S PEC IFICATIO NS
Training is given in one day (6
(The content and the duration
of this session can be adapted Series
for a personalized on-site
TARGET AUDIENCE Delegation
People who wish to learn how
to delegate efficiently and
DESCRIPTION COURSE CONTENT
Why Should I Delegate?
This course teaches participants the basic and
DELIVERY METHOD : • Evaluating the realization
essential attitudes and techniques to delegate • What is delegation?
Instructor-led, group-paced, • Why should I delegate?
efficiently. Participants will find out why and how they
classroom-delivery learning • What is the purpose of delegating?
model with structured, hands- should delegate to obtain the results they expect. They • What should I delegate?
on activities • To whom should I delegate?
will also learn to understand the impact delegation has • When should I delegate?
Follow-up available (Optional) on their collaborators, follow up on delegation as
Process: Delegating a Job
required, and implement delegation in their daily work.
• Presenting the delegated job to your
CERTIFICATION • Clarification & validation
OBJECTIVES • Evaluating the request
• Mandate and contract
Allowing the participant to: • Mode of operation
• Acquire tools and techniques that will help them • Validating deliverables
deal with delegation on a daily basis
ACCREDITED BY Understanding the Impacts of Delegation
EMPLOI-QUÉBEC • Know how to anticipate, analyze the situation,
• Motivation and confidence
and prepare their delegations • Recognition
• Motivate and implement the means to ensure the • Highlighting one’s self
• Acknowledging accomplishments
success of delegations
TELEPHONE : • Be comfortable with delegation follow-up and Delegating on a Daily Basis
evaluation. • Setting delegation objectives
EMAIL: • Delegating in a meaningful way
email@example.com • Preparing delegated jobs
WEBSITE: • Presenting a delegated job and negotiating
• Communicating in a motivating way
• Knowing how to listen
• Welcoming and dealing with resistance
• Determining the “rules of the game”
• Coaching a delegated job
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