Fill in the Blanks Receptionist Resume

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Fill in the Blanks Receptionist Resume Powered By Docstoc
					Parent Survey
The school does a good job in communicating information regarding school
events, important dates and general information.
                                                  Response      Response
Answer Options                                     Percent       Count
Strongly Agree                                      24.0%          92
Agree                                               50.9%          195
Neutral                                             11.0%          42
Disagree                                            12.8%          49
Strongly Disagree                                   2.3%            9
                                          answered question            383
                                            skipped question             7
Parent Survey
The DSA newsletter is useful and informative.

                                                   Response      Response
Answer Options                                      Percent       Count
Strongly Agree                                       27.0%          102
Agree                                                48.4%          183
Neutral                                              22.5%          85
Disagree                                             1.9%            7
Strongly Disagree                                    0.3%            1
                                            answered question           378
                                              skipped question           12
Parent Survey
The weekly E-minders are informative and useful in letting me know what is
going on at DSA.
                                                  Response       Response
Answer Options                                     Percent        Count
Strongly Agree                                      43.3%           165
Agree                                               46.5%           177
Neutral                                             7.1%            27
Disagree                                            2.9%            11
Strongly Disagree                                   0.3%             1
                                           answered question            381
                                             skipped question             9
Parent Survey
The frequency and volume of information delivered to me from DSA meets my
expectations.
                                                 Response      Response
Answer Options                                    Percent       Count
Strongly Agree                                     24.3%          93
Agree                                              46.6%          178
Neutral                                            17.8%          68
Disagree                                           9.7%           37
Strongly Disagree                                  1.6%            6
                                          answered question           382
                                            skipped question            8
Parent Survey
I prefer information to be delivered via:

                                                   Response      Response
Answer Options                                      Percent       Count
email                                                84.6%          324
phone dialer                                         1.6%            6
US postal                                            2.1%            8
email and phone dialer                               10.2%          39
all of the above                                     5.2%           20
                                            answered question           383
                                              skipped question            7
Parent Survey
I have visited the new DSA website.

                                             Response      Response
Answer Options                                Percent       Count
Yes                                            87.4%          333
No                                             12.9%          49
                                      answered question           381
                                        skipped question            9
Parent Survey
I find the new format of the website easier to use.

                                                      Response    Response
Answer Options                                         Percent     Count
Strongly Agree                                          12.3%        44
Agree                                                   42.5%        152
Neutral                                                 39.9%        143
Disagree                                                3.9%         14
Strongly Disagree                                       1.4%          5
                                             answered question           358
                                               skipped question           32
Parent Survey
The registration process was much improved this year.

                                                  Response      Response
Answer Options                                     Percent       Count
Strongly Agree                                      7.9%           29
Agree                                               26.0%          95
Neutral                                             44.9%          164
Disagree                                            14.5%          53
Strongly Disagree                                   6.8%           25
                                           answered question           365
                                             skipped question           25
Parent Survey
I would prefer an on line registration process.

                                                    Response      Response
Answer Options                                       Percent       Count
Strongly Agree                                        35.8%          135
Agree                                                 29.7%          112
Neutral                                               23.1%          87
Disagree                                              10.1%          38
Strongly Disagree                                     1.6%            6
                                             answered question           377
                                               skipped question           13
Parent Survey
I believe the fees at DSA are reasonable.

                                                   Response      Response
Answer Options                                      Percent       Count
Strongly Agree                                       18.1%          68
Agree                                                56.5%          212
Neutral                                              17.9%          67
Disagree                                             6.7%           25
Strongly Disagree                                    1.1%            4
                                            answered question           375
                                              skipped question           15
Parent Survey
The staff who worked registration was knowledgeable about the process and
helpful.
                                                 Response      Response
Answer Options                                    Percent       Count
Strongly Agree                                     24.9%          91
Agree                                              48.2%          176
Neutral                                            20.5%          75
Disagree                                           4.9%           18
Strongly Disagree                                  3.0%           11
                                          answered question           365
                                            skipped question           25
Parent Survey
What suggestions do you have for us to improve the
registration process?
                                                       Response
Answer Options                                          Count
                                                          178
                                answered question             178
                                  skipped question            212


Number        Response Date                          Response Text
          1                   09/03/2008 23:09:00    walk the parent to the next location when they are lost and frustrated
          2                   09/03/2008 23:09:00    The lines were horrible. There was no indication in prior communicatio
          3                   09/03/2008 23:09:00    Clearer information on what to expect during registration. What need
          4                   09/03/2008 23:23:00    none
          5                   09/03/2008 23:25:00    Sorry - my wife did the registration, so all of my answers are neutral.
          6                   09/03/2008 23:31:00    Hmmm. Do it over a few days? Do part of it by mail? there should be
          7                   09/03/2008 23:35:00    separate by grade level. Give specific times for each class to register
          8                   09/03/2008 23:35:00    Have a pre registration with just the counselors
          9                   09/03/2008 23:35:00    I would like to get the weekly eminders and have so far only received
         10                   09/03/2008 23:37:00    Have more people help at the registrar's office. This always seems to
         11                   09/03/2008 23:42:00    Online registration would be great, if this isn't available, perhaps 2-3 p
         12                   09/03/2008 23:45:00    I am not receiving e-mail updates except through the theater departm
         13                   09/03/2008 23:46:00    Alphabetical to elininate long lines
         14                   09/03/2008 23:47:00    DSA needs to communicate information quicker and more clearly. It s
         15                   09/03/2008 23:48:00    Suggest working on 'customer service' aspect of school. Received a n
         16                   09/03/2008 23:54:00    An elective catalogue would be helpful and the opportunity to discuss
         17                   09/03/2008 23:56:00    Post the master schedule of classes so that parents aqnd students can
         18                   09/03/2008 23:59:00    mail forms so that parents can fill them out ahead or email the forms
         19                   09/04/2008 00:00:00    Online would be terrific, giving those who prefer live registration the o
         20                   09/04/2008 00:00:00    Streamline it by having part, or all, done on line.
         21                   09/04/2008 00:07:00    Animate it
         22                   09/04/2008 00:12:00    choices
         23                   09/04/2008 00:12:00    Their dad registered them so I'm not familiar with how things went th
         24                   09/04/2008 00:14:00    As organized as it seemed, I still feel that it was caos.
         25                   09/05/2008 19:33:00    It's very nice to be asked. Makes families feel like a part of the schoo
         26                   09/05/2008 19:43:00    There needs to be a better process for class schedules, and ways to f
         27                   09/05/2008 19:46:00    nothing to compare to - this was our first year
         28                   09/05/2008 19:51:00    The line for paying fees was ridiculous. Every year it's the same, wait
         29                   09/05/2008 19:52:00    I am satisfied. It was painless this year.
         30                   09/05/2008 19:53:00    set the dates 4-6 months ahead; easier for vacation planning
         31                   09/05/2008 19:54:00    As a first-year family, registration went well. I like the in-person aspec
         32                   09/05/2008 19:56:00    We need more advance notice of when it will be. Summers are very b
         33                   09/05/2008 19:56:00    More volunteers to ease the line lengthMore daysBy last name
         34                   09/05/2008 20:01:00    Lines are always long. I liked it better when the registration material w
         35                   09/05/2008 20:04:00    Our best experiences was communicating with current students. We
         36                   09/05/2008 20:08:00    General Comment:Your new web site does not appear to be loading c
37   09/05/2008 20:10:00   More people who can explain and collect fees.
38   09/05/2008 20:12:00   The only problem was the line for the treasurer.
39   09/05/2008 20:17:00   Get it on the computer. Stop having parents filling out numerous har
40   09/05/2008 20:19:00   Better signage and directions on what to expect, where to go -- which
41   09/05/2008 20:20:00   on-line, would be terrific.
42   09/05/2008 20:22:00   Perhaps you could provide a little notice, maybe a week in advance, e
43   09/05/2008 20:34:00   Perhaps breaking down times by grade more to avoid the really longe
44   09/05/2008 20:42:00   Given that DSA has a high population of commuters, I would recomm
45   09/05/2008 20:45:00   On-line!!!!
46   09/05/2008 20:49:00   An online registration process would be a good option for parents tha
47   09/05/2008 20:51:00   My only complaint from registration was the line for the treasurer was
48   09/05/2008 21:43:00   staggered arrival time by student last names. Mail the packets a coup
49   09/05/2008 21:50:00   We didn't register until the third day after school started this year so
50   09/05/2008 22:08:00   Thanks to everyone's hard work with Start of School. You've streamli
51   09/05/2008 22:20:00   Keep Ms. Peroncell out of the process. I found the information from h
52   09/05/2008 22:30:00   more information about academics from teachers and administrators
53   09/05/2008 22:32:00   It was our first year and we thought the process was handled very we
54   09/05/2008 23:08:00   Replace the counselors!
55   09/05/2008 23:34:00   There was an inaccurate notation to see the counselor before the end
56   09/05/2008 23:47:00   Pre-registration for new students during prior school year since studen
57   09/06/2008 00:04:00   1) Holding on-line registration and being able to see assigned class sc
58   09/06/2008 00:48:00   HAVE MORE PEOPLE WORING THE FINACIAL OFFICE WAIT WAS MO
59   09/06/2008 02:47:00   More registers available to pay.
60   09/06/2008 02:49:00   Have 4 different blocks over 2 days and assign persons by last names
61   09/06/2008 02:59:00   Have different days and/or times for the various high school grade lev
62   09/06/2008 03:57:00   Have 6th and 7th grade on one day 8th and 9th on another, etc. Or,
63   09/06/2008 04:10:00   Online or more help in the fees department. It took us over 2 hours t
64   09/06/2008 13:01:00   Please have more than 2 individuals who can take fees. It was help to
65   09/06/2008 14:03:00   Honestly, it worked great!
66   09/06/2008 14:18:00   When we paid our fees, we had to pay for classes my child was not si
67   09/06/2008 15:40:00   The line for the fees is the most frustrating part of the entire registrat
68   09/06/2008 15:54:00   I like the online concept
69   09/06/2008 16:25:00   To avoid the long treasury lines have more people able to expedite th
70   09/06/2008 16:48:00   The time frame for coming in for registering is not conducive for peop
71   09/06/2008 18:37:00   Better signagel, at least!
72   09/06/2008 19:21:00   Did not participate this year-Scotland
73   09/06/2008 20:04:00   Online registration would be great!
74   09/06/2008 20:20:00   I did not know anything about CU suceeds. No information on the we
75   09/06/2008 20:23:00   It is our first year at DSA so I don't have a lot to compare to, but we
76   09/06/2008 23:11:00   Things worked smoothly.
77   09/06/2008 23:50:00   Do online registration. The line to the Treasurer was very long. We d
78   09/07/2008 00:23:00   Improve registration flow with the various stations - the line was huge
79   09/07/2008 02:44:00   on-line would be great. There doesn't seem to be anything there tha
80   09/07/2008 03:52:00   Short of providing the entire registration process online, provide the a
81   09/07/2008 04:14:00   More staff at treasure's office.
82   09/07/2008 11:16:00   Make sure the staff and counselors know what class the kids should b
83   09/07/2008 14:19:00   This is my daughters first year & everything seemed to work well.
84   09/07/2008 15:00:00   Provide Paperwork in advance, downloadable online- Set up larger sta
85   09/07/2008 15:00:00   Talk to other schools to see how they streamline the process. DSA is
 86   09/07/2008 19:16:00   We were new to the high school and the registration process, I thoug
 87   09/07/2008 19:44:00   The district phone messages are a pain on my cell. I seem to get them
 88   09/07/2008 23:00:00   Have Packets ready in advance of registration. Being able to downloa
 89   09/07/2008 23:00:00   Why was the line for the treasury so long? I was in it for an hour and
 90   09/07/2008 23:30:00   Getting it on line would be great and having more cashiers would hav
 91   09/08/2008 01:36:00   1) Continuing students should be able to register at the end of the pre
 92   09/08/2008 02:54:00   send paperwork home or via email to be filled out ahead of time. hav
 93   09/08/2008 13:57:00   School photos were not included during registration this year making
 94   09/08/2008 14:19:00   I was impressed by the whole process. Thank you!
 95   09/08/2008 14:21:00   send home paperwork to be filled out a week or so before registration
 96   09/08/2008 14:49:00   More pleasant staff
 97   09/08/2008 15:10:00   More explanation of the event on the website prior to coming to scho
 98   09/08/2008 18:11:00   Have forms for school photographs available at registration-- at least
 99   09/08/2008 19:51:00   Please have more volunteers working.
100   09/08/2008 20:48:00   First and foremost there NEEDS to be an actual course catalog that de
101   09/08/2008 22:31:00   The back up was at the payment counter. Having many more people
102   09/08/2008 22:52:00   a process to speed the treasurer's stop
103   09/09/2008 02:26:00   More people working the treasurer's counter - that was the only real h
104   09/09/2008 13:00:00   Anything to shorten the time involved. I had to come twice in order t
105   09/09/2008 16:54:00   Think AHEAD of time about the flow of people through the registratio
106   09/09/2008 19:01:00   The outside door that was open was next to the registration line. Man
107   09/09/2008 19:47:00   Populate the student information with the most recent year, not info f
108   09/09/2008 21:06:00   More staff at each station would cut the waiting time in lines. Howev
109   09/10/2008 03:35:00   more information before hand for students/parents new to the district
110   09/10/2008 04:57:00   I thought this years registration was so much better than the last 4 ye
111   09/10/2008 21:59:00   A schedule of classes and time slots and whether or not those appear
112   09/10/2008 23:26:00   DSA should post a class schedule like other HS do. Show who is teach
113   09/11/2008 02:50:00   mailing packets home beforehand so all docs may be completed befor
114   09/11/2008 17:12:00   Perhaps online or additional support at the busiest stations. I enjoyed
115   09/11/2008 17:30:00   better flow, maybe use more space in eating area to keep conjestion
116   09/12/2008 14:56:00   Each Spring, please provide parents with an annually updated "how to
117   09/12/2008 15:41:00   on-line and get the elective and core class selection right the frist time
118   09/12/2008 15:42:00   Really there's no reason that I can see why it can't be online. Fees co
119   09/12/2008 15:45:00   Stagger the times by alphbet (A-H, etc. at certain times) so everyon
120   09/12/2008 15:45:00   If it is possible it would be nice to not have to go in a specific order ca
121   09/12/2008 15:45:00   It's our first year at DSA. Other than long lines at the registrar, I thou
122   09/12/2008 15:45:00   The taking pictures question with LifeTouch is always a bit confusing,
123   09/12/2008 15:50:00   We would love to see online registration, or at least the ability to pay
124   09/12/2008 15:51:00   It took way too long to get through the line at the treasurer -- they ne
125   09/12/2008 15:52:00   Station numbers should be clearly marked (they were not marked at a
126   09/12/2008 15:52:00   More staff to facilitate regristration and eliminate the long wait
127   09/12/2008 15:59:00   Do both walk-ins and on line.
128   09/12/2008 16:05:00   When I register my other child at East HS, it takes 5 minutes. At DSA
129   09/12/2008 16:13:00   Online would be a very useful and efficient option, saving time and re
130   09/12/2008 16:13:00   The current process is absurd.Simple suggestion: more than one pers
131   09/12/2008 16:15:00   No comment, we were not there this year.
132   09/12/2008 16:17:00   My daughter received a schedule 4 days before school started. Upon
133   09/12/2008 16:19:00   It would have been nice to had an email reminding us the day before
134   09/12/2008 16:25:00   We registered early and it seemed like we still had a lot of paperwork
135   09/12/2008 16:25:00   More help with schedule problems. Kids did not want to approch pers
136   09/12/2008 16:28:00   N/A I have a senior this year... I did not attend registration this year.
137   09/12/2008 16:28:00   more explicite communication about everything.
138   09/12/2008 16:44:00   Need to devise a quicker way to pay fees.
139   09/12/2008 16:52:00   If a child is being put into a class (particularly a class they didnt regis
140   09/12/2008 16:55:00   more people at the cashier's desk
141   09/12/2008 17:07:00   i was very disappointed when the schedule was changed for about ha
142   09/12/2008 17:09:00   have the tables in progression so it is clear what order to go in
143   09/12/2008 17:10:00   Internet registration. I hit registration at a low volume time this year
144   09/12/2008 17:21:00   Better organization . . .
145   09/12/2008 17:24:00   Very frustrating to spend two hours at school in April and then anothe
146   09/12/2008 17:43:00   Get rid of paper!
147   09/12/2008 17:50:00   Have it organized better. Someone tells you to do one thing and then
148   09/12/2008 18:01:00   none
149   09/12/2008 18:05:00   Much more organization with clear signs and better informedvoluntee
150   09/12/2008 18:11:00   Hang the sign for the first station on the wall behind the sign-in table
151   09/12/2008 18:17:00   separate the students A - L one day M - Z the next day
152   09/12/2008 19:26:00   TIMELINESS and details are needed to get info to parents, esp new o
153   09/12/2008 19:26:00   I thought it was very organized.
154   09/12/2008 19:28:00   My student's schedule as provided at registration did not reflect the cl
155   09/12/2008 19:29:00   The treasurer line and the line to go into the registration office should
156   09/12/2008 19:40:00   go back to having pictures done with registration
157   09/12/2008 19:54:00   Have the paperwork available for parents to pick up ahead of time so
158   09/12/2008 19:56:00   I still do not have information about paying for a CU Succeeds class.
159   09/12/2008 20:03:00   Have stations like before and signs to let you know where you are. I
160   09/12/2008 20:05:00   Itwas confusing when you first walked in. The lines bottlenecked. Mi
161   09/12/2008 20:24:00   Lines were way too long. On-line registration sounds like a great idea
162   09/12/2008 20:32:00   Honestly, I haven't found fault with the registration process...even pri
163   09/12/2008 20:34:00   There was not support for parents speaking Spanish. Luckly I could h
164   09/12/2008 20:40:00   Most people around me stood in the wrong line for long periods of tim
165   09/12/2008 22:47:00   I would like you to make the registration packets available a at the sc
166   09/12/2008 22:59:00   none at this time
167   09/13/2008 00:30:00   to do it by mail over the summer
168   09/13/2008 02:09:00   split up the grades more. everything is so bottle-necked. and you can
169   09/13/2008 15:29:00   be able to fill out forms at home or online and bring them in to registr
170   09/13/2008 18:12:00   I waited for a long time in the wrong line. Please put up signs!
171   09/13/2008 18:30:00   On line registration would be terrific!
172   09/13/2008 23:12:00   spread it out over each grade -one day or do it alphabetically or some
173   09/13/2008 23:12:00   Have staff on-sight who can fix samll problems with schedules that da
174   09/14/2008 00:58:00   have counselorsfollow teacher direction when assigning class schedule
175   09/14/2008 07:51:00   I would have liked more clear communication at the first table we sta
176   09/14/2008 17:12:00   give out the FREE BUS tickets ON TIME.ALL ENTRIES TO STUDENTS R
177   09/14/2008 19:41:00   Mail registration packet prior to the actual day so that we can fill out t
178   09/15/2008 04:39:00   Scatter the days, extend the hours. I know that this is hard on the sta
when they are lost and frustrated.
o indication in prior communications that having a parent to sign stuff was needed. It took way too much time. Perhaps an online option for
t during registration. What needs to be done, in what order as well as better signage and direction during the actual registration

 o all of my answers are neutral. I didn't hear any complaints, so I guess that's good.
 rt of it by mail? there should be some way to make it less time-consuming and, I would think, overwhelming for the staff.
c times for each class to register
counselors
ers and have so far only received 1 I think. Also, the dance fees are steeper than any other major, do they not use visiting artists??
ar's office. This always seems to bottle neck.
 this isn't available, perhaps 2-3 people at each station, especially the longer lines, would help speed the process. It would also be great if i
cept through the theater department. I also had no idea that there was a new parent night in April. I received no communication from the s

on quicker and more clearly. It seems we have to search for information, rather than it being sent by e-mail quickly. My wife's e-mail wasn't
e' aspect of school. Received a negative first impression of school when asking questions of Front Dest Staff. Both Ellen and Registrar seem
ul and the opportunity to discuss electives with the students before they need to hand anything in.
 o that parents aqnd students can help identify possible solutions.
 m out ahead or email the forms ahead of time, Also why didn't we get the infinite portal info until back to school night?
 who prefer live registration the option to come to the school.
one on line.


  familiar with how things went this year.
  that it was caos.
milies feel like a part of the school. No registration problems, though. Our suggestion is that the advisors be more adept at knowing what cla
or class schedules, and ways to fix problems with them for high school students. The parents should not have to call because the counselor
 first year
 s. Every year it's the same, wait in line forever. The rest of the registration process was fairly straightforward, but WHY does it take over an
ear.
 er for vacation planning
nt well. I like the in-person aspect and my daughter did also. Maybe make a "new student registration" day as a possible improvement, but
en it will be. Summers are very busy, and working parents have to arrange for time off. It would also be helpful if we could receive paperw
 thMore daysBy last name
r when the registration material was mailed home so we could complete it before we showed up. That was a few years ago.
ating with current students. We asked a lot of questions and they were so welcoming. Have a table of students to answer incoming 6th gra
   does not appear to be loading correctly in Internet Explorer 6. There is a huge white space next to the left side navigation links. The conten
  ect fees.
   treasurer.
 parents filling out numerous hard copy forms. Allow this to be done electronically if parents wish to do it that way.Also counselors need to
 t to expect, where to go -- which line, in which order

ice, maybe a week in advance, explaining what occurs at registration, how it will work, what parents needs to bring, etc. This would help in
de more to avoid the really longest lines.
 of commuters, I would recommend holding the Back-to-School, Registration and Mandatory Major meetings and picnics all on the same da

be a good option for parents that have a difficult time getting off of work. Since the kids do not take ID pictures during registration, it does
was the line for the treasurer was very long.
  names. Mail the packets a couple weeks before so all students can have all the paperwork filled out prior to arrival. Let the students pick
after school started this year so I don't know how it went.
 Start of School. You've streamlined the processes very efficiently! We're off to a wonderful new school year. Anne & Gracie Scott
s. I found the information from her to be a complete waste.
om teachers and administrators would be good
the process was handled very well. It might be helpful to give parents the opportunity to sign up for Infinite Campus at the time of registrat

see the counselor before the end of the process; we waited 30 minutes before we had to give up (I had to be at work, and then we realized
 ng prior school year since students at dsa are selected far ahead of time. New students shouldn't have to change so many classes during th
 ing able to see assigned class schedules in the Spring would be immensely helpful -- and allow more time for problem-solving. 2) I thought
INACIAL OFFICE WAIT WAS MORE THAN 2 1/2 HRS JUST FOR THEM

nd assign persons by last names to those blocks to avoid such redundant lining up. Or have a panel table with one stop for all items that ne
the various high school grade levels to reduce the wait time for paying fees. Be able to pay fees on line.
 th and 9th on another, etc. Or, seperate lines alphabetically by last name. Or do on-line registration including payment. Or register by ma
 tment. It took us over 2 hours to get through the lines.
who can take fees. It was help to have the 2 extra computers to check other data prior to check out.

ay for classes my child was not signed up for and were not on her schedule, but did show up on the administrator's computer. I know I will
 rating part of the entire registration process. Is there a way to have more people working that part of registration?

  more people able to expedite that process or have specific times to register based on the alphabet. it is good to be albe to come to school
 stering is not conducive for people who work until 5:00. Couldn't there be one evening for registration?




ceeds. No information on the website either. That would be desirable.
ave a lot to compare to, but we did feel that some of the paperwork at registration was the same that we had sent in last April and were su

e Treasurer was very long. We did not stay and returned and paid fees on the first day of school...Much easier!
rious stations - the line was huge,very disorganized and just a mess. Did not appreciate standing in a line for over an hour and a half just to
 t seem to be anything there that needed a personal touch.
ion process online, provide the ability to access registration forms for the upcoming school year online (in pdf format, perhpas?) so that we

now what class the kids should be in. There is always confusion about which classes the kids should go into. It would be nice to have some
 ything seemed to work well.
 oadable online- Set up larger station for accepting fees, and split the lines in ways to alleviate the congestion by the counselor's office
  streamline the process. DSA is small and should not have such longer lines than East High School
 the registration process, I thought, was repetitive. We provided the same information to the same person at the school at least twice. One
 in on my cell. I seem to get them off my regular phone much easier. any advice?
gistration. Being able to download info would be a huge help to parents and save the school the cost of printing and paper.
 ong? I was in it for an hour and a half.
 having more cashiers would have moved it along much faster.
e to register at the end of the previous year, in spring (other DPS high schools do this; why can't DSA?). This would allow more time and av
  be filled out ahead of time. have different registration days for different grades.
 ng registration this year making it impossible to know what the photo ordering fees were in advance.....Still have not seen an order form tho
 s. Thank you!
  a week or so before registration (Jeffco does this). Then you just hand it in at registration, pay your fee and you're done

  website prior to coming to school.
vailable at registration-- at least there were none when we went through, and it made the process complicated
 .
   an actual course catalog that details what classes are offer each year, as well as a brief description with course content and credit hours as
 nter. Having many more people taking money would take time off what was a two hour process. It did help having people checking the sh
op
counter - that was the only real hold up
  . I had to come twice in order to complete the process because I couldn't be away from work as long as the whole thing required.
of people through the registration process. Lines of people should not be required to cross. There should be room for lines of people to que
 next to the registration line. Many people like myself went right to that line only to learn 20 min later that was wrong place to start. One sta
h the most recent year, not info from two years ago. Send out the student info sheets ahead of time so they can be filled out and brought w
  he waiting time in lines. However, I was out in 1 hour which is excellent.
 dents/parents new to the district and school
so much better than the last 4 years- but then again- maybe I just know what to expect. I just thought they made sure the lines kept movi
and whether or not those appear to be full, open, open to waiting list, would be helpful to students and parents in making changes to sched
  other HS do. Show who is teaching what when. That would clarify many issues for many folks. Post on web site.
  all docs may be completed before arrival would be quite helpful. This was done one year, but not this year.
at the busiest stations. I enjoyed the studnet support, they were friendly and helpful.
n eating area to keep conjestion at the door down? more ideas for students of ways to participate during the year... clubs etc. aplace for p
with an annually updated "how to" manual for the registration process and big picture all in one place -- minium graduation requirements, e
 class selection right the frist time.
 e why it can't be online. Fees could be paid with credit cards.Not registration: I would like to be informed of events like Scene Day and othe
  tc. at certain times) so everyone does not show up at 8:30 in the morning and create huge frustrating lines.
t have to go in a specific order causing lines to back up at each station.
  long lines at the registrar, I thought it was fine.
  Touch is always a bit confusing, and we tend to miss out somehow on the registration and getting of the packets. Other than that, things w
 ion, or at least the ability to pay fees online prior to registration because that was what took so long. In the Evergreen schools we were ab
he line at the treasurer -- they needed more people.Correct schedules are a must as well. I know that there are many majors and graduatio
arked (they were not marked at all, and I waited in the wrong line for 10 minutes before realizing I was in the wrong place). Also, contradic
nd eliminate the long wait

 t HS, it takes 5 minutes. At DSA, I stood in line for more than 2 hours. I would highly recommend that you speak to John Youngquist, prin
 icient option, saving time and resources all around.
 suggestion: more than one person per-station.Another simple suggestion: one line for payment via check, another for payment via CC.
 year.
ays before school started. Upon arriving at school, her schedule had completely changed without her knowledge. I was completely unhappy
mail reminding us the day before when registration for each particular grade was. We missed it, but then school was very helpful in letting m
 e we still had a lot of paperwork we needed to complete. We registered early and then we still had to stand in lines at a later time
 ds did not want to approch person in charge of Middle School schedule changes they where over welmed and did not deal well with the kid
not attend registration this year. Previous years appear to have run very smoothly.
everything.
fees.
rticularly a class they didnt register for) it would be nice to have some type of communication that that situation had to occur vs trying to ge

edule was changed for about half of the 6th graders because they were all in the same classes together. This is something that is imperati
 clear what order to go in
n at a low volume time this year and it was quick and easy but in years past it has been an atrocious, inefficient and tortuous process taking

 t school in April and then another hour and a half at school in August! More than two "cashiers" should be accepting fees, to accomodate lo

ells you to do one thing and then someone else tells you to do somethinbg else. It is confussing and frustrating . Please have infomation o

gns and better informedvolunteers..better and supplemental staffing in the counseling office..on line registration
the wall behind the sign-in table instead of on the table where you cannot see it if people of standing there. Have arrows and large signs b
M - Z the next day
 o get info to parents, esp new ones. Please send all required meeting info [date/time/location/contact person] months ahead by post office

 registration did not reflect the classes that she had signed up for at the end of last school year, despite the fact that she handed in her clas
 nto the registration office should not be comingled. Route the treasurer line another way.
 registration
ents to pick up ahead of time so it can be reviewed and/or corrected before we arrive the day of registration.
paying for a CU Succeeds class. I discussed this at Back to School, but received conflicting messages, as did other folks
  let you know where you are. I didn't realize that I was in the payment line even though we had several places left to go.
d in. The lines bottlenecked. Might want to make the flow better or go to different rooms instead of the hallway??
 istration sounds like a great idea.
he registration process...even prior to this year! The counselors in the front office & the "money people" are always so nice, and the volunte
eaking Spanish. Luckly I could help out.
wrong line for long periods of time because it was so confusing. A large hand lettered poster board would have eliminated this. I'd estimate
tion packets available a at the school a few days ahead of the actually coming in to register in person. The lines would be shorter and more


s so bottle-necked. and you can NEVER get in to see a counselor.
nline and bring them in to registration
 line. Please put up signs!

ay or do it alphabetically or something else
 problems with schedules that day. I also feel strongly that students taking AP classes and have summer reading that there be contact befo
on when assigning class schedules. My daughter had to have her's changed 4 times before she got into the correct math class....scheduling
unication at the first table we started at for registration. I was very unclear about the entire registration process therefore making it take mu
ME.ALL ENTRIES TO STUDENTS RECORDS SHOULD BE IN A TIMELY FASHION AND ACCURATE. MINE IS STILL WRONG!!!!!!!!!!
 ctual day so that we can fill out the forms before we come in
 know that this is hard on the staff/volunteers running it but I was late to work and didn't even finish the process, meaning that I would hav
Parent Survey
My student's counselors have met with my student when a meeting was
requested.
                                                Response      Response
Answer Options                                   Percent       Count
Strongly Agree                                    14.9%          51
Agree                                             29.8%          102
Neutral                                           43.0%          147
Disagree                                          9.1%           31
Strongly Disagree                                 3.5%           12
                                         answered question           342
                                           skipped question           48
Parent Survey
My counselor has helped me understand district graduation requirements.

                                                  Response      Response
Answer Options                                     Percent       Count
Strongly Agree                                      7.4%           25
Agree                                               19.0%          64
Neutral                                             57.4%          193
Disagree                                            11.3%          38
Strongly Disagree                                   4.8%           16
                                          answered question            336
                                            skipped question            54
Parent Survey
My counselor is accessible and supportive of my student.

                                                   Response      Response
Answer Options                                      Percent       Count
Strongly Agree                                       13.8%          47
Agree                                                29.9%          102
Neutral                                              41.9%          143
Disagree                                             8.5%           29
Strongly Disagree                                    5.9%           20
                                            answered question           341
                                              skipped question           49
Parent Survey
What suggestions do you have to help us improve the services
provided by the counseling center?
                                                       Response
Answer Options                                          Count
                                                          160
                                answered question             160
                                  skipped question            230


Number        Response Date                          Response Text
          1                   09/03/2008 23:10:00    We have had only minimal contact thus far so I don't have any specifi
          2                   09/03/2008 23:10:00    I don't believe neither my 2 kids/students nor I have used the service
          3                   09/03/2008 23:10:00    everyone was excellent and helpful with the registration. My daughte
          4                   09/03/2008 23:25:00    more proactive outreach tio parebts even when there is no problem.
          5                   09/03/2008 23:25:00    We haven't engaged much with the counseling services yet. I've had
          6                   09/03/2008 23:26:00    Keep up the good work
          7                   09/03/2008 23:32:00    Uh, do we have a counselor? I haven't heard about it. (parent of a ne
          8                   09/03/2008 23:36:00    Meeting with parents and students before registration.
          9                   09/03/2008 23:36:00    Please send hoome the full new graduation requirements to the 8th g
         10                   09/03/2008 23:39:00    How do we know who the counselor is for our child? Guess this info i
         11                   09/03/2008 23:43:00    Perhaps a list of possible services or areas of expertise would help us
         12                   09/03/2008 23:47:00    I haven't had any experience with the counseling office except to be t
         13                   09/03/2008 23:48:00    I haven't met with the counselor yet, so perhaps filling this out is prem
         14                   09/03/2008 23:48:00    More counselors
         15                   09/03/2008 23:50:00    we have not used these service ,ub
         16                   09/03/2008 23:54:00    I get the feeling they are understaffed and unable to return calls for a
         17                   09/03/2008 23:56:00    be more friendly and accessible, the counselors need to set up aptme
         18                   09/03/2008 23:57:00    input from parents in choosing elecives
         19                   09/03/2008 23:57:00    I am not sure as to the reason that the respective counselor needs so
         20                   09/04/2008 00:00:00    schedule a mandatory meeting with the counselor at least once a yea
         21                   09/04/2008 00:01:00    I don't know anything about the counseling center-new to the school
         22                   09/04/2008 00:01:00    New student this year....have no experience by which to judge the co
         23                   09/04/2008 00:07:00    Actually getting information out as early as possible.
         24                   09/04/2008 00:08:00    I am going to ask my wife who my kid's counselor is.
         25                   09/04/2008 00:13:00    more contact w parents
         26                   09/04/2008 00:14:00    leave messages
         27                   09/04/2008 00:16:00    We have not met with the councilors yet.
         28                   09/05/2008 19:33:00    I'm not sure that our counselor is familiar with particular programs (i.
         29                   09/05/2008 19:34:00    Our suggestion is that the advisors be more adept at knowing what cl
         30                   09/05/2008 19:36:00    The counselor for my student has not and did not meet my expectatio
         31                   09/05/2008 19:41:00    My daughter is in 6th grade new and has not met with a counselor th
         32                   09/05/2008 19:44:00    Have couselors that have time and are willing to work with all student
         33                   09/05/2008 19:53:00    No matter what, it seems to take forever to get an appointment with
         34                   09/05/2008 19:54:00    I'm satisfied
         35                   09/05/2008 19:54:00    We have not had to use the counseling center.
         36                   09/05/2008 19:57:00    It would be great for parents to know more about all of the services p
37   09/05/2008 19:59:00   Haven't met with the counselor yet
38   09/05/2008 20:02:00   I've emailed and always have gotten a response.
39   09/05/2008 20:08:00   You need more counselors, but I realize there is no money. Somethin
40   09/05/2008 20:21:00   More accessibility. More information given to students. Alignment of
41   09/05/2008 20:22:00   Much improved from last year. I would like to see information on the
42   09/05/2008 20:34:00   What's the counseling center?
43   09/05/2008 20:35:00   I don't have any information regarding any of these questions. (Thoug
44   09/05/2008 20:39:00   I have not had any encounters as of yet with the counselors.
45   09/05/2008 20:44:00   How about looking at the paperwork and copies of transcripts that we
46   09/05/2008 20:46:00   I had an unpleasant experience the first week of school on the phone
47   09/05/2008 21:45:00   My student never got a 9th or 10th grade meeting to discuss a plan fo
48   09/05/2008 22:09:00   Mrs. Knopf was very helpful adjusting Gracie's elective.
49   09/05/2008 22:16:00   is there a written document that outlines requirements online and sho
50   09/05/2008 22:16:00   we haven't had contact with a counselor
51   09/05/2008 22:24:00   The process for add/drop was cunfusing. Use a green from and you d
52   09/05/2008 22:31:00   have never met with one - does not seem to be available for middle s
53   09/05/2008 22:32:00   We haven't used the counseling center yet. We look forward to your s
54   09/05/2008 23:09:00   Please get new counselors and more of them---they are rude, checke
55   09/05/2008 23:36:00   Better accessibility; clear initiation of meetings to ready students for c
56   09/06/2008 00:06:00   Ms. Knopf is fantastic. Perhaps a little more willingness to be of proa
57   09/06/2008 00:49:00   HAVE NOT USED THIS SERVICE SO I CAN NOT SAY
58   09/06/2008 02:48:00   Stay on top of seniors with scholarship info.
59   09/06/2008 02:50:00   My services have been helpful; thanks for the great job.
60   09/06/2008 03:00:00   Allow students to see all available courses by each period of the day,
61   09/06/2008 03:59:00   I don't really know about the counseling center so perahps communic
62   09/06/2008 04:11:00   I think there should be 3 councelors, not 2. It isn't always easy to rea
63   09/06/2008 04:20:00   Counselors should make an effort to answer parent questions and fac
64   09/06/2008 13:02:00   I have found my emails responded to quickly. I have not needed an a
65   09/06/2008 13:46:00   Perhaps the counselors could introduce themselves in a newsletter an
66   09/06/2008 13:49:00   More communication with new students
67   09/06/2008 14:19:00   My student's counselor was not available during the first week of scho
68   09/06/2008 16:28:00   Ms. Penley has been incredibly supportive and never makes my daugh
69   09/06/2008 16:33:00   schedule an annual meeting with the student in the first quarter of th
70   09/06/2008 16:53:00   My son is a sophomore. He hasn't contacted his counselor yet regardi
71   09/06/2008 17:23:00   We have not used the counseling center
72   09/06/2008 17:57:00   It was telling that at Back to School night this year several parents we
73   09/06/2008 19:22:00   I was impressed with the speed that Ms. Knopf returned my call and f
74   09/06/2008 20:04:00   My student is a 7th grader, so have not had much need for a counselo
75   09/06/2008 20:30:00   When schedule changes were proposed last year couselors directly lie
76   09/06/2008 23:12:00   I was surprised by my child's second schedule change this past Friday
77   09/06/2008 23:50:00   I don't understand why my child is registered for CU Succeed course.
78   09/07/2008 00:24:00   Make the counseling service actually available would help.
79   09/07/2008 02:45:00   My daughter is a 6th grader and I have not spoken with a counselor y
80   09/07/2008 04:17:00   Do middle school students have a counselor?
81   09/07/2008 11:17:00   See above.
82   09/07/2008 15:01:00   Have schedules emailed early to students so families can contact coun
83   09/07/2008 15:50:00   Mrs. Knopf was fantastic and truly advocated to make schedule chang
84   09/07/2008 19:20:00   I recommend that a routine meeting be scheduled with the student's
85   09/07/2008 19:45:00   I don't think i've had much contact, nor has my daughter.
 86   09/07/2008 23:01:00   I don't have any experience with the counseling center.
 87   09/07/2008 23:02:00   Our counselor blew us off when asked to help our student get into a x
 88   09/07/2008 23:32:00   Seems more contact with each student might be helpful. Also, my old
 89   09/08/2008 01:37:00   More availability during lunch and after school so students don't have
 90   09/08/2008 02:54:00   more drop-in office hours; email grad requirements to parents.
 91   09/08/2008 13:59:00   When attempting to get information about the college entry process,
 92   09/08/2008 14:20:00   We have not needed to deal with the couseling center yet.
 93   09/08/2008 14:22:00   I have never been contacted by my student's counselor
 94   09/08/2008 15:12:00   9th grade planning meeting with the student, parent invited, but com
 95   09/08/2008 20:54:00   As most counseling centers are, these wonderful ladies simply have to
 96   09/08/2008 21:31:00   Until this (senior) year, it has been hard to get in to see counselor. W
 97   09/08/2008 22:35:00   We were met with "you can't do that", when asking about changing c
 98   09/09/2008 13:01:00   Maureen Penley is a gift from God. No improvements needed!
 99   09/09/2008 19:03:00   The word among students is that the counselors are mean, so don't g
100   09/09/2008 19:47:00   We have not needed those services to date.
101   09/09/2008 21:07:00   My student is in 6th grade and we have not met the counselor
102   09/10/2008 04:58:00   the counselor was not able to meet with my student when needed- ho
103   09/10/2008 22:06:00   Mrs. Knopf and Mr. Castillo have been excellent to work with in the th
104   09/10/2008 23:27:00   Let these people do their jobs. I often see them doing other clerical th
105   09/11/2008 02:51:00   Maureen Penley is awesome!
106   09/11/2008 17:13:00   Perhaps they could be available during registration, to get to know wh
107   09/11/2008 17:31:00   more feedback and awareness if student is having problems. more in
108   09/11/2008 19:42:00   It's unfortunate that the 6th grade schedule change took place the 4t
109   09/12/2008 14:58:00   Do not fire or reduce the counseling staff! It was difficult this year fo
110   09/12/2008 15:45:00   Haven't met with one yet
111   09/12/2008 15:46:00   This seems to be a bit of a weak spot, especially for GT kids.
112   09/12/2008 15:47:00   child is a 6th grader - have not met with counselors yet
113   09/12/2008 15:49:00   Parent meeting to let us know what the graduation requirement are f
114   09/12/2008 15:52:00   My step daughter is in Argentina this semester. Her counselor/the sc
115   09/12/2008 15:53:00   Make sure counselors will support all students equally. Maybe you ne
116   09/12/2008 15:53:00   I have not yet had any contact with a school counselor, so I do not ha
117   09/12/2008 15:55:00   Offer more online couseling information and graduation requirements
118   09/12/2008 15:59:00   Our councelor was not able to answer questions about the schedule a
119   09/12/2008 16:00:00   I have encouraged my student's efforts to take independent initiatives
120   09/12/2008 16:02:00   Counselors need to communicate with parents in order to make sure
121   09/12/2008 16:13:00   haven't had to use this yet
122   09/12/2008 16:16:00   Volunteers to assist counselors field questions, help kids access colleg
123   09/12/2008 16:16:00   So far, these services have (for the most part) met my expectations.
124   09/12/2008 16:17:00   I want reasonable regular contract with counselor via email and some
125   09/12/2008 16:19:00   The response to my daughter for a major scheduling problem was ba
126   09/12/2008 16:21:00   When a student requests a change in his/her schedule, would it be to
127   09/12/2008 16:24:00   My impression of DSA's counseling office is one of misinformation and
128   09/12/2008 16:25:00   I am sorry but I don't know if my student has even met with the coun
129   09/12/2008 16:27:00   Counselor needs help with work load.
130   09/12/2008 16:49:00   My neutral vote is based on my not having contacted the counselor. I
131   09/12/2008 16:55:00   they should not make promises about classes and schedules that they
132   09/12/2008 16:59:00   meet with the students at least yearly to discuss future goals.
133   09/12/2008 17:01:00   I've only had one contact and there was an initial response but there
134   09/12/2008 17:08:00   The receptionist in the councelor's office was especially rude and both
135   09/12/2008 17:09:00   How do you find out who your counselor is?
136   09/12/2008 17:11:00   I have not met with any councelors. My son is in 8th grade this year.
137   09/12/2008 17:19:00   To my know edge, my student has not met with the counse or (Keybo
138   09/12/2008 17:23:00   I have never met the counselors and don't know what their role is. It
139   09/12/2008 17:25:00   Tana Knopf has been exceptionally responsive and helpful since regist
140   09/12/2008 17:43:00   My child is a 6th grader
141   09/12/2008 18:01:00   none
142   09/12/2008 18:04:00   Provide high school students with a graduation planning packet
143   09/12/2008 18:09:00   Be more responsive and polite to parents
144   09/12/2008 18:13:00   Our student is in Middle School so we have not needed the services o
145   09/12/2008 18:35:00   I think they need to take a good look at how DSA students are scoring
146   09/12/2008 19:17:00   Due to less need for disciplinary counseling at DSA and the need for q
147   09/12/2008 19:28:00   Have the student/parents meet with counselor for an interview of goa
148   09/12/2008 19:34:00   I have not found Ms Phoff very helpful with any problems we have ha
149   09/12/2008 19:37:00   More knowledge and understanding of the academic preferences of o
150   09/12/2008 19:56:00   Perhaps to hire at least one more person, even part-time. Their load
151   09/12/2008 20:48:00   I have the impression that counselors are generally rather condescend
152   09/12/2008 21:15:00   Have not used this service, student is in middle school however
153   09/12/2008 21:58:00   In working with the student during graduation and moving on to colle
154   09/12/2008 22:51:00   Add a third full time counseling staff, print out a copy of the list of the
155   09/13/2008 00:31:00   I have never met my daughters counselors
156   09/13/2008 01:16:00   A letter or email letting parents know who their child's counselor is, a
157   09/13/2008 02:10:00   have the counselors more available to help students with scheduling/c
158   09/13/2008 23:18:00   Our counselor has been totally useless. Every time out of the last 5 ti
159   09/14/2008 07:52:00   Reply to email sent by parents even if it is to confirm receipt of record
160   09/14/2008 17:13:00   I don't know the answers to the above questions re: counselor
 us far so I don't have any specific comments.
 ents nor I have used the services provided by the counseling center. Also, I have no idea what services the counseling center provides.
 ith the registration. My daughter couldn't register until the 2nd day of school. Everyone was great.
even when there is no problem.
 ounseling services yet. I've had discussions informally with Penly and she's great.

't heard about it. (parent of a new 7th grader)
efore registration.
uation requirements to the 8th grade partents, so we can plan for next year and discuss options with our children.
 s for our child? Guess this info is on the website. Does it change year to year? Perhaps have info on the counseling services at time of reg
areas of expertise would help us decide and connect if there are any issues.
e counseling office except to be told that no matter what my daughter could not get Spanish even though she came from a dual language sc
 so perhaps filling this out is premature.


 d and unable to return calls for appointments in a timely manner. I requested a a phone call to schedule a meeting about a week before sch
counselors need to set up aptments with students don't wait for students to set up aptments
es
he respective counselor needs so long as to return a message. A more timely feedback process would be appreciated.
 he counselor at least once a year
nseling center-new to the school so I would like more info about what the counselor does-
erience by which to judge the counseling questions yet.
 rly as possible.
 d's counselor is.


 yet.
miliar with particular programs (i.e. string instruments) at colleges.
e more adept at knowing what classes are needed for students bound for the top colleges so kids aren't ambushed with requirements their s
  and did not meet my expectation so my student is now seeing a different counselor
 has not met with a counselor that I know of.
 e willing to work with all students when help is needed.
ever to get an appointment with the counselor. There's always some conflicting event, which then moves into another event and it has, litera

ng center.
w more about all of the services provided and how our students can access those services.
 a response.
 ize there is no money. Something needs to be done to short out the class schedule development process. Kids don't know what classes the
 given to students. Alignment of advice with what is in the official documents. More knowledge of college requirements vs high school grad
uld like to see information on the changed graduation requirements: how, specifically, each major deals with the credit allocations to help st

 g any of these questions. (Though I do believe that in 7th grade, counselor response was cryptic and difficult when my student had a probl
yet with the counselors.
 and copies of transcripts that we provided in May to you? No one looked at it and even after I spoke to the teacher, she still hadn't looked
 rst week of school on the phone with our counselor. She was short and not willing to provide any extra information. I realize that they are
rade meeting to discuss a plan for his future or graduation requirements. Once he was in 11th grade, I called and requested a meeting. Th
  Gracie's elective.
 nes requirements online and shows how each student is satisfying the requirement? Also, I don'tunderstand how AP and X classes contribu
elor
ing. Use a green from and you do not get a return call from the counselor, but use a yellow from and you are able to make the desired chan
 eem to be available for middle school
er yet. We look forward to your services in the future however.
 of them---they are rude, checked out and petty.
 meetings to ready students for college; better attention to individual student's needs and abilities
e more willingness to be of proactive assistance on the part of the front-line desk area . . . ? One hates for one's request for a form to be
  CAN NOT SAY
 p info.
s for the great job.
urses by each period of the day, so that they are their parents are equipped with the best information for making course selection informatio
ing center so perahps communicating what it is and that is is available.
 not 2. It isn't always easy to reach the councelors as they are very busy.
answer parent questions and facilitate communication with admin when asked. There is an, "it's not my job" attitude.
  quickly. I have not needed an appointment.
ce themselves in a newsletter and explain how to reach them and what services are available. They are invisible to me at this point.
nts
able during the first week of school to help straighten out her junior year. This led to a lot of stress and I began to wonder why the couselo
 rtive and never makes my daughters feel rushed. We are so lucky to have her working with us especially during this incredibly difficult clas
 student in the first quarter of the year. Follow up with regular email contact 1xmonth (could be a form: How are you? Any problems?)
ntacted his counselor yet regarding graduation requirements or college options. Is it the student's responsibility to initiate a meeting with th
 ter
 ight this year several parents were surprised to hear that DSA has academic counselors. Their availability, expertise, responsibilities, and e
 Ms. Knopf returned my call and fixed a scheduling problem!
 ot had much need for a counselor yet.
 ed last year couselors directly lied and misled aboult requirement to those attending - as a back up to admin to win over the parent bidy. Th
 schedule change this past Friday. I would appreciated being consulted before a major schedule change occurs for my student.
 gistered for CU Succeed course. Why can't she be registered for a standard high school course?
available would help.
ve not spoken with a counselor yet. Not that I think I need to.
unselor?

ents so families can contact counselors to adjust schedules before registration
vocated to make schedule changes necessary for my student this fall.
be scheduled with the student's counselor at least twice a semester.
or has my daughter.
 counseling center.
 d to help our student get into a x class. While her response was quick, it was done in a manner as if to just brush the matter aside, insteado
nt might be helpful. Also, my older son had college and career counseling that was very structured and goal oriented and this was helpful. M
 er school so students don't have to miss classes to see their counselor.
  requirements to parents.
about the college entry process, was informed she was to busy with seniors.......That makes it very difficult to plan in advance......
  couseling center yet.
 tudent's counselor
 student, parent invited, but communication primarily between student and counselor.
e wonderful ladies simply have too many students to provide services, in addition to their other responsbilities. It is imperative that either th
ard to get in to see counselor. Would have liked more guidance earlier.
", when asking about changing classes. I didn't feel that there was any interest in making an effort to correct my child's schedule. We did g
No improvements needed!
  counselors are mean, so don't go to them for questions.
 o date.
 ve not met the counselor
with my student when needed- however- she was amazing at communicating with me via email and on the phone last spring and she did eve
n excellent to work with in the three years that our student has been enrolled at DSA (high school); hang on to them! I do not have persona
n see them doing other clerical things. Students need to have first college talk as freshmen not juniors.

 g registration, to get to know who supports the different grade levels, etc. I would also like an email communication about their services av
 ent is having problems. more initiation from counselors instead of parents regarding students, expectations, ways to help, before problem
hedule change took place the 4th week of school rather than within the regular first 2 weeks of school when the other students were having
staff! It was difficult this year for my student to wait until a counselor was available to address some serious scheduling issues, and when th

 , especially for GT kids.
with counselors yet
 he graduation requirement are for DPS. We have a middle school child I would like to know what to expect and how we are going to plan h
 semester. Her counselor/the school kept calling us in september to find out why she was not registered even though she planned this a ye
 students equally. Maybe you need more counselors. Is the work load toogreat to give each student enough help, especially juniorsand seni
  school counselor, so I do not have an opinion about these services.
 on and graduation requirements
 r questions about the schedule and what classes would be available until very late in the process. It would be nice if she knew earlier what
 ts to take independent initiatives regarding his academic planning. Mrs. Penley,however, has consistently ignored my student's attempts to
h parents in order to make sure that student isn't missing credits or is in need of any other type of assistance prior to graduation.

  uestions, help kids access college information, community service projects, etc. Schedules would obviously have to handled by the counselo
most part) met my expectations. I do, however take considerable exception to how the HS Physics course (now Physical Sciences) has been
  th counselor via email and some meetings to facilitate college search and app process.
  ajor scheduling problem was basically "too bad, it is the way it is." This is not what I expect from the counseling center.
   his/her schedule, would it be too much trouble to run that by the parents, especially if student has special needs?
 fice is one of misinformation and obfuscation. This has been true since I witnessed a counselor (no longer at DSA) told my (then) 12 year
 dent has even met with the counseling

 aving contacted the counselor. I have no basis to judge the counseling yet.
t classes and schedules that they cannot back up
y to discuss future goals.
was an initial response but there was no follow up with the my child or with me after that. It was a serious concern of mine but didn't seem
 ice was especially rude and bothered by my daughter's need to address a schedule change.
elor is?
 My son is in 8th grade this year. I do intend to meet with one soon though in terms of making the schedule more meaning for next semest
ot met with the counse or (Keyboard prob ems can't type ___)
 don't know what their role is. It would be nice for them to tell us how they can help our students and what they are there to do. Who are
 sponsive and helpful since registration.


 raduation planning packet
ents
   have not needed the services of most counselors. When we had some concerns last year about his learning style, the special ed. staff was
  at how DSA students are scoring on the ACT and SAT and what that means about the cirriculum at DSA, ie the math!
 seling at DSA and the need for quality college counseling, lay off one of the disciplinary counselord, using last hired, first fired cirteria.
counselor for an interview of goals etc. prior to registration - and let parents know the date as far ahead as possible.
 ul with any problems we have had with schedules, course work or graduation. I depend on other parents to give me information I need. S
of the academic preferences of out of state four year colleges. Just simply knowing what the minimal requirements for graduation from a DP
 son, even part-time. Their load is overwhelming.
   are generally rather condescending to the kids, and so they do not have open or comfortable enough communication to be helpful. I do th
  in middle school however
  aduation and moving on to college, the parent(s) also be involved.
  print out a copy of the list of the electives that are available each semester, and who is teaching them, on the school website, with updates
selors
  who their child's counselor is, and inviting contact
o help students with scheduling/colleges decisions. also have the counselors be knowledgeable about scholarships and other opportunities.
 s. Every time out of the last 5 times we have asked for assistance she either has not known anything and referred on or passed the buck in
 f it is to confirm receipt of records for example. Return phone messages more promptly.
 e questions re: counselor
Parent Survey
I believe the discipline practice at DSA is fair.

                                                       Response      Response
Answer Options                                          Percent       Count
Strongly Agree                                           11.0%          39
Agree                                                    47.6%          168
Neutral                                                  36.3%          128
Disagree                                                 3.1%           11
Strongly Disagree                                        2.0%            7
                                                answered question           353
                                                  skipped question           37
Parent Survey
I believe the DSA discipline policy is aligned with the district board policy.

                                                       Response        Response
Answer Options                                          Percent         Count
Strongly Agree                                           10.9%            38
Agree                                                    42.9%            150
Neutral                                                  43.7%            153
Disagree                                                 0.9%              3
Strongly Disagree                                        2.0%              7
                                               answered question              350
                                                 skipped question              40
Parent Survey
I would like more information regarding DSA's discipline practices and
policies.
                                                    Response      Response
Answer Options                                       Percent       Count
Strongly Agree                                        8.7%           31
Agree                                                 37.2%          132
Neutral                                               42.0%          149
Disagree                                              11.0%          39
Strongly Disagree                                     1.1%            4
                                            answered question            355
                                              skipped question            35
Parent Survey
I am familiar with restorative justice programs.

                                                    Response      Response
Answer Options                                       Percent       Count
Strongly Agree                                        8.7%           31
Agree                                                 26.6%          95
Neutral                                               19.9%          71
Disagree                                              36.1%          129
Strongly Disagree                                     8.7%           31
                                             answered question           357
                                               skipped question           33
Parent Survey
My student's performance schedule is exactly what I would expect from at an
Arts School.
                                                  Response      Response
Answer Options                                     Percent       Count
Strongly Agree                                      14.0%          49
Agree                                               56.1%          197
Neutral                                             21.1%          74
Disagree                                            6.8%           24
Strongly Disagree                                   2.6%            9
                                           answered question           351
                                             skipped question           39
Parent Survey
My student's performance schedule keeps them out too late at night.

                                                   Response      Response
Answer Options                                      Percent       Count
Strongly Agree                                       2.3%            8
Agree                                                13.8%          48
Neutral                                              37.5%          131
Disagree                                             38.1%          133
Strongly Disagree                                    9.2%           32
                                           answered question            349
                                             skipped question            41
Parent Survey
I would prefer shows to start at:

                                                 Response     Response
Answer Options                                    Percent      Count
                                    10/03/2008     19.9%         67
                                    10/03/2008     3.6%          12
                                    10/03/2008     34.5%         116
                                    10/03/2008     3.6%          12
                                    10/03/2008     42.3%         142
                                         answered question           336
                                           skipped question           54
Parent Survey
What suggestions do you have to improve the ticket sales
process at DSA?
                                                       Response
Answer Options                                          Count
                                                          120
                                answered question             120
                                  skipped question            270


Number        Response Date                          Response Text
          1                   09/03/2008 23:11:00    The new online system to purchase tickets is fab. We need to get ou
          2                   09/03/2008 23:12:00    The online ticket sales is great!
          3                   09/03/2008 23:31:00    Lower Prices
          4                   09/03/2008 23:37:00    I think online sales have been a great improvement
          5                   09/03/2008 23:38:00    None
          6                   09/03/2008 23:39:00    I think you all do a great job!
          7                   09/03/2008 23:42:00    lower price
          8                   09/03/2008 23:46:00    I usually do not know about performances because we are in VA and
          9                   09/03/2008 23:49:00    I just learned that we can buy them on line, which I think is a good id
         10                   09/03/2008 23:49:00    I haven't done it yet
         11                   09/03/2008 23:51:00    no experience with this yet.
         12                   09/04/2008 00:01:00    reminders of upcoming events - don't always remember to check the
         13                   09/04/2008 00:02:00    seems fine
         14                   09/04/2008 00:03:00    Again....as new student/parents, we have no exp.yet.
         15                   09/04/2008 00:06:00    posters/advertise at other schools, westword, coffee shops, etc
         16                   09/04/2008 00:08:00    Allow online purchase.
         17                   09/04/2008 00:09:00    I like the online process
         18                   09/04/2008 00:10:00    online
         19                   09/05/2008 19:45:00    Not sure. I'm a new parent; however, email marketing works for me.
         20                   09/05/2008 19:46:00    none
         21                   09/05/2008 19:55:00    put it on email and we can oder on line
         22                   09/05/2008 19:55:00    We have not had to use ticket sales yet.
         23                   09/05/2008 19:58:00    Where is the ticket turtleI bought my children ticket accounts-how do
         24                   09/05/2008 19:59:00    Allow the kids to go into other departments and invite/inform each ot
         25                   09/05/2008 20:00:00    Make it easier to use pre-purchased tix with the student ID. Also, the
         26                   09/05/2008 20:10:00    I would like a place for general comments: the DSA communication s
         27                   09/05/2008 20:21:00    1. Close out online sales at 3 or 3:30 PM the day of the show. 2. Prin
         28                   09/05/2008 20:22:00    it works fine online
         29                   09/05/2008 20:35:00    Keep using the Turtle!
         30                   09/05/2008 20:36:00    The ticket turtle process is outstanding. Don't change!
         31                   09/05/2008 20:46:00    We haven't received our student's performance schedule, except for t
         32                   09/05/2008 20:47:00    on-line
         33                   09/05/2008 20:47:00    Drop the price for adults. Can't afford it.
         34                   09/05/2008 20:53:00    I think Michelle did a great thing moving ticket sales online.
         35                   09/05/2008 21:57:00    the ticket process is easily accessible but there seem to be problems a
         36                   09/05/2008 22:11:00    I love the ticket turtle!
37   09/05/2008 22:25:00   Keep the online ticket purchase.
38   09/05/2008 22:33:00   As someone who has attended many events in the past, I find your pr
39   09/05/2008 23:38:00   None. You are doing a fantastic job!
40   09/06/2008 00:08:00   TicketTurtle is a blessing
41   09/06/2008 02:49:00   I have been very happy with the online ticket process.
42   09/06/2008 02:57:00   I would like shows to end by 8 p.m. on school nights. I like the idea o
43   09/06/2008 03:02:00   Ticket sales are fine.I do not know what you are talking about with qu
44   09/06/2008 04:04:00   While I realize the shows are fundraisers, the cost is very high (espec
45   09/06/2008 04:12:00   I think it works great
46   09/06/2008 06:20:00   you've already done it. You have made their student activity cards ac
47   09/06/2008 13:47:00   None, it's well done.
48   09/06/2008 14:23:00   Can't you invite some of theh Denver Post and Rocky Mtn News critics
49   09/06/2008 16:29:00   None-I think on-line sales is a great thing.
50   09/06/2008 16:34:00   More email notification
51   09/06/2008 16:54:00   No suggestions. I think it's just fine.
52   09/06/2008 17:24:00   It's fine.
53   09/06/2008 18:01:00   The process would be improved by earlier scheduling and notification
54   09/06/2008 19:23:00   I have used the Ticket Turtle and find it very convenient.
55   09/06/2008 20:05:00   Ticket turtle is very helpful.
56   09/06/2008 20:31:00   the online service is good - I think that it runs pretty well
57   09/06/2008 23:51:00   Electronic ticketing is MUCH better.
58   09/07/2008 02:46:00   too new to judge
59   09/07/2008 03:58:00   No new suggestions, but I'd like to say that the new system for using
60   09/07/2008 14:22:00   Turtle & the web site are great!
61   09/07/2008 19:47:00   I think the students enjoy the teasers. Can you film and email to pare
62   09/07/2008 23:02:00   Do you sell at the door? Is there a price difference?
63   09/07/2008 23:06:00   Like the onlline ticket sales. Thank you!
64   09/07/2008 23:33:00   None
65   09/08/2008 00:33:00   Are the different departments going to display their performance sche
66   09/08/2008 01:38:00   My student is not in a performing art.
67   09/08/2008 02:56:00   phone purchases available all day
68   09/08/2008 14:01:00   Make day of show ticket sales more stream lined. It takes way to lon
69   09/08/2008 14:21:00   I have not had the chance yet.
70   09/08/2008 15:13:00   A set student/child rate
71   09/08/2008 18:18:00   RE: question #21-- scheduling Dance performance for the weekend b
72   09/08/2008 19:54:00   more info
73   09/08/2008 21:00:00   The on-line purchasing ability was brillant and Michelle does an incred
74   09/09/2008 16:57:00   I think now that Ticket Turtle can supposedly handle the pre-purchase
75   09/09/2008 18:54:00   Local PBS, & NPR, CraigsList? On-line sources?
76   09/09/2008 21:09:00   I love the ticket turtle. It is easy to use and posts quickly.
77   09/10/2008 04:59:00   the new online system is great in my opinion - works better than callin
78   09/10/2008 22:22:00   Require students to attend performances in at least two different maj
79   09/10/2008 23:29:00   Figure a way for supporters to buy tickets or obtain tickets that they c
80   09/11/2008 17:15:00   Perhaps email announcements of upcoming events.
81   09/11/2008 17:34:00   i like the online process, would like a central, easy to find, schedule o
82   09/12/2008 15:01:00   don't know about ticket sales - but want to address question #21. I a
83   09/12/2008 15:46:00   The online system is great.
84   09/12/2008 15:47:00   Again, it's our first year. My student is in creative writing, so doesn't
85   09/12/2008 15:48:00   new 6th grader - no experience
 86   09/12/2008 15:50:00   I like the online ticket sales.
 87   09/12/2008 15:54:00   ONLINE HAS BEEN GREAT. REGARDING #22: SHOWS AND REHERSA
 88   09/12/2008 15:55:00   My daughter is a VA major and we are not really affected by performa
 89   09/12/2008 15:55:00   The on-line system is great.
 90   09/12/2008 16:02:00   I think the ticket sales process is great.
 91   09/12/2008 16:07:00   Show start time should be earlier and prices should be lowered so tha
 92   09/12/2008 16:14:00   my student is a new 6th grader, so we haven't run into this yet.
 93   09/12/2008 16:17:00   I think the online ticket sales is great and a very easy process.
 94   09/12/2008 16:21:00   I appreciate the online ticket sales.
 95   09/12/2008 16:26:00   None. I think the initiation of Ticket Turtle has been great.
 96   09/12/2008 16:27:00   CW student
 97   09/12/2008 16:28:00   An emphasis needs to be placed on advance notice and advance ticke
 98   09/12/2008 16:33:00   Online purchasing seems to work great!
 99   09/12/2008 16:53:00   The new online system is excellent.
100   09/12/2008 17:03:00   None. They work fine.
101   09/12/2008 17:03:00   like last year's process.
102   09/12/2008 17:21:00   Keep the on Iine process.
103   09/12/2008 18:05:00   none I think it is good although I have the liberty to stop during the d
104   09/12/2008 18:06:00   the new system is excellent.
105   09/12/2008 18:14:00   I liked that we could buy tickets at registration and use them during t
106   09/12/2008 19:31:00   I liked it last year on the internet.
107   09/12/2008 19:31:00   I have no idea of what DSA policies are.I would like written document
108   09/12/2008 19:35:00   Like it online
109   09/12/2008 19:57:00   At Back to School, it wasn't super clear how (or even whether we sho
110   09/12/2008 20:04:00   Make it quicker at the box office. When there are two activities on th
111   09/12/2008 20:49:00   NA
112   09/12/2008 22:01:00   Continue to buy last minute the day of the performance at ticket sales
113   09/13/2008 00:33:00   I haven't had to deal with that just yet
114   09/13/2008 02:12:00   i like ticket turtle. Also if the shows start earlier I couldn't get there th
115   09/13/2008 15:32:00   None, Creative Writing Department is woefully represented in DSA ne
116   09/13/2008 23:13:00   advertise in Westword maybe
117   09/13/2008 23:20:00   None
118   09/14/2008 07:53:00   Provide more informaton and communication. I only learned after the
119   09/14/2008 17:14:00   ticket prices are too high
120   09/15/2008 04:41:00   I am impressed with the online process!
 ckets is fab. We need to get out the word about it.


 t improvement




ances because we are in VA and maybe if you blast and email to all majors awareness and attendance would increase.
on line, which I think is a good idea.


  always remember to check the calendar

 have no exp.yet.
 estword, coffee shops, etc




 , email marketing works for me. I'm happy to forward to my friends.

 ne
  et.
  children ticket accounts-how do I access them?
 ments and invite/inform each other of upcoming events and how to purchase tickets and invite to join. More personal invites to other depa
 ix with the student ID. Also, the box office should be open during ALL of their posted hours! We had many experiences last year when I ac
ments: the DSA communication system is very last minute. I have already cancelled airline tickets due to a last minute notification of an eve
 PM the day of the show. 2. Print out seat map for use by box office helpers. 3. Print out sheets with 'strip tickets' (6 06 8 per page) with b


  g. Don't change!
 rformance schedule, except for the one this fall. What performance schedule?

 d it.
 ing ticket sales online.
 but there seem to be problems at the box office when the ticket system isn't updated or there are double bookings for seats. I don't know i
 events in the past, I find your process very effective and easy to use.


ne ticket process.
on school nights. I like the idea of buying tickets on line. Cut out the intermissions so we could end shows sooner. Also, have parent meeting
hat you are talking about with questions 17. to 20.???? Need more explanation prior to these questions.
sers, the cost is very high (especially for a family of five!) And, when the concerts are mandatory (for vocal majors, at least) i.e. the Staff Sh

de their student activity cards accessible with Ticket Turtle. Last year I could not use the performances I had purchased for my student on

 Post and Rocky Mtn News critics to attend? I bet they would write up impressive critiques. How about getting the City of Denver to use so
hing.




arlier scheduling and notification of dates and availability of tickets. I find myself checking that section of the website almost daily when I h
d it very convenient.

at it runs pretty well


ay that the new system for using student ID "punches" through Ticket Turtle is fantastic for purchasers and will also be a BIG help for those

 . Can you film and email to parents also? that might increase attendance.
rice difference?
 u!

 o display their performance schedules on their own web pages now that the website is different?


 tream lined. It takes way to long on the day of the show.


 performance for the weekend before Thanksgiving was a bad choice, especially with only 3 months notice and no recourse if missed (famil

 llant and Michelle does an incredible job of facilitating direct sells. The only way to improve ticket sales would be to optimize venue allocati
pposedly handle the pre-purchased shows, everything is great.
  sources?
 se and posts quickly.
 opinion - works better than calling in to someone
nces in at least two different majors (other than their own) or guest artist performances (one within their own major OK) each quarter as pa
ckets or obtain tickets that they can then sell to friends and interested people. Telling folks to 'check this web site' doesn't boost sales.
 oming events.
 central, easy to find, schedule of all the majors because it's usually too late before I realize a show was missed
ant to address question #21. I am disappointed about the apparent loss of opportunities for my 8th grade concert band student to participa

is in creative writing, so doesn't have performances
NG #22: SHOWS AND REHERSALS KEEP THE STUDENTS OUT LATE AND MAKES DOING HOMEWORK DIFFICULT. THERE NEEDS TO BE T
e not really affected by performance schedules.

at.
  prices should be lowered so that families with several children may attend. The cost is too high. We should be able to go at any time to bu
 e haven't run into this yet.
 and a very easy process.

Turtle has been great.

dvance notice and advance ticket sales. This would be a good project for the PTSO, the purpose being to increase awareness - school wide
at!




e the liberty to stop during the day others who can't do that may disagree

gistration and use them during the upcoming school year.

re.I would like written documentation on absentee policy etc. to review. I have no info to answer ticket sales question.

ar how (or even whether we should be) navigating this process
 en there are two activities on the same night, make sure there are signs so that people who don't need to wait in line, aren't.

of the performance at ticket sales. Ability for tickets to be picked up or will call.
et
 art earlier I couldn't get there that early due to work.
  woefully represented in DSA newsletter, in the hallways there are rarely if ever Creative Writing displays for example. CW when they do ha


nication. I only learned after the fact that I could purchase discounted tickets on the day of registration.

ss!

				
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