Southend-on-Sea Borough Council Agenda
Report of Head of Policy and Improvement
15th June 2010
Report prepared by: Paul Toms
Corporate Strategy and Performance Advisor
Corporate Priority Indicators – 2009/10 Outturn
All Scrutiny Committees – Executive Councillor: Councillor Holdcroft
A Part 1 Public Agenda Item
1. Purpose of Report
1.1 To report on the Council’s outturn performance in 2009/10 against indicators and
targets set within the 2009-12 Corporate Plan.
It is recommended that:
2.1 The 2009/10 Corporate Priority performance indicator results, showing that
the Council met 85.1% of its targets, (subject to achieving 4 of 5
outstanding indicators), be noted as the best ever performance by the
Council with respect to its priorities and that the outturn be agreed.
3.1 The 2009-12 Corporate Plan published at the start of the 2009-10 financial year
included a total of 103 Corporate Priority indicators.
3.2 Progress against target for all Corporate Priority indicators was reported each
month in the Monthly Performance Report (MPR) and monitored by the
Corporate Management Team (CMT) and the Performance Improvement Task
Group (PITG). Through the monitoring process, it was agreed that 2 of the
indicators should be removed from the MPR as meaningful measurement could
not be established for them, leaving a total of 101 Corporate Priority indicators for
which outturn performance could be reported.
3.3 The Corporate Priority indicators are made up of 46 indicators from the new
National Indicator (NI) set and 55 local indicators (including 5 from the old Best
Value Performance Indicators (BVPI) set).
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3.4 The Council is a member of the Pricewaterhouse Cooper (PwC) Benchmarking
Club. Members of the ‘Club’ report performance quarterly against the National
Indicator set. Information available is limited to members of the ‘Club’ and has
been used to provide comparative analysis with respect to the Corporate Priority
4 Results and Analysis
4.1 Outturn performance for the 2009/10 Corporate Priority indicators has, to date,
been identified for a total of 96 of the 101 Corporate Priority indicators. The
performance on the remaining 5 indicators has either not yet been identified or is
subject to final checking and verification.
4.2 Performance on the Corporate Priority indicators is monitored throughout the
financial year against targets set for that year within the Corporate Plan. In the
case of academic indicators relating to the school year (September – July),
performance is monitored during the financial year forward looking to the end of
the current academic year, however, in reporting outturn performance at the end
of the financial year, it is necessary to report on the performance of the academic
indicators with respect to the academic year that ended within the financial year.
4.3 At the start of the financial year, the Council set itself a target of meeting 85% of
its Corporate Priority targets. This target is included in the total of 101 targets.
4.4 The results of an analysis of the outturn results for 2009/10 are included at
Performance Against Target
4.5 The analysis at Appendix 1 shows that the Council has met 82 of the 96
Corporate Priority targets for which data is currently available. This equates to
85.4% of the 96, which means that for these indicators, the Council meets its
overall target of meeting 85% of the Corporate Priority targets.
4.6 Of the 5 indicators for which outturn performance is yet to be confirmed, the
current expected outcome is that targets will be met for 4. If this were to be the
case, a total of 86 targets would be met out of the 101 available. This equates to
85.1%. This will also meet the overall target set by the Council and compared to
just 69% met in 2008/09, this represents a significant improvement and the best
ever performance by the Council in meeting its Corporate Priority targets.
Performance Against Previous Year
4.7 Performance was also monitored in 2008/09 for 57 of the 2009/10 Corporate
Priority indicators. The analysis included at Appendix 1 shows that performance
improved or was maintained for 91.2% of these indicators, this compares with
just 81.7% improved in the previous year.
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4.8 Comparative analysis has been based on data submitted by members of the
PwC benchmarking club for 2008/09, from which Southend’s quartile position has
been determined. Not all councils are members of the club, and out of those who
are members, not all have submitted outturn data for each indicator.
4.9 Comparative analysis is not possible for the 55 local indicators as these will not
have been monitored by other authorities. The results of the comparative
analysis show that the Council’s performance can be compared to other
contributing authorities for 32 of the 46 National indicators.
4.10 The results of the analysis show that the Council’s performance was in Upper
Quartile for 50% of the 32 indicators, Mid Quartile for 44% and Lower Quartile for
5 Next Steps
5.1 The full NI outturn data for the 2009/10 year is expected early September. At this
point, further analysis will be carried out, identifying accurate quartile information
across all NIs and allowing targets set for 2010/11 to be reviewed.
5.2 Corporate Priority indicators have been identified and approved for the 2010/13
Corporate Plan. In view of difficulties in 2009/10 with measurement of
performance during the year for indicators that are only reported annually,
preference has been given to indicators for which regular monitoring is possible.
Milestones, also measured once during the year have also been avoided.
5.3 A full review of the format and content of the Monthly Performance Report is to
be carried out in June, taking account of examples from other authorities, in order
that the monitoring and reporting can be more focussed and more effective.
6 Corporate Implications
6.1 Contribution to Council’s Vision and Corporate Priorities
The indicators monitored through the Monthly Performance Report, were selected
for inclusion in the Corporate Plan as being the most appropriate measures with
which to monitor performance against the Council’s Vision and Corporate
6.2 Financial Implications
By monitoring performance against its Corporate Priorities, the Council is able to
target its resources to the achievement of its priorities.
6.3 Legal Implications
Although there is no statutory obligation to publish performance reports, it is
considered good practice and articulates effective business planning.
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6.4 People Implications
There are no direct people implications, however, the regular monitoring of
performance allows for the most appropriate use of all resources.
6.4 Property Implications
There are no property implications related to this process
The setting of Corporate Priorities takes account of consultation with residents and
service users. Included within the set of Corporate Priority indicators are a number
of indicators based on surveys of users.
6.7 Equalities and Diversity Implications
Included within the Corporate Plan is the cross cutting theme; to reduce the
inequalities gap and increase the life chance of people living in Southend. A total
of 11 of the Corporate Priority indicators included in the MPR are included as part
of this cross cutting theme.
6.8 Risk Assessment
The regular monitoring of Corporate Priority indicators ensures that risks to
achievement are identified in time for action to be taken.
6.9 Value for Money
The targeting of resources towards achievement of the Council’s Corporate
Priorities contributes to the objective of providing Value for Money in delivery of
the Council’s services.
6.10 Community Safety Implications
One of the Corporate Plan’s priorities is; to continue to reduce crime, disorder and
anti-social behaviour. A total of 9 of the Corporate Priority indicators included in
the MPR are included within this priority.
6.11 Environmental Impact
A number of the Corporate Priorities included in the Corporate Plan relate to the
environmental impact, including: a priority to minimise overall waste, maximise
recycling and make Southend a low waste town by 2012 plus a cross cutting
theme to minimise our Impact on the Natural Environment. Progress on the
Corporate Priority indicators for these is monitored via the MPR.
7. Background Papers
7.1 Corporate Plan 2009-12
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8.1 Appendix 1: 09-10 End Year Results for Corporate Priority Indicators included
within the Monthly Performance Report.
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