Pamela Barbee is an experienced Account Manager for business to business sales, managing approximately 300 dealer, architect and designer accounts in a 1m territory. She has been responsible for customer retention, relations and service while providing training and education for products and services as well as complaint resolution. Pamela implemented strategic planning, time management and performance tracking and analyses. She has deployed marketing strategies and marketing research. Pamela has consistently been a top ranking sales person adding value to the VP of Sales.
Pamela W. Barbee Barnesville, GA 30204 Home: 770-358-7956 Cell: 404-771-0690 email@example.com www.linkedin.com/in/pambarbee Employment History Kasmir Fabrics 2009 – 2010 Atlanta, Georgia Territory Manager Account Manager for business to business sales with major fabric distributor managing approximately 300 dealer, architect and designer accounts in a 1m territory Responsible for customer retention, relations and service while providing training and education for products and services as well as complaint resolution Implemented strategic planning, time management and performance tracking and analyses Deployed marketing strategies and marketing research Consistently top ranking sales person adding value to the VP of Sales Pitney Bowes 2009 Atlanta, Georgia Sales Executive Consultative b2b sales of hardware and software to manage the flow of communication locally and globally Expert in configuring the most desirable solutions of hardware and software to best meet the customers’ needs as well as providing training and education, relationship building, customer relations and customer retention Awarded several Performance of Excellence certificates adding value to the Sales Manager and Director of Sales Seabrook Wallcovering 1982 - 2008 Account Executive Atlanta, Georgia B2B sales with a major wallcovering distributor managing 480 dealer, contractor, builder, architect and designer accounts in a 1m+ territory Liaison between the customer, company and vendor employing complaint resolution skills to mitigate problems Assisted customers with marketing research and analysis Employed strategic planning, and time management to increase customer retention and enhance customer relations Account Executive of the Year – 1 yr, recognition for top sales of in store product – 10 yrs, recognition for top sales performance from major manufacturer - 2 yrs. Maintaining top sales person of in store product - 13 yrs. Department Manager Memphis, Tennessee Managed inside sales and customer relations department including all hiring, training and scheduling Responsible for all strategic planning, time management and order entry of staff Developed, executed and analyzed motivational incentive programs Maintained and analyzed department performance statistics and customer retention Designer / Salesperson Memphis, Tennessee Responsible for inventory control, store maintenance, and team management Developed customer relations and increased customer retention Assisted customers with product selection and final decisions Education: Georgia State University Graduate - BS in Education – Dean’s List Franklin/Covey Time Management Seminar, 2 days Baddour Customer Relations /Selling Seminar, 3 days Armstrong Color Coordinating and Space Planning Seminar, 5 days
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