R e n t a l s A f t e r S a l e s S u p p o r t
Our Rentals Department operates in the UK Our UK client list includes: Our Rentals Department can be contacted We have been working in live broadcast environments for the last 50 years and understand the importance of efficient and effective
and the US. With access to the largest pool • Broadcasters – exclusive contract with through the following locations: hardware and software support.
of highly skilled operators in the industry, BBC News [London & Scotland], Endemol
working on all major productions from [Big Brother] and GMTV United Kingdom We provide the latest prompting software builds for free on our website ensuring you continue to benefit from enhancements. Warranties cover
broadcast studios to live events, conferences • Events – Live 8, BAFTA, and Royal London all of our hardware products, with an in-house assessment and repair service offered outside of the warranty period.
to concerts, corporate video to commercials, Television Society Awards Contact: Joanne Pizzoferro
we offer a comprehensive range of prompting • Blue-Chip Corporations – Goldman Tel: +44 (0)20 8665 2992 Our hardware and software support is provided by our own in-house teams.
services with unique, unrivalled products. Sachs, Vauxhall, Toyota/ Lexus and Price Fax: +44 (0)20 8687 4869
Waterhouse Coopers e-mail: firstname.lastname@example.org Telephone Support Onsite Support
Both of our operations provide everything We provide 24/7 support for our Our Tech Support team also travel
from straightforward equipment hire Our US client list includes: UK Regions (North and Midlands)
QSeries and Rental customers, with to customer sites to install QSeries
to complete rental packages, including • US Broadcast & Cable Networks – ABC Contact: Rebecca Turner
support for prompting customers systems and offer ongoing after-sales
operators and technicians. [The View] Tel: +44 (0)20 8665 2992
available during UK office hours support to QSeries customers
• Events – The Inner Circle, The Princess Fax: +44 (0)20 8687 4869
(9am till 6pm GMT) and US office
Our rental customers rely on us to provide: Grace Awards and Revlon Run/ Walk For e-mail: email@example.com
hours (9am till 5pm EST).
• Highly skilled and experienced operators Women Scotland
and technicians. • Politics – Mayor of the City of New York, Contact: Jacqueline Scott
Speaker of the New York City Council, Tel: +44 (0)1292 592 252
• The widest range of high quality, reliable Our Technical Support Departments can be contacted as follows:
Mayor of the City of Yonkers, UN General Fax: +44 (0)1292 590 333
prompting hardware and software.
Assembly, and Republican National e-mail: firstname.lastname@example.org
• A variety of monitor sizes, suitable for a Convention United Kingdom United States
range of reading distances. United States
• On-camera, conference, or plasma styles New York City Hardware & Software Support from the UK team: Hardware & Software Support from the US team:
• Variable brightness for use inside or Contact: Stephen Carofalo or Amy Botello Email: email@example.com Email: support@QTV.com
outside. Tel: +1 212 929 7755 Tel: +44 (0)20 8665 2992 Tel: + 1 212 929 7755
Fax: +1 212 929 2105
• Entirely wireless solutions.
• Professional customer service, including
24-hour on-site technical support.
29 UK and International Customers: visit www.autocue.com or call +44 (0)20 8665 2992 Americas Customers: visit www.qtv.com or call +1 212 929 7755 30