Hygiene policy by gyvwpsjkko


The Better Flower Company is specialised supplier of ethical flowers from Africa. Our business
activities include production and export of mixed wild and cultivated bouquets and market servicing

Statement of commitment

We endorse the Ethical Trading Initiative Base Code, and undertake that the requirements of this code
are met in the production and supply of our flowers. We have established our own Ethical Code of
Practice as a requirement for our activities and those of our suppliers.

The Better Flower Company acknowledges the following responsibilities, and asks the same of our

We will ensure that the rights of our employees are respected. We operate above the minimum
standards required by law to ensure our employees are safe and rewarded for work. Our products are
produced under working conditions that are hygienic and safe.

We are committed to providing good information about our products and enabling our customers to
make informed choices about the products they purchase.

We are committed to understanding social standards in our supply chain, and we expect our suppliers
to operate according to the Ethical Trading Initiative as a minimum requirement.

Business Ethics
Our suppliers are free to sell to any other businesses. No restrictions or bribes, as a way of
guaranteeing business, are allowed.

We are committed to understanding the consequences of our activities on the environment, so that
we can take actions to manage and improve environmental performance where possible.
We undertake to use natural resources wisely, to manage waste by reducing and recycling material
where possible, and preventing pollution. We adhere to all relevant legislation and we ask the same
of our suppliers.

          Approved by: Peter Stuart
                                            The Better Flower Company Ethical Trade Policy       Page 1 of 3
             Date: January 2010
                                                Ref No: TBFC.ETI.ET Revision no. 004
This Code of Practice applies to The Better Flower Company, the growers and suppliers from whom we
purchase product, and other service providers who undertake work for us or on behalf of our

   1. No forced or involuntary labour shall be used.

       -     Agreements with employees are set out in contracts, the contents of which are clearly
             understood by employees before signing.

       -     Staff are not required to lodge deposits or identity papers.

       -     Staff are free to leave the workplace according to agreed notice determined in contracts.

   2. All employees have the right to collective bargaining.

       -     Workers have a right to form or join unions without hindrance or discrimination. This is
             supported by an open attitude to unions in the workplace.

   3. Working conditions must be safe and hygienic.

       -     Overall responsibility for health and safety must be assigned to a senior manager.

       -     Adequate steps must be taken to prevent accidents and injury to health arising in the
             course of work.

       -     All workers have a right to be informed and consulted on health and safety issues, through
             the establishment of health and safety committees.

       -     Employees must have unrestricted access to toilet facilities and fresh drinking water.

       -     Accommodation, where provided shall be structurally sound, clean and safe and meet
             basic needs of workers.

   4. No child labour shall be used

       -     No child labour shall be used.

           Approved by: Peter Stuart
                                              The Better Flower Company Ethical Trade Policy   Page 2 of 3
              Date: January 2010
                                                  Ref No: TBFC.ETI.ET Revision no. 004
     -     With respect to our suppliers, we recognise that in many instances young people in Africa
           have limited schooling opportunity and need to work to support themselves or family
           members. Some African countries, including South Africa, accommodate employment of
           children between the ages of 15 and 18. These workers have a right to be protected from
           work that is inappropriate for their age, detrimental to their schooling, or detrimental to
           their development

5. Living wages shall be paid

     -     Wages, working hours, standard benefits and contracts shall meet the legal requirement.

     -     Before entering into employment all employees should be provided with written and
           understandable information about their employment in respect to payment period, basic
           wage, bonuses, overtime and lawful deductions and obligations of the employee and

     -     Staff shall not work in excess of 45 hours per week. Overtime is voluntary.

     -     No deductions are made from wages as a disciplinary measure.

     -     Pay slips detailing calculation of period of payment, basic wage, bonuses, overtime and
           lawful deductions must be provided for each pay period.

6. Working hours shall not be excessive

     -     Time worked in excess of normal legal working hours is to be voluntary and will be
           deemed to be overtime, for which the employee will be paid 1.5 times the agreed hourly
           rate. This will be restricted to 10 hours a week.

     -     Overtime shall not be requested on a regular basis and 1 day shall be given off for every 7
           days period.

7.   No discrimination is practised

     -     There is no discrimination in pay, hiring, compensation, access to training, promotion, and
           termination of employment or retirement on the grounds of race, nationality, religion,
           health, age, disability, marital status, sexual orientation, union membership or political

     -     Where possible opportunities for personal and career development are equally available
           to all employees.

8. No harsh or intimidating behaviour will be tolerated

     -     Physical, verbal and sexual threats, abuse, harassment or intimidation are prohibited and
           grounds for summary dismissal, if proved.

         Approved by: Peter Stuart
                                          The Better Flower Company Ethical Trade Policy   Page 3 of 3
            Date: January 2010
                                              Ref No: TBFC.ETI.ET Revision no. 004

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