COMMUNICATIONS
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COMMUNICATIONS
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www.bign.com
My TN Digital Phone
Broadband Phone (VoIP)
VoIP – Monthly Plan $19.95 MRC
Unlimited Calling to the U.S. & Canada
PLUS 300 minutes to 22 Int’l Destinations Included
Call Waiting
Caller ID
3 Way Calling
Call Forwarding
Voicemail
Web Portal
What is My TN Digital Phone?
My TN Digital Phone is the complete Digital Phone Service for your busy
lifestyle. With My TN Digital Phone, you get all the calling features you need to run
your home with ease and efficiency for one, low monthly fee. VoIP (meaning Voice
over Internet Protocol) transmits calls over Broadband Internet connections unlike
traditional phone services that route calls over wires buried in the ground. Calls are
made and received as they would be with traditional phones, however, VoIP service
can also be used when traveling, allowing calls to be made from anywhere in the
world!
Requirements for VoIP
• Broadband Internet Service (DSL or Cable)
• My TN Digital Phone Device (ATA VoIP Analog Telephone Adaptor)
• A Phone (Recommended: Analog Cordless Phone system with base station
and multiple handsets.
Program Details
Service Type VoIP (Broadband Phone)
Customer Service E-Mail customersupport@mytndigitalphone.com
Customer Service Phone 1-866-520-5708
Customer Service Fax 1-805-693-1200
Customer Service Hours Monday-Friday 7:30am – 5:30pm PST
HomVantage
Long Distance
Long Distance Only 3.9¢ per minute plus a $3.95 MRC
Make State-to-State Long Distance calls 24/7
No Minimum usage requirement
Local & Long Distance
Call to Connect – Simple Unlimited local calling
30 Long Distance Minutes (in the US) Included
Call to Connect Unlimited Local Calling
120 Long Distance Minutes (in the US) Included
Call to Connect – Plus Unlimited Local Calling
120 Long Distance Minutes (in the US) Included
Caller ID, Call Waiting, & Call Waiting ID Included
Program Details
Availability
Service Type Long Distance & All-Distance
Billing Options Monthly
Customer Service E-Mail solutions@pngmail.com
Customer Service Hours Monday-Friday 8am-5pm PST
Additional Customer Care Issues
SERVICE PROBLEMS
If you have any problems with your service, please call Power Net Global
Toll-free at 1-800-860-9495, press 3 for customer service
CUSTOMER SERVICE AND BILLING INQUIRIES
solutions@pngmail.com
1-800-860-9496, press 3
Web site: www.powernetglobal.com
GoSolo
Unified Messaging
Message Center $4.95 Per Month
Stay in touch 24/7
Get up-to-date news, events, promotions, contests
& more with your organization
Receive content direct from leadership
Go800 Plus $8.95 Per Month
Personal Toll-Free Number
Answering Service
Phone/Web Inbox
Find Me
Call Screening
Call Forwarding
Online Storage
Personal Greeting
GoOffice Plus $15.95 Per Month
Personal Toll-Free Number
Virtual Office (voicemail, fax, email)
Phone/Web Inbox
Find Me
Inbound / Outbound Fax
Speech Recognition
Personal Greeting
Program Details
Service Type Unified Messaging
Customer Service Phone 1-866-2-GOSOLO
Customer Service Hours 8am-12am EST, 7 days a week
VISP
Dial-Up Internet
VISP Dial-Up Internet $9.95 Per Month
5 Personal Email Accounts
100 MB of Storage Per Email Account (500 MB)
Customizable Home Page
40,000 local dial-up access numbers
Spam-Blocker
Optional Content Filtering available
Free 24/7 Support
Program Details
Service Type Dial-Up Internet
Customer Service Phone 877-530-1690
Customer Service Hours 24 Hours a day 7 Days a week
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