EAP information brochure - GJ Crookes by sdsdfqw21

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									                                            EVERYBODY EXPERIENCES PERSONAL,
                                              EMOTIONAL, PSYCHOLOGICAL OR

      Different Types of
                                                BEHAVIOURAL PROBLEMS …

    Problems Dealt with
                        by                                                                              EAP
                                         BEFORE IT GETS OUT OF HAND, CONTACT
               EAP                            ANY ONE OF THE FOLLOWING
                                                    PRACTITIONERS …

?      ALCOHOL

?      MARITAL

?      FINANCIAL                                                                                                    PIT   AL
                                                                                                              S HOS
                                                                                                       OOKE
?      LEGAL                                                                                     GJ CR

?      STRESS/ANXIETY
                                                      Zanele Ndwandwe            Basil Pillay
                                     Morgan Iyer
?      WORK RELATED                                    Extension: 7032         Extension: 7071
                                    Extension: 7013

?      DEPRESSION

?      HIV/AIDS & OTHER
       TERMINAL DISEASES

?      TRAUMA/CRISIS IN-
       TERVENTION                                                                                 EMPLOYEE
?      SOCIAL                                            Zandile                                 ASSISTANCE
                                                         Ngcobo
?      COMMUNICATION
                                      Leslie Shibe
                                                        Extension:              Suresh Dhaja     PROGRAMME
                                    Extension: 7030                            Extension: 7055
                                                          7002
?      ETC.



                                                      EAP PRACT                                        YOUR SECRET
                                                                IONE          RS
                                                                                                         IS OUR
                                                                                                         SECRET
                                                         GJ Crookes Hospital
                                                         Private Bag X5501
                                                         Scottburgh
        We are just a call aw                            4180
                                                                                                  Tel: 039—9787000
                              ay.

                                                        Phone: 039-978 7000
                                                        Fax: 039 —9781295
                                                        Email:
             YEE
WHAT IS EMPLO
  ASSISTANCE
                                                                                                       their participation, must arrange appointment


PROGRAMME (E
              AP)
An EAP is a worksite-based program designed
                                                    C       onfidentiality
                                                              The EAP is a neutral, confidential and
                                                              voluntary service and ALL records are
                                                                                                       Outside of duty hours, during
                                                                                                       lunch breaks, or during peri-
                                                                                                       ods of approved leave.

to assist in the identification and resolution of   the property of the practitioner and will be       Absence from work due to
productivity problems which may adversely af-       disclosed in the event of a specific court or-     admission to a treatment        Help is a phone
fect employee job performance.                      der, subpoena, in situations deemed poten-         facility will be deducted
                                                    tially “life threatening,” or when required by                                        ca ll aw ay
                                                                                                       from the employee’s sick
It is a program which has the explicit aim of       law.                                               and/or vocational leave.
improving the quality of
life of all its employees and


                                                    N
                                                                                                       Excused absence of up to one hour (plus time for
their families by providing                                  on-punitive na-                           travel) are considered appropriate for outside
greater support and help-                                                                              referrals.
                                                             ture of EAP
ing to alleviate the impact
                                EAP—ASSISTS IN      Participation in the EAP is vol-
of every day work and


                                                                                                       C
                              IDENTIFYING YO UR     untary and no employee will
personal problems.                PROBLEMS          have his or her job security                               ost of EAP Services
                                                                                     ALL INFO R-
OBJECTIVES                                          or promotional opportunity
                                                                                     MATION IS                Employees participating in the EAP will
                                                    jeopardised.
The objectives of EAP are as follows:                                                CONFIDEN-                not be deprived of any benefits given
                                                    The EAP is not a substitute         TIAL           under agreement and/or department policy.
To provide a constructive counselling service.
                                                    for disciplinary action.                           Referrals made within the institution or depart-
Timely identify, assess, and refer troubled em-
                                                    Employees have the right to refuse the EAP         ment of health e.g. social workers, psychologists,
ployees to internal and/or external service
                                                    practitioners recommendations - in such cases      etc. will be at not extra cost.
providers such as social workers, psychologists,
                                                    the employee will not be guaranteed further
financial advisors, bilateral meetings if work                                                         However, if external referrals to private psy-
                                                    assistance.
related, etc.                                                                                          chologists, FAMSA, attorneys, etc. are made,
                                                                                                       such costs are to be borne by the employee.
To retain valued staff and employees with


                                                    T
skills and experience before it becomes a mat-                                                         Referral Process:
                                                            ime Allocation for Counsel-
ter of disciplinary hearings or discharges.
                                                            ling                                       Self Referral: Staff decide on their own to call a
To increase productivity, heighten morale and                                                          practitioner for an appointment.
strengthens the bond between management,            Employees participating in the EAP will be al-
                                                    lowed an excused absence when they are re-         Informal Referral: Received recommendation
staff and the organisation.
                                                    ferred to the practitioner.                        from other people i.e. managers, colleagues,
                                                                                                       friends, family, etc.
                                                    Employees who voluntarily seek EAP services,
                                                    but do not want their supervisors to know of       Formal Referral: this form or referral is initi-
                                                                                                       ated by the manager or supervisor.

								
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