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					        CUSOURCE®
        Employee Training
                                                 Manitoba


    Content Index – March 2011
    〉    Delinquency, Collections and Security                                    March 2 – 3                    …2
         Realizations
    〉    Agricultural Problem Accounts and Collection                             March 21 – 24                  …3




300 The East Mall, Suite 500 | Toronto, ON M9B 6B7 | 1.888.367.1386 | clientsolutions@cusource.ca | www.cusource.ca   -1-
 CUSOURCE®                                                Delinquency, Collections & Security
 Employee Training                                        Realization (CU02-DCSR)

                                                           YOU WILL LEARN ABOUT
                                                           〉    The steps in a collection process for delinquent situations under
                                                                90 days
 March 2 – 3, 2011
                                                           〉    How to develop member strategies for delinquent situations and
 9:00 a.m. – 4:30 p.m.                                          restore the member to good standing
                                                           〉    How to apply credit assessment tools to determine if present
 Victoria Inn                                                   delinquent situation could have been avoided
 Winnipeg, MB                                              〉    The different classifications of delinquent loan members and the
                                                                recommended action against each
 Registration Deadline:                                    〉    When and how to issue a wage assignment to collect
 February 10, 2011                                              outstanding loan arrears
                                                           〉    The default management process to assist managing delinquent
                                                                insured mortgages
 Course Fee:
                                                           〉    How to identify potential fraud situations
 Affiliates: $795.00
                                                           〉    The recovery process for accounts not considered not
 Non-Affiliates: $1,167.86                                      collectable
                                                           〉    The steps required upon receipt of a bankruptcy notice

     WHAT’S INCLUDED                                           MEET THE FACILITATOR

 〉    Instruction by an expert facilitator                     Dale Boisclair
 〉    Specialized course material
 〉    Lunch & break refreshments                               Dale is a trusted facilitator in all areas of retail credit and
                                                               has facilitated a variety of one, two and three-day loan and
     HOW TO REGISTER                                           mortgage courses and workshops for credit unions. He
                                                               challenges and provokes people with respect and humour
 1. Using your CUSOURCE® User ID
                                                               and provides relevant skills and knowledge that can be put
    and Password, Log in to
    CUSOURCE® LMS;
                                                               to immediate use back in the workplace.
 2. In the Catalogue Search box to the
    left, enter the course name or
    course code; then
                                                               To learn more about CUSOURCE ® Faculty, please visit
                                                               www.cusource.ca > click on >Your Support > Faculty.
 3. Locate the session > click Register.
    Follow the prompts to complete
                                                                                                              CONTACT INFORMATION
    your registration.

 CANCELLATION POLICY                                                                     CUSOURCE Credit Union Knowledge Network
                                                                                                                300 The East Mall, Suite 500
                                                                                                                      Toronto, ON M9B 6B7
 〉    Cancellations prior to the registration                                                                                 1.888.367.1386
      deadline are 100% refundable.                                                                             clientsolutions@cusource.ca
 〉    Cancellations after the registration                                                                                  www.cusource.ca
      deadline are non refundable.
 〉    Substitutions are permitted at no
      extra cost.



® CUSOURCE & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.                             -2-
                                                          Agricultural Problem Accounts and
 CUSOURCE®
                                                          Collection
 Employee Training
                                                          (CU02-ACPAC)
                                                           YOU WILL LEARN ABOUT

                                                           〉    Global issues effecting agriculture
 March 21 – 24, 2011
                                                           〉    The changing landscape of agriculture
 9:00 a.m. – 4:30 p.m.
                                                           〉    Warning Signs:
                                                                    - Economic
 Victoria Inn                                                       - Personal
 Brandon, MB                                                        - Management
                                                                    - Financial
 Registration Deadline:                                    〉    Diagnosing a farm problem
 February 24, 2011                                         〉    Negotiating with farm mediation boards
                                                           〉    Creative solutions
                                                           〉    The Farm Land Security Act and Federal Farm Security Act
 Course Fee:
                                                           〉    Foreclosure and security recovery procedures
 Affiliates: $1,349.00
                                                           〉    Security Recovery Issues
 Non-Affiliates: $1,981.68


     WHAT’S INCLUDED                                           MEET THE FACILITATOR

 〉    Instruction by an expert facilitator                     Brad Magnusson
 〉    Specialized course material
 〉    Lunch & break refreshments                               Brad has spent the last 20 plus years working with financial
                                                               institutions to solve their consumer, agriculture & commercial
     HOW TO REGISTER                                           lending needs. His practical approach and keen sense of humour
                                                               guarantee you will find each session fascinating and entertaining.
 1. Using your CUSOURCE® User ID                               His extensive experience with commercial / agriculture and
    and Password, Log in to                                    consumer lending, regulations, collections, policies and
    CUSOURCE® LMS;                                             procedures, and credit union wide controls allows him to
 2. In the Catalogue Search box to the                         understand the credit union lending environment.
    left, enter the course name or
    course code; then                                          To learn more about CUSOURCE ® Faculty, please visit
 3. Locate the session > click Register.                       www.cusource.ca > click on >Your Support > Faculty.
    Follow the prompts to complete
                                                                                                              CONTACT INFORMATION
    your registration.

 CANCELLATION POLICY                                                                     CUSOURCE Credit Union Knowledge Network
                                                                                                                300 The East Mall, Suite 500
                                                                                                                      Toronto, ON M9B 6B7
 〉    Cancellations prior to the registration                                                                                 1.888.367.1386
      deadline are 100% refundable.                                                                             clientsolutions@cusource.ca
 〉    Cancellations after the registration                                                                                  www.cusource.ca
      deadline are non refundable.
 〉    Substitutions are permitted at no
      extra cost.



® CUSOURCE & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.                             -3-

				
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