Facilities Maintenance Worksheet - DOC

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					                                                              THE UNIVERSITY OF NORTH CAROLINA WILMINGTON

                                                           FACILITIES MAINTENANCE SUPERVISOR
                                                           COMPETENCY ASSESSMENT WORKSHEET

Division/Department                                                               Position #                              Employee:


Description of Work: The Facility Maintenance Supervisor concept provides career tracks for the supervision of unskilled to highly skilled trades work
including but not limited to HVAC, Electrical, Plumbing, Carpentry, Masonry and Painting. Positions in this banded class may also perform skilled trades work.
Supervisory tasks in this banded class ranges from single trades to the supervision of multiple trades in a physical plant operation. Positions are generally
responsible for hiring, training, disciplining, and conducting performance management and competency assessments for employees. Some positions primarily
supervise trades work in a specialty area while others will supervise work requiring specialized skills in multiple trades. Work supervised includes maintenance,
repair, replacement, fabrication, installation, alteration, construction and design of facility components requiring the application and management of skills in
planning, problem-solving, attention to detail, teamwork, communication and adherence to safety. Positions may be required to possess and maintain certification,
licensure, educational level, and/or experience criteria as applicable to the tasks being performed or supervised and follow applicable building codes.

Note: Competency statements are progressive and not all competencies apply to every position/employee. Evaluate only those that apply.
Competency Definition &             Competency Levels
Weight
Knowledge-Technical                 Contributing                                    Journey                               Advanced                     Position      Employee
                                                                                                                                                       Level         Level
                                                                                                                                                       (C) (J) (A)   (C) (J) (A)
Demonstrates a designated           Possesses a journey level knowledge             Possesses journey level knowledge     Possesses journey level
level of technical skill or         of at least one trade area applicable to        of more than one trade or             knowledge in multiple
knowledge in a specific             the work supervised. Directly                   advanced knowledge in one trade       trades in the areas
technical area(s) and keeps         performs a variety of trades-related            applicable to area supervised.        supervised. Possesses
up with current developments        tasks/functions. These tasks/functions          Serves as a technical resource        advanced technical
and trends in areas of              may involve related or varying                  within the work unit. Applies and     knowledge of more than one
expertise. May be acquired          processes to test, renovate, overhaul,          interprets technical knowledge to     trade area, or one highly
through academic,                   replace, and perform preventive                 resolve unique or highly complex      complex trade/system.
apprenticeship or on-the-job        maintenance on standard facility                situations. Analyzes and
training or a combination of        systems. Provides technical                     researches appropriate solutions.
these. NOTE: Where more             assistance to others by                         Has a thorough and extensive
than one area of technical          troubleshooting standard facilities             understanding of programs,
knowledge is required, more         maintenance issues and determining              concepts and practices in complex
than one Knowledge                  their cause. Guides, directs and                facility maintenance trades area as
competency may be listed or         coaches others regarding application            well as a general understanding of

Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008                                                                                               1
specific needs may be               and interpretation of technical issues.        one or more different trades areas.
documented in competency            Mentors technicians.
profile. For example, if a job
requires XXXX and ZZZZ
knowledge, knowledge
competency factors may
include Knowledge (XXXX)
and Knowledge (ZZZZ).

Weight:                             Discussion/Justification including observations or measures:




Project Management                  Contributing                                  Journey                                Advanced                        Position      Employee
                                                                                                                                                         Level         Level
                                                                                                                                                         (C) (J) (A)   (C) (J) (A)
Provides oversight for              Oversees standard, day-to-day         Oversees standard to complex                   Oversees multiple, complex
project(s) and all related          construction and repair activities    construction and repair activities             construction and repair
activities in that setting to       according to established guidelines   involving one or more trades areas.            activities involving multiple
include quality assurance and       within assigned technical area.                                                      trades areas. Recommends
safety; coordinates and             Recognizes, plans for, and requests                                                  contract variances in
manages facilities,                 equipment and/or materials that are                                                  consultation with
equipment, supplies and             needed to do the job. May make                                                       appropriate facilities
related resources as necessary      adjustments to set schedules in order                                                management personnel.
for the project; monitors           to address material needs, time
environmental risks, if any         frames, staffing needs, and work
and quality control;                stoppages, etc.
establishes a set of tasks and
activities associated with an
intended outcome and
timeline; ensures actions are
performed and/or
implemented to achieve the
results of the project.
Weight:                             Discussion/Justification including observations or measures:




Human Resources                     Contributing                                  Journey                                Advanced                        Position      Employee
Management                                                                                                                                               (C) (J) (A)   (C) (J) (A)

Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008                                                                                                 2
Recruits, selects, develops,        N/A                                           Understands and follows                  Interprets Departmental and
counsels, disciplines, and                                                        Departmental and University              University policy/procedure
evaluates performance of                                                          policy/procedure for matters in          for matters in Employment,
employees to retain a diverse                                                     Employment, Payroll, Benefits,           Payroll, Benefits, Employee
workforce; administers and                                                        Employee Relations, Classification,      Relations, Classification,
ensures compliance with                                                           Compensation, Salary                     Compensation, Salary
human resources policies and                                                      Administration, and Training             Administration, and
procedures. Observes and                                                          Development. (Examples include,          Training Development.
assesses work; provides                                                           but are not limited to: time records,    (Examples include, but are
feedback; may provide                                                             recruitment and selection,               not limited to: time records,
technical supervision;                                                            performance management, and              recruitment and selection,
develops knowledge, skills,                                                       works compensation.) Completes           performance management,
and abilities of employees;                                                       and oversees administrative              and works compensation.)
plans for and supports                                                            responsibilities associated with these   Reviews administrative
employees in career                                                               areas. Enforces necessary policy         responsibilities associated
development opportunities.                                                        and procedure, providing instruction     with these areas, and
                                                                                  and guidance for technicians when        exercises delegated
                                                                                  needed.                                  authority for personnel
                                                                                                                           administration. Enforces
                                                                                                                           necessary policy and
                                                                                                                           procedure, providing
                                                                                                                           instruction and guidance for
                                                                                                                           other supervisors when
                                                                                                                           needed.
Weight:                             Discussion/Justification including observations or measures:




Leading Work Teams                  Contributing                                  Journey                                  Advanced                        Position      Employee
                                                                                                                                                           Level         Level
                                                                                                                                                           (C) (J) (A)   (C) (J) (A)
Establishes expectations and        For a single-trade unit, position             For multi-trades units, or single        For multi-trades units, or
clear direction and                 provides day-to-day direction to              trades at a highly complex level,        single trades at a highly
expectations to meet goals          team members. Listens and                     positions provide day-to-day             complex level, positions
and objectives of on-going          involves others in decisions and              direction to team members. Listens       advocate and model a
work for a group of                 actions; identifies barriers and              and involves others in decisions and     commitment of team
employees. Motivates and            resources to achieve team goals.              actions; identifies barriers and         decision-making process;
engages employees through           Sets daily and short-range                    resources to achieve team goals.         integrate teamwork
effective communication.            objectives for work unit based on             Sets daily and short-range objectives    philosophy into planning
                                    established priorities and time               for work unit based on established       and program development;
                                    frames, making adjustments as                 priorities and time frames, making       provide necessary resources
Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008                                                                                                   3
                                    needed. Shares relevant or           adjustments as needed. Recognizes,                and remove obstacles to
                                    important information with the       plans for, and requests equipment                 help team accomplish its
                                    team; develops skills or knowledge;  and/or materials that are needed to               goals. Develops realistic
                                    monitors and provides feedback on    do the job. Shares relevant or                    timelines and milestones;
                                    employee progress; and looks for     important information with the team;              sets mid- to long-range
                                    opportunities for employees to put   develops skills or knowledge;                     maintenance goals and
                                    new knowledge, understanding, or     monitors and provides feedback on                 objectives and prioritizes
                                    skill to practical use on the job.   employee progress; and looks for                  activities and tasks; prepares
                                    Considers competency level of        opportunities for employees to put                alternative plans to meet
                                    current staff and distributes work   new knowledge, understanding, or                  changing conditions and
                                    accordingly. Uses time effectively   skill to practical use on the job.                ensure timely task
                                    to accomplish work unit goals        Considers competency level of                     accomplishment.
                                                                         current staff and distributes work
                                                                         accordingly. Uses time effectively
Weight:                             Discussion/Justification including observations or measures:




Safety & Health                     Contributing                                  Journey                                  Advanced                         Position      Employee
Management                                                                                                                                                  Level         Level
                                                                                                                                                            (C) (J) (A)   (C) (J) (A)
Establishes a culture of safety     Ability to understand existing, and           Ability to assess and develop safety     Ability to analyze and
for employees and ensures           determine applicable, safety and              procedures in relation to overall        interpret departmental safety
that work processes are free        health procedures and ensures their           departmental safety policies             policies and determine
from safety and health              proper application for work                   applicable to trades areas               applicability. Ensures that
hazards, that employees are         processes. Ability to develop                 supervised. Ability to obtain input      overall safety program
properly trained, and that          zone/departmental safety rules                from other supervisors for those         objectives are met, including
programs are in place to            primarily directed towards                    safety matters requiring                 third party coordination
ensure safety.                      employee safety awareness. Ability            development of in-house safety           (e.g., OSHA, DOL, DOI).
                                    to train subordinates in proper safety        rules. Ability to train technicians in   Ability to anticipate safety
                                    methods.                                      safety and health requirements.          issues and take proactive
                                                                                                                           steps to maximize safe
                                                                                                                           operations and measure the
                                                                                                                           effectiveness of action.
                                                                                                                           Ability to train other
                                                                                                                           supervisors in safety and
                                                                                                                           health requirements.

Weight:                             Discussion/Justification including observations or measures:



Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008                                                                                                    4
Financial Administration -          Contributing                                  Journey                                   Advanced                           Position        Employee
Budget                                                                                                                                                         Level           Level
                                                                                                                                                               (C) (J) (A)     (C) (J) (A)
Plans and monitors the use of       May keep detailed records to track            Follows budget guidelines and stays       Considers the business
expenditures to meet                expenditures and receipts. Uses               within budget. Identifies and             needs of the organization
organizational objectives and       appropriate tools to track or report          monitors most cost- effective use of      when requesting state or
compliance; prepares budget         work expenses. Follows purchasing             resources. Makes sound decisions          federal funds. May analyze
documents and reports.              and procurement guidelines.                   on procurement of                         fiscal/budget reports;
                                    Demonstrates a basic understanding            equipment/supplies. Responds and          demonstrates an
                                    of the organization’s budget                  meets requests for budget                 understanding of state and
                                    process. Monitor and enforce                  information within time frames.           department/office budget
                                    scheduling hours for budgetary                Communicates budget allocations to        procurement regulations.
                                    purposes.                                     staff; explains or justifies budget       Provides rationale to
                                                                                  requests.                                 management for budget
                                                                                                                            needs; adjusts expenditures
                                                                                                                            as appropriate or directed.
                                                                                                                            Understands and applies
                                                                                                                            financial planning strategies
                                                                                                                            to develop budget.

Weight:                             Discussion/Justification including observations or measures:




Training & Education                 Minimum Training and Education at the entry level: Completion of high school and two years of experience in the performance of the
                                     full range of journeyman level tasks associated with the trade(s) areas related to the position’s role; or an equivalent combination of
                                     education and experience

Special Note:                        This is a generalized representation of positions in this class and is not intended to identify essential work functions per ADA. Examples of
                                     competencies are primarily those of the majority of positions in this class and may not be applicable to all positions. Diplomas or degrees must
                                     be received from appropriately accredited institutions




Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008                                                                                                         5
                                                                     THE UNIVERSITY OF NORTH CAROLINA WILMINGTON

                                                             Career-Banding Competency Assessment Form

    Employee:                                                       Supervisor:                                                          Div/Dept:

    Position #                                                      Career Band Title: Executive Assistant                               Working Title:

         (Forward to HR for New Hires, Grade-Band Transfer or other Competency Assessments; Attach Salary Decision Worksheet for New Hires or Salary Adjustments.)
    Competencies                          Weight Discussion/Justification of Competency Level including observations or measures;                          Position      Employee
                                                      (Identify the Competency Level as Contributing, Journey or Advanced for Position and/or             (C) (J) (A)     (C) (J) (A)
                                                      Employee by marking the block in the next columns)
    Knowledge-Technical


    Project Management


    Human Resources Management


    Leading Work Teams


    Safety & Health Management


    Financial Management-Budgeting


    Position Overall Competency Requirements (Business Need):

    Employee Overall Competency Assessment:




                                                                             .Competency Review Discussion Signatures
Supv:                                                                                     Emp:                                                                  Date:



Note: The employee’s signature does not indicate agreement with the evaluation. It indicates that the instrument was discussed on the date indicated.       Form Revised 2-5-2008
                                                                             .Competency Review Discussion Signatures
Supv:                                                                                     Emp:                                                              Date:



Note: The employee’s signature does not indicate agreement with the evaluation. It indicates that the instrument was discussed on the date indicated.   Form Revised 2-5-2008

				
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