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The 7 Habits of Highly Effective Office Professionals

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					                                                   The 7 Habits of Highly Effective Office
                                                                            Professionals
                                                           Zimbali Lodge, Balito 12 - 14 September




                                            Presented by the winner and finalists of the SA National
                                                        Office Professional of the Year Competition

Taking you from a Great PA to               The Seven                                     Meet our
an OUTSTANDING PA                           Habits                                        Presenters

Gain insight into the 7 Habits of           Panel Discussion: The                         Pamela
Highly Effective Office                     Seven Habits of Highly                        Khumalo Executive
Professionals from the country's                                                          Assistant in the Office of the
                                            Effective Office                              CEO- Telkom Group
top administrative professionals
- past finalists and winners of             Professionals                                 Pamela has been a PA for
                                            Your development and the way you shape        more than 14 years, nine at
the SA National Office
                                            your career is down to you, but do you        an Executive level.
Professional of the Year                    get the time to sit back and reflect on
Competition.                                what you want and how you plan to get         Pamela is known to
                                            it? This session looks at the key areas       colleagues and friends as
                                            you need to focus on in order to plan a       the “Iron Lady” because of
According to research, high-
                                            successful career. Hear from the              her commitment to service
level executives value assistants                                                         excellence both in her
                                            country's top office professionals and find
who:                                        out what "habits" took them to the top        personal and professional
                                                                                          life. She is known for doing
- Have a positive attitude                                                                common things
- Take the initiative to make changes       Winner of the 2010 SA                         uncommonly and not
when warranted                              National Office Professional                  bowing out from
- Can solve problems                                                                      challenges.
- Take ownership and                        of the Year Award
assume responsibility                       This year’s winner will be announced on 1     Cathy Harris
- Get engaged in what their Executives      September 2010 and one of her/his first       PA to the Deputy CEO of
                                            duties will be to present a paper at the      Discovery Life and
are involved in
                                            conference on what it takes to become         Discovery Investments
- Can make a difference
                                            the country's top office                      Limited
- Are customer service oriented
                                            professional. Watch this space for            Cathy was the 2006/7
- Finish a project or task
                                            details!                                      National Office Professional
and demonstrate leadership
- Share their knowledge                                                                   of the Year. She started the
                                            Office Organisation                           PA Forum at Discovery and
This workshop is packed with interactive    Pamela Khumalo,                               was Chairlady of the forum
and thought provoking presentations                                                       for many years.
                                            Winner 2009/2010
that will help you focus on the changes
                                            Today's Office Professional works with the    Cathy is VERY passionate
you can make to transform yourself from
                                            Executive she support to establish            about our profession and is
a good PA into an outstanding PA!
                                            efficient daily, weekly and monthly           still a very active member of
                                            routines and takes ownership. Office          OPSA heading up Phase 1
This workshop focuses on a participative    organisation is critical because of the       judging panel for the SA
and consultative training style and a       faster pace in the workplace.                 National Office Professional
variety of methods such as exercises,                                                     of the Year Award.
discussions, self-reflection to encourage   Technology and Executive's expectations
experimentation, thinking and learning.     contribute to the speed. Moreover, you
                                            may be supporting multiple                    Jana van Heerden
In developing this course, our key          Executives. Without careful organisation,     Office Administrator,
question to our learners was always         you'd be sunk. Pamela will show you
                                                                                          CSIR Material Science &
"how will this benefit you" and "how are    how to find sources, supplies and files at
                                            break-neck speed and how to perfect           Manufacturing Polymers &
you going to use this?"
                                            office organisation.                          Bioceramics

It will provide an ideal opportunity                                                      Jana has a National Diploma
to share experiences and interact           Offering Exemplary                            in Office Management and
with other PAs, and will enhance                                                          Technology and prides
                                            Executive Support
your professional development and                                                         herself on being innovative,
                                            Jana van Heerden, Winner                      organised and a champion
improve performance by building on
                                            2008/9                                        of women and their role in
your communication, assertiveness                                                         the workplace.
                                            Today's Office Professional does not
and time management skills.
                                            wait to be told what to do, she's an
                                            initiator. Jana will give you the             Anel Martin
About Zimbali
                                            secrets to developing a stellar               Personal Assistant to the
Zimbali Lodge is a 5 star hotel that                                                      Managing Executive of
                                            executive/administrative team.
overlooks the incredible Indian Ocean                                                     Cybernest (Telkom)
and is surrounded by lush
        vegetation and beautiful indigenous         Building Your Personal                         Anel is an energetic and
        gardens.                                                                                   creative individual who
                                                    Brand                                          started her professional life
                                                    Shane Everts,                                  as a secretary in 2002 and
        It is a 5-Star boutique hotel offering
                                                    Finalist 2009/2010                             has steadily taken on new
        five-star luxury accommodation, and is
                                                    Not standing out from the crowd? Not           challenges. She is serious
        decorated to complement the natural
                                                    getting ahead at work? If you want to          about self development and
        surrounding forest.
                                                    master building the brand that is you to       is currently completing her
                                                    get the recognition you deserve and the        Diploma in Business
                                                    job you are worthy of, Shane will show         Management.
                                                    you how. Learn to value your
                                                    contributions and market your
                                                    achievements to the people that count.         Shane Everts
                                                                                                   Shane has a diploma in
                                                                                                   Business Administration and

         Investment                                 Founding a PA Forum                            is currently studying
                                                                                                   towards his BBA Degree
                                                    Cathy Harris, Winner 2006/7                    with marketing as a major.
        R7 795.00 per person sharing                Cathy will take you from A to Z of how to
                                                    establish a PA Forum within your
        excl VAT                                    organisation. She will give you a clear        Shane strives to play a
        R8 795.00 for a single room excl            understanding of planning, processes,          continuous role in creating
        VAT                                         documentation and controls to ensure the       awareness and recognition
                                                    success of your forum and to guarantee         for PAs. His main focus is
                                                    that it adds value to your PA's.               to help PAs build their
        Price includes transport from Durban
                                                                                                   personal brands through
        International Airport, accommodation at
                                                                                                   capacity development and
        Zimbali Lodge, all workshop                 Case Study: The Telkom                         knowledge transfer.
        documentation, meals and conference         Secretaries Toolbox
        entertainment.
                                                    Anel Martin, Finalist 2009/2010
                                                    Anel single-handedly initiated the Telkom
        Book for 5 or more delegates                Secretaries Toolbox, a website which is
        and save 5%                                 accessible to all the secretaries in Telkom
        Book for 10 delegates or more and save      offering a range of services, information
        10%                                         and valuable tips. Learn how to
                                                    implement a similar communication
                                                    system within your organisation to
                                                    empower your colleagues.

Sunday,                             Monday, 13                                   Tuesday, 14
12                        September September                                    September
10:00 - 12:00 Transport                    08:30 - 10:30 Session 1 (Panel        08:30     - 09:30 Session 5 (Shane)
from King Shaka International Airport      Discussion)                           09:30     - 10:30 Session 6 (Cathy)
12:00 - 14:00 Lunch and check in at        10:30 - 11:00 Refreshments and        10:30     - 11:00 Mid morning refreshments
Zimbali Lodge                              networking opportunity                11:00     - 12:30 Session 6 (Anel)
14:00 - 18:00 Afternoon at Leisure         11:00 - 12:30 Session 2 (2010/11      12:30     Close of workshop
Relax around the 1000m² swimming           Winner)                               13:30     Transport to King Shaka Airport, lunch packs
pool complex or take a stroll along        12:30 - 13:30 Lunch                   will be   served on the buses.
the 3km pristine beach with dune           13:30 - 15:00 Session 3 (Pamela)
vegetation and aquatic interests along     15:00 - 15:30 Refreshments
its length (and scattered with beautiful   15:30 - 16:30 Session 4 (Jana)
shells to collect)                         19:00: Transport to Gateway
19:00 Gala Dinner and networking           Shopping Centre for evening at
opportunity at the spectacular Zimbali     leisure. A R200 voucher will be
Resort.                                    given to each delegate.



 To book for 7 Habits of Highly Effective Office Professionals click here or call Olga on
                                      0861 986 986
                                                     The 7 Habits of Highly Effective Office
                                                                              Professionals
                                                Simfonia Cruiseliner 9 - 12 November, CT to Dbn




                                             Presented by the winner and finalists of the SA National
                                                         Office Professional of the Year Competition




Taking you from a Great PA                The Seven Habits                            Meet our
to an OUTSTANDING PA                                                                  Presenters

Gain insight into the 7 Habits            Panel Discussion: The Seven                 Pamela Khumalo
of Highly Effective Office                Habits of Highly Effective Office
Professionals from the                    Professionals
                                          Your development and the way you            Executive Assistant in the
country's top administrative              shape your career is down to                Office of the CEO- Telkom
professionals - past finalists            you. This session looks at the key          Group
and winners of the SA                     areas you need to focus on in order to
National Office Professional              plan a successful career. Hear from
                                                                                      Pamela has been a PA for more
of the Year Competition.                  the country's top office professionals
                                                                                      than 14 years, nine at an
                                          and find out what "habits" took them
                                                                                      Executive level.
                                          to the top
According to research, high-level
executives value assistants who:                                                      Pamela is known to colleagues and
                                          Winner of the 2010 SA National              friends as the “Iron Lady” because
                                          Office Professional of the Year             of her commitment to service
- Have a positive attitude                Award                                       excellence both in her personal
- Take the initiative to                  This year’s winner will be announced        and professional life. She is
make changes when warranted               on 1 September 2010 and one of              known for doing common things
- Can solve problems                      her/his first duties will be to present a   uncommonly and not bowing out
- Take ownership and                      paper at the conference on what it          from challenges.
assume responsibility                     takes to become the country's top
- Get engaged in what                     office professional. Watch this space       Jana van Heerden
                                          for details!
their Executives are involved in
- Can make a difference
                                          Office Organisation
                                                                                      Office Administrator, CSIR
- Are customer service oriented                                                       Material Science &
- Finish a project or task                Pamela Khumalo, Winner 2009/2010
                                                                                      Manufacturing Polymers &
and demonstrate leadership                Today's Office Professional works with
                                          the Executive she support to establish      Bioceramics
- Share their knowledge                                                               Jana has a National Diploma in
                                          efficient daily, weekly and monthly
                                          routines and takes ownership. Office        Office Management and
This workshop is packed with                                                          Technology and prides herself on
interactive and thought provoking         organisation is critical because of the
                                          faster pace in the workplace. Pamela        being innovative, organised and a
presentations that will help you focus                                                champion of women and their role
on the changes you can make to            will show you how to find sources,
                                          supplies and files at break-neck speed      in the workplace.
transform yourself from a good PA
into an outstanding PA!                   and how to perfect office
                                          organisation.                               Anel Martin

This workshop focuses on a                                                            Personal Assistant to the
participative and consultative training   Offering Exemplary Executive
                                          Support                                     Managing Executive of
style and a variety of methods such
as exercises, discussions, self-          Jana van Heerden, Winner 2008/9             Cybernest (Telkom)
reflection to encourage                   Today's Office Professional does
                                          not wait to be told what to do,             Anel is an energetic and creative
experimentation, thinking and
                                                                                      individual who started her
learning.                                 she's an initiator. Jana will give
                                                                                      professional life as a secretary in
                                          you the secrets to developing a             2002 and has steadily taken on
In developing this course, our key        stellar executive/administrative            new challenges. She is serious
question to our learners was always
                                          team.                                       about self development and is
"how will this benefit you" and "how
                                                                                      currently completing her Diploma
are you going to use this?"
                                          Building Your Personal Brand                in Business Management.
                                          Shane Everts, Finalist 2009/2010            Shane Everts
It will provide an ideal                  Not standing out from the crowd? Not
opportunity to share experiences          getting ahead at work? If you want to       Shane has a diploma in Business
and interact with other PAs, and
 will enhance your professional             master building the brand that is you    Administration and is currently
 development and improve                    to get the recognition you deserve and   studying towards his BBA Degree
 performance by building on your            the job you are worthy of, Shane will    with marketing as a major.
                                            show you how.
 communication, assertiveness
 and time management skills.                                                         Shane strives to play a
                                            Task and Project Management              continuous role in creating
 Investment                                 Runner up 2010/11                        awareness and recognition for
                                            The Runner up of the National Office
                                                                                     PAs. His main focus is to help
 R7 995.00 per person sharing               professional of the Year competition
                                            will take you from A to Z of task and    PAs build their personal
 excl VAT
                                            project management, highlighting the     brands through capacity
 R8 995.00 for a single room
                                            key role you can play in ensuring your   development and knowledge
 excl VAT
 Price includes transport from Cape
                                            projects run smoothly.                   transfer.
 Town International Airport, all mealsl,
 entertainment and accommodation            Case Study: The Telkom                   The Winner of the 2010/11
 on the Sinfonia Cruiseliner                Secretaries Toolbox                      National Office
 and all workshop documentation plus        Anel Martin, Finalist 2009/2010
                                                                                     Professional of the Year
 transport back to King Shaka               Anel single-handedly initiated the
                                            Telkom Secretaries Toolbox, a website
                                                                                     competition, as well as the
 International Airport.
                                            which is accessible to all the           runner-up will also present
 Book for 5 or more delegates
                                            secretaries in Telkom offering a range   at this event - sharing with
 and save 5%
                                            of services, information and valuable    you the tips and secrets
 Book for 10 delegates or more
                                            tips. Learn how to implement a similar   that took them to the top!
 and save 10%                               communication system within your
                                            organisation to empower your
                                            colleagues.

Tuesday, 9                                 Wednesday, 10                             Thursday, 11
November                                   November                                  November
12:00 - 14:00 Transport from Cape          08:30 - 10:30 Session 1                   08:00 - 08:30 Check out
Town International Airport to the          10:30 - 11:00 Refreshments                08:30 - 10:30 Session 5
harbour                                    11:00 - 12:30 Session 2                   10:30 - 11:00 Mid morning
14:00 - 16:00 Registration and             12:30 - 13:30 Lunch                       refreshments and networking
board the Sinfonia                         13:30 - 15:00 Session 3                   opportunity
17:00 - 18:00 Sail away party              15:00 - 15:30 Refreshments                11:00 - 12:30 Session 6
19:00 Dinner and evening at leisure        15:30 - 16:30 Session 4                   12:30 - 13:30 Lunch
                                           19:00 Dinner and Evening                  13:30 - 15:00 Session 7
Time can also be well spent in the         Entertainment                             15:00 - 15:30 Refreshments
Galleria browsing the many shops           Nights can be spent in the Pasha Club     15:30 - 16:30 Close of
and boutiques, or perhaps take a           Disco, or trying your luck in the San     Workshop
more relaxing time out in the card         Remo Casino. For those who want           Friday: 12 November
room and library. Enjoy the Sport          quality entertainment perhaps take in a
Centre for basket ball, volleyball and     show at the magnificent Teatro San        08:00: Dock at Durban Harbour
tennis or take an early morning jog        Carlo.                                    08.30 - 09.30: transport to King
on the jogging track. Or relax in the                                                Shaka Airport
spa with saunas, steam rooms, post
treatment heated chairs, beauty
salon etc



To book for 7 Habits of Highly Effective Office Professionals click here or call
                            Olga on 0861 986 986