SHALL I HIRE DOs AND DON’Ts THIS WORKER? I DO ask for a receipt any time your worker shops How To Hire for you. Trust your feelings! Making the right choice is and Supervise not always easy. I DO call your adult protective services agency or police department if you feel you are in danger. Your In-Home I Remember to ask all the questions you want. If in doubt about anything, continue to I DO NOT talk about how much money you have Supportive ask more questions of the worker, the social with the worker. DO NOT talk about your valuable service worker or the person who told you property items and cash. Services (IHSS) about the worker. I DO NOT let your worker sign YOUR name on their Provider I Remember to write down things. If anything timesheet. the worker said sounded odd to you, you I DO NOT sign your worker’s time sheet if you know can check it out with your social service they have not worked those hours. Call your social worker. Remember to write it down so you service worker. do not forget. I DO NOT add your worker’s name to your savings, I Remember, you can interview as many people checking, charge accounts, or any other as you wish. You do not have to hire the first documents. person you interview. I DO NOT add your worker’s name to your SSI, I Remember, you can always change your pension, Social Security or any other check. mind—now or later. I Remember, YOU should pick the worker who Important Telephone Numbers takes care of YOU. I Remember to call your social service worker Provider / Worker ______________________________ immediately, once you hire a worker. If you fire a worker, do the same. Social Service Worker __________________________ Emergency ___________________________________ POINTS TO REMEMBER Police _______________________________________ ONCE YOU HAVE HIRED YOUR WORKER Adult Protective Services ________________________ I It is not okay to be treated badly! Do not let Doctor ______________________________________ your worker mistreat you. I If your worker is not doing his or her job, call your social service worker. Friend or Relative _____________________________ AG uide I If your worker is frequently late, leaves early, or does not report to work, call your social service worker immediately. STATE OF CALIFORNIA HEALTH AND HUMAN Clients FOR I If your worker is hitting you, hurting you, SERVICES AGENCY screaming and yelling at you, or treating you DEPARTMENT OF badly in any way, call your social service SOCIAL SERVICES State Social Services Advisory Board worker immediately. PUB 190 (8/06) Committee on Welfare and Social Services This brochure is intended to provide some guidelines for hiring and WHO ARE YOU HIRING? CAN THE WORKER supervising your In-Home Supportive It is important that you talk to the worker in DO THE JOB? person before deciding to hire him or her. Services worker or provider. You might want to consider the following: It is not easy to show a worker how to do things all the time, especially when you do I Have a friend or relative sit in on the not have the energy to explain what it is that Answers interview. I You may ask to see an identification card with a picture of the worker on it. A driver’ s has to be done. The following questions or observations m a y b e noted before you hire — get t h e To Your Questions license, a Department of Motor Vehicles ID Card, an Alien Registration card, or a C o u n t y E m p l o y m e n t I D Card are all following information from the worker during your talk: examples of such cards. I Previous work—Has the worker done this The following are some of the services kind of job before? that may be available to you through I Write down the worker’s name, birth date, the In-Home Supportive Services and Social Security account number. I Knowledge of job duties—Does the Program: Keep this information in a place where worker know what the job is about? Has you can easily find it. Write down their the worker attended any job training? Ask I Household and heavy cleaning, direct questions about doing the job. Talk meal preparation, l a u n d r y, address and their telephone number. Your social service worker will need this to the worker about what jobs you need reasonable shopping and errands. done, such as cooking, laundry, cleaning, information if you hire this person. bathing, and shopping. If you need I Personal care services, such as feeding, bathing, bowel and bladder I Find out where they live and where and transportation, be sure to see that the when they last worked. Ask for references worker has a valid driver’s license and care, dressing, and other services. from people they have worked for. You insurance policy. I Assistance with transportation for may call and ask what kind of work they performed and if there were any problems I Good health—Make sure the worker does medical appointments and health with the worker. not have physical problems that would related services. keep the worker from taking good care of Please check your NOTICE OF I Ask if the worker lives in the area and you. ACTION for a complete list of services how long they have lived there. This will authorized for you. give you an idea of whether the worker is I Working hours—What hours is the worker familiar with the local facilities or if the able to care for you? Does the worker The In-Home Supportive Services worker needs a lot of help from you to have any other part-time jobs? (IHSS) Program provides assistance to learn the area. Ask a new worker why he eligible aged, blind, and disabled or she moved to this locality. persons who are unable to remain safely in their own homes without I Ask if the worker uses alcohol, tobacco, assistance. While your social service or drugs. worker has the responsibility to assist you in looking for a worker to help, you I Look at the worker’s appearance. Is the should make the final choice on who to worker neat and clean? If this worker will hire and when to terminate services. be cooking meals for you, take a good The following suggestions can assist look at the worker’s hands and fingernails you in carefully choosing your worker. and make sure they are clean.
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