G REATER M YSTIC C HAMBER OF C OMMERCE T HE E NTERPRISE V OLUME 27, I SSUE 11 N OVEMBER 2009 D ON ’ T M ISS M YSTIC ’ S H OLIDAY E VENTS ! Santa Arrives by Tugboat Saturday, November 28th 2 pm Take part in the thrill as Santa Claus arrives in Mystic on the John Paul tug boat. Precisely at 2:00 pm, Santa will arrive at the dock of the Mystic River Park. He will greet the crowds and listen to all the children’s holiday wishes. Come and enjoy the Christmas carols while waiting for Santa to arrive. Holiday Lighted Boat Parade and Tree Lighting Saturday, November 28th 6 pm Join us as the Mystic Christmas Tree is lit in the Mystic River Park at 6 pm and don’t miss the nautical parade. Watch 25 decorated vessels--from dinghies to sailboats--parade down the Mystic River at 6:20 p.m. Spectators and judges will gather in the Mystic River Park. We will also be collecting toys and warm clothing for the Pawcatuck Neighborhood Center. Historic Downtown Mystic Stroll Tuesday, December 8th 6 pm - 9 pm Stroll the streets of Historic Downtown Mystic, and listen to the carolers rejoice in the holiday spirit. Merchants will keep their shops open late so everyone can get a head start on their holiday shopping while enjoy- ing hot cider and cookies in the shops. Groton Lights Parade Saturday, December 5th 5 pm Join the thousands of people who watch the parade each year. Afterwards join the GBA for the tree lighting, visit with Santa, enjoy hot cocoa, cookies and other hometown holiday festivities. For more information visit: www.MysticChamber.org. Greater Mystic Chamber of Commerce • Phone: 860.572.9578 • Fax: 860.572.9273 • Website: www.MysticChamber.org V OLUME 27, I SSUE 11 P AGE 2 Business After Hours 2009 5:30-7:30 pm C HELSEA G ROTON ANNOUNCES November 10 The Red Door Spa, Groton NEW B RANCH M ANAGER . December 1 East Coast Catering, Chelsea Groton Bank is proud New London to announce Debra Olsen as the January 12 OC’S Pool World & The Pizza new Branch Manager of the Pawcatuck office, located at 116 Grille, Mystic West Broad Street. Debra has February 9 Hospice Southeastern over 27 years of banking experi- Connecticut, Norwich ence. Groton Business Association 7:30 am She studied Business Manage- ment at Bryant College and has November 19 Ella T. Grasso Southeastern completed numerous courses through the American Technical High School Institute of Banking, the American Bankers Association, December No meeting American Management Association and Omega Con- sumer Lending. Business Before Hours, 8:00 am Debra can be contacted at 860-599-2406. November 5 Apple Rehab formerly Mary Elizabeth , Mystic December 3 Stonington Natural Health, C ALLING ALL I TEMS FOR THE G REATER Stonington M YSTIC C HAMBER OF C OMMERCE January No Meeting S ILENT A UCTION AND Interested in Hosting an Event ? Call Tricia Walsh at (860) 572-9578 We need your help gathering items for the Interested in a Passport? silent auction. Please consider donating an Now is the time to order one! item or a service! Save money, don’t worry about RSVPing and have a professional Concerned that your business doesn’t permanent name badge. translate well to auction items? Con- sider donating a gift certificate or Only $100 for an entire year of buying a unique item to donate. Business After Hours. The Dinner and Auction benefit the Mystic Chamber. Contact the chamber for more infor- mation: (860) 572-9578. V OLUME 27, I SSUE 11 P AGE 4 S TONINGTON N ATURAL H EALTH C ENTER A NNOUNCES H EALTHCARE S OLUTIONS WITH N ATUROPATHIC D OCTOR D R . S TEPHANIE B ETHUNE On September 1st, Stonington Natural Health Center welcomed Naturopathic Doctor, Stephanie Bethune, ND, to their collaborative of integrative practitioners at Quiambaug Cove. SNHC now offers a full compliment of natural healthcare to the community. Dr. Bethune confirms that Americans will continue to face a healthcare crisis unless solutions are found. Naturopathic doctors (ND's) are the solution as they are educated in all the same sciences and diagnostic techniques as MD's, yet they are also trained in holistic and non-toxic therapies. With extensive training in both family internal medicine and pediatrics, Dr. Bethune specializes in promoting a healthy lifestyle for all members of the family. She does this through: Nutrition, Pain and Stress management, Herbal medicine, Homeopathy, Detoxification, and Weight loss programs. Dr. Bethune’s training bridges eastern and western medicine so in addition to her wide expertise in promoting preventive medicine, she is fully experienced and ready to diagnose and treat the acute onset of common ailments and chronic condi- tions as well. Given this goal and taking into consideration the busy lifestyles so many of us lead, she is not only available for traditional office hours but also offers specially scheduled appointment times convenient for patients needing to miss school or work due to illness. Feel better soon with Dr. Bethune! A M YSTIC F UNERAL H OME D IRECTOR R ECEIVES P ROFESSIONAL C ERTIFICATION FROM THE A CADEMY OF P ROFESSIONAL F UNERAL S ERVICE P RACTICE Mystic Funeral Home announced that Director, Stephen King, has received recertification for the designation of Certified Funeral Service Practitioner (CFSP) from The Academy of Professional Funeral Service Practice (APFSP). APFSP is a voluntary certification program available to funeral service practitioners that shows families a commitment to service, the community and higher-learning. “When a death occurs it can be difficult for the family to handle all of the necessary arrangements, while often dealing with considerable grief,” said Stephen King, Mystic Funeral Home Director. “As a Certified Funeral Services Practitioner, I provide support and guidance to families through the grief process.” Qualifying for professional certification from the APFSP requires activities such as: attendance at conferences; completion of courses offered by associations and accredited institutions of higher learning; serving as a speaker; published articles; completion of home study, on-line learning, or web-based training. The Academy evaluates these activities and, where appropriate, awards credit in the form of Continuing Education Units (CEUs). Credit is awarded in one of three categories: Academic, Professional Funeral Service, and Civic. The average length of time a member takes to earn the CFSP designation is approximately two years. To maintain certification the member must earn 2.0 CEUs (20 hours) per year. Mystic Funeral Home has been serving the Mystic area for over 20 years. Director Stephen M. King has many years of experience in this profession. Mystic Funeral Home is a full-service, family-owned funeral home, caring for the needs and desires of every client and their family. Well-versed in the special funeral traditions of all faiths, ethnic backgrounds and the military, Mystic Funeral Home can assist in completing all of the arrangements making every ceremony personal, meaningful and truly reflective of the life that was lived. For more information visit: www.mysticfuneralhome.com. P AGE 5 T HE E NTERPRISE N OTED G RIEF A UTHOR TO S PEAK ON L IVING WITH G RIEF THROUGH THE H OLIDAYS Hospice Southeastern Connecticut is pleased to announce that on Thursday, November 12, 2009 from 6 to 8 p.m. at Lawrence & Memorial Hospital in New London, Connecticut, Dr. Kenneth J. Doka will be presenting a lecture on "Living with Grief: Making it Through the Holidays.” Dr. Doka is a noted grief educator and author of many books including “Men Don’t Cry, Women Do” and “Living with Grief and Alzheimer’s Disease.” He is a regular panel mem- ber for the nationally broadcast "Living with Grief" teleconferences sponsored by the Hos- pice Foundation of America and moderated by ABC News Correspondent, Cokie Roberts. Dr. Doka will be on hand after the lecture to personally sign copies of his books available for Dr. Kenneth Doka purchase. Hospice Southeastern Connecticut is a non-profit community based organization that provides end of life care in the home and often in skilled nursing facilities to patients of any age with any terminal illness. It also provides be- reavement services to anyone experiencing grief and loss in the southeastern Connecticut community. The lecture is a continuation of Hospice Southeastern Connecticut’s 2009 Grief Lecture Series, made possible through their Community Bereavement Program in collaboration with Lawrence and Memorial Hospital. The event is free and open to the public. To register, call (860) 848-5699 or email email@example.com. M YSTIC G ARDEN C LUB B EAUTIFIES M YSTIC ! A major project of the Mystic Garden Club is the planting and maintenance of the attractive flower boxes on Main and Cottrell Streets and at the Welcome Center at the Mystic Depot . This year they have replaced all of the old boxes with larger and more durable boxes and added several new ones, for a total of 43 boxes. The Garden Club designs, plants and maintains all of these colorful displays, changing them with the season. For more information or if you would like to contribute to this worthy project, please e-mail Connie Blair at firstname.lastname@example.org. Shown in the photo above are Amy Bush and Pam Arguelles. Greater Mystic Chamber of Commerce Business After Hours Red Door Spa at Mystic Marriott Hotel Date: Network for Success November 10th Join us every month Time: 5:30– 7:30 pm before the Business Cost: $10.00 Members After Hours. $20.00 Billed and This is a series designed to help you get the most out Not Yet Members of networking events. Location: Free of charge Red Door Spa Meetings begin at 5pm Mystic Marriott and will always be held in the same location as the 625 North Road Business After Hours. Groton, CT To RSVP Click Here: email@example.com www.mysticchamber.org Business Before Hours At Apple Rehab (Formerly Mary Elizabeth) Date: Thursday, November 5th Monthly Meeting and Time: 8:00 am Business Updates. Location: 28 Broadway, Mystic Sign Up & Reserve Your Space Today ! Call 860-572-9578 Greater Mystic Chamber of Commerce—P.O. Box 143—Mystic, CT 06355 Phone: 860-572-9578 Fax: 860-572-9273 V OLUME 27, I SSUE 11 P AGE 8 Y EAR -E ND F INANCIAL T IPS As year-end quickly approaches, it's a good time to remind employees to begin thinking about next year's financial goals. Reviewing their contribution rate to 401k plans, and their asset allocation, is time well spent. Asset allocation is the main driver of results in 401k plans, and employees should compare their financial goals to the average return and volatility provided by various asset classes to increase chances that the investment mix will provide the desired outcome. Remember, last year's hot investment theme is unlikely to be next year's hot investment theme. Investors are usually better off sticking with a well thought out allocation that is based on returns over long periods of time. After last year's stock market meltdown, there is an increased likelihood that stocks will outperform other asset classes going forward. Many 401k plans offer "Target Retirement" date funds that feature an asset allocation based on an employee's intended retirement date. These funds generally assume employees will need continuing portfolio Kent W. Gladding growth well after their retirement date, and therefore tend to include significant equity allocations. Also, in a rising interest rate environment, which is very plausible as we move forward, most bond funds will likely generate losses as the value of already-issued bonds reflect higher interest rate levels. Investors should consider "interest rate risk" when they invest in bond funds if they cannot tolerate a loss of principal, even a temporary one. As always, a trusted financial advisor will be able to provide information on retirement planning for you or your employees. Kent W. Gladding is a Vice President and Investment Officer for Washington Trust Wealth Management. To speak with a Wealth Management trusted advisor, call 1-800-475-2265. V OLUME 27, I SSUE 11 P AGE 8 E XCITING N EWS FOR C HAMBER GOT COATS? M EMBER N EIL R YAN Have your children outgrown last Twenty years ago, the first Wireless Zone store was year’s winter coats? Last year we dis- opened in Madison, CT, building the foundation that tributed over 200 donated winter coats launched the brand to the overwhelming success that it has to Riverfront children and their siblings. today. Wireless Zone is now the nation’s largest wireless Please, remember Riverfront’s children retail franchise of Verizon Wireless service and products and when you go through your children’s is on pace to have a record year, opening 100 new locations. closets this fall. We need used winter In September, two experienced Wireless Zone entrepre- coats in all sizes. neurs, Scott Gladstone and Neil Ryan, wanted to revive the Every coat already donated this fall has left the build- success of that very first location and moved it to Guilford to ing in less than one day! The need is great; you can help serve the same community that assisted in the brand’s nation- us meet it before cold weather really sets in! wide growth. The store, managed by Steve Nowak and We also gratefully accept gently used, outgrown Barry Gross, is now open at 864 Boston Post Road next to children’s clothing. Please bring your donations to: Wal-Mart and Big Y. Riverfront Children’s Center at 476 Thames Street, Groton. We are open Monday - Friday, 8 am to 5 pm. “This is a historic store as it was the first in the entire You can also drop coats off at the Greater Mystic Wireless Zone franchise system, which is now over 365 Chamber of Commerce! strong” Gladstone said. “This new location in Guilford sym- For more information, please contact Susan Bailey at bolizes the longevity and strength of the brand.” 445-2831 or by e-mail: firstname.lastname@example.org. M ARY L OU L AMONTAGNE JOINS N EWPORT F ED C HILDREN ’ S M USEUM OF S OUTHEASTERN C ONNECTICUT O FFERS H OMESCHOOLERS ’ Newport Federal Savings Bank S CIENCE P ROGRAMS President and Chief Executive The Children’s Museum of Southeastern Connecti- Officer Kevin McCarthy has an- cut, 409 Main St., is offering a series of inquiry- nounced the appointment of based science classes for home-schooled children. Mary Lou Lamontagne as the Business Development Officer in The 6-seek “Science for ’Schoolers” series begins on Stonington Connecticut. Wednesday, Nov. 4, at 1:30 pm, and runs though Mary Lou will be responsible Dec. 16. There is no class on Nov. 25. for establishing and servicing Geared for 5-8 year olds, the 45-minute programs new deposit relationships with include science projects, stories, and art. Classes use business, non-profit and personal inquiry-based teaching techniques that help children customers. She will be developing leads and referrals for develop critical thinking, language, literacy, and so- loans as well as merchant services and she will be calling on cial skills. The process includes exploration, ques- perspective new clients and servicing existing deposit rela- tionships. tioning, discovery, testing, and understanding. In- quiry-based strategies are directly related to the new Mary Lou’s previous banking experience was as a Senior Connecticut Science Framework standards. Collection Manager at BankBoston and worked at Verizon as an Advertising Account Executive and at AT&T as a Small The series costs $66 for museum members and $96 Business Account Executive. Mary Lou is a member of the for nonmembers, which includes the cost of museum Southeastern CT Women’s Network, Eastern CT Chamber admission. Call to register: (860) 691-1111, or visit of Commerce, TeamWomen, Girl Scouts of RI and both the www.childrensmuseumsect.org for information. Mystic Chamber of Commerce and the South Kingstown Chamber of Commerce. Mary Lou resides in Richmond, RI with her husband and two daughters. V OLUME 27, I SSUE 11 P AGE 11 G ROTON B USINESS S POTLIGHT : M EET B ILL M AC W ILLIAMS OF C ITADEL B ROADCASTING . I’ve been working for Citadel for about 2 ½ years. The first two years in Worcester, MA and since May WHAT: NOVEMBER MEETING I’ve been here in New London. It’s a fun job. WHERE: ELLA T. GRASSO SOUTHEASTERN TECHNICAL HIGH SCHOOL I like helping people 1 CRYSTAL LAKE ROAD, GROTON grow their business. One thing I didn’t WHEN: NOVEMBER 19TH , 7:30 AM know about the job was I would have to PLEASE JOIN US FOR write the copy for BUSINESS UPDATES their commercials… AND BREAKFAST! Yikes! My spelling has been getting better thanks to the Webster Dictionary on my desk. I really like this area of CT. I was born in Bridgeport and grew up in the western part of the state, Bethel. My grandparents lived in Old Saybrook. I spent lots C ALIFORNIA P IZZA K ITCHEN D ONATES TO of time in this area when I was young. My familiarity H ELMET A WARENESS AND B IKE S AFETY with the area was one of the reasons my general man- ager asked me to transfer down to New London. I currently live in MA. And yes, I travel down from the Sturbridge area everyday. It’s not as fun as it sounds. I can’t wait for winter. I moved to MA in 1981 and got married in 1982. Still married to my wife, Sue,and have two great kids, Ben and Emily. The Groton Business Association has been very help- ful. I’ve met quite a few nice people. So, if you’re a business owner and you need some questions an- swered about advertising, feel free to give me a buzz at 860-443-1980… To learn more about Citadel Broadcasting’s radio Nancy McBride of HABS receives a donation stations please visit: from California Pizza Kitchen. Pictured in the photo from left to right are Chris Holt, Nancy www.q105.fm www.1023thewolf.com McBride, Jerry Vo and Nicky Plourde. www.caliente980am.com www.wxlm.fm P AGE 12 T HE E NTERPRISE P ETS A RE M EMBERS T OO ! Aetna and Pets Best Insurance today announced an agreement with the Chamber Insurance Trust (CIT) to provide 50,000 local businesses and 79 working Chambers of Commerce in Connecticut and Western Massachusetts access to discounted rates on pet insurance plans. Pets Best Insurance is the administrator for plans underwritten by Aetna Insur- ance Company of Connecticut (AICC). These plans have earned the exclusive recommendation of the American Veteri- nary Medical Association Group Health and Life Insurance Trust. “In these difficult economic times, many people are having difficulty keeping up with the rising cost of veterinary services,” said Gretchen Spann, Aetna’s head of pet insurance. “Some people might find that the predictability of a monthly premium helps them budget for the care their dog or cat might need in the future. Our agreement with CIT helps us expand the reach of pet insurance and provides valuable financial protection for chamber members and their pets.” “This announcement with Aetna and Pets Best builds on our already successful collaboration offering Aetna Individual health insurance options to chamber members,” said Stephen Glick, president of the Chamber Insur- ance Trust. “We know that 60% of chamber members have a dog or cat and offering pet insurance is just one more example of our efforts to make a chamber mem- bership a valuable asset to business owners and their families.” The plans reimburse 80 per- cent of veterinary bills after pay- ment of the deductible. Monthly premium rates are based on breed, the pet's age and the typical veterinary costs within a policy- holder's area. Plans are subject to limitations and exclusions, but there are no benefit schedules or fee restrictions. Plans do not in- clude maximum age restrictions and allow pet owners to choose any licensed veterinarian. All pets can be covered with accident-only policies, which means that even pets with pre-existing conditions can be insured against unexpected costs from accidental injury. For more information about the Chamber Insurance Trust pet insurance offering, go to www.chamberpets.com. P AGE 13 T HE E NTERPRISE Board: SMALL BUSINESS ADMINISTRATION SEPTEMBER Jackie Almeida LOAN VOLUME HIGHEST SINCE AUGUST 2007 Changes under the American Recovery and Reinvestment Act to Amy Arruda U.S. Small Business Administration loan programs led to a rebound in Karin Barth SBA-backed loans for small businesses and greater access to much- needed capital. Jim Bates Since the Recovery Act was signed on Feb. 17, SBA has supported G REATER M YSTIC more than $11.3 billion in lending to small businesses through its two Annette Bennitz C HAMBER OF C OMMERCE largest loan programs and seen its average weekly dollar volume in- Dan Burns crease by more than 60 percent in comparison to the weeks before 14 Holmes Street the Recovery Act. Additionally, the average number of loans ap- P.O. Box 143 Melinda Burridge proved per week has increased by more than 50 percent. The dollar volume for September 2009 ($1.9 billion) was the highest single- Mystic, CT 06355 Herb Cummings month total since August 2007. 860.572.9578 Jane Dauphinais “These numbers, along with our conversations with lenders and small business owners around the country, show that the Recovery www.MysticChamber.org Graham Gavert Act hit the mark,” SBA Administrator Karen Mills said. “The Recov- ery Act was critical to unlocking the market and as a result we’ve Bill Haase helped put billions of dollars of much needed capital in the hands of Tricia Cunningham small business owners during this tough economic time, and brought John Layton more than 1,200 lenders back into SBA’s loan programs. With half President Cathie McHugh the nation’s workforce either working for or owning a small business, Tricia@MysticChamber.org these dollars played a critical role in driving economic recovery across Allison Nasin the country.” As a result of the credit crunch, SBA lending saw a significant de- Alexa Shelton Christine Neves cline in the fall of 2008 and early 2009. For the seven weeks prior to the Recovery Act being signed, SBA’s average weekly dollar volume Events Director Susan Pochal was $165 million. The average weekly average since the Recovery Alexa@MysticChamber.org Chris Rixon Act was signed, through Sept. 25, was $275 million. Mills cited Re- covery Act provisions that reduced fees on SBA loans and raised SBA Lorraine Sanborn guarantees to 90 percent, as well as actions that reinvigorated the Tricia Walsh secondary markets for SBA-guaranteed loans as especially helpful in Laura Stefanski Manager of Membership improving access to SBA-backed credit. Barbara Strother Overall, SBA loan approvals for the fiscal year amounted to a com- and Operations bined 50,829 loans (preliminary number) worth $13.1 billion under Monica Tijerina the 7(a) and 504 loan programs. The comparable figures for fiscal TriciaWalsh@MysticChamber.org year 2008, which ended just as the nation’s economy entered the Advisors: financial crisis, were 78,317 and $17.96 billion. Jonathan Bartlett David Blaney The dollar volume totals for SBA loans in fiscal year 2009, which ended Sept. 30, do not include loans made under the agency’s ARC, Bookkeeper Edward O. McCabe (America’s Recovery Capital) loan program. Launched on June 15, Jonathan@MysticChamber.org the agency has approved 2,715 ARC loans worth more than $88 mil- John McGee lion as of September 29. Thus far, nearly 740 lenders have made ARC loans, and the number of participating lenders is increasing by Theresa Thesier Jim O’Boyle an average of about 50 per week. Joyce Olson Resnikoff For more information about these and other SBA programs, visit Manager of the Welcome the SBA Web site at www.sba.gov, or contact your local SBA field Center at the Mystic Depot Joseph L. Selinger, Jr. office or Ann Chambers at the Southeastern CT Enterprise Region (seCTer) at 860.437.4659, ext. 204. You can find contact informa- Robert Tabor tion for your local SBA office at http://www.sba.gov/ I. Susette Tibus localresources/index.html.