Test Administration Options at TSM T he increased availability of information technology Although these computer- based tests are cost- and time effective, it is provides various interesting to note that the advantages for assessment traditional pencil-and-paper procedures. For example, test administration remains personality, as well as the option that is used numerous abilities, can be most often. evaluated by completing TSM makes use of all three tests which have been set test administration options. up online by consultants at Expert Desktop Assessment System, which administers We would recommend that TSM. Candidates might tests, followed by a quick and as far as possible all find this more suitable, as accurate automatically candidates for a particular they can use the internet scoring system. position are assessed using in the comfort of their own the same procedure, e.g., home. Candidates answer questions all candidates complete The benefit to companies directly on the computer paper-and-pencil is that candidates from all under supervision at our assessment. However, if a over the world can be offices in Paarl, or at the candidate is not locally assessed quickly and cost- client’s choice of venue. based, assessment options effectively. can be combined, e.g., Results are immediately paper-and-pencil and Assessment can also take available and can be provided online. place by using the SHL in electronic or hard copy format. Comparison of test administration options or any combination of the following: Prices per person Desktop Examples of Tests and Reports Online* Pencil-and-Paper Assessment Administration R360 R1250 (per 3hours testing) R1250 or R550 per hour OPQ with Management Competency Profile R580 R1060 R580 Critical Reasoning Battery with reports R350 R532 R350 Total R1290 R2842 R2180 *Online testing requires a web browser check to be administered by the client or the client’s IT Department. Web access needs to be checked prior to the actual testing self, in order to confirm compatibility with the online system. “If your job is Customer Satisfaction, your real job title is Problem-Solver" (Brin Tracy). Workshop! TSM would like to remind all of our clients about our monthly Client Service workshop at our offices, 13 Synagogue Street in Paarl, for only R250 per person. This workshop will take place on every last Friday of the month. The next workshop will be held on the 26th of March 2010. Please contact Nadia Brits at firstname.lastname@example.org regarding details and learner outcomes of this full-day workshop. Employee Engagement in your organisation! Employee engagement is a popular concept among businesses and with good reason, as 80% of Global Heads of HR indicate Engaging Employees as high priority*. Regarded as a psychological state, engagement can be experienced by employees in their working roles. Engaged employees are interested in their managed effectively, might inhibit their work, believe in what their organisation star performers. One example of these does as well as its values, feel loyal while drivers would be task variety, explained experiencing a sense of belonging and they as having a lot of variety in one’s job feel energetic and enthusiastic about their and tasks. Once a person does not work. Furthermore, engaged employees experience his job as versatile as he are less likely to develop an intention to would prefer it is likely to frustrate him quit, which will spare companies significant and might hinder his overall recruitment and induction costs. performance at work. This form takes no more than 10 minutes to complete. SHL launched the Engagement Questionnaire in 2009. Organisational SHL also offers the effective Exit drivers as well as job characteristic scales Questionnaire (15 minutes) which are used to measure individuals’ highlights crucial trends around reasons engagement levels, job features for leaving the company. This contributing to engagement and other information will empower employers to organisational practices that might take action in order to retain their high influence engagement. This questionnaire performers in the future. If managed takes about 30 minutes to complete. effectively, this questionnaire’s results will lead to lower turnover, higher The Manager Rating Form allows managers customer satisfaction and higher to identify certain drivers, which, is not profitability. TSM would gladly assist our clients in using this effective SHL product to monitor their levels of employee engagement. Please contact Nadia Brits at email@example.com for more information. *(Corporate Leadership Council: ‘Improving Employee Performance in an Economic Downturn’: (Survey : Q3 & Q4 2008). Workshops dates: March 2010 All our workshops are designed to combine the principles of behavioural change and practical learning exercises. We also design customised workshops for clients that align with the strategic objectives and competencies of their specific organisation. The following workshop dates are scheduled for March: Workshop dates scheduled for April 2010 can be found on our website at www.tsm.co.za. Please contact Nadia Brits (021 872 9762) for any further information regarding the workshops.