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Audio Products Group Warranty Form

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Audio Products Group Warranty Form Powered By Docstoc
					   Audio Products Group Warranty Form
Thank you for choosing one of Audio Products Group’s (APG) quality products.              Failure by the user to observe any recommended precaution noted in the
We trust that you will enjoy the equipment which has been manufactured to the             Operating Instructions or exposure to abnormally harsh or corrosive conditions,
highest standard and specification.                                                       or allowing any foreign objects or matter such as coins, liquids, pins, dirt etc to
For your protection we encourage all our customers to purchase from authorised            enter the product, will void the warranty.
dealers only. Those who buy from unauthorised sources risk significant problems           Specifically warranty will not apply to:
when it comes to warranty, spare parts, software updates and ongoing service.             •	 Damage	or	wear	and	tear	which	is	caused	by	excessive	use,	such	as	the	
The next time you buy a product from one of the brands represented by APG,                   commercial	use	of	domestic	equipment.
please make sure your purchase is made from an authorised dealer. That way you            •		Consumables	such	as	batteries,	cassette	tapes	and	the	like,	for	which	replacement	
can be guaranteed the best in service and support.                                           may	be	purchased	as	required.
This warranty applies to purchases made in New Zealand or Australia only.                 •		Defects	to	styli	or	problems	to	removable	mass	storage	devices.
Warranty is NOT VALID if the products have been purchased from an unauthorised            •		Damage	caused	by	leaking	batteries.
dealer or unauthorised online E-tailer. Should service become necessary during the        •		Repairs	carried	out	by	a	non	authorised	person	or	service	centre.
warranty period the owner should refer to our web site at: www.audioproducts.             •		Lamp	burn-out	in	projectors.
co.nz/ServiceAgent.aspx (New Zealand)                                                     •		Software	incompatibility	or	error.
or www.audioproducts.com.au/ServiceAgent.aspx (Australia)                                 •		Overdriving	of	speakers.
for the name and address of the nearest Authorised Service Agent.                         •		Connection,	incompatibility	and	configuration	issues	within	the	users	networks	or	
In order to obtain warranty service, the owner must present the original                     setups.
purchase receipt from an authorised APG Retailer with the product for repair              •		Faults	or	problems	caused	by	software	loading.
to the authorised agent. For this reason we recommend you keep your purchase              •	 Any	serialised	product	on	which	the	serial	number	has	been	defaced,	modified	or	
receipt in a safe place should it be required in the future.Warranty is offered on           removed.
a carry-in basis only.                                                                    •		Any	installation	or	removal	charges	resulting	from	product	failure.
WArrAnty ConditionS                                                                       Extended warranties (where applicable) are only valid if recorded on Audio
Warranty only applies when the product has been installed and used in accordance          Products Group website within 14 days of purchase, Audio Products Group does
with the manufacturer’s recommendations under normal and reasonable care, it              not take responsibility for any lost or missing postal registration forms.
does not cover: damage or failure resulting from faulty or improper installation, act     Audio Products Group is not liable for damages to other property caused by defects
of nature, abuse, use on incorrect voltage, alteration, accident, misuse, negligence      in its products, damages based upon inconvenience, loss of use of the product,
or maladjustment. In addition reception problems arising from inadequate antenna          loss of time or data, commercial loss or any other damages, whether real, incidental
systems, outside interference, mains supply problems, thunderstorm activity,              or consequential.
infestation by vermin or insects, tampering or modification by unauthorised               The benefits conferred by this warranty are additional to all other conditions, rights
persons, incompatibility with other brand name equipment and accessories are also         and remedies. Our goods come with guarantees that cannot be excluded under
excluded.                                                                                 Consumer Law. You are entitled to a replacment or refund for major failure and for
                                                                                          compensation for any other reasonably foreseeable loss or damage. You are also
                                                                                          entitled to have the goods repaired or replaced if the goods fail to be acceptable
 Register your warranty online at:
                                                                                          quality and failure does not amount to a major failure.
 www.audioproducts.co.nz/WarrantyRegistration.aspx (New Zealand product purchases only)
 www.audioproducts.com.au/WarrantyRegistration.aspx (Australian product purchases only)
 OR:
 Tear off either the New Zealand or Australian card (depending on country of purchase)    Customer care hotline
 below at perforation and post:                                                           Australia:   1300 130 492
                                                                                          New Zealand: 0800 174 781




         Freepost Number.200094




                                                                   Warranty Card
                                                                   Audio Products Group
                                                                   PO Box 50540
                                                                   Porirua 5240


                                                                                                               Warranty card for new Zealand purchases only.




                                                                                                                  Warranty card for Australian purchases only.
Commencing from the date of purchase. Keep your original receipt as your Proof of Purchase.
BRAND                                                  WARRANTY PERIOD                      SERVICE
AKG                                                                          24 Months                                                  Carry In
BELL’O                                                                       12 Months               refer to note     3                Carry In
DENON Consumer HiFi (Warranty extension available)                           24 Months               refer to notes    2, 5, 6 & 10     Carry In
DENON Headphones                                                             24 Months               refer to note     5                Carry In
DYNAUDIO                (Warranty extension available)            (NZ ONLY) 36 Months                refer to notes    1, 2, 5 & 12     Carry In
ELAN Home Systems                                                 (NZ ONLY) 24 Months                                                   Carry In
ESCIENT                                                                      12 Months                                                  Carry In
KEY DIGITAL Components                                                       24 Months                                                  Carry In
NAD HiFi                (Warranty extension available)                       24 Months               refer to notes    5, 6 & 10        Carry In
NAD Speakers                                                                 24 Months               refer to notes    1, 2 & 5         Carry In
Niles Active Products                                             (AUS ONLY) 24 Months               refer to notes    2&5              Carry In
Niles Passive Loudspeakers                                        (AUS ONLY) Limited Lifetime        refer to notes    2, 5, 7 & 8      Carry In
Niles Passive Products                                            (AUS ONLY) 10 Years                refer to notes    2, 5 & 7         Carry In
SIM2                                                                         24 Months               refer to note     4                Carry In
TANNOY                  (Warranty extension available)                       36 Months               refer to notes    1, 2, 5 & 12     Carry In
PSB Speakers                                                                 10 Years                refer to notes    2, 5 & 11        Carry In
Key   •   Note 1.    All powered speakers are covered by 12 Months on the electrical components.
      •   Note 2.    All speakers are not covered for misuse from overdriving, handling of drivers (woofer or tweeter)
      •   Note 3.    Warranty does not cover any damage to glass and does not cover naturally occurring imperfections in leather.
      •   Note 4.    Refer to SIM2 and Texas Instruments Pixel Policy for closed or open pixels under Warranty, viewable at:
                     www.audioproducts.com.au/apgwarrantytermcondition.aspx These policies are adopted by Audio Products Group.
      • Note 5.      Indicated power ratings refer to clean signal free from distortion, clipping and DC voltage.
      • Note 6.      You can extend your warranty a further 12 Months to a total of 36 Months by registering your purchase online in New
                     Zealand www.audioproducts.co.nz or in Australia www.audioproducts.com.au or on the below reply paid New Zealand
                     or Australia form. Registrations must be submitted within 14 days of purchase to be eligible for the 12 Month extension.
      • Note 7.      Passive products are those not requiring AC/DC or battery power.
      • Note 8.      Limited Lifetime Warranty is not transferable to subsequent purchasers of the product, upon examination Audio Products
                     Group will at its sole option repair or replace with an equivalent model if a product is found to have a manufactures defect.
      •   Note 9.    Vacuum tubes are covered by 3 Months Warranty only.
      •   Note 10.   Hard disc drives are covered by 12 Months Warranty Only.
      •   Note 11.   All powered speakers are covered by 24 Months on the electrical components.
      •   Note 12.   You can extend your warranty a further 24 Months to a total of 60 months by registering your purchase online.New Zealand
                     purchase: www.audioproducts.co.nz/WarrantyRegistration.aspx or Australian Purchase: www.audioproducts.com.au/
                     WarrantyRegistration.aspx, registration must be submitted with in 14 days of purchase to be eligible for the extra 24 Months.




 register your warranty online at:
 www.audioproducts.co.nz/WarrantyRegistration.aspx
 or complete this card and return to APG. (New Zealand product purchases only)

 Name _____________________________________________________________________________________

 Address ____________________________________________________________________________________

 City ___________________________________________________________________ Postcode ___________

 Email ______________________________________________________________________________________

 Tel (      ) ___________________________________ Brand______________________ Colour ______________

 Model __________________________________ Serial No. _________________________________________

 Purchase Date ______________________ Store Receipt No. _________________________________________

 Place of Purchase ____________________________________________________________________________


 If you do not wish to receive any product information please tick this box                   


 register your warranty online at:
 www.audioproducts.com.au/WarrantyRegistration.aspx
 or complete this card and return to APG. (Australian product purchases only)

 Name _____________________________________________________________________________________

 Address ____________________________________________________________________________________

 City ________________________________________ State _____________________ Postcode ___________

 Email ______________________________________________________________________________________

 Tel (      ) ___________________________________ Brand______________________ Colour ______________

 Model __________________________________ Serial No. _________________________________________

 Purchase Date ______________________ Store Receipt No. _________________________________________

 Place of Purchase ____________________________________________________________________________


 If you do not wish to receive any product information please tick this box                   

				
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