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					                   Project
        PROTECT
                      Debit & Credit Card Fraud
                  For Owners / Managers of Retail Outlets
  Police Officers will be meeting with your employees in an effort to make them more aware of
  the problems related to debit and credit card fraud and to elicit their co-operation in efforts
  to stop this type of fraud.

The police are seeking your assistance   • If you have any doubts, review                  Your co-operation and participation
in actively participating in this          your surveillance tapes to detect               in this project is very important. So
project through supervision of your        any unusual activity. It can show               is the trust in both customers and
employees and ensuring that your           how the new employee is doing                   employees. Rewards can be given to
customers are also comfortable             and additionally reveal if this new             employees who report information
in following the steps necessary           employee got hired for the purpose              concerning skimming, location of
when making a debit or credit card         of skimming cards.                              equipment, or information on persons
payment.                                 • Ensure that you receive proper                  engaged in this activity (e.g., Crime
                                           identification from all persons                 Stoppers).
INTEGRITY CHECKS                           applying for work and that you take             Information on this activity is
Regular and thorough integrity             the necessary steps to verify this              welcomed by the Police. Please
checks of the point of sale, pin           identification. Ask for and check                contact the Police Service in your
pad, key pad and other vulnerable          out references thoroughly. Many                 area and ask for the Fraud Unit,
areas within your premises must be         fraud artists use false identity and            Project Protect.
conducted by you.                          provide no references upon being
These checks will help detect any          hired. They then skim customer
unauthorized equipment or tampering        cards and quit the station. By                                Thank You
and will reduce the potential for          demanding verifiable references you                      for your co-operation!
installation of card skimming              can discourage most fraud artists, as
equipment.                                 their real identity, legitimate address
Integrity checks must be recorded. A       and other legitimate information
check list will be provided.               will be known.

SUPERVISION OF EMPLOYEES
Please ensure that all of your                         FOR MORE INFORMATION ON PROJECT PROTECT
employees, present and future,                             PLEASE CONTACT YOUR POLICE SERVICE:
                                                                                      SERVICE.
receive and are familiar with the
hand-out on “Project Protect”. This        Durham Regional ...................... 905-579-1520 .........................www.drps.ca
can ensure that they are aware of          Halton Regional ........................ 905-825-4777 ....................www.hrps.on.ca
the consequences of this crime and         Hamilton .................................. 905-546-4925 .... www.hamiltonpolice.on.ca
the various approaches a fraudster         Niagara Regional ...................... 905-688-4111 ......................www.nrps.com
may take.                                  O.P.P. .....................................1-888-310-1122 .............. www.gov.on.ca/opp
• If you notice unusual amounts of         Peel Regional ............................ 905-453-3311 ........... www.peelpolice.on.ca
  cash during a shift, rather than         Toronto ................................... 416-808-2222 ...... www.torontopolice.on.ca
  credit and debit transactions this       Waterloo Regional .................... 519-653-7700 ................... www.wrps.on.ca
  could signal that a dummy terminal       York Regional ........................1-866-876-5423 .......... www.police.york.on.ca
  may have been installed in your          Crime Stoppers ....................... 1-800-222-TIPS
  station.
                   Project
        PROTECT
                       Debit & Credit Card Fraud
                           For Employees of Retail Outlets
  Police Officers will be meeting with you and other employees in an effort to make you more
  aware of the problems related to debit and credit card fraud and to elicit your co-operation
  in efforts to stop this type of fraud.

WHY THIS MAY CONCERN YOU                      Fraud and Credit Card Forgery
• If you are a clerk or cashier working       and Conspiracy to Defraud                  • NEVER give out your phone
  in a place where purchases can be           the Public. All are indictable               number, last name, or home
  paid for by debit or credit card.           Criminal Offences.                           address.

  YOU may be approached by people             A conviction for these offences            • DO NOT be tempted by offers
  who will attempt to convince you to         can result in a fine and jail,               of large sums of money or
  participate in a fraud scheme by:           hurt your present and future                 bragging about easy cash.
                                              employment, and restrict your
  - Providing you with a device used          freedom to travel to other                 • NEVER tolerate any personal
    to record data on debit / credit          countries.                                   threats.
    cards; and/or,                                                                       • NOTIFY your employer.
  - Allowing them to install a device
    to record debit / credit card data.
                                          WHAT YOU NEED TO KNOW                          • NOTIFY police. Assistance
                                          • You take all the risks and the                 will be given to speak to a
                                            consequences. (Court, Jail, Criminal           “Project Protect” officer.
THE FRAUDSTER’S APPROACH                    Record.)
The Fraudster will:                                                                 Your co-operation and participation
                                          • Your honesty and integrity are
  - Conceal their true identity.            essential to maintain the respect of    in this project is very important. So
                                            your family, friends, and peers, as     is the trust in both customers and
  - Try to become your friend.              well as the trust of your present and   employees. Rewards can be given
                                            future employers.                       to persons who report information
  - Ask you to help them with their                                                 concerning skimming, location
    scam. They may even insist, if you                                              of equipment, or information on
    refuse.                                WHAT YOU SHOULD DO                       persons engaged in this activity.
  - Offer / promise you large amounts
    of money. Remember - False              • REFUSE to become involved
                                              in such a scheme.                     Information on this activity is
    promises are NEVER kept.                                                        welcomed by the Police. Please
  - Tell you there is no risk involved,     • RECORD as much informa-               contact the Police Service in your
    as no one will ever know what             tion as you can remember              area and ask for Fraud Unit, Project
    you have done. This is FALSE.             about the persons (physical           Protect* – OR – call Crime Stoppers
    Police and Financial Institution          description, licence plate            1-800-222-TIPS.
    Investigators will investigate            number).
    and will discover the roles of all      • STAY within view of the
    involved persons in the scam.             Security Cameras. Fraud                            Your co-operation
                                              artists may try to speak to you                     is appreciated!
  - Tell you that you will never be
    accused of fraud. This is FALSE.          in areas where they think they
    This activity includes offences of        cannot be recorded.                    *
                                                                                         (See other side for contact information)

				
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