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									     Professional Golf Management Concentration Assessment Plan

Program: Professional Golf Management (PGM)
Assessment Coordinator for the program: Christopher Cain
Department(s) or Interdisciplinary Council Responsible for the Program: Recreation and
Sport Management
Five-Year Implementation Dates: (2004-2005 to 2009-2010)

Is this program accredited by an external organization? _____ No _X__ Yes, and the
organization is: _Professional Golfers’ Association of America

PGM Concentration and Structure

The Professional Golf Management program is a concentration within the Department of
Recreation & Sport Management. Students completing a bachelor’s degree in Recreation
with a concentration in Professional Golf Management.

This report is organized in three sections. Part 1 includes, as an attachment, the
competencies required of all RSM majors and is submitted by RSM as a separate
assessment plan. Part 2 focuses on the specific competencies of the competencies for the
Professional Golf Management concentration. Part 3 includes the most recent
accreditation letter from the Professional Golfers’ Association of America and Standards
and Criteria.

Student Learning Outcomes for the program. List the Student Learning Outcomes for
the program.

Part 1: RECREATION OUTCOMES:

See the RSM Assessment Plan.

Part 2: PROFESSIONAL GOLF MANAGEMENT (PGM) CONCENTRATION
OUTCOMES:

17.By the end of the PGM program, students will demonstrate knowledge of the PGA
Constitution.
18.By the end of the PGM program, students will demonstrate knowledge of the rules of
golf.
19.By the end of the PGM program, students will demonstrate knowledge of player
development programs.
20.By the end of the PGM program, students will demonstrate knowledge of career
enhancement strategies.
21.By the end of the PGM program, students will demonstrate the knowledge of
tournament operations including running the necessary computer scorekeeping programs.


                                                                                         1
22.By the end of the PGM program, students will demonstrate knowledge of golf car fleet
management.
23.By the end of the PGM program, students will demonstrate knowledge of golf club
design and repair.
24.By the end of the PGM program, students will demonstrate knowledge in fundamental
golf instruction.
25.By the end of the PGM program, students will demonstrate knowledge in golf swing
analysis and teaching effectiveness.
26.By the end of the PGM program, students will demonstrate knowledge of business
planning and operations specific to golf club management.
27.By the end of the PGM program, students will be able to identify and apply
appropriate customer relations techniques in a golf club setting.
28.By the end of the PGM program, students will be able to demonstrate the knowledge
in one of the following elective concentrations: caddie program management, golf course
design, golf facility design, or range management.
29.By the end of the PGM program, students will be able to explain and apply turf grass
Management concepts to a golf course.
30.By the end of the PGM program, students will demonstrate knowledge of the swing
concepts of teaching.
31.By the end of the PGM program, students will demonstrate knowledge of supervising
and delegating.
32.By the end of the PGM program, students will be able to describe and apply
merchandising and inventory management concepts to a golf club setting.
33.By the end of the PGM program, students will be able to demonstrate the knowledge
of food and beverage control in a golf club setting.
34.By the end of the PGM program, students will demonstrate golf ability proficiency
sufficient to pass the Players Ability Test (PAT).
35.By the end of the PGM program, students will demonstrate knowledge of business
communications.




2
  PROFESSIONAL GOLF MANAGEMENT CONCENTRATION CURRICULUM ALIGNMENT:




                                                                                                                        RLS   RLS   RLS   RLS   RLS
           RLS    RLS    RLS    RLS    OH     TCA    TCA    ENG    TCA    TCA    HMD   RLS   TCA    RLS    RLS    RLS   462   462   462   462   462
Outcomes   110    201    301    401    111    378    480    407A   221    380    407   417   420    102    103    104   A     B     C     D     E
#17        I, E                                                                                                         R
#18        I, E                                                                                                         R
#19        I, E                                                                                                         R
#20        I, E                                                                        I                                R
#21               I, E                                                                                                  R
#22               I, E                                                                                                  R
#23               I, E                                                                                                  R
#24               I, E                                                                                                  R
#25                      I, E                                                                                                 R
#26                      I, E                                      I, E                                                       R
#27                      I, E                                             I, E                                                R
#28                      I, E                                                                                                 R
#29                                    I, E                                                                                   R
#30                             I, E                                                                                                R     R     R
#31                             I, E                                             I     E     I, E                                   R     R     R
#32                                                  I, E                                                                           R     R     R
#33                                           I, E                                                                                  R     R     R
#34                                                                                                 I, E   I, E   I,E   R     R     R     R     R
#35                                                         I, E                                                        R     R     R     R     R




                                                                                                                                                      3
PROFESSIONAL GOLF MANAGEMENT ASSESSMENT EVIDENCE:

Student      Methods/Instruments Expected Measures           When and where will
Learning     (Direct and Indirect) from the                  the
Outcomes for to be used            Methods/Instruments       Methods/Instruments
the Program                                                  be administered and
                                                             data collected?
#17          classroom activities and quiz grades in         RLS 110 – classroom
             quizzes                  classroom and test
                                      grades in PGA/PGM
                                      level 1 examination

#18          classroom activities and quiz grades in         RLS 110 – classroom
             quizzes                  classroom and test
                                      grades in PGA/PGM
                                      level 1 examination

             internship supervisor   internship supervisor   RLS 462A – internship
             evaluations             evaluations graded      site
                                     reports


#19          classroom activities and quiz grades in         RLS 110 – classroom
             quizzes                  classroom and test
                                      grades in PGA/PGM
                                      level 1 examination

             internship supervisor   internship supervisor   RLS 462A – internship
             evaluations             evaluations graded      site
                                     reports


#20          classroom activities and quiz grades in         RLS 110 – classroom
             quizzes                  classroom and test
                                      grades in PGA/PGM
                                      level 1 examination

             classroom activities and quiz grades            RLS 417 - classroom
             quizzes




4
      internship supervisor   internship supervisor   RLS 462A – internship
      evaluations             evaluations graded      site
                              reports


#21   classroom activities and quiz grades and        RLS 201 – classroom
      quizzes                  simulations in
                               classroom and test
                               grades and simulations
                               in PGA/PGM level 1
                               examination
      internship supervisor internship supervisor RLS 462A – internship
      evaluations              evaluations graded     site
                               reports


#22   classroom activities and quiz grades in         RLS 201 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 1 examination

      internship supervisor   internship supervisor   RLS 462A – internship
      evaluations             evaluations graded      site
                              reports


#23   classroom activities and quiz grades and        RLS 201 – classroom
      quizzes                  simulations in
                               classroom and test
                               grades and simulations
                               in PGA/PGM level 1
                               examination
      internship supervisor internship supervisor RLS 462A – internship
      evaluations              evaluations graded     site
                               reports


#24   classroom activities and quiz grades in         RLS 201 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 1 examination




                                                                            5
      internship supervisor   internship supervisor   RLS 462A – internship
      evaluations             evaluations graded      site
                              reports


#25   classroom activities and quiz grades in         RLS 301 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 2 examination

      internship supervisor   internship supervisor   RLS 462B – internship
      evaluations             evaluations graded      site
                              reports


#26   classroom activities and quiz grades in         RLS 301 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 2 examination

      classroom activities and quiz grades            TCA 221 - classroom
      quizzes




      internship supervisor   internship supervisor   RLS 462B – internship
      evaluations             evaluations graded      site
                              reports


#27   classroom activities and quiz grades in         RLS 301 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 2 examination

      classroom activities and quiz grades            TCA 380 - classroom
      quizzes




6
      internship supervisor   internship supervisor   RLS 462B – internship
      evaluations             evaluations graded      site
                              reports


#28   classroom activities and quiz grades in         RLS 301 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 2 examination

      internship supervisor   internship supervisor   RLS 462B – internship
      evaluations             evaluations graded      site
                              reports


#29   classroom activities and quiz grades in         OH 111 - classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 3 examination

      internship supervisor   internship supervisor   RLS 462B – internship
      evaluations             evaluations graded      site
                              reports


#30   classroom activities and quiz grades in         RLS 401 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 3 examination

      internship supervisor   internship supervisor   RLS 462C – internship
      evaluations             evaluations graded      site
                              reports


#31   classroom activities and quiz grades in         RLS 401 – classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 3 examination




                                                                            7
      classroom activities and quiz grades            TCA 407 - classroom
      quizzes




      classroom activities and quiz grades            RLS 417 - classroom
      quizzes




      internship supervisor   internship supervisor   RLS 462C – internship
      evaluations             evaluations graded      site
                              reports


#32   classroom activities and quiz grades in         RLS 480 - classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 3 examination

      classroom activities and quiz grades            TCA 420 - classroom
      quizzes




      internship supervisor   internship supervisor   RLS 462C – internship
      evaluations             evaluations graded      site
                              reports


#33   classroom activities and quiz grades in         TCA 378 - classroom
      quizzes                  classroom and test
                               grades in PGA/PGM
                               level 3 examination

      internship supervisor   internship supervisor   RLS 462C – internship
      evaluations             evaluations graded      site
                              reports




8
#34   classroom activities and performance indicators RLS 102, 103, 104 -
      evaluations              in classroom and       classroom
                               playing proficiency
                               exam conducted by
                               PGA
      internship supervisor   internship supervisor   RLS 462 A, B, C –
      evaluations             evaluations graded      internship site
                              reports


#35   classroom activities and quiz grades            ENG 407A - classroom
      quizzes




      internship supervisor   internship supervisor   RLS 462A, B, C –
      evaluations             evaluations graded      internship site
                              reports




                                                                            9
     Dissemination of Information over the 5 year period of this Plan. When,
     where, and how will results be disseminated to stakeholders?
Student Learning            Who will analyze the data? When, where, and how will
Outcomes for the Program                                  the results be disseminated
                                                          to stakeholders?
#17                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#18                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#19                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#20                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#21                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#22                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#23                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#24                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#25                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#26                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#27                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#28                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#29                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#30                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#31                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#32                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#33                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#34                         Individual Instructor         Internet Web Site
                            Responsible for Courses
#35                         Individual Instructor         Internet Web Site
                            Responsible for Courses



10
Part 3: Recent accreditation letter from the Professional Golfers’ Association of
America, following are the standards and criteria.




                                                                                    11
  CRITERIA FOR THE DEVELOPMENT AND OPERATION OF
 THE PGA’S PROFESSIONAL GOLF MANAGEMENT PROGRAM

The Professional Golfers’ Association of America (PGA) has developed certain basic criteria
to guide schools in the development and operation of PGA/PGM™ programs. These
criteria are further defined through standards that appear in a separate section of this
document. All schools are required to maintain all standards set forth herein to remain
accredited by The PGA. Criteria are subject to change at the discretion of PGA. Failure
of the School to fulfill the criteria may result in suspension from the program until any
breaches are cured or in expulsion from the program for material breaches. Schools will be
notified well in advance of any program changes in writing. The criteria are as follows:


ACCREDITATION:

The school must be a four-year degree granting institution and be accredited by one of the
six regional accreditation agencies for general collegial purposes.


INFORMATIONAL MEETING

The PGA will hold 2 meetings per year at the PGA Education Center in Port St. Lucie,
Florida in order to discuss all criteria and accreditation standards. This meeting is mandatory
for any School that has an interest in having a PGA/PGM™ program accredited by the
PGA of America. (See attached pages at back of document for steps).


ATTENDANCE AT PGM CHECKPOINTS/SEMINARS

The PGA will require an official of the college/university directly affiliated with the
proposed program to attend all three checkpoints at the PGA Education Center. A
debriefing session will be included to ascertain the schools grasp of the scope of the PGM at
the end of each Level. Attendance at all three levels is required prior to submission of a
formal proposal.

Attendance at the seminars for each level of the PGM program (following the checkpoint)
will also be required. These seminars will serve as a brief introduction to the PGM
knowledge base for PGA/PGM™ students. More in-depth instruction is expected in credit-
bearing PGM courses provided in the curriculum of each accredited program.


TEMPORARY ACCREDITATION FOR FIRST TWO YEARS OF OPERATION

The PGA will temporarily accredit schools that meet all criteria for the first two years of
operation. During the temporary period, The PGA will monitor the program to ensure all
standards are met. The PGA has the right to remove the accreditation if all standards are



12
not met. In this event, students would be given credit for all work completed toward PGA
membership

GOLF COURSE:

The school must own or have extensive access to an appropriate golf course facility
including an adequate practice range and golf shop capable of serving as a “Model Golf
Shop”.

Schools that do not own their own course must provide multiple facility access that will
allow PGA/PGM™ students to play and practice at all times. These facilities must also
participate in a “Model Golf Shop” in order to assist students understanding of the business,
teaching and playing of the game. Schools desiring to meet golf course criteria with outside
facilities must provide strong assurance and proof of long-term agreements (minimum of 5
years) in order to qualify for accreditation. The PGA will interview these owners/operators
to ensure they understand requirements of the program prior to accrediting the program.

All golf course operations must comply with federal, state and OSHA regulations. A PGA
member must be employed as Director of Golf or as the Head Professional at this facility.


MODEL GOLF SHOP

The “Model Golf Shop” will provide PGA/PGM™ students the opportunity to see a model
golf shop in operation and apply the concepts and ideas learned in the PGA’s Professional
Golf Management Program to that shop. The intent of the “Model Golf Shop” is to
encourage the PGA Professional or PGA/PGM™ faculty to discuss the components with
students. An outline addressing “Model Golf Shop” requirements is attached at the
conclusion of the Standards.


PLAYING ABILITY TEST (PAT):

The PGA considers the ability to play the game of golf with a high degree of proficiency as
vital for membership. Passing the PAT is a requirement in order to receive the
PGA/PGM™ designation on the diploma and to be elected to PGA Membership.

PLAYER DEVELOPMENT PROGRAM

Students unsuccessful at the Playing Ability Test (PAT) must be enrolled in a Player
Development Program beginning the first semester of enrollment until the PAT requirement
has been completed.

Documentation of player ability sufficient to make appropriate diagnosis of areas of
weakness in a students’ game, a detailed prescription of actions to be taken to improve and
regular and systematic instruction, observation and monitoring of progress must be included.




                                                                                          13
PROGRAM ACADEMIC POSITION:

The school must position the PGA/PGM™ program at no less than a concentration or
specialty. This concentration or specialty must be indicated on the diploma and/or
transcript of a graduate meeting all requirements of the PGA approved program.

The school must not offer an alternate golf management program nor give diploma or
transcript recognition for students not meeting all requirements of the PGA approved PGM
program including the Playing Ability Test (PAT).


CO-OP/INTERNSHIP CAPABILITY:

The schools must be recognized as having experience and expertise in the placement and
tracking of students in experiential based Co-op/Internship situations. The school should
have adequate resources in this key area and commit to applying them to satisfy the
PGA/PGM™ standards.

STUDENTS:

The school must have written policies and procedures for admission, retention and dismissal
of students from the PGA/PGM™ program including all requirements of the PGM
Program. A signature page should be enclosed and signed by the students indicating their
awareness of the requirements of the program.

The school may enroll no more than 100 PGA/PGM™ students per year. The maximum
enrollment in the PGA/PGM™ program must not exceed 400 students. (Information
regarding faculty requirements relating to program size can be found in the Standards under
Students). New programs must have a minimum of 30 students enrolled after two years to
maintain their accreditation.

ADMINISTRATION-PGA/PGM™ STAFF:

The school must establish a clearly identifiable unit charged with the management of the
PGA/PGM™ program. The PGA/PGM™ unit shall be staffed with a minimum of three
fulltime persons primarily responsible for the administration of the PGA/PGM™ program.
These persons should include the Director, Co-op/Intern Coordinator and an
Administrative Assistant. This unit shall be under the direct guidance and supervision of a
fulltime Director, required to be hired 1 year in advance of the program opening. An
individual shall also be assigned fulltime for the placement and tracking of students in Co-
op/Intern positions in accordance with PGA standards. The Internship Coordinator must
be hired 6 months in advance of program opening. An administrative assistant shall be
assigned as full time support for the unit, and hired no later than the starting date of the first
class. All other resources dedicated to the PGA/PGM™ program and its educational
standards shall be sufficient to serve the number of students admitted to the program.




14
CURRICULUM:

The PGA Professional Golf Management Program (PGM) is a curriculum consisting of
discreet academic knowledge base components addressing the “Business”, “People” and the
“Game” of golf. These components are presented in three levels, each concluding with
knowledge and/or skill simulation evaluations at an on campus checkpoint. The school
must, in cooperation with The PGA, establish an annual schedule of checkpoints for each
level. Each entering PGA/PGM™ class shall be considered a cohort for matriculating
through the levels of the PGM Program.

FACULTY:

All faculty associated with the PGA/PGM™ program must be fully qualified through
academic preparation and experience in the area of their assignment.

FINANCIAL SUPPORT:

The school must provide sufficient financial resources to develop and operate the
PGA/PGM™ academic program, Co-op/Intern programs and the golf course operations in
a sound and efficient manner in accordance with PGA standards. Funding for the
PGA/PGM™ unit and golf course operations must be clearly identifiable, preferably by line
item, for PGA accreditation purposes.




                                                                                      15
PGA STANDARDS     FOR  THE    ORGANIZATION                                            AND
OPERATIONS OF ACCREDITED PGA/PGM™ PROGRAMS

PGA/PGM™ programs developed and operated by institutions of higher education in
conjunction with the PGA of America are comprehensive degree programs. These
programs provide future PGA members a respected academic major in a field applicable to
the golf industry integrated with the specific knowledge and skills of the PGA’s Professional
Golf Management Program (PGM) developed by the PGA. The PGA, based upon a desire
to insure a consistent measure of quality in both the process and product, developed specific
standards to define the basic criteria required for the organization and approval of all
PGA/PGM™ programs. Schools with PGA accredited programs accept these standards in
concert with those of their other accrediting bodies to guide the organization and operation
of the PGA/PGM™ programs.


ACCREDITATION:

Four-year degree granting institution accredited for general collegial purposes by one of the
following regional accrediting agencies:

       Middle State Association of Colleges and Schools
       New England Association of Colleges and Schools
       North Central Association of Colleges and Schools
       Northwest Association of Colleges and Schools
       Southern Association of Colleges and Schools
       Western Association of Colleges and Schools


CITIZENSHIP:

To become a member of The PGA of America, an individual must either be a US
citizen or a resident alien. PGA/PGM™ schools are accredited to produce PGA
members. Individuals who are not US citizens or do not have a resident alien card should
not be recruited and should be discouraged from enrolling in a PGA/PGM™ program.


GOLF COURSE:

       Facility:

          Course must be regulation length with a minimum of 18 holes.
          Course must be school owned or obligated under long-term contract (minimum
           of 5 years) to provide guaranteed access for PGA/PGM™ students.
          PGA member must be employed as Head Professional or Director of Golf and
           serve as role model for PGA/PGM™ students.




16
          Course must have a practice facility adequate to accommodate PGA/PGM™
           students.
          Facility must have the ability to incorporate a “Model Golf Shop” at their facility
           and provide an implementation plan.



       PGA/PGM™ Student Access:

          PGA/PGM™ students must have guaranteed access to play and practice the
           game of golf when not in classes.
          PGA/PGM™ student access must be guaranteed on a daily basis and on
           weekends.
          PGA requires schedule of PGA/PGM™ student access and supplemental
           activities be submitted by October 1st of each year.

       Golf Shop:

          Golf shop must be under the direct supervision of a Class “A” PGA member.
          Assistant Professionals must also be PGA members or apprentices enrolled in
           the PGA’s Professional Golf Management Program (PGM). (PGA/PGM™
           students working in this capacity are exempt.)
          Golf shop must be managed and operated as “Model Golf Shop” capable of
           serving as a learning laboratory for the PGA/PGM™ program.
          Golf Professional must have developed and implemented a current written
           operations manual.


GOLF COURSE MAINTENANCE:

   Course Superintendent must be qualified in all areas of golf course development and
    maintenance.
   School must provide adequate equipment and supplies to maintain course.
   Course should be utilized as learning laboratory for PGA/PGM™ students.
   All federal, state, and OSHA regulations must be met in operation and maintenance of
    golf course.
   Course Superintendent must have developed and implemented a written operations and
    training manual for personnel development and maintenance of the golf course.
   Golf courses not owned by the university/college shall be maintained in the highest
    standard with adequate equipment




                                                                                           17
CURRICULUM:

        PGA/PGM™ Program will be a baccalaureate degree program with an academic
         major compatible with the industry of golf. (i.e., Business/Hospitality/Recreation)
        The knowledge base including learning objectives and work experience activities of
         the PGA Professional Golf Management (PGM) program will be incorporated into
         the curriculum.
        As the PGM program contains a finite body of knowledge relating to the People,
         Business and Game of Golf, significant credit count consideration for PGM specific
         courses (similar to that of other academic course requirements) must be included in
         the PGA/PGM™ curriculum.
        A minimum of 16 months of Co-op/Internship placements at facilities recognized as
         eligible employment by the PGA of America will be required for experiential
         learning. It is required that at least one of the experiences takes place at a green grass
         location.
        An appropriate course in turfgrass management is also required as part of the
         curriculum. This course includes an internship experience to expose PGA/PGM™
         students to work on the golf course.
        An appropriate course or courses in Food and Beverage Management is/are required
         by the PGA as part of the curriculum. A minimum of four weeks of internship or
         lab experience in Food and Beverage Management is also required.
        School must provide PGA a sequential course of study for the PGA/PGM™
         program from freshman through senior years including all PGM requirements and
         checkpoints.
        Each entering PGA/PGM™ class shall be considered a cohort for matriculating
         through the levels of the PGM Program.
        Any curriculum or organizational changes that impact upon the PGA/PGM™
         program must be shared with the PGA.
        A Golf for Business and Life program must be offered in conjunction with the
         PGA/PGM™ program at all accredited PGM schools. The premise of this program
         is to offer the opportunity for young men and women (primarily college juniors and
         seniors) to develop their golfing skills so that they can use golf as a business tool
         upon graduation. This program is a PGA Growth of the Game initiative.


PLAYING ABILITY TEST (PAT):

    PAT is a requirement for membership in The PGA and for graduation with the
     PGA/PGM™ designation.
    Students should not be admitted or retained in the program that do not demonstrate the
     ability or inclination to pass the PAT.
    Students must participate in a PAT one time during their first year in the PGA/PGM™
     program. For years two and beyond, students must participate in a PAT a minimum of
     two times per year with encouragement to participate in a third PAT until the PAT test is
     passed.



18
   The PGA shall provide the University with a roster of students successfully
    completing the PAT including a roster of all attempts by every current
    PGA/PGM™ student on April 1, September 1 and November 1 of each year or
    upon request.
   Entrance into the PGA/PGM™ program is predicated on one of the three items:
        Verification of handicap of 12 or less
        Verification of playing ability by a PGA Professional
        Verification of playing by a high school coach

The PGA also grants the Director the latitude of decreasing the standard of handicap to
admit students who he/she believes has the capabilities of succeeding in this program by
completing all academic and PGA/PGM™ requirements including the PAT.

Students unsuccessful at the Playing Ability Test (PAT) must be enrolled in a Player
Development Program beginning the first semester of enrollment until the PAT requirement
has been completed.

PROGRAM ACADEMIC POSITION:

   School must position the PGA/PGM™ program at no less than an academic
    concentration or specialty in Professional Golf Management.
   School must recognize PGA/PGM™ program as part of overall academic offering in
    official publications.
   PGA/PGM™ concentration or specialty must be indicated on the diploma and/or
    transcript of graduates meeting all requirements of the PGA accredited program.
   In order to receive the PGA/PGM™ designation, students must complete Level 3 of
    the PGA’s PGM program prior to graduation (incoming class, Fall 2004)
   School must not offer alternate golf management program or recognition on the
    diploma or transcript for students failing to meet all requirements of PGA accredited
    program.

CO-OP/INTERNSHIP PROGRAM:

   Co-op/Internships must follow the eligible employment guidelines outlined in the
    Constitution.
   Co-op/Internship should occur at least three times at different types of settings. It is
    required that at least one internship experience take place at a green grass location.
   Students must complete at least 16 months of fulltime (40 hours per week) Co-
    op/Internships prior to completion of the program.
   Prior to student placement, the PGA/PGM™ institution has the responsibility for
    securing interested potential internship sites. The PGA/PGM™ student shall not
    contact an internship site, nor accept an internship experience prior to PGA/PGM™
    staff contact with a host facility.
   Before placement, school must initiate an agreement stipulating the specific intern work
    experiences anticipated for each student. This contract or agreement must be validated
    in writing by the host professional, the school and the student prior to placement.


                                                                                         19
    Schools must conduct a thorough evaluation of each Co-op/Internship site prior to
     placement of students and this evaluation should be written and on file.
    Schools must require each host professional to complete a detailed evaluation of each
     student’s performance during the placement.
    School must require that each student complete a detailed evaluation of the Co-
     op/Internship site and experience upon return to campus.
    School must conduct post-internship meeting with student to compare evaluations and
     take necessary remedial action to resolve any performance problems.
    Student records must contain both host professional’s evaluation of student and
     student’s evaluation of site.
    School must submit to PGA list of interns and place of employment each semester.
    Negative site evaluations by students must be investigated prior to future placements.

STUDENTS:

    Director must have specific written PGA/PGM™ policies and procedures for
     admission, retention and dismissal of students from the PGA/PGM™ program
     including all PGM requirements.
    Director must limit student admission to not more than 100 per year with a maximum of
     400 total in the program at any given time. Programs with enrollment of 300 students or
     less require a minimum of 3 full-time positions dedicated to the program, including
     PGA/PGM™ Director, Internship Coordinator and Administrative Assistant. For
     those programs enrolling 301-400 students, the following additional faculty requirements
     are in place:
                  301-330 students—one additional faculty member required
                  331-360 students—two additional faculty members required
                  361-390 students—three additional faculty members required
                  391-400 students—four additional faculty members required
    A minimum of 30 students must be enrolled in the PGA/PGM™ program at the end of
     the second year.
    School must require a USGA handicap card or a letter signed by a PGA professional or
     high school golf coach stating that an applicant for the PGA/PGM™ program has a
     handicap of twelve or less. Copies of the card and/or letter should be on file with the
     Admissions’ Office and in the student’s PGA/PGM™ file.
    Director should make every effort to verify each student’s playing ability prior to formal
     admission to the program.
    School must provide a program of student advisory to assist students in making
     informed academic decisions regarding PGA/PGM™ program.
    School must provide the opportunity for students to form a PGA/PGM™ Student Club
     or Association.
    Student records must be maintained in compliance with accepted confidentiality
     practices.
    Students should participate and be involved in the policy-making process for the
     PGA/PGM™ program.
    Career assistance must be provided to the PGA/PGM™ students for job placement.


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   PGA/PGM™ students may form their own PGA/PGM™ student association within
    school guidelines.
   A PGA/PGM™ student has 8 years to obtain PGA membership from the first day of
    registration into the PGA/PGM™ program. (effective 9-2002)
   Each entering PGA/PGM™ class shall be considered a separate cohort for purposes of
    progress through the PGM checkpoints. Any exceptions shall be emergency in nature
    and approved in writing by the PGA/PGM™ director with a plan for rejoining the
    cohort schedule. The PGA shall be notified of any such exception.

ADMINISTRATION:

   School must have a clearly identifiable unit charged with management of PGA/PGM™
    program.
   PGA/PGM™ unit must be under the direct supervision of a qualified fulltime Director.

ADMINISTRATION (cont’d)

   School must provide a detailed budget, which indicates sufficient allocation of financial,
    capital and personnel resources to adequately support the PGA/PGM™ program,
    included in this budget are revenue, expenses and assumptions.
   PGA/PGM™ unit must have a written and implemented comprehensive policy and
    procedures manual addressing all aspects of the PGA/PGM™ program from admission
    to graduation including all checkpoints.
   Specific information and reports are due to the PGA at various times during each year,
    as follows:
                YEARLY REPORTS (DUE OCTOBER 1 EACH YEAR)
                     PGA/PGM™ Program Budget
                     Golf Course Budget
                     Golf Shop Budget
                     University Retention History
                     Entering Freshmen Class Roster
                     Supplemental Activities Report
                     Cohort Report

               SEMESTER REPORTS
               (DUE JANUARY 30, JUNE 30, SEPTEMBER 30 EACH YEAR)
                   Student Progress Report
                   Supplemental Activities Report

                   Internship Reports are due each semester once placement has been
                   finalized for all students.

   Training opportunities and sample reports are available from the PGA for the
    Administrative Assistant at each institution. Contact the PGA directly should you
    request this service.


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PGA/PGM™ STAFF:

PGA/PGM™ unit must be staffed with a minimum of three fulltime persons to include a
Director, Coordinator of Co-op/Internship and an Administrative Assistant. The
PGA/PGM™ Director must be hired 1 year in advance of the program opening; Internship
Coordinator 6 months in advance; Administrative Assistant no later than the starting date of
the first class.

The intent of the PGA/PGM™ Director and PGA/PGM™ Internship Coordinator
positions is for these individuals to provide the instruction of the finite body of knowledge
associated with the PGA’s PGM program. While not required, it is highly recommended
that one or both of these individuals is a PGA Member.

       PGA/PGM™ Unit Director:

       PGA/PGM™ unit Director shall be responsible for the operation of the unit
       including, but not limited to:

          Primary liaison between PGA, School Administration, Faculty and Students
          Budget preparation and maintenance
          Policy and procedures implementation
          Records management
          Curriculum development management and evaluation
          Prospective student recruiting
          Personnel policies and procedures as related to the PGA/PGM™ Program

       PGA/PGM™ Co-op/Internship Coordinator:

       PGA/PGM™ Co-op/Internship Coordinator shall be responsible for all aspects of
       the PGA/PGM™ Co-op/Internship including, but not limited to:

          Co-op/Internship site evaluation for selection of placement of PGA/PGM™
           students
          Evaluation of site professionals to insure interns are being assisted in the
           completion of specific work experience activities
          Monitoring site professionals’ evaluation of PGA/PGM™ interns
          Monitoring PGA/PGM™ interns’ evaluation of working conditions and
           activities of Co-op/Internship site during placement
          Maintaining appropriate documentation on file regarding Co-op/Internship sites,
           placements, and evaluations
          Prospective student recruiting

       PGA/PGM™ Unit Administrative Assistant:

       The PGA/PGM™ Unit Administrative Assistant shall be responsible for assisting in
       all aspects of the program including, but not limited to:


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          Management of records and files
          Data collection and processing
          Communication channels between all involved parties
          Maintenance of PGA/PGM™ activities calendar


FACULTY:

   Faculty shall be qualified in their area of designated responsibilities.
   Faculty assigned fulltime to the PGA/PGM™ program shall hold a minimum of a
    baccalaureate degree from a regionally accredited institution.
   Any faculty teaching a specific PGM course in place of the PGA instruction offered with
    checkpoints shall meet the qualification and standards devised by The PGA, including
    complete attendance at each seminar (PGA taught) a minimum of twice. This
    requirement addresses the instruction of the following seminars: Business Planning and
    Operations, Customer Relations, Merchandising and Inventory Management and
    Supervising and Delegating.
   The PGA highly recommends any university faculty member teaching the PGM
    knowledge base and objectives in conjunction with a traditional academic course observe
    one or more seminars at the PGA Education Center prior to integration into a specific
    course.

FACILITIES:

   Office space sufficient to accommodate the PGA/PGM™ unit must be allocated.
   Classroom facilities must be allocated to service the total curriculum of the
    PGA/PGM™ program.
   Conference space must be available for large and small group meetings and seminars for
    PGA/PGM™ activities.
   The following facilities must be provided: classrooms, golf club design and repair lab,
    computer lab and audiovisual equipment per specified guidelines necessary to conduct
    the program.


CHECKPOINTS:

   Space for 16 students should be available for each simulation offered in conjunction with
    a checkpoint.


INSTRUCTIONAL RESOURCES AND SUPPORT:
 Support services must be provided including, but not limited to:
      Secretarial-clerical
      Computer availability for students and staff
      Telephone/Fax/Copier capability



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    Instructional resources must be available to implement the total curriculum of the
     PGA/PGM™ program.
    Special services must be available for individuals with disabling conditions.
    Library and reference materials must be available and sufficient to support all aspects of
     the PGA/PGM™ curriculum including, but not limited to:
          Books and current periodicals
          Reports
          Electronic access of published and unpublished data
          Equipment to utilize DVD and CD technology

FINANCIAL SUPPORT:

    School must commit on an annual basis sufficient funds to maintain the golf course and
     golf operations at a level appropriate to serve as a model for PGA/PGM™ students.
    School must commit, on an annual basis, sufficient funds to support the PGA/PGM™
     unit and its activities including necessary travel for PGA/PGM™ staff to PGA/PGM
     activities and Co-op/Internship site evaluations.
    Funds allocated to PGA/PGM™ unit, program, and golf course operations shall be
     detailed annually in an operating budget.




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                   PGA/PGM™ PROGRAM EVALUATION

The PGA of America has committed to the principle that a quality college degree education
program which provides a recognized major combined with a knowledge of the business of
golf, people skills and playing ability will produce members that are capable of servicing all
aspects of the golf industry. This commitment led to the development and expansion of the
Professional Golf Management Degree Program in selected colleges and universities.

To assist these schools in the operation of quality programs and to verify that PGA
standards for PGA/PGM™ programs are in place and operational, the PGA has created a
formal evaluation procedure for initial and continuing accreditation of these programs.

Evaluation teams composed of three to six members representing PGA of America staff,
outside education consultants, and active PGA members, conduct program evaluations. The
PGA Criteria, Standards and procedures for PGA/PGM™ programs form the basis for the
evaluation process.

The evaluation process for initial accreditation includes the following:
 School officials directly involved with the proposed program must attend a
   PGA/PGM™ Informational Meeting conducted by The PGA for purposes of
   orientation at to the intended scope and sequence of the PGA/PGM™ Program.
 School directly involved with the proposed program must attend all three checkpoints
   and seminars at the PGA Education Center.
 Review of applicant schools’ comprehensive written proposal describing all aspects of
   proposed PGA/PGM™ program
 On-site visit to review facilities including the golf operation and interview key school
   officials, faculty and personnel proposed for PGA/PGM™ program.                   Initial
   accreditation visit expenses are the responsibility of the institution.
 PGA will grant a two year temporary accreditation to a proposed program
   demonstrating the goals and philosophy of The PGA and meeting all written criteria and
   standards for the PGA/PGM™ Program
 On-site visit within 12-18 months following PGA initial approval to verify that the
   program is being implemented as agreed upon and approved.

Evaluations of PGA/PGM™ degree programs accredited by the PGA of America will be
conducted at least every five years, following the interim visit and an initial 4-year visit.
Circumstances could warrant a review more frequently. The periodic evaluations are to
verify that PGA accredited programs are being operated professionally and in accordance
with the criteria and standards agreed upon by the PGA and each PGA/PGM™ school. All
parties understand that all criteria and standards must be met. This periodic review includes:

   PGA notification of visit nine months prior to proposed date.
   Review of self-study prepared by the PGA/PGM™ school describing operation and
    procedures of the school’s PGA/PGM™ program. This self-study is based upon the
    PGA standards and procedures for PGA/PGM™ programs and is submitted (45 days)
    prior to the evaluation team visit to the campus.


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    Evaluation team convenes on-site to conduct a three-day evaluation of the program
     consisting of: review of facilities; review of records and documents; interviews with key
     school officials, PGA/PGM™ staff and faculty and students.
    A written report outlining any problem areas or discrepancies to be corrected is then
     prepared and forwarded (within 30 days) to the PGA/PGM™ Director and the
     President of the school. The school is then required to respond (within 30 days) as to
     corrective action taken or deadlines for correction of each item cited.
    The PGA regarding continued status then determines a final decision. In the event it is
     determined that problems exist that are administrative in nature, the school may be
     allowed up to 60 days to take corrective action and so inform the PGA. If problems
     regarding more serious departure from the Criteria and Standards or apparent departure
     from the intent of the program exist, the PGA may place the program on probation for
     one year to allow time for the school to take corrective action. In the event a school was
     not able or chose not to make the necessary adjustments as outlined by the PGA, the
     program shall become unaccredited by the PGA at the end of the probationary year.
    Beginning in 2005, expenses by the PGA Evaluation Team for review of the program
     (12-18 months after program is running and once at least every 4.5 years or sooner after
     the initial accreditation visit) will be the responsibility of the institution.




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