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					Management
Management Process

  Planning
  Organizing
  Leading
  Controlling
Management Roles : Henry Mintzberg
1. Interpersonal     3. Decisional
  •   Figurehead       •   Entrepreneur
  •   Leader           •   Disturbance Handler
  •   Liaison          •   Resource Allocator
                       •   Negotiator
2. Informational
  •   Monitor
  •   Disseminator
  •   Spokeperson
Management Skill

1. Technical Skill

2.   Human Skill

3.   Conceptual Skill
Management Theories
 1. Scientific

 2. Administrative Theorists

 3. Quantitative Approach

 4. Organizational Behavior
Current Trends and Issues
 1.   Globalization
 2.   Workforce Diversity
 3.   Entrepreneurship
 4.   E – Business
 5.   Need for Innovation and
      Flexibility
 6.   Quality Management
 7.   Learning Organization
 8.   Workplace Spirituality
                           Attention to
                              Detail

  Innovation and        Low…………High
                                                      Outcome
    Risk Taking                                      Orientation
 Low…………High                                     Low…………High

                          Organizational
   Stability                 Culture                      People
                                                         Orientation
Low…………High                                          Low…………High


                                              Team
               Aggressiveness
                                           Orientation
               Low…………High            Low…………High
Managing in a Global Environment
The Global Environment

   Regional Trading Alliance

   Different Type of Global Organizations
    Stage I            Stage II                   Stage III
Passive Response   Passive Response       Established International
                                                 Operations

                                                            Foreign
                                                           Subsidiary



                                                      Joint
                                                    Ventures



                                             Strategic
  Exporting                                  Alliances
                    Hiring foreign
  To foreign
                   Representation
 countries or
                   Or contracting
  Importing
                    With foreign       Licensing/
 From foreign
                   manufacturers      Franchising
   countries
Social Responsibility
                   and Managerial Ethics
 The “Greening “ of Management
 How Organizations Go Green
  1. Legal Approach
  2. Market Approach
  3. Stakeholders Approach
  4. Activist Approach
Purposes of Planning
1.   Planning Gives Direction
2.   Planning Reduces Uncertainty
3.   Planning Reduces Overlapping and
     Wasteful Activities
4.   Planning Sets the Standard Used in
     Controlling
  The Strategic Management Process


                                  2               3

                                       Identify the
                   Analyze the
                                      Opportunities
                   Environment.
              1                       And threats.

   Identify the                                                 6             7             8
 organization’s
current mission,                                      Formulate     Formulate     Formulate
Objectives, and                                       Strategies.   Strategies.   Strategies.
   strategies.                    4               5

                    Analyze the          Identify
                   organization’s     Strengths and
                    Resources.        Weaknesses.
Levels of Organization Strategy



Corporate                                     Multibusiness
Level                                         Corporation



Business                       Strategic         Strategic         Strategic
Level                       Business Unit 1   Business Unit 2   Business Unit 3



Functional   Research and                                          Human
                            Manufacturing       Marketing                         Finance
Level        Development                                          Resources
Contemporary Organization Designs
 Team-Based Structures
 Matrix Structure
 Project Structure
 Autonomous Internal Units
 Boundaryless Organization
 Leaning Organization
 The HRM Process
                                    Environment

  Human
                                             Identification and Selection
 Resource      Recruitment    Selection
                                             of Competent Employees
 Planning



                 Training




                              Adapted and competent
 Orientation     Training     employees with up-to-date
                              skills and knowledge



               Compensation                    Competent and high-performing employees who
Performance                   Career
               and                             are capable of sustaining high performance over
Management                    Development
               Benefits                        the long term


                                    Environment
Chang Management

Forces for Change
1. External Forces
     Marketplace
     Governmental Laws and Regulations
     Technology
     Labor Market
     Economic


2. Internal Forces
     Operations of the Organization
Behavior
1.   Individual Behavior
        Attitude
        Personality
        Perception
        Learning
        Motivation

2.   Group Behavior
        Team Building
        Leadership
        Conflict
Attitude
 Job Satisfaction
 Job Involvement
 Organizational Commitment
 Organizational Citizenship Behavior
Big-Five Model of Personality
1.   Extraversion
2.   Agreeableness
3.   Conscientiousness
4.   Emotional Stability
5.   Openness to Experience
Shaping : A Managerial Tool
1.   Positive Reinforcement
2.   Negative Reinforcement
3.   Punishment
4.   Extinction
Types of Control
 Feedforward Control
 Concurrent Control
 Feedback Control