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CONTRACTOR SAFETY INDIAN OIL SAFETY MANAGEMENT SYSTEM SURAKSHA CONTRACTOR SAFETY by iwb17130

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									CONTRACTOR SAFETY




               INDIAN OIL SAFETY MANAGEMENT SYSTEM
                            [ SURAKSHA ]




                        CONTRACTOR SAFETY




                        ISMS STANDARD - 1010
                          First Edition, September 2007




                     INDIAN OIL CORPORATION LIMITED

                       REFINERIES HEAD OFFICE
                              SCOPE COMPLEX, CORE – 2,
                     7, INSTITUTIONAL AREA, LODHI ROAD,
                               NEW DELHI – 110 003




ISMS STANDARD-1010                                        Page 1 of 41
CONTRACTOR SAFETY




                                 ISMS STANDARD - 1010
                                  First Edition, September 2007




                                CONTRACTOR SAFETY

                                           IMPORTANT
     Mandatory requirements (or "must") are characterised by the word "SHALL" throughout the text.
     Advisory requirements or recommendations are indicated by the word "SHOULD."




                                         Prepared by :

                            COMMITTEE ON
                  STANDARDISATION OF SAFETY SYSTEMS



                          INDIAN OIL CORPORATION LIMITED
                                   REFINERIES HEAD OFFICE
                                  SCOPE COMPLEX, CORE – 2,
                              7, INSTITUTIONAL AREA, LODHI ROAD,
                                       NEW DELHI – 110 003




ISMS STANDARD-1010                                                 Page 2 of 41
CONTRACTOR SAFETY




                                       NOTES


        This document is prepared for use in the Indian Oil Corporation Limited,
        Refineries Division. This is the property of Indian Oil Corporation Limited,
        Refineries Division and shall not be reproduced or copied and loaned or
        exhibited to others without written consent from Executive Director
        (Operation), IOCL, Refineries Division, New Delhi.

        Though every effort has been made to assure the accuracy and reliability
        of data contained in this document, Committee hereby disclaims any
        liability or responsibility for loss / damage resulting from its use.

        This document is intended only to supplement and not replace the
        prevailing statutory requirements.




ISMS STANDARD-1010                                               Page 3 of 41
CONTRACTOR SAFETY


                                       PREFACE

          Over the years of operation, Refineries under the umbrella of Indian
          Oil Corporation Limited [i.e. IOCL], adopted variety of safety practices
          in line with the requirements of statutes imposed by the government
          from time to time, national / international norms & standards and
          safety management system. Based on the feed back from Safety
          Assessment Studies and some serious accidents that occurred in the
          recent past in IOCL Refineries, emphasized the need for the review of
          existing safety practices of IOCL Refineries.

          With this in view, it has been decided at IOCL, Head Office (H.O.) to
          standardize the key Safety Management System elements for the
          Refineries Division exploiting internal knowledge bank and resources.
          In accordance with this decision, a committee has been constituted by
          Executive Director (Operation), IOCL, H.O., for the said purpose under
          his convenership.

          The present document on “Contractor Safety”, prepared by the
          Committee on Standardisation of Safety Systems, is based on the
          various national and international codes, best practices prevailing in
          the IOCL Refineries and accumulated knowledge & experience of the
          members. Provisions of this standard if implemented objectively, will
          help in improving safety at workplaces and there by reducing the
          possibility of undesired incidents in IOCL, Refineries.

          No change in the standard is permitted at unit level. Suggestions for
          amendments / changes, if any, to this standard shall be addressed to:



                          The Executive Director (Operation),
                             Indian Oil Corporation Limited
                                  Refineries Head Office
                                Scope Complex, Core – 2,
                            7, Institutional Area, Lodhi Road,
                                   New Delhi – 110 003




ISMS STANDARD-1010                                               Page 4 of 41
CONTRACTOR SAFETY




                     COMMITTEE ON CONTRACTOR SAFETY

                                   LIST OF MEMBERS


      Sl.                                                                 Position in
                   Name              Designation          Location
      No.                                                                 Committee

       1.   Shri N. K. Bansal          ED (O)             R&P, H.O.       Convener

       2.   Shri S. K. Das        CM (QA & System)     Mathura Refinery    Member

       3.   Shri A. Chaudhuri           CPNM           Haldia Refinery     Member

       4.   Shri D. Chakraborty         CTSM           Barauni Refinery    Member

       5.   Shri Sunil Kumar          CM (F&S)         Gujarat Refinery    Member

     The committee expresses sincere gratitude to Shri A. Panda, GM (S&EP), H.O.,
     New Delhi for his immense support and guidance in formulating this standard. The
     committee also extends sincere thanks to Shri G. B. Tolmare, CM (SHE), C.O.,
     New Delhi for his contribution, involvement and sharing of knowledge & experience
     which has helped in framing the standard.




ISMS STANDARD-1010                                              Page 5 of 41
CONTRACTOR SAFETY


                                     CONTENTS

       SECTION                      ATTRIBUTE                         PAGE NO.
      1.0          Purpose                                                7
      2.0          Scope                                                  7
      3.0          Definitions & Abbreviations                            7
      4.0          Introduction                                           8
      5.0          Owner’s action to improve contractor safety            8
                   performance
             5.1   General management                                      8
             5.2   Owner’s commitment                                      9
             5.3   Owner’s commitment                                      9
             5.4   Contractor selection                                    9
             5.5   Pre-job meeting                                        10
             5.6   Training for contractor/ supervisors/ workmen          10
             5.7   Issue of gate pass                                     11
             5.8   General Safety Guidelines for contractor               11
             5.9   Safety Infringement system for contractor              15
            5.10   Provision of Safety Supervisor/ Safety Officer/        17
                   SHE Manager
            5.11   Monitoring of contractor’s safety performance          19
            5.12   Safety performance evaluation                          19
            5.13   Responsibilities of the Contractor Safety              19
                   Supervisor/ Officer/ SHE Manager
            5.14   Responsibilities of the Engineer-in-charge             20
            5.15   Responsibilities of the Refinery safety officer        21
      6.0          Contractor’s action to improve safety                  21
                   performance
             6.1   General management                                     21
             6.2   Compliance with IOCL’s safety requirements             22
      7.0          References                                             23
                   ANNEXURES                                              24
      1.           Contractor Safety Performance
      2.           Scaffold Checklist
      3.           Sample Tags for Scaffolds
      4.           Medical Fitness Certificate
      5.           Checklist for vehicles
      6.           Permission for construction of temporary store/
                   office/ shed
      7.           Contractor Monthly Safety Report
      8.           Infringement Report
      9.           Contractor Performance Evaluation




ISMS STANDARD-1010                                             Page 6 of 41
CONTRACTOR SAFETY


                                      CONTRACTOR SAFETY

1.0       Purpose

          The purpose of this standard is to establish, implement and execute a practical, sound and
          effective program for the prevention of incidents that cause or may cause injury to person
          or damage to property, as well as the assignment of specific responsibilities to Contractors,
          for program compliance. These safety requirements have been designed to assist all
          Contractors, their supervisors and workmen to identify, evaluate, and subsequently control
          various activities or conditions to reduce the possibility of any undesired incident within
          their respective areas of contract responsibility.

2.0       Scope:

          This standard is not a substitute of statutory requirement, GCC, SCC, prevailing safety
          regulations & norms of IOCL. This is to further reinforce the existing safety standards,
          which has to be followed by contractors/ consultants. This is also not possible to include all
          the safety standards of IOCL (RD) in this standard, relevant standard shall be made
          available by E-I-C as per requirement of contractual jobs.

          The contractor safety standard shall be considered minimum standards applied to all work
          performed inside the premises of Indian Oil Corporation, Refinery Division and/ or facilities.
          All Contractors are required to ensure that they and their employees, Sub-contractors,
          suppliers, vendors, and visitors, while on the job site, comply with the provisions of this
          standard.

3.0       Definitions & Abbreviations

      •   Owner: Any physical or legal person/entity of Indian Oil Corporation, refinery division
          (IOCL), for whom prescribed job is carried out. It shall also include owner's designated
          representative / consultant /nominee / agent, authorized from time to time to act for and on
          its behalf, for supervising / coordinating the activities of the contractor/ execution agency.

      •   Contractor / Executing Agency: A physical or legal person/ entity having contractual
          obligation with the owner for carrying out any job/ activity, and who deploys one or more
          worker on the site.

      •   Contractor Worker: It covers all workmen who are either self-employed or employed
          through contractor, the casual workers and includes contractor’s supervisor, working at a
          location / site employed directly by IOCL or through their contractor.

      •   Work station/ Work site: A place/unit where the job is carried out by contractor/ executing
          agency in specified manner with safety, during construction, maintenance phase or in
          operation phase.
      •   Consultant: Consultant is a physical or legal person/entity engaged by IOCL to provide the
          consultancy services for management of the contract on their behalf or as specified.

ISMS STANDARD-1010                                                       Page 7 of 41
CONTRACTOR SAFETY


      •   Designer: Designer is a physical or legal person / entity engaged by IOCL to provide
          design services of a work site.

      •   Owner's Representative / Engineer In Charge: The IOCL’s representative/ Engineer-in-
          charge is the one, who has been designated to manage the contract.

4.0       Introduction

          Petroleum Refining, storage/ handling, loading, unloading etc are inherently hazardous. A
          large number of contractor workforce is deployed to carry out construction, maintenance
          and other jobs. The analysis of the incidents in the Petroleum Sector indicates that a large
          number of incidents involved contractor workforce and have resulted in either casualty or
          injury, besides leading to property damage, operational interruptions and environmental
          degradation.

          In order to improve the level of safety compliance in oil installations, the contractor safety is
          of utmost importance and there is a need to institute a good contractor safety system.
          Benefits that come from a comprehensive and systematic safety program include the
          following:

             •   Safety and well being of contractor and IOCL employees are increased.
             •   Improved quality and productivity occur because a comprehensive contractor safety
                 program requires that workers be properly trained for their job tasks and familiar with
                 their job requirements.
             •   Fewer incidents result in less need for regulatory action and more controllable
                 project cost.
             •   The potential for damage to the company’s facility and the contractor’s equipment is
                 minimized.

          SAFETY WILL NOT BE SACRIFICED FOR PRODUCTION. Safety will be considered an
          integral part of quality control, cost reduction, and job efficiency. Every level of
          management and supervision shall be held accountable for the safety performance
          demonstrated by the employees under their supervision.

5.0       IOCL’s action to improve contractor safety performance

5.1       General Management

          The commitment to safety is to be emphasized by IOCL management & its employees
          through setting various standards, communicating it to all the contractors and the
          contractor workers and monitor the compliance of the safety standards of the refinery. To
          achieve a safe working system in the refinery, the management needs to ensure the
          following:

        • Setting the safety policy and standards.
        • Properly communicate the above to the contractors and their employees.
        • Selecting a qualified and skilled contractor for the concerned job.
        • Safety orientation to contractor and their employees, initial and refresher.
ISMS STANDARD-1010                                                 Page 8 of 41
CONTRACTOR SAFETY


          •   Tracking the safety performance of the contractor during course of the job.
          •   Evaluate the safety performance of the contractor, maintaining safety statistics and
              consider it in future contracts.
          •   Nominating an Engineer-in-charge/ site in-charge to supervise and monitor
              contractor’s job.
          •   Depute a safety officer to regularly coordinate and time to time monitor & guide the
              contractor on safety issues.

      This standard shall be attached with each work order issued to contractor/ consultant.

5.2   IOCL’s commitment

      The commitment of owner starts with formulation of a safety policy and principal of the
      company. The policy may be a single corporate policy specific for the Refinery Division and
      should address safety, Health, Environment and Quality. The policy should be brief, simple,
      easy to understand and in both Hindi and English. The policy will be formulated by the
      S&EP department of RHQ through consultation with all refineries and should be signed by
      Director (Refineries). The policy to be reviewed every two years or if any need is felt in
      between and to be signed by Director (Refineries). The policy may be translated into local
      language, if needed.

      The above policy statement is to be properly communicated and well understood by the
      contactor and their workmen. The above to be attached with the tender papers.


5.3   Bid package/ Pre- bid safety meeting

      A pre-bid safety meeting shall be held with the contractor for bigger jobs (work order of Rs.
      Fifty lakhs or more) or in those jobs where hazard perception is high. All relevant safety
      standards required to be followed by the contractor to carry out a particular job should be
      attached with the tender papers. For example, if there is a building construction contract,
      copies of safety standards related to excavation, working at height, scaffolding, hot work
      etc. should be given to the contractor. In case the contractor has an own safety standard
      which further strengthens the safety performance of the job, may also be adopted in
      addition the IOCL’s own safety standard.

5.4   Contractor selection

      Selecting a qualified and skilled contractor is a major step toward obtaining safe contractor
      performance. Proper framing of the scope of work, pre-qualification criteria, special contract
      requirement, experience profile of the contractor and its workmen/ supervisors etc is
      essential for proper selection of a contractor.

      The contractor’s safety standard can be judged by the following attributes:

      • The contractor’s safety commitment, as demonstrated by its own safety programs
        supported by their top management.
     • Experience profile of the contractor, its supervisor and workmen.
ISMS STANDARD-1010                                                 Page 9 of 41
CONTRACTOR SAFETY


      •   Past safety performance of the contractor as can be evaluated through old data tracking
          or through documentary evidence submitted by the contractor such as Accident data,
          Near-Miss data, safety violation during the job, system of safety training, hazard
          identification and mitigation plan, safety meeting, safety promotion program, safety
          enforcement and disciplinary action plan, safety standard available with contractor for
          similar jobs etc.
      •   Availability of safety equipment/ appliances with the contractor.
      •   Availability of qualified and skilled safety personnel with the contractor to monitor safety
          performance during the progress of the job.
      •   The safety information checklist to be furnished by a contractor to owner, which will help
          owner to evaluate the effectiveness of contractor safety program is enclosed as
          Annexure- 1.
      •   In addition to fulfilling the statutory requirements on safety, health & environment and
          refinery safety standards, the contractor should submit their plan to meet the owner’s
          expectation.

5.5   Pre-job meeting

      After the contract has been awarded, a pre-job meeting with the contractor is essential to
      emphasize and reiterate the safety requirements/ procedures/ standards etc of the refinery
      which has otherwise also been included in the tender papers. The discussion is more
      important as the group carrying out the job may not be same who prepared the bid or
      attended the pre-bid meeting. This meeting shall be attended by safety officer of Refinery,
      who has to coordinate with the contractor safety. The topics for pre-job meeting will consist
      of atleast the following:

      •   To provide specific information to contractors and make workers aware on the hazards
          associated with job assigned.
      •   To provide information about Risk Mitigation measures available at the place of work.
      •   To provide the contractor with information on refinery’s Safety Plan & Regulations,
          Emergency Management Plan, lockout/ tag out procedure, confined space entry, work
          permit system, excavation/ trench permit system etc.
      •   To specify rules (e.g. for security including access arrangements) and safety rules such
          as fire protection, first aid arrangements, Work Permit systems etc.
      •   To provide comprehensive list of statutory regulations / standards and specification, to
          be complied with during execution of contract.

5.6   Safety training for contractor/ supervisors/ workmen

      Before start of any job, all the contractor personnel must be trained before issuing a
      permanent entry pass for working inside the refinery premises. The content of the training
      program may include the following:

      •   Safety Regulations/ General Loss Control Rules of the refinery.
      •   Use of PPEs in general and any special PPE specific for a particular job.
      •   Emergency preparedness plans including evacuation plan
      •   Fire Order of Refinery and Emergency communication procedure

ISMS STANDARD-1010                                                   Page 10 of 41
CONTRACTOR SAFETY


      •   Safety standards and procedures relevant for carrying out the high risk jobs.
      •   Special precaution specific for a particular site based on its hazard perception.
      •   Hands on training for use of fire extinguisher & PPE.

      The effectiveness of the training should be judged through a interview. Only those who
      performs to the satisfaction of interviewee should be allowed entry inside the refinery.

      This training is meant to make contractor and their employees familiar with existing safety
      practices of refinery and this does not exempt contractors from responsibility to impart job
      specific safety training to their employees.

5.7   Issue of gate pass

      Issue of gate pass is more of a security issue than a safety issue. However, this system
      can also be used effectively for safety interventions. Following may be adopted to use the
      gate pass for safety controls:

      •   A photo gate pass should be issued for contractors/ supervisors/ workmen. Photo gate
          pass will contain identification marks and can be referred for future administrative
          controls.
      •   After imparting safety trainings, the gate passes will be stamped as ‘Safety Training
          given’ or separate Safety Training card shall be issued to each contractor/ consultant
          and their employees. No contractor and their employees shall be allowed to enter
          inside the refinery for carrying out jobs unless the safety briefing has been given to
          them and stamping of gate pass / Safety training certificate has been issued to them.

          The validity of such “Safety Training card” shall be maximum 1 year.

5.8   General Safety Guidelines for Contractors

5.8.1 SMOKING AND CARRYING OF MATCHES / LIGHTERS

      Smoking is prohibited inside refinery except in authorized smoking booths. Carrying of
      matches, lighter, and any other source of ignition inside refinery is prohibited.

5.8.2 BATTERY OPERATED AND ELECTRICAL ITEMS

      Non-intrinsically, battery operated items e.g. flashlights, mobile phone, pagers, cameras
      etc. are not permitted inside Refinery. Electrically operated tools & equipment should be
      suitable for use as per the area classification. Non explosion proof or non-intrinsically-safe
      equipment shall not be used without a hot work permit. (Refer Standard on Work Permit
      System).

5.8.3 HOUSEKEEPING

      The contractor shall maintain a high level of housekeeping at all times. The work site,
      contractor’s office and yard within refinery premises shall be kept clean and tidy so as not

ISMS STANDARD-1010                                                   Page 11 of 41
CONTRACTOR SAFETY


     to create unsafe condition, health or fire hazard. Cleaning of the work area at the end of the
     day and upon completion of work is a part of the job.
     Wherever possible, the contractor’s work area shall be fenced. Unnecessary materials,
     used catalyst, rags etc. shall not be piled or stored on the site unless written approval is
     obtained from the area in-charge.

5.8.4 SCAFFOLDING

     All scaffolds shall be erected by trained and experienced personnel and shall conform to
     requirements of IOCL (RD) Standard on “Scaffold Safety”. The scaffold checklist
     (Annexure-2) shall be duly filled and signed before using the scaffold. Makeshift scaffolds
     shall not be used even for a short duration. (Ex. using a drum, single plank on pipes). The
     sample tags used for certification of scaffolds as it enclosed as Annexure-3 . All workers,
     who has to work at a height of 2.0M and above shall have medical fitness certificate, the
     format for same is enclosed as Annexure-4 .

5.8.5 HANDLING AND STORING HAZARDOUS MATERIALS

     The contractor shall ensure that the Material Safety Data Sheet (MSDS) is available with
     any hazardous material brought into refinery premises by the contractor. Only trained and
     experienced personnel equipped with proper PPE shall handle such material (See IOCL
     (RD) standard on “Storage & Handling of Chemicals”).

5.8.6 USE OF RADIOACTIVE MATERIAL

     Only authorized personnel shall handle radioactive material. All radiation works shall be
     covered under “Radiation Permit” as per IOCL (RD) Standard on “Work Permit System”.
     Following are some basic rules given for easy reference:

     •      The ionizing radiation source shall not be left unattended.
     •      Radiation film and Dose Meter shall be used.
     •      The exposure area shall be clearly identified, barricaded by rope or other effective
            means and radiation warning signs posted.
     •      Contractor shall coordinate with Inspection Dept. to ensure that, the Dose Rate at
            the barricade does not exceed 0.75 milirems per hour.

5.8.7 WORK PERMIT SYSTEM

     All works in refinery premises shall be covered under “Permit to Work System” such as cold
     work, hot work, excavation, work at height, radiation, entry into confined space & electrical
     isolation and enegisation as per IOCL (RD) standard of “Work Permit System”

     For critical activities inside refinery following IOCL (RD) standards shall be followed:

      S.N WORK                                                   NAME OF IOCL (RD)
                                                                 STANDARDS
      1.  EXCAVATION                                             SAFETY DURING EXCAVATION
      2.  HOT WORK / ENTRY OF VEHICLES IN                        SAFETY DURING HOT WORK
ISMS STANDARD-1010                                                 Page 12 of 41
CONTRACTOR SAFETY


            OPERATIONAL AREAS
      3.    ENTRY INTO CONFINED SPACE                            CONFINED SPACE ENTRY
      4.    WORK AT HEIGHT                                       WORK AT HEIGHT
      5.    SCAFFOLDING                                          SCAFFOLD SAFETY
      6.    STORAGE & HANDLING OF CHEMICALS                      SAFE STORAGE & HANDLING
                                                                 OF CHEMICALS

5.8.8 PERSONAL PROTECTIVE EQUIPMENT (PPE):

     Use of Safety Helmet, Safety shoe, Hand gloves and Boiler suit (coverall) shall be
     mandatory for all contractor employees while working inside refinery.

     All persons working at height (at a height of 2M or above from ground level/ floor level on
     temporary facility or permanent facility, not meant for safe execution of assigned work)
     shall use full body harness with lanyard, suitable fall arrester. Safety net shall be used as
     listed in “Work at Height” permit. All Persons, working at height shall have medical
     Certificate for the job in format enclosed as Annexure-4.

     All other PPE shall be as recommended in “Work Permit ”

     All PPE shall be IS / CE marked or shall have approval from equivalent international
     agency and shall be maintained in good condition to give desired level of protection to
     wearer. PPE of contractor workmen shall be of same quality as of any refinery employees.
     To maintain the standard it is desirable that the broad specification of PPE with contractor
     should be similar to those used by refineries and refinery should also be made available
     the names of registered vendors (in refineries) to contractors for particular PPE in order to
     get good quality PPE.

     The Safety Helmet used by contractor shall be DARK YELLOW in colour with name of
     contractor mentioned in front portion. All safety helmets shall have chin strap.

     The Boiler suit of contractor shall be made of cotton, dark navy blue in color. The name of
     the contractor shall be mentioned in back of coverall in yellow colour (letter size: Minimum
     4-5 inch).

     Control on PPE: The samples of PPE to be used by contractor at site shall be submitted to
     nominated safety officer of IOCL for their approval. On approval, the safety officer will
     retain the sample. The same PPE (Make/Brand, approval and colour) shall be used by
     contractor at worksite through out the job. Any change of model of PPE from the sample
     shall be considered as Safety violation and may lead to infringement. On completion of
     work, the sample shall be returned to the contractor.

5.8.9 TRAFFIC SAFETY

     All vehicles (including cranes, fork lift, hydra etc.) required to be brought inside Refinery by
     contractor shall be checked in prescribed form (Annexure-5) by contractor and shall
     submit report to E-I-C with request to issued pass for entry of vehicle. Use of approved type
     of Spark arrester in exhaust pipe of vehicle is prerequisite for entry in refinery premises. All
ISMS STANDARD-1010                                                  Page 13 of 41
CONTRACTOR SAFETY


     conditions mentioned in the checklist must be complied. Such certificate can be verified by
     executing dept, area in-charge, and officers of F&S Dept. or any authorized person from
     Refinery management. The deviation in compliance shall be considered as safety violation.

     The above requirement will be in addition to statutory requirements of valid testing
     certificate of all lifting machines of competent authority and fitness certificate by RTO.

     No transportation of passenger shall be carried out on vehicles, not authorized for the
     purpose by RTO. Such as mobile cranes, hydra cranes forklift, etc. Normally tractors
     should not be allowed to enter inside refinery, except in exceptional cases with due check
     and approval from HOD of concerned dept. In no case tractor or its trolley shall be used for
     transportation of passengers inside refinery.

     No vehicle shall enter in operational areas of refinery without “Hot Work Permit”. No vehicle
     shall be parked in front of emergency equipment such as fire hydrants, fire alarm point, and
     foam pourer inlet etc., entrance of operational units / facilities or in “No Parking Area”.

     The maximum speed of vehicles in refinery is 25 KMPH. All traffic instruction displayed in
     refinery shall be followed by the driver of vehicle. Any deviation from set procedure shall be
     treated as Safety violation.

5.8.10 CONSTRUCTION OF TEMPORARY SHED/ OFFICE BUILDING

     No temporary shed/ office building/ store shall be made by contractor inside refinery unless
     the approval has been obtained by the contractor in prescribed form (Annexure-6) from
     competent authority. Such permission shall be registered in Fire Station.

5.8.11 LIFTING MACHINE, TOOLS, TACKLES

     All lifting machines (cranes, forklifts, elevators, hydra cranes etc.), lifting tools and tackles
     (includes slings, chain pulley blocks, wire rope, chains, shackles hooks etc.) brought inside
     refinery by contractor shall have identification marks, SWL displayed on equipment and
     certified by the competent authority (As per Factory Act and Rules made their under). All
     lifting equipment shall be exposed to “Pre-use check” before use every time. Pre-use check
     must include checking of all critical controls such as brake, limit switches, interlock, warning
     devices etc. Contractor shall maintain record of pre-use check at site.

     All lifting machines, lifting tools and tackles shall be removed from the serviced before
     expiry of testing date. Visual inspection of such equipment shall also be carried out
     regularly to look for deformation/ physical damage and the defective equipment shall be
     removed after such observations.

     All cranes operators, rigger shall be trained and certified for the purpose. The area below
     crane boom shall be barricaded when lifting is being made and it shall be ensured that no
     person shall come under suspended load at any given time. When cranes are used in
     night, there shall be adequate illumination and the crane operator and rigger shall wear
     fluorescent and light reflective jackets.

ISMS STANDARD-1010                                                   Page 14 of 41
CONTRACTOR SAFETY


      No cranes shall left unattended with hanging load and on completion of work, the boom/ jib
      of the crane may be brought down and kept in horizontal condition.

      No crane including hydra crane shall be allowed to move on road with suspended load.

5.8.12 SAFETY MEETING

      Weekly safety meeting shall held in the office of Refinery Safety Officer on stipulated time,
      which shall be attended by SHE Manager /Safety officer/ Safety Supervisor of each
      contractor. The Safety issues and observations at each site shall be discussed in meeting
      and recorded by Refinery Safety officer.

5.8.13 REPORTING OF ACCIDENT/ NEARMISS/ FIRE /EXPLOSION

      Contractor shall report all cases of injury (including first aid) and Near miss incident to the
      engineer in-charge and nominated safety officer of IOCL immediately after the incident. He
      will also help the Safety officer to carry out the investigation & analysis and make available
      their employees for interrogation.

      All contractors shall have fully equipped first aid box at site of work. He is required to have
      a first aider at site, if recommended by E-I-C or safety officer of IOCL, however this shall be
      mandatory for a contract of value Rs. 1.0 Crore and above. He will also display telephone
      number of Ambulance services at site.

      All incidents of fire/explosion shall be immediately informed to Fire station Control through
      telephone or fire alarm point. The person at site will try to extinguish the fire using fire-
      fighting facility at site. All must follow the fire order of Refinery. Telephone number of Fire
      station Control room must be displayed at site.

5.8.14 MONTHLY SAFETY REPORT BY CONTRACTOR:

      All contractors or their manager / representative for contract value of Rs. 5.00 lakhs and
      above or where the job is of critical nature (high risk), irrespective of any value shall submit
      Monthly Safety Report to E-I-C and concerned Safety officer by 5th of following month. The
      report shall be hand delivered by the contractor’s representative. The criticality of job shall
      be decided by E-I-C on advise of Safety officer. The format for report is enclosed as
      Annexure-7.

5.9   Safety infringement system for contractors

      All contractors and their employees working in IOCL Refinery shall comply with the
      requirements of safety norms of refinery and IOCL (RD) safety standard. Violation of the
      Safety norms will be dealt according to penalty system for contractors. Infringement report
      (Annexure- 8) can be issued by executing Dept., Area in-charge, Officers of F&S Dept. or
      any other officer authorized by Refinery management for the purpose. E-I-C shall ensure
      that the penalty amount has been deducted from the running/ final bill of contractor.
      Finance Dept. shall keep a check to ensure the compliance.

ISMS STANDARD-1010                                                   Page 15 of 41
CONTRACTOR SAFETY


     MINOR AND MAJOR SHE VIOLATION

     The penalty system is divided into two categories, Minor and Major. (Refinery Safety officer
     shall decide about the minor or major safety violations, based of potential risk for those
     violations, which are not listed below).

     A.       MINOR SAFETY VIOLATION (Examples)

          •    Not wearing / improper wearing of personal protective equipment (PPE) at work site
               or use of substandard PPE
          •    Minor traffic violation (wrong parking, over speeding)
          •    Blocking access of emergency equipment or exits.
          •    Using unapproved scaffolding.
          •    Using grinder without wheel guard
          •    Taking electrical connection without using ELCB.
          •    Using damaged welding cable, faulty joints in cable
          •    Non-use of flash back arrester in oxy acetylene cutting set
          •    Working at height without valid “Medical Certificate”
          •    Non availability of standby person on man way during entry into confined space
          •    Abuse of safety equipment/ facility including use of firewater for purpose other than
               fire fighting/ work permit condition compliance.
          •    Not responding to emergency sirens as per work permit condition/ emergency
               handling procedure.
          •    None reporting of near-miss incident.
          •    Persons working under suspended load in barricaded area
          •    Cranes moving on road with suspended load.
          •    Working overhead on road/ pathway without barricading
          •    Dumping excavated earth on edge of excavation
          •    Mishandling of gas cylinders

     B.       MAJOR SAFETY VIOLATION (Examples)

          •    Smoking in the non-smoking areas, carrying matches or lighter.
          •    Working without valid work permit.
          •    Not wearing proper breathing apparatus, if instructed.
          •    Not providing shoring for the excavations.
          •    Not providing fire extinguisher for hot work.
          •    Repeating minor violations more than twice.
          •    Major traffic violation.
          •    Use of non testing/ certified lifting machine, tools and tackles
          •    Found guilty negligent driving resulting in a vehicle accident (No injury).
          •    Entry of vehicle in operational area without permit.
          •    Not complying with written instruction on the work permit
          •    Use of substandard scaffold (such as substandard platform in terms of access,
               guard rail, toe guard& gaps on platform surface, non-use of soleplate/base plate,
               sagging scaffold etc.)

ISMS STANDARD-1010                                                  Page 16 of 41
CONTRACTOR SAFETY


          •   Use of above 24V light fittings in confined space without approval and special
              precaution
          •   Tempering with existing operational facility.
          •   Use of ordinary electric equipment/ fittings in hazardous area
          •   Use of ordinary torches, cellular phone, camera or any other battery operated
              equipment, which has been prohibited.
          •   Non-reporting of accident, fire and/or explosion and property damage incident.

5.9.1 PROVISION OF INFRINGEMENT FOR NON COMPLIANCE OF SAFETY, HEALTH &
      ENVIRONEMENT NORMS

       The contractor has to take full precautions to implement all provisions of Health, Safety &
       Environment requirements of the Corporation. In case of non-compliance of Health, Safety
       & Environment requirements and procedure, the following penalties shall be imposed on
       the contractor by the owner and shall be removed from his running/ final bill. The penalty
       can be imposed by E-I-C/ Area in-charge/ Officers from F&S dept. or any officer authorized
       by the refinery management for the purpose.

A.     Minor safety violation of applicable Health, Safety & Environment related Rules,
       Regulations and norms a penalty of Rs.5,000/- (Rs. Five thousand only).

B.     Major safety violation of applicable Health, Safety & Environment related Rules,
       Regulations and norms a penalty of Rs.20,000/- (Rs. Twenty thousand only).

C.     Above violations resulting in

     o Any physical injury, a penalty of 0.50% of contract value (Maximum of Rs. 2, 00,000/- (Rs.
       Two lakhs only) per injury in addition of above penalty for safety violation.

     o Fatal Accident, a penalty of 1.0% of contract value (Maximum of Rs. 10, 00,000/- (Rs. Ten
       lakhs only) per fatality in addition of above penalty for safety violation.

       In order to have effective compliance of above provision, contractor shall take an insurance
       policy with a view to cover themselves against the above penalties and the contractor shall
       submit a copy of the policy to E-I-C before taking possession at site.

5.10. Provision Of Safety Supervisor / Safety Officer/ SHE Manager

       All contractor shall have safety supervisors / safety officers, except for the non critical jobs
       of contract value Rs. 1,00,000/- (Rs. One lakh only) such as grass cutting, general
       housekeeping.

     The contractor of contract value of Above 1 lakh and up to 5.0 lakhs shall be job
     supervisor, who will be trained by F&S Dept of Refinery. The supervisor must be literate
     and should communicate well. For this purpose he will be he will be deputed at F&S Dept.
     of Refinery for period of minimum 2 weeks. F&S Dept can extend training up to 4 weeks,
     depending upon the performance of supervisor or may even disqualify them. F&S Dept.
     shall also issue a certificate to the trained personal.
ISMS STANDARD-1010                                             Page 17 of 41
CONTRACTOR SAFETY



     For contract value of Over 5.0 Lakhs onward the provision of safety professional shall be
     as follows. Safety supervisor shall be minimum intermediate with good communication skill
     and shall be able to read and understand English. He shall have experience as Safety
     Supervisor or above for a period of minimum 1 year. The requirement of experience period
     can be reduced by F&S Dept. depending upon his performance during interview by F&S
     Dept of Refinery.

     All Safety Officer/ Safety Manager of contractor shall have Diploma in Industrial Safety from
     recognized institute & good communication skill. Safety Officer shall have minimum 2 years
     experience in similar jobs and Safety Manager minimum 5 years.

     Contract Value in   Requirement of             Requirement of          Requirement of
     Rs.                 Safety Manager             Safety Officer          Safety Supervisor
     Above Rs. 5. Lakhs          Nil                         Nil                     1
     and upto Rs.10
     lakhs
     Above Rs.10 lakhs           Nil                         Nil                      2
     and upto Rs.25
     lakhs
     Above Rs.25 lakhs           Nil                          1                       2
     and upto Rs.50
     lakhs
     Above Rs.50 lakhs           Nil                          1                       3
     and upto Rs.1.0
     Crore
     Above Rs.1Crore             Nil                          1                       4
     and upto Rs.5 Crore
     Above Rs.5 Crore            Nil                          2                       4
     and upto Rs.10
     Crore
     Above Rs.10 Crore            1                           2                       4
     and upto Rs.25
     Crore
     Above Rs.25 Crore            1                           3                       5
     and upto Rs.50
     Crore
     Above Rs.50 Crore            1                           4                       6
     and upto Rs.100
     Crore
     Above Rs.100 Crore           1                           5                       8
     and upto Rs. 200
     Crore

     The requirement of Safety professional for contract value above Rs. 200.00 Crores shall be
     indicated separately in contract.


ISMS STANDARD-1010                                                 Page 18 of 41
CONTRACTOR SAFETY


5.11   Monitoring of contractor’s safety performance

       The safety performance of the contractor should be monitored by the EIC/ site engineer/
       the executor/ permit issuing authority/ Fire & Safety persons from time to time. Any
       deviation from safety angle should be corrected immediately. Incase of violation of safety
       system fine/ punishment to be imposed on the contractor.

       All good and poor safety performance of the contractor should be recorded e.g. if the
       contractor has taken any extraordinary step to protect his employees/ IOCL’s property, the
       same to be kept on record. Similarly any safety lapse on the part of contractor e.g. injury to
       any employees, incident of fire, fine for any safety violation, substandard working condition
       reported should also be kept on record.

5.12   Safety performance evaluation

       Each completed contractor project should be reviewed for not only for the quality of the
       work, adherence to the schedule, and cost but also for the effectiveness of the contractor’s
       safety program. The overall assessment will be used for future contract line up. Credit
       should be given to the contractor future bids for demonstration of good safety standards.
       Similar poor safety performance should also go against the contractor in future bids. Such
       observations/ records shall be maintained by E-I-C. The record of area in-charge and
       concerned safety officer shall be contacted and their views shall be recorded by E-I-C
       before issuing a Safety Certificate to Contractor. The performance evaluation of the
       contractor will be done based on the format given in Annexure-9.

5.13   Responsibilities of the Contractor Safety Officer
       The duties & responsibilities of the Safety Officer should include:
       •   To assess the hazards associated with jobs in consultation with all concerned and
           establish safe working procedure including identification of the escape routes.
       •   To establish a written record of factors which can cause injuries and illnesses.
       •   To undertake routine/ surprise inspections of all work sites and identify unsafe
           conditions & practices, if any. Check for compliance of the safety practices being
           followed with approved HSE Plan.
       •   To investigate promptly the incidents (including near-miss) in order to advise corrective
           and/ or preventive action.
       •   To maintain statistical information for use in analyzing all phases of incidents and
           events involving contract personnel.
       •   To provide the means for complying with the reporting requirements for occupational
           injuries and illnesses.
       •   To check whether the proposed working arrangements are safe and satisfactory,
           particularly at the interface between the contractors’ planned work and IOCL’s existing
           facilities.
       •   To communicate to the Contractor the imposed restrictions which may affect the work/
           personnel such as the temporary closure of a corridor or electrical isolation of
           equipment.
       •   To review and monitor the contractor's adherence to approved HSE plan and all
           applicable environmental, health, and safety requirements.
ISMS STANDARD-1010                                                   Page 19 of 41
CONTRACTOR SAFETY


       •   To ensure that Consultant, Contractor’s Managers, Supervisors and workmen at all
           levels (who will plan, monitor, oversee and carry out the work) undergo Health, Safety
           and Environmental training in their respective responsibilities with respect to conducting
           work safely and with due regard for the protection of the environment.
       •   To identify areas of operations where specialized training is required to deal with
           potential dangers.
       •   To document and to bring to the attention of plant Supervisor and Contractor any non-
           compliance/violation of the safety norms against approved safety and health plan or
           safety and health requirements and also raise these issues in the Safety Committee
           Meetings.
       •   To take part in Tool Box Meetings at random and to ensure maintenance of records.
       •   To attend weekly meeting with Refinery Safety Officer with their weekly safety
           performance and submit action plan / status of recorded points of last meeting and
           discuss the safety, health and environment issues at work site of contractor.
       •   To get assessed the health of equipment /appliances of contractor before they begin the
           job. The thorough assessment shall be done for all such equipment/ appliances before
           first use and at regular interval to ensure that their health is okay and statutory
           requirements are complied. The example as s below:-

                 Health of all lifting machine (cranes, derrick, forklifts etc.), tools and tackles and
                 their test certificate.
                 Health of gas cylinders and their test certificate. No cylinder shall be allowed to
                 enter without a test certificate.
                 Adequacy and health of Scaffolding materials.
                 Health of portable machines/ tools such as grinding machine and hand tools
                 Health of welding machine, other machines and IC engine,
                 Standard and health of Electric equipments, cables, protective devices
                 Standard and health of battery operated equipment with their certificate
                 Health assessment check certificate of all contractor vehicles and fitness
                 certificate of RTO for each heavy vehicles and tractor, if entry allowed.
                 Safety items such as materials for barricading & shoring, gas testing equipment,
                 instruction boards, flash back arrester, fire proof cloths, including PPE
                 (Adequacy, quality and certification)

5.14   Responsibilities of the Engineer-in-charge

       The duties & responsibilities of engineer-in-charge shall include:

       •   To ensure that all Contract requirements including Health, Safety, and Environment &
           Security are complied with.
       •   To ensure that contractor workforce deployed is adequately qualified, trained and in
           state of health to commensurate with the requirements of the job.
       •   To ensure that the Tools / Tackles and Machinery being used are properly tested and
           are in sound working conditions and necessary resources proposed for providing safe
           place of work and necessary PPE are being used.
       •   To take the required necessary corrective action immediately upon noticing or receipt of
           a report on noncompliance or any such condition which poses a threat to health, safety

ISMS STANDARD-1010                                                    Page 20 of 41
CONTRACTOR SAFETY


              or environment. If during the course of execution of the contract, any situation of non-
              compliance with the contractor's safety and health plan are noticed / reported, the same
              will be taken up with the contractor for correction. In the event of repeated non-
              compliance, suitable action to be initiated as per the contract.
          •   To ensure that the incidents are reported to all concerned within stipulated time frame.
          •   To ensure submission of a plan for safe working (Method Statement) from contractor
              and approval of the same by competent person / department.
          •   To ensure availability of all the documentation needed for the execution of contract.
          •   To ensure that the quality controls have been maintained during fabrication/erection and
              all jobs required for safe commissioning have been carried out.
          •   To ensure safe dismantling of all temporary facilities/connections put up by the
              contractor, after completion of work.
          •   To compile a report on the safety performance (at the conclusion of each contract or
              periodically such as annually for renewable and long-term contracts), which is to be
              considered in future when selecting contractors. See Annexure-9.
          •   To ensure that the Consultant, contractor and sub-contractor employ designate qualified
              & trained Safety Engineer / Officer commensurate with requirement of the job.
          •   Attending the toolbox meeting frequently.
          •   To coordinate with refinery safety officer to ensure that all the safety requirements are
              complied by contractor.

5.15      Responsibility of Refinery Safety Officer:

      •   To approve the sample of PPE of contractor, before beginning of job and preserve the
          approved sample till the job completed.
      •   To carry out random safety inspection of work site and record deviation from set safety
          procedure and take corrective/ punitive action.
      •   To coordinate for safety orientation training of contractor and their employees.
      •   To review the safety plan submitted by contractor.
      •   To select the safety professionals of contractor based on their bio-data, experience and
          interview. Only selected candidate will be appointed/ deputed by contractor at work site.
      •   To coordinate weekly meeting with all safety professionals of contractor and discuss the
          safety issues.
      •   To review the safety plan of contractor. This will include Job Safety Analysis for all critical
          activity. The JSA shall be specific to each job, depending on site condition.
      •   To review the monthly safety performance report of contractor and guide them for
          improvement in safety performance.
      •   To monitor the safety compliance of contractor on regular basis and appraise inform E-I-C
          time to time on compliance of safety norms.

6.0       Contractor’s action to improve safety performance

6.1       General Management

          In addition to the various initiatives taken by IOCL to improve the safety performance of
          contractor’s work, the commitment of the contractor’s management to safety is critical


ISMS STANDARD-1010                                                      Page 21 of 41
CONTRACTOR SAFETY


      because each contractor is in the best position to know how to attain improved safety
      performance.

      The contractor’s management needs to ensure the following:

      •   Have safety management systems including line management accountability.
                o Stewardship of safety performance.
                o Incident information openly shared with IOCL and own employees.
                o Lessons learned used to improve future performance.

      •   Ensure each own employee is trained to perform his/her job safely.
      •   Ensure each own employee is instructed and understands known hazards related to job
          and process, the applicable safe work practices and the applicable provisions of the
          emergency action plan.
      •   Ensure that each own employee follows the applicable safety rules and safe work
          practices of the facility.
                 o Assess performance.
                 o Provide feedback.
                 o Intervene when appropriate.

      •   Inform the EIC/ Site in-charge of any unique hazards associated with contractor's work.
      •   All contractor employees are expected to:
                 o Work safely each day, avoiding undesirable incidents, injuries, and
                     occupational illnesses.
                 o Take the initiative to stop observed unsafe acts by others.
                 o Comply with applicable safety standards, procedures, and rules.
                 o Immediately report any injury or occupational illness or unsafe condition.
                 o Follow incident reporting and investigation procedures.

6.2   Compliance with IOCL’s safety requirements

      The contractor’s ability to meet or exceed the safety expectations of IOCL as mentioned in
      section 5.0 through 5.11 is extremely important to achieve the safety objectives set by
      IOCL w.r.t. contractor’s safety. A general guideline to accomplish the above are as under:

      •   All contractor personnel must attend the safety orientation program of the refinery
          before entry to work place.
      •   Prior to start of job, the contractor or its representative must attend the pre-job start
          meeting to understand the various safety requirements of the job, the permit systems
          required for the job, emergency response & handling system etc.
      •   Must ensure that all the tools and tackles used are properly tested and certified and
          produce the same to the EIC/ site engineer before start of job.
      •   Must ensure that all the manpower engaged is properly trained for the particular job to
          be carried out under contractual agreement.
      •   To ensure strict compliance with work permit system by carrying out work only with
          appropriate work permits and after ensuring that all safety precautions / conditions in
          the permit are complied with and closing the same after job completion.

ISMS STANDARD-1010                                                 Page 22 of 41
CONTRACTOR SAFETY


          •   To take immediate action to correct any violation of safety rules observed or reported.
          •   To ensure that the workers likely to be exposed to hazardous chemicals/materials have
              access to appropriate Material Safety Data Sheets (MSDS), wherever applicable, and
              provide necessary mitigation measures.
          •   To ensure that appropriate warning signboards or tags are displayed.
          •   To ensure that workers have proper training for their job assignments, including use of
              appropriate PPE and first aid fire fighting equipment.
          •   To comply with all applicable safety and health standards, rules, regulations and orders
              issued by competent authority pertaining to the assigned activities.
          •   To ensure that sick and/or injured workers receive appropriate first aid and/or medical
              attention.
          •   To report each incident and/or injury in accordance with established procedures and
              assist in investigation.
          •   To take necessary action for correction of any unsafe act / condition at the workplace.
              However, in case the same is outside the limits of authority, it should be reported to
              IOCL’s Engineer-in-charge immediately.
          •   To conduct daily inspections to ensure compliance with safety standards, codes,
              regulations, rules and orders applicable to the work concerned.
          •   To ensure that workers under their supervision are aware of their responsibilities.
          •   To arrange daily tool box meeting and regular site safety meetings and maintain
              records.
          •   To attend training and ensure participation of his workers for training as per schedule
              arranged by IOCL and keeps him updated.
          •   To keep records of number of persons working at the site.
          •   To keep a constant liaison with Engineer-in-charge / IOCL representative on safety
              issues.
          •   To maintain accident & nearmiss record in a register and report it to the EIC.
          •   To ensure that only PPE of the approved type by IOCL is used at site.
          •   A separate Safety Officer should be assigned, where more than 100 workers are
              employed at site. For smaller jobs, the supervisor should assume the role of the safety
              officer also.
          •   Should ensure that the workers perform work safely as per the job requirement and
              instructions, inform all concerned regarding unsafe conditions/acts, wear PPE as
              stipulated and necessary for the job, inform promptly to their supervisor regarding all
              work related incidents resulting in personal injury, illness and/or property damage, take
              all necessary and appropriate safety precautions to protect themselves, other personnel
              and the environment.

7.0       References

      •   API recommended practice 2220, First edition, Sept, 1991
      •   OISD- GDN-207- Oct, 2002
      •   JEA contractor safe work practices manual- Feb, 2007
      •   Contractor safety manual, GlaxosmithKline, Revision-3, November, 2006
      •   Contractors responsibilities for safety, health, environmental, security, and traffic
          regulations- EXXON, Louisiana, July, 1999

ISMS STANDARD-1010                                                     Page 23 of 41
CONTRACTOR SAFETY



                                                                                             Annexure-1
                              INDIAN OIL CORPORATION LTD.
                                  ………………REFINERY

                         CONTRACTOR SAFETY PROGRAM CHECKLIST
            (Filled up Checklist to be submitted by contractors to IOCL during pre-bid request)

   1. Name of Contractor/ Agency:

   2. Address of Contractor/ Agency:


   3. Name of work / Project:

   4. Reference No.:


S.N                                 ITEM                                   YES      NO        NOT
                                                                                           APPLICABLE
    TRAINING
1.   Does the contractor ensure that all of its personnel are competent to
     perform the work required?
2.   Does the contractor ensure that newly assigned workers are
     directly supervised by a competent worker?
3.   Does the contractor ensure that the jobs requiring certification are
     performed by workers who possess appropriate documentation and
     certificate?
4.   Does the contractor provide training for their supervisors,
     engineers and managers to ensure that they are capable to
     administering the safety program?
5,   Is there a safety training plan for contractor employee?
6.   Does the training plan address
     Safety and health
     PPE including fall protection equipment
     Work Permit System
     Safety during excavation?
     Safety during work at height including scaffold?
     Safety during use of lifting machines, tools & tackles?
     Safety during hot work?
     Safety during radiography?
     Safety during entry and work in confined space?
     Housekeeping?
     Abrasive blasting & hydro blasting?
     Material Safety Data Sheet and Hazard communication program?
     Safety orientation?
     Fire Order and fire fighting ( Including hands on exercise)?
ISMS STANDARD-1010                                                         Page 24 of 41
CONTRACTOR SAFETY


      Emergency communication, evacuation plan, emergency response
      and emergency handling?
      Drug, alcohol and No Smoking policy?
      First aid and Cardiopulmonary resuscitation?
      Control of hazardous energy sources?
7.    Is there documentation on file to verify that the training has been
      completed?
8.    Dose the documentation include employees’ name, course date,
      instructor’s name, the length f the courses, and outlines or
      description of course content?
9.    Does the contractor require retraining or refresher training?
10.   Does the contractor expect the facility owner to provide assistance
      with the training?
      INCIDENT INVESTIGATION AND ANALYSIS
11.   Are all incident investigated to determine their cause, and is
      corrective action taken?
12.   Are all accidents, serious incidents including near-miss reported to
      the owner?
13.   Does the contractor have a written incident investigation
      procedure?
14.   Is a report completed for -
      Fatalities?
      Loss Time Accident?
      Vehicle accident?
      Equipment damage?
      Spills?
      Fire/ explosion?
      Near-miss
       Dangerous occurrence
15.    Does the incidents reported immediately to owner?
16.    Dose a safety committee assist in the investigation and follow-up?
17.    Does the supervisor, engineer and manager f contractor ensure that
       as a result of investigation, corrective action is taken?
      SAFETY RESPONSIBILITIES
18.    Has the safety representative have sufficient authority to
       implement change?
19.    Is the contractor management aware of its role in an effective
       safety program?
20.    Are the contractor employees aware of their roles in an effective
       program?
21.    Does the contractor have a disciplinary action program that
       includes safety and health issues, and is the program enforced?
22.    Does the contractor have a safety policy statement endorse by its
       top management? If yes, enclose a copy.
      SAFETY REVIEWS
23.    Does the contractor conduct ongoing safety inspection?

ISMS STANDARD-1010                                                           Page 25 of 41
CONTRACTOR SAFETY


24.   Does the contractor have a hazard identification program that
      allows employees to report substandard acts and/or conditions?
25.   Are inspection records kept on file, and are they available for
      review by the owner?
26.   Are concerns reviewed, and are corrective actions taken?
27.   Is there written evidence that concerns have been reviewed and
      corrective action have been taken?
28.   Is there a system to notify the owner of safety and health problems
      that are not created by the contractor but that could impact
      personnel at the site?
      EMERGENCY RESPONSE
29.   Are contractor’s employees aware of their role in case of an
      emergency?
30.   Will exit routes and “Assembly Point” where head count have to
      be performed be established at site before start of work?
31.   Do all employees receive emergency response training?
32.   Does contractor know how to report an emergency?
33.   Have instruction been given to heck wind direction in event of a
      fire or gas release and to evacuate upwind or crosswind?
34.   Will emergency telephone number be posted throughout the site?
35.   Will the contractor be involved in facility drill?
      JOB ANALYSIS AND OBSERVATION
36.   Are all critical jobs identified and analysed?
37.   Are the procedure for critical jobs written and reviewed with the
      contractor employees before the work begins?
38.   Are Job Safety Analysis of critical works are conducted?
39.   Are critical jobs observed and employees corrected / commanded
      through one to one communication?
      WORK PERMIT SYSTEM
40.   Does the contractor ensure that all Work Permit System is
      followed?
42.   Does the contractor conduct audits to verify that all work permit
      systems are followed, and is disciplinary action implemented in the
      event of noncompliance?
43.   Is there a method that allows contractor to provide the owner with
      feedback about the effectiveness of the permit system and the
      impact of the process on the performance of the work and on the
      contract?
      FIRST AID AND MEDICAL CARE
44.   Does the contractor have personal trained to administer first aid
      and cardiopulmonary resuscitation?
45.   Will adequate first aid materials be made at work site?
46.   Have the first aid kits been in line with the requirements of St.
      John Ambulance / Factories Act?
47.   Will arrangement be made with the owner, ambulance services,
      hospital or others to handle medical care ranging from first aid to
      life threatening illness or injury?
ISMS STANDARD-1010                                                          Page 26 of 41
CONTRACTOR SAFETY


48.  Does the contractor distribute prescription medications?
     PERSONAL PROTECTIVE EQUIPMENT {PPE}
49. Are all PPE used by contractor are IS/CE marked?
50. Are adequate PPE available at site?
51. Shall mandatory PPE such as Safety Helmet, Safety Shoe, Boiler
     suit, hand gloves and safety glass be made available to all
     employees before reporting to site?
52. Will the approved sample of PPE’s by Refinery Safety Officer
     shall only be used at work site?
53. Are specific rule developed and communicated concerning the
     proper use of PPE?
54. Has a checking/ testing and maintenance program been established
     to assure that PPE maintained in good condition?
55. Is the use of PPE enforced by contractor management?
    COMMUNICATIONS AND MEETING
56. Before a job begins, does the contractor hold a meeting to address
     safety issues?
57. Do the contractor supervisors mention safety as part of every work
     assignment?
58. Are tailgate meeting held? If they are, how long do they last, how
     often they held, and how effective are they?
59. Are the topics discussed during the meetings, names of those who
     attended, dates, any comments or concerns documented?
60. Are problems identified during tailgate meetings acted on by the
     contractor’s management?
61. Does the contractor make use of safety committee?
62. Does the contractor’s management actively demonstrate support
     for improved safety program?
63. Does the contractor’s management hold periodic meetings with the
     owner’s management specifically to discuss safety, health and job
     performance?
64. Are contractor’s employees able to communicate all safety and
     health problems to their management?
65. Isa meeting held with the contractor at the end of the project to
     review safety performance?
     SAFETY INCENTIVE
66. Does the contractor make use of safety incentive award program?
67. Does the incentive schemes are separate for individual as well as
     group?
68. Are contractor incentive programs effective in reducing
     occupational injuries and illness?
 NOTE: To be submitted by contractor for evaluation of their safety management system. All pages of this
document must be signed.

Signature of authorized signatory of contractor with rubber stamp:



ISMS STANDARD-1010                                                      Page 27 of 41
CONTRACTOR SAFETY


                                                                                                              Annexure-2
                                                                            Format No. IOCL/Name of Refinery/SS/02
                                               ________ REFINERY
                                           CHECK LIST FOR SCAFFOLD
        UNIT              LOCATION/                 DATE/                 TYPE OF               ERECTERED
                          EQUIPMENT               INSPECTED              SCAFFOLD                   BY


  Item                 Checkpoint                   Condition              Comments                Action
  Foundation           Firm and even
  Standards            Vertical
                       Staggered joints
                       Right spacing
                       Not damaged
  Ledgers              Level
                       Staggered joints
                       Not loose
                       Not damaged
  Transoms             Right spacing
                       Not loose
                       Right support
  Bracing Ties         None missing
                       Not loose
  Fittings             Right fitting
                       Not damaged
                       Check couplers
  Ladders              Proper angle
                       Right length
                       Properly secured
                       Separate landing
                       Right extension
  Guardrails           Right height
                       Right length
                       None missing
  Toe-boards
  Others

  General
  Comments

                         Contractor’s Supervisor/ Engineer                    Maintenance Engineer/
                                                                       Civil/ Mechanical/ Instrument Engr.
  Name
  Signature
  Date & Time
Scaffold shall be rechecked at an interval not exceeding seven days or just after any modification and repair or alteration and
also after any adverse weather condition.
Above signatories must approve any change made to the scaffold after signing this check list.




ISMS STANDARD-1010                                                                      Page 28 of 41
CONTRACTOR SAFETY


                                                                               Annexure-3

                              TAGS TO CERTIFY SCAFFOLDS:




          RED TAG                                     GREEN TAG
RED TAG (146mm X 80 mm X 1mm-thickness);- To be displayed by scaffold supervisor
after filling up the information on tag for all incomplete scaffold, scaffold under repair,
alteration , inspection, due for certification etc. –“Not fit for use”.
GREEN TAG (146mm X 80 mm X 1mm-thickness);- To be displayed after filling up
information and signing on tag. Display of tag indicates that scaffold is “Fit for use”.

ISMS STANDARD-1010                                            Page 29 of 41
CONTRACTOR SAFETY


                                                                                         Annexure-4


                                                         Format No.-IOCL/Name of Refinery/WH/04


                                 MEDICAL CERTIFICATE
Form for Medical Check Up for the Workman engaged by the Contractor (Working
at Heights)


Certified that I ___________________ have examined Shri ____________________Age
_________ who has signed below in my presence. The details of his examination as required are
given in the enclosed medical examination report. I certify that all clinical and pathological tests
were done in my hospital/dispensary under my instructions and I find him fit. General and physical
examinations of Shri ________________ do not reveal any abnormality. He does not suffer from
any acute / chronic skin disease or any contagious or infectious disease. He is medically fit to
work at height of 2.0 meters and more since he is free from Vertigo, Epilepsy or Fits, general
giddiness and height related disease. His B.P., Pulse, Eye sight etc. are normal.
In my opinion Shri ____________________ is physically and mentally fit for job in
_____________

_______________________
Signature of the workmen
Date: _____________________________


Signature and Rubber stamp of medical practitioner with name

Note: This certificate is to be given on the letter head of the registered medical practitioner who is
possessing allopathic qualification as recognized by the Indian medical council. Below the
signature, the rubber stamp of the medical practitioner should be affixed. Te letterhead normally
should contain the following:

1) Name of the Medical practitioner:
2) Qualifications:
3) Registration Number:
4) Designation:
4) Address:




ISMS STANDARD-1010                                                   Page 30 of 41
CONTRACTOR SAFETY


                                                                                          Annexure-5
            VEHICLE/EQUIPMENT SAFETY CERTIFICATE & CHECKLIST
(FRONT SIDE)

                           INDIAN OIL CORPORATION LTD
                                 …………………REFINERY
                        VEHICLE & EQUIPMENT CHECKING FORMAT

(To be filled and submitted by contractor to E-I-C along with request for entry
pass for their vehicles inside Refinery)
Date :                               No.
Name of contractor:                  W.O. No.
Type of Vehicle:                     Registration No. of Vehicle

Date of validity of RTO fitness             Date of validity of Insurance:
certificate (for heavy vehicles/
tractors etc.) :

Period for which entry is required:

Vehicle checked as per format by:

Signature with Name

NOTE:

   •    This format shall be filled after checking by contractor as per guidelines given in check-list.
   •    This format of checking shall be valid for maximum period of maximum 6 months form the
        date of checking. For further extension fresh format is to be filled up after checking and
        submitted to E-I-C.
   •    Contractor shall be responsible for checking and ensuring compliance of all the points,
        mentioned in the check-list.
   •    The officer form Executing Dept., Fire & Safety, Area in-charge or any person, authorised
        by refinery management can re-check the contract vehicle any time to check the
        compliance of check-list condition. Any deviation shall be considered as safety violation
        and penalty shall be imposed as per condition of contract.
   •    No one shall drive vehicle at a speed exceeding 25 KMPH inside refinery.
   •    No improvised arrangement shall be done for transportation of persons, except the
        passenger vehicle, authorised for the purpose.




ISMS STANDARD-1010                                                    Page 31 of 41
CONTRACTOR SAFETY


(BACK SIDE)



          SAFETY CHECK-LIFT FOR VEHCILES/ EQUIPMENT
 S.N ITEM       OK   NOT     S.N ITEM           OK               NOT
                     OK                                          OK
 1.    Fire                  11.   Fuel System
       Extinguisher
 2.    Exhaust System        12.   Engine
 3.    All lights            13.   Wind Shield
 4.    Reverse               14.   Foot Brake
       Beeper/ Horn
 5.    Revolving             15.   Parking Brake
       Beacon
 6.    Third Party           16.   Rear View Mirror
       Certificate for
       lifting machines
 7.    Tyres                 17.   Trailer Safety Chain
 8.    Battery               18.   Towing Coupling
 9.    Wiring                19.   Jack & Wheel
                                   Spanner
 10.   Grounding Wire/       20    Spark arrester
       chain


Remarks:




ISMS STANDARD-1010                               Page 32 of 41
CONTRACTOR SAFETY


                           SAFETY CHECKLIST REQUIREMENTS
 S.N             ITEM                                     REQUIREMENT

 1.    Fire Extinguisher         ISI marked , charged fire extinguisher with testing date and
                                 hydro-test date written over Fire Extinguisher

 2.    Exhaust System            Leak proof and no black smoke; fitted with approved type of
                                 spark arrestor

3.     All Lights                Operable and covered with standard lens (includes reverse
                                 and hazard lamps), not cracked or broken

 4.    Reverse Beeper/           Available in vehicles where driver cannot see the rear, horn
       Horn                      audible enough

 5.    Revolving Beacon          In heavy trucks, cranes, forklifts, etc.

 6.    Third Party Certificate   Valid certificate from approved third party for lifting
                                 appliances and PSV of compressors

 7.    Tyres                     Good condition, min. acceptable tread depth 1/8" (3 mm)

 8.    Battery                   Good condition, secured by clamp, terminals covered

 9.    Wiring                    Good condition, no damaged insulation

 10.   Grounding Wire/chain      For flammable carriers

 11.   Fuel System               Good condition and leak proof

 12.   Engine                    Good condition and leak proof

 13.   Wind Shield               Good condition having proper visibility, no cracks

 14.   Foot Brake                Operable and efficient

 15.   Parking Brake             Operable and efficient

 16.   Rear View Mirrors         Fitted and operable, no cracks

 17.   Trailer Safety Chain      Fitted and operable

 18.   Towing Coupling           Of approved type, in good condition


ISMS STANDARD-1010                                                     Page 33 of 41
CONTRACTOR SAFETY


 19.   Vehicle Jack    Good condition and operable

 20.   Wheel Spanner   Operable




ISMS STANDARD-1010                                   Page 34 of 41
CONTRACTOR SAFETY


                                                                                 Annexure-6
                                                       Format No. IOCL/Name of Refinery/TS/01
                         INDIAN OIL CORPORATION LTD.       Registration No.: TEMP/
                             __________ REFINERY
                                                           Period: FROM                  ……….
                                                           TO………
               PERMISSION FOR THE CONSTRUCTION             Previous Registration No (if any).
               OF TEMPORARY STORE/ OFFICE/ SHED
               INSIDE THE BATTERY AREA                     Registered by __________(Sign)
                                                           Name____________________
                                                           Date_______

  1.      NAME OF THE CONTRACTOR      :
  2.      WORK ORDER NO.              :
  3.      NAME OF THE JOB             :
  4.      LOCATION                    :
  5.      PURPOSE                          :
  6.      TYPE OF CONSTRUCTION        :
  7.      DURATION                    : FROM…………….. TO ………………..
  8.      REMARKS                     :




                                                                             (SITE ENGINEER)




  FORWARDED BY:


  (Concerned HOD)


  APPROVED BY


  Manager / HOD of concerned area


  Officer of F&S Dept.




ISMS STANDARD-1010                                         Page 35 of 41
CONTRACTOR SAFETY

    GENERAL INSTRUCTIONS:


    1.   Smoking is strictly prohibited inside Refinery except at authorized smoking booth, meant for the purpose.
    2.   No hot work is allowed inside refinery, except with an authorized “Hot Work Permit”.
    3.   Preparing tea / snacks is not allowed in temporary shed.
    4.   Temporary shed shall not be used for residential purpose.
    5.   Shed shall be temporary in nature and windows should be have glass shutter without curtain.
    6.   Initially this permission will be issued for period not exceeding three months and can be further extended for maximum
         3 months period further.
    7.   Display this permission in temporary office / shed.
    8.   Take permission for all jobs.
    9.   Demolish the temporary office / shed after completion of your work, clear the debris and level off the area. Failure to do
         so, IOCL reserves the right to do the job and deduct the cost of job with penalty from the final bill of contractor /
         consultant. The responsibility of compliance of this requirement will be with engineer in-charge of the job.
    10. Authorized officers of Refinery such as officer from permission issuing dept., executing dept, Fire & Safety Dept. etc.
        will check the premises time to time.
    11. Return all the Fire & Safety items issued to the contractor immediately on completion of work.
    12. After six months, permission will not be renewed. Fresh permission has to be made before the expiry of existing
        permission.
    13. This form shall be filled in triplicate. Original will be with contractor, 1st copy with F&S Dept. and 2nd copy with area
        in-charge.
    14. NOTE: - Following information shall be prominently displayed in front of the shed:


             •    Name of Agency             :
             •    Work Order No.-                     :
             •    Name of IOCL site engineer          :
             •    Registration No. of shed :
             •    Period of validity                  :
…………………………………………………………………………………………………………
                                         REQUEST FOR EXTENSION OF PERMISSION


FROM……………………TO……………………


APPLIED BY (SITE ENGINEER)


FORWARDED BY (Concerned HOD)


APPROVED BY (Manager / HOD of concerned area)


Officer of F&S Dept.

ISMS STANDARD-1010                                                                        Page 36 of 41
CONTRACTOR SAFETY


                                                                                           Annexure-7

                                INDIAN OIL CORPORATION LTD.
                                    ………………REFINERY

                        CONTRACTOR MONTHLY SAFETY REPORT

For (Month/Year)                           Name of Contractor/agency
Name of Contract/Project
         W.O.No.                      Date of commencement of work            Date of last accident

     Man Hours Worked                 This month      Cumulative (Total)       Since last accident


   1. DETAILS OF INCIDENTS/ SUBSTANDARD ACTS & CONDITIONS:

      Incident          This Month        Cumulative (Total)       Days Lost              Days Lost
                                                                 (This month)            (Cumulative)
No. of Minor Accident
No. of Lost Time
Accident
No. of Dangerous                                               Note- Incident of overturning of cranes/
Occurrences                                                    bursting of vessels etc.
No. of Near Miss                                                          -                      -
Incidents
Substandard                                                    Attach details of observations for this
Acts/Conditions                                                month
Observed
Safety Violations                                              No. of letter received from IOCL and
received (from IOCL)                                           attach compliance report of safety
                                                               violation.

   2. DETAILS OF ACCIDENTS/ NEARMISS INCIDENTS*:

Date & Time       Type of           Name of Employees Brief Description                Action
                  Incident                                                             Recommended




   3. DETAILS OF SAFETY VIOLATIONS*:

Date & Location              Brief Description        Name of employee               Action Taken
                                                         involved




ISMS STANDARD-1010                                                  Page 37 of 41
CONTRACTOR SAFETY



   4. DETAIL OF TOOL BOX MEETING/ SAFETY TRAINING*:

  Date     No. of Participants                 Topics                 Level of participation




   5. DETAIL OF SAFETY MEETINGS:

  Date     No. of Participants            Topics Discussed            Level of participation




   6. DETAIL OF SAFETY INSPECTION / AUDIT*:

  Date        Area/ Facility              Recommendations                 Action Taken




   7. Any other Health, Safety & Environmental Promotional Activity (During the month)*:

 Date                          Activity                             Remarks




* Attach separate sheets for further details

Signature of Contractor Manager /Representative:

Date:
Name :


Note: A copy of this report to be handed over to E-I-C and HOD (F&S) on or before 5th of
following month.




ISMS STANDARD-1010                                            Page 38 of 41
CONTRACTOR SAFETY


                                                                                        Annexure-8

                               INDIAN OIL CORPORATION LTD.
                                   ………………REFINERY
                                    INFRINGEMENT REPORT
Following safety violations by contractor and /or their employees was observed:

 S.N.                         DETAILS
1.         Date and Time of Observation
2.         Exact Location of Work
3.         Name of Contractor/ Agency
4.         Work Order No.
5.         Name of Supervisor at site
6.         Name of employee involved in unsafe
           act/practice
7.         Details of Safety Violation



8.         Immediate Action Taken



9.         Is it a repeated violation?
10.        Category of violation                          Minor          Major         Accident
11.        Action Recommended
      •   Written Warning
      •   Withdrawal of gate pass of violator
      •   Temporary suspension of work
      •   Dismissal of work
      •   Penalty                                         Rs. 5000.00
                                                          Rs.20,000,00
                                                          0.5% of contract value, maximum up to
                                                          Rs. 2,00,000/-
                                                          1.0% of contract value, maximum up to
                                                          Rs. 10,00,000/-
      •   Others (Specify)

                                            Signature of authorized Officer:
                                            Name & Desg :
                                            Date:
E-I-C: To be implemented immediately.
CC : Finance
       HOD (F&S)
       HOD (Executing Dept.)
ISMS STANDARD-1010                                                     Page 39 of 41
CONTRACTOR SAFETY


                                                                                     Annexure-9
                             INDIAN OIL CORPORATION LTD.
                                 ………………REFINERY

                               PERFORMANCE OF CONTRACTOR

  Sl      Attributes                                                   Information
  no
       1. Name of work

       2. Work order no
       3. Name of Contractor

       4. Time of completion as per Agreement
       5. Actual time of completion
       6. Reasons for delay, if any
       7. Speed of work
       8. Co-operation with department
       9. Safety performance of the contractor during the
          contractual period
          Any safety violation recorded during the contractual
          period (attach record, if any)
          Any penalty imposed due to safety violation during the
          contractual period (attach record, if any)
          Any fire occurred in the contractor’s job site due to the
          negligence of the contractor or its employees?
          Any accident/ injury occurred in the contractor’s job site
          due to the negligence of the contractor or its employees?
          Has the contractor returned all fire & safety appliances
          issued to him on returnable basis?
          Has the contractor returned the gate pass issued to him
          for the particular job?
          Has the contractor returned all the material issued to him
          on returnable basis?
          Has the contractor cleared the job site properly after
          completion of the particular job?



ENGINEER-IN-CHARGE                                                         SITE-ENGINEER


Copy to: Contract Cell

ISMS STANDARD-1010                                                 Page 40 of 41
CONTRACTOR SAFETY




ISMS STANDARD-1010   Page 41 of 41

								
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