A: 2843 Bragg St Riverside, CA 92503
To obtain an internship, part time job, and or a job that can lead to a potential career where I can
learn the ins and outs of management, finance and marketing, but mainly information management, as
well as, learn the techniques, skills and brunch my networking to many other larger businesses.
I have experiences working in customer service that demands strong interpersonal,
organizational, and technical skills. Friendly and committed to an optimistic and goal oriented attitude no
matter the situation. Trustworthy, reliable, able to multi task, have fun learning new things while using
time efficiently. I am also fluent in speaking Vietnamese and interpretation.
Currently studying Business and Public Administration at California State University, San
Bernardino to obtain a degree in a concentration in Information Management.
Customer and Service relations
Data entry, telephone reception and office management skills
Familiar with the Orange County & Riverside County area
Solid trouble-shooting and problem solving skills
Great people skills
Willingness to learn and a quick learner
Able to always put a smile on you face
Proficient in Windows XP, fluent in Mac OSX
Operating System Installations
Fluent using Word, Excel, and PowerPoint
Able to read and write spread sheets
Able to performs check and balances on credit and debit accounts
Adobe Photoshop CS4, Adobe Premier CS4
Trouble-shooting & Rebuilding
Network Setup and Installation
Hard Drive Formatting
California State University, San Bernardino, CA, 2007-Present
Candidate of Bachelor of Science degree in CBPA Information Management
Micro & Macro Economics
Riverside Polytechnic High, Riverside, CA — General Education, 2003- 2007
High School Diploma Received
1 year Football and Baseball
B-Boy club founder
ASU club member.
TARHEEL FAMILY DENTISTRY; RIVERSIDE, CA — AUG 2009 – MAY 2010
At Tar Heel Family Dentistry I am responsible for answering the calls forwarded from the office
number to my own number. I take down messages and appointments. The office is located in North
Carolina and is my sister’s dental office. I am taking the calls when they are not available to make the
work less for my sister. I also manage all the website information and responsible in keeping the
webpage up to date and running.
TELEMARKETING, R.E.W & ASSOCIATES; COLTON, CA — MAR 2009 – MAY-2009
With R.E.W & ASSOCIATES, my job required different skills. Here I was marketing sales to
customer via telephone. My daily duties are to call residents in a chosen area and try to persuade them
to contribute to the company’s campaigning product. R.E.W & ASSOCIATES is a public relations and
marketing service by pitching their product via telephone, which required me to constantly have a nice
cheerful polite tone of voice, and I was forced to be very time efficient. I am responsible for my clients’
commitment to send in the amount of money negotiated during the sale.
UNITED PARCAL SERVICE; ONTARIO, CA — AUG. 2008 – OCT 2008
My first year of college left an enormous hole in my wallet. I decided to get a job at one of the
world’s largest import/export delivery service. I believe working for UPS would give me an opportunity to
extend my knowledge and networking towards my business and future career. My job duties to start off
were to load and unload packages. Performing this action for a few weeks I decided to quit, because this
was not good for my body by of the lack of sleep by the hours I worked which was 10pm-2am.
JAVA BLISS; RIVERSIDE, CA — APRIL 2007 – JULY 2007
My main objective was to make coffee, smoothies and sandwiches. The reason for me leaving
this job is because it was during the beginning of summer my family and I went on vacation and they
would not give me a week off.
CHOIR GUTIARIST, OUR LADY OF PERPETUAL HELP CHURCH; RIVERSIDE, CA — 2002 - 2007
As the choir guitarist at Our Lady of Perpetual Help Catholic Church, my main role was to
accompany the choir during our 5 p.m. Sunday masses. In addition to this, I also helped setup and broke
down the PA system every week and did mic ups and sound checks weekly as well.
KEY HOLDER/ MANAGER, VIDEO NET; RIVERSIDE, CA — MAY 2006 – SEPT 2006
Starting off as a stock boy, my responsibility was to restock the movies in the stock room for
rentals and keep the display boxes neat and organized. Soon I became the key holder/manager and was
in charged of the financial income and profit of the store. At Video Net, I also sold Sprint cell phone
contracts and pre-paid phone service as well. Reason for my leave of this job is the shop went out of
William Le – Life long friends and co-worker; Phone: 951.271.2883; Email; firstname.lastname@example.org
Henry Lam – Life long friend, roommate and co-worker; Phone: 951.756.6968; Email:
Joanne Nguyen – Mentor; Phone: 951.907.2046 Email;
*Please contact of additional references or contacts