Customer Uniform Order
Description
Customer Uniform Order document sample
Document Sample


UNITED UNIFORM PROGRAM
HOW TO ORDER GUIDE
Onboard Service/Reservation Centers/
Customer Service/ Ramp / GQ-PV/
Aircraft Maintenance
1|Page United Airlines How to Order Guide
United Airlines Uniform Program
Points are available through December 31 of each year.
United Airlines determines the annual point allotments to be credited to each active
employee’s account.
Points are credited to your account on January 1st, for employees who have 13 months
of seniority. New Hires receive a partial point allotment upon hiring/graduation and the
balance after successfully completing their 6-month probation period. After 13 months
of employment, on the next January 1st, New Hires will receive a full point allotment.
Please see your specific Operating groups for more detailed information regarding your
Point Allotment Program.
Placing an Order
You may place your uniform order under the point system in a variety of ways.
1. ONLINE (See Internet Ordering Instructions below for more details)
You can:
• Place an Order
• Check your point balance
• Track your last order
• Read important updates
• FAQ’s
• Get Sizing information
• See what you have ordered in the past
2. TOLL FREE PHONE: U.S. 1.800.889.0331
UK: 0800-0515-929 Germany: 0800-180-8448
Hong Kong: 800-905-372 Japan: 00531-13-1519.
Monday – Friday, 7:00 a.m. – 7:00 p.m., CST
You may fill out an order form for easy reference
3. TOLL FREE FAX: COMPLETED Order Forms may be faxed toll free to
U.S.: 1.800.889.0331
UK: 0800-0517-071 Germany: 0800-180-8447
Hong Kong: 800-905-371 Japan: 00531-13-1518
4. EMAIL: You may email your COMPLETED order form to Cintas via email at
united@cintas.com
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5. MAIL: You may mail your COMPLETED Order Form to Cintas at:
Cintas Corporation
ATTN: United Airlines Order
5600 W. 73rd Street
Chicago, IL 60638
• Any employee wishing to pay by check MUST mail a COMPLETED
Order Form and your check to the above address.
6. FOR ANY ADDITIONAL INFORMATION OR QUESTIONS, CONTACT CINTAS
CUSTOMER SERVICE
SECURITY
Cintas has developed systems and procedures to protect your Uniform Point Account,
much as your bank would safeguard your savings or checking account. You will be
asked to include your password on all orders and communications. Your initial
password will be the last four digits of your Social Security number or Tax ID#, you will be
asked to change this the first time you log on to your online account. If you forget your
password, contact Cintas Customer Service and they will reset it to the default
password for you.
TROUSER AND PANT HEMMING
If you wish to have your trousers/pants hemmed, please indicate your inseam to the
closest inch and your pants will be hemmed. If you need any assistance determining
your inseam measurement, please see the detailed sizing guide, which you can find on
the main SkyNet Uniform Design page. As always, contact Cintas Customer Service if
you have any further questions. Pants hemmed at time of order with Cintas are eligible
to be returned. Any pants hemmed after delivery from Cintas are non-returnable.
SHIPMENTS
All non-modified orders will be shipped within 3-5 business days. Orders with
modifications (hemming, patch application) will be shipped within 7-10 business days.
Orders will be shipped to a home address for those employees in the continental United
States. Please note we cannot ship to Post Office boxes. Orders shipped within the U.S.
will be shipped via FED EX and orders shipped to locations outside of the U.S. will be
shipped via DHL Worldwide to a home address or via COMAT to your Station/Domicile.
Please note COMAT delivery is not an available option for the Onboard Service division,
which delivers all orders via DHL Worldwide. The employee will be responsible for the
cost of shipping after their point allotment has been fully depleted or if Reservation
Centers, Customer Service, Ramp, and GQ-PV employees exceed their maximum
allowance of two company paid shipments.
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LOST SHIPMENTS
If you have determined that your uniform was shipped and you have not received it,
please contact Cintas Customer Service. Cintas will immediately contact the carrier to
trace your shipment. If the carrier advises that the shipment is lost, a replacement
shipment will be sent ASAP. If the carrier advises Cintas that the shipment was
delivered, a copy of the Proof of Delivery record will be forwarded to you for your
review. Contact your Uniform Coordinator for a replacement uniform.
POINT ADJUSTMENTS
You can check your point allotment balance at any time by either logging on to your
Online Account or contacting Cintas Customer Service. If you feel your points balance
is incorrect based on your annual point accrual and your individual order history please
feel free to contact Cintas Customer Service for verification. If, Cintas verifies that your
points are incorrectly listed, Cintas will adjust those points for you. If you have any other
questions please contact your Uniform Coordinator for additional assistance.
New Hire and Partial Point Allowance for Airport Operations Employees
See Appendix
WORK DAMAGE/LOSS-THEFT
If you have a garment that has been damaged, lost or stolen at work, please contact
your Uniform Coordinator to arrange for a replacement garment.
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Onboard Service & Customer Service
Alterations Card Program
Tailored garments ordered through Cintas will be shipped with an Alterations Card valid
at any Cintas/United Airlines Authorized Tailor. The Alterations Card can be used at the
Authorized Tailors, only for the eligible garments listed below, and only for the approved
alteration charge. The Alterations Card is valid for 6 months and Authorized Tailors
cannot honor expired cards.
Card activation: The cards must be activated prior to use. Call the 1.800 number noted
on the back of the card and provide the activation # on the sticker in order to activate
the card. Call 706-644-3224 to activate the card from locations outside the US.
If your garment requires alterations, you should take the garment and the Alterations
Card to any one of the approved Authorized Tailors worldwide. The required alterations
will be completed at no cost to the employee up to the limit agreed upon by item.
Employees will be responsible to pay for any additional alterations that are not covered
by the Alterations Card Program.
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Alterations Cards
Below is a list of the eligible garments for the Alterations Card program and the
corresponding cards:
ONBOARD SERVICE (FLIGHT ATTENDANTS)
$12 – Blue United Logo
Pants ●Trousers ● Vest ● Maternity Pant
$20 – Silver United Logo
Suit Jackets ● Skirts ● Maternity Jumper
$26 – Gold United Logo
Dresses ● Wool Gabardine Coats ● Nylon Supplex Coat
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CUSTOMER SERVICE REPRESENTATIVES
$12 – Blue United Logo
Tunic Vest ● Skort ● Maternity Pant ● Vest
$20 – Silver United Logo
Maternity Dress ● Skirt ● Suit Jackets
$26 – Gold United Logo
Dress ● Wool Gabardine Coats
Please note, you will receive both the card and a cover document with the card
number on it, please keep this document separate from the card for reference when
calling Cintas Customer Service with any questions.
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When you are ordering online
When ordering a tailored garment online, you will see the Alterations Card listed as a
“feature” for that garment. This simply means a feature of ordering that garment is the
receipt of an Alterations Card.
You will also see the Alterations Card “feature” listed in your Shopping Cart.
How your Alterations Cards will be shipped
For each order placed that includes tailored garments, the Alterations Cards will be
placed in a bag and taped to the top of the box so that you may locate the cards
easily.
Onboard Services (Flight Attendants) – Lost Cards
If you have lost an Alterations Card, please feel free to contact Cintas Customer
Service. Please have the original order available so that Cintas Customer Service may
verify that an Alterations Card eligible garment was ordered. Once that has been
verified, Cintas will send out a replacement card via the United States Postal Service to
both domestic and international locations.
Alterations/Tailors – Approved Vendor Locations
See Appendix
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Internet Ordering Instructions
• For Onboard Service, Reservations Centers, Customer Service, Ramp & GQ/PV
• Aircraft Maintenance employees, your Uniform Coordinators will continue to
order uniforms on your behalf.
Cintas Global Accounts & Strategic Markets
5600 W. 73rd Street
Chicago, IL 60638
Customer Service Team
For Questions: US 1-800-889-0331
Hong Kong 800-905-372
UK 0800-0515-929
Germany - 0800-180-8448
Japan - 00531-13-1519
Business hours:
Monday – Friday, 7:00 a.m. – 7:00 p.m., CST
Getting started
What you will need to order online:
• Microsoft Explorer, Version 5.0 or higher.
• Your employee number and password. Your password the first time that you log in is the last four
digits of your Social Security Number or Tax ID #. On successful sign in you with then be prompted
to change your password.
If you have any questions along the way, please contact our Customer Service Team.
9|Page United Airlines How to Order Guide
Shopping for uniforms
Follow the instructions below to place your order with Cintas.
1) Log in to your workgroup’s SkyNet Uniform Design Page
2) Click on the “Cintas Website” Link
c) You will be brought to the UAL custom screen. Enter your employee number and
password and click “Login” to continue.
Note: The first time that you log in, your password is the last four digits of your Social
Security number; if you do not have a Social Security #, please use the last four digits of
your tax ID #. On successful sign in, you will then be prompted to change your
password. Once you change and confirm your password change, you will be returned to
the above Login page to re-enter your Employee/File # and your new password. You will
then be logged in to your Account Page.
If you forget your password, you will need to contact the Cintas Customer Service Team,
who will reset your password for you. Please have your employee number and the last
four digits of your social security number or tax ID number ready to provide.
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3) My Online Store
a) Click on your Uniform Program in the upper left corner under United Airlines (Corporate).
b) At the bottom of the page, “Your favorite products” and “Your most recent orders” will
be detailed.
c) Allotment Balance is shown in the green box below. Should you have any questions
regarding your point allotment balance, please contact Cintas Customer Service.
d) Click on your Workgoup under United Airlines on the left hand side to start shopping.
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4) Start Shopping!
a) At the top of the page, a list of product categories will appear in a drop down box.
Choose the appropriate product category to see the products associated. You can also
view by selecting the radio buttons text or picture.
5) Product Detail Page
a) At the product detail page, enter the color, size and quantity from the dropdown boxes.
If only one color is available in the program, the color field will default to it. If multiple
colors are available, you will need to make a selection before proceeding. Shopping
Bag Feature is located at the upper right hand corner of the screen. This feature allows
you to view how many items and point total of what is in your cart as you shop.
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b) To view real time inventory availability, Click on the Product Availability link. See the
below screenshot for an example of size and quantity available.
6) Shopping Cart
a) You can scroll over the icon underneath stock and a description box will appear. For
example, the check mark indicates that the product is in stock while the “X” mark
indicates that the product is out of stock.
b) If you would like to come back later to continue your shopping, select “Save Current
Cart” on the left hand side of the page. Please click “Load Cart” when it appears and
you will be set to continue shopping.
c) When your cart is complete, click the “Checkout” button to move through the checkout
process and place the order.
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7) Checkout
a) The shipping page gives you the ability to choose where the order will be sent.
Note: Orders may not be shipped to your work location.
b) On the payment screen, what is displayed depends on the option that you chose in step
2 above. If you’ve chosen to create a points allotment order, the screen will display what
your points allotment balance was prior to the order, the amount of the order, and what
your balance will be after the order is placed.
c) If you have exceeded your points allotment balance, you will be prompted to enter your
credit card information to cover the remaining balance.
d) If have depleted all of your points and wish to pay for the entire order by credit card, the
screen will display the dollar amount that will be charged to your card and give you the
ability to enter your credit card number and expiration date.
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Checkout – Allotment Summary
8) Confirm Your Order
a) Confirm your shipping address. Select the desired ship to location for your order. You can
also change the address by clicking Edit.
b) Change the default email address to your personal email address as shown above.
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c) An order confirmation number will be generated
9) At Any Time, the following links are found at the top of every page:
a) ORDER TRACKING – Allows you to track orders with the order # and Zip Code
b) Reports - See below for Details
c) Express Entry -As you become familiar with the site and products, you can use this page
to quickly enter your order
d) Inventory availability – You can use this link to check availability of specific garments.
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10) Report Center
e) The Cintas site contains reports that you may view for yourself. The report center is
accessible via the “Report Center” on the top of the page. There are four reports that
employees may view on the Cintas site:
1. Recent Orders – displays the recent orders placed by the employee logged in.
2. Open Order Report – shows any orders that have been placed with items that have
not yet shipped.
3. Product Summary – shows ordering history broken down by product.
4. United Employee Order History – displays orders, credits, invoices and payment
methods
10) Logging Out
a) When you have completed using this website please make sure to click the Log Out
button on the right hand corner of the screen. If you do not log out properly the system
will lock your account and you have to wait 24 hours until you are able to log on again.
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APPENDIX
FAQ: Approved Tailor Guide:
Why should I use the approved Alteration Tailor Network? Members of the network have agreed
to perform the alteration at the specified price, reducing alteration cost.
Can I use an Alteration Tailor that is not specified on the Approved Tailor list? Yes, at some
locations, Authorized Tailors may not be readily available to employees. As such, employees
may take the approved uniform items requiring alterations to his or her personal
tailor/alteration center for adjustment. It’s possible (not guaranteed) that the personal
tailor/alteration center may accept the Alterations Card. If you do elect to use an alteration
vendor/tailor not in the network, understand that the tailor may or may not accept the Alteration
Card. It is prudent to inquire first prior to ordering any uniform alteration work. If the card is not
accepted, employees may receive reimbursement for alteration expenses by returning the
Alterations Card and itemized receipt from their personal tailor/alteration center indicating
that alterations were made to the employee’s garments. Reimbursement may not exceed
the maximum amount of the Alterations Card, and any excess cost will become the
responsibility of the employee. The employee seeking reimbursement for alterations
expenses will submit an expense report, including the itemized receipt and unused
Alterations Card, to their local uniform coordinator. The uniform coordinator will then mail
the expense report and supporting documentation to their appropriate division contact for
processing.
United will not reimburse any employee unless the unused Alterations Card is provided. No
exceptions.
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Company Address City State Zip
US Locations
3131 E. Thunderbird & 32nd
Alterations by "K Family St. Suite 29 Phoenix AZ 85028
Bartoli Cleaners 4722 East Ray Road #18 Phoenix AZ 85044
Primrose Cleaners 1475 Burlingame Avenue Burlingame CA 94010
West Coast Services 855 Malcolm Road Burlingame CA 94010
Fairytailors 785 R Oakgrove Road Concord CA 94518
Island Cleaners 822 Orange Avenue Coronado CA 92118
Joanna's Bridal & Tailoring 500 San Ramon Valley Blvd. Danville CA 94526
630 N. Sepulveda Blvd., Ste.
TRI Cleaners 11B El Segundo CA 90245
Tarpy Tailors 9100 S. Sepulveda #103 Los Angeles CA 90045
Woodside Cleaners & Alter. 748 Woodside Redwood City CA 94061
Mike's Tailoring & Clothing 923 K Street Sacramento CA 95814
Alterations Express 310 Florin Rd Sacramento CA 95831
Apadana Cleaners 7610 Hazard Center Dr. #513 San Diego CA 92108
Oaks North Cleaners 12540 Oaks North Drive #A5 San Diego CA 92128
Miracle Cleaners 1708 Ocean Avenue San Francisco CA 94112
Superior Cleaners 732 Gravenstein Hwy. North Sebastopol CA 95472
Park Avenue Cleaners 2529 N. Tracy Boulevard Tracy CA 95376
My Boutique 142 E. 9th Street Upland CA 91786
Lakewood Cleaners 8778 Lakewood Drive Windsor CA 95492
Colorado
Natasha's Tailoring 2827 Dublin Blvd Springs CO 80918
Seasons Tailoring 12122 E. Mississippi Aurora CO 80012
Kim's Tailors 14551 East Alameda Aurora CO 80012
S-G Plaza 2305 E. Arapahoe
Hilda's Fine Tailoring Rd. #201 Centennial CO 80122
Colorado
Marie Tailor Shop 7605 North Union Springs CO 80920
Florida Tailors 4305 E. Florida Avenue Denver CO 80222
Y & Y Tailoring 2645 East 2nd Ave Denver CO 80206
Al's Tailor Alterations (Alzz Tailor
Shop Inc.) 2116 N. Federal Hwy. Boca Raton FL 33431
Manola Alterations 6327 Stirling Road Davie FL 33314
Barton & Miller 2600 N. Dixie Highway Ft. Lauderdale FL 33334
Sew What? Stitching by JoAnn 15170 Municipal Drive Madeira Beach FL 33708
LaLavadora, Inc. 9525 S.W. 72nd Street Miami FL 33173
Field Shop, Inc. 4551 N.W. 36th Miami Springs FL 33166
Rizo's Alter & Formal Wear 419 S. Semoran Blvd. Orlando FL 32807
Willow Bend Monogram &
Alteration 23112 State Rd. 54 Tampa FL 33549
3411 S. Dale Malbry Hwy
Thims Alteration Suite B Tampa FL 33629
173 W. Wieuca Rd., N.E.,
Lolita Alonzo Suite 107 Atlanta GA 30342
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European Alterations & Tailoring 2341-A Peachtree Rd. Atlanta GA 30305
European Alterations & Tailoring 740 Morosgo Dr. Atlanta GA 30324
Crew Outfitters 3430 Lang Ave. Hapeville GA 30354
Haku Formals, Inc. 1055 Kilauea Avenue Hilo HI 96720
Rose Lee's Alterations 2414 Rose Street, Room 101 Honolulu HI 96819
1090 Ala-Napunani Street
Jeanne Honolulu, Inc. #119 Honolulu HI 96818
Maui Quality Dry Cleaning 395 Dairy Rd Kahului HI 96732
Aloha Care Cleaning 745590 Eho St Bay 213 Kailuakona HI 96740
Maui Quality Dry Cleaning 1325 South Kihei Rd Unit 105 Kihei HI 96753
Maui Quality Dry Cleaning 380 Hookahiwailuru Wailuku HI 96793
Vang's Tailor Shop 5915 S.W. Nine Des Moines IA 50315
Mc Rae's Cleaners 2753 West State Street Boise ID 83702
Norgetown Dry Cleaners 156 E. Lake Street Bloomingdale IL 60108
Roosevelt Cleaners 3954 N. Narragansett Chicago IL 60634
Roosevelt Cleaners 734 S. Dearborn Chicago IL 60605
Tailor's Touch Services 46E. Oak Street Suite # 300 Chicago IL 60611
Bartnett Enterprises 1334 E. Lincoln Highway DeKalb IL 60115
Roosevelt Cleaners 1137 Garfield Avenue Oak Park IL 60304
Advantage Cleaners 351 East Dundee Road Palatine IL 60074
Alex Tailor Shop 5858 East 82nd Street Indianapolis IN 46250
Peachy's Apparel & Alterations 6120 Broadway Merrillville IN 46410
Spotless Cleaners, Inc 24 Porter Street East Boston MA 02128
Sewing Connection 10669 Belleville Road Belleville MI 48111
Lady's Classic Tailoring 22644 Michigan Avenue Dearborn MI 48124
Rembrandt Alterations 508 E. 11 Mile Road Royal Oaks MI 48067
Thimble Wiz 35000 W. Warren Westland MI 48185
Hiawaha Alterations 4725 Hiawatha Avenue Minneapolis MN 55406
Song Tailoring & Alteration 811 LaSalle Avenue Minneapolis MN 55402
M & H Uniform Murphy & Hartelius
Uniforms 7500 Airline Dr., Bldg. C Minneapolis MN 55450
Tailoring Limited 1025 Evergreen Lane N. Minneapolis MN 55441
Tailoring Unlimited 1025 Evergreen Lane Plymouth MN 55441
Seams To Be 1117 N. Highway 67 Florissant MO 63031
State Line Tailor Shop 87935 State Line Rd Kansas City MO 64114
Silver Threads 221 N. 29th Street Billings MT 59101
Connie Tailor, Inc. 167 SE Cary Parkway Cary NC 27511
Green Cleaners 9555 S. Eastern Ave. #100 Las Vegas NV 89123
Little "J" Cleaners 420 2nd Avenue 24th Street New York NY 10010
Chenille Cleaners 333 W. 57th Street New York NY 10019
Alterations While U Wait 276 East Sharon Rd Cincinnati OH 45246
Peppe Ramunda & Son Custom
Tailors 5229 Glenway Ave Cincinnati OH 45238
Shaker Square Dry Cleaning &
Tailoring 13107 Shaker Square Cleveland OH 44120
Avon Cleaners 1830Superior Ave East Cleveland OH 44114
Campus Tailoring 2604 North High Street Columbus OH 43202
Boris Custom Tailoring 1053 Bethel Rd Columbus OH 43220
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Alterations German Village 267 East Whittier St Columbus OH 43206
A Sewing Shop 6080 Branch Hill Guinea Pike Milford OH 45150
Colonial Cleaners 5300 Monroe Street Toledo OH 43623
Colonial Cleaners 5031 Lewis Ave. Toledo OH 43612
Kayvon Men's Wear Tailoring 3328 W. Laskey Road Toledo OH 43623
European Master Tailor 515 S.W. Broadway Portland OR 97205
Dress Right Tailor 142 South 15th Street Philadelphia PA 19102
Fairmount Cleaners 2208 Fairmount Ave Philadelphia PA 19130
Holiday Cleaners 6511 Ridge Ave Philadelphia PA 19128
Classic Alteration & Monogram 8373 Kingston Pike Suite 8 Knoxville TN 37919
Classic Alteration & Monogram 9230 Kingston Pike Knoxville TN 37922
P.K.'s Alterations 4729 Poplar Avenue Memphis TN 38117
Lee's Expert Custom Tailor 718 Brazos St Austin TX 78701
Diana's Tailor 12817 Preston Rd Suite 133 Dallas TX 75230
J's Tailor 6050 Sherry Lane Dallas TX 75225
Anna's Alteration & Buttons 8411 Preston Rd Suite 137 Dallas TX 75225
Linda Allure Alterations 2620 South Shephard Drive Houston TX 77098
Martin Tailors Inc. 4712 Feagan Street Houston TX 77007
Alteration Station 1301 W. Parker Road #112 Plano TX 75023
Q Tailors 6651 Watauga Road #114 Watauga TX 76148
Stitched Specialists 7343 S. 900 East Midvale UT 84047
Centreville Brite Cleaner 13840-A Braddock Road Centreville VA 20121
Prosperity Cleaners 707 H East Market Street Leesburg VA 22075
Sterling Alterations 46950 Community Plaza Sterling VA 20164
Fit Rite Alterations 1320 S. 324th Street #A5 Federal Way WA 98003
Lake Street Tailor 110 Lake Street Kirkland WA 98033
Columbia Custom Tailor 7867 Leary Way Redmond WA 98052
International Locations
Romarock Custom Tailors 8171 Alexandra Rd. Richmond B.C. V6X 1C3
Stitch It Store #246 380 North Front St., Unit F7 Belleville Ontario K8P 3E1
Stitch It Store #311 500 Rexdale Blvd. #K-006A Etobicoke Ontario M9W 6K5
Stitch It Store #243 2960 Kingsway Dr. #M002 Kitchener Ontario N2C 1X1
Stitch It Store #308 5000 Hwy. 7, Unit 108 Markham Ontario L3R 4M9
Stitch It Store #454 2225 Erin Mills Pkwy, Unit 66 Mississauga Ontario L5K 1T9
Stitch It Store #242 1800 Sheppard Ave. #L-140B North York Ontario M2J 5A7
Stitch It Store #244 419 King St. W., Unit 2430 Oshawa Ontario L1J 2K5
Stitch It Store #245 1355 Kingston Rd., Unit 138A Pickering Ontario L1V 1B8
Hong
Regal Airport Hotel 9 Cheong Tat Road Chek Lap Kok Kong
Asahiya Shoten 842 Hanazaki-Cho Narita, Chiba Japan
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FAQ: AO new hire and partial point allowance:
Customer Service Ramp GQ-PV
200 total 240 total
500 total
-100 to start -240 to start
New Hire -300 to start
-100 balance after -no incremental points
-200 balance after successful 6-
successful 6-month until first day of 13th month
month probation
probation of employment
Returning from Leave of
230 points 200 points 240 points
Absence or Furlough
For employees with 12 or For employees with 12 or
fewer months of seniority fewer months of seniority
For employees with 12 or fewer
on January 1st, a partial on January 1st, a partial
months of seniority on January 1st,
allowance will be allowance will be credited
a partial allowance will be
credited on the first day on the first day of the 13th
credited on the first day of the 13th
Partial Points of the 13th month month following the
month following the employee’s
following the employee’s employee’s uniform
uniform eligibility date for use
uniform eligibility date for eligibility date for use
during the current year (see Airport
use during the current during the current year
Operations grid below)
year (see Airport (see Airport Operations
Operations grid below) grid below)
Seniority Credit % of Annual Allowance Which Will % of Annual Allowance % of Annual Allowance
Date Date be Credited Which Will be Credited Which Will be Credited
12/08 01/10 100.00% = 230 Points 100.00% = 125 Points 100.00% = 125 Points
01/09 02/10 91.76% = 211 Points 91.76% = 115 Points 91.76% = 115 Points
02/09 03/10 83.33% = 192 Points 83.33% = 104 Points 83.33% = 104 Points
03/09 04/10 75.00% = 173 Points 75.00% = 94 Points 75.00% = 94 Points
04/09 05/10 66.67% = 153 Points 66.67% = 83 Points 66.67% = 83 Points
05/09 06/10 58.33% = 134 Points 58.33% = 73 Points 58.33% = 73 Points
06/09 07/10 50.00% = 115 Points 50.00% = 63 Points 50.00% = 63 Points
07/09 08/10 41.67% = 96 Points 41.67% = 52 Points 41.67% = 52 Points
08/09 09/10 33.33% = 77 Points 33.33% = 42 Points 33.33% = 42 Points
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09/09 10/10 25.00% = 58 Points 25.00% = 31 Points 25.00% = 31 Points
10/09 11/10 16.67% = 38 Points 16.67% = 21 Points 16.67% = 21 Points
11/09 12/10 8.33% = 19 Points 8.33% = 10 Points 8.33% = 10 Points
04/05/2010
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