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Guide to Effective Voter Education by terrypete

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									                  ERIC CLARK
            Mississippi Secretary of State

———————————————————————————————————————




Guide to Effective Voter Education




                                             October 2006
                        i
Table of Contents

OVERVIEW........................................................................................................................... 1

Introduction............................................................................................................................ 1

Document Structure............................................................................................................... 1

THE ACCUVOTE TSX VOTING SYSTEM...................................................................... 4

TOUCH&VOTE MISSISSIPPI OUTREACH CAMPAIGN AND ACTIVITIES .......... 6
Touch &Vote Mississippi Voter Education Campaign Overview............................................ 6
Touch &Vote Mississippi Program Initiatives ......................................................................... 6
Outreach Demonstrations......................................................................................................... 6
State and Regional Efforts ....................................................................................................... 6
County Efforts…………………….......................................................................................... 7
Multi-Media Campaign............................................................................................................ 7
Touch &Vote Mississippi Brand .............................................................................................. 7

LIVE DEMONSTRATIONS….. .......................................................................................... 9
Sample Presentations ............................................................................................................... 8
20 Minute Presentation ............................................................................................................ 9
Introduction……….............................................................................................................. …9
Explanation……… .................................................................................................................. 9
Demonstration…….................................................................................................................. 9
Questions and Answers.......................................................................................................... 12
Public Test Voting ................................................................................................................. 12
Distribution……… ................................................................................................................ 12
Exit Survey………................................................................................................................. 12
Larger Groups: Sample 30-Minute Presentation Script (Long Version) .............................. 12
Step 1: Introduction............................................................................................................... 12
Step 2: Teaching… ................................................................................................................ 13
Setting up the AccuVote TSX................................................................................................ 16
Tips for Teaching the Special Needs Community ................................................................. 23
Acting as a Sighted Guide...................................................................................................... 23
Respecting the Person's Ability to do Things for Himself or Herself ................................... 24
Giving Directions................................................................................................................... 24
Speaking Directly................................................................................................................... 24
Maintaining a Conversation................................................................................................... 24

OUTREACH FACILITATORS CODE OF CONDUCT AND ETHICS....................... 26

Code of Conduct................................................................................................................... 26

                                                                  ii
Ethical Standards................................................................................................................. 26

ACCUVOTE TSX FREQUENTLY ASKED QUESTIONS ............................................ 27

GLOSSARY.......................................................................................................................... 32




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           Touch &Vote Mississippi



                                     OVERVIEW

The Guide to Effective Voter Education is a training manual used to train Outreach
Facilitators assigned the task of public voter contact. It provides clear and precise
instructions for effective voter outreach education, which includes educating voters on
electronic voting and demonstrating the AccuVote TSX.

Introduction
The Presidential Election of 2000 raised several issues about voting technologies used in
the United States. The issues raised include:
•   Characteristics of the different voting methods
•   The design of ballots
•   The types and sources of voter error
•   Vote counting
•   Voting standards
In addition, changes were needed to address diverse voter bases such as the visually and
mobility impaired and non English speaking voters.
Mississippi has taken a national leadership role by implementing electronic voting
statewide. Our responsibility in this process is to inform, educate and excite Mississippi
voters about touch screen voting by Election Day. To accomplish this, Outreach
Facilitators will use live demonstrations to demonstrate the new voting process utilized
by the AccuVote TSX.

Document Structure

•   Overview

           Introduction

           Document Structure
           Every component of the Guide to Effective Voter Education document is
           described in this section.

           The AccuVote TSX Voting System
           This chapter provides an overview of the features of the AccuVote TSX
           voting unit.




                                               1
Touch &Vote Mississippi Outreach Campaign & Activities
This chapter describes Mississippi’s Voter Education campaign plan and the
method Outreach Facilitators use to interact with voters.

Touch &Vote Mississippi Voter Education Campaign Overview

Touch &Vote Mississippi Mission & Plan Objectives

Touch &Vote Mississippi Program Initiatives

Outreach Demonstrations

Media Campaign

Touch &Vote Mississippi Brand

Live Demonstrations
This section describes the guidelines for live demonstrations, provides some
sample presentations, and provides instructions for setting up and configuring
the AccuVote TSX for a Demonstration Mode




                                 2
Touch &Vote Mississippi


Sample Presentations

20-Minute Presentation

30-Minute Presentation

Setting up the AccuVote TSX

Tips for Teaching the Special Needs Community

Acting as a Sighted Guide

Respecting One’s Ability to Do Things for Themselves

Giving Directions

Speaking Directly

Maintaining a Conversation

Outreach Facilitators Code of Conduct and Ethics
This chapter provides the code of conduct and ethical standards for Outreach
Facilitators.

Code of Conduct
This section describes the code of conduct for Outreach Facilitators.


Ethical Standards
This section describes the ethical standards for Outreach Facilitators.


AccuVote TSX Frequently Asked Questions
This chapter provides a list of frequently asked questions.


Glossary
This chapter provides a list of terms Outreach Facilitators should be familiar
with.




                                   3
           THE ACCUVOTE TSX VOTING SYSTEM

The AccuVote TSX system is a robust, voter-activated, interactive touch screen
system. While classified as a Direct Recording Electronic (DRE) device, the
AccuVote TSX system has capabilities that transcend traditional DRE
technology. Among the major features and benefits drawing the most attention
are:



                                     ADA features
  The terminal's “magnify”           provide audio ballot
  feature enlarges text                                         Voter privacy
                                                                shields




                                                                          An ADA
                                                                          keypad

Election results that are                                      A screen that tilts forward to
stored in several flash                                        accommodate mobility impaired
memory location                                                voters
providing ballot backup


                             Figure 2-1: AccuVote TSX System


Features include:
 • The light weight of the unit enables poll workers of all ages to transport the
     AccuVote TSX to polling locations.
  •   The AccuVote TSX is a stand alone operation which is never connected to
      the Internet.
  •   Over-voting is eliminated, as only the designated number of candidates can
      be selected in each race.
  •   Under-voting can be significantly reduced, as a Summary Screen, presented
      to each voter once they have sequenced through the ballot, enables the voter
      to verify each selection in every race before casting their ballot. The


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    Touch &Vote Mississippi


     Summary Screen also indicates if a selection has not been made within a
     specific race, enabling the voter to fully complete the ballot if desired.
     Selections can be changed until the time the ballot is cast.
•    Election results are secured using a very sophisticated form of encryption.
     Security is further enhanced through the use of a dynamic encryption key
     capability, which enables security keys to be changed as required by the
     jurisdiction.
•    Voter Cards are secured using a dynamic key encryption technique that
     allows jurisdictions to change the security key for each election if desired.
•    Election results optionally transmitted over the standard telephone network
     are encrypted using the sophisticated Secure Socket Layer (SSL) method of
     encryption.
•    Comprehensive electronic audit files provide a record of system activities.
•    Every AccuVote TSX voting station offers voice guidance capability
     enabling blind voters to navigate through the entire ballot without assistance
     and in complete privacy. A voter makes candidate selections and casts their
     ballot all on one unit, providing increased voting process integrity.
•    The size of the ballot text and the ballot target areas on the screen can be
     enlarged at any time during the voting process to facilitate voters with
     limited vision.
•    Touch screen reliability includes 35 million touches to any specific location
     on the screen.
•    The AccuVote TSX can present ballots in at least nine different languages,
     providing full accessibility for voters.
•    A voter can return to the instruction page at any time during the voting
     process.
•    An integral bracket on the voting station positions the screen at a right angle
     so voters in wheelchairs can conveniently cast their ballot. A lightweight
     tethered keypad can also be used to make selections by voters with limited
     dexterity.
•    The small footprint of the AccuVote TSX voting station requires less
     storage space. Stacking storage carts are available to house multiple units
     during storage.
•    The AccuVote TSX can be set-up within the polling location and be readied
     for an election in minutes. The attached telescoping leg assembly makes
     station set-up quick and simple.
•    An internal battery backup is provided in case of external power failure.
•    On-screen write-in capability is provided.




                                       5
     TOUCH&VOTE MISSISSIPPI OUTREACH CAMPAIGN AND
                      ACTIVITIES

Outreach Coordinators interact with voters through live demonstrations. Live
demonstrations may include providing a formal presentation, setting up the AccuVote
TSX, and configuring the unit for Demonstration Mode. This chapter provides guidance
for live demonstrations.

Touch &Vote Mississippi Voter Education Campaign Overview

•   Touch &Vote Mississippi Mission & Plan Objective
    The goal of the Touch &Vote Mississippi Voter Education Outreach Plan is to reach
    all voting Mississippians and ensure they are comfortable and prepared to use the new
    touch screen voting machines.
    Objectives to successfully achieve the Touch &Vote Mississippi mission include:
    o Positive public acceptance of the new statewide voting system through increased
      awareness and education;
    o Ensure that citizens that may be intimidated with the new voting technology are
      comfortable with the new statewide touch screen voting system. In particular, the
      elderly and rural voting population who may not be familiar with computer
      technology; thereby ensuring no one is disenfranchised as a result of this historic
      transition.

•   Touch &Vote Mississippi Program Initiatives
    The key to success of the new voting machine is an aggressive voter education
    program designed to acquaint citizens with the new touch screen equipment before
    they arrive at the precinct to vote. The state level Touch &Vote Mississippi outreach
    program will facilitate statewide educational and training projects, which will include
    statewide, regional and local voter education activities. The immediate voter
    outreach plan will proceed until the November 7, 2006, General Election. Ongoing
    voter education and outreach support will continue through the November 2007
    statewide election cycle. The program will involve state and county resources and
    include the following components:

•   Outreach Demonstrations

•   State and Regional Efforts
    A statewide Voter Outreach Coordinator and eight (8) Regional Outreach
    Coordinators will be hired by the Secretary of State. The Director of Elections
    Training and Education will lead the voter education and training efforts. Two (2)
    Regional Coordinators will be assigned to each of the four (4) congressional districts




                                             6
           Touch &Vote Mississippi


    in Mississippi and will be responsible for initiating outreach in their region, and
    assisting county election officials in developing their own educational initiatives.
    The overall goal for the Regional Coordinators (ROC) is to “reach every Mississippi
    voter,” and the goal will be seen through the variety of scheduled events and
    appearances. ROC’s will be responsible for reaching out to area organizations and
    scheduling voting system demonstrations in the community. Appearances may be at
    NVRA agencies, civic clubs, shopping malls, fairs, senior citizen centers, transit
    stations, banks, grocery stores, large companies, colleges and universities, hospitals,
    sports stadiums and other community gathering points. These sessions will give
    voters a hands-on opportunity to experience touch screen voting by casting a sample
    ballot. During the months of September and October in 2006 and 2007, the
    coordinators will focus primarily on large groups (50 or more) in order to reach the
    maximum number of voters. Demonstrations, during the final two months prior to an
    election, will include annual conferences, regional meetings, as well as social,
    fraternal, and business group meetings.
    Additionally, this staff of coordinators will organize several “Statewide Days,”
    including Banking Day, Higher Education Day, and Senior Citizen Day, where
    outreach facilitators will host demonstrations at locations across the state on the same
    day. These Statewide Days will be publicized by the Secretary of State’s office, as
    well as through contacts with local media and organizations.

•   County Efforts
    Another key component of the outreach program is county involvement. This serves
    to increase the number of program supporters throughout the state and increases the
    number of individuals trained to educate voters.
    Training on how to conduct voting machine demonstrations will be made available to
    election officials. The Regional Outreach Coordinators will support county efforts.

•   Multi-Media Campaign
    To support the outreach demonstrations and further develop awareness with
    Mississippians about the new touch screen voting system and its features, the
    Secretary of State’s office will coordinate media outreach efforts statewide.
    This campaign will include, but is not limited to, public service announcements,
    printed materials, website, electronic voting simulations available on the web, a toll-
    free answer line and partnership with major community service organizations and
    corporate partnerships.




•   Touch &Vote Mississippi Brand




                                               7
The above brand and positioning line were developed specifically for the State of
Mississippi to support voter outreach and education efforts. Touch &Vote Mississippi
and the graphic are known as the brand identity. “Just A Touch Is All It Takes,” is the
strategic positioning line.

•   Live Demonstrations
Live Demonstrations give Outreach Coordinators the opportunity to interact face-to-face
with voters. In these demonstrations, Outreach Coordinators demonstrate the AccuVote
TSX to voters and educate the voter on electronic voting.
•   General Guidelines
To ensure a successful demonstration, the following list provides some guidelines that
each Outreach Coordinator should follow:
    •   Voters want to hear new information with an “I didn’t know that” quality. To be
        effective, we must make our subject understandable without making voters feel
        inadequate.
    •   Voters want to hear the truth. If a question is asked to which you do not know the
        answer or are unsure if the question is appropriate, get the voter contact
        information and let the voter know that you will get the answer within 48 hours.
    •   Voters are more receptive to small words, not big technical ones.
    •   Respect each voter.
    •   Ensure that you can be heard clearly throughout the demonstration area.
    •   Voters want to be both informed and entertained. Each session should be both
        informative and enjoyable.
    •   Voters want to receive a well-planned demonstration. Good presentations require
        detailed planning and preparation in advance.

Sample Presentations
The following are two sample presentations that can be used during public
demonstrations of the AccuVote TSX. The 20 Minute Presentation can be used for
smaller groups of people, less than 25. The 30 Minute Presentation is more suited for
larger audiences. These sample presentations are to be used as a guideline only. Each
Outreach Coordinator should tailor the sample presentation to fit his/her presentation
style.




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           Touch &Vote Mississippi


•   20 Minute Presentation
    An AccuVote TSX presentation should consist of the following:
    o Introduction. You introduce yourself and describe the purpose of the
      presentation.
    o Explanation. You explain why this presentation is being given.
    o Demonstration. You demonstrate how to use the AccuVote TSX. See section
      3.1.3 and 3.1.4 for instructions.
    o Question and Answers. You answer questions from the audience.
    o Public Test Voting. Voters are given the chance to interact with the AccuVote
      TSX and vote a demonstration ballot.
    o Distribution. Voters who stayed until the end of the presentation are given a
      Voter Information Brochure.
    o Exit Survey. This segment is optional. This segment gives voters the
      opportunity to provide feedback on the presentation.

           Introduction
       “Good afternoon, my name is _________________ and I represent the Touch
       &Vote Mississippi effort.
       Today we will show you one of the most exciting changes ever to happen to
       voting in our state. Before the session is over, you will learn why exercising your
       right to vote will be simpler and more accurate than ever before. At the end of
       our presentation, each of you will have an opportunity to test this new touch
       screen voting unit. And for those of you who stay until the very end, we have
       something to give you just for taking your time to come out today (or tonight).”

           Explanation
       Mississippi’s old system was outdated in many ways. Therefore, Mississippi
       officials have decided to take advantage of the many benefits of technology and
       replace our old system with what is called touch screen voting. Our state and
       county governments have made a major investment to improve the accuracy and
       integrity of our elections. As a result, problems voters once experienced on
       Election Day, such as missing an important item on the ballot or making a
       mistake when selecting candidates, have been completely eliminated.
       The biggest benefits of this new system are accuracy and flexibility. Not only can
       this voting unit accommodate disabled or vision-impaired voters, it also has built
       in provisions for multiple languages and write-in candidates.

           Demonstration
       “We are excited about this change and we think you will be also. What I would
       like to do next is show you how easy it is to cast your ballot, but first let me go
       over briefly the simple set of instructions contained on this voter information


                                              9
brochure. As I mentioned earlier before you leave all of you would be able to test
the new system. After your test ballot, you will be given one of these voter
instruction brochures. This is a set of instructions you may review on Election
Day. Let’s go step by step and show you just how easy the system works.



             Step 1. Start – Insert Card
             Insert the voter access card into slot at upper right side of the screen. Card
             should be face up with arrow pointing left. Push card firmly in until it
             clicks and let it remain.




             Step 2. Read “Instructions”
             Before you begin the voting process, you can:
             Touch “Large Text” to increase text size.
             Touch “High Contrast” to view a black and white ballot.
             To access ballot and begin voting, Touch “Next.”




            Step 3. Select Candidates
            Touch the box on the screen next to your choice. An ‘X’ will appear
            designating your selection.
            To change or cancel your selection, touch the box again.
            If there are write-in candidates on the ballot you would like to vote for,
            select, “write-in” and type the name. Then touch “Record Write-In.”




                Step 4. Review Your Ballot


                                      10
Touch &Vote Mississippi


   On the “Summary Page,” review your choices.
   Items in red are races that were left blank or incomplete.
   If you want to vote for a race that was left blank, incomplete or change your vote,
   just touch the desired race you would like to change and you will be taken back
   to the proper page to cast your vote. You may also touch “Back” to cycle through
   the ballot.




           Step 5. Print Ballot for Verification
           To verify your selections, touch “Print Ballot” and you will see an
           enclosed printed copy of your choices. After reviewing your printed
           ballot you can either cast or reject your ballot.




           Step 6. Cast Your Ballot
           Touch “Cast Ballot” when you are ready to record your vote. Once your
           ballot has been cast, the printer will scroll to hide your selections.




           Step 7. Finish: Remove Card
           You have completed the electronic touch screen voting process.
   R
           Remove the voter card and return it to a poll worker.




                                     11
Questions and Answers
After your demonstration, politely ask if anyone has any questions. After the last
question, tell the audience that you will be available after the presentation if anyone has
additional questions and continue to the Public Test Voting segment.
For questions you do not have an answer or feel are inappropriate, ask the voter for
his/her name and phone number, and tell them that you will have an answer in 48 hours.
Forward these questions back to your project team supervisor.

Public Test Voting
“Right now, I would like to give each of you a chance to test the new voting machine.”
First, ask for volunteers; if none, then walk up to any person in the first row and say,
“You will be the first voter. Please step right this way.”

Distribution
After each voter has finished the test vote, give him/her a Voter Information Instruction
Brochure.

Exit Survey
As voters leave the presentation, instruct them that they can provide valuable feedback on
the presentation by filling out an Exit Survey.

Larger Groups: Sample 30-Minute Presentation Script (Long Version)
This presentation is suited for larger groups and is broken into 3 main sections, which
are:
 •   Step 1: Introduction. During the introduction, you introduce yourself and describe
     the purpose of the presentation.
 •   Step 2: Teaching. This is the “How To Vote” or instructional section of the
     presentation.

Step 1: Introduction
“Good afternoon, my name is _________________ and I represent the Touch&Vote
Mississippi Voter Education effort.
Today we will show you one of the most exciting changes ever to happen to voting in our
state. Before the session is over, you will learn why exercising your right to vote will be
simpler and more accurate than ever before. At the end of our presentation, each of you
will have an opportunity to test this new touch screen voting unit. And for those of you
who stay until the very end, we have something to give you just for taking your time to
come out today (or tonight).
Mississippi’s old system was outdated in many ways. Therefore, Mississippi officials
have decided to take advantage of the many benefits of technology and replace our old
system with, what is called, touch screen voting. Our state and county governments have
made a major investment to improve the accuracy and integrity of our elections. As a
result, problems voters once experienced on Election Day, such as missing an important



                                             12
           Touch &Vote Mississippi


item on the ballot or making a mistake when selecting candidates, have been completely
eliminated.
The biggest benefits of this new system are accuracy and flexibility. Not only can this
voting unit accommodate disabled or vision-impaired voters, it also has built-in
provisions for multiple languages and write-in candidates.”

Step 2: Teaching
“We are excited about this change and we think you will be also. What I would like to
do next is show you how easy it is to cast your ballot, but first let me go over briefly the
simple set of instructions contained on this voter information brochure. As I mentioned
earlier, all of you would be able to test the new system. After your test ballot, you will be
given one of these voter instruction brochures. This is not a voter registration card, but a
set of instructions to keep in your wallet or purse to review on Election Day. Let’s go
step by step and show you just how easy the system works.


                   Step 1. Start – Insert Card
                   Insert the voter access card into slot at upper right side of the screen. Card
                   should be face up with arrow pointing left. Push card firmly in until it clicks
                   and let it remain.




                   Step 2. Read “Instructions”
                   Before you begin the voting process, you can:
                   Touch “Large Text” to increase text size.
                   Touch “High Contrast” to view a black and white ballot.
                   To access ballot and begin voting, Touch “Next.”




                               Step 3. Select Candidates



                                                 13
Touch the box on the screen next to your choice. An ‘X’ will appear
designating your selection.
To change or cancel your selection, touch the box again.
If there are write-in candidates on the ballot you would like to
vote for, select, “write-in” and type the name. Then touch
 “Record Write-In”.




Step 4. Review Your Ballot
On the “Summary Page,” review your choices.
Items in red are races that were left blank or incomplete.
If you want to vote for a race that was left blank, incomplete or change your
vote, just touch the desired race you would like to change and you will be
taken back to the proper page to cast your vote.




Step 5. Print Ballot for Verification
To verify your selections, touch “Print Ballot” and you will see an enclosed
printed copy of your choices.
After reviewing your printed ballot you can either cast or reject your ballot.




Step 6. Cast Your Ballot
Touch “Cast Ballot” when you are ready to record your vote. Once your
ballot has been cast, the printer will scroll to hide your selections.




Step 7. Finish: Remove Card



                            14
            Touch &Vote Mississippi


                 You have completed the electronic touch screen voting process.
                 Remove the voter card and return it to a poll worker.




                 After your demonstration, politely ask if anyone has any questions.
After the last question, tell the audience that you will be available after the presentation if
anyone has another question.
“Right now, I would like to give each of you a chance to test the new voting machine”.
First ask for volunteers; if none, then walk up to any person in the first row and say, “You
will be the first voter. Please step right this way.”
For questions that for which you do not have an answer or feel are inappropriate, ask the
voter for his/her name and/or phone number and tell them that you will have an answer in
48 hours. Forward these questions back to your project team supervisor.




                                                 15
•   Setting up the AccuVote TSX
This section describes how to set up the AccuVote TSX
To set up the AccuVote TSX unit and Install the AccuVote Printer Module:




1. To begin, lay the touch          2. Gripping the black handle,     3. Pull the inside legs all the
screen facedown on the floor.       pull the support bar away form    way up until they click into
                                    the base. Remove the power        place.
                                    cord, keypad and headset from
                                    the back of unit as applicable.




4. Check to make sure you see       5. Pull the outside legs away     6. Grip the outside legs and pull
four safety pins snap into place.   from the base making sure the     up until the safety pin on each
                                    bracket is fully extended and     leg locks into place.
                                    locked.




                                                 16
             Touch &Vote Mississippi




7. Carefully stand the unit         8. To adjust the angle, lift up on   9. To daisy-chain the units
upright (this is best done with 2   the handle while pressing the        together, take the power cord
people).                            safety pin on the support bar.       from the first unit and attach the
                                                                         female end to the top socket.
                                                                         Plug the other end into an
                                                                         outlet.




10. Take the male end of the        11. Continue plugging in all the     12. To set up a Visually
next unit’s cord and plug it into   units in the same way. The last      Impaired Ballot Station (VIBS)
the empty spot in the first unit.   unit will have one empty plug.       unit press on the tablet’s black
                                                                         notch and pull the tablet
                                                                         forward. If you are NOT setting
                                                                         up a VIBS unit, got to step 16.




                                                    17
13. Pull the tablet out of the    14. Place the tablet into its       15. To load the memory card (if
cradle and plug the keypad into   cradle and feed the cord through    applicable), unlock the memory
the port on the back.             the mounting slot. Set the          card door on the unit’s left edge.
                                  keypad aside.




16. Firmly slide the Memory       17. To install the AccuView         18. Plug the headphones into the
Card in place as shown. DO        Printer Module (AVPM), see the      jack on the front of the tablet.
NOT turn on the power yet.        separate Installation Guide, then   This will complete the set-up of
                                  proceed to Step 18.                 the unit.




                                               18
            Touch &Vote Mississippi



Accu-View Printer Module (AVPM) Installation Guide




1. Machine should be turned    2. Pull printer access door         3. To mount the AVPM, align
off. Use key to open printer   down.                               its bottom lip UNDER the
access door.                                                       printer door. Raise the
                                                                   housing up and lay it forward.




4. Confirm that AVPM is        5. Lift the printer housing cover   6. Press firmly on latch at top
securely seated under front    up.                                 edge of housing to secure
lip with NO GAP. Unlock                                            voting terminal. It will snap
printer housing.                                                   into place.




                                                 19
7. Raise metal cover.       8. To secure AVPM, push Blue        9. Tear edge of paper off new
                            Locking Bracket forward. Also,      roll and load on the supply
                            ensure motor cover moves up         spindle with flange on the left
                            and down freely.                    and edge of paper on the
                                                                bottom, then load spindle into
                                                                housing.




10. Push printer cover      11. Thread paper through the        12. Push printer cover down
release and raise printer   slot in the paper cover under the   until it clicks into place.
cover.                      printer cover. Allow
                            approximately 24 inches of
                            paper to extend from roll.




                                           20
             Touch &Vote Mississippi




13. Lower metal cover.           14. Feed paper into slot in take-   15. Gears on take-up spool
Place empty take-up canister,    up spool and wind excess paper      should be on the left and paper
with lid open, into AVPM.        around it.                          inserted on the right.




16. Place spool into canister.   17. Close canister lid and pinch    18. (THIS STEP NOT
                                 edge as shown to snap shut.         NECESSARY FOR SET-UP
                                                                     OF DEMONSTRATION
                                                                     UNITS.) Slightly raise
                                                                     canister to affix new seal.
                                                                     Squeeze security seal closed
                                                                     and record number on canister
                                                                     label and Canister Seal Log.
                                                                     Lower canister back into
                                                                     place.




                                                   21
19. Turn on the voting          20. Ensure paper is taut with no   21. (THIS STEP NOT
terminal. On the screen,        slack. Press OK button and         NECESSARY FOR SET-UP
press Test Printer Button and   wait for printer to complete       OF DEMONSTRATION
wait for printer to complete    process.                           UNITS.) Sign Zero Total
running. Press OK button                                           Report and press Start Take-
and wait for printer to                                            up button. Wait for printer to
complete process. Press Start                                      complete process. Ensure
Take-Up Button and wait for                                        paper is taut with no slack.
printer to complete process.




22. Press OK button and         23. Close lid and lock with key.
wait for printer to complete    Printer is now ready.
process. Ensure paper is taut
with no slack.




                                               22
            Touch &Vote Mississippi


Tips for Teaching the Special Needs Community
Ensuring equal access to the electoral process for all citizens is part of the responsibility
of voter outreach and education. States and counties are required to make all polling
places and methods accessible to enable blind and visually impaired people to vote
privately and independently. The American Federation for the Blind estimates that 10
million people in the United States are blind or visually impaired. The AccuVote TSX
voting system features an audio ballot and keypad response system that allow blind
voters or voters with low or limited vision to vote privately and independently.
Demonstrations should not be altered from the way they are conducted with a non-special
needs audience. But, if you have not had an opportunity to work with anyone who could
not see well or at all, previously, then you have never had a reason, or at least no
immediate need, to think about the subtle differences between considerate behavior
toward a sighted person and someone with limited vision.
These are not major differences—the same affection, politeness and thoughtfulness
apply—but there are several basic ground rules that will make your day-to-day contacts
with a voter who is visually impaired easier, more relaxed, and truly helpful.
This section outlines the key points to keep in mind when you are with someone whose
vision is impaired, including:

Acting as a Sighted Guide
 •   Offer to guide a person who is blind or visually impaired by asking if he or she
     would like assistance. Be aware that the person may not need or want guided help;
     in some instances it can be disorienting and disruptive. Respect the wishes of the
     person you are with.
 •   If your help is accepted, offer the person your arm. To do so, tap the back of your
     hand against his or her hand. The person will then grasp your arm directly above the
     elbow. Never grab the person’s arm or try to direct him or her by pushing or
     pulling.
 •   Relax and walk at a comfortable pace. Stay one step ahead of the person you are
     guiding, except at the top and bottom of stairs and to cross streets. At these places,
     pause and stand alongside the person. Then resume travel, walking one step ahead.
     Always pause when you change directions, step up, or step down.
 •   It is helpful, but not necessary, to tell the person you are guiding about changes in
     terrain, stairs, narrow spaces, elevators, and escalators.
 •   The standard form of sighted guide technique may have to be modified because of
     other disabilities or for someone who is exceptionally tall or short. Be sure to ask
     the person you are guiding what, if any, modifications he or she would like you to
     use.
 •   When you are acting as a guide, never leave the person in "free space." When
     walking, always be sure that the person has a firm grasp on your arm. If you have to
     be separated briefly, be sure the person is in contact with a wall, railing, or some
     other stable object until you return.




                                                23
 •   To guide a person to a seat, place the hand of your guiding arm on the seat. The
     person you are guiding will find the seat by following along your arm.

Respecting the Person's Ability to do Things for Himself or Herself
 •   If a voter is traveling with a guide dog, do not pet the dog, offer it food, or distract it
     in any way while it is working. Guide dogs are not pets, but highly trained mobility
     tools.
 •   Do not take care of tasks for the person that he or she would normally do. First ask
     if the person needs help, then offer to assist. Most people with a visual impairment
     will tell you if they would like some assistance.
 •   If you are asked to complete a task for someone, always leave things in the same
     place you found them.

Giving Directions
 •   When giving directions, people who are not visually impaired tend to use
     gestures—pointing, looking in the direction referred to, etc.—at least as much as
     they use verbal cues. That is not helpful to a person who is blind or has a visual
     impairment. And often even verbal directions are not precise enough for a person
     who can't see—for example, "It's right over there" or "It’s just behind the
     bookcase." Where is "there"? Where is the bookcase?
 •   Always refer to a specific direction—right or left as it applies to the person you're
     advising. What is on your right is on the left of the person facing you.
 •   Indicate the approximate distance well as the direction to a requested location.
 •   Give the approximate distance to reach the destination. Even if your estimate is off.
 •   Be precise and thorough when you describe people, places, or things to someone
     who is totally blind. Do not leave out things or change a description because you
     think it is unimportant or unpleasant.
 •   If possible, provide information about “landmarks.”
"The keypad is in front of you to your right at chest level and approximately one arm’s
length away. The headphones are in front of you on your left. They are attached to the
voting station by a three (3) foot cord.”

Speaking Directly
 • When greeting a voter who is blind or visually impaired, do not forget to identify
    yourself. For example, "Hello, I’m Sophia."
 • Speak directly to the voter who is visually impaired, not through an intermediary.

Maintaining a Conversation
 • Speak distinctly, using a natural conversational tone and speed. Unless the person
   has a hearing impairment you do not need to raise your voice.
 • Feel free to use words that refer to vision during the course of a conversation.
   Vision-oriented words such as look, see, and watching TV are a part of everyday




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         Touch &Vote Mississippi


    verbal communication. The words blind and visually impaired are also acceptable
    in conversation.
•   Do not avoid visually descriptive language. Making reference to colors, patterns,
    designs, and shapes is perfectly acceptable.
•   When you speak about someone with a disability, refer to the person and then to the
    disability. For example, refer to "a person who is blind" rather than to "a blind
    person."
•   Address the voter by name, so they will immediately know that you are talking to
    them rather than someone who happens to be nearby.
•   As soon as a voter who is blind or visually impaired enters a room, be sure to greet
    the person. This alerts her to your presence, avoids startling her, and eliminates
    uncomfortable silences.
•   Be an active listener. Give the person opportunities to talk. Respond with questions
    and comments to keep the conversation going. A person who is visually impaired
    cannot necessarily see the look of interest on your face, so give verbal cues to let
    him or her know that you are actively listening.
•   Always answer questions and be specific or descriptive in your responses.
•   Say when you are leaving and where you are going if it is appropriate, for example,
    while you listen to the audio ballot, I’m going to run down to the copier.
•   Indicate the end of a conversation with a person who is totally blind or severely
    visually impaired to avoid the embarrassment of leaving the person speaking when
    no one is actually there.




                                            25
 OUTREACH FACILITATORS CODE OF CONDUCT AND ETHICS

To enhance consistency throughout the outreach process, the jurisdiction should consider
incorporating conduct and ethics training. This section provides a sample code of
conduct and ethics.

•       Code of Conduct
Outreach Facilitators shall instruct voters how to use the new AccuVote TSX touch
screen electronic voting units. Outreach facilitators shall interact with as many voters as
possible, answering questions, addressing concerns, and inspiring the voters’ confidence,
comfort, and faith in the voting process.

•       Ethical Standards
Outreach Facilitators shall:
    •    Develop skill in operating the AccuVote TSX voting system, to ensure accurate and
         complete demonstrations, free of mistakes, omissions, or ambiguities that may
         confuse or impede voters’ use of the equipment.
    •    Create demonstrations using only the training materials provided by the State.
    •    If necessary, promptly return equipment and/or materials issued for demonstration
         and training purposes back to the lending jurisdiction.
    •    Refuse to act on behalf of any political party, candidate, or special interest group.
    •    Refuse to demonstrate voting equipment or train voters in any private residence.
    •    Refuse to seek or accept compensation for their services from any source other than
         the State.
    •    Disclose any offer of compensation to the project team and the State.
    •    Aspire to the highest standards of truth and impartiality.
    •    Facilitate an accurate, efficient, and fair voting process.
    •    Seek opportunities to advocate the voting process in communities.
    •    Seek to broaden public participation in the voting process.
    •    Make every effort to create clear, concise, and objective demonstrations.
    •    Avoid deception and misrepresentation in all of their actions as Outreach
         Facilitators.
    •    Report malfunctioning voting units to the project team.
    •    Report any alleged violation of these rules to the project team and the state.




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            Touch &Vote Mississippi



         ACCUVOTE TSX FREQUENTLY ASKED QUESTIONS

The following are a list of questions that may get asked during a presentation:


                                        GENERAL QUESTIONS
              Question                                               Answer
 What are the advantages of        Electronic voting offers the most accurate voting
 electronic voting?                technology available as proven by statistical information
                                   from the November 2004 General Election. Electronic
                                   voting provides accessibility for voters that are blind or
                                   physically challenged. It also offers improved convenience
                                   for voters; plus, speed and efficiency for election officials.
 Are touch screen machines as      Yes. Touch screen systems are by far the most intuitive and
 reliable as Mississippi’s former  easiest systems to use. The design of the AccuVote TSX,
 voting systems?                   for instance, eliminates over-voting (voting for more than
                                   the allowable number of candidates within a race) and
                                   virtually eliminates the problem of under-voting (not voting
                                   for the allowable number of candidates in the race) because
                                   voters must affirmatively choose to not cast a vote.
 Where are touch screen voting     The touch screen-voting units are produced by Diebold
 units being manufactured?         Election Systems at manufacturing locations in the United
                                   States.
 What methods are being used to Various forms of education will be provided through voting
 educate the voters on the new     demonstrations at public meetings, TV and radio
 touch screen system?              promotions, advertising pamphlets, Internet web site, and
                                   training workshops.
 Is the touch screen voting system Yes. The new system utilizes a sharp viewable 15” screen
 user friendly?                    with modern touch screen technology to enable the voter to
                                   easily maneuver through any ballot.
 Where can I get printed voting    Get a down loadable PDF Version (82 kb) from
 instructions to hand out at my    www.touchandvote.ms.gov on the Internet. (Requires
 facility or to my co-workers and Adobe Acrobat™ Reader down loadable at the web site.)
 family?
 Are these electronic voting units Yes. Any of the DRE voting units may be configured with
 accessible to the visually        ADA features to accommodate the visually impaired, and to
 impaired and disabled?            allow them to make ballot choices independently and
                                   without assistance via an audio interface. One DRE unit in
                                   each precinct will be configured in this way. Non-impaired
                                   voters may also use these units as well. The sensitive
                                   nature of the touch screen and the ability to position the
                                   screen at a right angle to the voting booth, along with the
                                   use of a keypad, also enables easy access for those
                                   individuals with unique accessibility requirements.




                                                   27
What special features do the       Using an intelligent voter card as the voter interface, the
Diebold AccuVote–TSX offer?        AccuVote TSX permits voters to view and cast their votes
                                   by touching target areas on an electronically generated
                                   ballot. The units have the ability to put all ballot styles
                                   within a voting jurisdiction on each ballot station, (over
                                   35,000 ballots have been stored on a single ballot station in
                                   a live election). The terminal’s “magnify” feature enlarges
                                   the text for improved visibility by the voter.
Who is Diebold Election            Diebold, Incorporated, a global leader in providing security
Systems?                           systems for more than 140 years, recently customizing
                                   high-tech vaults to protect the Charters of Freedom: the
                                   U.S. Constitution, the Declaration of Independence and the
                                   Bill of Rights, at the National Archives Building in
                                   Washington, D.C.
Is Diebold a politically active    No. All Diebold employees and contractors are prohibited
company?                           from making ANY financial contributions to political
                                   parties or candidates.
Where is Diebold located?          Diebold’s elections division is headquartered in North
                                   Canton, Ohio. Other Diebold equipment assembly and
                                   manufacturing facilities are also located in Ohio.
Doesn’t Diebold make bank          Yes. Diebold is one of the world’s leading manufacturers
machines?                          of ATMs.
                                   POLICY QUESTIONS
            Question                                           Answer
Why are we moving from our         The 2002 Help America Vote Act provided funding to
current voting system to a touch   replace antiquated voting systems with more reliable
screen system?                     systems which meet the requirements of persons with
                                   special needs.
                                   The current system is not flexible enough to accommodate
                                   Mississippi’s growing need for multiple languages,
                                   allowing the visually or disabled voter to vote without
                                   assistance, and to provide the resources needed for longer
                                   ballots used in today's elections.
Why did Mississippi select         The new Diebold Electronic Voting System is safe, secure,
electronic voting?                 accurate and accessible to all voters, including voters with
                                   disabilities. The system has passed stringent security
                                   analysis conducted by third-party organizations.
How much did the new voting        Individual voting units cost approximately $3,000 each, but
system cost (state) taxpayers?     total costs are dependent on the functionality and total
                                   number of units purchased.
What if my county calls for a      AccuVote TSX provides election offices with anonymous,
recount?                           redundant records of all votes cast for auditing purposes as
                                   well as the capability of running a hard copy of every ballot
                                   cast in the event of a hand recount.
How is my absentee ballot          Local election law will determine how this is accomplished,
counted?                           but a common practice is that an election official will




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          Touch &Vote Mississippi


                                 provide you with an optical scan ballot. The voter
                                 completes his/her selections on this ballot and returns it to
                                 the election official. Prior to the final votes being tallied,
                                 an election official will feed the optical scan ballot through
                                 an optical scan reader which will count the absentee votes
                                 and include them in the final election tally.
                          TECHNOLOGY/SECURITY QUESTIONS
             Question                                         Answer
What information is stored on    The voter access card contains a ballot style number. Once
the voter access card?           inserted into the voting station, the ballot style number
                                 contained on the card will be retrieved by the voting station
                                 and presented on the touch screen. It does not contain any
                                 personal voter information or cast ballot information. A
                                 poll worker encodes the access card with the correct ballot
                                 style number, immediately prior to issuing the card to the
                                 voter. Once the voter access card is used, the ballot style
                                 information on the card is voided, eliminating the use of the
                                 card until it is re-programmed by the poll worker.
How are unofficial voting        It is dependant upon the election laws of the jurisdiction,
machine totals relayed to county but a common practice is by poll officials removing the
and state election officials?    memory cards from the stand-alone ballot stations after the
                                 polls are closed and transporting the memory cards to a
                                 central election office where the data is uploaded for vote
                                 totaling. Election results are never transmitted over the
                                 internet.
How is the technology accessible A voice guidance audio ballot is available to blind voters.
to disabled voters?              A tethered telephone style keypad is used by blind and
                                 physically challenged voters to make selections and cast
                                 their ballot. Additionally, the ballot station is removable
                                 from its stand (when an AVPM is not attached), making it
                                 hand held to accommodate voters with limited mobility.
                                 The keypad was designed to replicate a universally known
                                 keypad as seen on a touch tone phone with a dotted “5”
                                 key.
What happens when there is a     Since the AccuVote TSX contains a battery back up, no
power failure?                   disruption due to power failure will occur. Power failures
                                 are seamless events not affecting system operation.
Is the voting confidential?      Yes. Electronic voting is 100% confidential; each voting
                                 unit has a separate privacy enclosure. Even poll workers
                                 are not able to trace how votes were cast. All information
                                 relating to candidate selection is encrypted and immediately
                                 randomized as a vote is cast and stored in redundant
                                 locations within the voting station.
What safeguards exist for proper There has been extensive testing of each voting unit upon
performance of the system?       its arrival in Insert State Name. The deployment process
                                 the vendor is required to meet is established State and




                                            29
                                 Federal requirements.
How about security features?     No. Votes are securely stored utilizing world-class
Can votes be lost?               encryption techniques on several flash memory devices,
                                 providing multiple system redundancy features. The units
                                 also carry internal battery back up in case of a loss of power
                                 to the precinct.
How much personal information None. No voter information is stored on Voter Access
is stored on the Voter Access    Cards. This card is coded for one time use and only
Card?                            provides information needed to bring up the proper ballot
                                 style for each voter. AccuVote TSX contains no methods
                                 or features allowing identification of voters.
Where is my vote actually cast?  Each voter’s ballot is tabulated in the AccuVote TSX
                                 machine’s memory card, and copied to a paper scroll for
                                 safekeeping. At the end of voting, the machine’s memory
                                 cards are delivered to central Board of Elections officials
                                 for tabulating preliminary election results which are usually
                                 announced on Election Night. Immediately after the
                                 election, the results are re-checked before final election
                                 results are posted and the election contest is authoritatively
                                 decided and a winner is officially certified. The paper
                                 scroll’s record of voting .
Can the machines be accessed     No. Each machine is free-standing and is not accessible via
via the Internet?                the internet. Its software has been passed two
                                 comprehensive, independent audits by computer experts
                                 and is approved by the ITA, an independent national bi-
                                 partisan commission that reviews elections technology.
How secure are these machines    Immediately before voting starts on Election Day, each
from tampering or computer       machine is checked by a team of Republicans and
fraud?                           Democrats to make sure it is working properly and starts at
                                 zero. At the end of voting, a team of Republicans and
                                 Democrats shut the machine down and carefully tabulate all
                                 ballots.
                                END USER QUESTIONS
             Question                                        Answer
What happens if I touch the      When the screen is touched twice in the same area, the first
screen twice in the same place?  selection is removed. This allows the voter to change
                                 his/her selection or correct a selection, prior to casting their
                                 final ballot.
How is my vote confirmed?        When the final screen is present and the voter presses “Cast
                                 Ballot” the selections are then recorded. The ballot
                                 information is encrypted and then redundantly captured in
                                 multiple locations.
How do I know the voting         After making selections, a review screen will appear listing
system counted my vote as I cast all the choices the voter made. It will also highlight any
it?                              races or questions in which a selection was not made.
                                 When the voter is finished reviewing the ballot and making




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          Touch &Vote Mississippi


                                     all corrections, they will touch the “Cast Ballot” button to
                                     finalize their vote. If the machine has an AVPM (printer)
                                     attached, then the voter will also be able to see a voter
                                     verifiable paper audit printout of their selections which they
                                     can use to confirm their selections before casting their
                                     ballot.
In what languages will the ballot    In Mississippi the ballot will be available in English and
be available?                        Choctaw. Diebold Election Systems has the capability to
                                     provide state and county election officials with more than
                                     eight different languages.
What happens to the paper            The voter verifiable paper receipt is stored with a state or
receipt?                             county election official in case there is a need for a paper
                                     recount. Paper receipts only reflect the votes cast and can
                                     not be traced to the voter who cast them.
How do I write-in a candidate?       In selected races, the ballot may offer the voter an option to
                                     select “write-in candidate.” When the voter touches this
                                     option on the screen, a typewriter style touch keyboard will
                                     appear on the screen and the voter may type the name of the
                                     candidate for which they wish to cast their ballot.
What if I insert my voter access     Consult with a poll worker and/or election official before
card in the voting station and       making selections and casting your ballot. Poll workers
don’t see the races or candidates,   and election officials can ensure the voter receives the
I expected?                          correct ballot, whether it be a Republican or Democrat
                                     ballot for a primary election or the correct local
                                     municipality election ballot.
Can someone see how I voted?         No. Your votes are private.

Can a voter take their paper copy No. That paper copy is needed in case they are need for a
when they leave the polls?        recount or if anything happens to the voting machine.
                                  Keeping the paper record in the machine also prevents voter
                                  fraud or manipulation, the same reason that voters did not
                                  receive copies of their ballots before under punch cards or
                                  optical scan voting systems.
Why is there a ‘paper trail’ for  Some voters feel more comfortable knowing their ballot has
the machine?                      a paper backup copy.

What if I don’t want to cast a       You have the right not to vote in any race or question. The
vote for a candidate or question?    ballot summary screen will note races/questions the voter
                                     has not made a selection, so that the voter does not
                                     overlook responding, but the voter is not required to cast a
                                     vote in every race.




                                              31
                                        GLOSSARY

The following are a list of terms that each Outreach Coordinator should be familiar:

               Term                                               Definition
                                    Ballots cast by voters unable to vote in person at their polling
Absentee ballot
                                    place on Election Day.
                                    The examination of voting systems and their components by the
                                    purchasing election authority (usually in a simulated use
                                    environment) to validate performance of delivered units in
                                    accordance with procurement requirements, and validate that
Acceptance Test                     the delivered system is, in fact, a certified or qualified system.
                                    Testing to validate performance may be less broad than that
                                    involved with qualification testing and successful performance
                                    for multiple units (precinct count systems) may be inferred from
                                    a sample test.
Adoption Date                       The date upon which the state adopts various standards.
                                    Software designed to fulfill specific needs of a user, for example
Application Software                election management, vote recording (Patterned after IEEE Std.
                                    610.12-1990).
                                    An automated means to trace back to the original source of data
Audit Trail
                                    input records or process performed on a voting system.
AVPM                                AccuVote TSX Printer Module.
                                    One of any number of specific ballot configurations issued to
Ballot Format                       the appropriate precinct. (Sometimes also referred to as “ballot
                                    style”).
                                    An electronically produced record of all votes cast by a single
Ballot Image
                                    voter.
                                    The process of using election databases to select the specific
                                    contests and questions to be contained in a ballot format and
                                    related instructions; preparing election specific software and
Ballot Preparation                  firmware containing these selections; producing all possible
                                    ballot formats (or styles): and validating the correctness of
                                    Ballot materials and software containing these selections for an
                                    upcoming election.
                                    The process of converting the ballot formats to a media ready
Ballot Production                   for use in the physical ballot production or electronic
                                    presentation.
                                    The process of varying the location of candidate names on
                                    ballots to reduce the likelihood of positional voting bias. Voter,
Ballot Rotation
                                    by precinct, or by political subdivision, may rearrange candidate
                                    names according to a number of different formulas.
Ballot Scanner                      A device used to read the data from a mark sense ballot.




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            Touch &Vote Mississippi


                                  A compilation of election returns and validation of the outcome
Canvass
                                  that forms the basis of the official results.
                                  A device for voting systems, used to read the data from punch
Card Reader
                                  card ballots.
                                  The CPU performs all the arithmetic and logic (CPU)
Central Processing Unit (CPU)     operations, and controls the flow of information throughout the
                                  entire voting system.
                                  The state examination, and possibly testing, of a voting system
Certification Testing             to determine its compliance with state laws, regulations and
                                  rules and any other state requirements for voting systems.
                                  As a noun, code means the system of characters, symbols, logic
Code                              relationships, and rules for representing information. As a verb,
                                  to code means the same as to write, as in to code a program.
                                  Individual elements or items that collectively comprise a device.
Component                         Examples include circuit boards, internal modems, processors,
                                  disk drives, and computer memory.
                                  A collection of instructions coded according to specific rules,
                                  and in a specific sequence, that a computer can execute directly,
Computer Program
                                  or that can be translated into object code, which the computer
                                  can execute. The program tells the computer what to do.
Count                             The process of totaling votes.
                                  A candidate who has been nominated by more than one political
Cross-party endorsement
                                  party to run for a single elected office.
                                  A term that refers to the system’s ability to process voting data
                                  absent errors generated by the system internally. It is
Data Accuracy
                                  distinguished from data integrity, which encompasses errors
                                  introduced by an outside source.
                                  The entire file or collection of data that is relevant to a
Data Base                         particular application or the entire computer system that is
                                  processed by the system over an extended period of time.
                                  A term that refers to the invulnerability of the system to
                                  accidental intervention or deliberate, fraudulent manipulation
Data Integrity                    that would result in errors in the processing of data. It is
                                  distinguished from data accuracy that encompasses internal,
                                  system-generated errors.
                                  The protection of data against unauthorized use, destruction, or
Data Security
                                  disclosure, whether it is accidental or deliberate.
                                  A test program used to test the individual units of a voting
                                  system, or the entire system itself to ensure that the software
                                  and hardware us functioning properly. Diagnostic programs can
Diagnostic Program
                                  be used to test memory, the instruction set, and the various
                                  peripheral devices in an attempt to pinpoint the cause of a
                                  specific problem.




                                              33
                             A program or subprogram designed to control the operation of a
                             specific piece of peripheral hardware, such as a card reader,
Driver
                             printer or disk drive. The driver takes into account the specific
                             characteristics unique to the device.
                             The state determined date after which systems presented for
Effective Date               certification or acquisition should be in adherence with state
                             standards.
Election Coding              See Election Programming.
                             A data file or set of files that contain geographic information
                             about political subdivisions and boundaries; all contests and
Election Databases
                             questions to be included in an election; and the candidates for
                             each contest.
                             A set of processing functions and databases within a Voting
                             System that define, develop and maintain election databases;
Election Management System   perform election definition and setup functions; format ballots;
                             count votes; consolidate and report results; and maintain audit
                             trails.
                             The Process by which election officials or their designees use
Election Programming         voting system software to logically define the ballot for a
                             specific election (Sometimes called Election Coding).
                             Voting programs (software) stored in read-only memory (ROM)
Firmware                     devices embedded in the system and not capable of being
                             altered during system operation.
                             A test performed to verify or validate the accomplishment of a
Functional Test
                             function or a series of functions.
                             The mechanical, electrical and electronic assemblies, including
                             materials and supplies, which are a part of the system, such as
Hardware
                             microprocessor, disk drives, printer, circuit boards, integrated
                             circuits.
                             To return a voting system to its original state when a program
Initialization               was first run by returning all counters, i.e., memory, to zero
                             count or starting values.
                             Those peripheral devices that allow human interface, storage of
Input/Output Devices         data, hard copy, or communication with another computer, such
                             as keyboards, disk drives, printers, and modems.
                             A microcircuit with all necessary components fabricated on a
                             single chip. The chip is mounted inside a package, with pins
Integrated Circuit           along the side that allows it to be plugged into a socket, or
                             soldered directly onto a circuit board. The entire package is
                             often referred to as the integrated circuit.
                             A system by which votes are recorded by means of marks made
                             in voting response fields designated on one or both faces have a
Mark sense Voting System
                             ballot card or series of cards. Mark sense systems use a ballot
                             scanner to read the ballots.




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             Touch &Vote Mississippi


                                   Any device in a voting system where information can be stored
                                   for future use. The internal memory of a voting system consists
                                   of ROM and RAM. ROM is Read-Only Memory. It is
                                   nonvolatile in that its contents remain stored even if power is
Memory                             removed. Information can be read from ROM, but cannot be
                                   placed into ROM. RAM is volatile memory. The contents of
                                   RAM will be destroyed if power is removed, and can be written
                                   over by the user. RAM is used to store the programs and
                                   information that the voting system is currently processing.
                                   A chip that is the central processing unit of a voting system
                                   containing the arithmetic-logic unit, a control unit, and data
Microprocessor
                                   registers. Each microprocessor has its own unique instruction
                                   set.
                                   A method of software design in which an independent body of
                                   code statements performs a single logical function. The module
Modular Design
                                   is self-contained, and its removal from the program will disable
                                   only its unique function.
                                   An interconnected system of transmission lines or wireless
                                   connections that allows voting systems, terminals, peripheral
Network
                                   devices, and similar types of equipment to communicate with
                                   each other.
                                   An elected office for which candidates run independent of
Nonpartisan office
                                   political party affiliation.
                                   Memory in which information can be stored indefinitely with no
Nonvolatile Memory                 power applied. ROMs and EPROMs are examples of
                                   nonvolatile memory.
                                   A supervisory program or collection of programs (GEMS), used
                                   to manage the hardware and logic functions of a voting system.
Operating System                   An operating system may perform debugging, control the I/O
                                   devices, run the compiler or interpreter, and perform a variety of
                                   other housekeeping chores.
                                   The generally prohibited practice of voting for more than the
Over votes                         allotted number of candidates for the office being contested.
                                   The AccuVote TSX prevents this.
                                   An elected office for which candidates run as representatives of
Partisan office
                                   a political party.
                                   A series of characters that enable a user to access a file, voting
Password
                                   system, or program and help prevent unauthorized access.
                                   Any unit of government (often excepting school districts)
Political subdivision
                                   having authority to hold elections for offices or on ballot issues.
Polling Location                   The physical address of a polling place.
Polling Place                      The area within the polling location where voters cast ballots.




                                               35
                                An administrative division representing a contiguous
                                geographic area in which voters cast ballots at the same polling
Precinct                        place. (A split precinct is a precinct containing more than one
                                ballot format. Voter casting absentee ballots may also be
                                combined into one or more absentee precincts.)
                                An election held to determine which candidate would represent
                                a political party in the general election. In a Closed Primary
                                System, voters receive a ballot listing only those candidates
                                running for office in the party with which they are registered.
                                Unaffiliated voters may not participate. A variation of the
                                closed primary allows unaffiliated voters to vote in one or more
                                of the party primaries. Open Primary Systems allow all voters to
Primary election
                                vote in a party primary election. Depending on State law, voters
                                may be required either to openly declare their choice of party
                                ballot at the polling place, or they receive ballots for each
                                political party and make their choice of which primary to
                                participate in within the privacy of the voting booth. In a
                                Blanket Primary System, voters receive a ballot listing all
                                candidates running for office regardless of party affiliation
                                A primary election in which voters choose the delegates to the
Primary presidential delegation Presidential nominating conventions allotted to their State by
                                the national party committees.
                                A systematic and structured means of communicating with a
                                voting system through the use of a defined set of characters
                                written in predetermined sequences. There are three levels of
                                programming languages. Machine language, which consists of
                                binary object code, is the lowest level. Next come languages,
                                such as assembly language, which uses mnemonics as aids for
Programming Language
                                the programmer. ORTRAN, COBOL, Pascal, C++ and Visual
                                BASIC are examples of higher-level languages. They contain
                                familiar English words, and are translated into object code
                                through the use of a compiler or interpreter. There are usually
                                many machine language instructions for each source code
                                instruction written in a higher-level language.
                                One where votes are recorded by means of punches made in
Punch card Voting System        voting response fields designated on one or ballot card or series
                                of cards.
                                A number issued by NASED to a system that has been tested by
                                certified Independent Test Authorities for compliance with the
Qualification Number            national test standards. The issuance of a Qualification Number
                                indicates that the system qualifies for certification process of
                                states that have adopted the national standards.
                                A report of results of independent testing of a voting system by
                                an Independent Test Authority indicating the date testing was
Qualification Test Report
                                completed, the specific system version tested, and the scope of
                                tests conducted.




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           Touch &Vote Mississippi


                                 The examination and testing of a computerized voting system
                                 by an Independent Test Authority using national test standards
Qualification Testing            to determine if the system complies with the national
                                 performance and design standards and with its own
                                 specifications. This process occurs prior to state certification.
                                 Memory that provides immediate access to any information in
                                 storage. RAM in computers is in the form of an integrated
RAM (Random Access               circuit that provides the voting system with quick-access
Memory)                          volatile memory. Information can be read from or written to
                                 RAM. However, when the power is turned off, all information
                                 in RAM is lost.
                                 The process that allows voters to remove elected representatives
                                 from office prior to the expiration of their terms of office. Often,
                                 the recall involves not only the question of whether a particular
Recall issues (with options)     officer should be removed from office, but also the question of
                                 naming a successor in the event that there is an affirmative vote
                                 for the recall. (There is no provision for the recall of federal
                                 office holders.)
                                 The state examination, and possibly the retesting, of a voting
                                 system, which was modified subsequent to receiving state
Recertification                  certification. The object of this process is to determine if the
                                 modification still permits the system to function properly in
                                 accordance with state requirements.
                                 A peripheral device that is not on-site, and is connected to a
Remote Device                    voting system by a communications link, such as a telephone
                                 line, through the use of a modem or similar device.
                                 A nonvolatile form of memory that, once programmed, cannot
                                 be changed. ROM can be read from, but cannot be written to. If
ROM (Read Only Memory)           power is lost, the information in ROM remains. Also, the
                                 information in ROM cannot be changed by a voting system
                                 operation.
                                 On a local area network, a voting system running administrative
                                 software that controls access to the network and its resources,
                                 such as printers and disk drives, and provides resources to
Server
                                 voting systems functioning as workstations on the network. On
                                 the Internet or other network, a computer that responds to
                                 commends from a client.
                                 The application and operating system programs associated with
Software                         a voting system, as opposed to hardware that refers to the
                                 physical components of a computer system.
                                 A programmer codes a program in a specific language called
                                 source code. The source code of the computer language is then
Source Code                      compiled, interpreted, or assembled into object code by the
                                 computer. The result is a machine language program in binary
                                 form, which can be run by the voting system.
Split precinct                   See Precinct




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                            A mechanism by which voters are permitted to cast a vote
Straight party voting       indicating the selection of all candidates on the ballot for a
                            single political party.
                            Software that aids in the development or maintenance of other
Support Software            software, for example compilers, loaders and other utilities
                            (from IEEE Std. 610.12-1990).
                            The software for a particular voting system, supplied by the
                            manufacturer, and necessary for the basic operation and
                            maintenance of the system. The software may be resident in
Systems Software            ROM, or provided on disk or tape. Systems software generally
                            includes the operating system, the I/O routines, diagnostic and
                            debugging programs, and the programming language
                            capabilities.
Tabulation                  Same as Count
                            The transmission and reception of information of any type,
                            including data, television pictures, sound, and facsimiles using
Telecommunications
                            electrical or optical signals sent over wires or fibers or through
                            the air.
                            The practice of voting for less than the total number of election
                            contests listed on the ballot, or of voting for less than the
                            number of positions to be filled for a single office (i.e. A person
Under votes
                            would under vote if a contest required the selection of 3 out of a
                            given number of candidates, and the voter chose only two
                            candidates).
                            Voting system software or firmware of a generic nature that
Utility                     assists the computer (and the programmer) in performing tasks
                            as directed in specific applications programs.
                            The process of evaluating a system or component to determine
                            whether the products of a given development phase satisfy the
Verification
                            conditions (such as specifications) imposed at the start of that
                            phase (from IEEE Std. 610.12-1990).
                            A ballot choice in which voters are required to vote for a limited
                            number of candidates for a single office from a larger field of
                            candidates. (For example, in an election for city council voters
Vote for N of M
                            may be told that they can only vote for six -the number of
                            council seats up for election- out of twelve candidates actually
                            listed on the ballot).
                            A set of processing functions and data storage that maintains
Voter Registration System   records of eligible voters. This system generally is not
                            considered a part of a Voting System subject to these Standards.
                            A means to cast a vote for an individual not listed on the ballot.
                            Voters may do this by using a marking device to physically
Write-in-voting
                            write their choice on the ballot or they may use a keypad, touch
                            screen or other electronic means to indicate their choice.




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