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Information Technology Support for Organization Structure document sample
Using Technology to Expand and Improve Student Learning Presented by: Ken Moore Vice President, Information Technology & Chief Information Officer Russ Little Manager, Web Systems Sinclair Community College, Dayton, OH Purpose This session will address Sinclair’s use of Web technology to expand and improve student learning. Two specific Web projects will be detailed. Why they were done? How they were done? Some of the results - each system will be demonstrated Information Technology - Mission To continuously improve our delivery of affordable, quality, lifelong learning opportunities by providing and leveraging an effective set of Information Technology tools which enhance student learning and facilitate student success. Information Technology - Vision Sinclair’s information technologies will provide a comprehensive platform of high technology tools that are easy to understand and use, and facilitate processes so that any student, faculty, or staff can perform all of his/her academic and administrative functions in a highly productive and efficient manner, and where students can actively explore and personalize their educational experiences. Information Technology Organization Structure Information Technology Services Systems Development & Maintenance Chief Information Security Officer Learning Resources Center Organization Structure Information Technology Services The Information Technology Services Department is responsible for managing and directing the development and production activities for all hardware, software, and telecommunication service and support components which facilitate the effective distribution and operation of Information Technology functions in support of the learner-centered mission of the institution. Organization Structure Systems Development & Maintenance The Systems Development & Maintenance Department is responsible for directing the creative design, development, and execution for all business and web systems, which support the academic and administrative processes of the institution. Organization Structure Chief Information Security Officer The Chief Information Security Officer (CISO) provides specialized consulting, materials, programs, and analysis related to the areas of information security. The primary responsibility is to develop and implement a campus-wide security program that supports the academic and administrative use of information technology. Organization Structure Learning Resources Center The Learning Resources Center (LRC) is responsible for acquisition, maintenance, and circulation of materials collections; reference services; inter-library loan services; and various computer labs to promote information literacy and provide easy access to electronic resources. Systems Development & Maintenance Administrative Systems Administrative Systems is responsible for development, maintenance, and testing of the Administrative/ERP system. Web Systems Web Systems is responsible for development, maintenance, and testing of the web applications and services. Web Systems Manager, Web Systems Senior Web Web Web Kiosk Web Applications Systems Developers Analyst Developer Administrator Administrator (4) (1) (1) (1) (1) Information Technology Master Plan Information Technology projects at Sinclair are driven by the IT Master Plan. Both of the examples we will show today were IT Master plan projects. IT Master Plan is available on our website at http://www.sinclair.edu/administrative/vpit/mas terplan/index.cfm Recent / Current major web projects www.sinclair.edu Dynamic web-based content management system. Completely browser based. Database & templates. No HTML skills needed to maintain the site. Screen shots Web Site Recent / Current major web projects our.sinclair (Intranet) Dynamic web-based content management system. Up-to-date information. Tab access to major categories. Archived for later reference. Quick access to print formats. Screen shots Recent / Current major web projects CMT (Curriculum Management) Dynamic workflow and approval tool for all new and revised curriculum at Sinclair. Links outcomes to assessments. Screen shots Two example projects of improving student learning with technology Tools that students interact with directly in the classroom or via remote web access my.sinclair Portal Tools that help students indirectly out side the framework of a specific class Student Success Plan (SSP) Portal: my.Sinclair.edu my.sinclair.edu Portal What does “Portal” mean to Sinclair? Our portal is a one-stop shop for all online student needs. It is the gateway into all other systems, a way to pull multiple online systems together into a single tool for easy student access. Why introduce a Portal at Sinclair? • Provide a unified set of tools for students to easily access all available information and services. • Create a consistent communication channel with our students. • Create a platform for Single Sign-On and Role-based access. • Build consistent brand identity. Portal overview • Black Board 6.x Major features: • Customizable entry page for each user • Role based access and communication • Course tools for every course section that is not fully Distance Learning. • Custom modules Access to Web Advisor Access to Student E-mail Access to Tartan Card (Online Card Office) Portal Integration with other systems • Datatel R17 Integration (our backend ERP / SIS server) • snapshot process to upload course data and rosters to the portal nightly. • Automatically creates course shell for ALL courses the Rosters, and Students are auto populated. • Integration with WebCT courses Student with WebCT courses still access course the same way the rest of the users do, but the course opens in the WebCT tool. The roster data is still available in the Portal. Customization of the Black Board Portal • Course rosters for all courses including the ones taught in WebCT. Rosters modified to be easier to access and show data the way our faculty want to see it. • Custom modules: Tartan Market place Menu Provides daily menus for our main cafeteria. Students love this feature and it is a added draw for students to use the system. Rosters my.sinclair.edu Rosters • System Integration to Backend Administrative System (Colleague R17) • Listing of all the students enrolled in a given class • Update Nightly • Most accurate rosters we have ever had • Faculty can resolve registration issues much quicker Tartan Market Place Menu my.sinclair.edu Tartan Market Place Menu • Distributed Ownership • Web Application created to be used by the people that maintain our market place menu • Allow a non skilled content provider user to add, update, and delete menu items • Draws students into the system Portal Usage my.Sinclair Daily Page Requests (Blackboard Statistics) 200,000 180,000 160,000 140,000 120,000 100,000 80,000 60,000 40,000 20,000 0 May-02 Sep-02 Dec-02 Mar-03 Jun-03 Oct-03 Jan-04 Apr-04 E-mail usage my.Sinclair Mail Logins # of User Accounts Accessed 20,000 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Mar-03 Mar-04 Sep-02 Sep-03 Nov-02 May-03 Jul-03 Nov-03 May-04 Jan-03 Jan-04 Ever Last month Last Week Forwarded Online Registration Usage Spring 2003 Registration Methods Spring 2004 Registration Methods Web 18% Telephone 33% Manual 41% Manual 67% Telephone 41% Portal Demo my.sinclair.edu Student Success Plan (SSP) Student Success Plan • A web-based counseling record management, reference and reporting system used by Student Success Services counselors, developed with U.S. Department of Education Title III grant funds. • Custom developed by the Web Systems department to meet the needs of our Student Services Division . • Entirely web based, dynamic database driven application with linkages to our backend SIS system. Purpose of the Student Success Plan (SSP) We need to provide our students with … − Quality, standardized counseling service − Accurate, consistent and timely information − A relationship with a Student Services counselor − A workable learning plan if they are at risk − An effective action plan when they seek counseling − Appropriate, documented and tracked referrals … for them to become independent & confident Learners Purpose of the Student Success Plan ….cont. Goals – Improve Student Success & Retention – Increase Graduation Rate Objectives – Increase the first to second quarter retention rate of new degree and certificate seeking students (current average: 64%) – Increase the first to second year persistence rate (average=55%) – Improve the success rate as measured by student grades in first term courses How students get into the SSP Application • New Students Screened through Assessment Intake based on risk criteria and assigned to a Student Success Services counselor. • Current Students Referred by academic counselor, faculty or self (various causes or risk factors). New Students The Individual Learning Plan is designed to serve as a new student’s personal guide to becoming a successful student. The counselor will assist the assigned student with the following: • Choose a college major or career goal • Develop a plan to pay for educational expenses • Identify resources and services that will be beneficial • Review strategies to improve study skills • Select courses and assist with registration for classes Current Students The Counseling Action Plan addresses the needs of current students who seek counseling or are referred by faculty and academic counselors. They will be offered the same counseling services provided through the ILP, including: • Standardized assessment • Action planning • Referral to appropriate internal and external resources • Assistance with educational, personal or career development issues Student Success Plan Usage 25 counselors using the system 1500+ Students in the system Two Thirds are Individual Learning Plans, One Third are Counseling Action Plans Projected use for fall is 2630 students SSP Results Percent of classes completed successfully (A, B, C or P) 100% 75.81% 71.22% 65.51% 80% 60% 40% 20% 0% ILP students Non-ILP students ALL first-time (qualified for ILP but degree-and did not participate) certificate-seekers Fall 2003 SSP Results First-term GPA 2.66 2.70 2.51 2.60 2.45 2.50 2.40 2.30 ILP students Non-ILP students ALL first-time (qualified for ILP degree-and but did not certificate- participate) seekers Fall 2003 SSP Results First-Term to Second-Term Retention 80% 77.4% 78% 74.2% 76% 73.0% 74% 72% 70% 68% ILP students Non-ILP ALL first- students time degree- (qualified for and ILP but did certificate- not seekers Fall participate) 2003 The Future of the Student Success Plan • Funded for another 4 years through a Department Of Education Title III grant. • New versions expected yearly. Point releases through out the year. • Version 2.0 scheduled for fall 04 release Student interface, Faculty interface, Triggers, advanced functions, Business intelligence Houdini What is Houdini? • A Java based tool set that allows us to create new features and integrate the web based Student Success Plan with the Administrative System (R17). • Acts as a web service connecting our Web servers and backend system and is developed with open standards using Java and XML. SSP Demo SSP Demo Questions?
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