Lori’s Hands Volunteer Training The Lori’s Hands Story Lori LaFave was an extraordinary mother whose active commitment to her community, and the elderly in particular, impacted and inspired those lucky enough to know her. She died in 2003 after an eight-year battle with breast cancer, but her compassion endures through Lori’s Hands. Her daughter Sarah founded the organization in her memory at the University of Delaware in 2009. Lori’s Hands volunteers serve elderly individuals and families affected by chronic illness. They assist their clients with housecleaning, yard work, grocery shopping and other activities of daily living. The organization connects energetic college students with local residents, fostering a positive cross-generational relationship between the campus and the surrounding community. Why Volunteer? • Lori’s Hands offers a unique volunteer experience that provides hands-on opportunities to directly affect the lives of individuals with chronic illness • Our volunteerism allows families to focus on their health as opposed to chores and housework • We help to preserve client’s energy for fighting his/her disease • Our families say that we provide relief during difficult times in their lives What Do Volunteers Do? • Cleaning • Grocery shopping/errands • Yard work • Laundry • Dog walking/pet care • Cooking and delivering meals Volunteer Responsibilities • Take care to avoid injury to individuals and damage to property • Remain respectful to clients and their families, understanding that we will be entering personal homes during stressful times • Understand duty to report any individual who is careless, negligent, or abusive and/or violates regulations of the organization • Maintain confidentiality Confidentiality • Volunteers will maintain complete confidentiality unless: – Maintaining confidentiality presents a threat to client safety – Maintaining confidentiality presents a threat to volunteer safety – There is a duty to the public to disclose – Disclosure is made with client’s consent – Disclosure is required by law Volunteer Limitations • Volunteers, as members of Lori’s Hands, are not qualified nor authorized to offer medical assistance to other members or clients of the organization • Volunteers have the right to refuse to provide any service that they do not feel comfortable providing • While volunteers will be expected to remain professional and personable when in a family’s home, members of the organization are not expected to provide emotional support for a client in distress • Volunteers will not transport clients or their family members for any reason Chronic Illness • Clients will be undergoing treatment for/in remission from a variety of diseases • For many clients, there are “good” days and “bad” days; for example, a client may sleep for days after chemotherapy but be full of energy later in the week or month • Many treatments create sensitivity to certain chemicals/smells/tastes – Avoid heavy perfume/cologne and understand client avoidance to foods/smells Our Clients • Addy: lives with one of her adult daughters; both of them have several health complications. We are helping them organize some rooms in their house and are also doing some work in the yard. • Debi: is limited in what she can do by her pulmonary issues. We are helping her unpack and organize in her new home and also do some smaller activities each time we go, like walking the dog and filling the bird feeder. • Denise: enjoys having us go to BJs or Costco with her to get groceries once a month (we ride the bus with her as she uses a wheelchair due to below-the-knee amputations). We’re also helping her organize some closets. • Hazel: is an elderly woman who is active and independent, but has trouble carrying groceries up her stairs because she uses a walker. We do her grocery shopping each week. • John: is an elderly man who has lived alone since his wife passed away. He has some mobility limitations and loves to have us come and do an all-over housecleaning every couple of weeks; he also really enjoys the company when we visit. Our Clients contd. • Martha: has had cancer for 12 years. She has mobility issues because the cancer recently spread to her bones and she's had several surgeries and procedures. She mostly wants help outside because she isn’t able to keep her yard up the way she used to. • Nancy: is recovering from breast cancer. Her treatment has gone well so far and she is trying to stay as independent as possible, but appreciates the help with heavier cleaning like washing the floors and making her bed with clean sheets. • Phillip & Ruth: are an elderly couple who like to have us go to the store for them and help outside in the yard. Ruth uses a wheelchair and Phillip uses a walker so these activities are difficult for them. • Sandy: has had several strokes and subsequently uses a wheelchair. We are helping her organize and sort through some things in her house. Requirements of Volunteers • Must be full-time matriculated students at the University of Delaware in good standing • Signed waiver • Participation in training • Must wear green club t-shirt whenever providing a service as a member of Lori’s Hands Next Steps for Becoming a Volunteer • Print and sign the volunteer waiver. Bring it to one of our meetings or the first time you volunteer: Volunteer Waiver • Sign up for our scheduling website. Go to: https://www.lotsahelpinghands.com/c/623786/ • Fill out the right-hand side of the form, "Request to Join the Community.” Once you've done this, we will receive an email back stating that there is a "pending member." We will approve you once we have received your waiver and then you will be automatically added to the community and sent instructions for setting a password and signing- in. You can use the calendar to see when volunteers are needed and to sign-up for times you’re available. We’re looking forward to volunteering with you!
Pages to are hidden for
"training powerpoint presentation - Lori's Hands Volunteer Training"Please download to view full document