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Corporate Accountancy document sample
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CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
CORPORATE ACCOUNTANCY SERVICES
BVPP/ Performance Indicator Target Actual Progress /
SMG Comments
st
87. SMG Closure of Accounts 2000/2001 By 31 August 2001
th
88. SMG Preparation of Revenue Budget 2002/2003 By 5 February 2002
th
89. SMG Preparation of Capital Budget 2002/2003 By 5 February 2002
90. % of Corporate monthly budget monitoring statements 100%
reported to Budget Committee in accordance with the
agreed timetable
91. SMG % of key financial claims and returns submitted by 90%
due date (see list below)
92. % of other financial claims and returns submitted by 75%
due date
93. % of grant claims amended at audit by more than 1% Less than 10%
94. % of District Audit report issues responded to 100% within 6 weeks
95. % of agreed actions arising from DA reports 100% within the current accounting
implemented period
st
96. Treasury Management Policy Statement prepared By 31 March 2001
and approved
97. SMG % of bank account reconciliations completed after 100% within 60 days – Apr to Jun
month end 100% within 30 days – Jul to Mar
98. SMG % of monthly VAT returns submitted within 10 days of 100%
month end
th
99. Submission of s350 assessment to Inland Revenue By 15 August 2001
100. Preparation of Partial Exemption computation By end of month following quarter end
(Jul, Oct, Jan, Apr)
Key Financial Claims and Returns
HRA Subsidy Revenue Outturn (RO)
Housing Benefit and Council Tax Benefit Subsidy Capital Outturn (CO)
VAT Capital Payments Return (CPR)
Sub-Contractors Tax Education s52
Revenue Estimates (RA) SRB
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
EDUCATION & LEISURE SUPPORT SERVICES
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
st
101. Closure of Service Revenue Accounts and By 31 July 2001
Reconciliation of Balance Sheet Accounts 2000/2001
102. % of budget monitoring statements prepared within 15 100%
working days of month end (Arts, Leisure & DSO)
103. % of budget monitoring statements prepared within 5 100%
working days of budget manager request. (Education)
104. % of monthly budget monitoring statements presented 100%
to Senior Management Group and Lead Member
105. % of budget monitoring statements issued to schools 90%
by the end of the following month in term time
Within 6 weeks of the following month in term time 100%
106. Number of school visits made 500 visits
107. % of insurance claims acknowledged within 5 working 85%
days
Within 15 working days 100%
108. % of insurance claims processed within 10 working 90%
days of receipt of necessary documentation.
Within 20 working days of receipt of necessary 100%
documentation
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
COMMUNITY AND SOCIAL SERVICES FINANCIAL SUPPORT
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
109. Closure of Accounts 00/01 July 2001
110. Preparation of Revenue Budget 2002/2003 November 2001
Submit budget, update database, initial queries
111. Preparation of Capital Budget 2002/2003 November 2001
Submit draft capital expenditure plans
112. % of budget monitoring statements prepared in 100%
accordance with the agreed timetable
113. % of budget monitoring statements presented to DMG 100%
and Lead Member in accordance with the agreed
timetable
114. % of grant claims – interim and final - submitted by 100%
the due date
115. % of grant claims amended at audit by more than 1% Less than 10%
116. % of statistical returns made by due date 75% by due date
100% within 1 month of due date
117. Implement new Carefirst client database Within agreed timetable
118. Produce management reports from client database In accordance with timetable
119. Maintain client database – Test and implement latest Within agreed deadline
versions of software
120. Financial advice (ad hoc) – Answer queries and offer Within 3 days for oral and 5 days for
advice written advice from date of request
121. Financial Advice (detailed) – Provide written advice Within agreed timescale set in
and statements conjunction with customer
122. Foster Care, After care, Independent Payments – 100% paid within 7 days of receipt of
processing of payments paperwork
123. Prompt banking of cheques and cash assists to 100% banked by following working day
maximise cash flow
124. Personal Allowance – Prompt payment to clients 85% processed within 5 days of
notification of benefit payment
100% within 7 days
125. % of debtor invoices / credit notes processed and 100%
forwarded to the Financial Support Group within 5
working days of receipt of request
126. DSS claim forms – SP1 forms to be submitted within 95% submitted within 28 days
28 days 100% submitted within 35 days
127. Prompt notification of Residents Savings balance 100% despatched within 5 days
128. Set up standing orders for client payments 80% within 1 week
100% within 2 weeks
129. Notification of Client Contributions – Prompt 100% notified with 1 week
notification to Area Teams
130. Complete financial assessments and notify service 100% notified within 1 week of receipt
user of charge of financial information
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
HOUSING SUPPORT SERVICES
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
st
131. Closure of Housing Revenue Account 2000/01 By 31 August 2001
st
132. Closure of Housing General Fund Accounts 2000/01 By 31 July 2001
and reconciliation of balance sheet accounts
th
133. Preparation of housing Revenue Account Budget By 9 February 2002
2002/03
134. % of Budget monitoring statements prepared within 100% from July 2001
10 working days of the month end (HRA, HGF, DSO)
135. % of Budget monitoring reports presented to Senior 100% from July 2001
Management Group and Lead Member
136. % of requests for debtor invoices/credit notes sent to 80%
FSG within 10 working days of receipt of all
necessary information
137. % of insurance claims acknowledged within 5 working 90%
days
138. % of insurance claims processed within 10 working 90%
days of receipt
139. Despatch of correspondence to instigate Right-to-Buy 90% within 5 working days
140. Variance at outturn from agreed Housing budget for Less than 2%
2001/02
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
DEVELOPMENT SERVICES ACCOUNTANCY TEAM
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
th
141. Closure of Service Revenue Accounts and By 13 July 2001
Reconciliation of Balance Sheet Accounts 2000/2001
142. % of budget monitoring statements prepared within 10 100% from Apr 2001
working days of the month end (Directorate & DSOs)
143. % of budget monitoring reports presented to Senior 100% from Apr 2001
Management Group and Lead Member (Directorate &
DSOs)
ENVIRONMENTAL SERVICES ACCOUNTANCY TEAM
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
th
144. Closure of Service Revenue Accounts and Reconciliation By 13 July 2001
of Balance Sheet Accounts 2000/2001
145. % of budget monitoring statements prepared within 10 100% from Apr 2001
working days of the month end (Directorate & DSOs)
146. % of budget monitoring reports presented to Senior 100% from Apr 2001
Management Group and Lead Member (Directorate &
DSOs)
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
PAYROLL AND PENSIONS CONTROL
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
147. Pay notes as a % of payslips produced 0.5%
148. % of pension new starter forms processed within 5 90%
working days of receipt of report or documents
(whichever is later)
149. % of payroll deductions paid on time and identifiable 100%
by recipient
150. Payslips processed per payroll FTE (processing staff 5260 per annum
only) – assuming 12 payslips per employee
regardless of payment frequency
151. Payroll staff (excluding management) per 1000 2.36
employees receiving payment in the period
PURCHASING
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
152. Number of line items processed per Purchasing 150
Assistant per day
153. % of purchase orders receipted within 7 days of 100%
delivery
154. % of line items created with a material (not text To achieve 50% by 31/3/02
based)
155. Purchasing savings in 2001/02 £250,000
156. % of requisitions converted to purchase orders 95% within 1 working day
100% within 2 working days
157. % of line items allocated to a contract 35%
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
CREDITOR PAYMENTS
BVPP/ Performance Indicator Target Actual Progress /
SMG Comments
158. BVPP % of creditors paid within 30 days of receipt of invoice 90%
159. % of CIS23 & CIS25 documents sent by due date 95%
160. % of payments by BACS 40%
161. Number of invoices input per FTE (including team 1350 per month
leader, excluding CIS officer)
DEBTOR INVOICING AND RECOVERY
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
162. SMG % of overall debt over 120 days old 30%
163. BVPP % variation in the value of outstanding debt over 30 5% reduction by 31-3-02
days old
st
164. Outstanding debt over 30 days old at 31 March 2002 Less than £8,800,000
165. Debt collected in current year as a % of debt raised in 90%
the year
166. Produce recommended list of write-offs to be charged By the end of Jun, Sep, Dec, Mar
to directorate budgets
167. % of debtor invoices issued from valid requisition 95% in 7 days
100% in 14 days
st
168. Outstanding debt over 120 days old at 31 March Less than £5,300,000
2002
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
AUDIT
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
169. SMG Achievement of annual audit plan 100% achievement of planned
programme for 2001/2002
170. SMG Achievement of chargeable days Average of 180 days per person
171. SMG Time taken to issue audit reports Draft reports issued within 10 working
days of completion of fieldwork.
Final reports issued within 10 working
days of management response to draft
report
172. % of recommendations implemented by client 90% acceptance and implementation of
recommendations
173. Level of customer satisfaction 100% satisfactory
90% good
174. Energy savings achieved Savings to exceed cost of Energy Audit
Team and annual savings target.
175. Reliance on Internal Audit by District Audit Approval of Internal Audit procedures
by District Audit in accordance with
Managed Audit status.
CORPORATE SERVICES
SERVICE PLAN - 2001/2002
FINANCE
REVENUES
BVPP/ Performance Indicator Target Actual Progress/
SMG Comments
176. BVPP % of Council Tax collected 96.1%
177. BVPP % of NNDR due for the year received by the Council 96.65%
178. BVPP Average cost of handling a housing benefit or Council £64.50
Tax benefit claim
179. BVPP Average time for processing new claims 36 days
180. BVPP Average time for processing notifications of changes 29 days
in circumstances
181. BVPP % of renewal claims processed on time 97.5%
182. BVPP % of cases for which the calculation of benefit due 91%
was correct based on a sample of cases
183. BVPP % of recoverable overpayments (excluding Council 86%
Tax benefit) that were recovered in the year
184. BVPP Satisfaction of clients 90%
185. BVPP Average time for processing new claims for Rent 35 days
Allowances
186. BVPP Average time for processing new claims for Council 30 days
Tax Benefit
187. BVPP % of new claims for Council Tax benefit dealt with 94.5%
within 14 days
188. BVPP % of successful claims for rent allowance paid within 94.5%
14 days or direct to landlords by the due date after the
start of the tenancy
189. BVPP Council Tax arrears collected as a % of the total 26.8%
amount due
190. BVPP Total number of people claiming benefit 34,000
191. BVPP Average cost of collecting Council Tax for each home £13.63
that has to pay
192. BVPP Amount of benefit overpaid as a % of the total 3.125%
benefits paid in the year
193. BVPP Number of overpayment cases where fraud was 325
identified
194. BVPP % of claims for receiving rent allowance processed 98.25%
without a break in payment
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