Records 320 West Temple Street, Room 35 Los Angeles, CA 90012 (213) 974-6626 Provides legal representation to indigent defendants the Public Defender is unable to represent, due to a conflict of interest or availability, for court proceedings in the Superior and Municipal Courts, and for appeals to higher courts. Field Office 303 North Maclay Avenue San Fernando, CA 91340 (818) 838-2232
AMERICAN RED CROSS Van Nuys District Office 14717 Sherman Way Van Nuys, CA 91405 (818) 376-1700
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ANIMAL CARE AND SHELTERS Animal Shelter No. 7 29525 Agoura Road Agoura, CA 91301 (818) 991-0071 (818) 597-9818 Fax Office Hours: 9am-5pm, M-F, Sat 9am-7pm Los Angeles City Animal Shelter West Valley 20655 Plummer Street Chatsworth, CA 91311 (888) 452-7381 Dead Animal Pick-up in West County Area (818) 989-8627 To Report Dog Bites (213) 890-7806
ARBORETUM AND BOTANIC GARDENS Arboretum of Los Angeles County 301 North Baldwin Avenue Arcadia, CA 91007 (626) 821-3222 Descanso Gardens 1418 Descanso Drive La Canada-Flintridge, CA 91101 (818) 952-4401 South Coast Botanic Garden 26300 Crenshaw Boulevard Palos Verdes Peninsula, CA 90274 (310) 544-6815 (213) 427-6118 TDD
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ASSESSOR Kenneth Hahn Hall of Administration 500 West Temple Street, Room 225 Los Angeles, CA 90012 (213) 974-3211 (213) 974-1471 Assessment Appeals Locates all taxable property in the County and identifies ownership, establishes value for all property subject to property taxation, reassesses property, adds value for new construction, lists the value of all property on the assessment roll, and processes all property tax exemptions. Field Office 13800 Balboa Blvd., Sylmar, CA 91342 (818) 833-6000
BEACHES AND HARBORS, DEPARTMENT OF 13837 Fiji Way Marina Del Rey, CA 90292 (310) 305-9503 E-Mail: beaches@co.la.ca.us Internet Home Page: http://www.co.la.ca.us/beaches Beach Use Permits Burton Chase Park Film Permits Marketing Youth Programs (310) 305-9565 (310) 305-9595 (310) 305-9549 (310) 305-9562 (310) 305-9587
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BOARD OF SUPERVISORS Michael D. Antonovich Executive Office of the Board Supervisor, Fifth District Kenneth Hahn Hall of Administration Kenneth Hahn Hall of Administration 500 West Temple Street, Room 383 500 West Temple Street, Room 869 Los Angeles, CA 90012 Los Angeles, CA 90012 (213) 974-1411 (213) 974-5555 E-Mail: FifthDistrict@lacbos.org Internet Home Page: http://www.antonovich.com
Field Office 21943 Plummer St. Chatsworth, CA 91311 (818) 993-5170 (818) 993-5764 Fax
BUILDING PERMITS Department of Public Works 900 South Fremont Avenue Alhambra, CA 91803-1331 (626) 458-6387 (626) 458-2861 Fax (626) 282-7829 TDD Provide an array of services; including, planning, engineering, design, maintenance of roads and highways, bridges, trash pickup, permits, park-and-ride lot program, flood control, airports, and land development. Building and Safety/Land Development Field Office 4111 N. Las Virgenes Rd., Calabasas, CA 91302 (818) 880-4150 (818) 880-6279 Fax
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Office Hours: 8am-4:30pm, M-F State of California SFV Permit Assistance Center 4717 Van Nuys Boulevard, Suite 102 Sherman Oaks, CA 91403 BUSINESS LICENSE COMMISSION Kenneth Hahn Hall of Administration 500 West Temple Street, Room 374 Los Angeles, CA 90012 (213) 974-7691 Issues information cards pertaining to charitable solicitations (unincorporated areas only). Regulates and licenses various types of recreational activities; including, billiard rooms, skating rinks, and bowling alleys. CHAMBERS OF COMMERCE Canoga Park/West Hills 7248 Owensmouth Avenue Canoga Park, CA 91303 (818) 884-4222 Chatsworth/Porter Ranch 10038 Old Depot Plaza Road Chatsworth, CA 91311 (818) 341-2428 (818) 341-4930 Fax Granada Hills 17723 Chatsworth Street Granada Hills, CA 91344 (818) 368-3235 (818) 366-7425 Sunland/Tujunga 7314 Foothill Blvd., Tujunga, CA 91043
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North Valley Regional Chamber of C 9401 Reseda Boulevard Suit 100 Northridge, CA 91324 (818) 349-5676 Reseda 7033 Reseda Boulevard Reseda, CA 91335 (818) 345-1920 (818) 345-1925 Fax United Chambers 16000 Ventura Boulevard, Suite 900 Encino, CA 91436-2760 (818) 981-4491 (818) 981-4256 Fax
(818) 352-4433; (818) 353-7551 Fax CHILD CARE Child Care Resource Center HEADSTART Program 16650 Sherman Way, #200 (818) 756-3360 Van Nuys, CA 91406 (818) 756-3366 Provide information and referrals to daycare centers, preschools, and family inhome care. CHILD, YOUTH AND FAMILY SERVICES Department of Children and Family Services Child Protective Services 425 Shatto Place, Suite 600 Los Angeles, CA 90020 (213) 351-5602 (626) 380-4736 Fax Provide help to abused, neglected, and abandoned children. Ahead with Horses 9311 Del Arroyo Drive Sun Valley, CA 91352 (818) 767-6373 (Closed Sunday and Monday) Aviva Graduate Health 6603 Whitman Avenue Van Nuys, CA 91406 (818) 781-8020 (818) 781-9628 Fax Provide psychiatric group therapy for girls ages 12-17. Boys and Girls Club of the San Fernando Valley 11251 Glenoaks Boulevard Pacoima, CA 91331 (818) 896-5261
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Boy Scouts of America Western Los Angeles Council 16525 Sherman Way, Suite C-8 Van Nuys, CA 91406 (818) 785-8700 (818) 901-4889 Fax Office Hours: 8:30am-5:30pm, M-F Bridge Focus 14418 Chase Street, Suite 205 Panorama City, CA 91402 (818) 895-5132 (818) 895-5135 Fax Provide individual, child, family, general relief and group counseling services, an intern training program, community outreach, youth-at-risk programs, parent education classes, and a mobile multi-service medical unit servicing the homeless. California Youth Crisis Line (800) 843-5200 24-hours a day Child Abuse Hotline (800) 540-4000 within-the-state-calls (213) 283-1960 out-of-state-calls (800) 272-6699 TDD CRISIS LINE (818) 887-6589 Crisis Pregnancy Center of the San Fernando Valley 16909 Parthenia Street, #301 North Hills, CA 91343 (818) 830-2499 Foster Parent and Adoption Recruitment Hotline Foster Youth Information Line
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(800) 697-4444 (888) 811-1121
Girl Scout Council of the San Fernando Valley 9421 Winnetka Avenue Chatsworth, CA 91311 (818) 886-1801 (818) 407-4840 Fax Office Hours: 8:30am-5:30pm, M-F
Mailing Address Post Office Box 4059 Chatsworth, CA 91313
Haven Hills Post Office Box 260 Canoga Park, CA 91305 (818) 887-7481 (818) 887-4796 Fax A non-profit charitable corporation which operates a 24-hour crisis line, shelter, counseling center, and housing and employment program for battered women and their children. New Directions for Youth 7400 Van Nuys Boulevard, Suite 203 Van Nuys, CA 91405 (818) 375-1000 Provide counseling for teenagers and their families with alcohol and drug problems. New Horizons 15725 Parthenia Street North Hills, CA 91343 (818) 894-9301 (818) 891-3267 Fax A non-profit organization for adults with developmental disabilities which provides basic living skills training programs, a residential program, and vocational training and production. North Los Angeles County Regional Center 15400 Sherman Way, Room 170 Van Nuys, CA 91406-4211 (818) 778-1900 Provide diagnosis and evaluation, information and referrals, case management,
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advocacy and education to developmentally disabled persons and their families. Services also extend to children from birth to 3 yrs who are at risk for disabilities. Planned Parenthood 21001 Sherman Way, Suite 9 Canoga Park, CA 91303 (818) 843-2009 Provide comprehensive family-planning services; including, pregnancy tests, birth control, testing and treatment for sexually transmitted diseases. Pregnancy Hotline (800) 848-5683 Region V 12020 Chandler Boulevard North Hollywood, CA 91607 (818) 755-5208 (818) 755-5823 or (213) 738-4577 Adoptions Right to Life League El Centro Sagrada Familia 1028 North Lake Avenue, Suite 207 Spanish Hotline/En Espanol Pasadena, CA 91104 (213) 265-7712 (626) 398-6100 (626) 398-6101 Fax An education and service organization dedicated to the support and protection of innocent human life, from conception to natural death. Services include free pregnancy tests, crisis counseling, abstinence education, single moms’ support group, medical and legal referrals, etc. RUNAWAYS Hotline (800) 231-6946
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San Fernando Valley Child Guidance Clinic 9650 Zelzah Avenue Northridge, CA 91325 (818) 993-9311 (818) 993-8206 Fax Office Hours: 8:30am-8:30pm, M-Th; 8:30am-5:30pm, Friday A non-profit community organization which provides mental health and other related treatment to emotionally troubled and abused children and their parents. Programs include outpatient treatment services, the Northpoint School Day Treatment program, child abuse prevention, and trauma and early intervention services. YMCA of West Valley 18810 Vanowen Street Reseda, CA 91335 (818) 774-2840 Office Hours: 5:30am-10pm, M-F
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CITY OFFICES City of San Fernando 117 MacNeil Street San Fernando, CA 91340 (818) 898-1200 (818) 365-8090 Fax Meeting’s held the 1st and 3rd Monday of the month at 7pm City of Los Angeles Field Office 14410 Sylvan Street Van Nuys, CA 91401 (818) 756-8121 Greig Smith Councilman, 12th District 18917 Nordhoff Street, #18 Northridge, CA 91324 (818) 756-8501 Wendy Greuel Councilwoman, 2nd District 7747 Foothill Boulevard Tujunga, CA 91042 (818) 352-3287 Mayor Antonio Villaraigosa (818) 756-8505
Dennis P. Zine Councilman, 3rd District 19040 Vanowen Street Reseda, CA 91335 (818) 756-8848
COLLECTIONS Treasurer-Tax Collector 225 North Hill Street, Room 109 Los Angeles, CA 90012 (213) 974-0160 Provide centralized collection services for delinquent accounts receivable to all County departments.
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COMMUNITY DEVELOPMENT COMMISSION 2 Coral Circle Monterey Park, CA 91755 (323) 890-7001 Internet Home Page: http://www.lacdc.org Administers the County’s housing and community development programs; including, various economic development, business revitalization and community redevelopment programs and state grant and loan funds. Operates a countywide housing program for low-income persons, making available public housing rental units and promotes the development and conservation of affordable housing through various revenue bond financing plans. Apartment House Owners Info for Section 8 Program (323) 260-2034 Economic Development Programs (323) 890-7205 Low Interest Single Family Housing Rehab Loan Program (323) 890-7236 Applications for low-income housing and Section 8 rent subsidy programs taken by telephone only at (323) 260-3300 or (800) 438-8808, from 8:30am-4:30pm.
CONSUMER AFFAIRS, DEPARTMENT OF Kenneth Hahn Hall of Administration 500 West Temple Street, Room B-96 Los Angeles, CA 90012 Respond to telephone and walk-in inquiries and complaints related to consumer problems in the marketplace, investigate and mediate consumer complaints of unfair, unethical or deceptive business practices, and provide consumer education materials to the public. Cable T.V. Franchise Services (213) 974-2323 Dispute Settlement Service* (213) 974-0825 General Consumer Information & Complaints (213) 974-1452 Real Estate Fraud and Information Program (800) 973-3370 Small Claims Court Advisor Program (213) 974-9759 *Dispute settlement services helps resolve disputes through mediation and conciliation as an alternative to going to court. FREE.
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CORONER, DEPARTMENT OF 1104 North Mission Road Los Angeles, CA 90033 (323) 343-0512; (323) 343-0714 24-Hour Line Office Hours: 8am-5pm, M-F Inquires into and determines the cause, manner and circumstances of death in all unnatural, suspicious, unusual, violent, sudden and unattended deaths. The department is also responsible for correctly identifying the deceased and for making proper disposition of remains.
DISTRICT ATTORNEY Criminal Courts Building 210 West Temple Street, Room 18-000 Los Angeles, CA 90012 (213) 974-3512 Internet Home Page: http://da.co.la.ca.us Prosecutes individuals charged with felony or misdemeanor crimes; handles specialized felony cases involving narcotics, gang-related crimes, sex crimes, child abuse, child abduction, consumer and environmental protection, domestic violence, major frauds, insurance frauds and nursing home abuse. San Fernando 900 Third Street San Fernando, CA 91340 (818) 898-2511
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Van Nuys 6230 Sylmar Avenue Van Nuys, CA 91401 (818) 374-2400
EDUCATION, OFFICE OF 9300 Imperial Highway Downey, CA 90242 (562) 922-6111 Office Hours: 8am-5pm, M-F Internet Home Page: http//www.lacoe.edu/ The Los Angeles County Office of Education (LACOE) is the largest intermediate educational agency in the United States, providing education programs and services and business services to the County’s 81 K-12 school districts. The LACOE operates in three major areas: educational programs and services, business services, and telecommunications and technology services. EMERGENCY SERVICES IN ALL AREAS DIAL 9-1-1 Emergency Preparedness Information Hotline Federal Emergency Management Agency (FEMA) Los Angeles County’s Disaster Hotline Film L.A. 1201 W. 5th Street T-800 Los Angeles, CA 90017 (213) 977-8600 (213) 977-8610 Fax Internet Home Page: http://www.FilmLA.com FilmL.A., Inc. is a private, non-profit, public benefit corporation, created in 1995 to streamline the film permit process and provide filmmakers with the convenience of one-stop filming assistance. Also provides tracking and analysis of production and community statistics and community complaint resolution.
(888) 356-4661 (800) 462-9029 (800) 462-9029
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FIRE DEPARTMENT 1320 North Eastern Avenue Los Angeles, CA 90063 (323) 881-2401 Responsible for fire protection and paramedic service 24-hours a day, 365 days a year; issues permits and licenses, makes fire inspections, approves building and subdivision plans that pertain to fire prevention. Building and Subdivision Plans Check Fire Prevention, Permits, Licenses Hazardous Materials (323) 890-4125 (323) 890-4132 (323) 890-4045
GOLF COURSES El Cariso 13100 Eldridge Sylmar, CA 91342 (818) 367-6157 Knollwood 12040 Balboa Boulevard Granada Hills, CA 91344 (818) 363-8161
HEALTH CENTERS General Relief (GR) Public-Private Partnership (PPP) Under the Department of Health Services Public Private Partnership (PPP) program, expanded primary care services are offered to uninsured patients. PPP and Health Center Referrals (800) 257-2342 Northeast Valley Health Corporation 7107 Remmet Avenue Canoga Park, CA 91303 (818) 340-3570
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Office Hours: 8am-5pm, M-F Provide adult medical care, family planning, Obstetrics/Gynecological care, prenatal care, pediatrics, TB testing, and assistance with Medi-Cal applications. San Fernando Health Center 500 South Brand Boulevard San Fernando, CA 91340 (818) 838-1158 Office Hours: 8am-4pm, M-F Provide adult medical care, pediatrics, Obstetrics/Gynecological care, walk-in immunizations, and a triage clinic. HEALTH SERVICES DEPARTMENT 313 North Figueroa Street Los Angeles, CA 90012 (800) 427-8700 Internet Home Page: http://www.dhs.co.la.ca.us/ DHS provides services to protect the public from environmental hazards and the risk of acute communicable diseases. It administers health promotion and prevention programs and is responsible for coordinating countywide emergency medical services. Sanitation Complaints (323) 881-4015
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HELPLINES Alcohol & Drug Helpline......................................................(800) 821-HELP (4357) Breast Cancer Early Detection Program (BCEDP) ............................(800) 511-2300 Information and Referrals – Office Hours: 9-7pm, M-F Child/Family Support Hotline (Statewide) .........................................(800) 615-8858 Domestic Violence Hotline.................................................................(800) 978-3600 Provide shelter referrals Elder Abuse Hotline............................................................................(800) 922-1660 Graffiti Hotline..................................................................(800) 78-CRIME (2-7463) Graffiti Removal .................................................................................(800) 675-4357 Job Hotline (County)...........................................................................(213) 351-5478 Medical Fraud Hotline ........................................................................(800) 633-2322 Pregnancy Hotline...............................................................................(800) 848-5683 Rape Hotline .......................................................................................(800) 585-6231 RUNAWAYS Hotline.........................................................................(800) 231-6946 Voter Fraud Line (Option 6) ...............................................................(800) 815-2666 Voter Registration Request Line.......................................... (800) 481-VOTE (8683) Welfare Fraud Hotline ........................................................................(213) 749-4266
HOMELESS Los Angeles Homeless Services Authority 548 S. Spring St., Suite 400 Los Angeles 90013 (213) 683-3333 Infoline Hotline: (323) 686-0950 Administers funding to organizations providing services to homeless persons in Los Angeles County. Salvation Army 21375 Roscoe Boulevard Canoga Park, CA 91304 (818) 883-6321 (818) 883-3136 Fax
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HOSPITALS Los Angeles County + USC Medical Center General Hospital 1200 North State Street Los Angeles, CA 90033 (323) 226-2622 (323) 226-7085 Psychiatric Emergency Services Olive View-UCLA Medical Center 14445 Olive View Drive Sylmar, CA 91342 (818) 364-1555 Main line and Psychiatric Emergency Services (818) 364-4206 Fax Women’s and Children’s Hospital 1240 North Mission Road Los Angeles, CA 90033 (323) 226-7441 (323) 226-5606 Information HOUSING SERVICES Fair Housing Council of the San Fernando Valley 8134 Van Nuys Boulevard, Suite 206 Panorama City, CA 91402 (818) 373-1185 (818) 373-1193 Fax HUMAN RELATIONS COMMISSION Hall of Records, Room 1184 320 West Temple Street Los Angeles, CA 90012 (213) 974-7611 (213) 974-0816 24-hour Information Line Promotes the building of effective communities by fostering positive intergroup
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relations by engaging in conflict resolution, working for an informed multi-cultural society, helping to implement anti-hate and a hate crime network.
INFORMATION LINE Los Angeles County Operator (323) 686-0950 Transfers caller to any Los Angeles County department. San Fernando Valley (818) 501-4447 24-hours, 7 days a week (800) 339-6993 Other Los Angeles areas Provide free information on all types of human resources; including, adult services, counseling, legal assistance, financial assistance, training, and services for the disabled.
JAILS Sheriff’s Department Custody Division Inmate location and booking information (213) 473-6100 Central Jail (213) 974-4082 Daytime Hours (213) 974-4921 After Hours Mira Loma Facility (661) 949-3811 Twin Towers Correctional Facility (213) 893-5100 Male Inmates (213) 893-5220 Female Inmates Century Regional Detention Facility (323) 357-5100
Peter J. Pitchess Detention Center (661) 257-4880
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JOB INFORMATION AND TRAINING Job Information 24-Hour Hotline (213) 351- LIST (5478) Internet Home Page: http://www.co.la.ca.us/hr/main.html-ssi Provide a list of job openings for citizens seeking employment with Los Angeles County. CalWORKs (Department of Public Social Services) 21415 Plummer Street Chatsworth, CA 91311 (818) 718-5000 Provide job search and job readiness assistance, vocational education and training, education directly related to employment, adult basic education, and postemployment services. Work Training Programs, Inc. 9430 Topanga Canyon Boulevard, Suite 103 Chatsworth, CA 91311 (818) 773-9570 (818) 773-9037 Fax A non-profit organization which provides employment and residential program services to people with mental and developmental disabilities.
JURY DUTY Jury Commissioner’s Office Hall of Records 320 West Temple Street Los Angeles, CA 90012 (213) 974-5811 Juror Services Telephone Center – (800) 778-5879 Jury Sanctions - (213) 974-7152
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JUVENILE COURT San Fernando Valley 16350 Filbert Street Sylmar, CA 91342 (818) 364-2111 LEGAL SERVICES (Agencies do not handle criminal or fee-generating cases) Legal Aid Foundation of L.A. (800) 399-4LAW Provide civil legal services to low income people in Los Angeles. San Fernando Valley Neighborhood Legal Services 13327 Van Nuys Boulevard Pacoima, CA 91331 (818) 896-5211
LIBRARIES San Fernando Library 217 North Maclay Avenue San Fernando, CA 91340 (818) 365-6928
MENTAL HEALTH CENTERS Department of Mental Health 550 South Vermont Avenue 12th Floor Los Angeles, CA 90020 (213) 738-4601 or (213) 738-4957 (800) 854-7771 Information and Referral The Department of Mental Health is responsible for developing a comprehensive mental health services system which provides a full range of services; including,
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acute inpatient care, day treatment services, activity centers, outpatient programs, rehabilitation services, prevention and community education efforts, and 24-hour psychiatric emergency services. San Fernando Valley Child Guidance Clinic 9650 Zelzah Avenue Northridge, CA 91325 (818) 993-9311 (818) 993-3931 Fax Office Hours: 8:30am-8:30pm, M-Th; 8:30am-5:30pm, Friday A non-profit community organization which provides mental health and other related treatment to emotionally troubled and abused children and their parents. Programs include outpatient treatment services, the Northpoint School Day treatment program, child abuse prevention, and trauma and early intervention services. San Fernando Valley Mental Health Center 10605 Balboa Boulevard, Suite 100 Granada Hills, CA 91344 (818) 832-2400 Provide case management, assessments, a day treatment program, and employment and training program, group therapy, telephone assistance, the Adult Target Case Management program, education, and information and referrals. West Valley Mental Health Center 7621 Canoga Avenue Canoga Park, CA 91304 (818) 598-6900 (800) 854-7771 Psychiatric Mobile Full-Response Team Provide a day treatment program, case management, assessments, employment programs, medication groups, individual and group therapy, and information and referrals.
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MILITARY AND VETERANS AFFAIRS Los Angeles County Military and Veterans Affairs 1816 South Figueroa Street Los Angeles, CA 90015 (213) 744-4841 Office Hours: 8am-4:30pm, M-F Sepulveda Medical Center 16111 Plummer Street North Hills, CA (818) 891-7711 Does not provide emergency services. United States Government Department of Veterans Affairs Regional Office 11000 Wilshire Boulevard Los Angeles, CA (800) 827-1000 Counsels veterans, their dependents and survivors regarding federal & state benefits such as compensation, pensions, disability, education (fee waivers & tuition grants), hospitalization, home loans, etc. and provide referrals concerning drug & alcohol abuse and post-traumatic stress disorders. V.A. Outpatient Clinic 351 East Temple Street Los Angeles, CA 90012 (213) 253-2677 (Tuesdays and Thursdays only) MUNICIPAL COURTS San Fernando Branch Court 900 Third Street San Fernando, CA 91340 (818) 898-2401
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West San Fernando Valley 21201 Victory Boulevard Canoga Park, CA (818) 887-4351 Traffic Tickets
Small Claims, Criminal, and Traffic 919 First Street San Fernando, CA 91340 (818) 898-2407 Criminal (818) 898-2425 Small Claims (818) 898-2405 Traffic MUSEUMS George C. Page Museum of La Brea Discoveries & La Brea Tar Pits 5801 Wilshire Boulevard (in Hancock Park) Los Angeles, CA 90036 (213) 934-PAGE (7243) Los Angeles County Museum of Art 5905 Wilshire Boulevard Los Angeles, CA 90036 (213) 857-6111 Information Line Natural History Museum of Los Angeles County 900 Exposition Boulevard (Inside Exposition Park) Los Angeles, CA 90007 (213) 763-DINO (3466) (213) 743-4861 TTY Peterson Automotive Museum 6060 Wilshire Boulevard Los Angeles, CA 90036 (213) 930-CARS (2277)
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NAACP San Fernando Valley NAACP Post Office Box 330998 Pacoima, CA 91333-0998 (818) 686-0143 (818) 834-2877 Fax
NATURAL AREA PARKS/WILDLIFE SANCTUARIES Devil’s Punchbowl Nature Center 2800 Devil’s Punchbowl Road Pearblossom, CA 93553 (661) 944-2743 Eaton Canyon Nature Center 1750 North Altadena Drive Pasadena, CA 91107 (626) 398-5420 High Desert Wildlife Sanctuaries Big Rock Wash Butte Valley Alpine Butte Carl O. Gerhardy Jackrabbit Flat Mescal Phacelia Theodore Payne Placerita Canyon Nature Center 19152 Placerita Canyon Road Newhall, CA 91321 (661) 259-7721 San Dimas Canyon Nature Center 1628 North Sycamore Canyon Road San Dimas, CA 91773 (909) 599-7512 Tujunga Ponds Wildlife Sanctuary Tujunga Wash 210 Fwy. & Wentworth (626) 398-5420 Whittier Narrows Nature Center 1000 North Durfee Avenue South El Monte, CA 91733 (626) 575-5523 Vasquez Rocks Natural Area Park 10700 West Escondido Canyon Road Agua Dulce, CA 91350 (661) 268-0840
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PARKS AND RECREATION, DEPARTMENT OF Department of Parks and Recreation 433 South Vermont Avenue Los Angeles, CA 90020 (213) 738-2961 (800) COPARKS Parks Reservation Line El Cariso Park 13100 Hubbard Street Sylmar, CA 91342 (626) 798-1173 Info Dexter Park 1053 North Trail, Lakeview Terrace San Fernando, CA 91342 (661) 259-1750 Info
Veterans Memorial Park 13000 Sayre Street Sylmar, CA 91342 (626) 798-1173 Info (818) 367-1957 Cultural Arts Center (818) 367-3002 Therapeutic Rec. Ctr.
PESTICIDES Agricultural Commissioner/Weights & Measures. Department of – Pesticide Regulation Divisions (Agriculural / Structural) Headquarters Office 12300 Lower Azusa Rd., Arcadia 91006-5872 Phone (626) 575-5466 Fax: (626) 443-6652 Regulates the use and storage of pesticides, investigates pesticide related illnesses, damage complaints, and worker safety violations. Sylmar – 14445 Olive View Dr., Bldg A., Sylmar 91342 (818) 367-2352 (818) 833-7797 Fax
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PROBATION, DEPARTMENT OF 9150 East Imperial Highway Downey, CA 90242 (562) 940-2531 E-Mail: pic@probation.co.la.ca.us Internet Home Page: http://probation.co.la.ca.us/ The Probation Department conducts investigations for the adult and juvenile courts and makes recommendations for sentencing. Services include the supervision of adults and juveniles placed on probation by the courts, assistance in the collection and disbursement of restitution to victims, collection of fines, deterring recidivism, and enforcing orders of the courts. It also provides secure detention for delinquent minors in juvenile halls and control and rehabilitation programs in camps. Adult Field Services Communications Office Community Relations Detention Bureau Juvenile Institutions Bureau (562) 940-2560 (562) 940-3840 (562) 940-2504 (562) 940-2511 (562) 940-2513
PUBLIC DEFENDER Criminal Courts Building Field Office 210 West Temple Street, Room 19-513 900 Third Street Los Angeles, CA 90012 San Fernando, CA 91340 (213) 974-2811 (818) 898-2440 (800) 801-5551 TDD Provide legal representation to all persons; including, juveniles, who are financially unable to employ counsel in criminal proceedings. Services include representation in criminal, juvenile, mental health and certain civil proceedings triable in the Superior and Municipal courts.
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PUBLIC GUARDIAN Hall of Records 320 West Temple Street Los Angeles, CA 90012 (213) 974-0515 The Public Guardian investigates the need for conservatorships of individuals incapable of managing their own affairs. The Public Guardian administers the estates and arranges care for individuals after authority has been received by the court. Administered by the Department of Mental Health. PUBLIC SOCIAL SERVICES, DEPARTMENT OF 12860 Crossroads Parkway South City of Industry, CA 91746 (562) 908-8400 (562) 908-8362 TTD Internet Home Page: http://www.co.la.ca.us/dpss Provides services to residents in need of financial assistance to meet their basic needs for food, housing, child care, in-home care and/or medical assistance. Ablebodied adults are provided a variety of services to help them become employed and achieve economic self-sufficiency as quickly as possible. CalWORKs Information Child Medi-CAL Enrollment Project Disaster Services GAIN Child Care General Relief Voucher Complaints GRE JOB PREP Program IHSS Application IHSS Ombudsman Long Term Care Ombudsman Public Inquiry and Case Complaint Field Office 21451 Plummer St., Chatsworth, CA 91311 (818) 718-5217
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(888) 393-5327 (877) 597-4777 (800) 980-4990 (800) 741-8621 (800) 225-0905 (888) 386-8288 (888) 944-IHSS (4477) (888) 678-4477 (800) 231-4024 (562) 908-8333
PUBLIC WORKS, DEPARTMENT OF 900 South Fremont Avenue Alhambra, CA 91803 (626) 458-5100 (626) 289-7481 Fax (626) 282-7829 TDD Provide an array of services; including, planning, engineering, design, maintenance of roads and highways, bridges, trash pickup, permits, park-and-ride lot program, flood control, airports, and land development. County Garbage Disposal Districts Graffiti Removal Sewer Maintenance Street Maintenance Water Conservation Water Quality (Storm Water) (800) 404-4487 (800) 675-4357 (626) 458-7181 (626) 458-3981 (626) 458-6162 (626) 458-3537
RECYCLING Hotline (888) CLEAN LA (253-2652)
REGIONAL PLANNING, DEPARTMENT OF Hall of Records, Room 1360 320 West Temple Street Los Angeles, CA 90012 (213) 974-6411 E-Mail: zoningldcc@planning.lacounty.gov Internet Home Page: http://planning.co.la.ca.us Subdivisions Violations Zoning Violations (213) 974-6458 (213) 974-6453
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REGISTRAR-RECORDER/COUNTY CLERK 12400 Imperial Highway Norwalk, CA 90650 Internet Home Page: http://www.lavote.net, “Recorder Operations” tab Birth, Death and Marriage Records Records, maintains and issues copies of records of real estate transactions, births, deaths, and marriages, in Los Angeles County. Maintains filings of fictitious business name statements, performs civil marriage ceremonies, administers notary public health oaths and authenticates notary signature. Requests for birth, death, and marriage records may be made at district offices. Birth, Death and Marriage Records, Room 1002 Business Filings and Registration, Room 1007 Real Estate Recording Procedures, Room 1007 Real Estate Records, Room 2207 Transfer Tax Voter Registration (562) 462-2137 (562) 462-2177 (562) 462-2125 (562) 462-2133 (562) 462-2125 (562) 466-1310
Marriage License and Birth Certificates May be obtained from Health Services Department’s Vital Records Division approximately the first 90 days after the birth in Los Angeles County: 313 North Figueroa Street, Room L-1 Los Angeles, CA 90012 (213) 240- 7812 New State laws to prevent identity theft require notarized sworn statements for mail requests. Forms online at www.lavote.net 12400 Imperial Highway Norwalk, CA 90650 (562) 462-2137 Copies of marriage certificates may be obtained 4-6 weeks after the certificate has been received for filing.
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Death Records Copies of death records may be obtained prior to 60 days after the date of death at: County Health Services Department 313 North Figueroa, Room L-1 Los Angeles, CA 90053 (213) 240-7816
SANITATION DISTRICTS 1955 Workman Mill Road Household Hazardous Waste Whittier, CA 90601 (800) 238-0172 Recording (562) 699-7441 or (323) 685-5217 Internet Home Page: http://www.lacsd.org A consortium of independent special districts serving the water pollution control and solid waste management needs of the people of the county.
SENIOR CITIZENS SERVICES Community and Senior Services 3175 West Sixth Street Los Angeles, CA 90020 (213) 738-2600 Office Hours: 7am-6pm, M-Th; (Closed Fridays) Internet Home Page: http://www.co.la.ca.us/dcss/ Adult Protective Service (213) 351-5401 Elder Abuse 24-Hour Hotline (877) 4-R-SENIORS General Information (213) 738-2600 Senior Citizens Information and Assistance (213) 738-4004 Social Security/Retirement Benefits (800) 772-1213 California Registry (800) 777-7575 Agency refers elderly to appropriate nursing home care according to patient needs and profile.
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Canoga Park Senior Center 7326 Jordan Avenue Canoga Park, CA 91303 (818) 340-2633 (818) 992-8094 Nutrition Program Office Hours: 8am-4pm, M-F Provide congregate meals, recreational activities, housing assistance, and tax assistance (seasonal). Center for Alzheimer’s Resources and Evaluation 10445 Balboa Boulevard Granada Hills, CA 91344 (818) 366-1967 (818) 832-6995 Fax Office Hours: 8:30am-5pm, M-Th; 9am-3pm, Friday Golden State Care Center 21820 Craggyview Street Chatsworth, CA 91311 (818) 882-8233 (818) 882-2269 Fax A locked facility for wandering Alzheimer’s and dementia patients. O.N.E. (Organization for the Needs of the Elderly) 18255 Victory Boulevard Reseda, CA 91355 (818) 705-2345 (818) 705-2592 Fax Office Hours: 8:30am-5pm, M-F Wilkinson Senior Center 8956 Vanalden Northridge, CA 91324 (818) 701-1001 Provide congregate meals, recreational activities, case management, telephone reassurance, and educational programs.
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SHERIFF’S DEPARTMENT Sheriff’s Department Headquarters 4700 Ramona Boulevard Monterey Park, CA 91754 (213) 526-5541 (213) 267-6669 TDD Business Internet Home Page: http://a-sheriff.org/ Malibu/Lost Hills Station 27050 Agoura Road Agoura, CA 91301 (818) 878-1808 Crescenta Valley 4554 N. Briggs Ave., La Crescenta 91214 (818) 248-3464 Ombudsman (800) 801-0030 Missing Persons (323) 890-5529 SMALL CLAIMS COURT County Courthouse Advisor Program 110 North Grand Avenue (213) 974-9759 Los Angeles, CA 90012 (213) 974-6135 Provides free information and assistance to the public on the small claims court process. San Fernando Annex 120 N. Maclay St., San Fernando 91340 (818)898-2425
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SUPERIOR COURTS Northeast District-Van Nuys 6230 Sylmar Avenue Van Nuys, CA 91401 (818) 374-2210 North Valley District: Chatsworth 9425 Penfield Ave., Rm. 1200 Chatsworth, CA 91311 Criminal (818) 576-8595 Traffic (818) 576-8555 Civil (818) 576-8575 Small Claims (818) 576-8586 San Fernando Courthouse 900 Third St., San Fernando 91340 (818) 898-2676 (818) 898-2601
TRANSPORTATION Access Services Incorporated Post Office Box 71684 Los Angeles, CA 90071 (800) 827-0829 Customer Service (800) 883-1295 Reservation Line (800) 827-1359 Text Provide transportation for severely disabled persons and senior citizens of Los Angeles County. Antelope Valley Transit Authority 1031 West Avenue L12 Lancaster, CA 93534 (661) 945-9445 General Information California High Speed Rail Authority 233 Wilshire Boulevard Santa Monica, CA 90401 (310) 917-1049
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CalTrans 120 South Spring Street Los Angeles, CA 90012 (213) 897-3630 (213) 897-4867 or (213) 897-3656 General Information (916) 227-7856 Job Hotline Department of Public Works Transit Program (626) 458-3968 Foothill Transit 100 North Barranca Avenue, Suite 100 West Covina, CA 91791-1600 (800) RIDE-INFO (7433-4636) (626) 967-3147 TDD Metropolitan Transportation Authority (MTA) 1 Gateway Plaza Los Angeles, CA 90012 (213) 922-6000 General Information Santa Clarita Transit 25663 West Avenue Stanford Valencia, CA 91355 (661) 294-1BUS (287) Southern California Regional Rail Authority (SCRRA) Metrolink Trains (800) 371-LINK (5465)
Internet Home Page: http://www.metrolinktrains.com
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Notes:
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HELP US KEEP CURRENT Every effort has been made to verify the accuracy of the information included in this guide. Should you become aware of any need for change, we would appreciate hearing from you. Please call (818) 993-5170. Revised January 2007
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