Rentals After Sales Support

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					R e n t a l s                                                                                                                                  A f t e r            S a l e s             S u p p o r t

Our Rentals Department operates in the UK            Our UK client list includes:                   Our Rentals Department can be contacted    We have been working in live broadcast environments for the last 50 years and understand the importance of efficient and effective
and the US. With access to the largest pool          •	 Broadcasters – exclusive contract with      through the following locations:           hardware and software support.
of highly skilled operators in the industry,            BBC News [London & Scotland], Endemol
working on all major productions from                   [Big Brother] and GMTV                      United Kingdom                             We provide the latest prompting software builds for free on our website ensuring you continue to benefit from enhancements. Warranties cover
broadcast studios to live events, conferences        •	 Events – Live 8, BAFTA, and Royal           London                                     all of our hardware products, with an in-house assessment and repair service offered outside of the warranty period.
to concerts, corporate video to commercials,            Television Society Awards                   Contact:	Joanne	Pizzoferro
we offer a comprehensive range of prompting          •	 Blue-Chip Corporations – Goldman            Tel: +44 (0)20 8665 2992                   Our hardware and software support is provided by our own in-house teams.
services with unique, unrivalled products.              Sachs, Vauxhall, Toyota/ Lexus and Price    Fax: +44 (0)20 8687 4869
                                                        Waterhouse Coopers                          e-mail: hire@autocue.co.uk                                          Telephone Support                                                                Onsite Support
Both of our operations provide everything                                                                                                                               We provide 24/7 support for our                                                  Our Tech Support team also travel
from straightforward equipment hire                  Our US client list includes:                   UK Regions (North and Midlands)
                                                                                                                                                                        QSeries and Rental customers, with                                               to customer sites to install QSeries
to complete rental packages, including               •	 US Broadcast & Cable Networks – ABC         Contact: Rebecca Turner
                                                                                                                                                                        support for prompting customers                                                  systems and offer ongoing after-sales
operators and technicians.                              [The View]                                  Tel: +44 (0)20 8665 2992
                                                                                                                                                                        available during UK office hours                                                 support to QSeries customers
                                                     •	 Events – The Inner Circle, The Princess     Fax: +44 (0)20 8687 4869
                                                                                                                                                                        (9am till 6pm GMT) and US office
Our rental customers rely on us to provide:             Grace Awards and Revlon Run/ Walk For       e-mail: regionshire@autocue.co.uk
                                                                                                                                                                        hours (9am till 5pm EST).
•	 Highly skilled and experienced operators             Women                                       Scotland
   and technicians.                                  •	 Politics – Mayor of the City of New York,   Contact:	Jacqueline	Scott	
                                                        Speaker of the New York City Council,       Tel: +44 (0)1292 592 252
•	 The widest range of high quality, reliable                                                                                                  Our Technical Support Departments can be contacted as follows:
                                                        Mayor of the City of Yonkers, UN General    Fax: +44 (0)1292 590 333
   prompting hardware and software.
                                                        Assembly, and Republican National           e-mail: jacqueline.scott@autocue.co.uk
•	 A variety of monitor sizes, suitable for a           Convention                                                                             United Kingdom                                                           United States
   range of reading distances.                                                                      United States
•	 On-camera, conference, or plasma styles                                                          New York City                              Hardware & Software Support from the UK team:                            Hardware & Software Support from the US team:
•	 Variable brightness for use inside or                                                            Contact: Stephen Carofalo or Amy Botello   Email: support@autocue.co.uk                                             Email: support@QTV.com
   outside.                                                                                         Tel: +1 212 929 7755                       Tel: +44 (0)20 8665 2992                                                 Tel: + 1 212 929 7755
                                                                                                    Fax: +1 212 929 2105
•	 Entirely wireless solutions.
                                                                                                    e-mail: events@qtv.com
•	 Professional customer service, including
   24-hour on-site technical support.


29   UK and International Customers: visit www.autocue.com or call +44 (0)20 8665 2992                                                                                                                                           Americas Customers: visit www.qtv.com or call +1 212 929 7755   30