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Facilities Maintenance Worksheet document sample
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THE UNIVERSITY OF NORTH CAROLINA WILMINGTON
FACILITIES MAINTENANCE SUPERVISOR
COMPETENCY ASSESSMENT WORKSHEET
Division/Department Position # Employee:
Description of Work: The Facility Maintenance Supervisor concept provides career tracks for the supervision of unskilled to highly skilled trades work
including but not limited to HVAC, Electrical, Plumbing, Carpentry, Masonry and Painting. Positions in this banded class may also perform skilled trades work.
Supervisory tasks in this banded class ranges from single trades to the supervision of multiple trades in a physical plant operation. Positions are generally
responsible for hiring, training, disciplining, and conducting performance management and competency assessments for employees. Some positions primarily
supervise trades work in a specialty area while others will supervise work requiring specialized skills in multiple trades. Work supervised includes maintenance,
repair, replacement, fabrication, installation, alteration, construction and design of facility components requiring the application and management of skills in
planning, problem-solving, attention to detail, teamwork, communication and adherence to safety. Positions may be required to possess and maintain certification,
licensure, educational level, and/or experience criteria as applicable to the tasks being performed or supervised and follow applicable building codes.
Note: Competency statements are progressive and not all competencies apply to every position/employee. Evaluate only those that apply.
Competency Definition & Competency Levels
Weight
Knowledge-Technical Contributing Journey Advanced Position Employee
Level Level
(C) (J) (A) (C) (J) (A)
Demonstrates a designated Possesses a journey level knowledge Possesses journey level knowledge Possesses journey level
level of technical skill or of at least one trade area applicable to of more than one trade or knowledge in multiple
knowledge in a specific the work supervised. Directly advanced knowledge in one trade trades in the areas
technical area(s) and keeps performs a variety of trades-related applicable to area supervised. supervised. Possesses
up with current developments tasks/functions. These tasks/functions Serves as a technical resource advanced technical
and trends in areas of may involve related or varying within the work unit. Applies and knowledge of more than one
expertise. May be acquired processes to test, renovate, overhaul, interprets technical knowledge to trade area, or one highly
through academic, replace, and perform preventive resolve unique or highly complex complex trade/system.
apprenticeship or on-the-job maintenance on standard facility situations. Analyzes and
training or a combination of systems. Provides technical researches appropriate solutions.
these. NOTE: Where more assistance to others by Has a thorough and extensive
than one area of technical troubleshooting standard facilities understanding of programs,
knowledge is required, more maintenance issues and determining concepts and practices in complex
than one Knowledge their cause. Guides, directs and facility maintenance trades area as
competency may be listed or coaches others regarding application well as a general understanding of
Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008 1
specific needs may be and interpretation of technical issues. one or more different trades areas.
documented in competency Mentors technicians.
profile. For example, if a job
requires XXXX and ZZZZ
knowledge, knowledge
competency factors may
include Knowledge (XXXX)
and Knowledge (ZZZZ).
Weight: Discussion/Justification including observations or measures:
Project Management Contributing Journey Advanced Position Employee
Level Level
(C) (J) (A) (C) (J) (A)
Provides oversight for Oversees standard, day-to-day Oversees standard to complex Oversees multiple, complex
project(s) and all related construction and repair activities construction and repair activities construction and repair
activities in that setting to according to established guidelines involving one or more trades areas. activities involving multiple
include quality assurance and within assigned technical area. trades areas. Recommends
safety; coordinates and Recognizes, plans for, and requests contract variances in
manages facilities, equipment and/or materials that are consultation with
equipment, supplies and needed to do the job. May make appropriate facilities
related resources as necessary adjustments to set schedules in order management personnel.
for the project; monitors to address material needs, time
environmental risks, if any frames, staffing needs, and work
and quality control; stoppages, etc.
establishes a set of tasks and
activities associated with an
intended outcome and
timeline; ensures actions are
performed and/or
implemented to achieve the
results of the project.
Weight: Discussion/Justification including observations or measures:
Human Resources Contributing Journey Advanced Position Employee
Management (C) (J) (A) (C) (J) (A)
Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008 2
Recruits, selects, develops, N/A Understands and follows Interprets Departmental and
counsels, disciplines, and Departmental and University University policy/procedure
evaluates performance of policy/procedure for matters in for matters in Employment,
employees to retain a diverse Employment, Payroll, Benefits, Payroll, Benefits, Employee
workforce; administers and Employee Relations, Classification, Relations, Classification,
ensures compliance with Compensation, Salary Compensation, Salary
human resources policies and Administration, and Training Administration, and
procedures. Observes and Development. (Examples include, Training Development.
assesses work; provides but are not limited to: time records, (Examples include, but are
feedback; may provide recruitment and selection, not limited to: time records,
technical supervision; performance management, and recruitment and selection,
develops knowledge, skills, works compensation.) Completes performance management,
and abilities of employees; and oversees administrative and works compensation.)
plans for and supports responsibilities associated with these Reviews administrative
employees in career areas. Enforces necessary policy responsibilities associated
development opportunities. and procedure, providing instruction with these areas, and
and guidance for technicians when exercises delegated
needed. authority for personnel
administration. Enforces
necessary policy and
procedure, providing
instruction and guidance for
other supervisors when
needed.
Weight: Discussion/Justification including observations or measures:
Leading Work Teams Contributing Journey Advanced Position Employee
Level Level
(C) (J) (A) (C) (J) (A)
Establishes expectations and For a single-trade unit, position For multi-trades units, or single For multi-trades units, or
clear direction and provides day-to-day direction to trades at a highly complex level, single trades at a highly
expectations to meet goals team members. Listens and positions provide day-to-day complex level, positions
and objectives of on-going involves others in decisions and direction to team members. Listens advocate and model a
work for a group of actions; identifies barriers and and involves others in decisions and commitment of team
employees. Motivates and resources to achieve team goals. actions; identifies barriers and decision-making process;
engages employees through Sets daily and short-range resources to achieve team goals. integrate teamwork
effective communication. objectives for work unit based on Sets daily and short-range objectives philosophy into planning
established priorities and time for work unit based on established and program development;
frames, making adjustments as priorities and time frames, making provide necessary resources
Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008 3
needed. Shares relevant or adjustments as needed. Recognizes, and remove obstacles to
important information with the plans for, and requests equipment help team accomplish its
team; develops skills or knowledge; and/or materials that are needed to goals. Develops realistic
monitors and provides feedback on do the job. Shares relevant or timelines and milestones;
employee progress; and looks for important information with the team; sets mid- to long-range
opportunities for employees to put develops skills or knowledge; maintenance goals and
new knowledge, understanding, or monitors and provides feedback on objectives and prioritizes
skill to practical use on the job. employee progress; and looks for activities and tasks; prepares
Considers competency level of opportunities for employees to put alternative plans to meet
current staff and distributes work new knowledge, understanding, or changing conditions and
accordingly. Uses time effectively skill to practical use on the job. ensure timely task
to accomplish work unit goals Considers competency level of accomplishment.
current staff and distributes work
accordingly. Uses time effectively
Weight: Discussion/Justification including observations or measures:
Safety & Health Contributing Journey Advanced Position Employee
Management Level Level
(C) (J) (A) (C) (J) (A)
Establishes a culture of safety Ability to understand existing, and Ability to assess and develop safety Ability to analyze and
for employees and ensures determine applicable, safety and procedures in relation to overall interpret departmental safety
that work processes are free health procedures and ensures their departmental safety policies policies and determine
from safety and health proper application for work applicable to trades areas applicability. Ensures that
hazards, that employees are processes. Ability to develop supervised. Ability to obtain input overall safety program
properly trained, and that zone/departmental safety rules from other supervisors for those objectives are met, including
programs are in place to primarily directed towards safety matters requiring third party coordination
ensure safety. employee safety awareness. Ability development of in-house safety (e.g., OSHA, DOL, DOI).
to train subordinates in proper safety rules. Ability to train technicians in Ability to anticipate safety
methods. safety and health requirements. issues and take proactive
steps to maximize safe
operations and measure the
effectiveness of action.
Ability to train other
supervisors in safety and
health requirements.
Weight: Discussion/Justification including observations or measures:
Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008 4
Financial Administration - Contributing Journey Advanced Position Employee
Budget Level Level
(C) (J) (A) (C) (J) (A)
Plans and monitors the use of May keep detailed records to track Follows budget guidelines and stays Considers the business
expenditures to meet expenditures and receipts. Uses within budget. Identifies and needs of the organization
organizational objectives and appropriate tools to track or report monitors most cost- effective use of when requesting state or
compliance; prepares budget work expenses. Follows purchasing resources. Makes sound decisions federal funds. May analyze
documents and reports. and procurement guidelines. on procurement of fiscal/budget reports;
Demonstrates a basic understanding equipment/supplies. Responds and demonstrates an
of the organization’s budget meets requests for budget understanding of state and
process. Monitor and enforce information within time frames. department/office budget
scheduling hours for budgetary Communicates budget allocations to procurement regulations.
purposes. staff; explains or justifies budget Provides rationale to
requests. management for budget
needs; adjusts expenditures
as appropriate or directed.
Understands and applies
financial planning strategies
to develop budget.
Weight: Discussion/Justification including observations or measures:
Training & Education Minimum Training and Education at the entry level: Completion of high school and two years of experience in the performance of the
full range of journeyman level tasks associated with the trade(s) areas related to the position’s role; or an equivalent combination of
education and experience
Special Note: This is a generalized representation of positions in this class and is not intended to identify essential work functions per ADA. Examples of
competencies are primarily those of the majority of positions in this class and may not be applicable to all positions. Diplomas or degrees must
be received from appropriately accredited institutions
Facilities Maintenance Supervisor Competency Assessment Worksheet –Rev 1/9/2008 5
THE UNIVERSITY OF NORTH CAROLINA WILMINGTON
Career-Banding Competency Assessment Form
Employee: Supervisor: Div/Dept:
Position # Career Band Title: Executive Assistant Working Title:
(Forward to HR for New Hires, Grade-Band Transfer or other Competency Assessments; Attach Salary Decision Worksheet for New Hires or Salary Adjustments.)
Competencies Weight Discussion/Justification of Competency Level including observations or measures; Position Employee
(Identify the Competency Level as Contributing, Journey or Advanced for Position and/or (C) (J) (A) (C) (J) (A)
Employee by marking the block in the next columns)
Knowledge-Technical
Project Management
Human Resources Management
Leading Work Teams
Safety & Health Management
Financial Management-Budgeting
Position Overall Competency Requirements (Business Need):
Employee Overall Competency Assessment:
.Competency Review Discussion Signatures
Supv: Emp: Date:
Note: The employee’s signature does not indicate agreement with the evaluation. It indicates that the instrument was discussed on the date indicated. Form Revised 2-5-2008
.Competency Review Discussion Signatures
Supv: Emp: Date:
Note: The employee’s signature does not indicate agreement with the evaluation. It indicates that the instrument was discussed on the date indicated. Form Revised 2-5-2008
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