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Central Region Flood Response Plan


  • pg 1
									                     VICTORIA STATE EMERGENCY


                              Central Region

                     Flood Response Plan

Central Region Headquarters
75 Moore Street,
Southbank, Vic 3006
Ph: (03) 9684 6651

      1.      Background

      2.      Introduction
      2.1     Purpose
      2.2     Aim
      2.3     Planning Context
      2.3.1   Prevention/Mitigation
      2.3.2   Response
      2.3.3   Recovery

      3.      Policy
                Role of the Central Region Headquarters (RHQ) and Regional
              Officer (RDO)
                  Public Information
                  Strategic Control Priorities

      4.      Flood Threat
      4.1     Risk Assessment

       5.     Staged Approach

       6.     Communications Systems

       7.     Response Management
       7.1    Purpose
       7.2    Response planning
       7.3    Planning Considerations
       7.4    Operational Debriefs

       8.     Recovery – integration of transition to Recovery activities.

       9.     Plan Awareness

       10.    Plan Review

       11.    Distribution List

      Appendix 1 – ICC locations
      Appendix 2 – AIIMS Level1, 2,and 3 Structures
      Appendix 3 – Staged Approach
      Appendix 4 - Communications systems
      Appendix 5 – Reporting Levels during Level 2 and 3 Floods
      Appendix 6 – Agency Roles
      Appendix 7 – Guidelines for Unit/Catchment Operational Flood Response Plans
      Appendix 8 – Pre determined sectors/divisions within Region
      Appendix 9 – Regional Equipment and Resources
      Appendix 10 - Designated Staging areas and Relief Centers within the Region
      Appendix 11 - Glossary

    1.     Background

    The Victoria State Emergency Service (VICSES) is designated under the
    State Emergency Response Plan, the EMMV and by the VICSES Act 2005
    with Control Agency status for “flood” including riverine flood events. This
    places an important obligation on the Region for the management of the
    response to any such flood event that might occur within the Region.

    Central Region of the Victoria State Emergency Service (VICSES) covers
    some 8985 Square kilometres. Although the Region encompasses
    Metropolitan Melbourne, geographically and from a vegetation perspective,
    the Region is quite diverse. The Region also includes the following:

•   The Melbourne central business district (CBD)

•   Encompasses some 3,600,000 people from over 151 nationalities

•   Over 2,000,000 habitable dwellings/buildings including a blend of residential
    and commercial properties

•   The majority of the states multi-national corporations headquarters

•   The Sitting Government of Victoria

•   The greater Melbourne Metropolitan area,

•   Some of the fastest growing population pockets in Australia including the
    City of Casey, Shire of Melton, Shire of Cardinia and the City of Wyndham
    and the Shire of Whittlesea

•   The majority of the states road, rail, air and sea transport hubs, including
    both domestic and international departures and destinations

•   Most of the states major events including the Australian F1 Grand prix,
    International cricket, AFL final series and both the Caulfield and Melbourne

    Central Region has a long history of large scale flood inundation
    occurrences dating back to the documented flood of 1891. During this event
    the Yarra River swelled to be 305 metres wide and resulted in the
    evacuation of some 3000 people. Since this first recorded, significant flood
    there have been others of notable size, including 1934 which resulted in the
    death of 36 people, the flooding of 400 buildings and the Yarra River being
    in excess of 500 metres wide at Punt Road. The most dramatic recorded
    event was that of 1972 which turned Elizabeth Street within the CBD into a
    raging torrent.

The last significant event that impacted on Central Region occurred in
February 2005, this resulted in a number of areas being inundated such as
the Eastern Freeway in which motorist were being rescued by boat from
their stranded vehicles. There was also substantial localised flooding,
particularly in the lower areas of the Yarra River within the CBD including
Gardiners Creek, which resulted in vehicles floating in underground car

VICSES has developed a State Flood Response Plan for Victoria that
provides guidance in respect to the response management of flood events
within Victoria as such this document should be read in conjunction with the
State Flood Response Plan for Victoria.

2.    Introduction

Victoria State Emergency Service (VICSES), Central Region, in partnership
with support agencies and organisations shall work together to ensure all
elements of planning for, response to and recovery from a flood emergency
are managed.

This plan complies with the principles of the VICSES State Flood Response
Plan and is to be read in conjunction with that plan.

2.1   Purpose

The purpose of this plan is to provide operational guidance for effective
emergency response for VICSES personnel and to provide assistance
regarding operational decision-making and to outline the flood response
framework for flood events in Central Region including but not limited to the
metropolitan Melbourne area of Victoria. It is also to provide direction to
those agencies providing a support role to VICSES in flood events.

2.2   Aim

The aim of this plan is: -

      To provide guidance to VICSES staff and volunteers, to other
emergency service agencies and for communities, as to how VICSES
Central Region proposes to manage the response to any significant
flood event that might arise in Central Region.

2.3   Planning Context
2.3.1 Prevention / Mitigation

The Department of Sustainability and Environment (DSE) is responsible for
policy and oversight of floodplain management arrangements within Victoria
however this function is carried out by Catchment Management Authorities
(CMA’s) in Regional Victoria. Local Government also has a significant role
to play in the administration of land use planning arrangements, flood
mitigation and response planning at the local level.

Central Region covers an area that is generally consistent with that of
Melbourne Water, the only water Catchment Management Authority (CMA)
servicing this area. Melbourne Water administers six (6) designated
catchment areas, these being Werribee, Maribyrnong, Yarra, Dandenong,
Western Port and Port Phillip.

For operational planning and response purposes, Melbourne Water has also
designated a number of “sub catchments” to assist them in providing greater
capacity to direct their attention. These sub catchments provide a focus by
which VICSES can direct its attentions in terms of issuing warnings and
managing a response. (See section 4).

2.3.2 Response

Appropriately trained and skilled VICSES personnel shall be Incident
Controllers for flood events in Victoria as endorsed by the VICSES Director
of Operations. The Incident Controller will ensure the incident is managed in
accordance with the six strategic control priorities (see section 3 under
Policy) and that the knowledge and expertise of all agencies and relevant
stakeholders is considered and integrated where possible. Community
engagement through the accurate, timely and relevant dissemination of
information to affected communities is a critical element of effective incident

Note: See Section 7 for a more detailed description of Response

2.3.3 Community Recovery

Recovery activities should ideally commence during the early stages of
response, this is to ensure high levels of understanding and cooperation
between response and recovery coordinators at each of the levels of
operation. The Incident Management Team (IMT) will ensure that there is a
seamless transition from response to recovery. Dependent on availability,
DHS should be integrated into the AIIMS structure to ensure information
flows between agencies for recovery activities and impact assessments.

Note: See Section 8 for a more detailed description of Recovery

3. Policy

The following strategy statements are intended to provide guidance that
Central Region will adopt for the future management of flood events and will
remain as policy until rescinded or amended.

As flooding in Central Region frequently affects more than one municipality it
is anticipated that a level 2 Incident Control Centre (ICC), in the first
instance, will be located at the Central Region Headquarters, 75 Moore
Street, Southbank. With escalation it will be transferred to a designated
level 3 ICC within the region (See Appendix 1 for locations).

In such situations, a VICSES Local Headquarters (LHQ) that is active at the
time may also be designated as a Divisional or Sector Command location
within a declared Area of Operations. Divisional or Sector Command
locations will focus primarily on “tasking” of response teams to assist
affected communities, and liaising locally with other agencies involved. In
large events those LHQ’s acting as Sector Command will come under the
control of a Divisional Command, which in turn will report to the ICC.

The ICC will effectively relieve units of essential roles in which they may not
be proficient or trained, and most importantly ensure that their sometimes-
scarce resources are available for crucial response activities. All decision-
making (other than that related to tasking of crews) will be undertaken by the
IMT. This will require a substantial Incident Control, VICSES at Regional
and State level will utilise a multi agency IMT functioning under the AIIMS
system. (See Appendix 2).

 Examples of functions that will be undertaken include the following: -

           Operations, Planning and Logistics
           Resource acquisition & deployment
           Cross agency liaison
           Media management
           Community Information
           Intelligence gathering

3.1   Role of the Central Region Headquarters (RHQ) and Regional Duty
      Officer (RDO)

In the staged approach to Flood Response the role of the Central RHQ and
RDO will be:
        • Level 1 – Normal Duty Officer Functions
        • Level 2 – Continue support to Local Unit OR Assume Incident
                    Control as appointed by Regional Manager or Delegate
        • Level 3 – Assume initial Incident Control and then as per
                    implementation of AIIMS Integrated IMT Structure Level 3

Note: A designated staff member will continue to act as Regional Duty
Officer in regard to all other operational activities not associated with
the flood event as determined with the Incident Controller.

 During significant flooding events, incident control is vested in the ICC. The
 Regional Headquarters (RHQ) will issue initial flood warnings and continue
 to perform all normal Regional functions extraneous to the flood event. In
 addition the RHQ will be responsible for welcoming and hosting VIP’s,
 staffing of the RECC, and in conjunction with the Incident Controller,
 provision of comment to the media and to the public. A designated Regional
 staff member will continue to act as the RDO in regard to all operational
 activities unrelated to the flood event.

 The Regional Emergency Co-ordination Centre (RECC) will be crucial in
 terms of providing Regional support to the ICC in a significant flood event.
 Activation of the RECC will be a decision for the Regional Manager – Central
 or the Manager – Regional Operations based on information provided by the
 Regional Duty Officer (RDO).

 The level of activation of the RECC will be a decision to be made by the
 RECC Co-ordinator at the time, but Appendix 3 is provided to assist
 decision making in this regard.

     The details below describe the role of the RECC in flood situations.

     Level 1

     Not applicable

     Level 2

     The Regional Emergency Co-Ordination Centre (RECC) – Regional
     Headquarters would be open and staffed. The purpose of the RECC is to:

•    Provide support to the ICC.

•    Acquire both internal and external resources on behalf of the ICC to assist
     with the management of flood events.

•    Gather information and to report to the State level.

•    Relieve the Regional Duty Officer (RDO) of those functions directly related to
     the flood event.

     Level 3

•    As per level 2

    Staff commitment and the management of the VICSES response to any flood
    event in the Region will be done on the basis of a staged approach. For
    details see Section 5 and Appendix 3 of this plan.

3.2       Public Information

    Community information, particularly as it relates to response actions will be
    issued or authorised by the VICSES appointed Incident Controller.

    The provision of public information through a range of mediums will be a key
    focus of the efforts of the ICC. It is the intention of the Region to ensure that
    VICSES and relevant local government authorities will meet on a regular basis
    during the event. Specifically attend to the need for public information about
    the flood event; this may be face to face or via teleconference. It should be
    noted that some Local Governments currently have local community alerting
    systems in place. These systems when available and as detailed in Municipal
    Flood Sub Plans should be utilised as part of the VICSES strategy for the
    dissemination of public warnings.

    The ICC should establish the Information unit as soon as possible in order to
    ensure that proactive community engagement will occur in a timely manner,
    providing relevant information and flood advice for community members to
    make active decisions about their personal situations. Information provided by
    these cells can also then be disseminated via media outlets to ensure that all
    relevant safety and health messages are conveyed as widely as possible.

Once established, ongoing timely advice and updated information should
continue to be provided by the Information cell, this will ensure that the
community can be prepared and assist in their own flood preparation which
will also assist in VICSES operational response.
The VICSES Flood and Storm Information Line (1300 VICSES/ 1300 842737)
will be activated in accordance with SOP 033 (under development).

The use of SEWS shall be in accordance with VICSES SOP 031.
The use of the ABC 1300 Information line shall be in accordance with VICSES
SOP 033.

3.3   Strategic Control Priorities

The State Flood Response plan identifies the following Strategic Control
Priorities that are to guide VICSES Response Operations.

To provide guidance to the IMT, the following strategic control priorities shall
form the basis of incident action planning processes:

1.  Safety of emergency service personnel
2.  Protection and preservation of life
3.  Protection of critical infrastructure
4.  Protection of residential property
5.  Protection of assets supporting economic production and individual
6. Protection of environmental values.

Circumstances may arise where the Incident Controller is required to vary
these priorities. This shall be done in consultation with the VICSES Director of
Operations and relevant stakeholders based on sound incident predictions
and risk assessments.

 4.    Flood Threat

Within Central Region there are 33 municipalities, each of which has a
comprehensive Municipal Emergency Management Plan (MEMP). Each of
those MEMP’s includes an analysis of the emergency related risks (including
flood) within the relevant municipality. As a result of that assessment 2 of
those Municipalities have developed Municipal flood sub-plans.

 The following Municipalities using the Community Emergency Risk Management
 (CERM) model have assessed the level of risk for flood within their Municipality
 as being “extreme”, “high” or “moderate”. As well as indicated their status of
 municipal flood planning;

Municipality               Risk Level                   Municipal Flood Planning

City of Maribyrnong        - Extreme                     •         Comprehensive flood
                                                                 plan in place for both
                                                                 riverine and flash

                                                         •         Flood warning
                                                                 processes including the
                                                                 use of a telephone
                                                                 based warning
                                                                 system for residents
                                                                 have been developed
                                                                 and exercised.

Shire of Cardinia          - High                        •         Currently actively
                                                                 developing a flood sub

City of Moonee Valley      - High                        •        Yet to develop a flood
                                                                 sub plan.

Shire of Yarra Ranges      – High                        •         Have drafted a
                                                                 comprehensive flood
                                                                 plan, which is pending
                                                                 municipal endorsement.

City of Wyndham            – High                        •        Yet to develop a flood
                                                                 sub plan.

City of Casey              - Moderate                    •        Yet to develop a flood
                                                                 sub plan.

Shire of Nillumbik         - Moderate                        •    Is presently finalising a
                                                                  comprehensive flood
                                                                  sub plan that is with
                                                                  Melbourne Water for

Melbourne Water administers six (6) designated catchment areas, these being
Werribee, Maribyrnong, Yarra, Dandenong, Western Port and Port Phillip these
have then been broken down into ‘sub catchments’ by Melbourne Water which
allows for greater detail during a flood event.

      The sub catchments are as follows:

  Bunyip River and Westernport Sub-catchment

Key Waterways       Reservoir/            Municipalities      Central Region Units 
                   Storage Area              Affected              Impacted 
                                          (including risk 
                   (where applicable) 

Bunyip River      N/A                    Cardinia            Pakenham 

Cardinia Creek                           Casey               Narre Warren 

        Dandenong Creek Sub-catchment

Key Waterways      Reservoir/            Municipalities     Central Region 
                  Storage Area              Affected        Units Impacted 
                                         (including risk 
                  (where applicable) 

Dandenong        N/A                    Greater             Springvale 
Creek                                   Dandenong 
                                                            Narre Warren 
                                        Yarra Ranges 

Diamond Creek, Plenty River and Darebin Creek

    Key Waterways      Reservoir/            Municipalities      Central Region 
                      Storage Area              Affected         Units Impacted 
                                             (including risk 
                      (where applicable) 

Diamond Creek        Torourrong             Nillumbik           Eltham 

Plenty River                                Hume                Craigieburn 

Wallaby Creek                               Darebin             Northcote 

                                            Moreland            Broadmeadows 

         Gardiners Creek Sub-catchment

Key Waterways      Reservoir/            Municipalities     Central Region 
                  Storage Area              Affected        Units Impacted 
                                         (including risk 
                  (where applicable) 

Gardiners Creek  N/A                    Whitehorse          Nunawading 

                                        Monash              Waverley 

                                        Stonington          Malvern 

Kororoit Creek and Skeleton Creek Sub-catchment

 Key Waterways       Reservoir/            Municipalities      Central Region 
                    Storage Area              Affected         Units Impacted 
                                           (including risk 
                    (where applicable) 

 Koroit Creek      N/A                    Hobsons Bay         Altona 

 Skeleton Creek                           Melton              Melton 

                                          Brimbank            Brimbank 

                                          Moreland            Broadmeadows 

                Maribyrnong Sub-catchment

  Key Waterways       Reservoir/              Municipalities     Central Region 
                     Storage Area                Affected        Units Impacted 
                                              (including risk 
                       (where applicable) 

Maribyrnong River    N/A                     Brimbank            Brimbank 

Steele Creek                                 Hume                Sunbury 

                                             Maribyrnong         Footscray 

Merri and Moonee Ponds Creek Sub-catchment

    Key Waterways      Reservoir/             Municipalities      Central Region 
                      Storage Area               Affected         Units Impacted 
                                              (including risk 
                       (where applicable) 

Maribyrnong          Greenvale               Hume                Craigieburn 
                                             Moonee Valley       Essendon 
                                             Darebin             Broadmeadows 

                                             Melbourne           Northcote 


               Mordialloc Creek Sub-catchment

     Key Waterways      Reservoir/            Municipalities    Central Region 
                       Storage Area             Affected        Units Impacted 
                       (where applicable) 

Mordialloc Creek      N/A                    Glen Eira          St Kilda 

Dandenong Creek                              Monash             Oakleigh 

Eumemmerring                                 Bayside            Moorabbin 

Kananook Creek                               Kingston           Chelsea 

Mile Creek                                   Greater            Springvale 
Patterson River                                                 Frankston 

          Port Phillip Bay Sub-catchment

Key Waterways      Reservoir/            Municipalities     Central Region 
                  Storage Area              Affected        Units Impacted 
                                         (including risk 
                  (where applicable) 

Kananook Creek  Devils Bend             Frankston           Frankston 

                                        Mornington          Sorrento 

                  Upper Yarra Sub-catchment

    Key Waterways        Reservoir/               Municipalities     Central Region 
                        Storage Area                 Affected        Units Impacted 
                                                  (including risk 
                        (where applicable) 

Anderson creek         O’Shannassy            Yarra Ranges           Upper Yarra 
Woori Yallock Creek                                                  Emerald  

Yarra River                                                          Healesville 

Olinda Creek 



Watts River, Olinda Creek, Brushy Creek and Mullum
           Mullum Creek Sub-catchment

      Key Waterways      Reservoir/            Municipalities       Central Region 
                        Storage Area              Affected          Units Impacted 
                                               (including risk 
                        (where applicable) 

  Watts River          Maroondah              Moorandah           Lilydale 

  Yarra River                                 Manningham          Doncaster 

  Mullum Mullum                                                   Healesville 



                    Werribee Sub-catchment

   Key Waterways           Reservoir/            Municipalities     Central Region 
                          Storage Area              Affected        Units Impacted 
                                                 (including risk 
                          (where applicable) 

 Werribee River                                 Werribee            Werribee 

 Skeleton Creek                                 Melton              Melton 

 Kororoit Creek 

• Details on specific risk areas are contained in
  Municipal Flood Sub Plans.

4.1 Risk Assessment

Central Region will undertake an annual review of flood risk within the Region by
conducting a risk assessment. This risk assessment will include the monitoring of
catchments and communication with key stakeholders.

5.   Staged Approach

During minor flooding response (Level 1) activities may only involve the local SES
unit undertaking, monitoring river levels, providing community information and
controlling immediate response activities and tasking of local SES units as per
VICSES legislated roles, these activities will be classified as Level 1 activation.

As flood levels increase the activity level and complexity of the situation also rises.
This increase in activity will involve support agencies providing support activities
direct to VICSES as the control agency and eventually the full activation of more
local government MECC’s. Details of these agencies and their roles are provided
at Appendix 6.

Incident Controllers will consider requesting Liaison Officers from these agencies to
play a role within ICC’s at both level 2 and 3 events, thereby enabling effective
communication to occur with those agencies. This emergency management
coordination structure will then provide support to VICSES as the Control Agency.

Initially VICSES Units are likely to be asked to respond and provide assistance to
their local communities however as the event escalates VICSES staff resources will
be committed and facilities will be activated to support and assist Units. This
escalation will occur on the basis of some logical “triggers”. One of the principles
the region will adhere to is the early commitment of staff and facilities so that
volunteers are given the assistance and guidance they require. The Region has a
designated Regional Emergency Co-ordination Centre (RECC) for the purpose of
co-ordinating support to the 33 volunteer units across the Region. This will be
staffed and active in the occurrence of a flood event of any significance.

There are three potential levels to this staged approach (See Appendix 3). Level 1
as already described plus Levels 2 and 3, which may require staff assistance from
outside the Region, and/or volunteer supplementation from RSU and other Units.

Level 3 events will be managed out of the Pakenham ICC (See Appendix 1 for
location). In the event that either location can not be used for whatever reason,
strategically located venues have been selected as contingencies, and agreement
has been reached with each host agency for the use of these premises (See
Appendix 1).

For Level 3 events, dependent on operational need, Divisional Command can be
established at one or both of the designated locations referred to in Appendix 1.

Importantly, these locations are Melbourne Water venues that enable VICSES to
directly access Melbourne Water’s SCADA system, which is a real time monitoring
and intelligence gathering system related to the flow rates and levels of waterways
managed by Melbourne Water. (For details of Melbourne Water monitoring sites
utilised by the SCADA system see flood plan). 

An initial over-commitment of local Regional staff should be avoided because of the
need to ensure staff that have some local knowledge can be evenly spread
throughout a protracted operation. This demands therefore that staff from other
VICSES regions are utilised as early as possible to avoid this situation occurring.

The RDO or IC must ensure that Units start rostering volunteer personnel at an
early stage to ensure availability of local knowledge around the clock whilst
allowing for sufficient rest breaks.

Note an early request for additional resources needs to be considered to facilitate
this rather than maintaining a local focus re staffing needs.

   6.     Communications Systems

Local operational communications will utilise the VICSES UHF network supported
by the HF network where required.

Command communications will be by Phone and or SMR radio, supported by email
and fax.

This Communications Plan includes consideration for all agencies to be involved in
the response operation. Appendix 4 contains EAS paging capcodes, SMR
numbers, relevant phone/fax numbers and UHF/HF Channels.

Communication resources
   •    SES fixed computer network; State Headquarters and RHQ
   •    UNIT LHQ’s – Broadband, email and SES Extranet.
   •    SES Remote Access kit - Laptop with CDMA (Next G) access to Internet and
        Webmail, additionally SES system via Aventail ID tag
   •    Faxstream – pre-set lists for Flood and Storm – transmission via fax or
        internet. List creations via Internet connect.
   •    EAS Pager including dynamic capcode selection of up to 10 SES incident
   •    UHF – Base, mobile and handheld radios. Channel usage detailed within
        Unit Contact lists relative to repeater locations. All UHF radios able to
        operate local simplex.
   •    UHF portable SES Channel repeater including Citizen Band channels
   •    ADTEC Alert system to SES Units.

•    HF – RHQ and some Unit LHQ’s - some Unit vehicles.
•    SMR (Trunk Radio) – 1 Base station at RHQ, 2 portables. Extra portables
     available from VHQ. Designated ICC’s have base station CFA and DSE
     have portables.

7.     Response Management


To provide detailed planning to support response operations to flooding at a
catchment level across the VICSES Central Region. This planning will focus on
the following river systems:

              Melbourne Water Catchments

    Melbourne Water Flood Reporting/Monitoring
Catchment          Station Name
Bunyip             Bunyip River at Iona
                   Bunyip River at Cora Lynn ford
Dandenong          Dandenong Creek at Police Rd R/Basin, Rowville
Diamond            Diamond Creek at Hurstbridge
                   Diamond Creek at Eltham
Gardiners          Gardiners Creek at Gardiner
Kororoit           Kororoit Creek at Deer Park
Maribyrnong        Deep Creek at Darraweit Guim
                   Maribyrnong River at Keilor
                   Maribyrnong River at Maribyrnong
                   Jacksons Creek at Rosslynne Res. (head gauge)
Merri              Merri Creek at Bell St, Coburg
                   Merri Creek at St Georges Rd, Northcote
Plenty             Plenty River at Lower Plenty
Port Phillip Bay   Elsternwick Main Drain at Head St, Elsternwick
Upper Yarra        Yarra River at Coldstream (Yarra Grange)
                   Yarra River at Christmas Hills (d/s Yering)
                   Yarra River at Millgrove
                   Yarra River at Yarra Glen
Watts              Watts River at Healesville
Werribee           Werribee River at Droomers (587025)
                   Lerderderg River u/s Goodman Ck (587022)
                   Werribee River at Ballan
                   Werribee River at Bacchus Marsh (587023)
                   Werribee River d/s Melton Reservoir (Tail Gauge)
                   Werribee River at Werribee Diversion Weir
                   Lerderderg River at O'Briens Crossing (Sardine Ck)
Yarra              Yarra River at Banksia St, Heidelberg
                   Yarra River at Chandler Highway, Fairfield
                   Yarra River at Warrandyte
                   Yarra River at Fitzsimons Lane, Templestowe
                   Yarra River at Johnston St, Abbotsford

   7.2 Response planning

Response planning for riverine flooding will commence immediately on VICSES
being notified of a threat or risk of flooding. In general, this will be as a result of
notification from the BoM. On such an occasion, the VICSES Regional Duty Officer
(RDO) will undertake the actions in accordance with SOP 009, Notification Process
for Flood Warnings.

The Bureau of Meteorology (BOM) provides a flood warning service for major rivers
in Victoria. This service is provided with the co-operation of other government
agencies including VICSES, water agencies and local councils. This flood Warning
Service provides different types of information depending on the nature of the
flooding and the flood risk. This information includes an Alert, Watch or Advice of
possible flooding if flood producing rain is expected to happen in the near future.
General weather forecasts can also refer to flood producing rain.

Recent changes in process have seen flood warnings (apart from initial advice),
being distributed direct from BOM to relevant agencies and organisations including
local government. VICSES retains responsibility for advising key agencies and
organisations via telephone of initial flood warnings.

The following definitions apply when interpreting flood warnings issued by BOM.

Minor Flooding
Causes inconvenience. Low-lying areas next watercourses are inundated which
may require the removal of stock and equipment. Minor roads may be closed and
low-level bridges submerged

Moderate Flooding
In addition to the above, the evacuation of some houses may be required in low-
lying areas. Some main traffic routes may be covered. The area of inundation is
substantial in rural areas requiring the removal of stock.

Major Flooding
In addition to the above, extensive rural areas and/or urban areas are inundated
above floor level. Properties and towns (residential and commercial) are likely to be
isolated and major traffic routes likely to be closed. Evacuation of people from flood
affected areas may be required.

7.3 Planning considerations

The following areas are to be considered in the initial stages of planning the

       •   Understanding of the risk including at risk communities and infrastructure
           (ie what is the Level of incident)
       •   Cross boundary arrangements with interstate SES organisations
       •   Timeframes associated

       •   Develop a process for monitoring and gaining intelligence at the strategic
           (BoM / SECC) and Operational (CMA) levels.
       •   Impact of event for situational awareness.
       •   Risk/ likelihood of flooding in other catchments (future risks)
       •   ICC Locations and access procedures
       •   IMT staffing, including support from other agencies
              o Identify IC and develop rostering
       •   Volunteer availability
       •   Media planning
       •   Resource implications
              o Consider pre-positioning of resources to meet the threat
       •   Catering
       •   Health considerations

Due to the nature of flood activities and the possibility of water borne diseases and
contamination emphasis must be placed on personal hygiene in all briefings and
documentation issued by the ICC, to minimise the possibility of responders
contracting illnesses.

This is not just limited to the those members responding in the field but also to all
those involved in the event and extended family members to ensure that there is
limited cross contamination.

Consideration MUST be given to the provision of decontamination of not only
responders but also their PPE, equipment and vehicles again to minimise the
ongoing issues associated with health and safety from a flood event. Personal
hygiene facilities MUST be provided at all welfare points.
Decontamination and cleaning of physical resources must occur prior to departure
of the affected area. There must be an adequate stockpile of PPE and ancillary
equipment available for members to reduce the risk of exposure to contaminants.

Post flood event, all members who have been involved in the operation both
internal and external to VICSES should inform VICSES immediately of any medical
condition which may be associated to the flood event.
There is a provision for VICSES to provide ongoing medical monitoring for those
that have identified and notified VICSES of any medical conditions which may have
associated with the flood event.

Specialist Resources
Specialist resources may also be considered when flood planning. Central Region
has specialist boating resources available at a limited number of units within the
Region. (Appendix 9 Outlines specialist Regional resources available). Members
within these units have been trained and have achieved appropriate competencies
to utilise the boating resources in flood response activities. These response
activities may include recovery of people and/ or stock, but more importantly
information gathering in relation to flow rates, levels of inundation, community
members at risk and the current affected areas from the flood.

Another specialist resource which is of particular use throughout a flood event and
will be called upon by the Incident Controller at a Level 3 event is the State Aircraft
Desk. The use of specialist aircraft enhances the ability of the ICC to gather
mapping, determination of inundation areas and affected community locations,
hence providing a more holistic overview of the flood event.
Both of these resources should be deployed as soon as practicable once the event
escalates to Level 3 status.

Road Closures
Road closures caused by flooding will be managed by Vicroads and municipalities
as part of their normal activities. However during both Level 2 and Level 3 events
ICC’s will be expected as part of their intelligence gathering, to contact Vicroads,
Local Government Authorities (LGA’s) and Victoria Police (Vicpol), on a regular
basis to gather information regarding road closures/conditions.

In addition to this, the Regional Manager and/or the Manger Regional Operations
will convene a briefing of relevant stakeholders and support agencies including but
not limited to.

     •    VICSES Unit Controllers
     •    Cross boundary arrangements with interstate SES organisations
     •    Relevant CMA flood plain manager and water management agencies
     •    VICPOL DERC and MERC of relevant municipalities
     •    MERO and MRM of relevant municipalities
     •    Support agencies including:
     o          CFA Operations Managers
     o          DSE
     •    DHS for recovery purposes and rapid impact assessment
     •    Red Cross for catering purposes
     •    Media (ABC and local radio where and when appropriate).

 7.4 Operational Debriefs

At the conclusion of a flood event the Central Regional Manager or the Manager
Regional Operations will ensure that an operational debrief is conducted within the
Central Region in a timely manner. The operational debrief should be conducted in
a manner which allows all agencies that were involved in the event an opportunity
to contribute. Outcomes of the Central Region debrief shall be forwarded to
VICSES State Operations for consolidation into any State review of operations that
may be undertaken.

8.       Recovery – integration of transition to Recovery activities.

Agreement has been reached between Department of Human Services (DHS)
Northern, Southern, Eastern and Western Regions and VICSES Central Region for
DHS to provide a liaison officer to work within the Incident Management Team and
Planning cell. The DHS liaison officer’s primary role is to assist in the transfer of
intelligence relating to recovery activities between the Incident Management Team,
SES Planning cell and DHS EOC.

This transfer of information will assist in the smooth transition to recovery activities
within affected communities. Other activities that DHS may perform including
collation rapid impact assessment data.

9. Plan Awareness

Awareness of the intent and content of this plan needs to be regularly brought to
the attention of VICSES staff and volunteers in flood prone areas across Central

It is also crucial that other agencies and their representatives in particular Local
Government, CFA, Victoria Police, DSE and DHS who may be impacted by a
riverine flood event, are also aware of the VICSES Central Regional Response
plan. Copies of this plan will be tabled at relevant Divisional Emergency
Management Planning Committee and Municipal Emergency Management
Planning Committee meetings with in-principle support for the plan being sought
from each of these committees.

10.    Plan Review

A review of this plan will be undertaken annually or following each significant flood
event however the risk assessment component of the plan and contact lists should
be reviewed as required but no more than on an annual basis. Any plan review
should also include exercising the plan this may be done either internally or by
incorporating into Divisional or Municipal planning exercises.

Appendix 1

                ICC Locations Central Region

              Pakenham Level 3 ICC

             780 Princes Hwy Pakenham 3810
                      Melref 215 H4

                                                                               Deleted: Appendix 2¶
                    ICC Contingency Locations
                    FACILITY         KEY             KEY     Arrangements
    ICC                            CONTACT         CONTACT
                   OWNED BY                                   in place for
 LOCATION                          PERSON          NUMBERS
                   (DSE / CFA /                                accessing
                   SES OTHER)                                 this facility 

Moorooduc Fire 
                                  CFA Region 8                Via CFA Duty 
 755 Derril Rd         CFA                             
                                  Duty Officer                   Officer 

 Melref 146 J7 

 Belgrave Fire 
                                  CFA Region 13               Via CFA Duty 
 4 Bayview Rd          CFA                            ( 
                                   Duty Officer                  Officer 
Belgrave Melref 
    75 G10 

  Ground ICC 
                      Local       CFA Region 13               Via CFA Duty 
  Ness Lane                                            
                   Government      Duty Officer                  Officer 
Kangaroo Gnd 
Melref 271 E9 

 Wesburn Park 
ICC Warburton         Local       CFA Region 13               Via CFA Duty 
 Hwy Wesburn                                           
                   Government      Duty Officer                  Officer 
    289 B9 

                                                                                 Deleted: Appendix 3¶
               Divisional Command Venues

Brookyn Pumping Station, Incident Management Centre: 69 Millers Road, Altona
                                Melref 41C11

Eastern Treatment Plant, Incident Management Centre: Eastern Treatment Plant,
                    Thompson Road, Carrum Melref 98 E4


 CENTRAL    75 Moore Street   Manager Regional      NIL
REGION HQ   Southbank, Vic      Operations or
                              Regional Manager

Appendix 2

AIIMS Level 1 Structure

                           Emergency Management Team

                           Incident Control                                           MERC

                            Incident Controller

                    Planning       Operations       Logistics
                                                                                Agency Liaison

                    Crew             Crew                Crew

AIIMS Level 2 Structure (Minimum)

                                                Incident Control Centre

                                                 Incident Controller

         Safety Advisor                                                                      Liaison with Emergency
         (if appointed)             Planning            Operations      Logistics             Response Coordinator
                                     Officer             Officer         Officer               and other agencies

 Situation Unit Leader               Sector               Sector     Staging Area

 Management Support
       Officer             Crews     Crews      Crews     Crews

                  Appendix 2 cont.

                  AIIMS Level 3 Structure

                                                               Agency Coordination

                                                         Incident Management Team
                                                                Incident Controller

Safety Advisor

                                                                                                                                        Technical Specialists/
                                                                                                                                          Local Knowledge

                             Planning Officer                   Operations Officer                      Logistics Officer

                                                                                                                       Supply Unit
                                                Staging Area
                  Situation Unit                                    Division(s)        Air Operations
                                                                                                                     Support Unit
                 Resources Unit                                     Sector(s)
                                                                                                                      Facilities Unit

                  Planning Unit                      Strike                             Single                       Ground Support
                                                                  Task Force(s)
                                                    Teams(s)                          Resource(s)                         Unit

                  Support Unit                                                                                        Finance Unit

                 Information Unit                                                                                   Medical Services

                                                                                                                      Catering Unit

                           VICSES AIIMS Flood Management Model

                                                          Incident Control
                                                          Incident Control
                                                     Sign off all plans, SITREPS, com  mitments.
                                                       Liaison with bodies external to incident

    Planning                                                    Operations
                                                                Operations                                                        Logistics
                                                        Control tasks, Staff & Volunteers
                                                                   in the field.
Situation Unit
Situation Unit                                                                                                         Supply and Facilities Unit
                                                                                                                       Supply and Facilities Unit
Collecting, and processing situation                                                                Supply, storage and distribution of
inform ation- flood level data, affected                               manders
                                                             Sector Comm
                                                             Sector Com anders                      consum   ables;
areas, observer intelligence, BOMweather                                                            - sandbags, plastic sheeting, sand, etc.
info and warnings, drafting Regional Sitrep              Control tasks, Staff & Volunteers          Establish temporary facilities, establish staging
                                                                 in specific sectors                             m
                                                                                                    areas, accom odation, etc.

 Resource Unit
 Resource Unit                                                                                                                   Catering Unit
                                                                                                                                 Catering Unit
W              y
   here are m resources, what are they
                                                                              Ground                Provision of appropriate foodfor response &
doing?                                                        Units
                                                              Units           Ground
                                                                             Observers                 T
                                                                                                    IM crews - meals in the field, at the EOC’s,
- allocated, available, en-route, status displays,                           Observers
                                                          Control tasks &                           staging areas, monitor hygiene, etc.
working with staging areas
                                                          Volunteers      Special tasks eg.
                                                          in Unit area.   Gather special
  anagement Support Unit
 Managem Support Unit
 M                                                                        intelligence,                                             Finance Unit
                                                                                                                                    Finance Unit
                                                                          dam   age
Adm  inistrative services- record keeping,                                Assessment,               M anage accounts, insurance and com    pensation,
reception, typing plans, copying, faxing, etc.                            etc                       book keeping, cost analysis, cost recovery,
                                                                                                    arranging finance, etc.

       ation Unit
 Inform                                                                                                                     Ground Support Unit
                                                                                                                            Ground Support Unit
M          ent
   anagem of incident inform     ation flow;
                                                                                                   Transport of personnel and supplies- water and
- to government, to the media, out to
                                                                                                   fuel, vehicle maintenance, traffic managem etc.
com unity, across organisations, within all
IM sections and units


 ap            aps
M event, gain m fromother sources

Appendix 3

                                   Staged Approach

Level 1 ICC
Triggers                                  Level 1 Overview 
Low level complexity                      Incident Control point established at LHQ or from a 
                                          command vehicle 
No flood warnings, or minor flood 
warning(s) issued for local area          Incident Controller performing multiple functions 

Small number of tasks                     Local ESO’s possibly providing support 

Tasks within local unit’s capacity to     Unit rostering for maximum of two shifts 
complete within 12 hours 
                                          Regional Duty Officer providing support and advice 
No requirement for loss or damage         and kept informed of progress 
                                          Reactive media management  by                                        
                                          Controller or in conjunction with CDO 




Level 2 ICC
Triggers                                    Level 2 Overview 
Medium complexity                           Managed at Unit level with support of Regional 
                                            Staff LO and management support team 
Moderate flood warnings issued for 
multiple streams or major flood warning     Incident Control established at LHQ 
issued for single stream 
                                            Sectors established and Sector Commanders 
Number of tasks beyond capacity of local    appointed  
                                            Incident Management Team formed consisting of 
Some intra‐region or out of region          Operations, Planning and Logistics sections. 
resources required 
                                            Possibly some cells established e.g. Situation and 
Response activities expected to be          Information Units. 
completed within 24 hours, with no carry 
                                            RECC activated and operating at low level 
over of tasks 
                                            RECC maintaining close contact with Melbourne 
Need to feed and/or accommodate 
multiple crews 
                                            Community information given priority via media 
Some loss/damage assessment required 
                                            and other methods e.g. local door knocking as 

                                            MECC on standby or may be operating at low 

                                            1‐2 teams doing loss/damage assessment 

                                            ESO’s from within region providing support. 

                                            Rostering occurring up to 2 days  


Level 3 ICC
Triggers                                      Level 3 Overview 
High degree of complexity                     ICC established at Pakenham complex with full 
                                              multi‐agency IMT 
Major and moderate flood warnings 
issued for multiple streams in Central        All units of the ICS system functioning (see 
Region                                        attached Level 3 structure) 

Declared operation                      Divisional Commands formed at Melbourne 
                                        Water Incident Management Centres at 
Response activities expected to exceed 
                                        Brooklyn and Carrum Downs under command 
24 hours 
                                        of Regional Staff member or experienced 
Rostering needed for more than 2 days  volunteer (see attached Divisional structure) 

Significant out of region support             LHQ’s operate as Sector Commands 
                                              RECC operating 24/7 (See attached roles & 
Significant community                         responsibilities)  
information/engagement warranted  
                                              Other ESO’s providing significant support 
MECC expected to operate beyond 24            (possibly from across the state) 
                                              Information Unit distributing media releases 
Need to feed and accommodate                  and organising media interviews at discretion 
multiple crews over multiple shifts           of Incident Controller 

                                              Community Information distributed via 
                                              community meetings, Flood/Storm Information 
                                              line, and SES Website,  

                                              One or more MECC’s operating 24/7 and 
                                              working in close liaison with ICC 

                                              Contingency planning underway for possible 
                                              deployment of interstate resources  

    TRIGGER                 PERSONNEL          FLOOD MANAGEMENT
                           COMMITMENT          RESPONSIBILITIES
                     Note: Examples only and
Initial response.     activities should not be Unit LHQ
                              limited to:         Acts as ICC
                                                  All Incident Control
                       Dissemination of Flood     Functions rest with unit
                      warnings and community      Tasking to other
                        information by RDO        agencies via IC at Unit
                     □ Consider CFA
                       notification to         RHQ
                       disseminate warning to     Assumes responsibility
                       local Brigades.            for media matters
                     □ Notification to DHS for    Coordinates Regional
                       info only                  resources

                                  Level 2

                                                 FLOOD MANAGEMENT
    TRIGGER                 PERSONNEL            RESPONSIBILITIES
                     Note: Examples only and
Multiple Units        activities should not be Unit LHQ’s
active                        limited to:          Continue as ICC or it
        OR              Staff Liaison Officer to   may be assumed by
                        active Units as            Region
Single unit active      required                   All Incident Control
and requires            RHQ active (up to 24       Functions rest with unit
Regional support        hrs)
                        Incident Controller may RHQ
                        be appointed by            Assumes responsibility
                        Regional Manager           for media matters
                        Contact other Agencies     Region may appoint
                        re provision of liaison    Incident Controller
                        officer                    Continues to coordinate
                        Establish sectors to       Regional resources
                        enable effective span
                        of control

Appendix 3 cont.

                                 Level 3

                                               FLOOD MANAGEMENT
Multi Agency ICC                           ICC:-
activated.        Note: Examples only and
MECC(s) activated activities should not be    Assume responsibility for
                          limited to:         Incident Control utilising
                                                      o Media
                       Incident Controller                Management
                       appointed                      o Public
                       Other agencies active              Information
                       and EMT formed                 o Inter-agency
                       Divisions and Sectors              liaison
                       Identified and          Resourcing from RECC
                       Commanders              Reporting Upwards
                       appointed               Media
                       Staffing from other     Inter-agency liaison
                       Regions involved        Area of Operations declared
                       Staff to MECC’s as
                       LO’s.                     Establish links with
                                                 Division/Sector Command
                                                 Continue to task within
                                                 own area (FOC)
                                                 Maintain limited AIIMS
                                                 Liaise locally

                                                  Continues to coordinate
                                                  Regional resources

Appendix 4


Appendix 5

Reporting levels within VICSES Level 2 and 3 Floods

Reporting Levels within VICSES Level 2 flood
Note: ICC continue to report to RECC fro resource requests and operational reporting.

          SES Director of                                       Government
            Operations                  SECC
                                        SECC                    Other ESOs

                    East                                       Other
 LHQ              RECC
                  RECC                                       RECC

Reporting Levels within VICSES Level 3 flood
Note: Level 3 the ICC will liaise directly with SECC for operational reporting and resource

            Appendix 6

Agency                         Activities supporting or contributing to flood response
Victoria State Emergency       • Control Agency for flood.
Service (VICSES)               • Co-ordination and strategic planning for response
                               • Rescue of persons entrapped by flood waters
                               • Protection of critical infrastructure
                               • Community Information
                               • Supporting VICPOL with evacuations

Bureau of Meteorology (BoM)    • Issue warnings on gales, storms and other weather conditions likely to endanger life or property, or
                               that give rise to floods.
                               • Provide weather forecasts and meteorological and hydrological information.
                               • Provide expert advice for emergencies that are influenced by meteorological and hydrological
                               • Provide weather-related information to media, including direct broadcast via radio.
                               • Assist in the planning and development of Flood Warning Services based on a Total System
Department of Sustainability   • Provide real time access for flood warning purposes to stream flow data collection networks managed
and Environment (DSE)          by the DSE for the purpose of natural resource management.
                               • Contribute to the collection of real event flood data for major floods of State significance.
                               • Support response agencies through the provision of digital and hard copy flood mapping information
                               • Provision of human and physical resources.
                               • DSE has a regulatory role in ensuring that water authorities, who manage water storages, address
                               safety issues (including dam breach events) and that owners of private dams are licensed with safety
                               provisions included in their licences.
Catchment Management           • Advise and where appropriate assist with administration and contributions to the maintenance and
Authorities (CMA)              upgrading of regional flood warning systems.
                               • Monitor significant flood events and collect flood data in conjunction with local government.
                               • Advise the Minister for Water on flood events and damages.
Municipal Councils             • Development of Municipal flood plans where applicable
                               • Provision of resources as available and needed by the community and response agencies.
                               • Establishment of MECC – facilities and staffing.
                               • Provision of facilities for emergency services staging areas.
                               • Facilitate the delivery of warnings to the community
                               • Provision of information to public and media.
                               • Co-ordination of the provision and operation of emergency relief (includes catering, emergency relief
                               centres, emergency shelters and material needs).
                               • Clearance of blocked drains and local roads, including tree removal.
                               • Support to VicRoads for partial/full road closures and determination of alternative routes
                               • Provision of information services to affected communities, using eg information lines, newsletters,
                               community meetings and websites
                               • Provision and staffing of Recovery/Information Centre(s).
                               • Formation and leadership of Municipal/Community Recovery Committees.
                               • Post-impact assessment — gathering and processing of information.
                               • Survey and determination regarding occupancy of damaged buildings
                               • Environmental health management — including food and sanitation safety, vector control, such as
                               removing dead animals (domestic, native or feral) from waterways.
                               • Oversight and inspection of rebuilding/redevelopment.
                               • Provision and management of community development services.
                               • Provision and/or co-ordination of volunteer helpers.
                               • Provision of personal support services, eg. Counselling, advocacy.
                               • Co-ordination of clean up activities, including disposal of dead animals (domestic, native and feral).
                               • Provision/co-ordination of temporary accommodation.
                               • Repair/restoration of infrastructure, eg. Roads, bridges, sporting facilities, public amenities
                               • Organisation, management or assistance with public appeals.
                               • Provision of resources to construct temporary levees.

VICROADS                         • Management of road closures and diversions
                                 • Traffic Management planning

Country Fire Authority (CFA)     • Support for incident management. Provision of human and physical resources

Parks Victoria                   • Control agency for waterway pollution within its operating area.
                                 • Support agency for emergency flood situations within its parks and reserves
                                 • Rehabilitation of flora and fauna affected by an emergency within its parks and reserves
                                 • Clearing and restoration of roads, bridges and other assets within its parks and reserves

Victoria Police (VICPOL)         • Responsible for the effective co-ordination of resources or services in response to emergencies.
                                 • Responsible to ensure there is an effective control structure in place.
                                 • Responsible for:
                                 • Evacuation – in consultation with the control agency and other expert advice.
                                 • Registration of evacuees – in conjunction with the Australian Red Cross
                                 • Provision of media co-ordination (where no other facility exists).
                                 • Ensure consideration has been given to alerting the public to existing and potential dangers arising
                                 from a serious emergency.
Department of Human              Response Activities
Services (DHS)                   • Providing pre hospital medical co-ordination through State Health Emergency Response Plan
                                 • Assisting the co-ordination of medical and health resources and casualty transport in the pre-hospital
                                 phase of emergencies.
                                 • Control agency for incidents involving contaminated foodstuffs, human illnesses/epidemics,
                                 radiological substances and intentional biological releases.
                                 • Supporting other response agencies with logistics, plant and transport and other services as required.
                                 • Support service delivery to affected individuals, groups and/or communities.
                                 • Provision of advice in relation to portable water quality in a flood emergency.
                                 Recovery (Coordinated by the State Emergency Recovery Unit)
                                 • Coordinating recovery planning and management at State and Regional levels.
                                 • Assisting with provision of temporary accommodation.
                                 • Coordinating personal support services and material aid.
                                 • Supporting councils and community recovery committees in recovery planning and managing
                                 recovery activities.
                                 • Administering personal hardship grants, and subsidies to employ municipal community development
                                 • Providing advice, information and assistance to affected individuals, communities and
                                 municipal councils.
Department of Primary            Response Activities
Industries (DPI) - Agriculture   • Provide advice about the disposal and rehabilitation of stock affected by flooding.
                                 Recovery (Coordinated by the State Emergency Recovery Unit)
                                 • Assess losses of agricultural assets and livestock, and needs of affected persons and communities.
                                 • Advise individuals, communities and government agencies on re-establishment of rural enterprises or
                                 alternative strategies for economic relief.
                                 • Administer specific relief subsidies.
                                 • Advise councils on the disposal of dead or maimed stock. (Animal welfare operations, including
                                 disposal of dead stock, begins as part of emergency response.)
                                 • Advise distribution bodies (eg: VFF) on needs for donated fodder.

Appendix 7

           Guidelines for Unit / Catchment Flood
                      Response Plans

                   Strategic Control Priorities
The State Flood Response plan identifies the following Strategic Control Priorities
that are to guide SES Response Operations

To provide guidance to the IMT, the following strategic control priorities shall form the
basis of incident action planning processes:

   1. Safety of emergency service personnel
   2. Protection and preservation of life
   3. Protection of critical infrastructure
   4. Protection of residential property
   5. Protection of assets supporting economic production and individual livelihoods
   6. Protection of environmental values.

Circumstances may arise where the Incident Controller is required to vary these priorities.
This shall be done in consultation with the VICSES Director of Operations and relevant
stakeholders based on sound incident predictions and risk assessments.

Types of Flooding and Roles for Unit.


Causes inconvenience. Low-lying areas next to watercourses are inundated which may
require the removal of stock and equipment. Minor roads may be closed and low-level
bridges submerged.
    • Monitor gauges and Flooding levels
    • Liaise with other local agencies including Municipality
    • Respond to Community requests for assistance as required using strategic control
    • Notify Regional Duty Officer of local issues eg road closures, response activities


In addition to the above, the evacuation of some houses may be required in low-lying
areas. Some main traffic routes may be covered. The area of inundation is substantial
                    in rural areas requiring the removal of stock.
   • Set up incident management system within unit

            o Staff LHQ for Operational Management
            o Develop and implement roster to ensure, where possible, sufficient
                 resourcing for prolonged event
            o Liaise with RDO re required resources
   •    Monitor gauges and Flooding levels
   •    Liaise with other local agencies including Municipality
   •    Respond to community requests for assistance as required using strategic control
   •    Provide regular SITREPs to ICC or Regional Duty Officer


In addition to the above, extensive rural areas and/or urban areas are inundated (flooded)
above floor level. Properties and towns (residential and commercial) are likely to be
isolated and major traffic routes likely to be closed. Evacuation of people from flood-
affected areas may be required.

Level 2 or 3 Flood operations management will be in place consisting of the following

   •    Unit will be functioning as Flood Operations Centre or Division/Sector Command
   •    Maintain incident management system for Division or Sector
            o Ensure sufficient staff at LHQ for Operational Management
            o Implement roster to ensure where possible sufficient resourcing for
                 prolonged event of Local Knowledge with support from out of area resources
            o Liaise with ICC re required resources
   •    Monitor gauges and Flooding levels
   •    Liaise with other local agencies including Municipality
   •    Respond to community requests for assistance as required using strategic control
   •    Provide regular SITREPs to ICC
   •    Unit may be requested to provide liaison to other agencies and MECC

Information that Units should have to inform decision making:

   •    Operational triggers – for unit activation.
   •    Identify capacity of unit to undertake large event and pre plan activation of
        assistance from other units / regions to prevent early exhaustion of local members
        required for local knowledge.
   •    Geographic characteristic of area prone to flooding and unit response
   •    Copy of Municipal Emergency management Plan (MEMP)
   •    Copy of MEMP Flood Sub Plan (If municipality has one)
   •    Local Flood risk assessment including access where available to Flood Inundation
   •    River flood height predictions
   •    Identified Critical infrastructure that may require priority protection

Appendix 9
                   Regional Specialist Boating Resources

IRB Locations

Altona Inflatable 3.2
Chelsea Inflatable 3.75M
Chelsea Inflatable 3.75M
Chelsea Inflatable 3.6M
Doncaster Inflatable 4.2M
Doncaster Inflatable 4.2M
Doncaster Inflatable 4.2M
Footscray Inflatable 4.2M
Footscray Inflatable 4.2M
Melton Inflatable 4.2M
Melton Inflatable
Narre Warren Inflatable 4.3M
Pakenham Inflatable 4.6M
St Kilda Inflatable 4.2M
Werribee Inflatable 4.2M

FRB Locations
Altona 4.74M
Altona 4.74M
Altona 4.74M
Craigieburn 3.2M
Healesville 3.8M
Waverley 4.3M

Appendix 10

    Designated Staging areas and Relief Centres within Region

   Staging areas will be selected based on operational needs associated with the
   area of operation. There may be some difficulty in pre determining optimum
   staging areas due to the inconsistency and unique requirements of each flood
   event. There may be an opportunity in the future to address and identify
   suitable locations as staging areas within Central Region taking into account
   previous significant flood risks and relevant historical data.
   Relief centres are comprehensively listed in each Shire/Municipalities Municipal
   emergency management plan and this should be referred to for these locations.

Appendix 11
                                Glossary of Terms

Flood types:

   •   Riverine flooding: caused by heavy or sustained rainfall in a river or creek
       exceeding channel capacity resulting in inundation of the adjacent flood
   •   Flash flooding: caused by heavy and often localised rainfall, resulting in
       both artificial and natural drainage systems exceeding capacity, resulting in
       water flowing along roads and/or land occupied by houses and other
   •   Lacustrine flooding: caused by the water level in a lake exceeding capacity
       resulting in inundation of surrounding land.

Flood descriptors:

   •   Minor flooding: causes inconvenience with low lying areas next to water
       courses being inundated, requiring the removal of livestock and equipment.
       Minor roads may be closed and low level bridges submerged.
   •   Moderate flooding: may require evacuation of some homes and main traffic
       routes may be covered. The area of inundation is substantial in rural areas.
   •   Major flooding: causes inundation to extensive rural areas and appreciable
       urban area. Properties and towns are likely to be isolated and major traffic
       routes are likely to be closed. Numerous evacuations may be required.
   •   Flood Watch: Advice of possible flooding, if flood-producing rain is expected
       to happen in the near future. Identifies the catchments’ that are expected to
       receive flood-producing rains.
   •   Flood Warning: Warnings of “Minor, Moderate or Major” flooding in areas
       where the Bureau of Meteorology has installed specialised warning systems.
       In these areas, the flood-warning message will identify the river valley, the
       locations expected to be flooded, the likely severity of the flooding and when
       it is likely to occur.
   •   Observed river height: Highest river height (in meters) at a river height
       measuring gauge located along the river. In most cases, a zero reading is
       the lowest water level that is reached during dry conditions. In many tidal
       areas and some inland areas, river levels are expressed in meters above
       mean sea level or Australian height Datum (AHD).
   •   Peak river height: The highest river height (in meters) observed during a
       flood event at the specified site on the river.
   •   Predicted river height: Height (in meters) to which the river is predicted to
       rise at the river gauge referred to in the warning. The actual depth of flood
       water will vary across the flood plain. Knowledge of past flood events, as
       well as estimates of flood levels from flood studies, are used by local
       Councils, emergency services and landowners to determine which areas are
       likely to be flooded from predicted river height.

This glossary remains under development

Regional Level 3 ICC Structure


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