LookC 4x4

Document Sample
LookC 4x4 Powered By Docstoc
					LookC 4x4
 User Guide
     Software Version 3.2


 Introduction                                   1
 Getting Started                                1
 Using LookC Standalone                         1
 Connections                                     1
 Quick Installation                              1
 Using LookC 4x4                                 1
 Zooming                                         1
 Video Motion Detection                          1
 Warranty                                        3
 Using LookC on a Network                       3
 Why Use a Network?                              3
 Network Types                                   3
 Finding a Computer’s IP address                 3
 Pinging                                         4
 Changing LookC 4x4’s IP address                 4
 Accessing LookC 4x4 from a Browser             5
 Logging In                                      5
 Text Only Mode for Mobile Phones and PDA’s      6
 The LookC Main Screen                           7
 Chat Window                                     7
 Editing the Location and Installer Details      7
 View                                           8
 The Viewing Area                                8
 Live Single                                     8
 Live Quad                                       8
 Multi-View                                      9
 Replay Single                                   9
 Replay Quad                                    10
 Triggers                                       10
 Map                                            10
 Archiver                                       10
 Configuration                                  11
 User Management                                11
 Sessions                                       11
 Logs                                           11
 CCTV Management                                11
 Schedule                                       11
 Configurations                                 12
 Event Types                                   13
 First Event Only                               13
 All Events                                     13
 Double Knock                                   13
 Beep                                           13
 Number of Frames Before and After              13
 Set a Relay                                    14
 MyLookC                                        14
 Email                                          14
 Offsite Images                                 14
 Server Details                                14
 Mail Recipients                                14
 Virtual Cameras                                14
 Map Editor                                     15
 Restart LookC                                  15
 System Management                             16
 System Settings                                16
 Generate SSL Certificate                       16
 Web Server Settings                            17
 Engineering Logon                              17
 Set System Time                                17
 Set Secure Server Dialback                     17
 Using a Modem                                 17
 PSTN                                           17
 Manual Updates                                18

                                          LookC 4x4 User Guide
Introduction                                                              Quick Installation
                                                                          The LookC 4x4 has been factory preconfigured to start-up and
                                                                          record at 4 frames per second. For a quick installation simply plug
Welcome to LookC 4x4!                                                     four cameras in to the BNC’s on the rear of the unit, plug in monitor,
                                                                          keyboard and mouse and turn on. Log in using the username and
We hope we have created the most sophisticated yet easy to use            password on the password card and check camera framing and
DVR + NVS on the market. If we haven’t we would like to hear              output. What you see is what you are recording. To lengthen the
your comments and if we have, we would like to hear your com-             recording time to 28 days or to record Events only when something
ments as well.                                                            is moving simply press the button marked ‘Days’ in the bottom left
                                                                          hand corner of the screen and it will cycle through the four different
                                                                          modes. You have now completed a basic installation.
Whether you are simply using it as a standalone DVR or as a
networked web server, LookC 4x4 has been designed to provide
                                                                          Using LookC 4x4
you with excellent reproduction and reliability. We hope you enjoy
using it and obtaining great value from its output and don’t forget       When you switch LookC 4x4 on it will require you to enter a pass-
to fill in your Service Agreement which entitles you to tech sup-         word in order to access the system. Use the ‘admin’ username and
port and software updates.                                                password from the password card privided to gain access to the
                      The LookC 4x4 Team                                  When you have successfully entered the right username and pass-
                                                                          word for this unit the display will change and show a live quad view

Getting Started
                                                                          of the connected cameras. You will be able to operate the system
                                                                          from now on by using the mouse. This has a left (select) button, a
                                                                          centre (wheel) button and a right button.
There are a number of ways to use the LookC 4x4 system, cov-
ered in separate easy to access sections. The two main methods            Zooming
of using LookC 4x4 are;                                                   To zoom in on any of the video channel live views simply move the
                                                                          mouse over the picture you want to zoom and press the left mouse
A) Standalone                                                             button. That channel will be displayed full screen, to return to quad
B) On a Network                                                           view press the left mouse button again.

                                                                          Video Motion Detection
Using LookC Standalone                                                    Each channel has its own video motion detector and mask. To see
                                                                          the existing mask press the left mouse button over the VMD icon on
                                                                          the top left hand corner of each of the video channels in the quad
Connections                                                               display.
There are only a limited number of connections you have to make
                                                                          The areas that are masked out are shaded. By default this is set as
to LookC 4x4 in order to make it work. These are;
                                                                          a thick border all round the image. Any movement in the un-masked
                                                                          area will cause an audible warning (beep) and the movement will be
1) Mains 240 Volts                                                        momentarily highlighted in red.
2) Keyboard
3) Mouse                                                                  Masks can be changed using the tools available through the net-
4) Video Monitor                                                          work, or from the local configuration page. For more details please
5) Video Inputs 1 - 4                                                     see the section “About and Configuration” and “Using LookC on a
                                                                          Network” below.
6) for Touchscreens the USB connection from the monitor
(keyboard and mouse not needed)
                                                                          Video Replay - Events
Make the connections as per the diagram below before turning              To review recorded video select the ‘Events’ button on the left hand
on the power.                                                             side of the screen. You will be presented with a calendar. If there are
                                                                          recordings in any of the days the calendar day will be ‘dull red’. Days
                                                                          where there is no recording will be grey. If you click on a day it will
                                                                          be highlighted and the events for that day will be displayed in the 24

                                                     LookC 4x4 User Guide
hour grid underneath the calendar.                                             simply insert a blank CD-R and press the Burn CD button.

To review a particular event for a particular camera simply select the
vertical event marker. To go to a particular time locate the correct
hour in the grid, and select a point from within that hour that is close
to what you want. When you have selected from this grid you will be
taken straight to that video footage for the camera row you selected
and it will start playing automatically. To stop it simply select stop
                                                                               Buffer Status Bar           List Buffer            Empty Buffer
from the control bar at the top of the screen. To see all the cameras
at the same time simply click in the image and you will see all the
                                                                                                                     Burn CD
configured cameras playing from that same date and time. If there
had been an event on any of the cameras at the time which you
are reviewing it will be outlined in red. During any of the reviewing
operations the recording of new images is not interrupted.                     The CD is written with a Window’s application which can replay the
                                                                               movies recorded on the disk, so there is no need for additional soft-
                                                                               ware to be installed on the viewing PC.

                                                                               About and Configuration
   PREVIOUS                                                                    Pressing the About button displays information about the installation
                                                                               e.g. serial number, installed site address and installer details. These
                                  STOP                       EVENT             details can be entered through the network. You can also access
     ONE HOUR                                                                  the configuration pages by clicking the picture of the spanner in the
                                                                               lower right corner of the screen. This button will only appear if you
            ONE MINUTE        PLAY           FAST       ONE HOUR               have the correct permissions (i.e. an ‘admin’ user).
              BACK         BACKWARDS       FORWARD      FORWARD

                  FAST REWIND
                                                                               In this section you can configure any of the of cameras attached.
                                         PLAY      MINUTE                      By configuring the cameras correctly you can save disk space and
                                                  FORWARD                      increase the recording time for the live cameras. You can also edit
                                                                               the mask for VMD (Video Motion Detection) for each camera inde-
                                                                               pendently. Finally you can also set the time and date as well as the
To jump to a specific event either forwards or backwards from your             network settings (IP address, netmask, gateway and DNS).
current time simply select one of the red event buttons at either end
of the control bar. To nudge the time by one minute or one hour
simply select one of the nudge buttons. To go forward dead slow
one frame at a time press the stop button and then roll the mouse
wheel forwards or backwards and the images will be displayed one
at a time. If you are using a touch screen, you can perform a frame
nudge using the ‘+’ and ‘-’ buttons to the right of the control bar.


                                             FRAME                             LookC 4x4 can record up to 16 cameras. When shipped it will
                                                                               record from four cameras by default. To record from more you will
            MOUSE                                                              first need to fit one or more Quad Extenders. These split a single
            WHEEL                                                              four frame per second channel into four one frame per second
                                                                               channels. They also provide a buffered video output of channel 3
                                                                               for use with a spot monitor etc. With the Quad Extender fitted all
                                                                               you have to do is click on the box next to the camera you wish to
                                                                               start recording from in addition to those already selected and press
                                                                               the Restart button in the bottom right hand corner of the screen.
When you have located the footage you want to see and to
preserve it from being over-written by the system or you want to               You may need to edit the mask of the VMD for one or more of the
copy it to a CD-R, copy it into the CD buffer by selecting the CD              recorded channels so that the event markers only show
icon in the top left hand corner of the camera picture you wish to             movement the user is interested in. You can edit the mask for each
copy. When you press this button a dialogue box will appear which              individual channel by selecting the Edit Mask button.
will ask how much video you wish to copy. This will be the footage             LookC 4x4 will open a still from that camera and allow you to ‘paint’
from the frame you have currently displayed, so if you choose 1                a mask on screen. To paint the mask area press the left mouse
Minute, then the frame you have displayed will be the first frame in           button and to clear part of the mask press the right mouse button.
a minute’s worth of video from that camera.                                    To change the size of the brush use the mouse wheel to increase
                                                                               or decrease the size. When finished press the Save Mask button
When you press the button the necessary images are copied from                 at the top of the screen, then select cameras from the left and click
the main archive into a separate space called the CD Buffer. Here              on the mask view of the camera concerned. You will now see an
they will be kept indefinitely until they are removed with the ‘Empty          active display of triggers being picked up through the mask. Any
Buffer’ button by an admin user. You can list the contents of the              trigger is highlighted momentarily in red.
CD Buffer at any stage by clicking the ‘List Buffer’ Button. You can
write as many copies of the buffer to CD as you like. To burn a CD             To change the Network settings simply press the edit button next

                                                         LookC 4x4 User Guide
to the value you wish to change and in the edit screen either                 you didn’t have to walk across the room, put the data on a floppy
use the mouse to enter the number from the virtual keyboard or                disk and then walk back with it in your hand.
simply type it into the keyboard. Note: IP addresses are always
in the form and any other number or text will be
                                                                              Of course networks have now evolved into this global dimension
rejected. When the network settings are correct restart the network
services for LookC by selecting the Net Update button, LookC                  thanks to the internet protocol (IP) which allows data to cross
does not need to be restarted.                                                somebody else’s network in order to get to where its destination.

The date and time can also be corrected in this area simply press             In order to make this work the computers on a network have to
the up down buttons next to each part of the date and time and                have a unique identity or an address. They also need to know
then press the Set Time button to put it into immediate effect.               which other computers are on their network, so that if they had
                                                                              some data or a request for some data for a computer which was
                                                                              not on their network then this would be sent off to the router
Logout                                                                        instead. If there was no router then there is no way off their
Use this button to lock the screen and keyboard. The system will of           network to the Internet or other sites
course still be recording but no one will be able to view recordings
or take any copies of the video on CDR without a valid username
                                                                              Network Types
and password.
                                                                              There are various types of network in use today, the most pre-
Audible Warning                                                               dominant is the ethernet 10/100baseT which is readily identifiable
When the video motion detection picks up any movement the sys-
                                                                              by the RJ45 connectors used (similar to that found on the rear of
tem will make a beep. Press the button with a musical note on to              the LookC 4x4).
toggle the beeping on or off.
                                                                              Before you plug the LookC 4x4 into a network you must first be
                                                                              aware of the IP address it is set to as this can cause great prob-
                                                                              lems if it clashes with another computer with the same number. If
                                                                              you think of the IP address as a telephone number you can see
                                                                              the confusion it would create if two people had the same number.
                                                                              Basically nothing ‘breaks’ but communication to both computers
                                                                              would be at best unreliable and if the other computer was doing
Recording Days                                                                something important then there will be a lot of people wanting to
Press the Days button to cycle through the three different durations          talk to you.
in days; 7 or 28 days and the event mode E.
These are based on the 250gb model and will be longer with the                So the first thing to do is to find out what the IP address range is
larger storage versions.                                                      that is in use in that organisation. You would normally ask some-
                                                                              one in authority in the IT department but if there is no IT depart-
7 Days 4 Cameras @ 4 Frames per Second
                                                                              ment then you must do a little detective work.
28 Days 4 Cameras @ 1 Frame per Second
E       4 Cameras @ 4 Frames per Second Recorded when
movement occurs only                                                          Finding a Computer’s IP address

If you choose 7 day recording the frame rate recorded from each               Go to a Windows computer which is already on the network, go
camera is 4 frames per second, if you choose 28 days the frame                to the Start button and click on Run. Enter ‘cmd’ if it is Win2000
rate is 1. These durations are estimated with some margin of error,           or XP or type ‘command’ if it is Win98 or Millennium.
however since the system is image quality based rather than finite
image size based, it is possible that the system will not reach the re-       At the prompt type ‘ipconfig /all’ followed by return.
cording days stated depending on the content of the images. How-
                                                                                  Windows 2000 IP Configuration
ever we find these values to be under-estimated in most cases.
                                                                                           Host Name . . . . . . .   .   .   .   .   .   :   xxyyzz
If you select the event recording mode the system will only record                         Primary DNS Suffix . .    .   .   .   .   .   :   company.net
                                                                                           Node Type . . . . . . .   .   .   .   .   .   :   Hybrid
images from just before and after any movement which is detected                           IP Routing Enabled. . .   .   .   .   .   .   :   No
as a trigger. So when there is no movement there is no recording                           WINS Proxy Enabled. . .   .   .   .   .   .   :   No
giving you a huge saving on disk space. The recording frame rate is                        DNS Suffix Search List.   .   .   .   .   .   :   company.net
4 frames per second. The duration of this recording mode is                       Ethernet adapter Local Area Connection:
difficult to estimate but it normally at least doubles the recording
time for busy areas and quadruples the recording time for in-fre-                          Connection-specific DNS Suffix . :
                                                                                           Description . . . . . . . . . . . : Intel 8255x-
quently used areas.                                                               based PCI Ethernet Adapter (10/100)
                                                                                           Physical Address. . . . . . . . . : 00-E0-00-17-0C
Warranty                                                                                   DHCP Enabled. . . . . . . . . . . : Yes
                                                                                           Autoconfiguration Enabled . . . . : Yes
                                                                                           IP Address. . . . . . . . . . . . :
The LookC 4x4 has a 24 month manufacturer’s return to base war-                            Subnet Mask . . . . . . . . . . . :
ranty covering parts and labour but excluding shipping charges. In                         Default Gateway . . . . . . . . . :
the unlikely event that there is a malfunction with your LookC 4x4                         DHCP Server . . . . . . . . . . . :
                                                                                           DNS Servers . . . . . . . . . . . :
please call our technical help line or contact your distributor.                           Lease Obtained. . . . . . . . . . : Monday, May 26,
                                                                                  2003 10:45:18 PM
                                                                                           Lease Expires . . . . . . . . . . : Tuesday, May

Using LookC on a Network                                                          27, 2003 10:45:18 PM

                                                                              The readout will look something like the above, you will notice
Why Use a Network?                                                            that one of the lines starts with ‘IP Address’ and this is the IP
                                                                              address of this workstation, notice also the one below it that is
Networks originally sprang to life as a convenience, simply allow-            the Subnet Mask, this defines the size of the network.
ing files from one computer to be shared by another. It meant that

                                                        LookC 4x4 User Guide
                                                                              Approximate round trip times in milli-seconds:
The subnet mask tells you how many of the IP addresses are                        Minimum = 0ms, Maximum = 0ms, Average = 0ms
seen as being on the same network, if the mask has three 255’s
followed by one 0 then it means that the first three numbers of               C:\>
the IP address are fixed, in the case above 192.168.2 and after
that the computers on this network can have any number for the            As you can see the request timed out each time suggesting there
fourth number between 1 and 255. So the lowest number which               is no computer at this address. Unfortunately you still cannot
you can use on this network is;                                           be 100% sure this is the case since some computers and other
                                                                          equipment like routers do no always respond to pings, however                                                               you can be reasonably sure. Now change the LookC 4x4’s IP
                                                                          address to fit into the network it will be attached to.
and the highest number is;
                                                                          Changing LookC 4x4’s IP address                                                             There are two ways of changing the IP address of LookC 4x4,
                                                                          either through the local live viewer monitor and keyboard or you
The other thing of importance here is that this network is running        can log into the web server at it’s current address and change it
what’s called DHCP. This is where Windows computers (and                  there. It is easier and quicker to do it through the local live
other OS) can simply plug into the network and ask to be given            monitor and keyboard and this is described above.
the next free IP address. This is the easiest way to manage a
network but LookC cannot use this service since LookC is a                To change the address of the LookC 4x4 through the network,
server and must be given a fixed IP address.                              first log into it at the address it was set to when it left the factory.
                                                                          This IP address is printed on the Password Card supplied with
In the case above we can see that the Gateway is at           the unit. To contact it at the address shown you must plug one
and this computer which is using DHCP is at Now              computer directly into the LookC 4x4 with a cross-over cable
let’s say there ten workstations in this business then we can             or with a normal cable via a small switch or hub. You must also
guess the highest number in use is probably, so if           set your own computer’s IP address to be close to that used by
we are guessing where to put LookC we would choose some-                  LookC 4x4.
thing like or as this is well out of the
way of any of the workstations.                                           If the LookC 4x4’s factory IP address is, this means
                                                                          that the computer you are going to contact it with through the
To double check if this number is clear we can send a message             network needs to be between and
to that IP address to see if we get a response. If we do get a            (excluding as this is taken by LookC itself).
response then this number is in fact already in use. The message
we are going to send is a ‘ping’.                                         In Windows 2000 you can go to the

Pinging                                                                   Start Button > Settings > Network and Dial Up Connections >
From the command window used above enter the command                      Local Area Network
‘ping’ followed by the number you are asking for. To see what a
positive response is like try pinging yourself, in this case;             The window will appear something like this most all versions of
                                                                          windows are similar in this respect.

    Pinging with 32 bytes of data:

    Reply   from   bytes=32   time<10ms   TTL=128
    Reply   from   bytes=32   time<10ms   TTL=128
    Reply   from   bytes=32   time<10ms   TTL=128
    Reply   from   bytes=32   time<10ms   TTL=128

    Ping statistics for
        Packets: Sent = 4, Received = 4, Lost = 0 (0%
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 0ms, Average = 0ms


As you can see an answer came back for the four pings which               Press the Properties button.
this command sends as standard. Now let’s ping the IP address
we believe to be free;


    Pinging with 32 bytes of data:

    Request   timed   out.
    Request   timed   out.
    Request   timed   out.
    Request   timed   out.

    Ping statistics for
        Packets: Sent = 4, Received = 0, Lost = 4 (100%

                                                     LookC 4x4 User Guide
                                                                          Use the administrator username ‘admin’ and the password which
                                                                          is printed in the Installation Guide for this particular LookC.

                                                                          When logged in select the Configuration Section and choose
                                                                          System Management from the sub menu. From this window you
                                                                          can change the LookC 4x4’s IP address.

Now choose the ‘Internet Protocol (TCP/IP)’ option and press the
Properties button. Finally choose the IP address for the computer
you are working on.

Here you would select an ipaddress close to the LookC 4x4’s but
not the same as it e.g.                                      Type in the desired IP address and the subnet mask.
                                                                          The Gateway is the address of the router on the network.
                                                                          This address would have been given to you by the IT manager
                                                                          failing that you would have seen these settings on an existing
                                                                          computer on the network and you can use those settings. The
                                                                          same applies for the DNS entries.

                                                                          When finished setting the IP address press the submit button
                                                                          at the bottom of the page. LookC 4x4’s IP address will change
                                                                          instantly and it will try and re-direct you to the new address. If the
                                                                          IP address and subnet settings on the Windows computer allow
                                                                          it then you will see the page return at the new address, otherwise
                                                                          you will get the ‘Page cannot be displayed’ message from Explor-
                                                                          er. This is normal. Simply change you computer’s IP address
                                                                          settings to be close to the new IP address of LookC 4x4’s and try
                                                                          accessing it again through Explorer.

                                                                          Accessing LookC 4x4 from a
Make a note of the original settings prior to changing them as you
will want to set them back to their original settings afterwards.         Browser
Press the OK button here and in the dialogue window beneath it.
                                                                          Logging In
When you get to the original dialogue window select the Disable
option. To re-enable the network adaptor select it again, this will       To access LookC 4x4 from a browser type the IP address into
force it to use the new settings without us having to restart Win-        the address bar of Internet Explorer (Version 6 and 7 are tested
dows (on Windows 98 and Millennium a restart is unavoidable).             although all others should work). The first screen to appear
To re-select the network device simply go to                              is probably the certificate warning as the browser swaps into
                                                                          encrypted mode.
Start Button > Settings > Network and Dial Up Connections >
Local Area Network                                                        Unless a proper signed certificate has been issued by a certifi-
                                                                          cate authority this warning will appear. The system of certificates
The act of doing this will re-enable the interface with the new IP        is designed to protect people from accessing servers that are not
address.                                                                  what they claim to be. Press Yes when asked whether to
                                                                          proceed. If you would like to have a signed certificate for your
Now access the LookC 4x4 and change its IP address. Open                  LookC system please see the section
Internet Explorer and in the address bar type in the IP address of        ‘Certificates’ below.
the LookC 4x4, in this example
                                                                          The next screen to appear is the LookC 4x4 log in screen. Use
                                                                          the admin username and password to log in to change some of
                                                                          the settings to configure the system.

You will now see the log in screen for the LookC 4x4.

                                                      LookC 4x4 User Guide
                                                                         The controls for the event replayer are

                                                                             INCREASE: DECREASE
                                                                             PREVIOUS: NEXT: BACK

                                                                         These allow you to get the right image size for your phone and
                                                                         then to step through the video clip of the event frame by frame.

                                                                         Finally if you have the admin rights you will be able to select the
                                                                         CCTV management option. This allows you to swap the system
                                                                         into the pre-defined configurations which have been defined for
                                                                         your system e.g.

                                                                             Armed: USE
                                                                             Dis_Armed: IN USE
When you press the log in button you go straight through to                  Default: USE
the main page of the server. Without the right password and
username combination it will not let you through. Remember all           Here you can select which config you want to use. If you are
usernames and passwords are case sensitive.                              standing outside a building and the LookC system is armed and
                                                                         configured to send alerts to the Police via a monitoring station
Text Only Mode for Mobile Phones and PDA’s                               then using your mobile phone you can force the system into the
                                                                         Dis_Armed mode and enter the building without the system send-
At this point instead of logging into the full web service you can       ing alerts. This is the ultimate in stand-off system control.
access a specially constructed low bandwidth simple interface
which will provide you with basic live viewing and review. This          The text only interface is basic html and uses some Javascript
has been specifically designed for browsers on mobile phones             but no embedded applications, therefore it will run on the greatest
and PDA’s with cellular communications. To access this mode              number of web browsers, no matter how small.
press the option marked ‘Text Only’ beneath the login box.

You can access the text only mode directly by using the following

for un-encrypted access (poor security but quicker) or;

for good security, remember when using wireless clients it is
much less secure than using a wired network, so we strongly
recommend the https protocol.

When in text mode use the same usernames and passwords as
set up for the main LookC unit. There are only three sections to
the text only interface;

    Site Name: LookC 4x4 EPOS: V3.091 Beta
    USER: Default Administrator

    Live Viewer
    Event Re-Player
    CCTV Management

The Live Viewer allows you to select a camera to see its lat-
est image. The server will scale the image down to a small size
before sending it to your phone or PDA thus reducing the time
it takes and the transmission cost. To send a larger one press
the Increase button and the latest image will be sent in a bigger
format. When you have the right size simply press refresh every
time you wish to have a new image. Use the Back button to get
back to the main menu.
The event Re-Player will show you a list of the latest 100 events
and next to each event time and date will be the friendly name
of the camera (apart from system events which have no camera
associated with them).

                                                      LookC 4x4 User Guide
      LookC Logo and software
      version number
                                                                                                                            Your Username, Change
                                                                                                                            Password Button and
                                                                                                                            Log Out Button

                                                                                                                           Site Name
     Major Selection Buttons

       Site Address Details

  Installer Details and Logo

              Edit Site and Installer
              Details Button

                                                                                                                                 Current Users
      Chat Dialogue                                                                                                              Logged In

                                                             Chat Messages with
                                                             date, time and username      Encrypted Data Indicator

The LookC Main Screen                                                         20Kb and the natural size is 150x100 pixels. If the image is a dif-
                                                                              ferent size from this natural size it will be scaled to fit.
There is quite a lot of information in the panels around the main
viewing area. To access any of the major functions you use the

Home, View, Configuration and Help

When you select any of these major headings you will be taken
directly to that area, the minor selection buttons also change to
reflect options in that area.

Chat Window
The most important new addition to the main screen is the Chat
window and list of logged on users. The chat feature is to allow
users logged into the system to converse with each other about
events. The Chat is persistent sot it does not matter if the other
users are logged in at the time of writing the message as it will be
displayed the next time they log in.

Editing the Location and Installer Details
To edit the location name and address, the Installer details and
logo you need to log in to the system as ‘admin’. You will then
see an Edit button just below the installer details. If you press this
you will be able to edit them on screen and upload a logo.

You will notice that all of the text objects are now underlined and
have become hotlinks. If you click on any of these a dialogue box
will open and allow you to change the text.

To upload a new logo for the Installer details then you simply
click on the existing default logo (LookC) and in the dialogue you
can select an image (jpeg, png or gif) from your local hard disc
to upload to the LookC system. The image has a file size limit of

                                                       LookC 4x4 User Guide
                                                                                                                                               Zoom Controls

      Camera List

                                                                                      Status of Player       Status of Current Image
                                                      Play and Pause Buttons

View                                                                           Live Quad
                                                                               The Live Quad viewer is basically the same as the Live Single
                                                                               viewer only with four video viewers. You can control which camer-
The Viewing Area
                                                                               as are displayed in the live viewer by selecting four cameras from
By default the ‘user’ username and password will only allow you                the Camera List on the left one after the other. The first camera
into this area, and not into the configuration sections. It allows             you select will be displayed in the top left viewer, the second in
you to view live video, recorded video and operate relay outputs               the top right, third in the bottom left and fourth in the bottom right.
and generate triggers to mark video and send events.                           If you select a fifth camera this will placed in the first position in
                                                                               the top left and so on.
Live Single
                                                                               Replay Single
By Default when you select View from the main menu you will be
put into the Live Single page. Here you can view a single image                The single replayer allows you to look at video from an associ-
live from any of the configured cameras you have access rights                 ated event or to pick a time and date and review the video from
to. Select the camera to view from the menu on the left and then               that time.
press Play. The latest image from that camera is displayed, on
a Local Area Network this will be instantaneous but on slower                  To look at an event simply choose the event from the event list
networks or across the internet this may take a few seconds.                   and press play. The video will be played back from that event
The subsequent images from that camera will be loaded and dis-                 point.
played as fast as possible over the network link.                              To look at video from a specific time and date simply select the
                                                                               date and time from the date and time picker boxes and press
To change camera simply select a different one from the Camera                 play. You can also do a mixture of both event and time picking,
List on the left and this will be displayed instead, The status of             Select an event and then select any part of the date or time and
the player will not change, i.e. it will not stop.                             change it. You can change the date and time parameters whilst
                                                                               the viewer is playing. You can also select the minute
You can zoom into any image by using the zoom controls in the                  parameter and use your mouse wheel to scroll through the list
top right.                                                                     of minutes. This will jump the player one minute at a time as you
                                                                               scroll through it.

                                                                               From the viewer controls at the bottom you can play forward,
                                                                               backward, fast forward or fast backwards through the video. You
                                                                               can also jump forwards or backwards by day, hour or minute.

                                                     LookC 4x4 User Guide
    The ‘Replay Rate Picker’ allows you to choose how many of the
    recorded frames are viewed. By setting this to fine, the player will       To do this select the Archiver button from the sub menu and
    only show one frame per second of the recorded footage; when               follow the on screen instructions. Have a mental note of the
    set to medium it will show two frames per second of the recorded           channel, time and date of the start of the event you would like to
    footage; and if coarse is selected it will show four frames per            archive off. You can make a note of these dates and times in the
    second (provided that the camera has been recording at the                 chat window as an aide memoire.
    higher frame rates).
                                                                               The basic steps are;
     Replay Quad
                                                                               1) Choose a camera
    The quad replayer page allows you to playback four cameras at a            2) Confirm the camera selection
    time so if you need to review several cameras at once select this          3) Choose a date to archive from
    player and then either select and event or a time and date.                4) Choose the hour
                                                                               5) Choose the minute
    As with the ‘Live Quad Viewer’, select four cameras from the               6) Choose the second
    Camera List and these will be placed in the four viewers in the            7) Choose the duration
    order top left, top right, bottom left and then bottom right. When         8) Select Create & Download
    another camera is selected it will be placed in the first viewer
    (top left) and so on. You can allocate these cameras even during           The on screen wizard prompts guide you through the process.
    replay so you can follow someone around the site by selecting              When finished it will provide you with a Download button. Select-
    the cameras covering the area the target is moving into.                   ing this will initiate the download of a viewer complete with the
                                                                               footage you have requested as a Windows executable (.exe) file.
    This floating toolbar allows you to generate triggers whilst watch-        Simply choose where this is to be stored on your local computer
    ing live views. If the camera concerned has been configured to             and press ‘Save’. To review this go to the directory where you
    accept trigger inputs pressing the software trigger button will            placed it and double click on it for the replayer to start.
    generate a trigger that will look identical to a hardware trigger.
    This allows you to interactively add event markers to footage that
    is being recorded.

    The administrator can easily and quickly generate an interactive
    map using the in built map editor for the site where the LookC
    unit is installed. This can include selectable cameras,
    activation of output relays and indication of trigger devices. To
    view the map choose the Map from the sub menu. In it you can
    click on camera icons to get an instant floating live viewer.

    If there is a section of video you would like to retain indefinitely
    then you can request a complete copy of the video with a
    replayer from the LookC 4x4.

                                                                                                                                               Event Picker
                                                                                                                                               and Replay

                                                                                                                                               Date and
Camera List
                                                                                                                                               Time Picker

                                                            LookC 4x4 User Guide
User Management
When shipped from the factory there are two example users with
unique passwords. These passwords are printed on the Pass-
word Card shipped with the LookC unit.                                    In the dialogue box that opens choose a Configuration. Originally
                                                                          there will be only the Default Configuration. Next, choose the day
In the User Management section you should create new users for            of the week when the Configuration file is to be used. Here you
every person who needs to use the LookC 4x4. You can model                can choose one of the short-cuts such as Every Day, Weekdays
these user profiles on the Default Administrator or the Default           etc. For this example, let’s choose Every Day at a start time of
User. Roughly speaking the Default User is allowed to view the            09:00. Now Submit this and the new schedule will be built and
cameras but is unable to change any of the configuration set-             displayed. This will run until the next scheduled configuration
tings. The Default Administrator on the other hand has access to          change in the scheduler list.
all areas.

Use the Edit button of the Default User to select the permissions
you wish users to have in general and then add new users based
on this profile.

When Editing Permissions you have the major areas listed in the
bottom left of the User Management page. Selecting one of these
main areas brings up a list of the fine detail of permissions in a
list on the right hand side of the page.

You can grant rights to the user by selecting the enable button
next to each permission. When enabled a yellow indicator is illu-         You can now add another set of scheduled changes Every Day at
minated next to that permission so that you can tell at a glance          17:00 for example, but until we have more than one Configuration
what has been granted and what has not.                                   scheme to change to there is little point.

Sessions                                                                  Configurations
When a user is logged in a session entry is made in the table             Almost every parameter controlling LookC’s behaviour, which
at the top level of the User Management page. From here the               cameras are recorded, at which frame rate, etc. is stored in a
administrator can see who is logged in and even force users out           Configuration. There is by default one configuration in the sys-
by deleting their session ID.                                             tem. We will now make another one called Day and another one
                                                                          called Night as an example of how powerful this can be.

                                                                          You can have as many configuration schemes as you like sched-
Logs                                                                      uled in at different times of the day and night and on different
                                                                          days of the week.
In this section logging information can be displayed from a
number of different services operating in the LookC 4x4. In nor-
                                                                          Click on ‘Configurations’ and a list of the configuration stored in
mal operation you do not need to look at these but if you are an
                                                                          the system will be displayed.
advanced Apache or LookC practitioner these contain vital infor-
mation for problem solving.

CCTV Management
The heart of the LookC system is the schedule. Here you tell              Now select Add Configuration from the top right of this table.
LookC what to do and when. You do this by giving it the time and
day of the week when it should start using a particular
configuration scheme. You generate these by copying an existing
one, giving it a name and changing its parameters.

There must always be at least one scheduled configuration for
LookC otherwise it would not know what to do when starting for            In the dialogue enter a name, let’s say Day and base it on the
the first time. This is why you can never delete the last entry in        Default configuration. Now submit the information by clicking the
the schedule table and do not delete the Default one as it holds          ‘Create’ button and when the list is regenerated edit the new Day
the master parameters.                                                    configuration by clicking the ‘Edit’ button.

To add entries to the schedule table select the ‘Add Schedule             A resume of the cameras to be recorded from is displayed, from
Event                                                                     here you can easily disable certain cameras. This is helpful if you
                                                                          want to stop recording from one or more during the day in order
                                                                          to conserve disk space for more important night time recording.
                                                                          Let’s turn off Camera 2:1 during the day, click the green tick on

                                                      LookC 4x4 User Guide
the left of Camera 2:1 and now your list should look like this.           Only’, this does not change the frame rate but does allow the
                                                                          system to only record video from just before and after an event
                                                                          rather than continually thus saving disk space and elongating
                                                                          record times.

                                                                          We will leave the hash code enabled as it will prove the
                                                                          provenance and integrity of the images in court if they are
                                                                          required for evidence. If the hash code is removed there is
                                                                          generally a 5% saving in image size on disk.

Now let’s suppose you want to use the extra space released
by not having to record Camera 2:1 by increasing the quality of           The next section down in the Camera configuration allows you to
Camera 2:2. So select the Edit button of Camera 2:2.                      decide what sort of event is raised when a trigger input is seen.
                                                                          This refers to a hardwired trigger input and this is not available
                                                                          on the LookC 4x4 unless you have the optional K5818 Patch
                                                                          Panel. These allow you to connect standard alarm triggers such
                                                                          as PIR’s, door contacts, pressure mats etc which can trigger the
                                                                          system to send emails, copy images off site to a secure server
                                                                          and contact the monitoring station. you can still manually activate
                                                                          a trigger throught the web page in the View section.

                                                                          The Tamper section however applies to all LookC 4x4 systems as
                                                                          this detects tamper by looking for video signal loss. This already
First of all let’s rename this camera as something more appropri-         has an event type connected to this event so we will see how to
ate for its position. Select the Edit button next to where it says        modify the behaviour of this event in the event type section.
Camera 2:2 and enter a proper name e.g. Main Gate.
                                                                          Moving further down we can now see the Video Motion Detection
Now increase the quality of the captured images from Camera               (VMD) section which will allows us to configure whether VMD is
2:2 by pressing the increase arrows next to the quality setting.          triggering and if so what the mask is etc.
Let’s put it up to 70%. You can also take this opportunity change
the contrast, brightness and colour settings for this camera to           If a VMD mask exists then it will be displayed, otherwise there is
improve the overall picture balance.                                      a button marked ‘No VMD Mask Exists...’ and we can create one.
                                                                          In the mask editor a still image from the camera is displayed so
We can also reduce the frame rate of this camera to provide               you can see what artifacts you want to mask out.
fewer, higher quality images. Let’s reduce this figure to 2 frames        You simply paint out the areas you wish LookC to ignore, if the
per second (fps). We could also set this camera to be ‘Events

                                                      LookC 4x4 User Guide
time and date and hash code are turned on remember to exclude                First Event Only
these by painting over them.                                                 All Events
The percentage change we are looking for can also be set here.               Double Knock
Using this setting you should be able to exclude pets at a given
scale from the movement made by humans. The higher the                       First Event Only
percentage the more sensitive the VMD activation
                                                                             In this mode the event type will trigger when the first event
The VMD employed by LookC equalises levels and removes                       happens and do all the things defined in the event type, however
noise before making the comparison. So any light level changes               it will ignore successive events from the same source for the
are accommodated without any problem, however if areas of the                number of seconds defined in the Time Period box. This is a
image go to peak white then this will be seen as an artifact which           way of reducing the volume of events which get sent to a mobile
has appeared in view. If this happens try and reduce this peak               phone or monitoring station without changing the sensitivity to
white by adjusting the iris on the camera.                                   something happening.

Next we need to add an event to the VMD, son that LookC will do              All Events
something when someone walks into view on this camara. That                  In this mode there is no filtering at all, every event causes the
action can be an email to desktop computer or through an                     event type to function regardless of frequency or proximity to
email-SMS gateway to your phone, with or without images                      another event.
attached. LookC can upload images to your secure space on a
secure server on the internet such as my.lookc.co.uk and then                Double Knock
alert a monitoring station.
                                                                             In this mode the event type is less sensitive to false triggers and
Simply select Add Event and choose LookC Alert from the list, we             therefore if we get an event then let’s wait and see if it happens
will configure what this does later on.                                      again within the defined time period before doing anything.You
                                                                             can not only change the time period but also the count, so for
This concludes the configuration section, why not try configuring            example if the time period was 10 and the Knock count was 5,
the other cameras in Day to do different things and then create a            then we would have to have 5 events within a 10 second period
Night configuration with different attributes.                               in order to trigger the event type once.

Event Types                                                                  This decides whether or not the system beep will be made when
                                                                             the event type is triggered. Handy if there is someone near
When there is detection of some activity, a power up or power                LookC 4x4 whose attention should be drawn to the screen when
down and a hardwired sensor triggers the system where there                  something happens.
is an event type associated with it. These event types allow you
to decide who gets informed about the event automatically and                Number of Frames Before and After
whether any pictures are sent. There is a default set of event
types already set up. The simplest form of alert is to send an               This selects the number of frames from before and after the
email and you can see from the list that all of these event types            event which will be sent when the event type is triggered. E.g if
send mail somewhere. Now to prevent you having to type in your               email with images attached is selected then you will get the six
email address(es) five or more times you just have to do that                images if the Pre frames is set to 3 and the post frames are set
once under mail recipients section..                                         to 3.

Now let’s edit the LookC Alert (you will remember we associated              Set a Relay
this with Camera 2 Main Gate VMD).
                                                                             If the input trigger is to set an output relay you can check this
                                                                             box and define the state the relay must go into and the duration it
                                                                             must stays in this condition.

                                                                             Checking this feature will allow all the email traffic to pass from
                                                                             your LookC to the myLookC server in an encrypted form before
                                                                             being stored there with copies of it being forwarded to the email
                                                                             recipients. Your myLookC account is the route by which the
                                                                             professional monitoring stations will be able to monitor events
                                                                             coming from your LookC system.

                                                                             The myLookC account feature will also allow emails to pass onto
                                                                             the internet without being filtered by your ISP. Some ISP’s do not
                                                                             allow email to travel onto the internet unless they like the look
                                                                             of it which does not fit very well for a security application. The
                                                                             myLookC server takes your encrypted transmission and
                                                                             transforms it into regular email and forwards it onto the right
The event type not only describes what will happen when it is                recipient on the internet to get arround this limitation.
triggered but also it will decide how it will be triggered. There are
three actioning modes;                                                       Your myLookC account will also check the communication link

                                                       LookC 4x4 User Guide
to your LookC system from time to time and notify you if there is
a comms failure. Your my LookC account will also store copies
of the event material forwarded to it so that if the system sent
an alert a copy is held offsite in your account for you to examine

Finally myLookC account holders can use the account to con-
tact a LookC system which has been fitted to a broadband
connection with a floating ip address. Since the LookC and the
myLookC server are in constant communication the current ip
address of the LookC system is known, so if you go to your
myLookC account you can be re-directed to your LookC system.
This means that LookC can work successfully on a dynamic
broadband link.

Please Note you will need a service agreement to use some of
the features of the MyLookC server.

These can be downloaded from the support section of the LookC
                                                                          Check the boxes next to the email recipients you wish the alert to
http://www.lookc2020.co.uk                                                go to and whether or not images are to be attached. If you have
                                                                          checked the myLookC option and your account has monitoring
                                                                          enabled then you must attach images for the monitoring station
Email                                                                     to see.
Check this section if you want LookC to send out email when an
                                                                          The default mail server is the one running in LookC and this mail
event occurs.
                                                                          hub will accept no mail from outside and will deliver outgoing mail
                                                                          by DNS to SMTP servers on the internet.

                                                                          Offsite Images
                                                                          If there is an FTP site or V3 LookC monitoring station you wish
                                                                          to send alerts to then configure these here. Generally you would
                                                                          leave the Live images option unchecked unless the monitoring
                                                                          station has specifically asked for it.

                                                                          Server Details
                                                                          The server details are pre-loaded at the factory and provide
                                                                          access to the email delivery server and the secure server. If your
                                                                          account has been pre-configured you can see your account name
                                                                          and unique password here.
                                                                          Mail Recipients
                                                                          Add any email addresses you are likely to want to send alerts to
                                                                          in this section. You can then associate them with event types.

                                                     LookC 4x4 User Guide
Virtual Cameras
                                                                              System Management
You can link a number of LookC 4x4’s and LookC Pro ix V3’s
together using the virtual camera technique. This allows you to
make a virtual matrix between all the LookC unit’s cameras and
include them in the multi-view. Fill in the details of the camera
and server like this.

The Name is the friendly name you wish to use for this virtual
camera, the protocol is always HTTPS as this is fully encrypted,              System Settings
the host name can also be the IP address of the other LookC
unit. The camera ID is the card and channel number. If the other              These settings control the ethernet network interface for the
LookC is a 4x4 then the valid options are;                                    LookC 4x4, it is important that these settings do not conflict with
                                                                              the modem IP address (if used) which is
card      camera
1         3
2         3
3         3
4         3

The ‘frame rate’ is the desired frame rate. You should set this to
1 fps if the other system is on a thin bandwidth or if it is only pro-
ducing 1 fps. The username and password are required to access
the other LookC 4x4, this user obviously must have the rights to
view the camera concerned.

Map Editor
You can generate a number of maps for each LookC 4x4 and
place cameras, virtual cameras, triggers and output relays on
as icons. These icons are interactive for the user, for example if
they click on a camera it will give them an instant live view from
that camera. If they select a trigger device the system will post an
event as if the trigger device had been activated and so on.                  Choose you IP address for LookC 4x4 very carefully before
                                                                              setting it and introducing it onto a network. LookC 4x4 is not a
To edit a map simply browse to your hard drive to select your                 DHCP client, it has a fixed IP address in order to be able to serve
map image file, give it a name and then click on the save icon to             properly. IP address considerations are looked at in depth at the
upload it.                                                                    front of this guide.

You can then drag and drop cameras, triggers or relays onto the               The Gateway address is the internal address of the router, note
map.                                                                          that if you want to serve the LookC pages onto the internet
                                                                              through the router then there must be some port redirect made
If you have sub maps of detailed areas you can drag a link to                 for LookC. The port numbers used for normal LookC operation
them onto the master map from the other maps area                             are; 80 and 443 (http and https). The secure shell port can also
                                                                              be opened but it is very advisable to make some harsh firewall
When the map is complete select Save Map from the menu.                       restrictions about its use, if you are expecting maintenance from
                                                                              LookC your firewall must allow port 22 access from the domain
Restart LookC                                                                 mail.lookc.co.uk. If in doubt contact LookC Tech Support.
In order for LookC to take account of some more in depth
                                                                              In order for mail delivery and image delivery to the secure serv-
configuration changes it may be necessary to do a ‘soft’ restart
                                                                              ers to be successful you must enter a valid DNS server address.
by pressing the Restart LookC link in the CCTV management
                                                                     is a BT one which will work in most cases.
                                                                              Finally when you are done press Submit. If the IP address of
                                                                              LookC has been changed then it will attempt to redirect your
                                                                              Windows browser to the new address, although you may need

                                                       LookC 4x4 User Guide
to change the network settings on your computer to allow this to           Internet Options. Select Content from the Tab bar of the dialogue
work correctly.                                                            box.

Generate SSL Certificate
Every server that uses the encryption system SSL to deliver web
pages must have a certificate. So that you know the certificate is
from a genuine company this certificate is signed by a certificate
authority, a trusted body. This is normally a US corporation and of
course there is a charge for this service.

Since you know that your LookC server is trustworthy you can get
the LookC system to sign its own certificate and then you can tell
your browser to trust this certificate authority. This way you will
not get the annoying message about certificates every time you
open a browser to LookC.

Using the dialogue box enter the ip address or name which you
type into your browser to contact the LookC server.

                                                                           Select the Certificates button then click on the tab ‘Trusted Root
                                                                           Certification Authorities’ and now click on the Import button.

Let’s say we use the name www.safe-n-secure.com, now type in               The certificate import wizard will now start, on the second page it
the email address of whoever manages this server and certificate           will give you a Browse button, click on this and change the File of
and then press the Go button.                                              Types of the browser to X509.

A new certificate will be generated and made available for
download. Click the underlined hotlink ‘Certificate’ to download
the certificate. Store it somewhere handy, such as the desktop or
My Documents. It will be called ‘certificate.cer’ by default.

Now go to the Tools menu in Internet Explorer and click on

                                                     LookC 4x4 User Guide
                                                                            The Bandwidth Manager makes LookC 4x4 play very nicely
                                                                            when sharing a limited bandwidth communication line with other
                                                                            servers or clients. This feature normally comes into its own in
                                                                            situations where LookC must share with electronic tills in shops
                                                                            etc, where transactions must not be wiped out by someone idly
                                                                            browsing cameras from HQ.

                                                                            The Bandwidth Limit is imposed as a total no matter how many
                                                                            people are logged in. The Pulse width defines the granularity of
                                                                            the speed restriction. A fine grain approach is normally best to
                                                                            improve round trip times of small amounts of data. This number is
                                                                            in micro seconds, so 200,000 is actually a pulse width of 0.2 sec.

Now open the certificate you saved earlier. Back in the wizard              Engineering Logon
click next and then select the option ‘Place all certificates in the        There are some functions which can only be accessed with engi-
following store’ and browse to Trusted Root Certification Authori-          neering rights. To enable administrators to assume those rights
ties. Click next and Finish.Explorer will then ask you for confirma-        for a short period we have implemented a system of one-shot
tion and then display the import successful message.                        engineering logons.

You should now be able to see the certificate in the list;                  Simply call LookC Tech Support and quote the serial number and
                                                                            the text in the Username field. Tech Support will then read out a
                                                                            password which will give you Engineering privileges for a short
                                                                            period of time - a one shot login.

                                                                            Set System Time
                                                                            This section allows you to pick a time zone and set the time and
                                                                            date. If you choose GMT as the timezone then there will be no
                                                                            automatic correction for daylight saving in the spring and autumn.
                                                                            Technically setting the time to GMT is the most secure because
                                                                            when the clocks go back an hour, that hour’s worth of video
                                                                            archive will be overwritten - the downside is the time appears to
                                                                            be wrong for half the year.

                                                                            When you have set the time correctly Submit it, LookC will
                                                                            change the real time clock on the motherboard and it is up to you
                                                                            to do a hard reset. To do this press the reset button on the front
                                                                            of the LookC 4x4 case.
You can now close this dialogue box and close the browser.
Open a new browser and the certificate message will no longer               Set Secure Server Dialback
appear as you log in to LookC.                                              If you are uploading images to a secure server and the account
                                                                            is monitored by a monitoring station, you need to provide them
Note: Explorer can get confused about multiple certificates. If you         with the email address or domain you can be ‘dialled back’ with.
import a number of certificate authority certificates then this can         This is normally the outside (WAN side) IP address of your router.
lead to problems. Explorer will no longer be able to browse the             In order for this to work correctly the router must have redirected
LookC server. The solution is simply to remove all LookC certifi-           ports 80 and 443 to the LookC 4x4 unit internally. If you need
cates from the Trusted Root Certification Authorities and install a         help call LookC Tech Support.
new one.

Web Server Settings                                                         Using a Modem
These are best left at the factory defaults unless you know what
you want to achieve and you understand the wider implications!              PSTN

Server performance settings are umbrella names for all sorts of             LookC 4x4 is factory configured to accept a modem. This is
settings governing concurrent users, spare threads, etc. The Mid            an additional cost item which can be used to temporarily allow
performance level will cope with anything but the most strenuous            LookC Tech Support access to your LookC 4x4 for diagnostics
use of the LookC web services.                                              or it can be in situ permanently to allow dial in access in the
                                                                            absence of any faster network provision.
The web service log level can be promoted or relegated depend-
ing on your own paranoia level. At the debug level no one will be           To install the modem turn off the LookC 4x4, plug it into the serial
able to touch the LookC 4x4 without leaving a large paper trail             port on the back of the LookC 4x4, connect the PSTN lead to a
covering every button press and every username, all IP, time and            telephone wall socket and plug the power adapter in. Now turn
date stamped. Results can be seen in the Configuration > Logs               on the LookC 4x4.
                                                                            In windows setup a dial up connection to the telephone number
                                                                            concerned. The dial up username and passwords are;

                                                      LookC 4x4 User Guide
username               lookcmodem
password               lookcmodem

When the connection is made and it has logged you into the
remote network at the LookC 4x4 end simply launch Internet
Explorer and type the IP address;

All other aspects of the system are as per the ethernet LAN con-

Manual Updates
Updated manuals will be available on the web site;


in the support section.

                                                     LookC 4x4 User Guide

Shared By: