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PRODUCT RECALL STATEMENT

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PRODUCT RECALL STATEMENT Powered By Docstoc
					  PRODUCT RECALL STATEMENT
VOLUNTARY RECALL DUE TO POTENTIALLY DEFECTIVE PLUGS


Rolf C. Hagen (UK) Ltd., in cooperation with Trading
Standards is issuing a Voluntary Recall Notice of certain
products due to the fitting of potentially defective plugs.
We have become aware that a small number of the items below may have been fitted
with a defective plug. The defect may cause the back cover of the plug to detach when
attempting to remove the plug from an electrical socket. With the back cover detached it
is possible to contact bare live conductors, with an associated risk of electrical shock.                Marked
                                                                                                         CWL 668
Potentially defective plugs will be marked ‘CWL 668’ as shown.

Whilst operating, the items are perfectly safe, however, if you own one or more of the                     EXAMPLE RATING LABEL
items listed below, do not remove the plug from the electrical socket. Please check
the production date code which is clearly displayed on the silver rating label on the back
of the item.

The models affected were only manufactured in 2010 with production
date codes as shown below and were available in most pet and aquatic                                           Item No       Date Code
retailers.




 Elite Style Aquarium                                                                                                Exo Terra Compact Top
                             Elite Stingray Filter*       Elite Jet Flo Filter*          Marina i25 Filter**
     Light Canopy*                                                                                                          Canopies
  A-3581, A-3583, A-3585B      A-140, A-142, A-144                A-110                          A-131               PT-2225, PT-2226, PT-2227
 Date codes 03/10 to 13/10   Date codes 03/10 to 13/10   Date codes 03/10 to 13/10      Date codes 03/10 to 24/10        Date codes 03/10 to 13/10

*Also included in Elite Style Aquarium Kits: Item numbers 15146, 15156, 15166, 15176, 15196.
**Also included in Marina Cool Goldfish Kits: Item numbers 13389, 13391, 13394, 13399



If you have one of these items manufactured within these production date codes, please call our free
hotline on 0800 980 8112 to speak to our dedicated staff and find out how to obtain a replacement.
Important – If you need to unplug the item to check the date code please exercise caution. Isolate the power supply before
unplugging from the socket. Do not allow children or people with impaired physical or mental ability to handle the plug.

If you have any queries please do not hesitate to call or e-mail on:

0800 980 8112 / EIRE: 0044 1977 521070 / e-mail: recall-uk@rchagen.com
Lines are open 9am-6pm Mon-Fri
We wish to thank you for your co-operation and apologise for any inconvenience caused.


                                                                       QC            BUY WITH CONFIDENCE
                                                                    PASSED Boxes marked with a quality control label or plugs
                                                                                     with a plain green sticker have been QC checked.

				
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posted:2/17/2011
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