Overall Results

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					                     ERAU FACULTY & STAFF CLIMATE SURVEY
                           SPRING 2011 – OVERALL RESULTS
    (Produced by the offices of Human Resources and Institutional Research, February 2011)

Administration

In preparation for the ninth administration of the Climate Survey in Spring 2011, the 2009 survey
instrument was reviewed by Human Resources, Institutional Research, and the Cabinet. The
survey remained a web-based instrument, with 31 “agreement” items (5-point scale: Strongly
Agree to Strongly Disagree), 7 “rating” items (revised 5-point scale: Very Good to Very Poor), 6
demographic items, and 3 open-ended comment boxes.

The survey was conducted from January 18, 2011 through February 3, 2011. An email invitation
to participate was sent on January 18 from Human Resources to all ERAU employees, and a
reminder message was sent on January 27. All employees were urged to participate, regardless
of status, location, etc.

Response Rates                                                             Responses, by Division

There were a total of 1,224 responses. This equates to an
estimated 43% response rate. Responses by division were as                            UA
follows:                                                                             7.5%
                                                                                             DB
    • University Administration = 91 (42% response rate)                                    21.3%
    • Daytona Beach Campus = 259 (28% response rate)                          W
    • Prescott Campus = 107 (35% response rate)                             61.8%
                                                                                             PC
                                                                                            8.8%
    • Worldwide = 750 (54% response rate)
    • Not Indicated = 7

Results

The four charts that follow display the overall results from all divisions combined: one chart for
the 32 “agreement” items, one chart for the 7 “rating” items, and 2 charts comparing the results
from this survey to the last (as applicable).

In summary, participants responded most positively (93%) to -- “I am proud to be associated
with the University”. Furthermore, 20 additional items garnered at least 75% “approval”, to
include items reflecting technology, communication, performance feedback and planning, having
the materials needed to do the job, attention to diversity issues, and the overall perception that
Embry-Riddle is a “good place to work”. The remaining 11 items were rated positively by a
majority of respondents, between 50% and 75%. No items received less than 50% approval.

When compared to last year’s results 23 items were more positive, including items regarding
budget allocations, technology, strategic planning, assessment, Human Resources, overall
appearance of the campuses, and hiring women and underrepresented groups. The remaining 8
items were less positive. Items in this category showed between a 0.78% and 4.68% decrease in
agreement, the largest of which were the technology services and discussions with supervisors
regarding performance and performance evaluations.
The full report includes breakouts and trends by division (University Administration, Daytona
Beach, Prescott, Worldwide Campus), gender, and position (faculty, staff).The full report will be
posted on the Institutional Research website. The posted report does not include a listing of the
open-ended comments; however, comments will be delivered to select Cabinet members for
review and feedback to individuals and/or departments, as appropriate.
                               Chart 1: Spring 2011 Overall Results: “Agreement” Items
                                                                                 All Divisions Combined
                                                                                                      0%   10%   20%       30%         40%         50%    60%      70%         80%         90%         100%

                                                  I am proud to be associated with the University                                             93%                                                 6% 2%
                                                   Overall, the University is a good place to work                                           89%                                                9%     2%
                             I have not been treated differently because of my gender, race, etc.                                         87%                                              6%         7%

                      I would recommend the University to family and friends as a place to work                                           86%                                              10%        4%
                  My direct supervisor talks with me at least once a year about my performance                                            84%                                              9%         6%
                          I have access to the information I need to make decisions for my work                                         83%                                              11%          6%
                                  Embry-Riddle's values have been clearly communicated to me                                            82%                                              13%          5%
                                              I am kept informed of University news and activities                                      82%                                            11%            7%
             Embry-Riddle's major goals and directions have been clearly communicated to me                                             82%                                            11%         7%
  My direct supervisor talks with me at least once a year about my performance objectives/plan                                         81%                                            12%          7%
                                I am kept informed of campus news and activities at my Campus                                          80%                                            13%          7%
                             I have the materials and equipment I need to do my work effectively                                       79%                                       10%             11%
The technology services privided by the University effectively assist me in the completion of my …                                  78%                                              13%          9%
       I believe Embry-Riddle's values are the right ones for the organization at the current time                                  78%                                               18%             4%
                                            I believe my Campus Leadership is doing a good job                                      77%                                              15%           7%
                                My direct supervisor lets me know when I have done a good job                                       76%                                          14%             10%
                              Embry-Riddle has a work environment of mutual respect and trust                                       76%                                          14%             10%
                                      I am kept informed of department level news and activities.                                   76%                                           16%              8%
                                   I am kept informed of news and activities at my field location.                                  76%                                              17%           7%
                                                       I believe the President is doing a good job                                  75%                                              20%              4%
                                I receive the appropriate communication to do my job effectively.                                 74%                                            16%              9%
                 I feel safe in offering suggestions for improvement to the processes in my area                                  74%                                          13%              13%
                                           I believe the University Leadership is doing a good job                                74%                                            19%               7%
I believe Embry-Riddle's major goals and directions are the right ones for the organization at the …                              74%                                             21%                 5%
This last year, I have had opportunities to learn and grow, either at work or through professional…                              70%                                       16%                  14%
                                       I am asked for my input on decisions that impact my work                                 69%                                       15%                16%
                                                              At work, my opinions seem to count                              66%                                        19%                 15%
                                    Assessment assists in measuring/improving my department.                                62%                                         24%                     14%
        Strategic planning assists my department/program in setting its direction and objectives.                          60%                                          28%                      11%
                               My current workload allows me to engage in a variety of activities                         58%                                     21%                      21%
           I believe that Climate Survey results will influence decisions to improve the University                    53%                                        30%                       17%


                                                                                                                 Strongly Agree & Agree         Neutral   Strongly Disagree & Disagree

                                                                                                                                                                 ERAU Climate Survey, Spring 2011
    Chart 2: Spring 2011 Overall Results: “Rating” Items
                                               All Divisions Combined
                 “How would you rate the University on each of the following?”
                                                                     0%   10%   20%    30%     40%   50%   60%       70%    80%     90%    100%



   Providing a safe and secure environment for staff and students                              84%                                  14% 2%


Hiring more women and members of underrepresented groups into
               management and faculty positions                                              74%                             17%          9%



 Overall appearance of the physical facilities of my campus/center                           74%                                 21%      5%



              The overall services provided by Human Resources                               72%                             22%          6%


       The benefits available for my needs and those of my family
               compared to other similar organizations                                  67%                                26%            8%



                        Marketing and promotion of Embry-Riddle                        65%                                 25%         10%


   The pay afforded me for my work in comparison to other similar
                           organizations                                         46%                           34%                  20%


                                                                                 Very Good & Good    Average     Very Poor & Poor



                                                                                                                      ERAU Climate Survey, Spring 2011
                                    Chart 3: Largest Change in Agreement Areas
                                         Spring 2009 vs. Spring 2011 All Divisions Combined
                                                                                                 0%   10%    20%         30%         40%      50%         60%      70%      80%          90%        100%

  Appropriate consideration is given to all campuses when budget allocations are made (SP09)                38%                                     33%                            29%

  Appropriate consideration is given to all campuses when budget allocations are made (SP11)                       49%                                          35%                       16%



     Embry-Riddle's major goals and directions have been clearly communicated to me (SP09)                                      75%                                             15%            10%

     Embry-Riddle's major goals and directions have been clearly communicated to me (SP11)                                            82%                                             11%       7%



                                I believe the University Leadership is doing a good job (SP09)                             67%                                            21%               12%

                                I believe the University Leadership is doing a good job (SP11)                                  74%                                             19%             7%



                                 I believe my Campus Leadership is doing a good job (SP09)                                      73%                                           19%              9%

                                 I believe my Campus Leadership is doing a good job (SP11)                                       77%                                               15%          7%



                    Embry-Riddle has a work environment of mutual respect and trust (SP09)                                     72%                                          16%             13%

                    Embry-Riddle has a work environment of mutual respect and trust (SP11)                                       76%                                            14%            10%



       Embry-Riddle's major goals and directions are the right ones at the current time (SP09)                                 69%                                           22%                9%

       Embry-Riddle's major goals and directions are the right ones at the current time (SP11)                                  74%                                               21%           5%



                I have access to the information I need to make decisions for my work (SP09)                                         79%                                           13%          8%

                I have access to the information I need to make decisions for my work (SP11)                                          83%                                             11%       6%



             I would recommend the University to family and friends as a place to work (SP09)                                         82%                                             11%       7%

             I would recommend the University to family and friends as a place to work (SP11)                                          86%                                               10%      4%



                 Technology provided effectively assist me in the completion of my job (SP09)                                         83%                                             11%       6%

                 Technology provided effectively assist me in the completion of my job (SP11)                                    78%                                              13%          9%


                                                                                                            Strongly Agree & Agree          Neutral       Strongly Disagree & Disagree
Note: Sorted by difference in SA+A % between SP09 and SP11 (largest to smallest)
                                         Chart 4: Change in Rated Areas
                               Spring 2009 vs. Spring 2011 All Divisions Combined
                                                                                     0%   10%   20%    30%          40%       50%     60%       70%     80%        90%         100%


                                 Marketing and promotion of Embry-Riddle (SP09)                       54%                                      28%                  18%

                                 Marketing and promotion of Embry-Riddle (SP11)                             65%                                       25%                10%




     Hiring women & underrepresented groups into mgmt & faculty positions (SP09)                              70%                                        22%              8%

       Hiring women & underrepresented groups into mgmt & faculty positions (SP)                                  74%                                       17%           9%




          Overall appearance of the physical facilities of my campus/center (SP09)                            71%                                       18%              11%

          Overall appearance of the physical facilities of my campus/center (SP11)                                74%                                        21%           5%




                       The overall services provided by Human Resources (SP09)                                70%                                         24%             6%

                       The overall services provided by Human Resources (SP11)                                 72%                                          22%            6%




             Providing a safe and secure environment for staff and students (SP09)                                   82%                                           14%     3%

             Providing a safe and secure environment for staff and students (SP11)                                      84%                                         14%        2%




        The pay afforded for my work in comparison to similar organizations (SP09)               45%                                    33%                        22%

        The pay afforded for my work in comparison to similar organizations (SP11)               46%                                     34%                       20%




                   The benefits available compared to similar organizations (SP09)                            70%                                        22%              8%

                   The benefits available compared to similar organizations (SP11)                           67%                                       26%                8%



                                                                                                            Very Good & Good        Average     Very Poor & Poor
Note: Sorted by dif ference in VG+G % between SP08 and SP09 (largest to smallest)
                                                                                                                                                 ERAU Climate Survey, Spring 2011

				
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