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					Heriot-Watt University is a registered charity in Scotland, SC026900



Dubai Campus - Programme Handbook
                                                                                                                      PAGE NO.


PART A - SCHOOL INFORMATION

SUMMARY OF KEY INFORMATION.........................................................................                   2

1         WELCOME AND INTRODUCTION ..............................................................                     3

2         GENERAL INFORMATION ABOUT HERIOT-WATT UNIVERSITY DUBAI
          CAMPUS AND THE SCHOOL/INSTITUTE .................................................                           4

3         KEY STAFF AND CONTACT DETAILS .......................................................                       4

4         PROGRAMME OVERVIEW ..........................................................................

5         PROGRAMME STRUCTURE AND DELIVERY............................................

PART B - UNIVERSITY INFORMATION

1         ACADEMIC SUPPORT.................................................................................

2         ENROLMENT, ATTENDANCE AND PERIODS OF STUDY ........................

3         GUIDANCE ON ASSESSMENT ...................................................................

4         EXAMINATION AND RE-ASSESSMENT PROCEDURES...........................

5         GRADING, AWARDS AND QUALIFICATIONS ...........................................

6         GRADUATION ..............................................................................................

7         CONDUCT, DISCIPLINE AND APPEALS....................................................

8         SUSPENSION AND WITHDRAWAL ............................................................

9         STUDENT FEES AND CHARGES ...............................................................

10        STUDENT SUPPORT SERVICES ................................................................

11        UNIVERSITY POLICY AND GUIDANCE......................................................



                                                                                                                          1
PART A – SCHOOL INFORMATION


SUMMARY OF KEY INFORMATION

KEY CONTACTS
Professor Brian Smart a Deputy Principal of Heriot-Watt University and is the Executive
Dean and Head of the Heriot-Watt University Dubai Campus (HWUDC). Each Academic
course is led by a Course Coordinator, supported by an experienced academic staff team
located at the University’s campus at Dubai International Academic City. The address and
contact details are below. In the first instance, students should contact us via our Reception
staff who will be pleased to help direct any queries to the appropriate person.

Heriot-Watt University Dubai Campus
Dubai International Academic City
PO Box 294345
UAE
Tel: +971 4 3616997
Fax: +971 4 3604800
Web: www.hw.ac.uk/dubai

SIGNIFICANT DATES IN ACADEMIC YEAR
HWU operates a two twelve-week semester system as shown below, with Taught Masters
(MSc) students continuing their studies throughout the summer period.

All examinations take place during the assessment blocks, although some postgraduate
examinations take place during the break periods. Resit examinations are scheduled during
the summer vacation. Full details of examination timetabling are published at the campus
and can be found at: www.hw.ac.uk/registry/examination-timetables.php


 Semester                              Starting Date             Finishing Date
 Semester 1                            5 September 2010          2 December 2010
 (Undergraduate New Students)
 Semester 1                            12 September 2010         2 December 2010
 (Undergraduate Returning
 Students)
 Semester 1 (Postgraduate              12 September 2010         2 December 2010
 New and Returning Students)
 Block 1 Assessment                    6 December 2010           17 December 2010
 Break 1                               20 December 2010          7 January 2011
 Semester 2                            9 January 2011            19 May 2011
 Break 2                               31 March 2011             21 April 2011
 Block 2 Assessment                    25 April 2011             20 May 2011

Should buildings closed dates be added?

Please see the www.hw.ac.uk and www.hw.ac.uk/dubai websites which contain detailed
information about Heriot-Watt University.




                                                                                             2
LINKS TO FURTHER INFORMATION/SERVICES

Please see the www.hw.ac.uk website which contains information about Heriot-Watt
University.

The information contained in this Handbook is available in a range of alternative formats.
Please contact School insert info ………for assistance on School insert info ………



School insert info ………




                                                                                             3
1     Welcome and Introduction

1.1   Welcome from the Principal
      I am delighted to welcome you as a student of Heriot-Watt University!

      Heriot-Watt University has a well earned reputation as Scotland's most international
      and outward-looking University. With three campuses in Scotland (attended by a
      high percentage of students from across the world), our Campus in Dubai, and
      Learning Partner institutions across the world, we have a vibrant and diverse learning
      culture which is unique and unmatched by other universities in the United Kingdom.
      We are keen to give our students the opportunity to develop an international
      dimension to their studies which will enhance their opportunities for future growth.

      Students at our Dubai Campus are an important part of this global community and I
      very much hope you enjoy your time with us.

      Professor Steve Chapman
      Principal and Vice-Chancellor

1.2   Welcome from the Head of Dubai Campus
      It is with great pleasure that we welcome you to the University’s Dubai Campus

      Heriot-Watt University is proud to be here in the UAE, providing a range of high
      quality courses, relevant to the Middle East region, to the UAE and to the aspirations
      of its people. Heriot-Watt has a long tradition of providing vocationally relevant
      academic courses, with strong industry and research links. There are currently over
      500 Heriot-Watt Alumni living and working in the UAE and the Gulf States as well as
      our current students, so you will be joining a successful and vibrant community!

      We welcome you to your chosen degree course either as a postgraduate or
      undergraduate student and look forward to working with you to help you achieve your
      personal ambitions and goals.

      Professor Brian Smart
      Deputy Principal and International Dean of Campus

1.3   Welcome from Head of School/Institute

      School insert info ………




                                                                                           4
2   General Information about Heriot-Watt University and the Dubai Campus

    Heriot-Watt University is an international university, based in Edinburgh, the capital of
    Scotland in the UK, with campuses in the north and south of Scotland and in Dubai.
    The University also has a worldwide network of Learning Partners.

    Wherever they are located, Heriot-Watt students have the opportunity to study
    programmes which will equip them to contribute immediately to the economy and
    wellbeing of the region in which they choose to work. This ethos of “doing things that
    matter” stretches right back to the origins of Heriot-Watt in 1821, when programmes
    were run to suit the needs of developing industries in Scotland.

    The Heriot-Watt University Dubai Campus is located in the Dubai International
    Academic City. The University is the first to operate from this rapidly-developing site,
    and is offering programmes that meet the demands of the region and beyond. The
    web address is www.hw.ac.uk/dubai

3   Key staff and contact details

                     Point of Contact               Responsible Staff Name   Telephone Number
    Head of Campus                                Prof Brian Smart            +971 4 3616995
    Deputy Head of Campus                         Prof Ammar Kaka             +971 4 3616997
    Operations Manager                            Sheelagh Wallace            +971 4 3616999
    Student Services Office                       Dr Ashok Srivastava         +971 4 3616996
    Recruitment and Admissions Office             Dr Kishore Sirnani          +971 4 3641389
    Campus Librarian                              Mr Ramakanta Rath           +971 4 3616978
    Student extra-curricular activities           Dr Ummesalma Mujtaba        +971 4 3616921
    Staff EDU Liaison                             Dr Ummesalma Mujtaba        +971 4 3616921
    Finance Office                                Mr Suresh Kumar             +971 4 3616982
    Reception                                     Mrs Lorraine Menezes        +971 4 3616999
    IT Help Desk                                  Mr Nidhish Cherian          +971 4 3616986
    Transport Manager                             Mr Anil Kumar               +971 4 3616980
    DEP Course Coordinator                        Ms Olga Tabunshchikova      + 971 4 332728
                                                  Teaching Fellow
    School of Management and Languages            Mr Michael Clarke           +971 4 3616399
    Academic Leader                               Senior Teaching Fellow
    Undergraduate and postgraduate courses
    School of Management and Languages            Mr Mohamed Salama           +971 4 3616972
    Discipline director                           Teaching Fellow
    MSc Strategic Project Management
    School of Engineering and Physical Sciences   Dr Sarim Al-Zubaidy         +971 43616366
    Academic Leader                               Senior Teaching Fellow
    Postgraduate and undergraduate courses
    School of Engineering and Physical Sciences   Dr Nidhal Abdulaziz         +971 4 3641386
    Course Coordinator                            Teaching Fellow
    BEng Electronic and Electrical Engineering



                                                                                            5
     School of Engineering and Physical Sciences   Dr Hisham Mashmoushy        +971 4 3616974
     Research Project Outreach Coordinator         Teaching Fellow
     School of Mathematics and Computer            Mr Stephen Gill             +971 4 3616970
     Sciences                                      Teaching Fellow
     School Coordinator
     Postgraduate courses
     School of the Built Environment               Dr Assem Al-Hajj            +971 4 3616971
     Academic Leader                               Senior Teaching Fellow
     Postgraduate and undergraduate courses
     Institute of Petroleum Engineering            Ms Tatiana E. Kulagina      +971 4 3616975
     Discipline director                           Teaching Fellow
     MSc Petroleum Engineering
     Edinburgh Business School                     Mrs Shirin Jarrar           +971 4 3641388
     Discipline director                           Teaching Fellow
     MBA course

    School insert info ………




4   Programme Overview….. School/Institute insert info.

    Heriot-Watt University reserves the right to update materials from time to time and
    will ensure that advance notification concerning changes to materials is provided to
    students on the relevant section of the University website. It is the responsibility of
    students to check the website, particularly if they are returning to studies after a
    period during which their studies have been in abeyance.

5   Programme Structure and Delivery….. School/Institute insert info.




                                                                                              6
PART B – UNIVERSITY INFORMATION

The Academic Registry is responsible for producing Part B of the handbook to provide
information and assistance on University policies and support services. Kathy Patterson is
the Academic Registrar and Deputy Secretary.

Students should contact the appropriate School/Institute in the first instance for any
academic query or assistance. However, any queries relating to Part B should be directed
to Miss Jenny Tough, Administrative Officer, Academic Registry, and this will be directed to
the relevant staff.
Email: J.Tough@hw.ac.uk
Tel: + 44 (0)131 451 3292

Please note that any references to the Campus or School Office contained within Part B
apply to the Dubai Campus.

1     Academic Support

1.1   Mentoring
      Each student studying on a Heriot-Watt University course at the Campus will be
      assigned to a member of staff who will act as their mentor. Mentors can be
      consulted on all aspects of work, study and other areas of student life.

      Mentoring is a significant way for Heriot-Watt University to ensure that students
      studying at the Campus receive the support and guidance that they need. The
      development of a good working relationship between mentor and mentee (the
      student) is essential for this to be achieved and all students are encouraged to
      engage with their mentors through regular meetings scheduled in advance. It is
      important that both student and mentor ensure that they are available for scheduled
      appointments. Mentors can provide constructive feedback on academic
      performance from the outset of study and authoritative guidance on academic
      progression.

      Examples of the support that mentors will typically provide to students might include:

             acting as first point of contact where students require advice on academic and
              non-academic issues
             directing students to further sources of information and advice within the
              Campus and the University
             monitoring students’ academic progress
             helping students to build a holistic view of how their University career is
              developing.

      At all times students should keep their mentors informed of any changes in
      circumstances which may affect their academic progress.

      Where mentors are unable to resolve problems directly with a student, referrals to
      staff within the University’s Student Support Services may be recommended, a list of
      which appears within this handbook.

      For further information, please refer to:
      http://www.hw.ac.uk/careers/mentor.php


                                                                                               7
      http://www.hw.ac.uk/registry/enrolment_fresher.php
      http://www.hw.ac.uk/quality/StudentSupport.htm

1.2   Professional Development Planning
      Professional Development Planning (PDP) is a structured process to help students to
      reflect upon their own learning, performance and achievements. It has been
      designed to support the planning of a student’s personal, educational and career
      development. At Heriot-Watt University, (with the assistance of the Careers Advisory
      Service at the Edinburgh Campus) PDP is gradually being introduced to all study
      programmes and this will include those delivered at the Campus.

      PDP involves a process of thinking about what stage of development a student is
      currently at, where their interests lie, what their strengths are and what improvements
      they would like to achieve in order to get to where they want to be using the learning
      opportunities available to them. The ability to reflect on their achievements in areas
      of personal, academic and career development is an important precursor to planning
      the next step ahead.

      For further information, please refer to:

      http://www.hw.ac.uk/careers/pdp/index.php

1.3   Student Feedback
      There are a range of options open to students to communicate their views on
      programmes and courses to members of academic staff.

      Questionnaires are regularly issued for students to complete at the end of each
      programme, allowing students to give feedback on the quality of the programme and
      teaching.

      Students will also receive regular opportunities to speak with staff informally about
      any concerns or issues that they are facing and staff will always endeavour to resolve
      issues directly or will provide further guidance and suggestions for students to follow
      themselves.

      A system of student class representatives has been organised for the Campus.

      For further information, please refer to:

      http://www.hw.ac.uk/quality/StudentFeedback.htm

2     Enrolment, Attendance and Periods of Study

2.1   Enrolment
      Each student studying on a Heriot-Watt University programme or course is required
      to enrol with the University at the start of their programme and at the start of each
      subsequent Academic Year. Students will be advised of enrolment arrangements
      prior to the start of each Academic Year. Students who fail to enrol with the
      University, at each stage of their programme, will be compulsorily withdrawn from the
      University.




                                                                                            8
      Please refer to the Dubai Enrolment and Finance Information Handbook for further
      details.

2.2   Student Identity Cards
      Following enrolment, students will be issued with a Student Identity Card for the
      duration of their study – it is essential that this card is kept in a safe place.

      All students are advised that they are required to show their Student Identity Card to
      an authorised person on the following occasions:

      - at an examination
      - on request by any officer of the University
      - for use of library and computing services
      - on any other occasion for good cause.

2.3   Amendment to Registration
      If a new undergraduate or postgraduate student wishes to amend their:

      - attendance level (full-time, part-time, etc.)
      - study method (on-campus, distance learning, etc.)

      Providing the student has not enrolled, he/she should contact Recruitment and
      Admissions, contact details are provided below.

      If enrolment has taken place, or if the student is a returning student, an application
      should be made and an ‘Amendment to Registration’ form completed and submitted
      to the appropriate School/Institute Course Director. The form should be directed to
      the Dubai Student Services Office, where it will then be forwarded to the appropriate
      School for consideration in the first instance. Please refer to the following to
      download the Form:

      www.hw.ac.uk/registry/studentrecords.htm

      The Amendment to Enrolment form can also be used in the following circumstances:

      - to apply for an extension to period of study (not exceeding one additional year from
        date of first enrolment).
      - to apply for Suspension of Studies (for further information, please refer to Section 8 for
        further details.

2.4   Attendance
      Students are required to attend all lectures, tutorials and laboratory sessions. Class
      work must be completed satisfactorily and examinations taken as prescribed for the
      programme of study. A student who does not meet the requirements for attendance
      or performance, or both, for a particular course may not be permitted to sit the
      examination for that course and may also be required to withdraw from the University
      if problems persist. The University has introduced a new policy on Student
      Attendance which also contains guidance on Compulsory Withdrawal in cases where
      a student’s attendance falls below acceptable standards. Students are encouraged to
      review the Policy on Student Attendance and the accompanying Withdrawal
      Procedures, which may be accessed at the following web link:

      www.hw.ac.uk/registry/resources/StudentAttendancePolicy.pdf

                                                                                               9
      Where a student is unable to attend classes or perform work for four working days or
      less because of illness or accident, a self-certification form should be submitted.
      These are available from the Campus Office. For a period of illness of five or more
      working days the student must provide the Campus Office with a medical certificate
      signed by an authorised medical practitioner(medical doctor).

      Medical certificates should be provided to the appropriate member of staff within the
      Campus Office who will ensure that the relevant course co-ordinators are informed.
      A medical certificate is also required if the performance of a student has been
      affected by illness or if a student is prevented from sitting an examination through
      illness or accident, irrespective of the total length of the absence.

      Students who experience any difficulties with their studies due to illness or for any
      other reason are encouraged to talk to a member of staff about their situation,
      preferably their mentor, their course director or any member of staff whom the
      student feels is best able to support them. Members of staff will do their best to help
      students who are having problems but can only do so if they are aware of the
      situation.

      For further information, please refer to:

      Regulation 1 – General Regulation, paragraph 6
      Regulation 3 (new) – Modular First Degrees, paragraph 11
      Regulation 4 – Postgraduate Diplomas and Graduate Diplomas, paragraph 12
      Regulation 18 – Postgraduate Certificates and Graduate Certificates, paragraph 12
      Regulation 48 – Higher Degrees of Master (Taught), paragraph 12

      http://www.hw.ac.uk/ordinances/regulations.pdf

2.5   Student Personal Information

      In accordance with the Data Protection Act 1998, Heriot-Watt University is registered
      as the Data Controller for personal data that is held about students. The University
      will process student personal data in accordance with the University Data Protection
      Policy, the UK Data Protection Act 1998 and other applicable laws. For further
      information, please refer to the Student Data Collection Notice and the Student
      Personal Data Statement at:

      www.hw.ac.uk/students/data_protection_policy.pdf

2.6   Change of Address
      Students will be able to update their address, during the online enrolment process or
      through our new student self-service system.

      It is very important that students update addresses as soon as possible. Failure to
      do so may lead to important information being misdirected, such as assessment
      results.

2.7   Periods of Study
      Students are normally expected to follow the recommended periods of study as
      described within the University’s Regulations. Students may extend this period of


                                                                                            10
      study up to a maximum period, again as described in the University’s Regulations.
      These time periods are as follows:

       Type of Award being studied      Recommended                Maximum
                                        period                     Period*
                              UNDERGRADUATE AWARDS
       Graduate Certificate (f/t)       6 months                   2 years
       Graduate Certificate (p/t)                 12 months        4 years

       Graduate Diploma (f/t)                     9 months         2 years
       Graduate Diploma (p/t)                     15 months        4 years

       Undergraduate Degree (Ord.) (f/t)          3 years          4 years
       Undergraduate Degree (Ord.) (p/t)                           Up to 10 years

       Undergraduate Degree (Hons.) (f/t)         4 years          5 years
       Undergraduate Degree (Hons.) (p/t)                          Up to 10 years

       Undergraduate Masters Degree (f/t)         5 years          6 years
       Undergraduate Masters Degree (p/t)                          Up to 10 years


       Type of Award being studied        Recommended period       Maximum
                                                                   Period*
                              POSTGRADUATE AWARDS
       Postgraduate Certificate (f/t)  6 months                    2 years
       Postgraduate Certificate (p/t)  12 months                   4 years

       Postgraduate Diploma (f/t)                 9 months         2 years
       Postgraduate Diploma (p/t)                 15 months        4 years

       Postgraduate Masters Degree (f/t)          1 year           2 years
       Postgraduate Masters Degree (p/t)          2 years          7 years

      *Undergraduate and Postgraduate Studies Committees, acting on behalf of Senate,
      can extend these periods in extraordinary circumstances.

      For further information, please refer to:

      Regulation 3 (new) – Modular First Degrees, paragraph 6
      Regulation 4 – Postgraduate Diplomas and Graduate Diplomas, paragraph 10
      Regulation 18 – Postgraduate Certificates and Graduate Certificates, paragraph 10
      Regulation 48 – Higher Degrees of Master (Taught), paragraph 10

      http://www.hw.ac.uk/ordinances/regulations.pdf

2.8   Accreditation of Prior Learning

      Students may be able to obtain accreditation of prior learning for undergraduate and
      taught postgraduate programmes of study through submission of acceptable
      evidence. The criteria for admission and exemption based on accreditation of prior


                                                                                          11
      learning shall be as specified in the programme structure for each programme of
      study.

      For further information, please refer to:

      Regulation 46 – Accreditation of Prior Learning (APL):

      http://www.hw.ac.uk/ordinances/regulations.pdf


3     Guidance on Assessment

3.1   Common Assessment and Progression System (CAPS)
      The University operates an integrated Common Assessment and Progression
      System (CAPS) for all students. The main features of this system include a common
      allocation of course results in the form of grades and clear assessment, re-
      assessment and progression guidelines. The web link below refers to separate
      information for undergraduate and postgraduate students.

      For further information, please refer to:

      http://www.hw.ac.uk/registry/acadev-caps.php

3.2   Submission of Assessment
      Assessed coursework for all degree programmes must be submitted by the stated
      deadline. Students will be informed of this by a member of the Campus Office staff.
      Work submitted by students will be recorded and logged by the Campus Office.
      Students are strongly advised to retain a copy of their submitted work as well as any
      other documentation.

3.3   Extension to Assessment Deadlines
      Assessed work submitted after the due date may be subject to a penalty (reduction in
      marks) being applied. The work should be submitted to the Campus Office together
      with any medical certificates or supporting documentation outlining the reasons for
      the late submission. Students are strongly advised to retain a copy of their
      assessed work and all supporting documentation.

      All late submissions will be reviewed by the relevant Assessment Board, along with
      any supporting documentation. The Board will have the option to adjust the mark
      and to reduce the penalty in the light of the circumstances. The Board has absolute
      discretion in this matter and the outcome will be notified to students only after the
      meeting of the Board.

3.4   Non-Submission of Assessments
      Students should inform the Campus Office if they are unable to submit assessed
      work for any reason. The student will be asked to supply any medical certificates or
      supporting documentation relating to the non-submission where relevant.




                                                                                          12
4     Examination and Re-assessment Procedures

4.1   Examinations
      Full-time students in attendance at the University are entered automatically, without
      fee, for the first opportunity of examination of courses for which they are enrolled. It is
      important that students ensure that they have notified any change in course to the
      Campus Office no later than the end of Week 3 of the relevant semester. Failure to
      notify the Campus Office of a change in course may lead to a fine being imposed and
      a delay in notification of examination results.

      Please note that the University may prevent a student taking an assessment if
      University fees and/or charges are outstanding. Please refer to the Policy on
      Student Fees and Charges and Ordinance 2 – Fees, Charges, Fines and Debts.

      For further information, please refer to:

      http://www.hw.ac.uk/policy/student_fees.pdf
      http://www.hw.ac.uk/ordinances/ordinances.pdf

4.2   Re-assessment
      Students will be formally notified of any re-sit requirements and opportunities when
      their progression decision and final grades are made available at the end of the
      Academic Year. The Academic Registry will mail a Re-assessment Application Form
      to those students who have not gained the minimum grade requirements for
      progression. It is therefore important that students maintain up to date contact details
      (including address) with the Campus Office who will liaise with the Edinburgh
      Campus to ensure that the student record is updated.

      A fee must be paid for each reassessment. Students must register and pay the
      appropriate fee to Academic Registry. This includes re-sit examinations,
      resubmission of assessed work or project work and any remedial work. Students
      should check what form the re-assessment takes and note the relevant examination
      diet. Students should refer to the Re-assessment Application Form for the relevant
      fee and deadline date for application. See also section on Student Fees and Charges
      below for details.

      Normally re-sit examinations must be taken as arranged in the location of the
      campus at which the student studies. However, in exceptional circumstances, the
      University may consider applications from students to re-sit examinations at
      alternative locations. It should be noted that ALL expenses incurred by the University
      in arranging this are required to be met by the student, which may be extensive in
      some cases. If a student has been involved in a disciplinary matter relating to
      examinations or assessments, they may only undertake re-assessment at their
      campus location.

      For further information and Re-assessment Application Forms, please refer to:

      http://www.hw.ac.uk/registry/reassessment-procedures.php

4.3   Examination Diets
      The normal schedule for undergraduate examination diets is as follows:

      Semester 1 December Diet                                  6-17 December 2010

                                                                                               13
      Semester 2 Spring Diet                                    25 April-20 May 2011
      Autumn Re-sit Diet                                        4–12 August 2011

      The dates for postgraduate examination diets are determined by the School and
      students should contact a member of staff in the School at the Campus for details of
      their examination diets. Whilst the University makes every effort to accommodate
      practice in countries across the world, there may be occasions when this is not
      possible. Please note that postgraduate examinations may be scheduled on Fridays
      at the Dubai Campus. In exceptional cases, some undergraduate examinations may
      also be scheduled on Fridays.

      Examinations can be scheduled up to, and include, the last day of each assessment
      period. In some cases, postgraduate examinations are scheduled during vacations.
      Therefore, students are strongly advised to take note of examination dates in
      assessment and re-assessment blocks before making any travel arrangements which
      take them away from the Campus in order to avoid any unnecessary problems.

4.4   Examination Timetables
      Examination timetables are prepared by the Academic Registry and will be made
      available on the Academic Registry website by the following dates:

      December diet                               31 October
      Spring diet (final year students)           28 February
      Spring diet (continuing students)           12 March
      Re-sit diet                                 24 July

      The examination timetables are published on the Student Notice Boards at the
      Campus according to the above timescales and students must check these
      timetables carefully as it is their responsibility to ensure that they have the correct
      time and location for any examinations that they are sitting. Draft timetables are
      posted a week prior to these dates (or two weeks prior to the Spring diet timetables).

      All timetables are published subject to necessary alteration.

      For further information, please refer to:

      http://www.hw.ac.uk/registry/examination-timetables.php

4.5   Assessment Results
      Provisional results are not normally made available after the examination diet as they
      are subject to ratification. However, students may receive feedback on their
      performance via their mentor or course leader. Examination results will normally be
      posted on an appropriate noticeboard within the Campus. Where results are
      displayed on Campus Office noticeboards they will be presented in order of student
      number only.

      A letter confirming results and decisions on students’ performance in each course by
      grade, and giving a progression decision (for example, Re-assessment, Pass-
      Proceed, etc.) are sent out by the Academic Registry at the end of the academic year
      and following re-sits where these are required.

      Any direct communication of examination results will be done face-to-face with staff
      and students only.

                                                                                             14
4.6   Discretionary Credits - Undergraduate
      In cases where an undergraduate student has satisfied the overall requirements for
      the programme or for progression to the next stage of the programme, but does not
      have the required number of credit points, the Progression Board may award
      'discretionary credits', granted in a maximum of two courses or 30 credits, so that the
      student is eligible to receive the final award or to progress to the next stage.

      ‘Discretionary credits’ are not given automatically to students who do not have
      sufficient credit points, but are applied only after consideration by the Progression
      Board.

      For further information on this issue please refer to:

      Regulation 3 – Modular First Degrees, paragraph 23

      available at http://www.hw.ac.uk/ordinances/regulations.pdf

4.7   Discretionary Credits - Postgraduate

      Postgraduate students who have satisfied the overall requirements for their
      programme, but do not have sufficient credit points with respect to the final award
      may be awarded 'discretionary credits' in a maximum of one taught course in order to
      be eligible for award. 'Discretionary credits' are not given automatically to students
      who do not have sufficient credit points for the award, but are applied only after
      consideration by the examiners.

      For further information on this issue please refer to:

      Regulation 4 – Postgraduate Diplomas and Graduate Diplomas, paragraph 20
      Regulation 18 – Postgraduate Certificates and Graduate Certificates, paragraph 20
      Regulation 48 – Higher Degree of Master (Taught), paragraph 21

      available at http://www.hw.ac.uk/ordinances/regulations.pdf

4.8   Use of Calculators and Dictionaries in Examinations

      Calculators
      Where a calculator is required for the completion of the examination, a candidate
      shall use either a standard calculator as prescribed by the University or a non-
      standard calculator as approved by the Head of Dubai Campus, in liaison with the
      relevant School at the Edinburgh campus.

      Where calculators are permitted and the Head of School decides that there should be a
      restriction on the model of calculator which may be used in an examination set by that
      School, then students are only allowed to use one of the following approved models:

            Casio fx-83ES
            Casio fx-83MS
            Casio fx-85WA
            Casio fx-85MS
            Casio fx-85ES


                                                                                              15
      In specific cases, the Head of Dubai Campus, in liaison with the School at the
      Edinburgh campus, may recommend to the Academic Registry that other models of
      calculator be permissible for use if essential for the completion of the examination.
      However, in this case, and in the case where the Head of School has agreed that
      there should be no restriction on the model of calculators used, any restrictions on
      text storage and retrieval facilities must be imposed by the Head of School setting the
      examination. The Head of School shall notify the Examinations Officer of any non-
      standard calculator which has been approved. In all cases, calculators must be
      provided by the student.

      Dictionaries
      A candidate shall not be permitted to introduce printed or other material such as
      dictionaries including electronic dictionaries into the examination room except such
      as may be authorised by the Head of Dubai Campus, following guidance from the
      School at the main campus in Edinburgh. Mobile telephones and other electronic
      equipment shall be switched off and shall be deposited with other personal items in
      an area designated by an invigilator.

      For further information, please refer to:

      Regulation 9 – Assessments and Examinations, paragraph 8

      http://www.hw.ac.uk/ordinances/regulations.pdf

      Students should refer to Part A of this handbook for programme specific
      information on calculators and dictionaries.

4.9   Ill Health and Extenuating Circumstances – Assessment and Examinations
      A student who is prevented from sitting an assessment/examination through illness
      or other extenuating circumstances, or who believes that their performance has been
      affected by these circumstances, should notify a member of staff as soon as
      possible.

      In addition, students must also submit a medical certificate signed by an authorised
      medical practitioner (medical doctor) (or other documentary evidence, as appropriate)
      to the Campus Office before the relevant Course Board/Examination Board meets.

      For further information regarding Assessment, please refer to:

      Regulation 1 – General Regulation, paragraph 6
      Regulation 3 (new) – Modular First Degrees, paragraphs 11, 16 and 26
      Regulation 4 – Postgraduate Diplomas and Graduate Diplomas, paragraphs 12, 17
                     and 21
      Regulation 18 – Postgraduate Certificates and Graduate Certificates, paragraphs
                      12, 17 and 21
      Regulation 48 – Higher Degrees of Master (Taught), paragraphs 12, 17 and 22
      Regulation 51 – Degree Entry Programme (Dubai), paragraph 19 and 20


      http://www.hw.ac.uk/ordinances/regulations.pdf

      For further information regarding Examinations, please refer to:

                                                                                           16
      Regulation 9 – Assessments and Examinations, paragraphs 9 and 12

      http://www.hw.ac.uk/ordinances/regulations.pdf

5     Awards, Grading and Qualifications

5.1   Intermediate Awards
      Intermediate Awards are University awards which may be conferred on any eligible
      student wishing to apply for a certificate as they progress through each stage of their
      programme and gain credits towards their degree, on the condition that they have
      obtained sufficient passes in their assessment. For example, an undergraduate
      student may be eligible to apply for a Certificate of Higher Education once they have
      achieved 120 credits.

      Applications for Intermediate Awards are made to the Academic Registry along with
      a payment of the appropriate fee, which can be confirmed by staff in the Campus
      Office.

      For further information for undergraduate students, please refer to:

      http://www.hw.ac.uk/registry/ug_intermediateawardsinfo.php

      For further information for postgraduate students, please refer to:

      http://www.hw.ac.uk/registry/pgt_intermediateawards.php

5.2   Requirements for Awards
      Information on the level of performance required for award and the number of
      necessary credits are specified in the University regulations.

      For further information, please refer to:

      Regulation 3 (new) – Modular First Degrees, paragraphs 15 and 21
      Regulation 4 – Postgraduate Diplomas and Graduate Diplomas, paragraphs 15, 19 and
                     21
      Regulation 18 – Postgraduate Certificates and Graduate Certificates, paragraphs 15,
                      19 and 21
      Regulation 44 – Mixed-Mode Study - Modular First Degrees (for undergraduates only)
      Regulation 48 – Higher Degrees of Master (Taught), paragraphs 15 and 20

      http://www.hw.ac.uk/ordinances/regulations.pdf

      Students should refer to the programme-specific information in Part A of this
      handbook on award criteria.

5.3   Undergraduate Honours Classification and Awards Grading
      Honours year is currently unavailable at the Campus, but it may be possible for
      students to transfer to Edinburgh to do the final Honours year. Please contact your
      Discipline director for further information in the first instance.

      Honours classification is determined by the following criteria:


                                                                                            17
       Award                      Grade       Minimum Criteria
       First Class Honours        Grade A     Either overall performance in qualifying
                                              courses at Grade A, or equivalent
                                              average percentage mark, or the
                                              majority of passes in qualifying courses
                                              at Grade A and none less than Grade D
       Second Class Honours       Grade B     Either overall performance in qualifying
       (Upper)                                courses at Grade B, or equivalent
                                              average percentage mark, or the
                                              majority of passes in qualifying courses
                                              at Grade B and none less than Grade D
       Second Class Honours       Grade C     Either overall performance in qualifying
       (Lower)                                courses at Grade C, or equivalent
                                              average percentage mark, or the
                                              majority of passes in qualifying courses
                                              at Grade C and none less than Grade D
       Third Class Honours        Grade D     Either overall performance in qualifying
                                              courses at Grade D, or equivalent
                                              average percentage mark, or the
                                              majority of passes in qualifying courses
                                              at Grade D
       Ordinary                   Grade E     normally a minimum of Grade D in pre-
                                              requisites and in courses designated as
                                              requiring a Grade D minimum

      Where the weighted average indicates a borderline case (i.e. D/E, C/D or B/C), the
      Progression Board may give further consideration on a case by case basis.

      For further information regarding the qualifying courses used to determine honours
      classifications, please refer to:

      Regulation 3 (new) – Modular First Degrees, paragraph 15

      For further information on credit levels relating to degree awards, please refer to:

      Regulation 3 (new) – Modular First Degrees, paragraph 21

      http://www.hw.ac.uk/ordinances/regulations.pdf

5.4   Postgraduate Awards
      Postgraduate awards are determined by the following criteria:


       Award
       Masters with Distinction   Either overall performance in qualifying courses at
                                  Grade A, or equivalent average percentage mark,
                                  or the majority of qualifying courses at Grade A and
                                  no course pass at less than Grade C
       Masters                    Either overall performance in qualifying courses at
                                  Grade C, or equivalent average percentage mark,
                                  or the majority of qualifying courses at Grade C and
                                  no course pass at less than Grade D1


                                                                                             18
          Postgraduate Diploma       Either overall performance in qualifying courses at
          or Graduate Diploma        Grade A, or equivalent average percentage mark,
          with Distinction           or the majority of qualifying courses at Grade A and
                                     no course pass at less than Grade C
          Postgraduate Diploma       Either overall performance in qualifying courses at
          or Graduate Diploma        Grade D, or equivalent average percentage mark,
                                     or the majority of qualifying courses at Grade D and
                                     no course pass at less than Grade E
          Postgraduate Certificate   Either overall performance in qualifying courses at
          or Graduate Certificate    Grade D, or equivalent average percentage mark,
                                     or the majority of qualifying courses at Grade D and
                                     no course pass at less than Grade E
      1
       The Progression Board may, in exceptional circumstances, recommend an award in
      the case of a student who has achieved a Grade E or Grade F in a qualifying course
      (ie performance in a course which contributes toward the final award). Justification
      for the award decision should be recorded in the minutes or formal record of the
      meeting.

6     Graduation

      The Academic Registry is responsible for organising Graduation ceremonies which
      take place each year in June and November in Edinburgh. There is also a
      Graduation ceremony held in Dubai in November/December of each year. Students
      have the option to delay their graduation until the June of the following year should
      they wish to graduate in Edinburgh. This is an important day in the University diary
      where students, parents, other guests and staff celebrate the graduates’
      achievements. Graduation ceremonies in other locations are organised from time to
      time in accordance with University policy.

      For further information, please refer to:

      http://www.hw.ac.uk/registry/graduation.php

7     Conduct, Discipline and Appeals

      The University has Guidelines for Students and Staff on Student Discipline
      Procedures, a copy of which may be accessed at the following web link:

      http://www.hw.ac.uk/registry/resources/DiscGuidelines.pdf

7.1   Use of Mobile Telephones
      Mobile telephones should be used around the University with consideration for
      others. During lectures, tutorials and examinations, mobile telephones should be
      switched off. Failure to follow these requirements may result in disciplinary action
      being taken by the University.


      For information on all areas of Academic Conduct (including copying, plagiarism and
      collusion) within the following section, please refer to:

      Regulation 9 – Assessment and Examinations, paragraph 8
      Regulation 50 – Student Discipline


                                                                                             19
      http://www.hw.ac.uk/ordinances/regulations.pdf
      http://www.hw.ac.uk/registry/Discipline.php

7.2   Academic Misconduct
      The University takes plagiarism and examination misconduct extremely seriously and
      investigates all alleged cases of misconduct. Any student suspected of misconduct
      will be dealt with accordingly through the University’s Student Discipline Procedures.

      Academic misconduct during examinations includes:

            the act of bringing unauthorised material (written, printed or in any other
             format) into the examination room
            communicating with, receiving assistance from, copying from or providing
             assistance to another candidate during an examination
            removing examination books or worksheets from the examination room.

      If the University finds a student to be in breach of discipline by having cheated in
      assessed work and/or in examinations, the University has the discretion to apply a
      variety of measures, ranging from nullification of course results to suspension or
      even expulsion from the University. A standard penalty would be to make null and
      void all assessments undertaken during the relevant diet.

      The University understands that students may not be fully aware of the issues
      surrounding academic misconduct and they may also find that guidance provided at
      Heriot-Watt differs from advice previously given, perhaps compared to that given
      within their home country or through other experiences. It is therefore important that
      students inform themselves of these issues by referring to the University’s guidance
      on misconduct and plagiarism. If in doubt, students should seek the advice of staff
      within the Campus Office who will liaise with one (or more) of the range of University
      support services referred to in this Handbook.

      The consequences of misconduct in examinations and all other forms of
      assessment are severe and may result in all assessments undertaken at the
      relevant diet being made null and void.

7.3   Copying
      Copying the work of others, including that of other students in the class or group, is
      an indication of unfair advantage whereby one person gains credit for the work
      undertaken by another. Where an element of copying is a desirable element of an
      assessment, as might be the case in a group project or presentation, the instructions
      for the assessed work will specify the extent to which such copying is permissible.
      Any authorised or legitimate copying of the work of others that is included within
      students’ work must be clearly acknowledged by the student. In any work
      submitted, students must make clear any permitted copying which has been
      carried out.

      Students are advised to check the rest of their work to ensure that it is their own.
      Working with other students in informal study groups is a desirable part of the
      academic experience but students must ensure that the work they finally submit is
      theirs and not that of anyone else. Students should keep copies of material such as



                                                                                             20
      working notes, or sketches of diagrams or drafts of essays that show that the work
      and its source has been acknowledged and identified.

7.4    Plagiarism
As the consequences of misconduct in examinations and all other forms of
assessment are severe, the Student Guide to Plagiarism (link below) is embedded
into this handbook, please refer to the Appendix.

      http://www.hw.ac.uk/registry/resources/PlagiarismGuide.pdf

      For the Chinese language version, please refer to:

      http://www.hw.ac.uk/registry/resources/PlagiarismGuideChinese.pdf

      For the Arabic language version, please refer to:

      http://www.hw.ac.uk/registry/resources/PlagiarismGuideArabic.pdf

      Note on Detection of Plagiarism

      Heriot Watt University may require student work to be submitted for checking using
      plagiarism detection software. This is intended to assist students in identifying
      possible plagiarism in coursework being submitted for assessment which could
      otherwise result in disciplinary action being taken against students by the University
      in accordance with Ordinance 9 (Student Discipline).

      For further information, please refer to:

      http://www.hw.ac.uk/registry/Discipline.php
      http://www.hw.ac.uk/registry/resources/PlagiarismJiscNote.pdf

7.5   Collusion
      Collusion involves an agreement to deceive. This means that more than one person
      is involved in the deception. An accusation of collusion may be added to an
      accusation of copying if there is clear evidence of the involvement of two parties.

      Students should be extremely careful about lending their completed work to
      other persons.

      Students may think that they are helping others to meet a deadline in lending their
      work for copying to others but this may result in problems. What starts out as a
      supportive action may carry the risk of an accusation of collusion and a case taken to
      a disciplinary hearing.

7.6   Appeals
      Students who are dissatisfied with decisions on academic progress or classification
      of degree being awarded, have the right to appeal where there are extenuating
      circumstances or procedures which are felt to be unfair. In each case, there are
      clear and established procedures which students can follow which are outlined in
      Regulation 36 - Student Appeals.

      Please note relevant point in Regulation 36 that medical and other matters which
      could have been brought to the attention of the Examiners or the Board of Examiners

                                                                                               21
      prior to the disputed decision being taken shall not normally be considered at this
      stage.

      Please note relevant point in Regulation 36 that a student who receives an award at
      a congregation or in absentia may not subsequently appeal against the award.

      For further information, please refer to:

      Regulation 36 – Student Appeals
      available at http://www.hw.ac.uk/ordinances/regulations.pdf

8     Deferred Progression, Suspension and Withdrawal
      Students may wish to suspend or withdraw from their studies for many reasons.
      Such reasons should be discussed with a student’s mentor or another member of
      academic staff as soon as possible. These discussions can help students to
      consider all available options and perhaps identify a way in which the student can
      continue with their studies at a more suitable pace or stage. Should the student
      decide to withdraw permanently from their studies, further advice can be given to
      ensure that this transition is completed efficiently and reducing any stress.

8.1   Deferred Progression
      An undergraduate student who has satisfied the requirements for progress and who
      wishes to suspend studies prior to continued enrolment may be permitted by the
      Head of School to defer proceedings for one academic year in the first instance. In
      this case students should complete the 'Amendment to Registration’ Form (Approval
      by School)’ which is available at:

      www.hw.ac.uk/registry/studentrecords.htm

8.2   Suspension
      In exceptional circumstances, during the programme of the academic year, where
      applicable, a candidate for an undergraduate award may be permitted to suspend
      studies temporarily for a specified period of time. In this case students should
      complete the 'Student Appeal Form’ (Approval by Undergraduate Studies Committee)
      which is available at:

      www.hw.ac.uk/registry/studentrecords.htm

      Postgraduate students who wish to suspend studies should complete the
      ‘Amendment to Registration’ Form (Approval by Postgraduate Studies Committee)
      which can be found at:

      www.hw.ac.uk/registry/studentrecords.htm

      Students are advised to consult with their Mentor and/or their Year
      Co-ordinator/Director of Studies in the first instance. In addition, any relevant
      medical certificates or other supporting documentation must also be submitted before
      the relevant Examination Board meets.

      For further information on Suspension please refer to:

      Regulation 3 (new) – Modular First Degrees, paragraph 19
      Regulation 4 – Postgraduate Diplomas and Graduate Diplomas, paragraph 10

                                                                                            22
      Regulation 18 – Postgraduate Certificates and Graduate Certificates, paragraph 10
      Regulation 48 – Higher Degrees of Master (Taught), paragraph 10

      available at http://www.hw.ac.uk/ordinances/regulations.pdf

8.3   Withdrawal
      Any student wishing to withdraw from the University should inform the Campus Office
      in writing of the date of their proposed withdrawal and the reasons for withdrawing,
      using the appropriate ‘Withdrawal from the University’ pro forma which is available at:

      www.hw.ac.uk/registry/studentrecords.htm

      Before making any decision to withdraw, students are strongly advised to speak to
      their mentor or other trusted member of staff to discuss the situation fully.

8.4   Exit Awards
      Students who choose to leave the University part way through their programme may
      have acquired enough credits to be eligible for an Exit Award. Students will be
      informed by the Academic Registry if they are eligible for an Exit Award and will
      receive an Exit Award Application Form. Students must apply and pay the Award
      Fee by the prescribed deadline date, details of which are contained on the
      Application Form.

9     Student Fees and Charges

9.1   Student Fees and Charges Policy
      All students are advised to refer to the Policy on Student Fees and Charges which is
      available at:

      http://www.hw.ac.uk/policy/student_fees.pdf

      The Dubai campus fees and charges are available at:

      http://www.hw.ac.uk/dubai/financial-information/tuition-fees.htm

9.2   Additional Charges
      The following items will attract a charge as follows:

      Re-assessment
      Students applying to re-sit courses and examinations must pay a set fee for each
      re-assessed course or examination, using a prescribed form available from the
      Academic Registry.

      For further information, please refer to:

      http://www.hw.ac.uk/registry/reassessment-procedures.php

      Repeat and Additional Courses
      Should a student not satisfy the minimum progression criteria for a particular course
      and be permitted to repeat a course, the student should pay the standard course fee
      in advance of commencing the repeated course (where applicable).



                                                                                           23
     It may also be relevant to charge the appropriate course fee for any additional
     courses taken by a student.

     For further information on current course fees, please refer to:
     http://www.hw.ac.uk/registry for links to 2010/2011 fees.

     Academic Transcript
     Should a student require a transcript for any reason, a charge will be levied by the
     relevant School Office.

     Certification
     For further details on the Certification process, contact the relevant School/Institute
     Office.

     Late Enrolment
     Students who have not enrolled with the University by the appropriate date will be
     charged a late enrolment fee of 200 AED to cover administration costs. Exemption
     from the fee may only considered in certain cases.
     However, this will not apply to students at the Campus during their first year.

     Late Course Enrolment
     Where a student wishes to change enrolment for optional or elective courses, there is
     a small late course enrolment fee which is applied by the Academic Registry to
     students who enrol on a course after the end of week 3 of the semester in which the
     course is taught. However, this will not apply to students at the Campus during their
     first year.

     Replacement Student Identity Card
     A fee is charged by the Academic Registry to replace a student’s Identity Card unless
     there is evidence of good reason, outwith the student’s control, for loss of the
     previous identity card.

     For further information on charges highlighted in this section and all others, please
     refer to the ‘Enrolment Pack’ section, and choose the appropriate pack that relates to
     your specific status, and refer to the ‘Additional Notes on Fees’ link at:

     http://www.hw.ac.uk/registry/tuitionfees.htm

     Students can also refer to the following University Ordinance for more information:

     Ordinance 2 – Fees, Charges, Fines and Debts

     http://www.hw.ac.uk/ordinances/ordinances.pdf

10   Student Support Services

     The following information describes a range of services aimed at helping students to
     get the most out of their time on Heriot-Watt University courses and to assist with,
     and remedy any problems experienced along the way.

     Students study for Heriot-Watt awards from all over the world and the University is
     therefore committed to providing a range of online support services which will be
     available to any student who requires it. In doing so, the University will attempt to

                                                                                               24
       ensure that all students receive high quality and relevant services that support their
       studies.

       The main student support services are summarised below. For further information on
       each of the services, please refer to the online ‘Freshers Guide:

       http://www.hw.ac.uk/registry/enrolment_fresher.php
10     Student Support Services

       The following information describes a range of services aimed at helping students to
       get the most out of their time on Heriot-Watt University courses and to assist with,
       and remedy any problems experienced along the way.

       Students study for Heriot-Watt awards from all over the world and the University is
       therefore committed to providing a range of online support services which will be
       available to any student who requires it. In doing so, the University will attempt to
       ensure that all students receive high quality and relevant services that support their
       studies.

       The main student support services are summarised below. For further information on
       each of the services, please refer to the online ‘Freshers Guide:

       http://www.hw.ac.uk/registry/enrolment_fresher.php

10.1   Student Support and Accommodation
       Student Support and Accommodation, combined with the Careers Advisory Service
       and the Academic Registry, form the wider Office of Student Services, under the
       directorship of the Academic Registrar and Deputy Secretary.

       The primary function of Student Support and Accommodation is to provide all
       students with an open and supportive service capable of providing advice and
       guidance to students who are experiencing all types of personal and academic
       difficulties.

       The main areas of support provided can be grouped as follows:

             Funding Advice - including Hardship Funds
             Counselling and Support
             Disability Assessment, Advice and Support
             Accommodation on and off campus

       For further information, please refer to the ‘Freshers Guide’ and the Student Support
       and Accommodation website:

       http://www.hw.ac.uk/registry/enrolment_fresher.php
       www.hw.ac.uk/welfareWWW

       Disability Adviser

       Heriot-Watt University is committed to equal opportunities for all. Lorraine Vallance is
       the University's Disability Adviser within the Student Support and Accommodation
       section. Any student with a disability, medical condition or specific learning disability


                                                                                                25
       (such as dyslexia) can contact Loraine for advice or assistance
       (L.Vallance@hw.ac.uk).

       Based on medical or other evidence provided, Lorraine will liaise with the student,
       relevant staff and other professionals if necessary and make support
       recommendations. Support offered can include special exam arrangements, assistive
       software and equipment etc. In all cases the university will ensure that any
       ‘reasonable adjustments’ are made in accordance with UK legislation.

       For further information please refer to:

       http://www.hw.ac.uk/welfare/disability-service.htm


10.2   Religious Services
       There is a prayer room for students within the Dubai Campus.
       In addition to the multi-denominational Chaplaincy, a Muslim Prayer Room is
       provided for students at the main University campus in Edinburgh.

10.3   Academic Registry
       The Academic Registry is responsible for a range of academic administrative
       services in relation to undergraduate and postgraduate students, staff and
       programmes at all campuses of the University and for those studying in approved
       learning partners and independently.

       The Academic Registry is responsible for the administrative aspects of:

             Accreditation of Prior Learning
             Enrolment/Matriculation
             International Student Advice
             Examinations and Assessments
             Results Letters, Transcripts and Certifications
             Intermediate Awards/ Exit Awards
             Graduation
             Prizes and Medals
             Quality Assurance and Enhancement
             Ordinances and Regulations
             Common Assessment & Progression System (CAPS)
             Accreditation of Prior Learning
             Student Complaints, Discipline and Appeals to Senate
             Student related statistical returns
             Academic Committee Secretariat.
             Academic Registry Feedback Form

       Feedback is welcomed from students on the service provided by Academic Registry
       and it would be appreciated if students could find the time to complete the
       questionnaire at the following web address and return it to the Academic Registry

       http://www.hw.ac.uk/registry/resources/ARStudentFeedbackQuestionnaire.doc

       For further information, please refer to:


                                                                                         26
       http://www.hw.ac.uk/registry

10.4   Careers Advisory Service
       The University Careers Advisory Service is part of the Office of Student Services and
       offers a range of core services aimed at helping students to develop the skills
       required to make and implement their career choice, including the ability to market
       themselves successfully in the graduate selection process.

       The following online services are available to students who are studying at the
       Campus:

          Employer, employment and occupational and jobhunting information
          Careers education, advice and support
          Online careers education, advice, guidance and support
          Professional Development Planning

       For further information, please refer to:

       www.hw.ac.uk/careers

10.5   Academic Counselling and Skills Coaching
       As part of the Careers Advisory Service, the Academic Counselling and Skills
       Coaching service is aimed at helping students to develop skills and become effective
       learners, to improve the way they study, to achieve greater academic success at
       university and to acquire transferable skills which are highly valued by employers.

       The following online services are available to students studying on the Campus:

          Guidance on Planning, Organisation and Motivation Skills
          Guidance on Academic Study Skills

       Where specific advice is required, contact should initially be made through the
       student mentor or course tutor.

       For further information, please refer to the ‘Freshers Guide’:

       http://www.hw.ac.uk/registry/enrolment_fresher.php
       www.hw.ac.uk/sbc/library/academic_skills/index.htm

10.6   The Students Association
       The Students Association provides a range of services that aim to enrich student life
       and help students overcome any difficulties that might affect their time at University.

       The Association has an Advice and Support Centre based at the Edinburgh Campus.
       Staff at the Advice and Support Centre may be able to help regarding issues to do
       with the various University procedures such as academic appeals, disciplinary
       procedures and complaints about University Services and academic matters.

       To access such support, contact should initially be made through the student mentor/
       course tutor/student representative or the Head of the Dubai Campus. Alternatively,
       you can contact Miss Jenny Tough, Administrative Officer, Academic Registry.
       J.Tough@hw.ac.uk

                                                                                             27
10.7   Library
       Students studying at the Campus have access to a wide range of library services:

          Access to books and printed magazines to support coursework
          Study facilities open for long hours
          Access to over 4000 electronic journals and specialist databases
          Access to general advice and assistance from professional library staff in the
           campus library
          Remote access to specialist Subject Librarian support from the University Library
          Access to internet PCs
          Advice on Internet resources
          Obtaining materials not in the Library

       For further information, please refer to:

       http://www.hw.ac.uk/library/dubai/

10.8   Computing Services
       The University provides comprehensive computing services for all students studying
       for Heriot-Watt University awards. All students at the Campus have access to PC
       equipment with a range of common software and to a Help Desk that provides
       technical advice.

       All users of these services are required to comply with Heriot-Watt University
       Regulation 29 ‘Use of Computing Facilities’ and should read the following
       document:

       http://www.hw.ac.uk/IT/Documents/conditions.html

       Help Desk Service
       The Campus Computing Officer is the first point of contact and will be able to assist
       with any enquiries. The Help sections on the Heriot-Watt University web site also
       provide information on the use of computing facilities:

       www.hw.ac.uk/it

       PC Service
       The service is available on PCs connected to the University’s network across the
       campus, to provide a common core of software packages through a standard
       interface.

       Access is by username and password. New students will be provided with assistance
       on how to register to use the computing facilities.

       For further information, please refer to the ‘Freshers Guide’.

       www.hw.ac.uk/IT

10.9   Information Security

       Keep your information secure by taking the following steps:


                                                                                               28
         Protect your own personal information – it’s valuable.
         Keep your passport and other important personal documents safely locked away.
          If you have to make an electronic copy of a document that could be used for
          identity theft always ensure it is securely protected e.g. in encrypted format.
         Don’t keep your only copy of your work on a memory stick. Always back up your
          work to your University account
         Protect confidential electronic documents with strong passwords combining letters
          and numbers
         Lock your computer screen or log out when you are leaving your desk
         Protect your passwords and don’t share them with others.
         When handling someone else’s personal information, consider: if this was your
          personal data, would you be happy for everyone else to see it?

      Take control of your communications:

         If you use web 2.0/social networking technologies, activate the privacy settings
          before you or other users share personal and confidential data. Check that you
          don’t surrender IPR to the service provider.
         Keep back up copies of your work as external services can and do disappear
          without notice.
         If you have to send confidential information by email, encrypt or password protect
          the data.
         Don’t respond to email requests for your password or bank details
         Be cautious about opening email attachments – if in doubt scan for viruses.

To find out more about what the University does with your personal data please
contact the FOI and Data Protection Office:

      Email: foi@hw.ac.uk
      Tel: +44 (0)131 3219/3274

10.10 Development and Alumni Office
      Heriot-Watt University is the home of The Watt Club, the UK’s oldest Graduate
      Association, founded in 1854. This association provides a number of services to
      more than 75,000 graduates around the world. With a network of local branches and
      Ambassadors around the world, The Watt Club provides a great opportunity to meet
      fellow graduates and re-connect with friends.

      Students who graduate with a Heriot-Watt degree will automatically join this exclusive
      society of alumni members and enjoy the following benefits:

             Bi-annual copies of the HWU magazine
             Tri-annual e-newsletter
             Watt Club Online (www.hw.ac.uk/wattclub)
             Invitations to Watt Club events in their region
             Support for any alumnus wishing to establish or support worldwide local
              branch activities
             Direct contact with staff at The Development and Alumni Office in Edinburgh

      For further information, please refer to the ‘Freshers Guide’.



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     To learn more about our alumni, The Watt Club and to keep in touch after you
     graduate please visit:

     www.hw.ac.uk/wattclub

11   University Policy and Guidance

     The University publishes many policies and reference information on its website that
     may be of use and of interest to students through the course of their studies at
     Heriot-Watt University.

     Wherever practicable, University policy is designed to include all members of the
     University’s community, both within and outwith the main campus environments.

     The University respects religious and cultural diversity and aims to support
     individuals in their religious and cultural observance, where academic aspects and
     business priorities permit. The University statement can be found at:

     http://www.hw.ac.uk/policy/students/religious-and-cultural-observance.pdf

     Students can refer to policies of specific interest and relevance:

     ‘Regulations, Policies and Further Information for Students’ (likewise for
     Postgraduate students) document and ‘Freshers Guide’ handbook.

     For further information, please refer to:

     http://www.hw.ac.uk/registry/enrolment_fresher.php (under section E).




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Appendix
                                                      1
STUDENT GUIDE TO PLAGIARISM

Introduction
1.1.        This guide is intended to provide students at Heriot-Watt University with a clear definition of
            plagiarism and examples of how to avoid it.

1.2.        The guide may also be of use to members of staff who seek to advise students on the various
            issues outlined below.
Definition
1.3.        Plagiarism involves the act of taking the ideas, writings or inventions of another person and using
            these as if they were one’s own, whether intentionally or not. Plagiarism occurs where there is no
            acknowledgement that the writings or ideas belong to or have come from another source.

1.4.        Most academic writing involves building on the work of others and this is acceptable as long as their
            contribution is identified and fully acknowledged. It is not wrong in itself to use the ideas, writings or
            inventions of others, provided that whoever does so is honest about acknowledging the source of
            that information. Many aspects of plagiarism can be simply avoided through proper referencing.
            However, plagiarism extends beyond minor errors in referencing the work of others and also
            includes the reproduction of an entire paper or passage of work or of the ideas and views contained
            in such pieces of work.
Good Practice
1.5.       Academic work is almost always drawn from other published information supplemented by the
           writer’s own ideas, results or findings. Thus drawing from other work is entirely acceptable, but it is
           unacceptable not to acknowledge such work. Conventions or methods for making
           acknowledgements can vary slightly from subject to subject, and students should seek the advice of
           staff in their own School/Institute about ways of doing this. Generally, referencing systems fall into
           the Harvard (where the text citation is by author and date) and numeric (where the text citation is by
           using a number). Both systems refer readers to a list at the end of the piece of work where sufficient
           information is provided to enable the reader to locate the source for themselves.

1.6.       When a student undertakes a piece of work that involves drawing on the writings or ideas of others,
           they must ensure that they acknowledge each contribution in the following manner:

                 Citations: when a direct quotation, a figure, a general idea or other piece of information is taken
                  from another source, the work and its source must be acknowledged and identified where it
                  occurs in the text;

                 Quotations: inverted commas must always be used to identify direct quotations, and the source
                  of the quotation must be cited;

                 References: the full details of all references and other sources must be listed in a section at the
                  end of any piece of work, such as an essay, together with the full publication details. This is
                  normally referred to as a “List of References” and it must include details of any and all sources
                  of information that the student has referred to in producing their work. (This is slightly different to
                  a Bibliography, which may also contain references and sources which, although not directly
                  referred to in your work, you consulted in producing your work).

1.7.        Students may wish to refer to the following examples which illustrate the basic principles of
            plagiarism and how students might avoid it in their work by using some very simple techniques:

         1.7.1.     Example 1: A Clear Case of Plagiarism



1
  The author acknowledges the following sources of information used in preparing this guide to Plagiarism:
“Plagiarism – A Good Practice Guide”, Carroll, J and Appleton, J (2001) and various extracts from Student/Course Handbooks 2004/2005,
Schools and Institutes at Heriot-Watt University



                                                                                                                                  31
                   Examine the following example in which a student has simply inserted a passage of text (in
                   italics) into their work directly from a book they have read:

                         University and college managers should consider implementing strategic frameworks if
                         they wish to embrace good management standards. One of the key problems in setting a
                         strategic framework for a college or university is that the individual institution has both
                         positive and negative constraints placed upon its freedom of action. Managers are
                         employed to resolve these issues effectively.

                   This is an example of bad practice as the student makes no attempt to distinguish the passage
                   they have inserted from their own work. Thus, this constitutes a clear case of plagiarism.
                   Simply changing a few key words in such a passage of text (e.g. replace ‘problems’ with
                   ‘difficulties’) does not make it the student’s work and it is still considered to be an act of
                   plagiarism.

          1.7.2.    Common Mistakes

                    Students may also find the following examples 2 of common plagiarism mistakes made by
                    other students useful when reflecting on their own work:

                        “I thought it would be okay as long as I included the source in my bibliography” [without
                         indicating a quotation had been used in the text]
                        “I made lots of notes for my essay and couldn't remember where I found the information”
                        “I thought it would be okay to use material that I had purchased online”
                        “I thought it would be okay to copy the text if I changed some of the words into my own”
                        “I thought that plagiarism only applied to essays, I didn't know that it also applies to oral
                         presentations/group projects etc”
                        “I thought it would be okay just to use my tutor's notes”
                        “I didn't think that you needed to reference material found on the web”
                        “I left it too late and just didn't have time to reference my sources”

           None of the above are acceptable reasons for failing to acknowledge the use of others’ work
           and thereby constitute plagiarism.

1.8.       What follows are examples of the measures that students should employ in order to correctly cite the
           words, thought or ideas of others that have influenced their work:

          1.8.1.    Example 2: Quoting the work of others

                   If a student wishes to cite a passage of text in order to support their own work, the correct way
                   of doing so is to use quotation marks (e.g. “ “) to show that the passage is someone else’s
                   work, as follows:

                         “One of the key problems in setting a strategic framework for a college or university is that
                         the individual institution has both positive and negative constraints placed upon its
                         freedom of action”.

          1.8.2.    Example 3: Referencing the work of others

                   In addition to using quotation marks as above, students must also use a text citation. If the
                   work being cited is a book, page numbers would also normally be required. Thus, using the
                   Harvard system for a book:

                         “One of the key problems in setting a strategic framework for a college or university is that
                         the individual institution has both positive and negative constraints placed upon its
                         freedom of action” (Jones, 2001, p121).

                    The same reference could also be made to a book using the numeric system:




2
 Extract from ‘Plagiarism at the University of Essex’ advice copyrighted and published by the Learning, Teaching and Quality Unit at the
University of Essex (http://www.essex.ac.uk/plagiarism/common_excuses.htm), reproduced with kind permission.


                                                                                                                                      32
                      “One of the key problems in setting a strategic framework for a college or university is that
                      the individual institution has both positive and negative constraints placed upon its
                      freedom of action” (Ref.1, p121).

                 More often, a piece of work will have multiple references and this serves to show an examiner
                 that the student is drawing from a number of sources. For example, articles by Brown and by
                 Smith may be cited as follows in the Harvard system

                 “It has been asserted that Higher Education in the United Kingdom continued to be poorly
                 funded during the 1980’s [Brown, 1991], whereas more modern writers [Smith, 2002] argue
                 that the HE sector actually received, in real terms, more funding during this period than the
                 thirty year period immediately preceding it”.

                 or as follows using the numeric system:

                 “It has been asserted that Higher Education in the United Kingdom continued to be poorly
                 funded during the 1980’s [Ref 1], whereas more modern writers [Ref 2] argue that the HE
                 sector actually received, in real terms, more funding during this period than the thirty year
                 period immediately preceding it”.


        1.8.3.   Example 4: Use of reference lists

                 Whichever system is used, a list must be included at the end, which allows the reader to
                 locate the works cited for themselves. The Internet is also an increasingly popular source of
                 information for students and details must again be provided. You should adhere to the
                 following guidelines in all cases where you reference the work of others:

                 If the source is a book, the required information is as follows:

                     Author’s name(s)                               Publishers Name
                     Year of Publication                            All Page Numbers cited
                                                                 
                                                                                                        rd
                      Title of Book                                   Edition (if more than one, e.g. 3
                     Place of Publication                            edition, 2001)

                 If the source is an article in a journal or periodical, the required information is as follows:

                     Author’s name(s)                               Volume and part number
                     Year of Publication                            Page numbers for the article
                     Title of Journal

                 If the source is from the Internet, the required information is as follows:

                     Author’s or Institution’s name                 Full URL (e.g. http://www.lib.utk.edu
                      (“Anon”, if not known)                          /instruction/plagiarism/)
                     Title of Document                              Affiliation of author, if given (e.g.
                     Date last accessed by student                   University of Tennessee)

          The way in which the information is organised can vary, and there are some types of work (for
          example edited volumes and conference proceedings) where the required information is slightly
          different. Essentially, though, it is your responsibility to make it clear where you are citing references
          within your work and what the source is within your reference list. Failure to do so is an act of
          plagiarism.

1.9.      Students are encouraged to use a style of acknowledgement that is appropriate to their own
          academic discipline and should seek advice from their mentor, course leader or other appropriate
          member of academic staff. There are also many reference sources available in the University
          Library which will provide useful guidance on referencing styles.

Managing Plagiarism
1.10.   Students, supervisors and institutions have a joint role in ensuring that plagiarism is avoided in all
        areas of academic activity. Each role is outlined below as follows:

                                                                                                                   33
How you can ensure that you avoid plagiarism in your work:

   Take responsibility for applying the above principles of best practice and integrity within all of
    your work
   Be aware that your written work will be checked for plagiarism and that all incidents of
    plagiarism, if found, are likely to result in severe disciplinary action by the University. The
    standard penalty is to annul all assessments taken in the same diet of examinations (for details
    please refer to Regulation 50 at http://www.hw.ac.uk/ordinances/regulations.pdf and to the
    Guidelines for Staff and Students on Discipline at http://www.hw.ac.uk/registry/Discipline.php).

How your School/Institute will help you to avoid plagiarism:

   Highlight written guidance on how you can avoid plagiarism and provide you with
    supplementary, verbal guidance wherever appropriate
   Regularly check student work to ensure that plagiarism has not taken place. This may involve
    both manual and electronic methods of checking. A number of plagiarism detection packages
    are in use at Heriot-Watt University, one example being the Joint Information Systems
    Committee (JISC) “TurnitIn” plagiarism detection software. See
    https://submit.ac.uk/static_jisc/ac_uk_index.html for more information on how this software
    package works.
   Alert you to the procedures that will apply should you be found to have committed or be
    suspected of having committed an act of plagiarism and explain how further action will be taken
    in accordance with University policy and procedures.

How the University will endeavour to reduce student plagiarism:

   Provide clear written guidance on what constitutes plagiarism and how to avoid it directly to your
    School/Institute and to you
   Alert you and staff in your School/Institute to the penalties employed when dealing with
    plagiarism cases
   Take steps to ensure that a consistent approach is applied when dealing with cases of
    suspected plagiarism across the institution
   Take the issue of academic dishonesty very seriously and routinely investigate cases where
    students have plagiarised and apply appropriate penalties in all proven cases.




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