University of Johannesburg | Faculty of Management Edition 2 | 2009
The University of Johannesburg, School
of Tourism and Hospitality pays tribute
STH Board, staff and students with blankets donated to the Johannesburg Metro Evangelical Services
Nelson Mandela spent 67 years making the world a better place and played an instrumental role in the establishment
of the world-class facilities of the University of Johannesburg's School of Tourism and Hospitality. This newsletter
pays tribute to the involvement of Madiba and the SA tourism and hospitality industry in the STH mission to grow a
new generation of tourism and hospitality leaders and managers.
Caring, 67 times
In celebrating his 91st birthday, Madiba called on people worldwide to give 67 minutes of their time to help less fortunate people. In
response to Madiba's birthday wish, the STH community donated 67 blankets to the Metro Evangelical Services, a registered non-
profit organisation that has been serving the homeless and destitute community in the city of Johannesburg for the past 23 years.
Their vision is "To change the heart of the city" just as the STH is committed to contribute to SA Tourism by growing a new generation
of tourism and hospitality leaders and managers. Thank you Madiba and Happy Birthday!
support in developing
a new generation of
STH proud of its golden
tourism and hospitality boys and girls
leaders and managers In October 2008 the Culinary Team South Africa returned victorious from the Culinary
The University of Johannesburg and the STH Olympics in Erfurt, Germany, after winning a gold, two silver and a bronze medal.
community greatly value the industry-wide The STH is immensely proud of our four STH alumni members who were part of the Team, Trevor
partnerships which have evolved over the 40 years Boyd, Rudi Liebenberg, Vicky Gurovich and Marli Roberts. Garth Shnier, member of the Board of the
of the school's existence. In essence, partnerships
South African Chefs Association and Team Manager honoured the School by handing over one of the
centre on the STH's drive to recruit and grow
gold and green jackets during the official opening of the Centre for Culinary Excellence to Prof Daneel
students with the potential to become the next
van Lill, Director of the STH and Manfred Muellers, Senior Lecturer at the School and former President
generation of tourism and hospitality leaders and
managers. Industry, on the other hand, is of the SACA Board.
challenged by the lack of appropriately qualified
staff with at least entry-level experience.
Consequently, industry supports STH teaching,
learning and postgraduate endeavours through
extensive bursary programmes; provides STH
researchers with access to highly relevant
organisational challenges; provides excellent
Work Integrated Learning opportunities to STH
students; invests in infrastructure improvements;
and provides cash awards to meritorious students.
Bursary opportunities are well-aligned to national
priorities: 85 per cent of the bursaries by value
are awarded to black students and approximately,
50 per cent to women.
Despite the economic meltdown demanding
a much leaner management style, the first
semester of 2009 was marked by continued high-
level industry support. More specifically,
• The Butch Kerzner Memorial Trust awarded
25 bursaries to the value of R303 000;
• The Hospitality Property Fund Bursary Scheme
offering bursaries to STH students valued at
R240 000 per year;
• The Protea Hotels Group awarded 12 bursaries
to the value of R234 206;
• The University of Johannesburg / City Lodge
Hotels Educational Trust provides bursaries
through dividends from the STH's three per Garth Shnier, Vicky Gurovich, Rudi Liebenberg and Trevor Boyd
cent stake in City Lodge Hotels. The first
trickle-down effect provides for R125 000 worth
of bursaries in 2010;
• The TWR Trust Fund donated R1 million to the
Butch Kerzner Memorial Trust Fund and a
further R1.5 million to the STH Board Fund to
support staff and capital development;
• The official opening of the Centre for Culinary
Excellence the University of Johannesburg,
School of Tourism and Hospitality – a R7.5
million joint venture between UJ and the SA
Chefs Association to address the critical
shortage of culinary professionals;
• Four STH syndicate rooms were branded and
sponsored by City Lodge Hotels to the value
of R200 000; and
• The 2009 STH Awards Ceremony where
bursaries and cash incentives to the value of
R600 000 were awarded to meritorious
The SA tourism and hospitality industry's firm
backing of education is evident. On behalf of past,
present and future tourism and hospitality
management students, a warm-hearted STH
THANK YOU to our industry partners for
supporting the STH's contribution of future
tourism and hospitality leaders and managers. Garth Shnier, Manfred Muellers and Prof Daneel van Lill
A c a d e m i c E n q u i r i e s | + 2 7 1 1 5 5 9 1 0 3 8 | w w w. u j . a c . z a / s t h
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The Centre for Culinary Excellence (CCE) opened at the
University of Johannesburg, School of Tourism and Hospitality
The School of Tourism and Hospitality and the South African Chefs Association takes great pride in their 35 year partnership. The
STH's 40th and SACA's 35th birthdays were celebrated with the milestone opening of the international-standard Culinary Centre
The CCE is the first of its kind in Africa and is the "Firstly we are addressing the skills shortage by students will be able to see any missed steps.
brainchild of Dr Bill Gallagher who led this R7.5 encouraging the highest level of short-term The facility also allows the theatre to be used
million project. This training facility serves as training and secondly, as the naming-right for television productions.
testimony to Billy's belief in the role of skills sponsor, we have access to the highest level of Training started on 1 June when Chef Stephen
development in positioning South Africa as a culinary skills we can recruit into our 56 hotels. Morris, the CCE's Skills Facilitator and his
serious role player in the global tourism industry. Many of our chefs are involved with SACA and assistant Chef Maki Melamu, began the week
The CCE was developed to address the skills this is a way for them, and for the group, to give with a five-day Skills Foundation Course filled by
shortage highlighted ahead of the 2010 FIFA World something back." young chefs from the Tomorrow Trust, Bianco
Cup. Says Dr Gallagher: "The centre will provide In view of the mission, the centre contains three Catering and Roots@Forum Homini. These
an ideal opportunity for the South African Chefs units: students were all provided with bursaries from
Association to contribute fully to the training of • The Resource Centre which serves as a Feedem Pitseng.
young chefs for the future. This facility will help
reference library boasts an extensive collection The South African Chefs Association and the
us to reach 500 students per month with much-
of cookbooks and global culinary educational University of Johannesburg's School of Tourism
needed, intensive skills-based education which
literature; computers for web-based culinary and Hospitality are immensely proud to have
will be learner driven in one, five and 10-day
research; and SACA archive material. the support of so many key players in the
modules and specialised programmes."
• The 16-station Vulcan Skills Kitchen with top- hospitality industry in creating this venue. In
According to former SACA President, Martin of-the-range equipment sponsored and kept appreciating UJ's commitment to the industry
Kobald, the CCE does not replace traditional up-to-date by Vulcan. says Honorary President of the World
culinary schools, but rather complements food • The Demonstration Theatre with a purpose- Association of Chefs Societies, Dr Bill Gallagher:
and beverage training at the STH and enables built demonstration kitchen, allowing for "The CCE is a milestone in our 35-year history
training to many in the formal and informal theory and practical sessions. Viewing and a tribute to the forethought of the University
hospitality sectors who have previously been windows between the Vulcan Skills Kitchen of Johannesburg."
unable to afford culinary training. and the Demonstration Theatre allows For further information on training oppor-
In the official opening of the Centre of Culinary students to view activities while television tunities, demonstrations of use of the facility,
Excellence, Southern Sun MD Graham Wood, says screens throughout the facilities replay contact Janet at either +27 (0)11 482 7250 or
the centre has two major benefits to the group. demonstrated techniques, ensuring that firstname.lastname@example.org
CCE Demonstration Theatre
Dr Bill Gallagher, Chairperson of the STH
Board and Honorary President of the World
Association of Chefs Societies and Graham
Wood, CEO: Southern Sun unveil the Southern
Sun Centre for Culinary Excellence Plague
Vulcan Skills Kitchen
The University of Johannesburg's School of Tourism
and Hospitality and the SA Chef's Association
Len and gratefully acknowledge these company and
Bronze Sponsors Robyn
Butch Kerzner Memorial Trust Bursaries
The first Butch Kerzner Memorial Bursary Fund bursary recipients
The Butch Kerzner Memorial Bursary Fund was established to honour Butch's legacy and grants bursaries to meritorious students.
Applicants apply for one of three bursary categories:
• The Butch Kerzner Eagle Bursary, a prestigious full bursary category supporting senior STH students who have demonstrated their academic potential
by passing all subjects enrolled for in the preceding academic year;
• The Butch Kerzner Falcon Bursary, a prestigious bursary category supporting individuals who wish to enrol at the STH as a first-time student; and
• The Butch Kerzner Swallow Bursary, a bursary category that covers a contribution towards study expenses incurred in an academic year.
The first 25 bursaries to the value of R303 000 were awarded at a prestige event hosted at the STH on 1 April 2009 in honour of Mr Sol Kerzner and family.
Hospitality Property Fund commits to education
In acknowledging the skills shortage in the "In light of the dramatic growth in the number of
South African tourism industry, especially hospitality establishments within South Africa
the shortage of leadership and managerial and the impending World Cup Soccer 2010, it has
skills in the hospitality sector, the become essential that tertiary institutions develop
Hospitality Property Fund (HPF) and the students capable of meeting today's business
School of Tourism and Hospitality (STH) requirements within the hospitality sector.
partnered in the establishment of the Hospitality Property Fund have recognised the
Hospitality Property Fund Bursary Scheme. importance of aligning itself with the best hotel
schools in the world, and after having visited the
The bursary scheme aims to attract quality campus, dealt with the Executive of the STH, and
students to the field of Hospitality Management
having positive interactions with a number of
enrolled at the STH. The Memorandum of
their graduates, made the unanimous decision
Agreement commenced on 1 August 2009 in order
to award the bursaries to worthy candidates from
to enable the Hospitality Property Fund and the
University of Johannesburg(UJ) to award bursaries the School. We are extremely proud of the fact
The revamped Crowne Plaza Johannesburg for the 2010 academic year for an initial that HPF and the University of Johannesburg,
– The Rosebank – proud project of commitment of three years ending on 31 December School of Tourism and Hospitality (STH) can work
Hospitality Property Fund. This hotel was 2012. The Hospitality Property Fund will provide together to ensure the positive future of the
rebranded after undergoing a R 30 million an amount of R240 000 per annum to UJ who will hospitality industry in SA through the first class
refurbishment and sees the return of the administer the bursaries awarded through the facilities on offer at the STH says Andrew Rogers
Crowne Plaza brand to SA Hospitality Property Fund Bursary Scheme. Deputy CEO – Hospitality Property Fund.
University of Johannesburg / City Lodge Hotels
Educational Trust Fund
The University of Johannesburg / City
Lodge Hotels Educational Trust Fund
provides bursaries through dividends
from the STH's three per cent stake in
City Lodge Hotels.
Applicants apply for one of three bursary
• The City Lodge Hotels Senior Student Bursary,
aimed at senior students who have demon-
strated their academic potential by passing
all subjects enrolled for in the preceding
• The City Lodge Hotels New Student Bursary,
aimed at individuals who wish to enrol at the
STH as a first-time student; and
• The City Lodge Hotels Supplementary Expenses
Bursary which offers partial support to current
and prospective School of Tourism and UJ/City Lodge Educational Trustees Prof
Hospitality students. Daneel van Lill, Marcel Kobilski (Divisional
Director – Human Resources: City Lodge
Hotels and STH Alumnus) and Tony
Clifford Ross, Chief Executive: City Lodge Balabanoff (Divisional Director – Operations:
and Alumnus of the STH > City Lodge Hotels and STH Alumnus)
Protea STH and Industry acknowledges excellence
The prestigious annual STH Awards Ceremony recognises deserving and achieving
Hospitality students by means of industry sponsored prizes and bursaries. The event is presented
as a joint venture between the STH's tourism and hospitality departments aimed at
Group (Pty) Ltd strengthening the school's reputation.
The Protea Hospitality Group (Pty) Ltd
identified the financial challenges of
disadvantaged individuals as a major
obstacle in accessing Hospitality and
Food Service learning programmes.
This problem was addressed through
a bursary scheme in support of needy
students with academic potential,
funded by Protea Hotels.
Since 2006 a total of 51 bursaries were
awarded to students studying towards a
qualification in Hospitality Management at
the University of Johannesburg's School
of Tourism and Hospitality. These highly
appreciated bursaries enable the STH to
deliver on its mission to educate leaders
and managers for the hospitality industry
"Partnerships like this, formed between
industry and the STH in support of 2009 STH Awards Ceremony industry sponsors and recipients
educating our youth, advances the
hospitality industry, job creation, and equip In 2009, 26 top student performers were honoured by the tourism and hospitality industry for their
the wonderful citizens of our beautiful commitment. Keynote speaker, Robyn Christie, CEO of the Association of South African Travel Agents
country with knowledge and skills to (ASATA), captured the audience with her views on Forget how tall your parents were, you need to do
advance themselves and enjoy a brighter your own growing.
future" says Peter Kriel, Academic Head: Our sponsors and members of industry, including alumni and influential industry role-players,
Hospitality Management: STH. commented warmly on STH students and staff warmth and professionalism in presenting this event.
City Lodge Hotels executives with STH Board
Members, staff and students
Naming reflects hotel group's commitment to STH
The four syndicate rooms at the School of Tourism and Hospitality (STH), sponsored by the
City Lodge Hotels were upgraded and officially opened in May. The opening was attended
by VIP guests from industry, UJ and STH as well as the City Lodge Hotels executive.
"The syndicate rooms reflect City Lodge Hotels' commitment to hospitality education and the STH.
Our relationship with the City Lodge Hotels Group is appreciated for its humour, our dedication to
academic distinction and out of the box thinking," said Prof Daneel van Lill, Director of the STH.
"We recognize the STH as one of the leading tourism and hospitality education providers. Several
of our employees are graduates from the School as well as seven of the eight senior management
members albeit when it existed as the Smit Street Hotel School as part of the former Technikon
Witwatersrand. The upgrading of the syndicate rooms is our contribution to assist the University and
the STH to continue developing tourism and hospitality leaders and managers for the future," said
Gary Bisset, Clifford Ross, Dr Bill Clifford Ross the City Lodge Hotels chief executive officer.
Gallagher and Prof Daneel van Lill
Dr Billy Gallagher, chairperson of the STH board concluded: "It is encouraging to see industry players
officially open the doors to the City Lodge forge partnerships that contribute to the development of the industries they operate in."
Ms Mmat at i Marobe and 2009 STH Colloquium – 1 October 2009
Prof Daneel van Lill
A colloquium is a gathering of scholars engaging in a suitable topic. The biannual STH
Colloquium provides a lens to tourism and hospitality scholars to gain insight into SA
tourism's strategic progress.
The STH 2007 Colloquium presented an environmental analysis of macro issues highlighting the critical
link between people development and sustainability beyond the impact of the 2010 FIFA World Cup.
The STH 2009 Colloquium questions whether tourism and hospitality educators and researchers in
Higher Education and their industry associates contribute sufficiently to Intellectual Capital development,
more specifically: Human Capital (tourism and hospitality specific skills and competencies); Relationship
Capital (appropriate relationships with customers and other stakeholders); and Organisational Capital
(organisational culture, leadership and management practices or intellectual property).
UJ well-represented on the
Consequently, the 2009 STH Colloquium, scheduled for 1 October 2009, will incorporate the views
new Ministry of Tourism's and output of South African tertiary leaders, researchers and industry associates in attempting to
Panel of Experts answer: What is meant by sufficient intellectual capital for SA tourism and hospitality? What is the
most sensible way for the limited network of tourism and hospitality educators and researchers in
South African tourism has entered an exciting era Higher Education and their industry associates to address the demand for intellectual capital?
with the establishment of a brand new Ministry of
Tourism in July 2009. Mr Marthinus van Schalkwyk, The discussion platform is themed: GETTING THEM > GROWING THEM > KEEPING THEM
MP, Minister of Tourism identified the need to Getting them reviews interest in our industry both from a tourist and career option perspective.
develop a National Tourism Sector Strategy and to Growing them deals with how change impacts on tourism and hospitality teaching and learning
review the Tourism Legislation. The Minister practices.
appointed Prof Daneel van Lill, Director of UJ's Keeping them focuses on best practice in staff retention and development to provide competitive
School of Tourism and Hospitality and STH Board tourism products and services.
Member Ms Mmat at i Marobe, CEO: Business
Tourism Council of South Africa, as members of The Colloquium Programme will be available in September 2009. For further information, please
the panel of experts to oversee this task. contact Annette at either 011 482 7250 or email@example.com / www.uj.ac.za/sth
UJ Graphic Studio