Washington Service Corps
AmeriCorps-Washington Reading Corps
Request for Proposal
RFP No. 2011-001
Seeking partnerships for the program year beginning
Responses due by
September 17, 2010
EMPLOYMENT SECURITY DEPARTMENT
WASHINGTON SERVICE CORPS-WASHINGTON READING CORPS
REQUEST FOR PROPOSAL # 2011-001
A. Purpose and Background
The Washington State Employment Security Department, hereafter called the "Department,” is initiating
this Request for Proposal (RFP) to solicit proposals from organizations interested in participating as a
Project Sponsor Site to operate a Washington Reading Corps (WRC) AmeriCorps team through the
Washington Service Corps (WSC).
AmeriCorps was established in 1993 as a way for Americans to give back to their communities and
country and earn money for college in return. AmeriCorps is administered by the Corporation for
National and Community Service (CNCS), a federal agency that improves lives, strengthens
communities, and fosters civic engagement through service and volunteering. The Washington
Reading Corps is an AmeriCorps program.
Washington Reading Corps is a partnership created in 1998 among the Washington Service Corps, the
Office of Superintendent of Public Instruction (OSPI) and the Washington Commission for National and
Community Service (WCNCS). WRC responds to the need to improve students’ reading by awarding
AmeriCorps members to high-need schools across Washington to support research-based tutoring
programs. The WSC is seeking high-quality proposals from organizations that wish to sponsor a team
of at least 20 WRC AmeriCorps members placed in elementary schools and early learning centers
which receive approval through OSPI.
C. Applicant Eligibility
Eligible applicants must be licensed to do business in the State of Washington or be a unit of local
government. The applicant must have at least one year of experience in volunteer, citizen service or youth
serving projects. Non-governmental bidders must be nonprofit corporations registered with the Office of
the Secretary of State. Pursuant to the Lobbying Disclosure Act of 1995, an organization described in
Section 501(c)(4) of the Internal Revenue Code of 1986, 26 U.S.C. 501(c)(4), which engages in lobbying
activities is not eligible to apply, serve as a host site for member placements, or act in any type of
supervisory role in the program.
D. Period of Performance
The period of performance of any contract resulting from this RFP is scheduled to begin on September
1, 2011, and will be in effect through August 31, 2013, contingent upon funding. If we approve your
application, we will provide funding for the first year of the project. Funding for the second year is
contingent upon the availability of funds and satisfactory performance in the prior program year. The
WSC has no obligation to provide additional funding in subsequent years.
Definitions that will be useful for the purposes of this RFP include:
Applicant: An organization submitting a proposal in order to obtain a contract with the
Request for Proposal (RFP): A formal invitation for agencies to submit a proposal to host a
Washington Reading Corps team with at least 20 AmeriCorps members. The RFP process brings
structure to the award decision and allows the risks and benefits to be identified clearly.
Proposal: A formal offer submitted in response to this Request for Proposal.
AmeriCorps Member: A person who has been enrolled and is participating in an AmeriCorps
Corporation for National and Community Service (CNCS): The Corporation for National and
Community Service is an independent federal agency charged with administering AmeriCorps; the
source of federal funds for AmeriCorps programs, including the WRC.
Washington Commission for National and Community Service (WCNCS): The Washington
Commission for National and Community Services is the primary recipient of federal funds for
national service programs in Washington State, including funds for WRC.
Employment Security Department (ESD): References to the Department shall mean the
Employment Security Department of the State of Washington, any division, section, office, unit or other
entity of that Department or any of the officers or other officials lawfully representing the Department.
Washington Service Corps (WSC): The Washington Service Corps is a division of the
Washington State Employment Security Department.
Washington Reading Corps (WRC): The Washington Reading Corps is a program of the WSC
and is administered by the WSC.
Office of the Superintendent of Public Instruction (OSPI): OSPI is a partner in the Washington
Reading Corps supporting a research-based tutoring program in schools to tutor struggling readers
in K-6 grades. OSPI is the state education agency for the State of Washington.
Project Sponsor Site: The organization whose proposal has been accepted by the Department
and is awarded a fully executed, written contract.
School Site: The school or early learning center which receives approval through OSPI to host
WRC AmeriCorps members.
Project Supervisor: The person(s) are employees of the Project Sponsor Site and have
responsibility for recruiting, selecting, training and providing on-going support for AmeriCorps
members that are part of their team. Project Supervisor(s) also are responsible for tracking and
reporting all data relative to performance measures for the project and service hours of the
Site Supervisor: The school or early learning center staff member who directly supervises the
day-to-day performance of assigned AmeriCorps members and ensures that all tracking data is
submitted monthly to the Project Supervisor including time sheets, monthly reports, member
performance evaluations and related information.
Member Service Year (MSY): The term of service for a full-time AmeriCorps member.
II. GENERAL INFORMATION FOR APPLICANTS
A. RFP Coordinator
The RFP Coordinator is the sole point of contact in the Department for this procurement. All
communication between the applicant and the Department upon receipt of this RFP shall be with the
RFP Coordinator, as follows:
Employment Security Department
Washington Service Corps
P.O. Box 9046
Olympia, Washington 98507-9046
Phone Number: (360) 486-5913
Fax Number: (360) 407-2647
E-Mail Address: firstname.lastname@example.org
Any other communication will be considered unofficial and non-binding on the Department. Applicants
are to rely on written statements issued by the RFP Coordinator.
B. Schedule of Activities
This schedule outlines important dates for applicants interested in responding to this RFP. The
Department reserves the right to revise the following schedule.
Issue RFP July 6, 2010
Last Date for Submitting Questions July 30, 2010
Questions and Answers Released by the WSC-WRC August 13, 2010
Required Letter of Intent to Apply Due August 20, 2010
Proposals Due by 4:00 p.m. September 17, 2010
Proposals Review Period September 17-October 1
Conduct Oral Interviews October 4-8, 2010
Notification Awards via certified letter October 15, 2010
C. Letter of Intent
Potential applicants must submit a Letter of Intent to Apply by August 20, 2010. This letter does not
bind a potential applicant to actually apply. By submitting a letter of intent, a potential applicant is
assured they will be notified of any changes to the RFP, and will receive the Questions and Answers
released by the RFP Coordinator. By submitting a letter of intent, potential applicants also assist the
Department in developing a review process that is sufficiently staffed to provide each applicant with the
best possible review.
D. Questions about RFP Content
Questions about this RFP must be sent via e-mail to the RFP Coordinator on or before close of
business on Friday, July 30, 2010. When using e-mail, please reference RFP in the subject line of your
e-mail message. Please note, the Department is not holding a bidders’ conference so this is the only
method of having questions addressed. Refer to Section II-A for contact information.
E. Submission of Proposals
Proposals must be received no later than 4:00 p.m., Pacific Daylight Time, on Friday, September 17,
2010, and sent to:
Employment Security Department
Washington Service Corps
P.O. Box 9046
Olympia, Washington 98507-9046
Or submit applications in person at:
Employment Security Department
Washington Service Corps
670 Woodland Square Loop SE - 1st Floor
Lacey, Washington 98503
Applicants mailing proposals should allow normal mail delivery time to ensure timely receipt of their
proposals by the RFP Coordinator. Applicants assume the risk for the method of delivery chosen. The
Department assumes no responsibility for delays caused by any delivery service.
Late proposals will not be accepted and will be automatically disqualified from further consideration. All
proposals and any accompanying documentation become the property of the Department and will not
Applicants are required to submit one (1) original and three (3) copies of their proposal. The original
application must contain an original signature, in blue ink, by an appropriate representative of the
applicant organization. Do not use any type of binder. The response must be typed (not hand-written)
on 8-½” by 11” paper, in a portrait orientation, in font size 12, Arial font, double-spaced unless
otherwise noted, with one-inch margins.
Do not submit materials not specifically requested, as they will not be reviewed. No appendices will be
accepted. This includes annual reports, videos, brochures or any supplementary material not
requested in the application.
F. Revisions to the RFP
In the event it becomes necessary to revise any part of this RFP, addenda will be provided to all who
responded with a Letter of Intent to Apply. For this purpose, the published questions and answers and
any other pertinent information shall be provided as an addendum to the RFP. The Department also
reserves the right to cancel or to reissue the RFP in whole or in part, prior to execution of a contract.
All proposals will be reviewed by the RFP Coordinator to determine compliance with administrative
requirements and instructions specified in this RFP. The applicant is specifically notified that failure to
comply with any part of the RFP may result in rejection of the proposal as non-responsive. The
Department also reserves the right, however, at its sole discretion, to waive minor administrative
H. Costs to Propose
The Department will not be liable for any costs incurred by the applicant in preparation of a proposal
submitted in response to this RFP, in conduct of a presentation, or any other activities related to
responding to this RFP.
I. Americans with Disabilities Act
The Department complies with the Americans with Disabilities Act (ADA). Applicants may contact the
RFP Coordinator to receive this Request for Proposal in an alternative format.
J. Technical Assistance
Applicants may seek technical assistance from the RFP Coordinator. Technical assistance requests
will be in the nature of clarifying questions regarding the WRC, WSC, AmeriCorps, the RFP and
applicable laws, regulations and policies. Assistance will be given to any applicant who makes a
request. New applicants are encouraged to seek assistance.
Any technical assistance provided by other WSC staff in relation to this RFP is to be considered
informal communication and is not binding upon the Department. For more information, call our toll-
free number at 888-713-6080.
K. Evaluation Weighting and Scoring
The following weighting and points will be assigned to the proposal for evaluation purposes:
Project Design 50 Points
Budget/Cost Effectiveness 40 Points
Organizational Capacity 35 Points
Oral Presentation 25 Points
Total 150 Points
L. Oral Presentations
Applicants must be available for a 30 minute oral interview during the week of October 4-8, 2010, either
on the phone or in person in Lacey, Washington. Commitments made by the applicant at the oral
interview, if any, will be considered binding. The score from the oral presentation will be added to
determine the successful applicants.
M. Notification to Applicants
Awards will be announced via certified letter on October 15, 2010. Organizations whose proposals
have not been selected for further negotiation or award will also be notified via certified letter.
N. Debriefing of Unsuccessful Applicants
Upon request, a debriefing conference will be scheduled with an unsuccessful applicant. The request
for a debriefing conference must be received by the RFP Coordinator within three (3) business days
after the Notification of Unsuccessful Applicant letter is mailed to the Applicant. The debriefing must be
held within three (3) business days of the request.
Discussion will be limited to a critique of the requesting applicant’s proposal. Comparisons between
proposals or evaluations of the other proposals will not be allowed. Debriefing conferences may be
conducted in person or on the telephone and will be scheduled for a maximum of one hour.
O. Protest Procedure
This procedure is available to applicants who submitted a response to this solicitation document and
who have participated in a debriefing conference. Upon completing the debriefing conference, the
applicant is allowed three (3) business days to file a protest of the acquisition with the Department’s
Contracts Office. Protests may be submitted by facsimile, but should be followed by the original
Applicants protesting this procurement shall follow the procedures described below. Protests that do
not follow these procedures shall not be considered. This protest procedure constitutes the sole
administrative remedy available to applicants under this procurement.
All protests must be in writing and signed by the protesting party or an authorized agent. The protest
must state the grounds for the protest with specific facts and complete statements of the action(s)
being protested. A description of the relief or corrective action being requested should also be
included. All protests shall be addressed to the Contracts office as follows:
Employment Security Department
P.O. Box 9046
Olympia, WA 98507-9046
Only protests stipulating an issue of fact concerning the following subjects shall be considered:
a matter of bias, discrimination or conflict of interest on the part of the evaluator;
errors in computing the score; or
non-compliance with procedures described in the procurement document or Department
Protests not based on procedural matters will not be considered. Protests will be rejected as without
merit if they address issues such as: 1) an evaluator’s professional judgment on the quality of a
proposal, or 2) Department’s assessment of its own and/or other agencies’ needs or requirements.
Upon receipt of a protest, a protest review will be held by the Department. The Department’s
Commissioner or designee who was not involved in the procurement will consider the record and all
available facts and issue a decision within five business days of receipt of the protest. If additional time
is required, the protesting party will be notified of the delay.
In the event a protest may affect the interest of another applicant which submitted a proposal, such
applicant will be given an opportunity to submit its views and any relevant information on the protest to
the Contracts Office.
The final determination of the protest shall:
find the protest lacking in merit and uphold the Department’s action; or
find only technical or harmless errors in the Department’s acquisition process and determine
the Department to be in substantial compliance and reject the protest; or
find merit in the protest and provide the Department options which may include:
a. correct the errors and re-evaluate all proposals, and/or
b. reissue the solicitation document and begin a new process, or
c. make other findings and determine other courses of action as appropriate.
If the Department determines that the protest is without merit, the Department will enter into a contract
with the apparently successful contractor. If the protest is determined to have merit, one of the
alternatives noted in the preceding paragraph will be taken.
III. BACKGROUND INFORMATION AND RESOURCES
A. Washington Reading Corps
Created in 1998, the Washington Reading Corps (WRC) is a partnership among the Washington
Service Corps (WSC), The Office of Superintendent of Public Instruction (OSPI) and the Washington
Commission for National and Community Service (WCNCS). The WRC responds to the need to
improve students’ reading abilities by awarding AmeriCorps members to high-need schools across
Washington State to support research-based tutoring programs.
The mission of the Washington Reading Corps is to:
Improve reading abilities of children across Washington State. This is achieved through research-
based tutoring interventions for struggling readers and effective collaborations among schools, families,
community members, national service, business, and state partners.
B. Washington Reading Corps Partners
Washington Service Corps
Created in 1983, the Washington Service Corps (WSC) builds and expands a statewide ethic of service
by inviting individuals of all backgrounds to contribute their time and talents to improve communities
across Washington State. The mission is accomplished through service activities that address the
priority areas of education, public safety, and environment and human needs. Creative partnerships
with local government entities, faith- and community-based organizations and nonprofit agencies, play
a critical role in the WSC’s ability to support communities as they address their most pressing needs.
The mission of the Washington Service Corps is to:
Strengthen the capacity of local governments and non-profit organizations, including faith-
based and small community-based organizations, to assist individuals, families and
communities in need;
Encourage and value diversity by serving geographically diverse communities;
Recruit a diverse membership that includes young and older adults, a balance of individuals
who have not attended college and those with college experience, men and women,
individuals with disabilities and individuals of all races, ethnicities, faiths and economic
Increase the amount of volunteering and civic engagement in Washington State by recruiting,
supporting and managing volunteers.
Office of Superintendent of Public Instruction
The Office of Superintendent of Public Instruction (OSPI) is the primary agency charged with
overseeing K-12 education in Washington State. OSPI works with the state’s 296 school districts to
administer basic education programs and implement education reform on behalf of more than one
million public school students. OSPI is the recipient of state funding appropriated by the legislature to
administer the state-funded portion of the Washington Reading Corps. OSPI is responsible for
reviewing and selecting WRC proposals submitted by individual schools, providing academic technical
assistance through the OSPI Reading Curriculum Office, and supporting implementation of the K-12
Washington Commission for National and Community Service
The Washington Commission for National and Community Service (WCNCS) was established in the
Governor’s Office in 1994. WCNCS implements AmeriCorps programs in Washington State; sets
priorities for results-oriented community service programs; provides training and technical assistance;
evaluates programs, and leverages federal program dollars with additional local, state and private
The Corporation for National and Community Service
The Corporation for National and Community Service (CNCS) is a public-private partnership that
engages Americans of all ages and backgrounds in service to help strengthen communities. This is
accomplished through three national service programs: AmeriCorps, Senior Corps, and Learn and
Serve America. AmeriCorps members participate in the WRC.
AmeriCorps involves national service members in a broad range of direct and intensive services to
meet critical community needs. Members may serve as tutors (as they do in the WRC), help build
affordable housing, clean parks and streams, run after-school programs, and recruit and manage
community volunteers. AmeriCorps members serve for 10 ½ months and receive a monthly living
stipend of $1050. After successful completion of their term, which requires a minimum of 1,700 hours of
service, they are eligible to receive an educational award of $5,350 to put toward their college
education or qualified student loans.
IV. PROGRAM COMPONENTS AND GOALS
A. WRC Program Model
The WSC will select WRC Project Sponsor Sites that propose high-quality WRC projects that develop
an ethic of civic responsibility in those who participate, strengthen communities, and help meet needs
through service in the area of education, specifically, tutoring struggling readers. Successful applicants
are able to demonstrate that their WRC project will build capacity in the schools it serves. To assist you
in developing a high quality national service project, we recommend that you become familiar with
various resources on the CNCS website www.americorps.gov including the AmeriCorps provisions.
WRC school sites are the specific locations where WRC AmeriCorps members complete the majority of
their service. School sites are selected through a competitive process managed by OSPI. The bid
process invites schools who are committed to providing a strong tutoring program as part of research-
based instruction that aligns with OSPI’s K-12 Reading Model. School applicants must demonstrate
their commitment to engaging members and volunteers in delivering research-based tutoring that
supports classroom instruction and improves literacy. Project Sponsor Sites are strongly encouraged to
conduct outreach to schools in the communities they serve to inform them about the opportunity to
become a WRC school site. Project Sponsors Sites and potential school sites will collaborate on the
application submitted to OSPI.
The project supervisor is responsible, in conjunction with WRC schools, for the recruitment and
selection of WRC AmeriCorps members. The project supervisor provides extensive program orientation
and general tutor and volunteer management training to all members. The project supervisor
communicates expectations and procedures to members and school sites; provides ongoing support to
members; conducts regular team meetings with members; collects monthly reports and reviews for
accuracy; collects timesheets and site supervision documentation. The project supervisor assists
schools with development of sustainability plans for on-going community support of project activities
and coordinates members’ service projects.
Schools may participate in member recruitment and selection. Schools are required to provide
members with an orientation to the school, provide school-specific tutor training, and school-specific
volunteer management training for members. School site supervisors ensure accuracy of member
timesheets, participate in member performance evaluations, and attend relevant training as required by
OSPI and the WSC. They communicate regularly with their WRC project supervisor on issues such as
member management, member training, and sustainability of community support.
B. Project Length
Applicants will implement a high quality WRC project that is ten and a half (10 ½) months in length. If
selected for funding, the project must start on September 1, 2011 or authorized windows.
C. Project Size
While the actual size of your project may vary depending on the size of the service area in which it
operates, a WRC team enrolls a minimum of twenty (20) members per program year. In order to
manage cost effectiveness and meet federal cost per member service year (MSY) requirements, a
team of twenty or more is recommended.
D. In-Kind Match Requirements
Applicants that are selected to enter into a partnership with the WSC-WRC will commit to providing in-
kind match. The applicant is required to contribute 44% of the total budget as in-kind match for the first
year, and 46% of the total budget for the second year. Refer to the budget section for specific details.
E. Financial Management and Grant Administration Requirements
It is the applicant’s responsibility to ensure appropriate stewardship of federal funds entrusted to them.
Each applicant shall maintain financial management systems that provide accurate, current, and
complete disclosure of the financial results of its project. To meet this requirement, you shall have
adequate accounting practices and procedures, internal controls, audit trails, and cost allocation
procedures. OMB Circular A-133, Audits of States, Local Governments and Nonprofit Organizations,
requires all organizations to have financial audits if they annually expend $500,000 or more under
federal awards. This requirement applies to the organization’s total expenditures each fiscal year
under all of its federal awards, not just an AmeriCorps grant.
As with all federal grant programs, you must ensure that your project or activities, will be conducted,
and facilities operated, in compliance with the applicable civil rights statutes and their implementing
regulations. For civil rights purposes, all programs and projects funded or receiving service members
under the National and Community Service Act, as amended, are programs or activities receiving
federal financial assistance. Refer to the AmeriCorps Provisions for specific requirements.
F. Liability Insurance Coverage
The applicant is responsible for ensuring adequate general liability coverage for the organization,
employees and members, including coverage of members engaged in on- and off-site project activities
(projected at $1,000,000 per incident).
G. Terms of Service
Applicants must propose to engage members in full-time service. Full-time members must serve 40
hours per week and complete a minimum of 1,700 hours during the 10 ½ -month term of service to be
eligible to receive the education award. Part-time and reduced part-time positions are not included in
the WSC/WRC’s project design.
H. Recruitment Tools and Resources
Use of the AmeriCorps recruitment system, My AmeriCorps, found on the AmeriCorps website at
www.americorps.gov, is now mandatory for WSC projects. This system allows Project Sponsor Sites
to post information about their projects and their member assignments. For more information, visit the
website. As part of the web-based recruitment system, prospective members apply directly to
participating AmeriCorps projects electronically, as well as search for projects based on their interests,
eligibility, and geographic preference.
I. Member Eligibility
An eligible member is an individual: who is a U.S. citizen, U.S. national, or lawful permanent resident of
the United States; who is at least 17 years of age at the commencement of service and has a high
school diploma or a general equivalency diploma (GED). Additionally, a background check must be
conducted prior to enrollment for all prospective members and documentation must show that there
were no findings which would prohibit a member from performing the services associated with their
An effective project builds strong communities when it engages members and staff from different
backgrounds in common service. Your agency should actively seek to include members and staff from
the communities where your project operates, as well as men and women of various faiths, races,
ethnicities, education levels, socioeconomic backgrounds, and physical and mental abilities.
K. Reasonable Accommodation for People with Disabilities
Increasing the participation of people with disabilities in national service programs is a key commitment
of the CNCS. The WSC encourages all projects to actively reach out to and include people with
disabilities. Project services and activities must be accessible. You must provide reasonable
accommodation to known mental or physical disabilities of otherwise qualified members, service
recipients, applicants, and program staff. All selections and project assignments must be made without
regard to the need to provide reasonable accommodation. By far, the vast majority of accommodations
are inexpensive. For those limited cases where reasonable accommodations are more costly, there
may be money available to provide accommodations for members serving in the WSC program.
L. Cross-Stream Collaboration
In many communities there are several national service initiatives operating side-by-side. We
encourage all WSC/WRC sponsored projects to engage in collaborative activities. This includes, but is
not limited to, potential collaboration on service activities. We also encourage collaborations around
training, volunteer recruitment, program director networking and national days of service.
M. Participation in National Days of Service
As part of the national service network, there are a number of opportunities for your project to take part
in national service activities. We require all WSC-WRC sponsored projects to participate in Martin
Luther King, Jr. Day and AmeriCorps Week and encourage participation in the 9/11 Day of Service and
Remembrance, National Volunteer Week, Youth Service Day, and Make a Difference Day. In addition,
we expect AmeriCorps members to participate in other national service activities such as opening
ceremonies, orientations and training.
N. Identity and Service Gear
AmeriCorps members must be identified as part of the AmeriCorps national service network during all
service activities and projects. Members will wear appropriate service gear, lapel pins, badges, etc.,
suitable to the day’s tasks and according to WSC policy. To further promote AmeriCorps in
communities across the state, each project must ensure that the applicant and all of its member host
sites have signage designating them as an AmeriCorps site sponsor. Also, it is recommended that
programs have AmeriCorps banners or sandwich boards to increase visibility for special service
projects or program-sponsored events.
O. AmeriCorps on the Internet
WSC-WRC projects must have internet and e-mail capability. In addition, we encourage you to
subscribe to the AmeriCorps listserve operated by the National Service Resource Center at
P. Disaster Response and/or Recovery Efforts
AmeriCorps members as a group are one of the country’s largest service providers. In times of
national disaster or local emergencies, this resource may be collectively mobilized to provide critical
support to local communities. WSC-WRC members may be asked to help support disaster response
and/or recovery efforts and each project site and associated host sites must agree to release members
for a short-term duration, assuming it presents no undue hardship to individual members or school site.
Q. Prohibited Activities
While charging time to the AmeriCorps project, accumulating service or training hours, or otherwise
performing activities supported by the AmeriCorps project or the Corporation, staff and members may
not engage in the following activities:
organizing a letter-writing campaign to Congress;
engaging in partisan political activities or other activities designed to influence the outcome
of an election to any public office;
participating in or endorsing events or activities that are likely to include advocacy for or
against political parties, political platforms, political candidates, proposed legislation, or
voter registration drives;
organizing or participating in protests, petitions, boycotts or strikes;
assisting, promoting or deterring union organizing;
impairing existing contracts for services or collective bargaining agreements;
engaging in religious instruction, conducting worship services, providing instruction as part
of a program that includes mandatory religious instruction or worship, constructing or
operating facilities devoted to religious instruction or worship, maintaining facilities
primarily or inherently devoted to religious instruction or worship, or engaging in any form
of religious proselytizing;
providing a direct benefit to a for-profit entity; a labor union; a partisan political
organization; or an organization engaged in religious activities;
providing abortion services or making referrals to such services;
participating in activities that pose a significant safety risk to participants;
preparing any part of a grant proposal or performing other fundraising functions to help the
program achieve its match requirements, or to pay the program’s general operating
fundraising is allowable if it provides direct support to a specific service activity, falls within
the program’s approved objectives, is not the primary activity of the program, and does not
exceed 10% of the total hours served for any member.
Note: Individuals may exercise their rights as private citizens and may participate in the above
activities on their own initiative, on non-AmeriCorps time, and using non-Corporation funds. The
AmeriCorps logo must not be worn while doing so.
R. Developing AmeriCorps Members
Service in AmeriCorps has a positive impact on those who serve. Because of their AmeriCorps
service, members develop additional skills, gain valuable experience, and receive education awards
that they can use to repay school loans or for future education. Through service, members can come
to see themselves as problem solvers; effective leaders, and become engaged citizens in their
1) Supervision and Training: Projects are designed to provide members with the supervision, training,
skills, and knowledge they need to perform their tasks. To ensure this happens, it is important to
give members the background information they need on the community in which they are serving
and help them understand the community’s need for a specific service or project. A qualified, full-
time project supervisor must provide members with regular and adequate oversight. Training
typically occurs during team meeting days and many of the core trainings listed below are offered
at the WSC SERVES Institute (see #3 below).
The following trainings are projected to be the “required” core trainings for all AmeriCorps members
serving with in the WRC:
AmeriCorps Affiliation and Program Orientation
Volunteer Recruitment, Management and Recognition
Para-Reading Training - Scientifically based reading research; “big five” reading
components: phonemic awareness, phonics, fluency, vocabulary, and comprehension.
This training must be provided by a certified Para-Reading Trainer.
Tutor Training-School Specific
Family Involvement Strategies
English Language Learners
Multiple Learning Styles
Understanding School Culture
Disaster Preparation, including personal preparedness, first aid/CPR (cardiopulmonary
resuscitation) and shelter management or Community Emergency Response Team
Service Project Planning
Life After AmeriCorps
2) Leadership Opportunities: We encourage projects to build member leadership capacity by
providing opportunities for members to coordinate activities and service projects, recruit volunteers,
serve in a team leader capacity and participate in state wide events and trainings such as the
Northwest Symposium. Please note that you may not assign members as the legal supervisors of
3) SERVES Institutes: The WSC hosts one (1) training institute during the program year. This event
provides an excellent vehicle for members to network with other members from across the state
and receive valuable training to help them be more effective in their service assignment. Topics
will include required training as well as elective sessions. The training will require overnight travel.
Full attendance and participation is mandatory for members and project supervisors. The WSC
covers the cost of the training, lodging, and meals at the Institute but Project Sponsor Sites need
include travel money in their budget. See budget section for further instructions.
S. Strengthening Communities
AmeriCorps strengthens communities through service and community involvement. AmeriCorps
members help bring individuals and groups from different backgrounds together to cooperate in
achieving constructive change and to solve critical problems.
Recruitment and Management of Volunteers: A fundamental purpose of AmeriCorps is to help recruit,
support, and manage the vast networks of volunteers assisting local organizations in meeting
community needs. By creating volunteer opportunities and helping organizations to effectively engage
volunteers, AmeriCorps programs multiply their impact, build organizational capacity, and support the
development of sustainable programs. Volunteering also provides an ideal opportunity to bring
together people of many racial, ethnic, and religious backgrounds around a common goal and to foster
the active citizenship that ultimately strengthens communities. Related to volunteer mobilization and
recruitment, the CNCS has placed a growing emphasis on targeting and supporting "Baby Boomer"
volunteers defined as those with a birth date between January 1, 1946 and December 31, 1964. The
WSC-WRC has a goal of recruiting at least 20% of its adult volunteers from the “Baby Boomer”
generation. As a result, these initiatives will be a requirement for WSC-WRC sponsored AmeriCorps
T. WRC Member Activities and Duties
Tutor students one-on-one or in small groups
Maintain tutor tracking records and submit monthly to the WSC-WRC office
Administer surveys and complete monthly reports
Plan and conduct family involvement events and activities
Actively participate in community service projects
Coordinate peer and cross-age tutoring
Develop methods to retain volunteer tutor involvement
Create databases and sustainability binders to maintain volunteer tutor program
Solicit in-kind contributions from local businesses to support the WRC team functions
Create and enhance a sustainable community volunteer program
In accordance with OSPI regulations the WRC project must:
Articulate appropriate criteria for selecting and qualifying tutors, including only selecting tutors
who have a high school diploma or its equivalent;
Identify strategies or tools it will use to assess student progress and measure student
Certify that the tutoring curriculum and member pre-service and in-service training content are
high-quality and research-based, consistent with the instructional project of the local
educational agency or with state academic content standards;
Include appropriate member supervision by individuals with expertise in tutoring, and
Provide specialized high-quality and research-based member pre-service and in-service
training consistent with the activities the member will perform.
As you develop your application, we encourage you to examine information about best practices
provided at http://www.ed.gov and http://educationnorthwest.org/resources
U. Performance Measures and Accountability
CNCS is placing increased emphasis on the importance of performance measures as both a program
management tool and a means by which to communicate program impact. Performance measures are
intended to be a useful tool to define and communicate the need the project will address and the
impact the project will have. The measures provide indicators that the project is having the intended
Performance Measure Definitions
Outputs are the amount or units of service that members or volunteers have completed or the
number of community beneficiaries the project has served. Outputs do not provide information
on benefits or other changes in the lives of members and/or beneficiaries.
Intermediate Outcomes specify a change that has occurred in communities or in the lives of
community beneficiaries and/or members, but is not necessarily a lasting benefit for them.
They are observable and measurable indications of whether or not a project is making
progress and are logically connected to end outcomes.
End Outcomes specify a change that has occurred in the communities or in the lives of
community beneficiaries and/or members that is significant and lasting. These are actual
benefits or changes for participants during or after a project.
The WRC program has prescribed performance measures and targets:
Output: Number of students tutored in reading and/or reading readiness skills
Intermediate Outcome: 80% of students tutored will demonstrate improved attitudes and behaviors
toward reading by the end of the school year
End Outcome: 45% of students tutored will raise their reading skills by one grade level or meet
2) Volunteer Generation
Output: Number of volunteers (adult and peer/cross-age) recruited and number of hours served to
tutor struggling readers and/or support the WRC program.
Output: 100% of all volunteers recruited will be trained in reading tutor skills before tutoring.
Output: 20% of adult volunteers will self-identify as being born between January 1, 1946 and
December 31, 1964 – “Baby Boomers”.
Intermediate Outcome: 80% of volunteer tutors will report that the training they received improved
their ability to tutor students in reading skills.
Intermediate Outcome: 80% of volunteer tutors will report a desire to volunteer in the future.
3) Family Involvement
Output: Each school site will have at least one family literacy event during the school year.
Intermediate Outcome: 80% of families surveyed will indicate the family literacy event was valuable
to them and/or their child.
Output: 100% of WRC schools will meet with members and the Project Supervisor to discuss
sustainability and create a binder to record progress.
Output: Each Project Sponsor Site will have at least 2 visits from legislators (at a WRC school) and
have at least 1 media event covering the WRC program per year.
5) Disaster Preparedness
Output: 100% of members will receive training in Certified Emergency Response Training (CERT)
or CPR/First Aide and Disaster Shelter Management.
Intermediate Outcome: 75% of members who complete disaster preparedness training will
increase their knowledge of how to respond in the event of a disaster.
When schools apply to OSPI to become a WRC school, they will identify the number of students they will
tutor and the number of volunteers they will recruit. These numbers are aggregated and become the goal of
the Project Sponsor Site. Project Supervisors and schools applying for the WRC program are expected to
work together to identify ambitious, yet reasonable, student and volunteer goals.
V. Program Evaluation Activities
CNCS requires larger AmeriCorps programs to evaluate the effectiveness of their programs on a regular
basis. Applicants responding to this RFP agree to cooperate in all evaluation activities conducted by the
Washington Service Corps to meet CNCS requirements.
The WRC provides templates for all required reporting. WRC Project Sponsor Sites and schools are
responsible for completing reports and maintaining back-up documentation on-site. Report templates and
tracking tools can be found on the WSC website at