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The proven benefits of ISO certification

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The proven benefits of ISO certification
ISO certification does have a positive impact on businesses of all                       In many industries it has already become a basic requirement for
sizes and in all industry sectors.                                                    doing business.
   Far from being a cosmetic marketing tool, the real and proven                         Increased efficiency, a real strengthening of your position in the
benefits of certification are plain to see.                                           marketplace and increased revenue are direct results of achieving ISO
   The fundamentals of ISO certification will make your company                       certification. Don’t just take our word for it – the following clients
more efficient and increase your competitive edge.                                    from Ontario are proof of ISO’s benefits.

                                           components in a timely fashion with
ISO as a Tool                              precision and care", also brings added     AT THE CUTTING EDGE
                                           value to its customers by providing
for Creating                               e–Blackening, a method that is very        OF TECHNOLOGY
                                           similar to Black Oxide, but with 5
New Business                               times the corrosion resistance.
                                                                                      Hydrotech Cutting (2003) Inc, based
                                                                                      in Nepea, has been in business since
                                                                                                                              require vendors to be ISO approved."
                                                                                                                                 Being ISO certified has also
                                              Sherry Burn, Office and QC              1999 supplying waterjet cutting to      enabled them to see where
 “…it doesn't require                      Manager, explained that some of their      companies within the Ottawa             improvements need to be made.
                                           customers highly recommended ISO           region, including engineering and          Robert highlighted the specific
 much effort to keep                       9001:2000 and that they felt it would      development companies, national         areas where he felt that IMSM had
 track of the processes                    provide them with more opportunities       research organizations, machine         helped the business. "It has helped
                                           for present and future business with       shops, welding companies,               the management team to be more
 and functions within                      existing customers, in addition to         construction companies, signage         organized when scheduling jobs on
                                           attracting new business.
 the company.”                                Sherry said that they did not embark
                                                                                      companies and individual customers      the waterjet tables and identifying
                                                                                      requiring material cut to precise       the training needs of employees. I
                                           on the process without some                measurements.                           would definitely recommend IMSM to
C.A.M. Solutions Ltd is a precision        misgivings, but are delighted with the        Waterjet machining is a remarkable   other companies wishing to
machine/job shop and custom                assistance provided by IMSM.               computer-controlled process that cuts   implement ISO 9000."
manufacturer, with extensive                  "Our main concern with ISO 9001         virtually any material into any two-
experience in the Jig and Fixture and      was assigning someone to dedicate the      dimensional shape. It is an             www.plescia.ca/
Prototype machining industry. The          amount of time needed to keep things       environmentally-friendly technology     hydrowaterjettechnology.htm
company was founded in 2001 by             in order. We only have a staff of three,   with no fumes, smoke, heat, warping
Terry Cox, who brought over 25             which is actually a benefit, as it         or discoloration.
years’ machining experience with           doesn't require much effort to keep           The company prides itself on its
him. The business is located in            track of the processes and functions       custom design and engineering, its
Belleville, Ontario and services           within the company. We have found          experienced staff, its quality of
customers within Canada and the            the people we have dealt with at           workmanship and its dedication to
United States.                             IMSM are very supportive and helpful.      safety and quality assurance, backed
   C.A.M. Solutions has the capabilities   I would not hesitate to contact them       up by ISO 9001:2000 certification.
to produce parts from a client’s           for help or advice."                          Robert Ouellette explained that
supplied drawing or reproduce parts                                                   they decided to seek ISO
from a sample. Their skilled staff can     www.camsolutions.ca                        certification, because they felt it
rework an old jig or produce a new                                                    would help them run their operations     “ I would definitely
fixture design. Parts are machined for a                                              smoothly and introduce their
diverse range of industries, including                                                employees to standard practices,         recommend IMSM to
the automotive, aerospace, oil and
medical industries.
                                                                                      leading to better organization and       other companies wishing
                                                                                      efficient production. He said, "ISO
   The company, whose mission is "to                                                  9000 suits our production needs and      to implement ISO 9000.”
provide precision machined                                                            the needs of our customers who


International Management Systems Marketing Inc (IMSM Inc)                                IMSM’s fully trained team of auditors hold recognized IRCA
was founded in 1994 to provide businesses with the practical                          (International Register of Certified Auditors) qualifications.
expertise to add value through quality systems and efficiency.                           As an active member of the British Quality Foundation the
From its base in the UK, IMSM Ltd has developed a strong                              organization is itself continually assessed to ensure it delivers
network in Europe, USA, Canada, South Africa and Australia.                           its promises.

      To date, IMSM has helped more than 5,500 organizations around the world to achieve ISO 9001 certification.
                                                                                                                                                                                                                    ONTARIO ISSUE 2

                                                                                                                                                                                                                  www.imsm.com
                                                                 Building Strong Foundations
                                                                 with ISO 9001:2000
                                                                 Mr Foundation Inc, is a foundation                            confident when using Mr.
                                                                 repair company based in Ottawa.                               Foundation. Our staff is being
                                                                 The company, which has been in                                trained continuously; this has given
                                                                 business for 15 years and employs                             us a safe work environment and an
                                                                 over 20 personnel, covers                                     efficient business that has benefited
                                                                 everything form crack repairs,                                the growth of the company.
                                                                 structural repairs, waterproofing                             Customers are telling us ongoing
                                                                 and Ram Jack, which is a repair                               how professional our company is,
                                                                 solution for building, or homes that
                                                                 are settling. Mr Foundation is the
                                                                                                                               and what a great team of workers
                                                                                                                               we have. We are now continuously
                                                                                                                                                                        DYNAMIC AND PRECISE
                                                                 first dealer to bring the Ram Jack
                                                                 system to Canada.
                                                                                                                               improving our standards, to provide
                                                                                                                               our clients with the highest quality.
                                                                                                                                                                        WITH IMSM’S SUPPORT
                                                                    Mr. Foundation recognizes the                              ISO has provided us with a forward-      Dynamic Precision is a privately-
                                                                 disciplines of quality, health and                            looking view on future business          owned specialized machine shop           “Our customers notice
                                                                 safety and environmental                                      decisions - this has helped us to        based in Ottawa, Ontario. The
                                                                 management as an integral part of                             successfully be the #l Foundation        company manufactures machine             and comment upon the
                                                                 its management function. The                                  repair company in Ottawa."               fabrication in a diverse range of
                                                                 organization views these as a                                    The company chose IMSM because                                                 fact that we have ISO
                                                                                                                                                                        material such as stainless steel,
                                                                 primary responsibility and the key to                         the representative who visited them      aluminum, copper and plastics and        certification...
                                                                 good business in adopting                                     was adept at presenting the benefits     the bulk of the business involves
                                                                 appropriate quality standards.                                of ISO for smaller companies,            fabricating prototype parts. The         …it confirms that we
                                                                    Majella Lecours, Marketing                                 particularly those going through         industries to which the company
                                                                 Director, said that they believed that                        periods of change and expansion.         sells are wide-ranging and include
                                                                                                                                                                                                                 will only manufacture the
                                                                 ISO would benefit the company                                    Majella said of IMSM, "The service
                                                                 because they were expanding rapidly                           that we had from the staff at IMSM
                                                                                                                                                                        medical, printing, structural,           best quality products.”
                                                                                                                                                                        textile, electronic and many other
                                                                 and felt that the quality and                                 was terrific. We are very pleased that   types of manufacturing
                                                                 procedures required for certification                         we are now an ISO certified              organizations within Canada and         manufacture the best quality
                                                                 would assist in their growth.                                 company. This will definitely help us    the United States.                      products."
                                                                    In discussing the advantages                               with the growth of Mr Foundation. I         The company, which was                  Prior to embarking on
                                                                 Majella said, "ISO 9001:2000 has                              would not hesitate in recommending       founded in March 2000, is               implementation, they did not think
                                                                 disciplined our company in providing                          IMSM to other organizations."            committed to high quality service       that they had the time to go
                                                                 the highest quality of service to our                                                                  and production and employs 15           through what they originally
                                                                 clients. Records and procedures are                           www.mrfoundation.com                     highly experienced personnel, most      believed to be a long, painful
                                                                 implemented and recorded. The                                                                          of whom have been in the business       process. However, IMSM set the
                                                                 company runs more smoothly and all                               “It sets us apart from                for more than 30 years.                 process in motion and guided them
                                                                 employees are aware of the                                                                                In order to remain competitive       to a final completion.
                                                                 procedures. It sets us apart from our                            our competition and                   and maintain the best possible             Lorenzo and Blake concluded by
                                                                 competition and helps us make                                                                          professional business structure, they   saying, "We were very impressed
                                                                 realistic goals and find new ways to                             helps us make realistic
                                                                                                                                                                        felt that becoming ISO certified        with the support we received. We
                                                                 achieve these. We are very pleased                               goals and find new ways               would help them to achieve this         have learned that having guidelines
                                                                 with the outcome. Our clients
IMSM ONTARIO IMPACT ISSUE 2B WADDELL DIGITAL MAR2007 REVISION1




                                                                                                                                                                        with the manuals and guidelines         to follow has made us even
                                                                 perceive us as a credible company                                to achieve these. ”                   that had been created for them.         stronger in our organization. In any
                                                                 with quality standards. They feel                                                                         Lorenzo Ferrante, President and      business, upgrading and following
                                                                                                                                                                        Blake Scott, Vice President said,       this is so crucial. Our customers
                                                                                                                                                                        "Our customers notice and               deserve the best service and
                                                                                                                                                                        comment upon the fact that we           products. IMSM has been a great
                                                                                                                                                                        have ISO certification. This is just    help in the process. We were
                                                                                                                                                                        another strength, demonstrating         equally impressed with all the staff.
                                                                                                                                                                        that we strive to provide the quality   They were very friendly,
                                                                                                                                                                        and service that they deserve and       professional, helpful and always
                                                                                                                                                                        expect from our history of business.    accommodating to our needs and
                                                                                                                                                                        Along with our experience and           requests. We would highly
                                                                                                                                                                        professional service, it confirms to    recommend IMSM to any of
                                                                                                                                                                        our customers that we will only         customers/suppliers."


                                                                 Contact: Mike Harnden, 6 Fleurette St. P.O. Box #708, Embrun, Ontario K0A 1W0
                                                                 Tel: 001 613 443-4474                            Fax: 001 613 443-2831
                                                                 Email: mharnden@rogers.com                                   Web: www.imsm.com
                                                                 Designed and produced by Waddell Digital Ltd www.waddelldigital.co.uk

				
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