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Using Technology to Expand and Improve Student Learning Presented by Ken Moore Vice President Information Technology Chief Information Officer by qac21785

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									 Using Technology to Expand
and Improve Student Learning
                Presented by:
                  Ken Moore
    Vice President, Information Technology
          & Chief Information Officer

                 Russ Little
            Manager, Web Systems

    Sinclair Community College, Dayton, OH
Purpose
 This session will address Sinclair’s use of
 Web technology to expand and improve
 student learning.

 Two specific Web projects will be detailed.
   Why they were done?
   How they were done?
   Some of the results - each system will be
                         demonstrated
Information Technology - Mission

 To continuously improve our delivery of
 affordable, quality, lifelong learning
 opportunities by providing and leveraging an
 effective set of Information Technology tools
 which enhance student learning and facilitate
 student success.
Information Technology - Vision
 Sinclair’s information technologies will
 provide a comprehensive platform of high
 technology tools that are easy to understand
 and use, and facilitate processes so that any
 student, faculty, or staff can perform all of
 his/her academic and administrative
 functions in a highly productive and efficient
 manner, and where students can actively
 explore and personalize their educational
 experiences.
Information Technology
       Organization Structure

 Information Technology Services
 Systems Development & Maintenance
 Chief Information Security Officer
 Learning Resources Center
Organization Structure
Information Technology Services
 The Information Technology Services
 Department is responsible for managing and
 directing the development and production
 activities for all hardware, software, and
 telecommunication service and support
 components which facilitate the effective
 distribution and operation of Information
 Technology functions in support of the
 learner-centered mission of the institution.
Organization Structure

Systems Development & Maintenance
 The Systems Development & Maintenance
 Department is responsible for directing the
 creative design, development, and execution
 for all business and web systems, which
 support the academic and administrative
 processes of the institution.
Organization Structure
Chief Information Security Officer
 The Chief Information Security Officer (CISO)
 provides specialized consulting, materials,
 programs, and analysis related to the areas
 of information security. The primary
 responsibility is to develop and implement a
 campus-wide security program that supports
 the academic and administrative use of
 information technology.
Organization Structure

Learning Resources Center
 The Learning Resources Center (LRC) is
 responsible for acquisition, maintenance,
 and circulation of materials collections;
 reference services; inter-library loan
 services; and various computer labs to
 promote information literacy and provide
 easy access to electronic resources.
Systems Development & Maintenance

Administrative Systems
 Administrative Systems is responsible for
 development, maintenance, and testing of the
 Administrative/ERP system.
Web Systems
 Web Systems is responsible for development,
 maintenance, and testing of the web
 applications and services.
Web Systems
                         Manager, Web Systems




 Senior                          Web               Web
              Web                                                Kiosk
  Web                         Applications        Systems
            Developers                                          Analyst
Developer                     Administrator     Administrator
               (4)                                                (1)
   (1)                             (1)               (1)
Information Technology Master Plan

 Information Technology projects at Sinclair
   are driven by the IT Master Plan.

 Both of the examples we will show today
  were IT Master plan projects.

 IT Master Plan is available on our website at
   http://www.sinclair.edu/administrative/vpit/mas
   terplan/index.cfm
Recent / Current major web projects
www.sinclair.edu
 Dynamic web-based content management
 system. Completely browser based. Database &
 templates. No HTML skills needed to maintain
 the site.



                                     Screen shots

                                       Web Site
Recent / Current major web projects
our.sinclair (Intranet)
 Dynamic web-based content management
 system. Up-to-date information. Tab access to
 major categories. Archived for later reference.
 Quick access to print formats.




                                       Screen shots
Recent / Current major web projects
CMT (Curriculum Management)
 Dynamic workflow and approval tool for all
 new and revised curriculum at Sinclair. Links
 outcomes to assessments.




                                     Screen shots
Two example projects of improving
 student learning with technology

 Tools that students interact with directly in the
 classroom or via remote web access
    my.sinclair Portal

 Tools that help students indirectly out side the
 framework of a specific class
    Student Success Plan (SSP)
Portal:   my.Sinclair.edu




             my.sinclair.edu
Portal

What does “Portal” mean to Sinclair?

Our portal is a one-stop shop for all online
 student needs. It is the gateway into all other
 systems, a way to pull multiple online systems
 together into a single tool for easy student
 access.
Why introduce a Portal at Sinclair?
• Provide a unified set of tools for students
  to easily access all available information
  and services.
• Create a consistent communication
  channel with our students.
• Create a platform for Single Sign-On and
  Role-based access.
• Build consistent brand identity.
Portal overview
• Black Board 6.x
Major features:
• Customizable entry page for each user
• Role based access and communication
• Course tools for every course section that is
     not fully Distance Learning.
• Custom modules
Access to Web Advisor
Access to Student E-mail
Access to Tartan Card (Online Card Office)
Portal Integration with other systems
• Datatel R17 Integration (our backend ERP / SIS
  server)
• snapshot process to upload course data and rosters
  to the portal nightly.

• Automatically creates course shell for ALL courses
  the Rosters, and Students are auto populated.

• Integration with WebCT courses
  Student with WebCT courses still access course the
  same way the rest of the users do, but the course
  opens in the WebCT tool. The roster data is still
  available in the Portal.
Customization of the Black Board Portal
• Course rosters for all courses including the
  ones taught in WebCT. Rosters modified to
  be easier to access and show data the way
  our faculty want to see it.

• Custom modules:
  Tartan Market place Menu
  Provides daily menus for our main cafeteria.
  Students love this feature and it is a added
  draw for students to use the system.
Rosters




          my.sinclair.edu
Rosters
• System Integration to Backend
  Administrative System (Colleague R17)
• Listing of all the students enrolled in a given
  class
• Update Nightly
• Most accurate rosters we have ever had
• Faculty can resolve registration issues much
  quicker
Tartan Market Place Menu




                my.sinclair.edu
Tartan Market Place Menu
• Distributed Ownership
• Web Application created to be used by
  the people that maintain our market
  place menu
• Allow a non skilled content provider
  user to add, update, and delete menu
  items
• Draws students into the system
Portal Usage
                      my.Sinclair Daily Page Requests
                          (Blackboard Statistics)
    200,000

    180,000

    160,000

    140,000

    120,000

    100,000

     80,000

     60,000

     40,000

     20,000

         0
          May-02   Sep-02   Dec-02   Mar-03   Jun-03   Oct-03   Jan-04   Apr-04
E-mail usage
                                                             my.Sinclair Mail Logins
    # of User Accounts Accessed




                                  20,000
                                  18,000
                                  16,000
                                  14,000
                                  12,000
                                  10,000
                                   8,000
                                   6,000
                                   4,000
                                   2,000
                                       0
                                                                         Mar-03




                                                                                                                                  Mar-04
                                           Sep-02




                                                                                                       Sep-03
                                                    Nov-02




                                                                                  May-03


                                                                                           Jul-03




                                                                                                                Nov-03




                                                                                                                                           May-04
                                                              Jan-03




                                                                                                                         Jan-04
                                                    Ever               Last month                   Last Week            Forwarded
  Online Registration Usage

Spring 2003 Registration Methods   Spring 2004 Registration Methods

                                             Web
                                             18%
  Telephone
     33%                                                   Manual
                                                            41%



                       Manual
                        67%
                                       Telephone
                                          41%
Portal Demo




              my.sinclair.edu
Student Success Plan (SSP)
Student Success Plan
• A web-based counseling record
  management, reference and reporting
  system used by Student Success Services
  counselors, developed with U.S. Department
  of Education Title III grant funds.
• Custom developed by the Web Systems
  department to meet the needs of our Student
  Services Division .
• Entirely web based, dynamic database driven
  application with linkages to our backend SIS
  system.
Purpose of the Student Success Plan (SSP)

We need to provide our students with …
      − Quality, standardized counseling service
      − Accurate, consistent and timely information
      − A relationship with a Student Services counselor
      − A workable learning plan if they are at risk
      − An effective action plan when they seek counseling
      − Appropriate, documented and tracked referrals

         … for them to become independent & confident
                           Learners
Purpose of the Student Success Plan ….cont.

Goals
  – Improve Student Success & Retention
  – Increase Graduation Rate

Objectives
  – Increase the first to second quarter retention rate of new degree
    and certificate seeking students (current average: 64%)

  – Increase the first to second year persistence rate (average=55%)

  – Improve the success rate as measured by student grades in first
    term courses
How students get into the SSP Application
• New Students
    Screened through Assessment Intake
    based on risk criteria and assigned to a
    Student Success Services counselor.

• Current Students
     Referred by academic counselor, faculty
  or self (various causes or risk factors).
New Students
The Individual Learning Plan
    is designed to serve as a new student’s personal
    guide to becoming a successful student. The
    counselor will assist the assigned student with the
    following:
•   Choose a college major or career goal
•   Develop a plan to pay for educational expenses
•   Identify resources and services that will be beneficial
•   Review strategies to improve study skills
•   Select courses and assist with registration for
    classes
Current Students
The Counseling Action Plan
    addresses the needs of current students who seek
    counseling or are referred by faculty and academic
    counselors. They will be offered the same
    counseling services provided through the ILP,
    including:
•   Standardized assessment
•   Action planning
•   Referral to appropriate internal and external
    resources
•   Assistance with educational, personal or career
    development issues
Student Success Plan Usage

25 counselors using the system
1500+ Students in the system

Two Thirds are Individual Learning Plans, One
 Third are Counseling Action Plans

Projected use for fall is 2630 students
SSP Results
       Percent of classes completed successfully (A, B, C or P)



      100%          75.81%                                 71.22%
                                        65.51%
      80%
      60%
      40%
      20%
       0%
              ILP students    Non-ILP students ALL first-time
                             (qualified for ILP but    degree-and
                              did not participate) certificate-seekers
                                                         Fall 2003
SSP Results
                              First-term GPA

                     2.66
        2.70
                                                       2.51
        2.60
                                      2.45
        2.50
        2.40

        2.30
               ILP students   Non-ILP students ALL first-time
                              (qualified for ILP degree-and
                                 but did not     certificate-
                                 participate) seekers Fall 2003
SSP Results
          First-Term to Second-Term Retention

         80%       77.4%
         78%                   74.2%
         76%                              73.0%
         74%
         72%
         70%
         68%
              ILP students Non-ILP ALL first-
                           students time degree-
                         (qualified for   and
                          ILP but did certificate-
                              not     seekers Fall
                          participate)   2003
The Future of the Student Success Plan

• Funded for another 4 years through a
  Department Of Education Title III grant.
• New versions expected yearly. Point releases
  through out the year.
• Version 2.0 scheduled for fall 04 release
  Student interface, Faculty interface, Triggers,
  advanced functions, Business intelligence
Houdini
What is Houdini?
• A Java based tool set that allows us to create
  new features and integrate the web based
  Student Success Plan with the Administrative
  System (R17).

• Acts as a web service connecting our Web
  servers and backend system and is
  developed with open standards using Java
  and XML.
SSP Demo   SSP Demo
Questions?

								
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