Family's by dfsiopmhy6

VIEWS: 275 PAGES: 16


 inside                    Number One
                                                                                                            Hats off to the Housing Service group.

                           for Social Housing
                           Rok’s position as a leading provider of social
                           housing in the UK was confirmed with its top
                           ranking in a monthly league table of new work
                           won in the sector over the previous 12 months.
                           The table, in the construction magazine Contract
                           Journal, appeared just as Rok was attending the
                           Chartered Institute of Housing’s annual conference
      3 Board Talk         and exhibition in Harrogate.
                           Many of the people who have helped secure Rok’s
                           place as a major player in the market were on hand at
                           Harrogate to meet our customers and suppliers and it
                           is these key relationships that have propelled us to
                           number one.
                           A delighted Kevin Willetts, director of housing and
                           education, said:

    8 Top of the form      “
                           “Two and a half years ago we set out on
                           a journey to become the principal provider
                           of social housing in the UK and it has resulted

                           in us being number one today. I want to thank
                           everyone as it has been a huge team effort.”

                                                                                           dream home
                                                                                           When University lecturer and mother-of-two Sarah
  9 Another Star for Rok                                                                   Turnbull won a £50,000 home makeover in a national
                                                                                           competition, there was only one builder she wanted to do
                                                                                           the work for her. Sarah chose Rok for its reputation and
                                                                                           because she had been impressed by the smartly branded team she
                                                                                           had seen working close to her home in Southsea. Rok’s Solent
                                                                                           office is now carrying out the work which involves major

                           Building Better Lives                                           structural changes to create a new larger kitchen, turn the cellar
                                                                                           into a playroom and install a new staircase. Sarah, who won the
                                                                                           lucrative makeover in BBC Homes magazine, said:“We are
                                                                                           delighted we selected Rok.They have exceeded our expectations
                           Rok is taking part in a major new initiative being piloted by   and are really changing the face of building.They were immensely
                           the UK's leading youth charity,The Prince’s Trust, to support   helpful and professional from day one, really listening to what we
                           unemployed young people by helping them develop their           wanted, and are very reasonably priced”.
                           practical skills and move into employment with the
 12 No Moaner this Liza!   construction industry.The six-week pilot course - Building
                                                                                                  Adding a Rok touch to the Turnbull’s BBC home makeover, the team has
                                                                                                         become part of the family during the eight week project.
                           Better Lives – is being run in London and will help
                           disadvantaged young people change their lives, by giving them
                           work experience in our industry and further support for six
                           months from a Prince’s Trust adviser.

                           Garvis Snook said:
                           “There are huge numbers of kids out
                           there coming out of education and
                           spinning to the edges of society with no
                           real direction. Our industry could do more

                           to bring this resource back into the work
    15 SeeWoo soon         place to have useful careers.”
       Healthy outlook for
       Trust building.

       what the Doctors ordered                                                                                 Waterwise
         Nurses and health staff from Bath and                ‘This exciting new project, part of our
         North East Somerset Primary Care
         Trust joined Bristol Rok to view the
                                                              ongoing relationship with Bath and North East
                                                              Somerset Primary Care Trust, reinforces our
                                                                                                                Beyond Their Years
         start of the remodelling and upgrading               commitment to providing improved and              School children are encouraging people not to waste
         of their building at James Street West.              accessible services which benefit our local       water in the drought affected South East with support
         The £1m project will provide a 24-hour               community’ said Rok area leader,                  from their local Rok Centre. Twenty-six pupils from Crawley
         modern primary health care centre for Bath.          Charlie Scherer.                                  won prizes in a competition to design posters which would be
                                                                                                                displayed with sculptures, also by children, where the council
                                                                                                                would normally have hung thirsty hanging baskets. Doing away
                                                                                                                with the baskets and planters was set to save millions of litres of

                    If you were wondering what had happened to the Millennium Dome,                             water as the worst drought in 100 years continued. Rok
                    it has spawned a look-a-like down on the English Riviera thanks to                          sponsored the competition and provided judges. Crawley’s
                    Rok Torquay who have provided the local Lawn Tennis Club with an                            Malcolm Ward said that the builders had been delighted to be
                    ‘Air Hall’ to cover three tarmac courts.                                                    involved in the Council’s search for an alternative to the usual
                                                                                                                floral riot of colour in the town.
                    The dome is around 51m long, 37m wide
                    and 12m high, allowing for year-round play.
                    Rok’s task included forming a large ring
                    beam to anchor the Air Dome and
                    creating two mini courts for
                                                                                                                New Campus
                                                                                                                Grimsby Institute’s newest campus will be ready for the
                    youngsters. When the time was right,                                                        start of the academic year after Rok Topcon has finished an
                    the specialist contractor arrived with                                                      extensive refurbishment of part of the former Nunsthorpe
                    the doubled skinned dome and the                                                            School. When the school opened back in the thirties it was referred
                    whole structure was up and inflated                                                         to as being ‘ahead of its time’ because of its modern design and
                    within 24 hours! Funding for the                                                            teaching methods. In its new guise, it will house further education
                    project came from the Lawn Tennis                                                           departments offering animal care, construction and horticulture
                    Association and a Sport England                                                             courses. It will also be available for community use of its sports fields
                    Development Grant.Torquay Lawn Tennis                                                       and a hall. Nunsthorpe branch library will be closed and its services
                    Club was founded more than 100 years                                             Air Hall   moved to the new college premises, under a partnership arrangement
                    ago. The nearest clubs with Air Halls are                                        Torquay    between the Institute and North East Lincolnshire Council.
                    Ivybridge and Newquay.

        In the Vanguard
         Improvements in Rok                       training has been given on areas
         Maintenance are continuing                including health and safety and
         apace, with a programme of                employment law.The effect of these
         developments designed to re-              changes on the ground is that
         engineer our core business                performance and customer
         processes, develop our skills             satisfaction continue to improve
         base and to provide the latest            month on month. Neeta Ewart, who

         tools and technology our                  leads the Change Team said:
         people need to do their jobs.             “It has been frantic with so many
         To manage this effectively, a Change      parallel projects but as a team
         Programme has been set up with a          we have managed to introduce
         portfolio of 70 projects. Among its       the change to the Rok Centres
         principal successes are the Rok           and customers in a co-ordinated
         Maintenance website, the linking of       and planned way.
         our systems with those of our             Communication and training are
         customers, new methods of                 vital to success and I hope the
         reporting and weekly reviews.We           Rok Centres have noticed a

         have also successfully launched the       difference with the above projects
         Rok Maintenance Skills Strategy and       and have felt supported”.
  BoardTalk       Highlights include
                  improved operating
    Rok Citizen had a chat with
    the newest non-executive
    member of the board, Ian
                                                     “”                                                                        margin

                                                                                                                                                                                                         City Viewpoint making the news
                                                                                                                                Following the Company’s announcement of results
    Ellis, and asked him about                                                                                                  at the end of March, Rok’s encouraging financial
    his background and what                                                                                                     performance was reported by Growth Company
    experience he would bring                                                                                                   Investor magazine.
    to his role.                                                                                                                Amongst the highlights were the improvement in Operating
    Q – What made you choose to                                                                                                 Margin from 2.9 to 3.5%, Maintenance Division sales growth
        become a surveyor?                                                                                                      of 78%, Building Division Operating Profit growth of 26%
                                                                                                                                and a 16 % improvement in Development Division revenue.
    A – My father and grandfather were surveyors                                                                                The article revelled in Rok’s impressive results, placing a
        in an agricultural practice and my father                     Q – So what brought you to Rok?
                                                                                                                                ‘buy’ recommendation on stock.
        would take me when he went to value                           A – When I was approached and asked if I                  Rok’s position as a leader in its sector was further
        farms and I thought it seemed a great job.                        would become a non-executive director, I              underlined as it was recognised by industry commentator,
        My brother went into the family business                          had a look at the website and it did not              Contract Journal. It stated that Rok won contracts totalling
        so I thought I would go into the                                  seem like the usual construction company. It          £488m in the social housing sector over 12 months, earning
        commercial side. I trained with the                               was obvious that it was more people based             the company first place in its ‘Top 10 by sector’ table. The
        Valuation Office of the Inland Revenue and                        and it had also seen rapid growth which               publication also listed the Company as 10th in its ‘CJ50’, the
        later moved to London where I joined                              was something I had experienced at Trillium           top 50 ‘New work winners’ league table.
        Richard Ellis becoming head of investment                         so I thought I would enjoy being part of it.
        management.                                                                                                             Brokers, Altium, also published a bullish research note
                                                                      Q – How do you see your role?                             describing Rok’s stock as ‘highly compelling’ and reiterating
    Q - You are now chief executive of                                                                                          its ‘buy’ recommendation to the investors. It has a current
                                                                      A – It is tempting to ‘get stuck in’ but that’s not
        Trillium LS, the biggest company of                                                                                     target price of 700p.
                                                                          the job of a non-exec. It is about helping
        its kind. How did that move come

                                                                          with constructive comments without getting
                                                                          too involved in the day to day business. Since        The Daily Telegraph,‘The Market’ Section (25th may 2006)
    A - I was asked to join Trillium when it set up as                    I joined in February I have found that what I
        a new business.The government started                             saw on the website is reflected in what               “Shares in building and construction group Rok rose 18 to 544.5
        thinking about outsourcing its property                           people at the company feel. I was at an               yesterday after a trade journal detailed the company’s success at
        management and Trillium was set up to                             airport the other day and saw a Rok man               winning contracts last year.”
        meet that need.We started with the                                helping passengers in an area where there
                                                                                                                                Altium Securities – ‘Rok - Keep on rolling’ (17th May 2006)
        Department of Work and Pensions looking                           was building work and it made me feel
        after their buildings and services and it grew                    proud to be associated with the company.              Growth of this magnitude is impressive by any measure. However,
        from there; from five people in the beginning                                                                           we still believe that the growth story is far from complete, and
                                                                      Q – What do you do when you are not                       the prospects for the future are as strong as ever.
        to 800 today. In 2000 we were bought by
        Land Securities. I think one of the reasons it
        has been so successful is that we decided                     A – I have five children from two marriages and           Numis Securities - ‘Sector Pick’        (12th May 2006)

        from the outset what our core values would                        the youngest is under three. My young boys            “Given the significant growth prospects on offer at the group over
        be – integrity, excellence, innovation, respect                   think I am a cricketer and a footballer!              the next few years, we believe that Rok should trade on a
        and customer service - and we have stayed                         Good food, good wine, good company and                premium to the sector. Our target price methodology is based
        true to those values.                                             children make life worth living.                      upon a sum of the parts analysis. At 750p, there is a 30% upside

                                                                                                                                from current levels, placing the stock in Buy territory. Rok is our
                                                                                                                                key Construction sector pick within this review.”
      Alighting at Blackpool

                               Rok Development is                                                    The completed
                               carving out a position                                                 Temple Quay

                               as a significant
                               national player with a
                               track record of
                               delivery in its local
                               markets which are
                               growing all the time.
                               Its expansion into the North
                               through the new
                               Manchester office has
                               already proved a success
                                                                                                                                                                              Getting down to some serious golf.

                               with a major pre-sold
                               mixed-use scheme in Leeds                                                                                The second Rok Golf Tour is off to a flying start with
                                                                                                                                        more than £11,000 raised for Wooden Spoon already!
                               and an industrial scheme on
                                                                                                                                        The tour started on a beautiful sunny day for the Brighton,
                               the outskirts of Manchester.
                                                                                                                                        Crawley and Eastbourne offices. Exeter and Torquay followed
                               Latest acquisition is a site                                                                             and next in line were Teesside and Newcastle where the odd
                               close to Blackpool                                                                                       shower certainly didn't dampen any spirits. Generous raffle
                               International Airport where                                                                              prize donations helped Glasgow and Edinburgh teams add an
                               it plans to provide industrial           It also has plans for a 60-bed hotel,                           amazing £2050 to the pot. Everyone who has supported the
                               and office space.According to Stuart     restaurant, offices, warehousing and light                      Golf Tour has been extremely generous and those involved have
                               Longbottom, the site is superbly         industrial units at St Austell. Other                           worked really hard to make these days fun and exciting for our
                               located in an area with huge                                                                             customers and suppliers. London's Golf Day will be at Surrey
                                                                        highlights in recent months include the
                                                                                                                                        National Golf Club, followed by one for Solent and finally
                               potential.At the other end of the        completion of our flagship office
                                                                                                                                        Manchester in September. Each of the winning regional teams
                               country, Rok Development has             development at Temple Quay in Bristol;                          will play in the Rok Golf Final on the Brabazon Course at The
                               completed a retail park at Bodmin        the start of work at Cynergy Park near                          Belfry.The money raised for Wooden Spoon, rugby's charity for
                               and the first phase of an office         Sittingbourne and the purchase of land at                       disadvantaged children and young people, will go towards
                               scheme near Truro.                       Downley Road in Havant.                                         funding capital projects in local communities across the UK.
                           Since the last Rok Citizen, the People
                              Survey feedback sessions have all
                               been completed allowing us not
                                 only to develop some action
                                  plans locally but also to
                                  extract some key themes
                                  evident across the Group as a
                                 whole.As is customary, the
                                RCG has fed back to the
                               Board and according to the
                             People Survey, Rok citizens are
                          confident some action will result.
                Some of the target areas include Training and                                                                                                          Pictured (seated): Natasha Dale,Truro;
     Development; Understanding the Business and its                                                                                                                   Diane Partington, Milton Keynes;
     Objectives and Communication. Under training, there is                                                                                                            Martin Evans, plc; Cheryll Wilkinson,
     a feeling that the Personal Development Review (PDR)
     process is not always being carried out comprehensively
     enough, that health and safety is not covered well in the
     offices and more could be done in terms of praise and
                                                                       Team Photo
                                                                       A recent meeting of the Rok Communication Group provided a
                                                                                                                                                                       Poole and Emmie Prichett-Brown
                                                                                                                                                                       Back: (L-r) Steve Cutland,Torquay;
                                                                                                                                                                       Will Grattan, Manchaster; Kevin Hendy,
                                                                                                                                                                       Plymouth; Dave Akitt,Wakefield;
                                                                                                                                                                       Brian Watkins, Exeter; Alan Chick,
     recognition. Regarding understanding the business, there                                                                                                          Crawley;Tim Joy, Reading;
                                                                       perfect opportunity for a photo so that more people around the
     is a need for clarity on long term plans and changing                                                                                                             Derek Ferguson, Glasgow; Dean Hopkins,
                                                                       group can see who the representatives are from across the UK.                                   Eastbourne; Ian Perry, Brighton (retiring):
     business needs. Communication could be improved
     around areas such as team structure and learning from             Inevitably some in the group are about to finish their two year term of                         Mark Rendall-Tyrell, Grimsby; Matt Tyler,
                                                                       office, others are there as deputies for those who were unable to attend                        Bristol; Lynn Moir, Newcastle; Bel Gulson,
     mistakes.A full list of focus areas can be found on the                                                                                                           London and Adam Neyland,
     RCG section of the company intranet, Roknet.                      and yet others are newcomers. It is therefore just a snap shot in time                          Brighton (succeeding)
                                                                       but it does give an indication of the people who are prepared to give up
     Preparatory work has already begun for entering the
                                                                       their time to the role of representing their colleagues’
     Sunday Times100 Best Companies To Work For
                                                                       interests at work.
     Competition and the RCG is continuing its link with the
     project team responsible. Indeed, conclusions from our
     People Survey will go some way to influencing the areas

     that team should address.
     Finally, a re-branding of the RCG is underway and in
     conjunction with this, we have introduced separate
     ‘regional’ meetings.These smaller gatherings will provide

     an opportunity to air specific local or regional issues
     with our Regional Leaders, the key points of which can
     be addressed at the main RCG meetings. I would
     encourage support for these meetings as they represent
     a new approach - one that we will have to adopt as
     Rok’s growth continues.
                                                                    Alaric Neilson, a senior engineer
                                                                    with Rok in Manchester, is happy to
     Martin Evans, chairman RCG
                                                                    recommend the Busy Bee childcare
                                                                    voucher scheme promoted by the
                                                                    RCG to his colleagues. He and his wife
                                                                    spend £486, which comes out of their

    editor’s                                                        salaries before it is taxed, on vouchers
                                                                    which are then given to their chosen
                                                                    provider of childcare. Alaric says the
                                                                                                                     Rok Communication Group has elected a new
                                                                                                                     chairman to succeed Martin Evans when his term of
                                                                                                                                                                                                            Chairman Elect

               Doesn’t time fly when you’re enjoying                system could not be simpler and can              office comes to an end. Chairman elect is Derek
               yourself! Half the year has gone already             save people up to £1000 a year. He               Ferguson, Maintenance Team Leader in Glasgow. Derek has
               and it is time for another issue of Rok                                                               been with Rok two and a half years having joined as a
                                                                    adds that even if someone’s nursery or
               Citizen where we can take a look at what                                                              building manager. He quickly became involved in the
                                                                    childminder is not registered with Busy          maintenance side of the business and is now a team leader.
               everyone has been busy doing since the
               last one.There is plenty to write about              Bees, who run the scheme, it is a                Before that he had worked for a number of construction
               from the news that we are now the                    simple procedure to do so. If you need           companies in the west of Scotland. He has been married to
               leading provider of social housing in the            to know more visit                               Lynne, a primary school head, for 19 years and the couple
                                                                                           have three boys. He enjoys watching football and doing up
               UK to the contributions individuals are
                                                                                                                     the family home which is 200 years old. He has just started
               making to their own local communities
                                                                                                                     playing golf again. Of his future role, he says he hopes he can
               with fund-raising and voluntary work.                                                                 fill Martin’s shoes and is looking forward to raising the profile
               Reflecting some of the Group’s current focus                                                          of the RCG as well as the Scottish side of the business.
               areas we have some new sections this time
               for news on Health and Safety and the
               Environment. If you have any comments on
               the contents of this                                                                                       Wessex regional leader Chris Hyde and
               issue or any
               contributions for the
                                                                      AHundredBest                                      Cheryll Wilkinson with Rok’s Sunday Times
                                                                                                                         100 Best Companies To Work For Award.

               next one please send                                    By jumping 27 places to feature at      components of a successful
               them to me.                                             number 71 Rok became the                workplace. Results showed that
                                                                       highest placed national building        81% of those questioned believed
                                                                       company in the mid-sized                in Rok’s values and 75% expressed
               You can email
                                                                       companies list.The list is compiled     their excitement about its future.
                                                                       by Best Companies based on              People believed they could make a
               write to                                                responses from a randomly               valuable contribution to the
               Vicky Banham at Rok Centre,                             selected sample of employees to a       success of the business and had                      Rok proved it was a top place
               Equity House, Blackbrook Business Park,                 specially designed survey.              confidence in the abilities of their                 to work when it appeared for
               Blackbrook Park Avenue,Taunton TA1 2PX.                 Respondents are asked to rate the       team mates. Rok was a fun and                        a second year in the Sunday
                                                                       company in a series of questions        exciting company to work for,                        Times ‘100 Best Companies
               Tel: 01823 446024
                                                                       on eight areas making up key            according to 78% of employees.                       To Work For’ List.
                                                                                                                                                                                                    Stephen Holloway
                                                                                                                                                                                                   looking for reptiles

5    Caption left to right: Rok staff, Emma Keay, area leader
     Steve Allen, and Lindsey Barwick


                                                                                                                                                                                                                            Building for a Better Environment
                                                                                                                                                                     The boom in construction offers huge
                                                                                                                                                                     scope to create new habitats for wildlife if
                                                                                                                                                                     the industry works closely with
                                                                                                                                                                     environmental experts to make the most of
                                                                                                                                                                     the opportunities, according to Dr Stephen
                                                                                                                                                                     Holloway of Devon Wildlife Consultants.
                                                                                                                                                                     Speaking at a seminar organised by Rok, he
                                                                                                                                                                     said that building was not necessarily bad
                                                                                                                                                                     news for animals, birds, insects and plants
                                                                                                                                                                     but it was crucial that architects, developers
                                                                                                                                                                     and builders engaged with environmental
                                                                                                                                                                     professionals at the very outset of a
                                                                                                                                                                     project if they wanted their development
                                                                                                                                                                     to be sympathetic towards and even
                                                                                                                                                                     enhance biodiversity.

                                                                                                                            Rok area leader in Teesside,
                                                                                                                            Steve Allen, said
                                                                                                                                                                 “   “Much of our countryside has been
                                                                                                                                                                     polluted and damaged by industrialised
                                                                                                                                                                     farming methods and the countryside
                                                                                                                                                                     can be dominated by endless tracts of

                                                                                                                            “We want to get our
      World Environment Day                                                                                                 people thinking about                    technically green fields but fields that
                                                                                                                                                                     are often low in biodiversity. Our
        World Environment Day saw an                                     was filled throughout the day to                   the impact we have on                    greenbelt land, strongly protected
        initiative designed to get everyone                              illustrate exactly how much waste was              the environment every                    against development by planning policy,
        thinking about how much paper is                                 being produced daily.The results were              single day rather than                   is often inappropriately managed and of

        thrown away by Rok sites and                                     sent to our War On Waste team and                                                           low wildlife, landscape and recreational
                                                                                                                            on a one –off occasion.
        offices. There was also an article on a                          hopefully helped to make everyone                                                           value,” said Dr Holloway.
        ‘green’ topic every day of that week on                          think about ways of reducing the                   By only having one bin
        the company’s intranet Roknet. On                                amount of paper used and recycling                 in the Rok office for
        ‘One Bin Day’, those participating took                          more of it. Research shows paper usage             the day, people could
        away individual bins and replaced them                           is actually rising by around 20% every                                                                                            Jane with her
                                                                                                                            see just how much                                                            ‘rescued’ water.
        with a single large bin.The weight of                            year, with the average office worker
                                                                                                                            waste was being

        the large bin was recorded in kilograms                          using approximately 50 sheets of paper
        and multiplied by how many times it                              every day.                                         produced.”
                                                                                                                                                                                    Jane’s Got
                                                                New Centre at Village Heart                                                     With a sizeable
                                                                relationship between the village      store and PO, doctors’ surgery,           garden and vegetable
                                                                of Blisland in Cornwall and           internet café, tea room and               patch, Rok Supply Chain
                                                                Rok’s Truro team.The village          workshops.The finished building           Director Jane Gibbs was keen
                                                                had most of the funds and             is a stunning combination of
                                                                                                                                                to come up with ways of saving water even before the
                                                                planning permission for an            larch wood cladding and local
                                                                                                                                                hosepipe ban was imposed in her native Sussex.
                                                                Amenity Centre but no builder.        stone.A water tank harvests
                                                                                                                                                She already had six water butts but with her new role as
        A chance phone call to Rok’s                            Step forward Rok ready to start       rainwater for use in the toilets
                                                                                                                                                chairman of the company’s Positive Impact Team which looks at
        Press office, to see if the                             work on the centre and keep           and outside taps while inside,
                                                                the Post Office running in the        underfloor heating heats water            ways of helping the environment, she was on the look out for a
        company could advise a local
        community on temporary                                  meantime.The good news didn’t         by circulating it through pipes           greener approach to a whole range of daily activities.
        housing for its Post Office                             end there. Rok used local             buried 80m deep in the ground              It occurred to her that running her hot tap until it actually
        during rebuilding, saw the                              labour and eco-friendly               and a Monodraft windcatcher                 became hot was wasting water. So now instead of letting it
        beginning of a fruitful                                 materials for the new village         provides natural ventilation.                 flow freely down the drain, she collects it in bottles and
                                                                                                                                                       stores it for use on her plants. Our picture shows
                                                                                                                                                          how much she collected in this way during
                                                                                                                                                               just a month – food or rather water
    Everton                                                           Rok’s project manager
                                                                      Dave Gore (left) with
                                                                      Mike Turton, managing
                                                                                                                                                                            for thought?

    ECO HOMES                                                         director of Aldbury Housing.

    Work is progressing on an eco-friendly
    residential development in Liverpool. The                                                                                                              do you have any
    £5.7million Green Brow development consists of 54
    homes being built in five blocks by Rok for Aldbury
    Housing on the site of the former John F Kennedy
    Heights tower block, at Everton Brow, Everton.
                                                                                     covered parking space for cycles. Rob Bath,
                                                                                                                                                 Our business doesn't exist in isolation - our employees,

    The scheme will include one, two and three-                                      regional leader for Rok in the North West, said:            customers, suppliers, local communities and the environment are
    bedroom terraced homes and apartment blocks,                                     “This development will be eco-friendly as well              all affected by what we do and how we do it. Rok’s Positive
    in the first of three phases that will eventually                                as encouraging a community feel to the area                 Impact team is working to foster a responsible approach
    provide more than 150 new homes. Among its                                       and promoting healthy lifestyles. Many of the               throughout Rok towards keeping our people safe and fulfilled,
    green credentials are the use of timber as a                                     features will help residents to save money on               being good and caring neighbours and leaving our environment in
    primary material, high levels of insulation, low                                 their bills. Green Brow is an exciting                      better shape than we found it.The team is chaired by Jane Gibbs
    energy lighting and rainwater harvesting.There                                   development and we are very pleased to be                   and if you have any comments or contributions, she would like to

    will be pedestrian routes through the                                            working alongside Aldbury Housing and ID                    hear from you.
    development to encourage journeys on foot, with                                  Partnership to bring it to fruition.”
          Shaun helps launch
                               New head of health and safety, Shaun Davis,            MOD, Central Government, London
                               was guest speaker for the launch of a new              Underground and for the last eight years at
                               approach to behavioural safety at the Institute        Balfour Beatty. He is supported by Harry
                               of Directors in London.An audience of senior           Richardson, London; Steven Broom, South East;
                               health and safety professionals learned that Safe      Phil Baker, South West; Calum Cameron,
                               Organisation - launched by Pivotal Performance         Wessex; Peter Hardy, North and
                               and PsychaLogica – aimed to improve                    Dave Thompson, North West. A regional
                               organisations’ safety performance through              safety adviser for Scotland is being recruited.
          new approach

                               behavioural change rather increased systems
                               and processes. Examples of behavioural safety in       Away from work, Shaun helps with children’s
                               practice were provided by Shaun and by Ian             fitness and with the rehabilitation of young
                               Burke, Group Safety Manager, Nestlé UK.                offenders. In addition he enjoys other
                                                                                      activities such as swimming, cycling, squash

                               Shaun said:
                               “It was encouraging to see so many senior              and scuba diving.
                               colleagues at the event.This clearly
                               indicates that behavioural safety is now
                               higher on the director’s agenda than three                                                                            Actions
                               years ago.The attendees took an active
                               interest in the day and I received a lot of
                               feedback on how beneficial it was for
                                                                                                                                                     SPEAK LOUDER
                               them to hear the practical solutions                                                                                   A number of Northern Rok businesses have
                               rather than just the theories. “                                                                                       benefited from the help of one of UK’s leading
                                                                                                                                                      learning organisations to provide a highly
                               A Fellow of the Institution of Occupational                                                                            innovative form of health and safety training.
                               Safety and Health (CFIOSH) and a Chartered                                                                             Rok regional leader for the North West, Rob Bath
                               Safety and Health Practitioner, Shaun heads a                                                                          and health and safety manager Dave Thompson,
                               newly expanded team at Rok. He brings a                                                                                brought in CragRats who specialise in using theatre
                               wealth of experience in the building,                                                                                  and interactive coaching techniques. Rob and Dave
                               maintenance and refurbishment sectors to his                                                                           worked with CragRats to develop health and safety-
                               new position having previously worked for the                                                                          centred scenes relevant to the construction industry.
                                                                                                                                                      The scenes and workshops were then performed by
                                                                                                                                                      a team of CragRats actors followed by discussions.
                                                                                                                                                      The main aim was for all Rok people to take
        Taking the message on the road                                                                                                                personal responsibility for their own safety and the
                                                                                                                                                      safety of those around them.

        In a move applauded by the                   was refreshing to see companies               The tours will feature interactive                 Rob Bath said: “Delivering training in this way
        Health and Safety Executive,                 working together to improve the               demonstrations of safe-lifting                     removes the monotony of slide shows and gets

                                                 “ ”
        Rok is working with Midas                    working environment for everyone.             techniques,working at height and                   everybody involved right from the start.
        Property Services (UK) Ltd to                “We need to get the message                   protecting hands; as well as giving                Throughout the sessions, people remain
        put good health and safety                   across that everyone is responsible           people an opportunity to test their                energised and the active participation creates a
        practices at the top of the                  for making sure we all get home               hearing, stress and blood pressure.                real bond with colleagues. A few shocks, a few
        industry’s agenda.                           safe and well each and every day,”            Rok and Midas will be joined for the               laughs, and even a few tears triggered by brilliant
                                                     he said.                                      tours by representatives from the                  actors, brings home the true impact that safety
        Both companies will be taking the

                                                                                                   Department of Work and Pensions,                   can have on someone’s life, and the importance
        health and safety message to sites and       Paul Barber, Managing Director of                                                                of the issue is conveyed in an inspirational and

                                                                                                   for whom they both worked on the
        projects across the South of England         Midas Property Services (UK) added:                                                              ingenious way.”
                                                                                                   £2.2 billion Job Centre Plus

        with a series of ‘White Van’                 “Campaigns like this are great
                                                                                                   refurbishment programme which is                   Matt Cleve, senior facilitator at CragRats, said:
        roadshows as part of the HSE’s               because they encourage
                                                                                                   now being used as a model in best                  “We are delighted to be invited to work with
        Working Well Together Campaign.              commitment and a pro-active
                                                                                                   practice by the government.                        Rok to deliver a programme to motivate and

        John Samuel, Operations Director at          approach from the whole project                                                                  inspire people to think differently on Health and

        Rok, welcomed the initiative saying it       team at every level.”             Rok’s John Clarke (right) who has been instrumental in         Safety . It is more than simply ticking boxes, it’s
                                                                                             getting the show on the road with campaign manager
                                                                                                      Tim Shambrook and Perry Osborne of Midas.       about saving lives”.

                                                                                                                                                  Safe way to Raise Funds
                                                                                                                                                  Hospice appeals officer
                                                                                                                                                  Edwin Matthews with
                                                                                                                                                  James Barker and Scott

    5                                               Silver for Wakefield
                                       Rok’s Yorkshire office has received a second successive Silver Award
                                         from the Royal Society for the Prevention of Accidents (RoSPA).Acquired by
                                           Rok last year, Lemmeleg already held a Silver Award and has now repeated its
                                                                                                                                                    When Leigh Sports Village adopted Wigan and Leigh
                                                                                                                                                    Hospice as its nominated charity, there were some novel
                                                                                                                                                    fundraising ideas. First there was a karting event -
                                                                                                                                                    involving teams from Rok and other companies
                                       success as Rok Lemmeleg. Elsewhere, the South East businesses are celebrating a ninth                        associated with building the village -which raised £3,500.
                                      successive Gold Award while some of the older Rok businesses have gained President’s                          Then Rok joined up with sub-contractors at the site and
                               Awards from the society for a run of Gold Awards. Commenting on the news from Wakefield,                             pledged cash for every week the development remains
               Peter Hardy,Yorkshire health and safety leader for Rok, said: “This award is a recognition of the fact that                          free from safety incidents and in a just a few weeks a
                   everybody has bought into the health and safety ethos of the company, across all of our sites                                    further £2,500 had been levied.Team Leader James Barker
                         and at all levels of the company.This consistent adherence to health and safety                                            and site manager Scott Parkinson handed over the
                                regulations means we have an excellent record, which has been                                                       cheque and visited the hospice.They said: “The hospice
                                                                                                                                                    was bright and cheerful and we were very impressed.
                                                          celebrated by RoSPA.”
                                                                                                                                                    We are delighted to support such a worthy cause.”

                                                                                                                      According to Maria Simmonds, MD of international acoustic, smoke
                                                                                                                      and fire containment specialist, Lorient, her company’s appointment
                                                                                                                      of Rok to build its new premises was ‘probably our most important
                                                                                                                      decision.’ Writing in Lorient’s newsletter, she goes on to say that the
                                                                                                                      chemistry in a team of people working together under pressure and
                                                                                                                      to tight deadlines and budgets cannot be overestimated. “Before
                                                                                                                      long the Rok team and Lorient were forging a very strong
                                                                                                                      partnership,” she says paying tribute also to the way the Exeter
                                                                                                                      office pulled together with the architects Kensington Taylor;
                                                                                                                      engineers Willocks and Mitie to make Lorient’s dream a reality. Even
                                                                                                                      before work began, staff from Rok and Lorient gave up their free
                                                                                                                      time to assist with installing bat boxes on the site and spread
                                                                                                                      mowings’ to enhance the area’s important heathland habitats.
                                                                                                                      Heather and gorse seeds from the site have been used to help
                                                                                                                      restore bare and damaged areas of the heathland.

                                                                                                                              Keeping Connected
                                                                                                With upward of 600 building sites in operation at any one time, keeping
                                                                                           them all connected to the outside world using the best available technology is
                                                                                        naturally a challenge for Rok’s IT team. Now IT director Richard Gifford has centralised
 Olympian makes the cut                                                              the process by which sites are connected, rather than having each site manager making his or
                                                                                     her own arrangements.The move is adding huge value; reducing costs by 30 percent and

  Cathy Partington, Rok’s Project Manager at                                          increasing service by 20 percent. So far about a fifth of sites are using this arrangement and
  Leigh Sports Village, rubbed shoulders with       “This is a really good               the numbers are growing. "It was ad hoc before with site managers buying services
  Paralympic silver medallist Chris Pugh when       local community project,                from a range of suppliers in the absence of a group-wide solution," said
  he attended the Turf Cutting Ceremony for         with a fantastic Rok Team                     Richard. His answer was a virtual network operator, Sirocom, which he
  the swimming pool there.                          who are totally committed to                          commissioned to provide the connectivity and Tiscali
                                                    making the whole of the Sports                                      provides the internet access.
  Chris, a local lad and butterfly swimmer, won

                                                    Village project a success”. said Cathy
  a silver medal at the Sydney Olympics as part
  of the hugely successful Great Britain team
  who collected the most medals in the pool - 62
  in total - and came third behind Canada and
  Spain for the number of golds.
                                                    The shell of the Leigh East Clubhouse is
                                                    complete and work is now beginning on the
                                                    Sports Hall and Pool.
                                                                                                                           Time Capsule
                                                                                                                            for new look library
                                                                                                                                                                 Truro office joined in a
                                                                                 Darren Gunn prepares to seal the

    what is a                                                                    time capsule under St Ives Library                                              ceremony to mark the
                                                                                                                                                                 official handover of the
                                                                                                                                                                 library at St Ives, which it

 One of our shareholders raised the subject of jargon at
                                                                                                                                                                 refurbished for the
                                                                                                                                                                 County Council, by
                                                                                                                                                                 sealing a time capsule
                                                                                                                                                                 under the tiled floor of
 the last AGM and it is true that lots of new words have                                                                                                         the reception area.
 crept into our industry that not everyone understands.                                                                                                          Also present was the
 One such is ‘framework’ and       dispensing with open market                                                                                                   Mayor, councillors, library
 Rok Citizen asked our resident    competition. Customers can use                                                                                                staff and local school
 frameworks expert Gavin           them to obtain services that are                                                                                              children.The capsule,
 Fraser, who has probably done     tailored to their needs.                                                                                                      which will be re-opened
 more than anyone to help Rok      Frameworks usually have large                                                                                                 in 25 years time, contains
 win them, to explain.             annual values and run for a                                                                                                   artwork from by the
                                   number of years, typically                                                                                                    children, information on
 Framework agreements are long                                                                                                                                   the 19th century library
                                   between three and seven.
 term relationships often based                                                                                                                                  and copies of local
 on continuous, measurable         The one-off nature of this                                                                                                    newspapers.
 improvement.They enable           method of choosing a company

 customers to negotiate a series   to provide building services
 of previously undetermined        means customers can examine              “We’re delighted to have had the opportunity to transform this wonderful building, improving
 projects with one or more         thoroughly the ability of the            and adding to it to provide a really important resource for the local community. Main feature of

 chosen service provider.They      company and its suppliers to             the new look building is a modern barrel extension which houses a relaxation area with a
 reduce the risk to customers of   bring real benefits for them.            coffee machine and newspapers on the first floor.” said Rok contracts manager Darren Gunn

                                                                                   There has been a lot of activity                         Such comings and
                                                                                   since the last issue of Rok Citizen                      goings have not
                                                                                    in terms of office openings and                         been restricted to
                                                                                     relocations. Bristol Development has                   the South. In
                                                                                     ‘gone up in the world’ with a move to                  Yorkshire the
                                                                                     larger office on the ninth floor of                    Wakefield office has
                                                                                      Clifton Heights, where the team now                   a new look in a new
                                                                                      has views to rival the those from the                 building and there are
                                                                                      Southampton office.                                   now Rok offices in Preston and
                                                                                     Redruth office has upped sticks and                    Leeds. It is fair to say, with the exception of
                                                                                     shifted to Truro where we used to                      Wales, Scotland and East Anglia that where
                                                                                     have a base and into smart premises                    ever you go in the UK you are not far from a
                                                                                    which have been given the Rok                           Rok office or the chance of passing a Rok van
                                                                                    treatment complete with a stunning                      so next time you’re travelling out of your area
                                                                                   photo on the whole of one wall of the                    why not call in to your nearest Rok office as I
                                                                                   Cornish coast.                                           am sure you will receive a warm welcome.
                                                                                                                                                                                                                           Succeeding by Degrees
        Top of the Form
                          Customer leader Melissa Barber with pupils
                          from Charlton Mackrell School.

                                                                                                                        5                                                 When Caroline Leeson, Regional Supply
                                                                                                                                                                          Chain Manager for London, graduated as
                                                                                                                                                                          a member of the Chartered Institute of
                                                                                                                                                                          Purchasing and Supply (CIPS), she was
                                                                                                                                                                          presented with her degree by president
                                                                                                                                                                          of the CIPS – none other than Rok’s own
                                                                                                                                                                          Supply Chain Director, Dr Jane Gibbs.
                                                                                                                                                                          The graduation ceremony in Nottingham
                                                                                                                                                                          saw more than 250 people, from all over
                                                                                                                                                                          the world, collect their degrees.The CIPS
                                                                                                                                                                          has some 40,000 worldwide members and
                                                                                                                                                                          study for the qualification, which has been
                                                                                                                                                                          accredited as an honours level degree, takes
                                                                                                                                                                          up to four years (part-time) to complete.

                          Taunton office won prizes in two                             wrote agents’ particulars for their houses They even
                          categories at the Somerset Linx                              learned learned construction words and phrases in
                          Education Business Awards for its work                       French! The second award, for outstanding
                          with schools in the local community.                         contribution by a business to education, was given in
                          One award was presented jointly to Rok and                   recognition of all of the community work Rok has
                          Charlton Mackrell CE Primary School after a teacher          done with local schools over the past year. It
                          from the school spent a placement day with Rok               included work with CITB,Young Enterprise and
                                                                                       Business Dynamics as well as projects with schools.
                 Support For
                          during which where she visited a site. Back at
                          school, she took construction into every subject on          Rok hosted students on work experience, took part

                          the curriculum, from Art and Design Technology -             in business and industry days, carried out a primary
                          where the children made scale model houses - to              programme with Young Enterprise and attended

                                                       English where they              various careers events.
                                                                                                                                                                          Tim Thompson (left) with three local residents
                                                                                                                                                                          in the cab – and Tom Titherington (right)

                          Library’s                                                                                                                                       Award-winning
                                                                                                                                                          Winning Ideas

                Stamp Of Approval                                           First winner of the Rok Green Award is Newcastle site
         The Jubilee Library, built by Rok in Brighton has won
        another award – this time for being the country’s most
                                                                              manager Ray Poole who came up with a scheme for
                                                                                recycling all the cardboard and packaging that comes with                                 Scheme off the
       energy efficient public building. In the ‘Building of the Year’
       category of the Ethical Awards, launched this year by The
                                                                                 kitchen and bathroom fittings. Rok Newcastle uses a
                                                                                  depot to store the units before installing them in the
                                                                                  homes it is upgrading and was paying £200 a week to
                                                                                                                                                                          Drawing Board
   Guardian and Ecover who make ecological cleaning products, the
                                                                                   have the packaging taken away in skips.There were                                      A housing scheme that won an award
library caught the imagination of the judges.They were impressed by
  the way this relatively inexpensive and understated public building             costs to the environment too in terms of transport                                      before a brick was laid is now coming
   brings a new civic pride and sets a sustainable tone for the area's            and landfill.That was when Ray decided there had to                                     ‘out of the ground’ and is set to
     wider regeneration. It also represents a smart local response               be a better way. He hired a baler at £68 a week to                                       change the face of Southwark
        to climate change. Instead of depending on mechanical                  compress the waste into cardboard and plastic bales that                                   Council’s Bermondsey Spa
              systems of heating and cooling buildings, this                  could be sent for recycling in one trip and make money!                                     Regeneration Area. The plans scooped a
               project is about relearning the old science                                                                                                                Housing Design Award in 2005 for
                          of natural ventilation.                                                                                                                         architects Levitt Bernstein, developer Hyde
                                                                                                                                                                          Housing Association, builders Rok and
                                                                                                                                 Maintenance Leader
                                                                                                                                                                          planning authority London Borough of
                                                                       Support for                                               Tony Parnell said:

                                                                                                                                                                          Southwark. It impressed particularly with
                                                                                                                                 “Cricklepit Mill is a
                                                                                                                                                                          the way it will embrace St James Church, a
                                                                         Wildlife                                                fascinating site and the
                                                                                                                                 plans for it will result in
                                                                                                                                                                          local landmark, as a focal point. Phase one
                                                                                                                                                                          will provide 211 apartments and

                                                                         The Building and Maintenance
                                                                                                                                 a regeneration project
                                                                                                                                 of which Exeter can be
                                                                                                                                 proud.We look forward
                                                                                                                                 to our ongoing
                                                                                                                                                                          maisonnettes in two eight-storey buildings.
                                                                                                                                                                          The work forms part of a much larger
                                                                                                                                                                          regeneration project led by Southwark
                                                                                                                                                                          Council within one of the most
                                                                          teams from Rok Exeter have                             relationship with the
                                                                                                                                                                          disadvantaged areas of the Borough.
                                                                           followed the example of their                         DWT and helping their
                                                                            colleagues in Rok Development                        work through our close

                                                                                                                                                                          Rok’s Jasper Akerman said: “This is the
                                                                            and become supporters of the                         ties as corporate                        kind of partnership project with which
                                                                            Devon Wildlife Trust (DWT).                          supporters.”                             Rok loves to be involved, helping build
                                                                            To mark the move, some of the team                                                            sustainable communities which will
                                                                             were given a tour of the historic Cricklepit Mill where Rok has                              benefit local residents. We’ve worked
                                                                              been clearing the site in readiness for its transformation into a                           with The Hyde Group on a number of
                                                                              new headquarters for DWT.They were also presented with a                                    occasions and have been able to bring
                                                                             certificate acknowledging their support.                                                     that knowledge, and our extensive
                                                                             The new HQ will be constructed using eco-friendly materials                                  experience in the social housing sector,
                                                                            and with the latest energy-saving technology and the Mill’s                                   to the preparation of the specification
                                                                            ancient water wheel will be restored to its former working                                    for these new homes”.
                                                                             glory with the potential to grind once again.The interpretation
                                                                             centre aims to provide an area with running water, birdsong                                  The first two blocks which will emerge at
                                                                             and wild flowers, offering a place of rare tranquillity in the                               Bermondsey Spa will meet the Eco Homes
                                                                              heart of the busy city centre.                                                              very good standard and incorporate the
                                                                                                                                                                          ‘Lifetime Homes’ concept – which means
                                                                                Pictured with the water wheel in the background are DWT corporate                         their initial design can be readily adapted
                                                                                relations officer Tracy Ebrell,Tony Parnell, DWT communications officer
                                                                                Dave Ireland and Rok regional customer leader Sarah Walkup                                to take account of occupants future needs.
Scott Dann, British Commonwealth Middleweight Boxing Champion, presents Katy Mountjoy with her certificate.

                                                                                                                                                                                                                                                                                                                               5     5
                                                                                                              What Katy Did

                                                                                                                              Katy Mountjoy, an estimating
                                                                                                                              assistant, won an award for Best
                                                                                                                              Progress in the Level 3 BTEC
                                                                                                                              National Certificate in
                                                                                                                              Construction from her college.
                                                                                                                              At a ceremony in Plymouth
                                                                                                                              College, Katy was the only
                                                                                                                              female among 28 students who
                                                                                                                              received awards.These were
                                                                                                                              given to the top students in each
                                                                                                                              year across a number of courses
                                                                                                                              including plastering, woodwork
                                                                                                                                                                    Best in the South West                                                                                                  Pupils and teachers at Nover’s Lane
                                                                                                                                                                                                                                                                                          School, Bristol featured on the cover of
                                                                                                                                                                                                                                                                                             Rok’s award winning Annual Report

                                                                                                                              and plumbing.                          Rok’s Annual Report has won an             Marriott Royal Hotel along with Vicky                       Sponsored by Allied Irish Bank in
                                                                                                                                                                     award for its content and design.          Banham and Leigh Johnstone of The                           conjunction with the Western Daily
                                                                                                                              Katy received a certificate, a
                                                                                                                                                                     Ten judges selected Rok as winner          Design Stable. Rok was presented with                       Press, the event was well attended and
                                                                                                                              cheque for £50 and two books
                                                                                                                                                                     of Best Annual Report Design &             an engraved blue glass decanter as a                        hosted by former ITV West anchorman
                                                                                                                              on construction topics. She
                                                                                                                                                                     Presentation and Communication             category winner and also collected                          Richard Lyddon.The audience heard
                                                                                                                              attends college one day a week
                                                                                                                                                                     of Information at the third annual         commendations in two other                                  that Rok’s annual report had
                                                                                                                              and gained Distinctions in all the     South West Financial & Corporate
                                                                                                                              units of her course during the                                                    categories – Best Use of Electronic                         demonstrated the best look and layout
                                                                                                                                                                     Communications Awards.                                                                                 and shown clarity and transparency of
                                                                                                                              first year and her second year.                                                   Communications and Best SW
                                                                                                                              Her next step is a three year          Company Secretary Julian Turnbull          Chairman/Chief Executive                                    information. It was described as a ‘must
                                                                                                                              degree in construction.                attended the Event at the Bristol          Communicator of the Year Award.                             read’ annual report.

5     Rok has been awarded a star by Best Companies for ‘Very
      Good’ practice in the workplace and the way it engages with its
      people. Best Companies Accreditation, which was launched in
                                                                                                                 Another Star For Rok

                                                                                                                                                                                        practices and great leadership,
                                                                                                                                                                                        as defined by their own employees.
                                                                                                                                                                                        Every organisation completing the Accreditation
                                                                                                                                                                                                                                         Jonathan Austin, CEO of Best Companies presents a Star
                                                                                                                                                                                                                                                     to Rok’s Sue Flavin (left) and Vicky Banham.

                                    London with Gordon Ramsay as
                                                                                                                                                                                        process is given a score which defines whether or
                                            guest speaker, was developed

                                                                                                                                                                                        not it achieves 'Star Status'. Stars range from One
                                                to acknowledge
             Highly Commended                                                                                                                                                           Star (Very Good), through Two Stars (Excellent) to
                                                    and reward
                                                                                                                                                                                        Three Stars (Exceptional).
     New building work at Gratnor Farm                organisations that
   near Newton Abbot earned Rok Exeter                  provide excellent                                                                                                               Scores for this year were based on employees’
    a ‘highly commended’ in the domestic                 workplaces,                                                                                                                    responses to 16 key questions in the survey completed
dwelling category from Devon Building Control             excellent                                                                                                                     for the Sunday Times 100 Best Companies to Work For List
Partnership at the 2006 ‘Built-In Quality’ Awards.        workplace                                                                                                                     in which Rok came 71st.
               Brian Berman,Teignbridge Council Executive

              Spokesperson for Planning and Housing Strategy,
               said: “It is clear the Awards provide well-
                   deserved recognition to those who                                                                                                                Riverside Mill Wins Awards                                                                          Advantage SW
                      are setting standards for the
                           industry in the region.”
                                                                                                                                                                   Improvements to a Grade II Listed Mill in Bovey Tracey for The Devon Guild
                                                                                                                                                                     of Craftsmen won the accolade ‘Heritage Project of the Year’ at the annual
                                                                                                                                                                                                                                                                        Takes Gold
                                                                                                                                                                                                                                                                         Rok’s partner on a number of housing
                                                                                                                                                                       Michelmores and Western Morning News Commercial Property Awards.
                                                                                                                                                                                                                                                                         projects in the South West, Advantage
                                                                                                                                                                                                                                                                         SW (ASW) has won a Gold Award
                   Photo: Carol Ballenger

                                                                                                                                                                                                                                                                         from the Housing Corporation.
                                                                                                                                                                                                                                                                         A ceremony at London’s Globe Theatre saw
                                                                                                                                                                                                                                                                         five awards made in the first presentation of
                                                                                                                                                                                                                                                                         its kind by the corporation with one going
                                                                                                                                                                                                                                                                         to Advantage SW for Innovation In
                                                                                                                                                                                                                                                                         Procurement. As a winner, ASW will be given
                                                                                                                                                                                                                                                                         a grant to spread the word about what it
                                                                                                                                                                                                                                                                         has achieved with its partners including Rok.
                                                                                                                                                                                                                                                                         Making up ASW are Ocean Housing, South
                                                                                                                                                                                                                                                                         Somerset Homes, Devon and Cornwall
                                                                                                                                                                                                                                                                         Housing and North Devon Homes. Rok has
                                                                                                                 Rok’s £1 million scheme to refurbish Riverside Mill created       One of the judges, Judith Mullarkey, said that more and                               framework agreements with all four. Among
                                                                                                                 a new gallery, extended crafts shop and roof terrace cafe.        more buildings were being converted, redeveloped or                                   the schemes featured in publicity about the
                                                                                                                                                                                   pressed into service for purposes never intended for                                  award is the one Rok completed
                                                                                                                                           "A group of ten
                                                                                                                 Alex Murdin, from the Guild, said:                                 them and it was the ingenuity, vision and ability of a wide                          for Ocean in Cornwall. By
                                                                                                                 craftsmen had vision when they bought                             variety of project teams that was effectively saving many                             working together and with
                                                                                                                 the mill building back in 1986 when                               older properties.                                                                     Rok, the housing
                                                                                                                                                                                                                                                                         associations have
                                                                                                                 they barely had two pennies to rub                                Now the largest dedicated space for contemporary craft in                             achieved a significant
                                                                                                                 together. Although this project was quite                         the region, the Mill has disabled access, a ‘living’ roof                             reduction in cost per
                                                                                                                 small in value, it was hugely important to                        covered with sedum plants and a spacious shop whilst                                  square metre and cut
                                                                                                                 those craftsmen."                                                 retaining the character of the original building.                                     construction time from
                                                                                                                                                                                                                                                                         26 to 12 weeks.                                             9
                                                                                                                                                                                                              Mark (left) and Stuart
                                                                                                                                                                                                              with their certificates.
                                                                                                                                                                         Vince Carrick wishes Rok People Director
                                                                                                                                                                                Paul Wilkinson luck with his walk.

                                                                                                                      Pipework at Yeovil’s Women Into Construction Day

                                                                                                                                                                                                                             Wall’s Well That Ends Well
               WomenintoConstruction                                                                                                                                                                People director Paul
                                                                                                                                                                                                   Wilkinson combined a

                   Girls from schools across Somerset had an insight                           behalf of CITB-ConstructionSkills, Brian Davenport, said:                                          love of walking with a
                   into building during a ‘Women into Construction Day’                        “There has never been a more exciting time to                                                     chance to contribute to

                   organised by the Yeovil Rok Centre with CITB-                               join the construction industry, we are working                                                   a good cause when he
                   ConstructionSkills and Yeovil College.The event was                         closely with local companies, such as Rok, to                                                   conquered Hadrian’s Wall
                   aimed at encouraging young women to consider a                              organise these events to help highlight the                                                       in aid of a Club in his
                   career in the industry and showing that it is no longer                     diverse range of careers available in the industry                                                    home town.

                   just a man’s world.The students spent a day talking to                      and to encourage more young people, especially                                                       Paul dressed as a
                   women who were already carving out successful                               girls into construction.”                                                                    Roman to publicise his trek
                   careers. Rok provided taster sessions in painting and                                                                                                 which started at Wallsend and finished one
                   decorating; surveying and site management.                                                                                                            week, several blisters and some 102 miles later
                   Construction Curriculum Co-ordinator for                                                                                                              at Bowness-on-Solway raising funds for Wallsend
                   Somerset Education Business Partnership, on                                         Having a Ball                                                     Boys’ Club to build new changing rooms and
                                                                                        Yeovil office has given a village Under Ten football team a                      football pitches. At one point, Paul and his
                                                                                    helping hand by donating ten footballs.The newly formed squad is                     walking companion, Stuart McLean were joined
     Let’s Dance

                                                                                  entering a team in the Yeovil and District Youth League in the Autumn.                 by Lynn Moir, Robin Cairns and Mike Herford
                   Colourful costumes and smiling                                Coach Jane Haine, who works for Knightstone Housing and whose son                       from Newcastle Rok Centre for the 16-mile
                   faces were to the fore when                               Matthew is in the squad, said: “We had one team, Stoke Youth, in the league                 stretch from Bardon Mill to Walton. Paul, said: “I
                   talented Brighton and Hove                                last year but with so many children wanting to play we created the Stoke                    am more proud than words can say to
                   school children gathered for this                          Scorpions.The new footballs from Rok are already being well used as we                     contribute in a small way to helping Wallsend
                   year’s Rok sponsored Let’s                                 train for our league debut in the autumn and the team is very excited.”                    Boys’ Club in their fund-raising especially as I am
                   Dance Celebration. The three                                                                                                                          a Wallsend lad born and bred.Wallsend Boys’
                   day festival at The Dome featured                          In Crawley, the girls football team at Oaks Primary School sponsored by Rok
                                                                                                                                                                         Club vice chairman,Vince Carrick, whose son is

                   more than 1,000 youngsters aged                                 Development, has had a successful year reaching the semi-final of the
                                                                                                                                                                         Spurs and England midfielder Michael Carrick, said:
                                                                                    schools’ cup.They also reached the semi-final of the schools’ league

                   between five and 18 from schools and                                                                                                                  “This is a fantastic gesture by both Paul and
                   youth clubs. They performed original                                which they won 2-1. The icing on the cake was when they
                                                                                                                                                                         Rok to help the club.”
                   dance routines to an audience of 2,000                                      won the team prize at a youth achievement
                                                                                                              award ceremony.
                   parents and friends.

                                                                                                                                                                                                                                 Board Breaking Work

                                                                                                                                                                             Our Kung-fu fighters from Rok Durose &
                                                                                                                                                                             Gourlay, Ray Wilson and Steven Whiteley,
                                                     Jo Prepares To Jump

                                                                           Somehow Rok Development’s                Jo said she was actually looking
                                                                           Tim Titheridge persuaded                 forward to the tandem skydive                            have been flexing their muscles again this
                                                                           Jo Munford to throw herself              over Salisbury Plain as the view                         time on behalf of a young wheelchair user.
                                                                           out of a perfectly good                  would be good! Wessex Cancer                             The two site managers featured in a previous
                                                                           aeroplane! – Perhaps he                  Trust raises money to support                            Rok Citizen with the DVD they made to help
                                                                           wanted a new secretary!                  those whose lives have been                              teenagers cope with bullying. Now they have
                                                                                                                    touched by cancer.                                       put their weight behind an appeal to help the
                                                                           But she wasn’t alone. As Rok
                                                                           Citizen went to press, Jo and 25                                                                  family of 14 year-old Rachel Parkes adapt their
                                                                                                                    Did you know one in three people
                                                                           others were preparing for a              will be affected by the disease?                         car to take her wheelchair. Rachel has a rare
                                                                           parachute jump to raise money                                                                     condition which is causing bone to form in her
                                                                           for Wessex Cancer Trust, which           The charity brings relief to                             muscles and immobilising her. Steven managed
                                                                                                                    sufferers across the region by                           to break 20 boards with his feet or fists and his

                                                                           is celebrating its Silver Jubilee year
                                                                           and whose chairman is Tim.They           supporting research, education,                          stunt raised more than £1500 towards Rachel’s
                                                                           planned to reach the ground in           leaflets, improvements to facilities,                    dream. Ray says: “We’re up to about £4,000
                                                                           one piece after hurtling through         purchase of equipment and                                now thanks to our work colleagues and
                                                                           the air at 120mph while freefalling      financial help for patients                              others but there is still a way to go so we

                                Jo and Tim outside
                                 Solent Rok Centre                         5,000 feet!                              and families.                                            are talking about parachute jumps next.”

                                                                                                                                                                                                                     Helping Cyclists ‘Stay Safe’
                                                                                                                                                     Young cyclists are being encouraged to enjoy
                                                                                                                                                     the sport safely thanks to Rok’s Crawley office
                                                                                                                                                     which is supporting its local community by

   Steve’s                                                                                                       Pupils of Warberry Primary
                                                                                                                                                     funding cycling kits for youngsters in the town
                                                                                                                                                     and lessons on how to stay safe on the roads.

   Blind Date                                                                                                School prepare for the opening
                                                                                                                    of their new classrooms.
                                                                                                                                                     Rok is providing the shirts and shorts for
                                                                                                                                                     Crawley Cycling Club’s Under 16s to wear
                                                                                                                                                     when racing around the UK, and also funding a
    Headteacher Rhona Griffin presented site                     Rok has just finished a new classroom block and helped                              ‘Go Ride!’ training session teaching cycling
    manager Steve Bovey with a certificate                       the children place three time capsules inside. Rhona said:                          skills in the town centre.

    confirming that he was a star after his
    appearance in the Variety Performance at                     "The builders will be missed.The team,                                              Crawley Cycling Club Secretary Alan Denman
    Warberry Primary School in Torquay. Steve’s role?            especially the site manager, Steve Bovey, made                                      said: “We are so grateful to Rok.The kids love
    He was a Blind Date contestant, dubbed a Rok Star            everything run very smoothly and the team                                           their cycling and it is great to see them getting
    Builder, competing against a community policeman and                                                                                             out and about rather than sitting in front of a
                                                                 got involved with school life.The building is
    an international spy. He had to answer his question with                                                                                         television or computer.They are really looking
                                                                 superb and the children are delighted with it”.                                     forward to wearing the new racing kit.”
    a song and dance so naturally sang ‘Bob the Builder’,
                                                                 The children sent thank you letters and among
    dressed in all his Rok gear. It went down a storm with                                                                                           The cycling club has around 30 members in its
                                                                 them were the words: "Dear Rok, your work is

    pupils and parents but the lady choosing declared she                                                                                            junior section – some as young as six – who
    couldn’t decide and opted instead for Mr Wright – who        outstanding. We love it. It’s magical.                                              compete in races in Brighton, Reading, and as
    just happens to be the School caretaker.                     We are so glad!”                                                                    far afield as Wales.

Rok’s Sara Harrison and Clare Johnson
with residents Maureen and Bob Outlaw
                                                               Residents’ Choice
                                                               Experts have been advising residents of a Middlesbrough
                                                               housing estate on the choices available for the massive
                                                               refurbishment programme underway on their homes. Over
                                                               the next four years, Erimus Housing, with help from Rok and
                                                               Dunelm Property Services, will renovate some 800 homes in
                                                               Pallister Park.Work will be carried out on central heating
                                                               systems, boilers, kitchens, bathrooms, wiring, windows and                           Premises co-ordinator Bradford and Airedale PCT, Joanne
                                                               external doors. Aboard a mobile exhibition unit on the estate                        Hitchen-Vause and Rok’s Yorkshire region leader, Paul Franklin
                                                               were resident liaison officers from Erimus, Rok and Dunelm,
                                                               ready to give advice and talk through the work. A DVD
                                                               featuring several ‘Rok stars’ was also available covering all                        Bradford Mill
                                                               aspects of the project in order to inform and reassure                               Restored to Community
   Banjo Man                                                   tenants about the work that would be going on around them.
                                                                                                                                                     A partnership between Rok and developers

                                                               Geoff Prior, Erimus’ Head of Programmed Investment, said:                             EIDO has restored a 19th Century textile mill
                                                               “The Mobile Exhibition Unit is an excellent facility. At
                                                                                                                                                     as the proud new home of Bradford Primary
    Elderly residents enjoyed a sing song when Rok             the start of each estate’s modernisation, we hold Open
                                                               Days and Choice Days on the unit to allow tenants to                                  Care Trust (PCT). Douglas Mill was built in
    site manager John Cowley took along his banjo to
    Turnbull Court in Leeds where he was working               ask questions and view the choices available to enable                                1878 and had become a neglected eyesore
    on a refurbishment programme and gave an                   them to personalise their homes. In addition, tenants are                             before EIDO bought it and asked Rok to
    impromptu concert to thank them for their                  given explanatory brochures and a DVD highlighting the                                redesign and refurbish it as offices.The contract
    patience during the improvement work.The                   modernisation process from start to completion. At the                                included cleaning the stone, refurbishing and
    contract with Housing 21, which provides                   end of our first full year of modernisations under Erimus                             insulating ceilings and putting in a car park.The

    independence and choice in accommodation for               Housing our customer satisfaction levels are currently                                work on site took a year to complete.
    elderly people, has seen Rok’s Wakefield and               very high standing at 96 per cent satisfied.”
    Manchester teams renovating kitchens and
    replacing bathrooms in a total of 392 units on ten

“                                                                                                                                  RokInBloom
    sites. John said:
    “When working in people’s homes, it is
    important to keep disruption to a minimum but
    we understand that it can be a stressful time
    for some of the residents.The response to the                                                                                                 The team at a site in Southport, where Rok
    work has been very good from the residents                                                                                                    is building a seven storey apartment block,
    and when I talked to them and the home                                                                                                        brightened the lives of passing locals with a

    manager, we agreed that we could have a small
                                                                                                                                                 floral display worthy of Britain In Bloom. In
    social gathering at Turnbull Court and put on a
    little musical entertainment for them.”                                                                                                    fact the team entered the local round of the
                                                                                                                                             competition, Southport In Bloom, and had their
                                                                                                                                           green fingers crossed in the hope that the judges
                                                                                                                                           would decide to pay a visit. Project manager Keith
                                                                  Rok’s Liz Johnson (second left) helps prepare                            Shotton said the idea ‘grew’ after the team unearthed
                                                                  hanging baskets for Nunthorpe
                                                                                                                                           some granite sets that had formed part of an old access
                                                                  In Middlesbrough, the Tees Valley office helped                          road.They decided to use them to build two flower
                                                                  residents in Nunthorpe with their entry for                              beds at the pedestrian entrance to the site to make it
                                                                  Northumbria in Bloom. Rok and Parian                                     look a bit different. Engineer Alaric Neilson, a keen
                                                                  Developments donated money for plants and                                gardener, then filled the beds with a variety of flowers
                                                                  materials and helped make the baskets. School                            to create the Rok name in one and the England flag in
                                                                  children were also taught about the different kinds                      the other. “I wasn’t sure how long they would last
                                                                  of plants and flowers, and how to maintain and                           but it’s surprising how well they’ve been received,”
   John Cowley entertains residents at Turnbull Court             look after hanging baskets.                                              said Keith.
55                                               Since Rok completed the first Community
                                                 Challenge in Exeter a few years ago, the idea
                     Taking up the Challenge

                                                 has really gathered momentum with most
                                                 offices picking up the baton and running with
                                                 it.The idea is that the offices find out from

                                                                                                  Over The Rainbow
                                                 their local communities where there are
                                                 projects or premises that could do with a
                                                 face-lift and then organise a posse of helpers
                                                 from the community to roll their sleeves up
                                                 and do the work assisted by Rok’s expertise,
                                                 contacts and volunteers.

                                                 Garvis Snook said: “These challenges help
                                                 us get closer to the communities of
                                                 which we are a part and understand
                                                                                                                                                                                                                                       Eric Bunting under
                                                 them better.They mean we can really                                                                                                                                                      the rainbow with
                                                 engage with communities and help                                                                                                                                                     helpers at St Mark’s
                                                 them help themselves at the same time

                                                 as providing huge opportunities for
                                                 personal growth and fulfilment to all                               A pie shop supplied 60                  Hall, in Exeter to give it a fresh              "The makeover is
                                                 those who take part.”                                               sausages, rolls and burgers to          new look and a large rainbow                    fantastic. All the users
                                                                                                                     enthusiastic volunteers who             mural on one wall.The church                    will love it. It is even
                                                                                                                     transformed a church hall one           hall is used by a pre-school                    better than I thought it
                                                                                                                     weekend during a Rok                    group and after-school club,
                                                                                                                                                                                                             would be."
                                                                                                                     Community Challenge. Sixty              Brownies, Guides, slimming,
                                                                                                                                                                                                             Project leader, Rok’s Eric
                                                                                                                     people, including employees             bingo and craft groups, Age
                                                                                                                     from Rok, HSBC and Exeter               Concern and even a fuchsia                      Bunting, said: "Everyone             has

                                               Liza Goddard                                                                                                                                                  had fun and that is
                                                                                                                     Express and Echo, painted and           society. Marion Boult, caretaker
                                                                                                                     decorated St Mark's Church              of the hall, said afterwards:                   what it is all about."

                                                                                                  Rok showed it will always ‘Be Prepared’ to help by
                                                                                                  organising a community taskforce of its local
                                                                                                  suppliers to transform a crumbling scout hut near
                                                                                                  its new office in Brighton.

                                                                                                   The dilapidated Woodingdean Scout Hut was refurbished
                                                                                                  beyond the scout group’s wildest dreams thanks to its
                                                                                                  new neighbour who enlisted the help of some 16 sub-
                                                                                                  contractors – all experts in a range of building skills - to
                                                                                                  donate their services free of charge. As part of the four-
                                                                                                  week project, Rok staged a one-day challenge where staff
     No Moaner this Liza!

                                                                                                  joined parents of the scouts to work together on internal
                                                                                                  and external painting as well as a spot of gardening.

                                                                                                          Ready to Rok and Roll at the scout hut - Rok and the extensive supply chain
                                                                                                         from Brighton Trade Windows, ESP Electrical,Times Plastering, Coney Brothers,
                                                                                                                                    Phoenix Systems,W F Electrical and Everest Miles
                              Eastbourne Rok had a surprise visit from actress
                              Liza Goddard at its latest Community Challenge.
                              Liza, known for TV roles in Bergerac and Give us a                                                                                       Rokers ready to roll L-r, Kim Baskott (Finishing Touches), Laura Pearce
                              Clue, helped Rok provide the Samaritans Centre                                                                                           (Rok), Adrian Fox (Rok), Becky Dadds (Rok), Jenny Hodge (Rok), Katy
                                                                                                                                                                           Mountjoy (Rok) and Dave Fackrell (DWF Internal Finishing).
                              with a much needed revamp.The transformation
                              included decorating the visitors’ rooms and
                              entrance to give the building a much brighter look
                              and the knocking down walls to make a bigger call
                              area. Mike Pearson, Eastbourne Local Customer
                              Leader, said “It’s been fantastic that we have
                              been able to help such a worthwhile charity.
                              The 24 hour support the volunteers provide to
                              people in need is an invaluable source for the
                              Eastbourne community.” The team also provided
                              a brand new settee and three computer desks.

                               Sprucing Up
                               St Luke’s
                                A hospice is celebrating the redecoration of one of
                                its new buildings after volunteers from Rok
                                Plymouth and their suppliers joined dozens of others
                                for a spot of painting.                                                        bits! As well as painting, there were benches to                      Cornwall and is dependent on the support of the
                                Pearn House, a former nursing home which St Luke's                             make and varnish and some planting to do in the                       public and local community.The new facilities will
                                Hospice is moving into, was in serious need of some TLC.                       gardens. St Luke’s provides care to more than                         enable it to help around 500 more people each
                                Rok rose to the challenge and took along a team of                             2,000 patients and their families every year                          year and will be the base for its day services and
                                professional painters and decorators for the more difficult                    throughout southwest Devon and southeast                              outreach care.
                                                                                                                            5                                      Max with eight-year old North American
                                                                                                                                                                   wolf sisters “Duma and Dakota” at one

                 Weighty Support                                                                                                                                        of the many shows he attends

                                                                                                                                                                              throughout the year.

                     A team from the Brighton office put their backs into a charity event in aid of
                    the local Hospice. Eleven teams of solicitors, printers, insurance companies and                                                  Reading Technician Max Beare has many
                      builders, lined up against each other in a tug-of-war contest! The Rok Solid                                                    varied interests, he even has his own website
                       Crew came up trumps and won raising more than £250.00 for the cause.                                                           where he lists them all. Perhaps the most
                                                                                                                                                      surprising is that he helps look after wolves. His
                                                                                                                                                      interest in these much maligned animals stemmed
                                                                                                                                                      from his days as a Dog Handler with the Ministry
                                                                                                                                                      of Defence.Thinking this experience might be
                                                                                                                                                      useful, he offered his services to the UK Wolf
                                                                                                                                                      Conservation Trust and they were snapped up
                                                                                                                                                      (sorry!) The Trust is based near Reading and after
                                                                                                                                                      additional training, he was able to assist at shows
                                                                                                                                                      and fetes.And his other hobbies? Well he is a
                                                                                                                                                      Morris Dancer and makes all manner of things
                                                                                                                                                      including walking sticks, model vehicles and
                                                                                                                                                      railways, boats, rocking horses and dolls houses.
                                                                                                                                                      Why not take a look for yourself by visiting his
                                                                                            The MG Midgets raced by John,

                                                                                                 Steve and Pete Collinson.                            Contact me with details of your unusual hobbies – Ed.

 OZ – by Imbiber
                                                         Sibling Rivalry New Heights
                                                          Brothers John, Steve and Pete Collinson have taken
 Supermarkets today have such an array of                 their sibling rivalry to a new level by choosing to                                 vehicle. Steve, who is building team leader at Reading Rok
 Australian wines it is often impossible to               compete against each other in this year’s MG Midget                                 Centre was last seen in Rok Citizen hill climbing but in his
 decide which one to go for. So often it is
                                                          Challenge, a national race series for MG Midgets and                                words he has ‘moved on a bit since then’ and is now circuit
 better to consider a winery who if they can
 ship and sell to the UK must have
                                                          Austin Healey Sprites (built 1956-1979). According to                               racing.The brothers’ escapades are attracting quite a lot of
 something about them. One of the last                    their Team Sibling Rivalry website, the battles are less about                      attention including an article in Retro Cars magazine. So far
 privately owned vinyards in Australia is                 whose wheels are first to take the chequered flag and more                          Pete has recorded the best finish of the three with a third so
 Brown Brothers which is located in North                 about who buys the race fuel and who washes the support                             there all to play for before the end of the season.
 East Victoria and covers approximately
 1,500 acres where some 25 different grape
 varieties are grown. Within the vineyard
 there are a number of different climates;
 changes that range from being as cool as
 Germany to as warm as Spain. Hence the
 numerous different grape varieties that are
                                                                                               BEAR ON THE PISTE!
 grown. Thanks to the efforts of winemakers                                                    Reading’s Rok bear tried winter sports for                    He tried snow boarding to start with but
 such as Brown Brothers,Australia has now                                                      the first time this year with a trip to Val                   sensibly gave it up as a bad job and just another
 overtaken Italy to become Britain’s second                                                    D’Isere, in France with contracts manager                     fad anyway! But he took to skiing instantly and
 largest wine supplier after France.                                                           Anthony Barry and his girlfriend Elaine Sibley.               the après-ski!
                                                                                               Rok Bear soaking up the sun and the atmosphere in the Alps.
 The two wines that I particularly like from
 this vineyard are the Muscat which sells at
 under £5.00 a bottle and the red Tarrango,
 slightly more expensive, but not over £6 a
 bottle. Both are on the shelves of most of
                                                        Eastbourne Eagles

                                                                            Trevor Geer, who works on                     rode for Oxford and White City with                        Rok gets behind the
 the major supermarkets.                                                                                                                                                              Eastbourne Eagles
                                                                            insurance claims for Rok Maintenance          the sport taking him all over Europe.
 The Muscat is an easy ‘glugging’ wine that                                 out of Eastbourne, has brought his            His ’15 minutes of fame’ came with an
 smells so wonderfully floral, grapey and                                   passion for Speedway to the office and        appearance in the Sweeney alongside
 lemony, you may well think it is going to be                               persuaded Rok to sponsor the local            John Thaw.Alan Chick, a project
 sweet but it is bone dry with lovely                                       club where he is manager. For those           manager at Crawley, who used to
 refreshing acidity and intense flavours. It is
                                                                            who don’t know, Speedway is a sport           write programme notes for the club
 at its best lightly chilled.
                                                                            for 500cc motorbikes with no brakes           says he recalls a gruesome incident
 Unique to Australia is the Tarrango grape                                  and no suspension racing round a              when Trevor came off his machine
 which produces a light red wine, similar to a                              narrow indoor track. Eastbourne               and severed a toe. Rok’s
 fruity, juicy cherryish Beaujolais but with a                              Eagles is one of the oldest and most          sponsorship will mean its logo
 little more richness. There are aromas of
                                                                            successful clubs and Trevor rode              will be on view to Sky Sports
 juicy, ripe strawberries and a hint of cherry
 and spice. I believe it should be served very                              professionally there before moving into       viewers watching the Elite
 cold, unusual for a red wine, however light.                               promotion and management. He also             League races.
     PEOPLENEWSPEOPLE                                                                                                                                                                               5                                        W
                   Garvis Snook helps Sandra
                   open the new School of Rok

                                                                                                                                                                                                    A Day In The Life Of: Michelle Johnson
                                                                                                                                    Forty-five year old, Middlesbrough-born
                                                                                                                                    mother of three, Michelle Johnson is a
                                                                                                                                    resident liaison officer with Rok Tees Valley.

                                                                                                                                    6:45am Alarm goes off but I've been awake since
                                                                                                                                    4:15 due to the dawn chorus of birds!!! Have a quick
                                                                                                                                    breakfast before waking my grumpy teenage daughters
                                                                                                                                    for school and work and get ready for work by
                                                                                                                                    putting on my steel-toe-capped boots, hard hat and
                                                                                                                                    high visibility vest (don't think it will ever become a
                                                                                                                                    fashion item though!).
                    Rok’s new training facility was officially           can accommodate up to 100 people for
                                                                                                                                    7:40am Leave for work and 20 minutes later it’s
                    opened by co-ordinator Sandra                        meetings. It has a variety of room sizes
                                                                                                                                    time for my first job of the day, liaising with my site
                    Kennedy who cut a ribbon during a                    which can be arranged for lectures or
                    short celebration attended by some of                seminars. Rooms are air-conditioned and                    manger and work team to go through the day’s
                    its first ‘students’.                                well lit. Hot and cold drinks are available and            itinerary.This is also when I feed back information
                                                                         a selection of lunches can be ordered.                     from the tenants who are already having work carried
                    School of Rok, on the top floor of Crawley           The facility is free of charge to Rok Citizens             out in their homes.
                    Rok Centre, is used for Taste of Rok                 and there is a brochure that can be
                    induction courses and a range of activities                                                                     8:30am Time to go up on site to visit the tenants
                                                                         downloaded from Roknet. If anyone would
                    including seminars and get-togethers. It has                                                                    and ensure that everything is going smoothly. I have a
                                                                         like more details they should contact Sandra
                    all the latest presentation equipment and                                                                       little chat with them to address any queries they may
                                                                         on 01293 643100.
                                                                                                                                    have. They are all lovely and I have built up a really
                                                                                                                                    good rapport with them.

                                                                                                                                    10:00am After a short catch-up with the site
      Reporting for Duty                                                                                                            manager it’s back to the office, grab a coffee and type
      Technician Kevin Bates has received a service medal for a three month                                                         some letters for the next tenants that we are due to
      tour of duty in Iraq with the TA Royal Engineers as a Lance Corporal. Kevin                                                   be working with.
      who works from Stafford Rok Centre was based in Shaibah which is a large
                                                                                                                                    10:30am Off to a meeting at Area 3 Housing
      resources park issuing materials used in rebuilding the country. He says it
                                                                                                                                    Forum with all the partners and residents involved
                                                  was extremely hot, dirty and
                                                                                                                                    with the Erimus Modernisation scheme. We go
                                                            very dry (no beer).
                                                                                                                                    through any area issues and inform the forum of
                                                                                                                                    progress of works.
                                                                                                                   Bride of Place

                                                                                                                                    12:00pm Back to the office to discuss the meeting
                                                It was a right royal Rok occasion when Surveyor and Rok
                                                Communication Group member, Ian Perry, married Sarah Lees                           with the Project Manager and grab a sandwich,
                                                who is a PA at Brighton Rok Centre.The couple tied the knot at                      another coffee, quick check of emails and deal with
                                                The Old Tollgate Hotel where Rok was working on an extension                        any messages left by tenants.
                                                and refurbishment contract.At least any technical hitches could
                                                be swiftly sorted out one imagines!                                                 1:15pm Back out again! This time it’s a pre-start of
                                                                                                                                    works visit with the tenants.This is to give them all
                                                Ian has been with Rok for nine years having been ‘acquired’ with                    the information about work due to start and also to
                                                the Llewellyn business. He met Sarah two years ago when she                         give them the opportunity to ask any questions or
                                                joined the company. A romantic at heart, he proposed during a
                                                                                                                                    voice any concerns that they may have.
                                                weekend in Barcelona, by getting down on one knee in a
                                                restaurant by the sea.                                                              3:00pm Paperwork time! Update tenants’
                                                                                                                                    information files and deal with any tenant inquiries.
                                                                                                                                    Also, check the maintenance book for any faults

      Bowie Bows Out                            Tom’s a Real Brick                                                                  reported and pass them on to the relevant people.

                                                                                                                                    3:45pm Back up to site to make a final visit of the
      Rok technician                            When Wakefield technician Tom Kirby helped rebuild a wall for
                                                a Rotherham pensioner he felt the contract did not go far                           day to the tenants and make sure they all have
      Colin Bowie has retired
                                                enough. The wall had been damaged by vandals and Tom arrived in                     cooking, heating and water supplies and that they are
      after clocking up a total of
                                                response to the owner, 86 year-old Edgar Stanton, who had made an                   happy with the progress.
      29 years service as a
                                                insurance claim. Edgar’s cover paid for the wall to be restored to how it
      decorator. His record is all                                                                                                  4:30pm A final check on any messages and emails
                                                                                  was but he told Tom and his colleague
      the more remarkable given                                                                                                     before going home and, finally, a chance to get the
                                                                                  Ian Allsop that he would really like it a
      that Colin is a member of                                                                                                     boots off and slip into some comfy flats ready for the
                                                                                  little higher and capped.Tom decided
                                                                                                                                    food shop expedition. With two teenagers I never
      the Reading Deaf and                                                        that if Edgar paid for the materials, he
                                                                                                                                    seem to have anything in, even though I could have
      Dumb Association. His                                                       would return in his own time to do the
                                                                                                                                    sworn I went shopping yesterday.

      retirement ends a long                                                      work.Tom takes up the story.
      association with fellow                                                     “When Mr Stanton told us what he                  7.30pm Time for 50 pairs of hands as I pop the
      painter,Wally Glasgow.                                                      was looking for, we could picture                 washing in, run a duster around at the same time,
                                                                                  immediately how nice the wall                     tackle the ironing and have dinner with the kids.
      At Colin’s farewell party he
                                                                                  would look when it was completed
      was presented with a DVD                                                    and felt it was a shame not to do it.             10:00pm Run a nice bubble bath and soak those
      player-recorder with disks;                  To cap it all,                 It seemed no real trouble to help out             aching little toes and then off to bed to get ready to
      a video recorder and a                       Tom puts the
                                                                                  a man who had suffered at the                     start another busy day!

                                                   finishing touches
      bottle of whisky!                            to the wall.                   hands of vandals, so I agreed I would             This article previously appeared in Teesside Evening Gazette.
                                                                                  do the work for him.”

                                                                                                                                                                         Chop Chop
                                                                 One Chinese Restaurant Coming Up
                                                                 The largest Oriental superstore and                  a comprehensive range of Chinese and
                                                                 restaurant in Scotland is being built for            Vietnamese food and speciality products from
                                                                 SeeWoo Foods by the Glasgow team.The                 the Orient, including a wide variety of exotic
                                                                 90,000 square-feet development will have a           fruits, vegetables and live seafood. Rok project
                                                                 cash and carry store offering a huge range of        manager John Mitchell said:
 SeeWoo Foods Limited                                            fresh products, while a brand new restaurant -
 Chairman, Stanley Tse, Rok’s
                                                                       capable of seating 500 customers – is
                                                                                                                      “SeeWoo has shown great vision by
 John McDonald, and SeeWoo
 Foods Limited Managing                                                    being created on the ground-floor.         choosing to extend its existing
 Director,Tony Tse.                                                                                                   building into one of the most
                                                                              The external and internal
                                                                                 construction work is running         impressive and biggest Chinese
                                                                                    almost hand-in-hand to give       restaurants and cash and carry
                                                                                      SeeWoo Foods Limited the        facilities for the people of Scotland.
                                                                                        earliest possible chance      This has been a demanding project
                                                                                         to start trading
                                                                                                                      but Rok has a lot of experience in
                                                                                           following the handover
                                                                                                                      this kind of development.”
                                                                                            of the building.The
                                                                                             new facility will have

                                                                                                                  Suggestions Please!
                                                                                              A number of Rok offices have suggestion boxes and it is amazing how many great ideas are
                                                                                           generated. Some offices even give a prize for the best ones. Among those that have come to the
                                                                                           attention of Rok Citizen is the idea from Nigel Curry that all Friday post should be sent out 2nd
                                                                                            class as businesses would not receive their post until Monday anyway - a saving of 8p per item.
                                                                                             The Bristol office has also acted on the suggestion that its regular newsletter should be sent
                                                                                                     electronically to save paper except in the case of those without access to a pc.
                                                                                                                      Are there any other bright ideas
                                                                                                                         we should all know about?
 The things people find!                                              Actors Anna Carus-Wilson
                                                                      and Neil Bett from
                                                                      Barking Productions
                                                                      ‘making a scene’
 It’s amazing what you find on building sites! In the last few        in the School of Rok.
 months we’ve heard about gunpowder which the bomb
 squad had to remove, marijuana growing on a farm where
 Rok Maintenance was working and antique beer bottles in a
 roof in Crewkerne.A Taunton technician came across an old
 army stretcher when he was working on public toilets and
 handed it over to the curator of a local museum. On the
 site at Cricklepit Mill, Exeter archaeologists uncovered a
 drinking vessel from the time of Henry VIII.While an old
 house in Southsea, undergoing a makeover, revealed a
 mummified parrot up the chimney!
 What is the most unusual thing you’ve ever come
 across in the course of your work? – Ed.

                                                                       A slice of the Action
                                                                        The highlight of one of the Taste of                    over! He did and he earned a well deserved
                                                                        Leadership courses was when one of the                  round of applause.The point of the whole
                                                                        delegates, took over from the actor                     exercise, and indeed the day, was to enable the
                                                                        playing a business owner and showed him                 delegates to look at what made good and
                                                                        how it should be done!                                  effective leadership and to look within
                                                                        The whole process had been fascinating.Two              themselves to see if they possessed these
                                                                        actors had set up a scene in which a business           attributes and if not what they could do to
                                                                        relationship was foundering and the audience –          develop them. Other activities included practical
                                                                        a group of those who had taken up Garvis’s              challenges, team exercises and self analysis. At
                                                                        challenge to put themselves in a position where         the beginning, Garvis had thrown down the

 TowerofStrength                                                        they could take up leadership roles within the
                                                                        business – were invited to intervene.They were
                                                                        meant to coach the errant businessman so that
                                                                                                                                gauntlet and asked them to test their leadership
                                                                                                                                capabilities by organising a Rok Community
                                                                                                                                Challenge in their area. All was conducted using
 Poole Rok office secured £3 million of work as part of a               he would reach a better outcome from his                the superb new facilities on offer in the School
 make over at Tower Park Leisure Complex just a few
                                                                        meeting with his marketing consultant who had           of Rok and in the knowledge that if you wish to
 hundred yards from the office. The contract lasted 18
                                                                        stormed out following a succession of negative          develop the skills you need to do something
 months during which time all the amenities were kept fully
                                                                        comments.With a new script provided by the              new in Rok, there are people ready and willing
 operational. Work included a new plaza of restaurants
 featuring Flame Oriental,TGI Fridays, Kentucky Fried Chicken           delegates, the actor tried again but one became         to help you.
 and Nandos. Pictured at the grand opening is Rok’s Trevor              so impassioned in his attempts to do it ‘the Rok
 White with PY Gerbeau, chief executive of X-Leisure.                   way’ that in the end the actor suggested he take        See enclosed flyer for this year’s invitation
                                                                      What makes you happy?
                                                                      Outside of my family anything to
                                                                      do with the outdoors and fresh
                                                                      air. I particularly love fell-walking -
                                                                      for me, the higher the better.
                                                                      Anyone who sits in lengthy
                                                                      management meetings with me,
                                                                      may see my mind wandering
                                                                      from time to time, at that point
                                                                                                                  Rob Bath
                                                                                                                  Regional Leader, North West

                                                                      I’m out there, but I’m getting
     Bristol has a contract with the City Council worth £37.5         better at hiding it.!                     Which person, living or            Who is your favourite
     million over five years for planned repairs and improvements                                               dead, do you most admire?          writer?
                                                                      What is your greatest fear?
     to housing stock in the north of Bristol.                                                                  Nelson Mandela for his vision      Mike Bullen, some of his work
                                                                      Getting to the end of my days
                                                                                                                and commitment to equality.        has been adapted to TV like
     The owners of a former hotel converted by Torquay                without feeling fulfilled.
                                                                                                                                                   Cold Feet. Brilliant mix of black
                                                                                                                Who would be your ideal
     into seven luxury apartments were so delighted by the work       What is your current state                                                   comedy and reality.
                                                                                                                dinner date?
     they threw a party for everyone in the penthouse flat.           of mind?
                                                                                                                Katie Malua.                       What car do you drive?
                                                                      Absolutely bubbling (note the
     Sarah Holmes, a surveyor with Wokingham District Council,        pun on Bath) about all aspects                                               Mercedes E Class Diesel.
                                                                                                                Where would you take them?
     has been working with a team at a school in Reading to           of my life.                               Vienna or Amsterdam, but don’t     What is your claim to fame?
     see how a Rok building project is run.                                                                     tell Jane, because I’m not sure    Meeting James Nesbitt in a bar in
                                                                      What is your greatest
     On the last Friday of every month Teesside office holds a                                                  she would allow it.                Portugal last year
     breakfast meeting for customers and business associates to       Not knowing both my                       What was the last film you         If you died and could come
     share a bite to eat and a chat.                                  Grandfathers, but beyond that             saw at the cinema?                 back as anything what
                                                                      there have been times in my life          The Constant Gardener.             would it be?
     Poole is providing three pupils from local schools with
                                                                      when I have not made the most                                                A Golden Eagle.
     experience of working in the construction industry this year.                                              What is your catch phrase?
                                                                      of each day.
                                                                                                                If you ask my kids it would be     If you were stranded on a
     Rok’s Airport team was responsible for the fit-out of
                                                                      What or who is the                        “Manners maketh Man” (from         desert island what luxury
     the new Arrivals Hall at Terminal 3 Heathrow.                    greatest love of your life?               Miss Hull when I was in Year 7).   item would you wish for?
     Birmingham technician and cub leader Mick Hill used a            My new wife Jane and two                  My other catch phrases are far     Definitely my music collection
     Rok van to deliver equipment for the pack’s weekend camp         teenage sons, Samuel and Luke.            more basic than that.              on ipod.
     and a good time was had by all.
     Rok donated and installed a brand new kitchen for Mercer
     Park bowling club in Clayton-Le-Moors near Bolton.
     Brighton is building a sports hall, dance studio,                Congratulations to Glasgow’s Colin Hyslop
     community room and day nursery for the residents of Selsey.      who has won the Rok Citizen Weekend Away
     Chester is creating a hi-tech engineers’ gallery for Airbus
     UK in Broughton.
                                                                      prize for contributors!
                                                                      His story, written after taking part in a white water raft race, was the judges’ favourite entry.
     HRH The Earl of Wessex opened the Willesden Centre for
                                                                      Well done to Colin and to David Matthew who nominated him.Thanks to everyone who entered;
     Health and Care built by a team from Crawley.
                                                                      there were some great ideas for future issues. Entries for next time should reach me by
     The development of new teaching facilities at Cornwall           September 30th. Sadly there is only room here for an excerpt from Colin’s story but you can read
     College Newquay is on track for the start of the new             the rest if you check out the Glasgow team page on Roknet or contact me – Vicky Banham.
     academic year thanks to a Plymouth team.
     Exeter is building a £2.2 million sports and healthy living
     centre at Uffculme School.
                                                                                                   On the count of 3...2…1…                   lead. Super-human efforts saw us
     Glasgow has won a £2 million contract to refurbish an                                         and with a piercing blast                  leave the other two rafts in our wake
     engineering block at the University of Strathclyde.                                            on a whistle, all eight teams             and we were now in first place
     East Sussex County Council has asked Eastbourne to                                                 ran to their rafts for the flying     (perhaps with some assistance from
     build aspecial needs unit and refurbish three classrooms at                                          start. Our Mark didn’t quite get    Mike sitting at the rear of the raft).
     Crowborough Beacon Community School.                                                                   it right (although he says he     We went so fast, we even caught up
                                                                                                             was pushed) and ended up         with the last raft from the race in
     Rok is a finalist in the People Involvement and Development
                                                                                                              taking a dive that his fellow   front and that’s when disaster struck.
     category of the 2006 London Excellence Awards to be                                                                                      Whilst trying to overtake them,
                                                                                                               ‘Scouser’, Steven Gerrard
     presented at a gala dinner.                                                                                                              Mark’s paddle got caught up with the
                                                                                                              would have been proud of.
     Manchester has started work on two new offices in the                                                    Not only did he end up in       paddles from the other vessel and
     £10million second phase of its work on the development of                                                the ‘drink’ but being ‘ever-    ended up heading off down stream
     Birchwood Park in Warrington.                                                                            the-gentleman’, he pulled       (No, the other boat wasn’t 13 year
                                                                                                                Carol in with him and much    old Girl Guides as has been suggested
     Over 300 balloons were released to mark the opening of
                                                                                                                to every other teams          by others) and being a man short (or
     three new classrooms Glastonbury Thorn School near
                                                                                                              amusement, the two of them      was that ‘worse than a man short’)
     Milton Keynes.
                                                                                                           found themselves up to their       and spent from our exertions, we
     Rok has won a multi-million pound maintenance contract                                             necks in the freezing cold, snow      were passed by two other rafts and
     from Anchor Trust, covering some 4,000 properties in the                                         fed River Tay.When we managed           finished an extremely creditable 3rd.
     North East and North Yorkshire.                                                               to pull them back into the boats and       The generosity shown by all those
                                                                                                   get ourselves moving, we were a            who donated, allowed us to raise
     Rok Oxford just completed a £1.2m kitchen
                                                                                                   good 50m behind the last team. But         £1400 for the charity ‘Chest, Heart
     refurbishment at the 800 pupil, independent boys' school in
                                                                                                   did we accept defeat gracefully? Oh        and Stroke Scotland’.A big thank you
     Middlesex, Merchant Taylors’.
                                                                                                   no! Drawing on all our determination       goes to all those good enough to put
     Solent served up a ‘topping out’ ceremony to celebrate                                        and embarrassment, we soon caught          their hands in their pockets (yet
     significant progress on a Hotel for Ramada.                                                   the raft in front of us and, one by        again) and to Michelle MacLean for
     Taunton sponsored a pitch & putt weekend at Cannington                                        one, we picked off each of the other       arranging a day that will never be
     where it is building a small animal centre for the College.                                   crafts until 3 boats were vying for the    forgotten by those who took part.

     Schoolchildren buried a time capsule in the foundations
     of a luxury new retirement village, Roseland Parc, being built
     by Truro.                                                        RokCitizen is brought to you by the Communication Group. Please
                                                                      send contributions for the next issue to your CG rep or to
     Rok Development sponsored an exhibition to mark
     the start of the conversion of Greyladyes chapel at              The Editor, Rok Citizen,
     Bursledon into an arts centre.                                   Rok Centre, Equity House,
     South Somerset Homes and Rok have provided nine families         Blackbrook Business Park,
     with new homes in Aller near Yeovil.                             Blackbrook Park Avenue,
16                                                                    Taunton TA1 2PX.

To top