10 Things you NEED to know
Haven’t applied? It’s not too late!
The sooner you apply, the better!
1. Don’t bite the hand that feeds you
Don’tlie to OSAP.
Penalties range from holding back
future loans to cutting you off from
OSAP for 5 years.
2. OSAP is a year-long affair, NOT
just a one day event
During the year, always tell OSAP any
changes to your financial/academic life,
if you move, etc.
The assessment (ie amount of $ OSAP
is going to lend you) that you receive at
the beginning of the year can change if
your situation changes.
3: OSAP is distributed
twice a year
September: 60% of your loan/grant.
Check the Document Tracker, then bring your SIN
card & photo ID to Financial Services to pick it up.
Then take it for processing to the NSLC rep in the
hall (1st two weeks of school) or a Canada Post
(DO NOT mail it anywhere!). You may need your
bank account info – bring it with you.
January: the rest of your loan/grant.
If there are no problems, it will be mailed to you
over the break.
If you are receiving a grant, come to pick it up at
If your 2nd instalment doesn’t arrive, come see us.
4: Know the players
The OSAP head office is in Thunder Bay but
they don’t deal with students directly.
Staff at Glendon (and York) help administer
OSAP (once you submit your application, you
deal with us).
The National Student Loan Center
(NSLC) – think of them as the OSAP bank –
actually puts your money in your bank
5. We need your I.D.
Always have your social insurance card and
photo ID (i.e. driver’s license, passport,)
available when asking OSAP related
questions and especially when you are
picking up loan documents. YU Cards can not
be shown as ID for OSAP
No SIN card & photo ID = NO OSAP
6. Access 24/7 online
We are always happy to see you, but you can
access most of your osap information online
Please note that with Freedom of Information
legislation we cannot discuss your OSAP with
anyone (including your parents) unless you
gave us permission on your application.
We can’t talk about specifics over the
telephone. Come see us in person with ID.
7. York and OSAP do not
run on the same computer
TheOSAP website and the York
website are two different sites so if you
move and need to update your address,
you have to do it on the York website
AND on the OSAP website.
8. OSAP is fussy
every document you submit, you
your social insurance number,
9. OSAP is sloooooooooow
OSAP is a slow process. About 10,000
students at York benefit from OSAP.
It can take 4 - 6 weeks to make a
change to your file.
Hand in your forms on time and
prepare to be patient
10. OSAP is NOT forgiving
IfOSAP asks for a form to be handed
in by a certain date and you are late
handing it in, OSAP will not make any
exceptions and accept it.
Always return correspondence promptly
so we can help you get your loans
Most common OSAP
Wrong course load
Supporting documents not sent in
Signature on loan does not match SIN
Don’t forget the SFP!
Since you applied for OSAP, you could
be eligible for FREE MONEY (aka
bursaries) from York and the Friends of
Fill out your Student Financial Profile
Student Financial Services
C138 York Hall
Monday to Friday 9-4
(We close for lunch 12-1)
OSAP Life Cycle
September—you pick up your loan/grant document at Glendon
You take the loan/grant document to a participating post office
The post office delivers your paperwork to the National Student Loan Center (NSLC)
The NSLC puts $ into your bank and gives remit ($ to pay your student account) to York
During the fall : review your course load (did you add or drop?) any $$ changes? (Did you get a
part time job? Lose a job? Get a scholarship?) and make any changes to OSAP via our
Late December York mails you your second loan document*
You take the loan document to a participating post office
The post office delivers your loan to the National Student Loan Center
The NSLC puts $ into your bank account and gives remit ($ to pay your student account) to
During winter term : review your course load (Did you add or drop?) and finances (Did you get a
part time job? Lose a job? Get a scholarship?) and make any changes to OSAP
*If you receive a Canadian Millenium Bursary or an Access Grant you have to pick it up in
January at Glendon, it will probably not be mailed to you.