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					                     Walking holidays questionnaire for Which? Travel

Thank you for getting in touch with us at Which? to say that you have been on a walking
holiday. I’m writing an article for the April issue of Which? Travel and I am hoping that
you might be able to help me further by filling in a bit more information about your
experience(s).

PLEASE TYPE ‘X’ OR TICK  THE BOXES.

Q1    Have you been on a walking holiday in the past 2 years? (by walking
      holiday, I mean a holiday where one of the main purposes of your trip was to
      go on walks, either with a group, with a guide, or on your own.)
      Yes                
      No                 

Q2    How many of these holidays have you taken in the past 2 years?
      One                
      Two                
      Three              
      Four or more       

Q3    What level of walks are you most comfortable with?
      Leisurely – sightseeing/easy       
      terrain
      Moderate terrain                   
      Energetic – hard terrain           
      Challenging – hard to severe       
      terrain

Q4    Thinking about the last walking holiday you took, was this holiday…
      In a large organised group (15+    
      people)
      In a small organised group (less   
      than 15 people)
      Self-guided                        
      Mixture of group and self-         
      guided
      Other (please specify)             



Q4b And how long was this walking holiday?
      4 nights or less                   
      5-7 nights                         
      8-10 nights                        
      11-14 nights                       
      14+ nights                         
Q5a   Where did you go to for your last walking holiday? (please just tick/type
      ‘x’ in one box unless your trip crossed borders)
      Europe:
      Austria                            Turkey                                        
      Belgium                            UK                                            
      Croatia                     
      Czech Republic                     North America:
      Denmark                            Canada                                        
      France                             USA                                           
      Germany                     
      Greece                             South America                                 
      Hungary                     
      Iceland                            Asia
      Ireland                            India                                         
      Italy                              Nepal                                         
      Malta                       
      Norway                             Africa                                        
      Poland                      
      Portugal                           Australasia
      Slovenia                           Australia                                     
      Spain                              New Zealand                                   
      Sweden                      
      Switzerland                        Other (Please write in)                       




Q5b And which company did you use for your last walking holiday? (please just
    tick/type ‘x’ in one box)
1     ATG Oxford                         18       Neilson Adventure                    
2     The Adventure Company               19       New Experiences Holidays             
3     Authentic Adventures               20       Omega                                
      (previously Andalucian
      Adventures)
4     Budget Walking Holidays            21       Portugal Walks                       
5     Colletts                           22       Preferred Travel Services            
6     Contours                           23       Ramblers Worldwide                   
7     Exodus                             24       Responsibletravel.com                
8     Explore                            25       Russell Hafter Holidays              
9     GAP Adventures                     26       Saga (walking holidays)              
10    Gecko’s Adventures                 27       Sherpa Van                           
11    Headwater                          28       Solos                                
12    HF Holidays (Holiday               29       Village Ways                         
      Fellowship)
13    Hooked on Walking                  30       Walks in Spain                       
14    Jagged Globe                       31       World of Walks                       
15    The Imaginative Traveller          32       Other (Please write in)              
16    Inntravel                   
17    Mountain Kingdoms                           None – self-organised without        
                                                   using a company (please go to Q9a)
Q6    (If you used a company for your last walking holiday) Thinking about
      the company that you last took a walking holiday with, how would
      you rate them for the following A-J …
                          Excellent   Good   Fair   Poor   Very   Don’t n/a
                                                           Poor   know
A     Catering for my                                              
      walking ability
B     Destinations                                                 
      offered
C     Ethical policy                                               
D     Flexibility of                                               
      itineraries
E     Guides                                                       
F     Quality of                                                   
      accommodation
G     Suitability for                                              
      single
      travellers
H     Support/                                                     
      information
      before booking
I     Timekeeping                                                  
j     Value for                                                    
      money



Q7   How satisfied were you with the holiday this company provided?
     Very satisfied          
     Fairly satisfied        
     Neither satisfied nor   
     dissatisfied
     Fairly dissatisfied     
     Very dissatisfied       
     Don’t know              



Q8   Would you recommend this company to a friend who was thinking of taking a
     walking holiday?
     Yes, definitely         
     Yes, probably           
     Not sure                
     No, probably not        
     No, definitely not      
     Don’t know              
Now thinking about all the walking holidays you have ever taken…

Q9a   Where have you ever been on a walking holiday? (please tick/type ‘x’ in as
      many boxes as needed)
      Europe:
      Austria                          Turkey                                       
      Belgium                          UK                                           
      Croatia                     
      Czech Republic                   North America:
      Denmark                          Canada                                       
      France                           USA                                          
      Germany                     
      Greece                           South America                                
      Hungary                     
      Iceland                          Asia
      Ireland                          India                                        
      Italy                            Nepal                                        
      Malta                       
      Norway                           Africa                                       
      Poland                           Australasia
      Portugal                         Australia                                   
      Slovenia                         New Zealand                                 
      Spain                       
      Sweden                           Other (Please write in)                      
      Switzerland                 


Q9b Which companies have you ever used to arrange a walking holiday? (please
    tick/type ‘x’ in as many boxes as needed)
1     ATG Oxford                        18      Neilson Adventure                   
2     The Adventure Company              19      New Experiences Holidays            
3     Authentic Adventures              20      Omega                               
      (previously Andalucian
      Adventures)
4     Budget Walking Holidays           21      Portugal Walks                      
5     Colletts                          22      Preferred Travel Services           
6     Contours                          23      Ramblers Worldwide                  
7     Exodus                            24      Responsibletravel.com               
8     Explore                           25      Russell Hafter Holidays             
9     GAP Adventures                    26      Saga (walking holidays)             
10    Gecko’s Adventures                27      Sherpa Van                          
11    Headwater                         28      Solos                               
12    HF Holidays (Holiday              29      Village Ways                        
      Fellowship)
13    Hooked on Walking                 30      Walks in Spain                      
14    Jagged Globe                      31      World of Walks                      
15    The Imaginative Traveller         32      Other (Please write in)             
16    Inntravel                   
17    Mountain Kingdoms                         None – have always self-organised   
                                                 without using a company (please
                                                 go to Q12)
Q10   How would you rate the walking companies you have used over the past 2
      years for value for money (please type in the names or numbers of the
      companies from Q9b above):
      Company name or       Excellent Good   Fair   Poor      Very     Don’t
      number from Q9b                                         Poor     know
      above
                                                                  
                                                                  
                                                                  
                                                                  



Q11   How would you rate the walking companies you have used in the past 2
      years for quality of service (please type in the names or numbers of the
      same companies as Q10):
      Same companies        Excellent Good   Fair   Poor      Very     Don’t
      as Q10 above                                            Poor     know
                                                                  
                                                                  
                                                                  
                                                                  


Q12    From your experiences, please share any advice about how to
       choose the right walking company/plan the best walking holiday?
       (questions to ask, information to look for, websites, gear, etc.)




About you:

      Male              
      Female            


      18-34             
      35-44             
      45-54             
      55-64             
      65-74             
      75+               
Thank you very much for your time. Please send your completed questionnaires via email
to rochelle.turner@which.co.uk by 11 January 2011.



**If you have friends or family who have also been on a walking holiday in the past 2 years,
please pass on this questionnaire so that they can share their views on walking holidays
with Which?

				
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