INTERANTIONAL STUDENT GUIDE General Information about Slovenia (www.slovenia.info/en) Since it gained independence in 1991, Slovenia has successfully integrated into the international community and is becoming a rapidly developing and prosperous state expanding co-operation with European countries and worldwide. Slovenia's main strategic development and security interest is to become a full member of the European Union and to join NATO. The EU membership negotiations began in March 1998 and were concluded in December 2002. At the NATO summit in Prague on 21 November 2002 Slo-venia was also invited to begin accession talks to join the North Atlantic Alliance. In referenda held on 23 March 2003 89,6% of Slovenes voted in favour of Slovenia entering the EU and 66 % opted for NATO membership. The Accession Treaty, signed on 16 April 2003 in Athens is due to enter into force on the day of Slovenia's accession to the EU, 1 May 2004. As the first of the ten new members that joined the EU in the year 2004, Slovenia has adopted the Euro as its official currency from 1.1.2007. Slovenia has population of 2 million people and there is about 120 000 students. The town of Portorose and how to get there The town Portorož is the most vivid and worldly Slovenian tourist centre of Slovenian coast. Development of this tourist site started in 19th century when wholesome of mud from the nearby saltpans was discovered. This place is interesting in every season of the year - tourist infrastructure is very high developed. Fairy countryside with pleasant climate, many modern hotels, swimming baths with salt water, casino... is a good base for a rest. Marine nearby is a safe shelter and base for a nautical tourism. UP TURISTICA – College of Tourism Portorož (www.turistica.si) The UP TURISTICA College is a member of University of Primorska, which runs a 3+1-year undergraduate course leading to a bachelor's degree in tourism and 2 year graduate programme called Tourism . Turistica offers a full time graduate course in Portorož and part time courses in Ljubljana, Radenci, Nova gorica, Črnomelj and Slovenj Gradec. Post graduate course is offered as a full time one in Portorož and as a part time study in Ljubljana and Ptuj. It is located in the heart of Portorož, a resort boasting a long-standing tradition on the Adriatic coast, close to the medieval town Piran. The college provides excellent conditions for study and work for both its students and staff. UP Turistica-College of Tourism is a tertiary education institution which intends to create, preserve, ensure and transmit knowledge, experience, and at the same time pool and disseminate the information necessary for the quality development of tourism and the related industries. Within its mission the college contributes to the development of the theory and scientific discipline connected with tourism. Travelling to Portorož By airplane - There are two suitable airports available for travelling to Portoroz: Ljubljana airport Jože Pučnik (Adria Airways and Easyjet), airport Maribor (Ryanair) and Trieste (Italy) airport Dei legionary . To do some on-line planning please click one of the icons on the left side: Amadeus as independent source or one of the companies flying to Ljubljana. The airline of Slovenia is Adria Airways. Arrival via Ljubljana Airport - The Ljubljana airport Jože Pučnik (LJU) is a rather small but friendly airport which even has a small duty free shop on arrival with competitive prices. It lies 23 km NW from Ljubljana and has regular lines with all main airports in Europe. There are usual services available: money exchange office (from 7 a.m. to 8 p.m.), money exchange automate, car rental, phones, restaurants, etc.. You can take a taxi to Ljubljana for a price of about 30 € per car. There is also regular bus connection from the Brnik airport to the Ljubljana bus station (fare 4.20 € ). From Ljubljana you can take a bus directly to Portoroz or a train (bus station and railway station are together in Ljubljana) to Koper and then a local bus from Koper to Portoroz (15 km, fare 3€) or taxi. Arrival via Trieste Airport - The Trieste airport Dei legionari (TRS) is another possibility for traveling to Portoroz. You can get more information about the flight schedules and connections to Trieste on the Dei legionari web site. There are regular connections from Trieste bus station to Piran (Pirano), every day except on Sundays. If you come on Sunday, you should take a taxi to Portoroz. Public transport You can travel around Slovenia by public bus or train. • By train (www.slo-zeleznice.si/en/) Train travel is mostly on local trains, and on some routes there are also Eurocity and Intercity (ICS) trains, which provide the fastest means of train travel. Connections between larger cities and towns are regular and quite frequent and the trains are comfortable and air-conditioned. The main train station in Ljubljana is located very near the centre of the city. The transportation of bicycles is possible on trains and on the route Bohinjska Bistrica – Most na Soči, cars can also be transported. Besides local connections, international connections are also available. Ljubljana is directly connected with Vienna, Graz, Villach and Salzburg in Austria; Sofia in Bulgaria; Prague in the Czech Republic; Solun (Thessaloniki) in Greece; Zagreb, Pula, Opatia and Rijeka in Croatia; Venice in Italy; Budapest in Hungary; Skopje in Macedonia; Munich in Germany; Belgrade in Serbia; and Zurich in Switzerland. There are two suitable railway stations available for traveling to Portoroz: Koper and Trieste (Italy). When travelling from Koper by train (via Ljubljana) please take into consideration the fact that there are only two trains from Ljubljana to Koper daily (one way ticket is cca. 8 eur). • By bus (www.ap-ljubljana.si/eng) You can also travel by bus, but it is much more expensive. One way ticket Ljubljana – Portorož is cca. 15 eur and the journey lasts 2,5 hours. Approximate Cost Of Living Students in Slovenia have special cupons for meals in restaurants. They can buy as many cupons as there is working days in month (average is 20 cupons per month). They can buy it in offices of Student Organisation Primorska (Portorož and Koper) which are situated very near to colleges. Bread (1 kg) - 2 EUR Milk (1 l) - 1 EUR Cheese (500 g) - 3.2 EUR Butter (250 g) - 2 EUR Yoghurt (0.2 l) - 0.5 EUR Pizza – 6 EUR Hamburger – 3 EUR Juice (1 l) – 1.5 EUR Coke (1,5 l) - 1.15 EUR Beer (0.5 l) - 0.8 EUR - in shops; 1.9 EUR - in pubs Coffee (pubs) - 1 EUR Healthy climate • Average summer temperature: 21, 5 C • Average winter temperature: 4 C • No. of sunny days per year: 97 • No. of rainy days per year: 91 The Courses Offered at UP TURISTICA Current Topics In Tourism ( 9 ECTS) The aim of the course is to familiarise students with supporting and facilitating activities in tourism industry, that help to differenciate and sell core tourism products. Content of syllabus: This course considers a broad range of topical issues particularly relevant to today's tourism. These include: Business tourism, Health resorts, Gaming industry and casinos, which all contribute to round out tourism product. Students also learn to prepare: a strategic plan, a business plan, a project and to plan hotel entertainment, so they can design and develop supporting products for concrete subjects. • Event Management ( 5 ECTS) This programme is designed for undergraduate students of tourism and event management or related areas. The programme will help deepen their understanding of the main areas in this sector as well as providing new knowledge specific to local and global market.The students get acquainted with leisure organisation programs of hotel and tourism industry and with the role tourism of event co-ordinator and animator play in the creation and organization of different cultural, childrens, recreation and entertainment programs in a hotel, local and national tourism level. Content of syllabus: Students get knowledge of areas of interests, where event management exist: hospitality industry, tourism, economy, business, and different forms of it e.g. event management. They will know how to: Structure and manage an event planning schedule, Conduct comprehensive needs assessments and feasibility studies, Identify and prioritize event goals and objectives, Establish an organizational chart that best suits the event and details staff and volunteer duties, Implement effective record-keeping systems that meet hotel, local and national requirements, Develop and conduct staff and volunteer evaluations and performance reviews, Supervise and improve communication among committees, vendors, and clients, Identify all potential challenges to a successful event and choose appropriate solutions by efficiently planning scenarios, Comprehend, review, and execute leases, contracts, and other event agreements, Evaluate event liabilities and obtain appropriate insurance coverage, Oversee all financial matters, including budgets, cash-flow statements, receivables, payables, payroll, income, and expenses, Conduct mid-and post-event evaluations, Create and present proposals and agreements that are advantageous to all parties of an event as hotel animation, resort animation, national or hallmark event. • Travel Agency Management ( 9 ECTS) The aim of the course is for the students to get acquainted with operating procedures of the travel industry and with the role tour operators play in the creation and organization of different travel arrangements. The students are supposed to meet with the teaching assistant on a weekly basis, the teaching assistant being responsible for the managing of their education programme. During these weekly meetings aims and themes to be studied are defined. The teaching assistant also checks the level of knowledge achieved and helps the students in understanding thouroughly the treated topics. The students' task is to write a seminar paper on the subject matter of the declining trend of Swedish visitors to the Slovenian coast. The final grade will be determined on the basis of the written paper, the oral exam as well as upon the regular verification through weekly consultations of the level of knowledge attained. Content of syllabus: Theoretical interpretation of the role of travel industry, tour operating, Package travel, Putting the package together, Market research, Destination research, Decision about the product, Decision about capacities, Accomodation contracts, Transport contracts, Transfer contracts, Setting the price and the price policy, Preparing the brochure, Distribution channel policy, Setting the selling support system, Reservation and administration, Customer relationship management, The meaning of retail travel agency, The role of the travel agent, The function of the travel agent, Relationship between tour operators and the travel agent, Type of retail agencies, Travel agency for business companies, Travel agency for independent travels, Congress agency, Receipt travel agencythe role of global distribution systems, the integration process in the travel industry. • Marketing ( 8 ECTS ) Objectives: Tourism companies need to adapt to modern changes in business environment in order to enable the long-term success and development in the tough market conditions. The latest marketing theory will enable students to understand the basis of marketing philosophy and show them the methods for its application in the tourism business. Content of syllabus: Theoretical interpretation of different marketing concepts (myopia, societal concept...) The meaning of marketing in tourism and hospitality (introducing tourism industry, motivations and buyer behaviour in tourism...) Marketing management - managing tourism demand and tourism companies Service characteristics of tourism and hospitality marketing, Understanding the marketing mix in tourism and hospitality, Planning strategy and tactics for tourism marketing, Marketing intelligence and research - the information base for effective marketing, Strategic planning - mission, environmental analysis, goal and program formulation, Market segmentation, targeting and positioning, Designing and managing tourism products, Selecting distribution channels/tourism intermediaries The role of price - approaches, strategies and changes, Marketing communication and tourism promotion stretegy, Professional sales and merchandising, Public relations. • Tourism Economics 5 ECTS Objectives and contents This is the basic course of economics in tourism. The aim of the course is to introduce students of tourism to the economic logic and explain how people make decisions on their leisure and how the tourism industry works. Further, the course analyses the impacts of tourism on a wide range of economy (income, employment, economic development, global economy and environment). There are used extensive examples from the field of economics in tourism. Students are encouraged to pose questions during lectures and to discuss actual developments related to tourism economics. Assessment Class participation, case studies and exam. Study materials Package provided by lecturer. • Leisure Theory 5 ECTS Objectives and contents Leisure theory course involves complex review of the current theoretical concepts of the Leisure so the students will get familiarized with the ‘philosophy’ of the leisure, which should help them to better understand the needs of the leisure market. Assessment Research paper on current leisure topics and Presentation with the oral exam. Study materials Package provided by lecturer • Management of Food and Beverage Operations 6 ECTS Objectives and contents The aim of the course is to familiarise students with selected topics of F&B strategic management and specific approaches in marketing of the F&B product. Assessment Written paper and exam. Study materials Package provided by lecturer.