"Executive Summary Resume Templates"
“Building Bridges to Opportunities” This introduction to America’s One-Stop Operating System and Consortium includes the following sections: • Executive Summary (Slides #3 to #8) • Consortium Members and Overview (Slides #3 to #5) • System Features (Slide #6) • System Functionality (Slide #7) • What people are saying (Slide #8) • Special Application Features (Slide #9 to #17) • AOSOS Information Online (Slide 18) • AOSOS Case Management Tour (Slides #19 to #27) Slide 2 What do the diverse workforce development systems of these states have in common? Executive Summary Kentucky Nevada New Jersey New York Rhode Island Virgin Islands Answer: The state of the art workforce programs case management & reporting system! Slide 3 America’s One-Stop Operating System Overview The America’s One-Stop Operating System or AOSOS universal Executive Summary case management and reporting system was initially designed and built by a partnership of federal, state, and local workforce professionals with over $25M in federal grant funds. Since July 2004, the AOSOS Consortium has been a self-governing, self-sufficient partnership of employment security agencies that has enhanced the system and ensured its continued compliance with all federal regulations. Our tried and proven system has been successfully supporting state workforce development systems since January 2001. The multi-agency, multi-program system provides one truly integrated solution for the One-Stop environment of today and tomorrow. An easy to access web-based system with robust security features, AOSOS supports an unlimited number of partners and programs and their unique business and reporting needs. Slide 4 AOSOS supports the business operations of One-Stop Career Center partners by facilitating the case management and services of the workforce investment system stakeholders: Executive Summary Workforce Staff Employers Service & Training Providers Customers Slide 5 State of the Art Workforce Programs Case Management & Reporting at a Glance Features • ADA 508 Compliance Executive Summary • WISPR Reporting Compliance (7-1-2007) • Common Measures Performance Reporting • Federal Workforce & Unique State Program Support (WIA, Wagner-Peyser, Veterans, Trade Act & Your State Program) • Robust System Interface Abilities – UI, Wage Record and State Systems – National Job Boards • Flexible Data Screens (Overnight deployment of new screens without lengthy IT development) Slide 6 State of the Art Workforce Programs Case Management & Reporting at a Glance Functionality • Universal Registration • Employer Relations Executive Summary • Comprehensive Assessment • Job Order Management • WIA Eligibility Determination • Federal Performance Reporting • Partner Referral Management • Local Management Reporting • Employment Plans • One Stop Customer Surveys • Counselor Notes • Provider Management & Tracking • Service Delivery Tracking • Notification and Correspondence • Individual Participation Accounts • Security Management • Scheduling/Calendar • Customer Self-Service Module Slide 7 People Talk “With no subscription fee for the first year, “AOSOS is a wonderful workforce tool. The AOSOS is a cost-effective way for states to bring system allows me to collect and manage as their workforce development systems into much information as necessary to meet the compliance with federal regulations and meet specific service needs of my individual Executive Summary USDOL’s new WISPR reporting requirements. customers. Its customer and employer case management capabilities enhance my ability to Steve Reenstra, Assistant Director perform a placement interview.” One-Stop Coordination & Support Jackie Novatin Placement Interviewer “AOSOS is a comprehensive case management system that enables me to easily track my customers from enrollment through completion and beyond. I appreciate the thoroughness of “AOSOS has provided New York’s workforce the system and its many professionals with a single tool for multiple components. It is an intuitive agencies to provide coordinated services in a and user-friendly system.” one-stop setting.” Particia Loughney Don Sutherland E &T Counselor OSOS Project Coordinator Slide 8 Special Application Features Before we take you on a brief tour of the case management system used to “build bridges to opportunities” for our customers, we’d like to share with you a few special application features that help set AOSOS apart from other systems including: • Flexible Data Screens • Staff Inbox/Scheduling • Correspondence Capabilities • Interactive Voice Response (IVR) System • Inter-Agency Referral Management • Federal Reports and Local Management Information • Customer Self-Service Module Slide 9 Custom searchable, “Flexible Data Screens,” like the Literacy/Numeracy Tests tab below, can be defined in the administrative module, integrated with Special Application Features the database and literally, implemented overnight. This feature allows you to address special state needs without lengthy IT development efforts. Slide 10 The Inbox provides staff with scheduling, reminders of customer appointments, and multiple triggers of training events and follow-up Special Application Features reminders. Slide 11 AOSOS’ correspondence module generates hardcopy letters, electronic mail, mailing labels and envelopes for one or multiple customers through stock or Special Application Features customized templates that import information from the database fields. Slide 12 Interactive Voice Response (IVR) - AOSOS will interface with an IVR system to contact customers through automated phone messaging to alert Special Application Features them to training opportunities, job opportunities, customer follow-up, and customized broadcast messages to meet local needs. Slide 13 Using the Inter-Agency Referral utility, staff electronically refer customers between One-Stop partner agencies with a record of the referral maintained in Special Application Features the customer’s Service History window. Slide 14 Federal Reporting & Local Management Information Reports are available on intuitive screens that Special Application Features allow you to drill down to see which customers are included in each report cell, combination of report cells or each performance measure numerator and denominator. Slide 15 Federal Reporting & Local Management Information Reports are available on intuitive screens that allow you to drill down to see which customers Special Application Features are included in each report cell, combination of report cells or each performance measure numerator and denominator. For example,… Which 9002A Report MSFW customers are also veterans and included in both highlighted report cells? Slide 16 The AOSOS Self-Service module can be used by customers to develop and post resumes to the state’s resume bank, search for jobs, set up job scouts to Special Application Features automatically notify the customer of job opportunities. Self-service activities can be captured for common measures reporting. Slide 17 Take a brief tour of AOSOS now or find additional information about the system and consortium on the AOSOS Information website at: www.ososinfo.org/ Special Application Features Slide 28 The tour begins with customer intake… Starting with intake, staff collect and manage information necessary to serve the AOSOS Case Management Tour customer. The Customer Detail module tabs include basic information, including the “Gen. Info’s” basic customer demographics displayed below. Slide 19 Information collection on 508 complaint screens… Collect as much information as necessary to serve your customer on a series of AOSOS Case Management Tour tabbed screens including the Additional Information Tab (below), Objectives, Work History, Education/Licenses, Skills, Comments and Tests tabs. Clicking the “Programs/Public Assistance Selection” button above or checking “Service Veteran” field opens windows with additional information fields. Slide 20 The tour continues… AOSOS Case Management Tour Is this customer job ready, possessing “in-demand” skills? YES – Proceed to the Employer Module and its job search and matching functionality. NO – Proceed to the Customer Assessment Module. Slide 21 Comprehensive Assessment The Comprehensive Assessment module is used to collect additional information to help the AOSOS Case Management Tour counselor make informed decisions regarding the customer’s suitability for “intensive services” or “training,” and whether special barriers to employment exist. AOSOS provides for the logical collection and documentation of an employment plan. Comp Assess Tabs: • Employment • Education • Financial • Family • Health • Treatments • Legal • Housing • Transportation • Comments Slide 22 Document & Track Services Schedule services and training documenting dates, costs, fund allocation(s) and AOSOS Case Management Tour program(s) affiliation. In addition, authorizations can be printed, attendance tracked, and IPA service summaries viewed. Slide 23 Capturing Outcome Information… Outcome information including employment retention, credential attainment and AOSOS Case Management Tour youth measures are captured through interfaces with Wage Record and WRIS to capture wage data and supplemental information entered on the Outcomes Tab. Slide 24 Case Managing Providers & Services… AOSOS provides case management of service providers and their service offerings. AOSOS Case Management Tour Slide 25 Case Managing Employers & Job Orders… Employers and their job opportunities are case managed within the Employer AOSOS Case Management Tour Module. Staff can search for employers and/or specific types of job opportunities using comprehensive search criteria against current or archives job orders. Slide 26 From job matching to job order to referral to documentation of the results, AOSOS is the premier labor exchange system. AOSOS Case Management Tour Slide 27 Thank you for your interest! Find additional information about the system and consortium on the AOSOS Information website at: www.ososinfo.org/ Special Application Features Slide 28